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Harnessing Technology to Improve Financial Stewardship for the Welfare, Defense, and Security of Our Nation Blake Willson Group (BWG) unites deep domain experts with technologists who leverage industry-leading financial management solutions to address the most critical mission objectives. Headquartered in the National Capital Region, the firm delivers measurable outcomes through technology-forward strategies and advanced solutions that drive mission success. Blake Willson Group has a distinguished track record of exceptional performance, achieving operational efficiencies that allow our clients to do more with less. BWG has earned the confidence of its clients by consistently exceeding expectations through its unwavering commitment to best value solutions, implemented with speed. Job Location: This role is 100% remote. Clearance: Must be currently authorized to work in the United States on a full-time basis and have the ability to obtain a Public Trust Clearance. Job Description: In this position as a Senior Power Platform Developer, you will design, develop, and maintain enterprise applications, workflows, and reporting solutions using the Microsoft Power Platform to improve operational efficiency and support data-driven decision-making across the organization. In this position, you will also: • Build and enhance applications, workflows, and reporting solutions using Power Apps, Power Automate, Power BI, SharePoint, and Dataverse., • Translate business requirements into functional technical solutions that streamline processes and improve reporting and analytics capabilities., • Design, configure, and implement scalable web applications and reporting tools to support internal enterprise initiatives., • Develop comprehensive system documentation, including standard operating procedures (SOPs), to ensure consistency, maintainability, and knowledge transfer., • Identify critical dependencies and troubleshoot technical challenges, implementing solutions that ensure system reliability and performance., • Collaborate with cross-functional teams to gather requirements, estimate development efforts, and prioritize platform enhancements., • Support solution deployments and conduct post-deployment monitoring to evaluate system performance and user adoption., • Maintain and improve existing Power Platform architecture and environments while implementing scalable development standards. Required Skills: • Bachelor’s degree in Computer Science, Information Technology, Business, or a related field., • 5+ years of direct experience with Microsoft Power Platform, including Power Apps, Power Automate, SharePoint, Dataverse, and Power BI., • 5+ years of experience translating business requirements into technical solutions through business analysis and workflow automation., • 3+ years of experience designing, developing, and deploying enterprise applications and automated workflows, including performance troubleshooting and dependency resolution. Desired Skills: • Experience with data analytics and data visualization techniques., • Proficiency with Microsoft Office 365 applications, including Outlook, Excel, PowerPoint, and Teams, with strong collaboration skills., • Strong problem-solving and troubleshooting abilities with a focus on efficiency, performance optimization, and system reliability., • Experience with system design, configuration, and implementation within enterprise environments., • Familiarity with SQL, Azure, or other cloud-based platforms., • Relevant AI or advanced automation certifications are desired. At Blake Willson Group, we believe in transparency and fairness in compensation practices. For this position, we offer a competitive salary range of $100,000 to $130,000 in the United States. Your individual salary within this range will be determined by various factors, including but not limited to your education, experience, skills, and geographic location. We also provide a comprehensive Total Rewards package, which includes major medical benefits such as dental and vision coverage, a 401(k)-contribution plan, holiday and personal time off, professional development training & certification benefits, health & wellness subsidies, paid time off for community service, and more. We value your contributions and are committed to recognizing and rewarding your performance and the value you bring to our business. The statements above describe the general nature and level of work anticipated for this role. They are not intended to be an exhaustive list of all duties, responsibilities, or skills required. Blake Willson Group reserves the right to modify, assign, or add job-related responsibilities as business needs require. Where feasible, reasonable accommodations may be provided for individuals to perform essential job functions. Blake Willson Group is an Equal Employment Opportunity (EEO) employer and is committed to maintaining a professional, respectful, and harassment-free workplace. All employment decisions are based on business needs, qualifications, and merit. We comply with all applicable federal, state, and local employment laws and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other legally protected status. Blake Willson Group prohibits unlawful discrimination, harassment, and retaliation. Blake Willson Group complies with federal equal employment opportunity requirements. The “Know Your Rights: Workplace Discrimination Is Illegal” poster is available to applicants and employees. View the official poster here: ___ If you require a reasonable accommodation during the application process, please contact us at 202-381-0603, Ext. 3. Blake Willson Group participates in E-Verify to confirm employment eligibility and will provide the federal government with your Form I-9 information to verify authorization to work in the United States.

GHX is seeking a Software Engineer III to work on our Content Tooling solution with a focus on data engineering and analytics. This individual will be responsible for the creation, implementation, and support of data-intensive software solutions including complex SQL development, ETL pipelines, and analytics infrastructure. Reporting to the Manager, Software Engineering, the Software Engineer III will analyze, design, program, debug, and modify software enhancements and/or new products that process, transform, and deliver content data for business intelligence and operational reporting. This role is responsible for interacting with users to define system requirements and/or necessary modifications in an Agile/Scrum environment. • Design and implement complex SQL queries, stored procedures, and database optimization strategies, • Develop and maintain ETL (Extract, Transform, Load) pipelines for data ingestion and transformation, • Design and develop data architecture, data models, and data manipulation structures for content management systems, • Build and optimize data warehousing solutions using cloud-based platforms, • Create and maintain analytics reports and dashboards for business stakeholders, • Perform data quality validation and implement data governance best practices, • Translate ideas into clear, maintainable code with minimal supervision and perform code reviews, • Coordinate with cross-functional teams including product, analytics, and offshore development teams in an Agile/Scrum environment, • Proficient with multiple technologies including SQL databases, ETL tools, cloud data platforms, and data visualization tools, • Expert-level SQL development skills with deep understanding of query optimization and performance tuning, • Strong understanding of ETL design patterns, data pipeline architectures, and data orchestration, • Identifies, implements, and applies best practices for data engineering; is the “go to” person on the team, • Ability to handle multiple projects and possesses a proven track record of high-quality deliverables, • Delivers code with high quality and throughput consistently, • Effectively communicates technical concepts to both technical staff and cross-functional teams with varying degrees of technical experience, • Possesses a broad understanding of Agile/LEAN principles and ability to apply agile methodology effectively, • Bachelor’s degree in Computer Science, Engineering, Data Science, or related degree, • 5+ years of experience writing complex SQL queries including joins, subqueries, window functions, and CTEs with relational databases (PostgreSQL, MySQL, SQL Server), • 3+ years of experience designing and implementing ETL processes and data pipelines, • Experience with data modeling (dimensional modeling, normalization/denormalization, star/snowflake schemas) and data transformation techniques, • Experience with programming languages used in data engineering (Python, Java), version control systems (Git), CI/CD pipelines, and Agile/Scrum environments, • Hands-on experience with Snowflake data warehouse and Sigma Computing for building analytics reports and dashboards, • Knowledge of healthcare supply chain or healthcare IT systems Estimated Salary Range for this position: $91,000 to $121,000 The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: ___ #LI-SR GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated. Read our ___

At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients. We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change. We are seeking a Full Stack Engineer to join the Grants team at Submittable, where you will help deliver scalable, reliable, and intuitive solutions that power our grants management platform. In this role, you will work cross-functionally with Support, Implementation, Sales, Engineering, and QA to design, build, and maintain well-tested systems across the stack. You will contribute to platform stability and evolution while operating in a team that values clarity, iteration, and disciplined engineering practices. We are looking for engineers who excel in globally distributed, cross-functional environments and are motivated to take features from concept through production ownership. • Back-End Development & APIs: Implement and enhance scalable back-end features and APIs that support product growth and platform reliability, • Legacy Code Modernization: Refactor and evolve existing codebases and services to improve maintainability, performance, and long-term sustainability, • Backend Architecture & Design: Design scalable, performant, and maintainable services. Identify and advocate for architectural improvements and best practices, • Code Quality & Testing: Write clean, testable code and participate in peer reviews that help raise the quality of the team’s output, • Technical Decision-Making: Make thoughtful tradeoffs between speed, scale, and simplicity, • Cross-Functional Teamwork: Collaborate with a cross-functional team of engineers, designers, and product managers to define and ship new features, • Documentation & Communication: Strengthen your written communication through design docs, planning notes, and pull request descriptions — key to thriving in a remote-first environment, • System Ownership: Develop confidence in owning small to medium-sized services, including monitoring, on-call participation, and driving incremental improvements, • Global Collaboration: Meet regularly with global team members between 9-12 AM EST, • 4+ years of professional experience contributing to, maintaining, and incrementally improving production-grade full stack applications in a distributed, cross-functional environment, • Ability to rapidly understand and navigate existing product architecture and infrastructure, • Experience modernizing legacy front-end applications and working with contemporary UI frameworks, • Proficiency building and maintaining server-side and application-layer services, • Hands-on experience designing, deploying, and operating event-driven or cloud-based services, • Strong understanding of database performance tuning and optimization, • Proven ability to diagnose and resolve issues across both legacy and modern software stacks, • Familiarity with modern development patterns, system design principles, and API-driven architectures, • Working knowledge of software development practices, • Strong written and verbal communication skills, with the ability to clearly explain technical concepts, • Experience working with containerized and orchestrated environments, • Experience implementing and maintaining automated build, test, and deployment workflows, • Demonstrated enthusiasm for problem-solving, continuous learning, and mentoring Location: This is a remote, U.S.-based role and you must live and reside in the U.S. full-time. You’ll collaborate daily with Submittable’s global engineering and product teams, including our Indore, India office. Salary Details: The annual salary range for this position is $105,000-127,000. Actual compensation is based on factors such as the candidate's skills, qualifications, experience, and location. We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, West Virginia, and Wyoming. Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change. At Submittable, you’ll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply! Benefits: We are proud to offer highly competitive benefits to our full-time employees, including: • Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts, • 401(k) plan with employer match starting day one, • Equity stock options to share in our success, • Flexible hours, remote work options, and generous vacation and sick leave, • Paid parental leave for mothers, fathers, and adoptive parents, • Professional development stipends to support your career growth, • Opportunities to participate in community outreach and volunteer programs, • Monthly company-sponsored happy hours and gatherings to connect and unwind At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture. We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good. As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background. We believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. For additional information regarding the use of AI in hiring please review our ___. Need accommodations? Let your recruiter know early so we can support you.

The range for this role is $116,000 - $167,500 Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered:AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Senior Software Solutions Architect (SSSA) leads technology solution design efforts within one of Christian Care Ministry’s (CCM) domain pillars, following the CCM SDLC process. The SSSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Senior Software Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, 3rd Party Vendors/Partners, Software Delivery Managers, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to Members of CCM's Medi-Share program. Additionally, the SSSA works closely with the Sr. Manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. The Senior Software Solutions Architect works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, and will conduct requirements-gathering from end users, stakeholders, and other SMEs. Essential Job Duties & Responsibilities • Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements, • Translate requirements into end user/stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Partner with senior leadership across the ministry to support strategic goals with effective technology solutions through the delivery pipeline (ideation, business case development, project planning, execution, maintenance, and retirement), • Properly scope, design, and size business feature delivery efforts, • Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, costs, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with architecture and design leadership to design value stream roadmaps to best align with business strategy, • Mentor and guide delivery teams in requirements elicitation, functional design, and decomposition, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs, • All other duties as assigned Essential Skills & Abilities • Lead with influence as an individual contributor, leveraging data and industry research to support decision-making with stakeholders; excellent candidates possess a winsome personality and exercise active listening skills, • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Strong hands-on Full Stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub, • Strong data analysis skillset to identify product utilization trends and anomalies; excellent candidates can translate stakeholder questions into queries and present results back with narratives, • Basic understanding of artificial intelligence and using it to create efficiencies within one’s personal workflows, • Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to functionally design & specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __), • Ability to effectively partner with a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree with 7+ years experience in software solution design and implementation of complex IT projects OR 10+ years experience in software solution design and implementation of complex IT projects required, • 3+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology (MS) or business (MBA), • Agile software development experience required (certified Product Owner preferred), • Experience in a healthcare-related field preferred, • Experience as a Solution Architect in the health plan industry preferred Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (___) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Rethink Behavioral Health (a subsidiary of Rethink First) is in the digital wellbeing training in the workplace. Rethink Behavioral Health provides cloud-based treatment tools, training, and clinical support for individuals with developmental disabilities and their caregivers. The Customer Success Manager is responsible for customer retention and account growth with small and mid-sized behavioral health practices focused on the delivery of Applied Behavior Analysis (ABA) treatment to individuals with autism. The selected candidate will provide high-touch service to customers to ensure that Rethink products/services are meeting their needs, and to identify upsell/cross-sell opportunities. The ideal candidate will have experience as an ABA medical billing/Operations professional and be very comfortable learning new technologies to conduct online demonstrations with customers. Job Duties: * Meet and proactively drive to exceed quarterly and annual retention targets. * Identify account growth opportunities within an existing set of Billing customers, working closely with practice owners to showcase how the Rethink solution can support clinical and business needs. * Develop and maintain an exceptional knowledge of Rethink’s behavioral health solution and RCM services. * Oversee account metrics to anticipate customer issues and concerns. * Drive to close upsell/cross-sell opportunities by demonstrating understanding of current and long-term customer needs, proposing appropriate solutions to address identified customer needs, and consistently moving the customer toward commitment. * Resolve customer issues in an efficient, timely, and practical manner. * Serve as a customer advocate internally to ensure support tickets are being addressed quickly. * Collaborate with the Revenue Cycle Management team to provide customer updates and to address customer concerns. * Collaborate with the product team on identifying future product development priorities to drive account growth. * Manage customer satisfaction surveys and responses. * Complete and submit required reports such as forecasts, activity reports, and expense reports on a timely basis. * Enter and maintain data accurately into Salesforce.com including meetings, contacts, updates and forecasts. * Use Teams to conduct effective online meetings. Characteristics: * Track record of exceeding quota or showing significant annual year over year growth. * Experience in behavioral health and ABA medical billing * Excellent verbal and written communication skills. * Strong customer relationship management skills. * Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers. * Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel. * Ability to effectively prioritize, organize, and perform a variety of concurrent tasks. * Proficiency with Microsoft Excel, Word, and PowerPoint applications. * Experience utilizing electronic medical billing platforms. * Experience using Salesforce.com and Gainsight are desirable. Requirements: * Bachelor's degree in psychology, education, business or related field * Must be comfortable working with technology and fluent in Microsoft Office * Experience with autism/ABA/ABA billing * Experience working with a SaaS (software) company highly preferred Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. #remote

Pearpop is redefining how brands harness creators to reach and inspire new audiences. As a full-service creative partner, we combine creative strategy, creator curation, and media amplification to deliver content that moves culture and drives results. With best-in-class creative, unmatched creator access, and a data-driven approach, we craft strategic, insight-driven campaigns backed by full-stack technology and performance media. Whether acting as a standalone creator solution or an extension of your team, Pearpop ensures every campaign is seamless, impactful, and culturally relevant. We're bringing together a smart and passionate team of creative builders to join us as we are a growth-stage, high-performance startup. In addition to competitive salaries, we have all the good stuff – equity, generous health and dental insurance, 401(k), and unlimited PTO. This is a remote position if based outside of LA or hybrid if located in LA; fully stocked with snacks, beverages, cold brew, and all the good stuff! As a Senior Full Stack Engineer, you’ll play a pivotal role in designing, developing, and optimizing Pearpop’s platform, ensuring high-performance, scalable solutions that support creator-brand collaborations. You’ll own the full development lifecycle, building RESTful APIs, integrating front-end and back-end systems, and implementing secure, data-driven features. Collaborating with cross-functional teams (product, design, talent, marketing), you’ll drive technical excellence, mentor a small team of engineers, and contribute to architectural decisions. This role demands deep expertise in Node.js, React, and cloud platforms (GCP, AWS), along with a proactive mindset to innovate in the creator economy. * End-to-End Development: Design, develop, and maintain scalable server-side applications using Node.js and dynamic front-end interfaces using React, ensuring seamless integration across the stack. * API Design and Integration: Architect and implement robust RESTful APIs and microservices to support front-end services, creator workflows, and brand integrations, optimizing for performance and reliability. * Cross-Functional Collaboration: Partner with product managers, designers, and talent teams to translate business requirements into technical solutions, ensuring alignment with Pearpop’s creator-centric vision. * Performance Optimization: Optimize applications for maximum speed, scalability, and reliability, leveraging cloud platforms (GCP, AWS) to handle high-volume creator and brand interactions. * Security and Data Protection: Implement advanced security measures (e.g., authentication via Gravitee, encryption) and data protection protocols to safeguard user and creator data. * Technical Leadership: Mentor junior engineers, lead code reviews, and enforce best practices to ensure high code quality, maintainability, and adherence to Pearpop’s standards. * Troubleshooting and Debugging: Proactively identify, troubleshoot, and resolve complex technical issues across front-end and back-end systems, ensuring optimal platform performance. * Infrastructure and DevOps: Contribute to CI/CD pipelines, infrastructure as code (e.g., Terraform, CloudFormation), and containerization (Docker) to streamline deployment and scalability. * Innovation and Trends: Stay ahead of industry trends in full-stack development, cloud technologies, and creator economy platforms, integrating cutting-edge solutions to enhance Pearpop’s offerings. * Project Ownership: Take ownership of critical projects, from ideation to deployment, driving technical strategy and delivering measurable impact on platform growth. * Experience: 7+ years in full-stack development, with 5+ years focused on Node.js for back-end and React (or similar frameworks like Vue.js) for front-end in high-growth tech or media companies. * Technical Expertise: * Advanced proficiency in JavaScript, TypeScript, and Node.js frameworks (e.g., Express). * Strong experience with React for building dynamic, responsive user interfaces. * Expertise in designing and implementing RESTful APIs and microservices architectures. * Proficiency with database systems (MySQL, PostgreSQL, or MongoDB) and ORMs like Sequelize. * Deep knowledge of version control systems (Git, GitHub) and branching strategies. * Cloud and DevOps: Extensive experience with cloud platforms (Google Cloud Platform, AWS) and containerization technologies (Docker), with proficiency in CI/CD pipelines and IaC tools (Terraform, CloudFormation, GitHub Actions). * Security: Experience implementing authentication systems (e.g., Gravitee, OAuth) and data protection measures to ensure platform security. * Front-End Knowledge: Strong understanding of front-end technologies (HTML5, CSS3, JavaScript frameworks), with the ability to integrate user-facing elements with server-side logic. * Leadership: Proven ability to mentor engineers, lead technical initiatives, and drive cross-functional collaboration in fast-paced environments. * Problem-Solving: Exceptional analytical and problem-solving skills, with a track record of resolving complex technical challenges independently and collaboratively. * Cultural Fit: Passion for social media, internet culture, and the creator economy, with a collaborative, innovative, and savvy mindset. * Education: Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degrees or certifications (e.g., AWS Certified Developer, Google Cloud Professional) preferred but not required. * Experience leading full-stack projects in creator economy, media, or social media platforms. * Proficiency in advanced front-end frameworks (e.g., Next.js, Vue.js) and state management (Redux, Context API). * Knowledge of performance monitoring tools (e.g., New Relic, Datadog) and observability practices. * Familiarity with GraphQL for flexible API development. * Experience with agile methodologies and project management tools (e.g., Jira, Asana). * Strong communication skills to articulate technical concepts to non-technical stakeholders. * Impactful Role: Shape the technical backbone of Pearpop’s creator platform, driving innovation in the $250B creator economy. * Innovative Culture: Thrive in a collaborative, fast-paced startup led by a Forbes 30 Under 30 CEO, leveraging cutting-edge tech (GCP, Salesforce, AI-driven insights) to redefine creator partnerships. * Growth Opportunities: Lead high-impact projects and mentor a growing engineering team, with a clear path to influence Pearpop’s technical strategy. * Competitive Compensation: $95,000 - $130,000 base salary + full benefits Pearpop is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment. All employment is decided on the basis of qualifications, merit, and business need. Pearpop celebrates and embraces diversity.

Director of Product Management - Streaming BUSINESS UNIT: CCR Media FUNCTION: Product Management REPORT TO: Chief Operating Officer CLASSIFICATION: Exempt NOTE: No H1B sponsorship LOCATION: Remote - US based EDUCATION: BS in Applied Mathematics, Computer Science, Engineering, IT/MIS or a related technical field; MBA or advanced degree preferred EXPERIENCE: 8+ years of experience in product development and strategy Position Overview CCR Media is the engine behind modern media. We build cutting-edge technology that captures and connects streaming and broadcast content across thousands of channels worldwide. Our platforms power the world’s leading media measurement, analytics, and technology companies by delivering real-time data, global scale, and the infrastructure required to innovate in today’s streaming-first ecosystem. Our clients are some of the largest Media Measurement, Media Analytics and Consumer Electronics companies in the world. The Director of Product Management – Streaming will lead the refinement and execution of CCR Media’s strategy to develop a content analytics and optimization platform that will underpin streaming measurement for the industry. This role is responsible for defining and building a recommendation engine which will determine the most important content to enable clients to fingerprint and measures across major streaming platforms; with the goal of maximizing measurable coverage and improving the ACR match rates for leading TV OEM platforms. This leader will design and operate a data-driven optimization framework that continuously analyzes viewing data from TV OEM platforms to refine and prioritize the streaming content CCR enables clients to analyze and measure. Sitting at the intersection of product, engineering, data science, and client service, the Director will leverage their network and deep understanding of the rapidly evolving streaming ecosystem to identify gaps and opportunities in the market. They will then use this knowledge to create scalable, high-impact products that strengthen CCR Media’s capabilities and industry leadership. What You’ll Accomplish Streaming Content Strategy & Optimization • Own the strategy and execution of CCR Media’s streaming content measurement optimization framework; focused on improving effective match rates across OEM ACR platforms, • Develop and manage a close-loop, data-driven optimization model that continuously analyzes performance data and adjusts content capture priorities to maximize measurable coverage, • Define and evolve streaming app and content cohort prioritization strategies, ensuring operational teams have clear guidelines, service-level expectations and execution frameworks, • Balance premier content capture and backlog depth to maximize detection lift and measurable signal coverage across the streaming ecosystem, • Allocate and optimize daily fingerprinting capacity across prioritized content cohorts to maximize measurement impact, • Analyze weekly performance metrics, detection lift, and match-rate trends to identify drivers of improvement and areas for further optimization, • Continuously refine the content recommendation engine and prioritization models using real performance data and feedback loops, • Translate OEM viewing data and detection analytics into actionable product insights that improve measurement coverage and fingerprinting efficiency, • Identify opportunities to increase match rates by optimizing content selection, capture timing, content retention policies and fingerprinting workflows, • Evaluate performance drivers and reallocate operational resources based on lift per hour and measurable detection improvements, • Oversee the operational frameworks responsible for streaming content harvesting, ingestion, and fingerprint generation across streaming apps and linear environments, • Ensure operational teams execute daily harvesting activities aligned with Product-defined content strategy and prioritization models, • Establish scalable workflows for content harvesting, ingestion, and fingerprint validation across multiple streaming platforms, • Ensure time-sensitive programming, including premieres, live sports, and major streaming events meet strict SLA targets (including sub-hour ingestion windows), • Serve as the product owner and strategic lead bridging product strategy, engineering, data science, and client stakeholders, • Translate evolving dynamics within the streaming ecosystem into scalable product capabilities that strengthen CCR Media’s measurement platform, • Partner with client teams and OEM partners to ensure CCR Media’s solutions deliver high-quality, scalable detection coverage across streaming platforms Experience & Background • 8+ years of experience in product management, media technology, streaming platforms, or measurement/analytics solutions, • Experience working in the connected TV (CTV), ACR, streaming analytics, media measurement, or digital video ecosystem, • Proven track record of owning data-driven product strategies that optimize performance metrics at scale., • Experience working with or supporting OEM TV platforms such as Vizio, Samsung, LG, Roku, or similar connected TV ecosystems, • Familiarity with the streaming content landscape, including SVOD, AVOD, FAST channels, live sports streaming, and major apps such as Disney+, Prime Video, Netflix, YouTube, and others, • Experience working cross-functionally with engineering, data science, analytics teams, and enterprise clients to deliver scalable technology products, • Strong understanding of streaming media distribution, content fingerprinting, ACR technologies, or media signal detection systems, • Experience building or operating data-driven optimization frameworks that leverage performance metrics to improve product outcomes, • Familiarity with data analysis, experimentation frameworks, and KPI-driven product iteration, • Experience leveraging third-party data sources and industry signals to inform product strategy and prioritization, • Strategic thinker with the ability to translate industry dynamics into scalable product capabilities, • Strong analytical mindset with the ability to interpret data and drive continuous optimization, • Excellent communicator capable of bridging technical teams, operational teams, and client stakeholders, • Ability to build structured frameworks, processes, and prioritization models that scale across complex streaming environments Ideal Candidates would have experience working for or with organizations such as: • Media measurement and analytics companies (e.g., Nielsen, Comscore, VideoAmp, Samba TV, iSpot, Gracenote), • Connected TV or OEM platform companies (e.g., Roku, Samsung Ads, LG Ads, Vizio, Amazon), • Streaming technology platforms or media infrastructure providers At CCR Technologies, the parent company of CCR Media, you are not just joining a company, you are becoming a part of a team that has been delivering innovative technology solutions for nearly four decades. We’re a nationally recognized, award-winning organization committed to excellence, growth, and creating an environment where people love to work. As a ten-year ___ certified employer, we take pride in fostering a culture grounded in our values of: • Pursue Human Excellence, • Partner to Win, • Create Value, Own the Outcome At CCR, you’ll join a high-growth, high-performance organization that values driven, adaptable individuals who want to make an impact in an innovative and agile environment. It’s a place where you can truly build your future. Want to see more about our story, follow the link ___ Salary Description $180-250K/year (inclusive of bonus)

Ready to make a real impact on global health and wellness care? Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries. In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform. We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together. We are looking for a Manager, Customer Success to join our growing team. In this role, you will play a critical role in designing and delivering innovative, outcome-driven customer experiences that make an immediate and lasting impact across all of our customers. We have a strong foundation of customers wanting to grow their use of Practice Better. Additionally, you will partner closely with Product and Marketing teams to define and execute a comprehensive customer orchestration strategy tailored to key moments in the post-sale journey. The ideal candidate will build a team that empowers customers to adopt, expand, and realize ongoing value from the Practice Better platform through an omnichannel, one-to-many approach. Note: Practice Better is a remote-first company with team members across North America. Although this particular prefers Canadian-based candidates, we can also consider applications from the United States of America, and preference will be given to applicants legally authorized to work in both of these two countries. • Develop and implement end-to-end digital and one-to-many programs for customers, as well as leading the teams tasked to execute this strategy, • Create and execute a cohesive strategy with tangible goals, consistent performance, and tracking of key metrics to drive adoption, retention and expansion for our customers, • Provide thought leadership as we evolve our Customer Success vision, • Collaborate with Practice Better leaders across Support, Product and Marketing to align on customer needs, prioritize opportunities, and accelerate usage, retention and growth, • Champion a test-and-learn culture that continuously improves self-service, digital education, and pooled outreach programs, • Build and maintain meaningful connections with key customer stakeholders to understand their evolving priorities, helping the team uncover opportunities where Practice Better can drive platform value and business outcomes, • Coach and develop the team by providing regular feedback, setting clear expectations, and investing in each team member’s growth & foster a healthy, inclusive team culture where team members feel supported, connected, and empowered to do their best work, • 5+ years of relevant experience in customer success in a high growth SaaS environment with 3+ years leading a customer success team, • Proven ability to build digital and one-to-many success motions from scratch with a sharp focus on execution, measurement, and iteration with a strong understanding of SaaS metrics (GRR, NRR, activation, adoption, etc.) and how to influence them, • Strong communication and collaboration skills, with a bias for clarity and action, • Modern tech stack with tools such as — BI analytics tools, Jira, Zendesk, Guru, Slack or equivalent, • Analytical, curious, and adaptable - you seek solutions, not perfection, • Comfortable operating in a fast-moving, growth-stage environment, • You are organized, decisive, and comfortable with managing complex priorities in a fast-paced environment, • Hands-on and pragmatic; no task is beneath you if it helps the team move forward We are looking for a Manager, Customer Success to join our growing team. In this role, you will play a critical role in designing and delivering innovative, outcome-driven customer experiences that make an immediate and lasting impact across all of our customers. We have a strong foundation of customers wanting to grow their use of Practice Better. Additionally, you will partner closely with Product and Marketing teams to define and execute a comprehensive customer orchestration strategy tailored to key moments in the post-sale journey. The ideal candidate will build a team that empowers customers to adopt, expand, and realize ongoing value from the Practice Better platform through an omnichannel, one-to-many approach. Note: Practice Better is a remote-first company with team members across North America. However, this particular role is currently open to Canadian-based candidates only, and preference will be given to applicants legally authorized to work in Canada. • Develop and implement end-to-end digital and one-to-many programs for customers, as well as leading the teams tasked to execute this strategy, • Create and execute a cohesive strategy with tangible goals, consistent performance, and tracking of key metrics to drive adoption, retention and expansion for our customers, • Provide thought leadership as we evolve our Customer Success vision, • Collaborate with Practice Better leaders across Support, Product and Marketing to align on customer needs, prioritize opportunities, and accelerate usage, retention and growth, • Champion a test-and-learn culture that continuously improves self-service, digital education, and pooled outreach programs, • Build and maintain meaningful connections with key customer stakeholders to understand their evolving priorities, helping the team uncover opportunities where Practice Better can drive platform value and business outcomes, • Coach and develop the team by providing regular feedback, setting clear expectations, and investing in each team member’s growth & foster a healthy, inclusive team culture where team members feel supported, connected, and empowered to do their best work, • 5+ years of relevant experience in customer success in a high growth SaaS environment with 3+ years leading a customer success team, • Proven ability to build digital and one-to-many success motions from scratch with a sharp focus on execution, measurement, and iteration with a strong understanding of SaaS metrics (GRR, NRR, activation, adoption, etc.) and how to influence them, • Strong communication and collaboration skills, with a bias for clarity and action, • Modern tech stack with tools such as — BI analytics tools, Jira, Zendesk, Guru, Slack or equivalent, • Analytical, curious, and adaptable - you seek solutions, not perfection, • Comfortable operating in a fast-moving, growth-stage environment, • You are organized, decisive, and comfortable with managing complex priorities in a fast-paced environment, • Hands-on and pragmatic; no task is beneath you if it helps the team move forward At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends. Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team. Anticipated Base Salary Range (Canada): $80,000 – $120,000/yr We take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being. The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market. Comprehensive Benefits We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, as well as 401K matching, generous paid parental leave, and annual learning stipends. Remote-First, Connected Culture Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter. Wellness and Growth • Unlimited vacation, built on trust, clear expectations, and real support for taking time off, • Company 401K program with employer-matched contributions, • Comprehensive health and dental benefits, • $750 annual Health & Wellness Allowance, • $1,000 annual Learning & Development Allowance to support your growth, • $500 annual Home Office Allowance to set up a productive remote workspace, • Company-wide holiday closure in December, • Regular virtual company-wide events, lunches, and team socials to stay connected At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results. We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day. We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best. If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values. We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. Ready to Apply? If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide. Apply Now → Official Recruitment Notice & AI at Practice Better All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in @practicebetter.io or @greenhouse.com. Practice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at to verify its legitimacy. AI in Recruitment at Practice Better We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone. What AI doesn’t do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness. We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.

Company Overview Come and Join The New Rich! The economic inequality crisis is one of the most defining challenges of our time. It’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Newrich, we’re harnessing cutting-edge technology to better connect coaches with their communities and help them further spread their educational knowledge to their students and followers. We believe that the key to making the world a better and more equal place starts with the empowering the individual. And from there- the individual can inspire and empower the people around them one by one. We all know the old way of living and the old institutions that we all used to depend on are slowly crumbling - and a new way of life is taking it's place - at a quicker pace than ever before. The world is changing at a very rapid pace. When all is said and done - the world will look a lot different than it looks today. And we believe that education, inspiration, and motivation are the only way to create economic opportunity, alleviate poverty and end economic suffering for everyone. One of the leading causes of economic inequality and suffering? It's not "being born into wealth" or " being in a special club". It's a lack of knowledge and skills to control your own financial destiny. That’s where we come in. At Newrich, we are building the next generation creator platform and software tools to not only enable business, health, and wellness coaches to more efficiently and cost effectively run their creator business - but also to grow their audiences with improved visibility and algorithmic ranking on our social learning platform. We empower digital entrepreneurs to turn their dreams into reality. Our mission is simple yet bold: to help people create a balanced, fulfilling lifestyle – while building wealth and independence along the way. Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers—4 nationalities strong and growing. What unites us is a passion for solving complex problems, a commitment to action on economic inequality, and the belief that technology should be a force for good. We’re a fast-growing team driven by one vision: a world where anyone can work remotely, chase their passion, and live life on their own terms. Our platform combines SaaS tools, e-learning programs, and a supportive social network – a one-stop ecosystem designed for creators, entrepreneurs, and dreamers who want more than just a career. We are looking for a Staff Software Engineer who can contribute across the product — building new features, improving existing systems, and helping the team work more efficiently. This is a hands-on role for someone who thrives in a dynamic environment and takes ownership of getting things done. This role is not just about shaping our product - it's also about shaping our culture as well. You will work across our stack (PHP 8.2 / Laravel 10), Node.JS, Golang, and React frontend (React 18 + TypeScript + Vite), and AWS infrastructure, contributing directly to production code while helping improve workflows, documentation, and processes. We hire for attitude and ownership over perfect technical mastery. We believe fulfilling work and a healthy work-life balance is key to living a NewRich Lifestyle. If you’re motivated, ambitious, and ready to grow with us, we want to hear from you! • What You’ll Do, • Design and build scalable, fault-tolerant systems across product and infrastructure, • Own end-to-end architecture decisions across multiple services, • Lead development of core platform primitives (content, identity, transactions, messaging), • Improve performance, reliability, and system observability, • Work closely with founders to translate product vision into technical systems, • Set engineering standards, best practices, and code quality bar, • Mentor engineers and help level up the team, • Identify and eliminate bottlenecks across the stack, • What We’re Looking For, • Experience, • 8+ years of software engineering experience, • Proven experience designing and scaling complex distributed systems, • Experience working on high-growth products or platforms, • Background in one or more of:, • Marketplaces, • Social platforms, • Payments / fintech systems, • SaaS infrastructure, • Technical Strength, • Strong backend experience (e.g., PHP/Laravel, TypeScript/Node, Go, or similar), • Deep understanding of:, • System design and architecture, • API design and service boundaries, • Databases (MySQL, Postgres, event-driven systems), • Caching, queues, and async processing, • Experience with:, • Payment systems or financial workflows (preferred), • Real-time systems (messaging, notifications, streaming), • Cloud infrastructure (AWS or equivalent), • Leadership & Ownership, • Ability to operate with high autonomy, • Strong product intuition—can make tradeoffs between speed and scalability, • Experience mentoring engineers and influencing technical direction, • Comfortable working in early-stage, ambiguous environments, • Tech Stack (Current & Evolving), • • Backend: Laravel (PHP), moving toward TypeScript / Go services, • • Database: MySQL (with future evolution toward more scalable architectures), • • Infrastructure: AWS, • • Realtime / Messaging: In-house systems (moving away from third-party dependencies), • • WebRTC, FFMPEG, HLS, SRT, RTMP, DRM., • • Node.js/Express, GitHub Actions., • • NoSQL (PostgreSQL, Redis)., • • Experience in a multi-service/microservices-style architecture, • • Familiarity with AWS services such as ECS/ECR, RDS, S3, CloudFront, Redis, Amazon MQ, and Lambda, • • Experience with Infrastructure as Code (especially CloudFormation-style templates and environment parameterization), • • Experience improving GitHub Actions workflows and CI/CD pipelines, • • Familiarity with automated testing and quality tooling (Pest/PHPUnit, Vitest, Playwright, ESLint/Prettier, Pint, Psalm) Nice to have: • You can demonstrate experience scaling large distributed architectures., • You have experience in working in a remote-first environment., • You have worked with social media, fintech, or messaging applications before. Personal qualities: • Self-driven, motivated, reliable in a fast-paced environment., • Passionate about something - including a hobby outside of work (unless coding is also your hobby - we LOVE that), • Develop and maintain server-side applications (PHP 8, Laravel 10, Node.JS, Golang, MySQL)., • Build and optimize APIs, ensure performance, scalability, and security., • Implement front-end features with React.js (18.2)., • Work with CI/CD pipelines, automated testing, and code reviews., • Collaborate with cross-functional teams, mentor juniors., • Manage integrations between systems and cloud services (AWS)., • Maintain documentation, database schemas, and ensure security best practices., • What You Get, • To be part of truly mission-driven work that aims to reduce economic inequality and empower individuals to live their best lives and build for the world around them., • Flexible working environment with a lot of autonomy. We build our work days around our lives, not the other way around., • Other benefits like a remote working budget, an educational budget and time to develop new skills., • To be surrounded by an excellent, vibrant, smart team who have each other's back and believe in a culture of openness, tolerance and respect., • You will help define the technical foundation of an entire ecosystem, not just a feature, • Direct access to founders and influence on product + business decisions, • Opportunity to build both:, • Consumer-grade social product, • Fintech-grade infrastructure, • High ownership, low bureaucracy, • Competitive Salary (combination of base + equity + annual bonus) (based on location, experience, and company performance), • Meaningful equity package (early-stage upside), • Flexible work environment You’re not just a coder—you think in systems. You’ve built things that broke at scale—and learned how to fix them. You care about performance, reliability, and long-term architecture, but you also know how to ship fast when it matters. If you want to help build the infrastructure powering the next generation of online businesses, we’d love to talk. About Our Team We work remotely from 4 different countries and we are looking for candidates that are also living and working in one of these countries: United States, Canada, Brazil, Poland, . We meet up once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration. Diversity & Inclusion We place enormous value on diversity and inclusion and strive to continually bring in people of all genders, races, creeds, ethnicities, abilities and backgrounds. We believe that the best ideas emerge when people with different perspectives and approaches work together on a problem. Our values Tackling the economic inequality cris is our greatest mission. We act with urgency. Our curiosity fuels our growth. We recognize that change is constant, and we find joy and power in exploration. We’re rooted in diversity. Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences. We Care For Each Other. We love the power of machines but we nurture each other as humans. Trust is fundamental. We assume the best in everyone, and we share ideas openly so that we have a positive impact. Join us to help us build a more resilient world together. • Paid Adventure Time – Take an all-expenses-paid remote working trip for 3 weeks to a destination of your choice with one of our remote work-trip partners. On top of that, you’ll have “Me-Days” – flexible personal days you can take whenever you need a reset., • Fast Growth, Big Upside – We’re a small, ambitious team. That means more ownership, faster learning, and a real chance to shape the future of our company (and your career)., • Equity + Bonus - Take some early equity and grab a piece of our future success. Bonuses paid out based on company hitting specific milestones and KPIs., • Unlimited Learning – You’ll get full access to every course and program on our NewRich platform. We invest in your growth because your growth fuels ours., • Home Office Stipend – Your setup matters. We’ll support you with a budget to create your ideal workspace and provide you with a new MacBook to power your productivity., • Annual Retreat – Work remote, but meet the team IRL. Every year we gather in amazing locations – next stop: Colombia. Excited about this role? Explore more at ___ We’d love to hear from you! Please note: Only candidates who reside within the country of the advertised role will be considered.

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the ___. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary Our Product team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent, without losing a human touch. Are you a customer-centric Senior Product Manager with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment? We’re looking for a self-starting Senior Product Manager to drive innovation at Toptal by building and scaling AI-driven products that expand the breadth and depth of our product and service offering. As a Senior Product Manager, you will lead a team of engineers while working cross-functionally with Engineering, Design, and other Product Managers to define, build, and launch mission-critical initiatives built on Toptal’s AI platform. We need someone to drive end-to-end product discovery and delivery, using user research, data, and cross-functional collaboration to identify new opportunities and deliver impactful solutions. If you have a knack for building high-quality, extremely impactful products, we want you on our team! This is a remote position. Resumes and communication must be submitted in English. Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. · Own and lead all aspects of an established agile team, including backlog grooming, prioritization, and cross-functional coordination, with a focus on delivering AI-driven product capabilities.· Translate AI platform capabilities into customer-facing, talent-facing, and internal product experiences that deliver measurable business value.· Responsible for defining the scope of new product features and ongoing feature improvements.· Write and prioritize user stories and define acceptance criteria.· Establish and maintain a high level of credibility with internal and external partners.· Break down complex problems and use data, analytics, and user research to inform product direction and validate AI-driven solutions.· Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.· Run various ad-hoc research and business analyses to assess opportunities and risks.· Take ownership of identifying and solving complex product challenges that align with both short-term goals and long-term strategic initiatives. In the first week, expect to: · Onboard and integrate into Toptal while independently starting to study and learn the Toptal product suite.· Become acquainted with your product area, the product goals, and those you will partner with. In the first month, expect to: · Work cross-functionally and with other Product Managers to organize and prioritize your high-level roadmap and backlog.· Start collaborating closely with your development team.· Takeover all in-flight and planned initiatives. In the first three months, expect to: · Own a product category, working collaboratively to complete quarterly planning and set objectives.· While exercising discretion and independent judgment, launch AI-driven features that deliver measurable business impact.· Be fully embedded into and own a development team.· Monitor and measure the success of your initiatives against company goals.· Continuously improve the team’s processes through meaningful contributions. In the first six months, expect to: · Work alongside other Product Managers to discover new product opportunities for your backlog.· Develop a repeatable model for delivering upon our roadmap initiatives.· Work across the Product team to measure and refine the roadmap, backlog, and processes to make improvements over time.· Constantly re-evaluate your roadmap’s alignment with the strategic goals of the business, adjusting where necessary. In the first year, expect to: · Deliver your roadmap priorities and promises.· Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.· Work cross-functionally to scale your team to meet the growing needs of our business and our users. Qualifications and Job Requirements: · Bachelor’s degree is required, preferably in a technical discipline.· At least 3 years of proven software product management experience.· Proven ability to lead products end-to-end from early discovery and zero-to-one development through launch, iteration, and scale, even in ambiguous environments.· Proven experience managing the development and launch of mobile, desktop, and web applications across the full product lifecycle is a plus.· Knowledge of AI product development processes and best practices.· Experience designing, launching, and iterating on AI-driven product features and workflows that deliver measurable business outcomes.· Experience designing and launching AI-powered product features that improved engagement, efficiency, and measurable business outcomes.· Experience building and orchestrating intelligent workflows by connecting systems and automation tools to solve problems at scale.· Experience with third-party system integrations is a plus.· Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.· Strong expertise in using data to make decisions with a variety of tools and methodologies to gather and synthesize information.· Ability to creatively craft solutions through data and a customer-centric approach.· Ability to build wireframes and mockups, with an aptitude for keeping things simple.· Be meticulous and have a high bar for quality when writing user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released.· Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.· Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.· Outstanding written and verbal communication skills.· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.· You thrive in environments where you are empowered to lead by doing, working directly with users, data, and your team to make progress and drive results.· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do. Essential Job Functions · Regularly and reliably attend scheduled virtual team meetings on camera.· Work independently with minimal supervision.· Use all required digital collaboration tools.· Prioritize and self-manage workflows and deadlines. US FLSA Classification: Full-Time/ExemptFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.

It's a new day with a new opportunity at 8am! About the role: We are seeking a highly detail-oriented Immigration Forms Analyst to join our growing product team. In this role, you will be responsible for analyzing, specifying, and validating immigration forms across USCIS, DOL, and DOS filing requirements, ensuring our software accurately captures complex case data and produces error-free filings. Immigration forms are the backbone of our platform. Government agencies regularly update forms, modify filing procedures, and introduce new electronic filing requirements. You will be the subject matter expert who ensures our forms library stays current, accurate, and aligned with how immigration attorneys actually prepare cases. Your work directly impacts case outcomes for attorneys and the foreign nationals they represent. You will collaborate closely with the product manager and engineers to translate legal requirements into technical specifications, validate accurate data mapping for both PDF generation and electronic filing, and diagnose form-related issues to ensure seamless functionality. Your expertise in immigration law and form preparation will be essential to our continued success in providing immigration software that meets the needs of legal professionals and their clients. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Forms Analysis and Specification: • Develop detailed specifications for the engineering team to convert immigration forms into streamlined digital intakes, ensuring seamless data mapping for PDFs and electronic filings., • Monitor USCIS, DOL, and DOS form releases, policy updates, and edition changes to ensure our forms library reflects current government requirements within required compliance windows., • Validate e-filing output against USCIS and DOL electronic submission specifications, ensuring our platform meets government portal requirements., • Stay current on changes to USCIS online filing, the DOL FLAG system, and other government electronic submission processes., • Identify priorities for form expansion or additions based on customer feedback. Collaboration and Problem Solving • Work closely with product and engineering teams to refine form mapping and optimize the user experience for attorneys and their staff., • Investigate and troubleshoot form issues, pinpointing root causes and collaborating with engineers to implement effective solutions., • Apply your industry expertise to ensure our forms remain accurate, up-to-date, and aligned with how immigration cases are actually prepared in practice. About you: • 3 to 5 years of hands-on experience preparing immigration forms in a law firm, corporate immigration department, or legal services organization., • Working knowledge of a range of case types, including non-immigrant petitions (H-1B, L-1, O-1, TN), employment-based green cards (PERM, I-140, adjustment of status), family-based immigration, and naturalization., • Understanding of e-filing procedures for USCIS online filing and DOL FLAG system submissions., • Meticulous attention to detail with an understanding that form errors can result in RFEs, denials, or delays for clients., • Excellent written and verbal communication skills with the ability to work across product, engineering, and legal teams., • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Nice to have: • Paralegal certificate or formal immigration law training., • Experience at a high-volume immigration practice where you prepared forms across multiple case types simultaneously., • Experience with immigration case management software such as Docketwise, INSZoom, LawLogix, or similar platforms., • Familiarity with AILA practice resources, form instructions, and policy guidance. Additional Information The annual salary range for this position is $70,000 to $100,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: • Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees., • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members., • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents., • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching., • Learning and Development: Continuous learning through ___, leadership programs, professional development funds, and individually focused talent development., • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually)., • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As the Engineering Manager for the Console UI team, you’ll lead and grow a frontend-focused engineering team responsible for shaping the user experience of a new, strategic platform initiative at 1Password. You’ll support a team building the admin and developer-facing interfaces that make complex security and infrastructure capabilities usable, intuitive, and trustworthy. You’ll partner closely with Product, Design, Identity, Security, and Backend Platform teams to translate foundational runtime systems into clear workflows for configuring machine identities, managing secure integrations, defining access controls, and auditing activity. This is not a feature team working at the edges. It is a foundational team defining how customers experience an entirely new layer of 1Password. You’ll mentor engineers, create a strong culture of frontend excellence, and help establish technical direction for a UI surface that must scale in both complexity and impact. You’ll balance rapid iteration with long-term architectural thinking, ensuring the Console evolves into a cohesive, reliable experience as the platform grows. This role requires comfort operating in ambiguity and helping shape both product and organizational boundaries as the platform evolves. This is a remote opportunity within Canada and the US. What we're looking for: * Experience managing and mentoring a team of front-end or full-stack developers in a product environment * A track record of delivering impactful user-facing features with predictable execution * Strong product and UX instincts, especially when translating complex technical systems into intuitive experiences * Technical fluency in modern frontend architectures and the ability to engage deeply in architectural discussions * Experience defining team direction and roadmaps in partnership with Product and Design * Strong cross-functional collaboration skills across engineering, security, and platform teams * Clear, effective communication skills across levels of the organization * Experience leading remote or distributed teams across multiple timezones What you can expect: * Lead, mentor, grow, and retain a high performance team of developers building the core front-end admin and developer-facing experiences for a new strategic platform initiative * Define the team’s mission and direction, translating company strategy into a clear roadmap and actionable execution plan * Deliver high-quality user-facing systems on time, driving measurable customer and business impact through clear goals, prioritization, and delivery practices * Partner closely with Product, Design, Identity, Security, and Backend teams to align roadmaps, manage dependencies, and build cohesive, intuitive workflows on top of complex systems * Establish and evolve the frontend technical strategy in collaboration with senior and staff engineers * Maintain a high bar for usability, accessibility, performance, security, and long-term maintainability * Foster a healthy, inclusive team culture rooted in accountability, ownership, and continuous improvement * Actively manage performance, hire thoughtfully, and support meaningful career growth for your team USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Senior Director of Engineering, Product and Design Operations will report directly to the CTO and is responsible to continue to build and scale the operating system for our EPD organization. The Sr. Director sets the department’s strategic direction, oversees operations, drives delivery, and develops a high-performing team to achieve impactful results. This leader will unify Engineering Operations and Product Operations into a single, high-leverage function that drives delivery predictability, portfolio visibility, and execution excellence. This is a remote opportunity within Canada and the US. What we're looking for: * Experience: 8+ years of experience in Engineering Operations, Product Operations, Technical Program Management, or similar leadership roles. At least 5 years in a leadership role, preferably within the SaaS or cybersecurity industry. Bonus points to candidates that have led a company through IPO as an Operations Leader. * Proven track record of delivering success enabling multi-team, complex, infrastructure-heavy delivery and building operational systems from scratch in a scaling company * Comfort operating amid ambiguity and designing clarity. * Data-driven with the ability to translate metrics into decisions. * Executive presence and ability to influence senior technical leaders. * Strong business acumen with expertise in AI, security infrastructure, developer platforms, or highly technical environments strongly preferred. * Demonstrated success enabling multi-team, complex, infrastructure-heavy delivery. * Exceptional analytical and strategic thinking skills, with the ability to develop and execute strategic plans that drive measurable results. * Extensive experience in operational excellence, including process and system optimization, scalability, and the development and management of performance metrics. * Proven success in collaborating effectively cross-functionally with senior leaders (including C-Suite) and teams. * Outstanding communication and interpersonal skills, with the proven ability to influence across the company, using expertise, executive presence, strategic insights, and diverse influence strategies. * Experience in successfully leading and sustaining transformational initiatives in fast-paced, complex, and dynamic environments. * Strong history of building, developing and scaling high-performing teams. What you can expect: * Strategic Leadership & Partnership: Partner with CTO, CIO/CISO and EPD leadership to develop and execute the department's vision and roadmap, aligning with company strategy. Analyze trends and translate strategy into operational plans, proactively addressing scaling bottlenecks. Support executive and board-level planning/reporting. * EPD Operating Model & Enablement: Update for scale and implement the end-to-end EPD operating model. Establish scalable planning frameworks (annual, quarterly, sprint), execution rhythms, and decision-making governance. Build cross-functional connectivity (Product, Engineering, Design, Marketing, and GTM). Improve delivery predictability, velocity, and quality via portfolio, capacity, and dependency management. Remove systemic execution friction. * Operational Excellence & Process Maturity: Assess and improve department structure, processes, and systems to boost scalability and operational excellence. Mature product lifecycle management and implement engineering effectiveness frameworks (DORA, flow metrics, reliability KPIs). Establish best practices for release, incident, and change management. Support technical planning for infrastructure/AI systems. * Visibility & Performance Metrics: Define and manage KPIs aligned with organizational objectives. Develop real-time visibility into roadmap progress, delivery health, risks, and outcomes. Implement KPI frameworks across product, engineering, and operations. Design clear, low-bureaucracy dashboards and reporting systems for leadership insight into trade-offs and resource allocation. Track performance and hold teams accountable for business outcomes. * Cross-functional Collaboration & Initiatives: Cultivate senior leader relationships to ensure strategic alignment, optimize resources, and drive collective outcomes. Lead key strategic growth and efficiency initiatives. Represent the department in senior leadership forums. * Scaling Systems & Change Management: Build processes and implement necessary tooling (PLM, roadmap, capacity models) that are scalable. Lead and sustain organizational change initiatives, transitioning from startup scrappiness to operational rigor. * Team Leadership & Talent Development: Lead a high-performing EPD Operations organization. Coach and mentor direct reports, evaluate talent, and implement development plans. Drive a high-performance culture reflecting company values, fostering psychological safety, ownership, and agility. Champion employee experience initiatives. * Financial Oversight: Partner with Finance to oversee the departmental budget, ensuring efficient resource allocation and cost control. Monitor financial performance and identify improvement opportunities. * Customer/Industry Relationships: Establish and maintain strong relationships with relevant external customers, partners, vendors, and industry contacts to achieve strategic goals. Sr. Director, Engineering & Product Operations Outputs First 30 Days: Diagnose & Align Theme: Understand before changing. Build trust before redesigning. Objectives * Build strong relationships across Engineering, Product, Design, and cross-functional partners. * Assess the current operating model (planning, roadmapping, tooling, metrics). * Identify systemic delivery bottlenecks and visibility gaps. * Evaluate current EngOps and ProdOps capabilities. Outputs * Clear current-state assessment. * Top 3–5 operational risks and friction points. * Prioritized 90-day action plan. * Initial org design direction for unified Ops function. Days 31-60: Design & Activate Theme: Introduce structure without slowing momentum. Objectives * Define and pilot a standardized quarterly planning and portfolio process. * Launch executive-level delivery visibility (dashboards, risk tracking). * Apply strong program management to 1–2 high-impact initiatives. * Clarify roles, ownership, and governance across EPD. Outputs * Live portfolio-level reporting. * Documented planning and execution cadence. * Clear operating model for unified Eng/Product Ops. * Early wins in predictability and transparency. Days 61-90: Institutionalize & Scale Theme: Move from reactive execution to predictable delivery. Objectives * Roll out operating rhythm across all EPD teams. * Formalize dependency management and risk escalation. * Improve roadmap confidence and delivery predictability. * Align portfolio allocation tightly to company objectives. * Finalize org structure and hiring plan. Outputs * Fully functioning EPD operating system. * Measurable improvement in delivery visibility and confidence. * Board-ready reporting framework. * 12-month operational maturity roadmap. The Shift by Day 90 From: * Fragmented visibility * Reactive coordination * Hero-driven delivery To: * Transparent portfolio management * Predictable execution * System-driven scale USA-based roles only: The annual base salary for this role is between $272,000 USD and $408,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $254,000 CAD and $381,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

WHO WE ARE At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media. We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally. With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters. ABOUT THE TEAMThe Customer Success team is part of the broader Basis Customer Experience team which includes Basis Solutions and Engineering, Customer Onboarding, and Customer Success. The Basis Customer Experience team is the center of our software operations and is the driving force behind our sales and support. Through our ‘raving fan’ service philosophy, we provide above and beyond service to thousands of advertisers, agencies, and other media buying professionals. Members of this team enjoy the opportunity to gain deep insight into the online advertising world and grow their careers through continued education in the workplace. WAYS YOU’LL CONTRIBUTE You will enthusiastically grow revenue and drive adoption of the Basis Platform through strategic account management and relationship building. You will be responsible for growing existing revenue alongside Sales by partnering with your clients to identify and meet their business objectives, ensuring their success as they adopt a new platform. From training them on Basis usage, DSP strategy and optimization, to defining packages and pricing, you’ll own the day to day and become an integral part of your clients’ digital strategy. You will also contribute by: • Owning your own book of dedicated customers; focused on continued revenue growth, widening platform usage, goal development, and establishing clear product feedback communication channels., • Establishing best practices and creative strategies to rapidly grow client spend and platform adoption through continued education, proactive outreach, opportunity tracking, and goal development., • Collaborate with cross functional teams (Product, Sales, and Support) to resolve issues, prioritize feedback, and enhance client value., • Providing business insights through Partner Reviews and other regular reports to help drive revenue and Partner KPIs against platform usage., • Maintain detailed client health tracking, usage metrics, and engagement documentation in CRM and CS tools., • Maintaining a deep understanding of Basis' software products and industry knowledge to be able to speak with customers and the team about the most relevant features/functionality for their specific business needs., • Working closely with champions and decision makers to influence growth strategies thru Raving Fan Service., • Continuing education and developing programmatic buying knowledge and skills of your customers., • Reviewing campaigns and provide detailed feedback to educate platform buyers., • Helping realize client goals by customizing training, guiding campaign set up, and making optimization recommendations., • Working with Basis' internal support, product, and operations teams to provide high level of assistance post sale., • Maintaining and improving the NPS (Net Promoter Score) and advocacy program, • Min 2 years experience in advertising technology or related field, • Min 2 years sales experience in either direct sales, sales training, or account management, • 1+ years experience in a DSP/programmatic space, • Dynamic presenter and public speaker, • Loves to solve problems and dig into challenges, • Ability to adapt quickly to a rapidly changing technology environment, • Experience working with and influencing cross functional teams, • Super-positive attitude, worthy of our ‘raving fan’ service philosophy, • Ability to learn complex software applications and to thrive in a fast paced, ever-changing, startup environment, • Excellent written and verbal communication skills, organizational, people, & time management skills, • Enthusiasm to grow revenue & drive adoption of Basis, • Deep knowledge of online business practices, • The ability to travel (including some day and overnight trips), • Commitment to creating inclusive, respectful environments where all voices are valued and supported., • Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning., • Bachelor's degree or higher

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? The Coding Specialist II reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The PB Coding Specialist II performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on more complex encounters and/or has expertise with HCPCs procedural codes. This position has deep understanding of disease process, A&P and pharmacology and acts as a key collaborator with Providers and Clinical areas to ensure the medical record accurately reflects the patient's service. This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. The Coding Specialist II also demonstrates expertise to resolve Optum coding edits. Responsibilities: • Utilizes technical coding expertise to reviews the medical record thoroughly, utilizing all available documentation abstract and code physician professional services and diagnosis codes (including anesthesia encounters, operative room and surgical procedural services, invasive procedures and/or drug infusion encounters). Additionally, may include coding for Evaluation and Management services, bedside procedures and diagnostic tests as needed., • Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers with a minimum of 95% accuracy., • Ensures charges are captured by performing various reconciliations (procedure schedules, OR logs and clinical system reports), • Provides documentation feedback to physicians, • Maintains coding reference information, • Trains physicians and other staff regarding documentation, billing and coding., • Reviews and communicates new or revised billing and coding guidelines and information, • Attends meetings and educational roundtables, communicates pertinent information to physicians and staff., • Resolves pre-accounts receivable edits. Identifies repetitive documentation problems as well as system issues., • Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD9 codes and modifiers. Adds MBO tracking codes as needed., • Collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement expertise; helps identify and resolve incorrect claim issues and is responsible for drafting letters in order to coordinate appeals, • Acts as key point person for Revenue Cycle staff and Account Inquiry Unit staff in obtaining documentation (notes, operative reports, drug treatment plans, etc.). Provides additional code and modifier information to assist with appealing denials. May contact providers for peer-to-peer reviews., • Meets established minimum coding productivity and quality standards for each encounter type, • May perform other duties as assigned. Required: • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS)., • Zero (0) to two (2) years of experience in a relevant role., • Bachelor's or Associate's degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)., • Previous experience with physician coding. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our ___ section to learn more.

About Renaissance When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers’ desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator journey through onboarding, nurturing, and renewal. The goal is to not only retain your customers, but to ensure that they have an exceptional experience with our platform(s) that drives successful student learning outcomes. This role manages District and School level accounts, and we are looking for you to drive successful implementations at scale while also achieving Renaissance’s business outcomes. Territory: Washington and Oregon In this role as CSM Scaled, you will be responsible for: • Manage a high-volume portfolio (300–350 accounts / ~$2.5M ARR), driving renewals, retention, and customer value through proactive risk mitigation, • Execute a scaled engagement strategy, segmenting customers by ARR and leveraging a mix of automated, 1:many, and targeted high-touch interactions, • Deliver value through data-driven insights, including customer health scores, usage trends, and adoption metrics to prioritize outreach and reduce churn risk, • Lead key customer initiatives (e.g., back-to-school readiness, business reviews) aligned to customer goals and outcomes, • Partner closely with Sales to identify and support expansion opportunities across accounts, • Utilize tools such as Salesforce, Gainsight, and Outreach to manage customer success activities at scale, • Act as the customer advocate by surfacing insights, resolving risks, and collaborating cross-functionally to improve the customer experience Qualifications For this role as Scaled CSM, you should have: • 1-3 years of experience in Customer Success, Account Management, Renewals, or Sales, • Experience managing a high-volume or scaled book of business preferred, • Strong analytical and organizational skills with the ability to manage multiple priorities efficiently, • Excellent communication and relationship-building skills across a variety of stakeholders, • Demonstrated ability to use data and insights to drive customer outcomes and retention Who You Are • Customer-focused with a strong sense of ownership and accountability, • Data-driven and solutions-oriented, with strong problem-solving skills, • Effective communicator, comfortable engaging with both internal teams and external partners, • Adaptable and able to thrive in a fast-paced, evolving environment, • Collaborative team player with a continuous improvement mindset Additional information All your information will be kept confidential according to EEO guidelines. Salary Range: $68,000 - $75,200 This range is based on national market data and may vary by location. This is a base salary only, additional bonus for hitting CSM targets applies. #LI-Remote Benefits for eligible US employees include: • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth, • Health Savings and Flexible Spending Accounts, • 401(k) and Roth 401(k) with company match, • Paid Vacation and Sick Time Off, • 12 Paid Holidays, • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program, • Tuition Reimbursement, • Life & Disability Insurance, • Well-being and Employee Assistance Programs Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates ___. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact ___. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ___

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Senior Customer Success Manager guides Mid Market Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity within Canada and the US. What we're looking for: * A proven track record with a 5 years experience in revenue generating roles and a minimum 3 years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. * Strong communication skills over email, the phone, and video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic – with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. * Experience with and passion for helping people or businesses use software to be more productive and efficient. You’re passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. * You're technically savvy and enjoy learning new products and translating technical terms for customers who find technology confusing or intimidating. * You have experience and are comfortable in working closely with C-Level executives, and can navigate the nuances of working with different stakeholders to identify and drive value realization * Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across their book of business. * Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account Management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. * Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. * You have experience managing revenue retention as your key metric - supporting your customers to drive tool adoption and prevent risk within your book of business. You are comfortable with identifying opportunities for growth and supporting sales counterparts in driving opportunities forward. * Optional: You have personal experience with 1Password or another password manager. While not required, it’ll help you quickly have confidence in this role. What you can expect: Month 1 * Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. * Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. * By the end of the first month, you’ll be able to guide a small sized customer through an intro discussion in our Customer Success process. Month 3 * Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. * Proactively report on customers’ needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. * Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 * Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. * Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. * Hands off cross-sell/upsell opportunities to Account managers and engages enthusiastic customers in advocacy initiatives such as___, case studies and product discussions. * Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). USA-based roles only: The annual base salary for this role is between $75,000 USD and $105,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $83,000 CAD and $116,00 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Location: Remote in CO, IA, IL, KS, MO, or WY. Applicants must reside in one of these states to be considered for this position. Salary Range: $45,000 - $60,000 annually depending on experience and qualifications Job Summary: Note: This is a software support role focused on Student Information Systems used in schools — NOT hardware, network admin, developer, or general IT support. Are you a former educator who enjoys working with computer software? Do you love to move fast to resolve software issues and ensure that clients have a positive experience? Do you thrive on thinking outside the box and solving problems in creative ways? Then this position is for you! CIC is looking for Education Support Coordinators with excellent communication and people skills to support our web-based student management software for K-12 School Districts. The primary responsibility is to deliver top-tier support to our customers while quickly and accurately troubleshooting their issues. The desired candidate must be self-directed with the ability to work independently while also collaborating on issues as a team. Qualified candidates must be able to work under pressure and handle a multitude of support calls from K-12 personnel. As a key player on this team, you'll be delivering top-tier support to our clients, managing requests, troubleshooting software issues, and working closely with other CIC teams to escalate and resolve complex challenges. Key Responsibilities: • Learn CIC’s products (Infinite Campus and Tableau) and act as a Support Resource for CIC’s Customer Help Desk system., • Resolve an average of 10 – 15 Support Calls per day with an average response time of 35 minutes or less and an average resolution time of 35 minutes or less., • Ensure that customer support calls are handled in a timely manner and are not stagnant for more than 72 business hours., • Ensure that less than 10% of total calls are escalated to external resources., • Handle / resolve after hours support calls as necessary. A Culture Index survey will be sent to you via email upon completion of the application This must be completed in order to be considered for the position. CIC Team Member Benefits & Compensation: • Competitive Salary: Start your career with an impressive salary ranging from $45,000 - $60,000 / year! Your pay reflects your skills, experience, and location, with room for growth as you progress in your role., • Work from Home: Enjoy the freedom and flexibility of remote-based employment—work from your home office where you feel most productive and comfortable!, • Health & Wellness Covered: We’ve got your health taken care of with comprehensive medical, dental, and vision benefits, with CIC covering 75% of the monthly premiums. Stay healthy while saving money!, • Retirement Planning Made Easy: Secure your future with our 401k plan—complete with company contributions to help grow your retirement fund faster., • Generous Time Off: Take time to recharge with our vacation, sick leave, and holiday benefits, designed to support your work-life balance and keep you feeling refreshed.

Company Description: Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry. We are a growing, values-led community of employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. Veracross is five product brands in one global tech company • Veracross SIS is a one-person, one-record school management platform, • Magnus Health provides cloud-based Student Health Record (SHR) solutions, • Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps., • Epraise incentivizes student well-being and connects teachers, students, and families. We're hiring our first Developer Experience (DevEx) Engineer — a role at the intersection of platform engineering, tooling, automation, and AI-first development practices. You’ll own the systems, standards, and integrations that make our engineering teams faster, more consistent, and better equipped to leverage agentic workflows across a multi-language, multi-product codebase spanning Ruby on Rails, PHP/Laravel, C#, and Java. This is a high-autonomy, high-impact role. You’ll partner closely with engineering leadership to define and execute our 2026 AI-first engineering roadmap, serving as the connective tissue between our tools, teams, and processes. What to Expect: • Contribute meaningfully to the engineering organization at both the individual and team level., • Serve as an internal advocate and educator for developer tooling — run training sessions, labs, and internal demos., • Build and evolve the tooling, workflows, and platform capabilities that enable engineers to deliver high-quality software efficiently., • You will own the GitHub platform, pipeline and repository standards at Veracross., • Modernize and standardize our development ecosystem — from repository structure to CI/CD pipelines to AI-assisted workflows., • Use AI agents and copilots to generate code, debug issues, write tests, and optimize performance across multiple stacks., • Create best practices for AI instructional files accross repositories and push those standards and best practices forward., • Provide technical mentorship and guidance on best practices, tooling, and AI-first development patterns., • Collaborate with product, design, and engineering teams to translate specifications into efficient, repeatable workflows., • Integrate with other product areas, ensuring DevEx tooling supports systems like our SIS, Admissions, and Fundraising platforms., • Enhance internal tools and developer workflows through automation, intelligent integrations, and lifecycle-spanning pipelines., • Assist in documenting systems, architecture, and engineering processes, ensuring clarity for both humans and AI agents., • Work to drive meaningful context into the AI development ecosystem at Veracross to enable the AI tooling to probvde better and more robust options for engineers., • Build and maintain integrations with third-party systems commonly used in our domain., • Strong proficiency with GitHub administration: Actions, Advanced Security, Dependabot, branch protection rules, and org-level configuration., • Experience building and maintaining CI/CD pipelines in complex, multi-repo environments., • Experience with GitHub Actions or similar CI/CD tooling at scale., • Ability to troubleshoot data flow, performance, and integration issues across diverse stacks., • Fluency in at least one scripting or backend language (Ruby, Python, PHP, TypeScript, etc.) for building tooling and integrations., • Experience using AI coding tools (GitHub Copilot, Cursor, Codeium, or custom agents)., • Comfort with prompt engineering and guiding AI toward high-quality code generation., • Passion for developer productivity, clean code, and intelligent automation., • Familiarity with AI-assisted test generation, coverage analysis, and automated documentation workflows., • Experience using AI agents for code reviews, refactoring, and repository-level improvements., • Excellent written and verbal communication skills — especially for documentation consumed by both humans and agents., • Strong technical organization and planning abilities., • Ability to work effectively in a remote, mostly asynchronous environment., • Flexibility, adaptability, and a collaborative mindset., • 4+ years of professional programming or platform engineering experience., • Experience with relational databases and SQL query optimization., • Experience with Git/GitHub and modern source-control workflows., • A service-oriented, team-first approach to engineering., • Authorized to work in the United States Nice to Haves • Familiarity with Model Context Protocol (MCP) and building or integrating MCP servers., • Experience building or consuming RESTful APIs and partner integrations., • Advanced SQL and relational database optimization techniques., • Experience modernizing legacy stacks and incrementally migrating to new tooling and technologies., • Understanding of backend architecture and how it influences developer workflows and tooling., • Familiarity with AWS services, especially ECS for containerized deployments., • Experience with Datadog, Sentry, Jira, or Confluence administration., • Contributions to open-source developer tooling projects. How We Think About This Role Developer experience is a force multiplier. The right person in this role doesn’t just maintain tools — they raise the ceiling of what every engineer can accomplish. We’re looking for someone who is energized by the moment we’re in with AI-assisted development, has strong engineering fundamentals, and has the communication and organizational skills to drive adoption and change across a team. This is what it means to be a developer in 2026, and you’ll help define what that means for our organization. • 3 weeks of vacation per year, • 14 paid holidays per year (including the week off between Christmas and New Year's Eve), • 56 Hours of paid sick leave annually, • Top tier benefits -, • Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed), • Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $120k to $150k (annualized USD) in addition to potential bonus. We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. Flock Safety is seeking an experienced and passionate UAS Flight Test Engineer to join our team dedicated to advancing Drone as First Responder (DFR) programs. The ideal candidate will play a crucial role in building out and conducting technical testing of different necessary components for DFR systems. In addition to this the candidate will be piloting drones, supporting logistics, and conducting research and development to enhance our DFR capabilities. This position offers a unique opportunity to contribute to cutting-edge technology that saves lives and improves public safety. This position is an on-site position in our facilities located in Atlanta, GA and will require up to 25% domestic travel. The Flight Test Engineer will be an individual contributor responsible for ensuring the reliability and performance of our drone systems, and providing critical insights and improvements for our technology. * FAA Part 107 Remote Pilot Certificate: Required to operate drones for commercial purposes. * Hardware integration experience: Understanding of standard steps for assessing a new component for integration into a larger system. Preferably into an aircraft. * Software familiarity: Ability to work with custom software through a terminal interface. Preferred experience in Python for the ability to write and modify custom testing applications. * Strong Problem-Solving Skills and Attention to Detail: Ability to efficiently identify issues, troubleshoot, and implement effective solutions. * Strong Research Skills: Ability to stay current on emerging drone technologies and industry best practices. * Effective Communicator: Ability to convey technical information clearly to various stakeholders. * Physical Stamina: Ability to stand and be on your feet for extended periods during testing, field operations, and maintenance tasks. Capable of lifting and transporting equipment and hardware weighing up to 55 lbs. * Travel and Outdoor Work: Ability to travel as required for testing, training, and operational missions (estimated 25% travel). Ability to work outdoors over 70% of the time. * Independent and Collaborative Work: Ability to work independently and collaboratively in a startup team environment. * Customer-Focused Mindset: Ability to support internal and external stakeholders effectively. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. We prescribe to 90-day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days * Meet the team you will be working with and learn about the safety procedures and flight testing environment for your location * Review current standard testing procedures and documentation * Learn about current equipment, aircraft, and systems * Demonstrate UAS piloting capabilities and become a confident Pilot in Command with Flock aircraft The First 60 Days * Identify ways to improve current integration and testing efforts, and develop plans for those improvements * Begin effectively communicating test results to team members and other stakeholders * Display appropriate problem-solving and risk management skills in line with more sophisticated tasks and experimental endeavors 90 Days & Beyond * Contribute more broadly to testing write-ups, and be confident in your ability to generate reports based on longer-term accrued testing data * Contribute continuously to the testing and evaluation of new integrations and systems In this role, you’ll receive a starting salary between $70,800 and $97,350 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid ___ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with ___, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with ___ to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @___. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to ___

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role StarRez is seeking a Team Lead, Customer Success to play a pivotal role in driving customer satisfaction, retention, and growth. This position is a hybrid of people leadership and customer relationship management, responsible for coaching and supervising a team of CSMs while also maintaining a small book of business. By ensuring consistent delivery of exceptional customer experiences, the Team Lead directly contributes to the company’s goals of maintaining and improving Net Revenue Retention (NRR), increasing customer engagement and value realization, and driving a high Net Promoter Score (NPS) This is an opportunity to influence both the success of our customers and the development of our Customer Success team. Role Specifics • Work Location: Remote (US), • Travel: 5% (The percentage of travel is an estimation and may vary depending on business need.), • Compensation Structure: In addition to the base salary listed below, this role is eligible for a performance-based bonus., • Reporting Structure: This role reports to the Manager, Customer Success. Application Deadline: This role will accept applications until March 11th, 2026 at 5PM CDT unless otherwise posted. What You Will Own Team Leadership & Development • Lead, coach, and mentor a team of Customer Success Managers (CSMs), ensuring consistency in process, customer engagement, and delivery of value, • Conduct regular 1:1s with CSMs to review accounts, provide feedback, and support career development, • Oversee onboarding and training for new team members; build scalable training resources, • Act as an escalation point for complex customer issues, providing guidance and resolution strategies, • Monitor team performance against KPIs tied to NRR, customer health, and engagement, • Drive alignment across Customer Success, Services, and Support to ensure smooth customer transitions and continuity of service Customer Portfolio Ownership • Maintain a select portfolio of customers, delivering the same high-touch success management expected of CSMs, • Drive adoption, value realization, and customer satisfaction through regular engagement, consultative guidance, and proactive account planning, • Identify opportunities for growth and expansion, contributing to account-level NRR, • Conduct NPS follow-up conversations and translate customer feedback into actionable improvements, • Serve as a trusted advisor to customers, ensuring alignment between their business objectives and our solutions Programs & Processes • Contribute to the design and continuous improvement of Customer Success programs, playbooks, and processes, • Provide monthly reporting to leadership on customer health, NRR trends, engagement, and NPS performance, • Partner cross-functionally to close feedback loops, improve onboarding and training processes, and enhance the overall customer experience Required Qualifications • 2+ years in a Customer Success role with direct customer-facing responsibilities, • Experience leading or mentoring peers, with demonstrated ability to coach and develop others, • Strong communication and facilitation skills, both written and verbal, with the ability to influence at multiple organizational levels, • Strong problem-solving and judgment skills; proven success in issue management and conflict resolution, • Proficiency with Salesforce or similar CRM, and comfort leveraging data/metrics to inform decisions Preferred Qualifications • Experience in a SaaS environment, ideally with higher education or related industries, • 3+ years of experience working cross-functionally with Services, Support, and Product teams, • Bachelor’s degree or equivalent practical experience, • Familiarity with NRR, NPS, and customer health metrics, • Experience balancing customer advocacy with company goals Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $86,000 - $96,000 USD StarRez is an equal opportunity employer.

Benefits: • Bonus based on performance, • Paid time off, • Training & development Pay: $70,000-$90,000 per year with Incentives Location: Jersey City Homewatch CareGivers is seeking a Business Developer - Sales to join our value-driven team in Jersey City. We provide personalized in-home care to support our clients’ unique needs, and we're looking for someone who shares our dedication to making a difference. What We Offer: • Paid Time Off, • Competitive Pay and Commissions, • Competitive Incentives and Yearly Bonus, • Positive Workplace and Supportive Team, • Access to Online Learning University for Ongoing Training, • Meaningful Work and the Ability to Make an Impact What You’ll Do: * Sales Management: Oversee daily sales efforts and develop strategic field sales plans to meet or exceed growth targets. Identify, evaluate, and prioritize potential referral sources within the agency’s territory and surrounding area. Establish and maintain professional relationships with all referral sources, including but not limited to hospitals, independent living facilities, assisted living facilities, sub-acute rehabilitation facilities, skilled nursing facilities, skilled home health care agencies, hospice providers, and physicians/nurse practitioners. Promote brand awareness through referral source contacts, trade shows, conferences, and community education efforts * Relationship Building: Identify and prioritize potential accounts, establish professional relationships with referral sources (hospitals, living facilities, physicians, etc.), and maintain brand awareness through community education and events * In-Depth Knowledge: Demonstrate comprehensive knowledge of our agency’s vision, mission, values, services, and unique offerings. * Professional Representation: Always represent Homewatch CareGivers professionally and responsively * Collaboration: Work effectively with management and staff, maintain high standards of customer service, and prepare weekly marketing/sales activity reports * Growth Meetings: Attend weekly growth meetings to review metrics and adjust strategies as needed What You Bring: • Bachelor’s degree in Healthcare Management, Marketing, Business Development, or equivalent., • 2+ years of Sales experience in Healthcare or Home Care Industry, • Knowledge of the local market of Jersey City, • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, or similar software tools), • Effective verbal, written, and public speaking communication skills, • Ability to problem-solve and work independently, • Excellent time-management, • Willingness to travel locally to meet with professional referral sources, • Valid Driver’s License and insured car for job-related travel Join Our Team: At Homewatch CareGivers, we believe in a holistic and person-directed approach to care, valuing the whole person and involving them in their own care. We understand that a happy, valued, and well-equipped team is essential to enriching the lives of our clients. If you're ready to step into a meaningful career, apply today! Flexible work from home options available. Compensation: $70,000.00 - $90,000.00 per year Homewatch CareGivers offers the comprehensive home care services and we believe that exceptional training means a more rewarding experience for you and better care for clients. Homewatch CareGivers is a premier provider of in-home care services for people of all ages, including seniors, children, veterans, the chronically ill, and those recovering from medical procedures. Our care philosophy is based on finding interesting, innovative ways to empower clients and help them feel engaged and respected. We start by making sure our caregivers and office staff are confident and empowered, too. Our Homewatch CareGivers University is a professionally-developed training platform designed to give you the tools and resources you need to make the very most of your time with clients and gain the most satisfaction from your job. It includes online accredited courses to help you meet the training requirements you may need to stay current with caregiver certification and licensure . The more prepared you are, the more secure you feel in your daily work. This is an incredible opportunity to feel great about your job and the impact it has on others. Join our growing team and help bring our unique care philosophy to life! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Homewatch Caregivers Corporate.

Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. The Role We’re looking for a Developer Advocate who can make Nebius the easiest place to run Physical AI and robotics workloads from simulation and synthetic data to training, deployment, and real-time inference. This is an education-first role: you’ll teach, show what’s possible, and help builders succeed—then feed the hard lessons back into product. You are welcome to work remotely from the United States. Your responsibilities will include: • Builder education: Create tutorials, guides, example repos, reference projects, and workshops for robotics + Physical AI teams., • Show what’s possible: Build demo workloads (simulation → training → inference) and share them via talks, livestreams, blog posts, and docs., • Hands-on customer help: Partner with lighthouse teams to unblock architectures, performance, and deployments—then turn solutions into reusable patterns., • Developer feedback loops: Capture recurring friction (tooling, setup, performance, deployment) and translate it into clear product requirements., • Ecosystem work: Collaborate with key frameworks and platforms (robotics stacks, simulation tools, model runtimes) to create integrations and examples., • Internal enablement: Equip solutions teams with technical narratives, architecture diagrams, and training so they can support Physical AI workloads confidently. What success looks like Builders can go to working robotics/Physical AI workflow on Nebius quickly. Your demos and content become the default starting point for Physical AI teams evaluating GPU cloud. We expect you to have: • Strong technical depth in GPU compute / inference / distributed systems (you can debug and explain tradeoffs)., • Familiarity with robotics or Physical AI workflows: simulation, synthetic data, training pipelines, sensor data, deployment constraints, latency/perf needs., • You enjoy teaching: writing clearly, building practical demos, speaking to technical audiences., • Comfort operating in ambiguity and moving fast with small teams. Nice to have • Experience with simulation and robotics ecosystems (e.g., Isaac Sim, Mujoco, ROS/ROS2) and/or model serving stacks (vLLM/Triton, etc.)., • Performance profiling instincts (latency, throughput, GPU utilization, storage/network bottlenecks). Practical experience • 3-5+ years of experience in software development, cloud engineering, DevOps or a similar technical role, • Demonstrated experience with cloud technologies and infrastructure, • Previous work with infrastructure-as-code, containerization and cloud environments, • Experience explaining complex technical concepts to different audiences through writing, speaking, or training, • Prior involvement in developer communities, open-source projects or technical forums (desirable) Communication and interpersonal skills • Excellent verbal and written communication abilities, with a talent for making complex technical concepts accessible, • Comfortable with public speaking and delivering technical presentations to diverse audiences, • Ability to build relationships with technical communities and individual developers, • Strong collaboration skills for working across product, engineering and marketing teams, • Self-direction and initiative in a rapidly evolving technical environment Educational background • Bachelor’s degree in Computer Science, Engineering, or related technical field or equivalent practical experience, • Continuous self-education in cloud technologies, distributed systems and infrastructure optimization Key employee benefits in the US: • Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families., • 401(k) plan: Up to 4% company match with immediate vesting., • Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers., • Remote work reimbursement: Up to $85/month for mobile and internet., • Disability & life insurance: Company-paid short-term, long-term and life insurance coverage. Compensation We offer competitive salaries, ranging from 215k - 275k OTE (On Target Earnings) + equity based on your experience. Join Nebius Today! What we offer • Competitive salary and comprehensive benefits package., • Opportunities for professional growth within Nebius., • Flexible working arrangements., • A dynamic and collaborative work environment that values initiative and innovation. We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. The Role Nebius is seeking a Developer Relations Advocate - Cloud to drive adoption of our high-performance cloud infrastructure. As a DevRel Advocate, you’ll be the bridge between our cutting-edge cloud technology and the developers who build on it, helping them unlock the full potential of virtual machines, GPU clusters, orchestration tools and optimized ML infrastructure. You’ll join our Developer Relations team with a mission to help developers succeed with Nebius’ cloud offerings. In this role, you’ll focus on communicating the technical capabilities and differentiators of our cloud infrastructure rather than our AI Studio, emphasizing our reliability, performance and ease of use. You are welcome to work remotely from the United States. Your responsibilities will include: Technical advocacy and education • Create technical content demonstrating how to effectively use VMs, GPU clusters, Kubernetes, SLURM and Soperator for diverse computing workloads, • Develop sample code, tutorials and reference architectures showcasing best practices for cloud computing and ML infrastructure, • Build and present technical demonstrations of Nebius’ cloud platform at conferences, workshops and online events, • Produce clear, engaging explanations of complex infrastructure concepts for various technical audiences Community engagement and relationship building • Represent Nebius at industry events, conferences, hackathons and online forums focused on cloud infrastructure and ML computing, • Build relationships with key stakeholders in the broader developer and cloud computing community, • Engage with developers on technical forums, social media and community platforms to provide guidance on infrastructure topics, • Organize and lead workshops, webinars and training sessions on effective use of cloud resources for various workloads Product feedback and developer advocacy • Gather insights and feedback from the developer community to inform our product roadmap, • Collaborate with engineering teams to improve developer experience with our cloud offerings, • Identify common challenges developers face when working with cloud infrastructure and help create solutions, • Advocate for developer needs internally while representing Nebius's interests externally Content creation and thought leadership • Author technical blog posts about infrastructure optimization, deployment techniques and orchestration best practices, • Create video tutorials and live coding sessions demonstrating effective use of Nebius cloud infrastructure, • Contribute to technical documentation, best practices guides and knowledge base articles, • Develop and share thought leadership content on cloud computing trends and technologies We expect you to have: Technical knowledge and skills • Strong understanding of cloud infrastructure and distributed computing principles, • Experience with virtual machines, containerization, and managing compute resources, • Knowledge of GPU clusters and techniques for optimizing ML workloads, • Working knowledge of container orchestration systems like Kubernetes and job schedulers like SLURM, • Familiarity with infrastructure components including networking, storage optimization and resource management, • Experience optimizing performance of diverse workloads in cloud environments, • Strong programming skills, particularly in Python and familiarity with PyTorch ecosystem, • Understanding of cloud infrastructure concepts and deployment patterns Practical experience • 3+ years of experience in software development, cloud engineering, DevOps or a similar technical role, • Demonstrated experience with cloud technologies and infrastructure, • Previous work with infrastructure-as-code, containerization and cloud environments, • Experience explaining complex technical concepts to different audiences through writing, speaking, or training, • Prior involvement in developer communities, open-source projects or technical forums (desirable) Communication and interpersonal skills • Excellent verbal and written communication abilities, with a talent for making complex technical concepts accessible, • Comfortable with public speaking and delivering technical presentations to diverse audiences, • Ability to build relationships with technical communities and individual developers, • Strong collaboration skills for working across product, engineering and marketing teams, • Self-direction and initiative in a rapidly evolving technical environment Educational background • Bachelor’s degree in Computer Science, Engineering, or related technical field or equivalent practical experience, • Continuous self-education in cloud technologies, distributed systems and infrastructure optimization Key employee benefits in the US: • Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families., • 401(k) plan: Up to 4% company match with immediate vesting., • Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers., • Remote work reimbursement: Up to $85/month for mobile and internet., • Disability & life insurance: Company-paid short-term, long-term and life insurance coverage. Compensation We offer competitive salaries, ranging from 175k - 250k OTE (On Target Earnings) + equity based on your experience. Join Nebius Today! What we offer • Competitive salary and comprehensive benefits package., • Opportunities for professional growth within Nebius., • Hybrid working arrangements., • A dynamic and collaborative work environment that values initiative and innovation. We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

About Otto Aerospace OTTO is developing the world’s first fifth-generation business jet, designed for sustainability through the innovative use of advanced super-laminar aerodynamics and high-precision, net-shaped composites. Flight tests of our technology demonstrator validate a dramatic reduction in fuel burn and allow a sizeable improvement in cabin comfort. Otto Aviation is designing world-class aircraft from first principles physics and delivering ground-breaking aircraft and economic performance. About the Role Otto Aerospace is seeking a Strategic Procurement Specialist to join Otto Aviation’s Supply Chain team. This role will be responsible for sourcing, negotiating, and purchasing materials, components, and services necessary for the SuperNatural Vision project. This role requires extensive knowledge of the aerospace or consumer electronics industry, strong negotiation skills, and the ability to manage complex supplier relationships. The ideal candidate will have a proven track record in procurement within the aerospace or electronics sector and possess exceptional analytical and communication skills. What You'll Do • Develop and implement procurement strategies specific to the SNV business needs, considering factors such as technological advancements, regulatory requirements, and market trends, • Conduct extensive market research to identify aerospace/electronics suppliers, evaluate their capabilities, and assess their compliance with industry standards and regulations, • Collaborate with internal stakeholders, including engineering, production, and quality assurance teams, to align procurement strategies with the organization's projects and objectives, • Identify and qualify aerospace/electronics suppliers based on stringent criteria, including quality, reliability, certification compliance (such as AS9100), capacity, financial health, and reputation, • Negotiate contracts and establish favorable terms and conditions with suppliers, ensuring compliance with industry standards and regulations, • Maintain strong relationships with suppliers, promoting open communication, addressing performance issues, and fostering continuous improvement, • Monitor and evaluate supplier performance through metrics, scorecards, and regular performance reviews, • Identify cost-saving opportunities through effective negotiation, volume discounts, value engineering, and alternative sourcing strategies, • Analyze pricing trends, market fluctuations, and supplier performance to make informed purchasing decisions and mitigate cost risks, • Draft, review, and negotiate contracts with aerospace suppliers, ensuring compliance with industry-specific requirements and regulations (e.g., International Traffic in Arms Regulations - ITAR). Monitor contract performance, resolve disputes, and manage contract renewals and terminations, • Develop and implement risk mitigation strategies, including contingency plans, dual-sourcing strategies, and supplier qualification processes, • Monitor supplier financial stability, technology roadmap, and adherence to industry certifications and regulatory requirements, • Collaborate closely with internal stakeholders, such as SNV, Engineering, Program Management, Manufacturing, Finance, and Quality Assurance personnel, to understand their specific aerospace/SNV procurement needs and requirements, • Monitor key performance indicators (KPIs), such as on-time delivery, quality metrics (defect rates, reject rates), and supplier performance, • Ensure strict compliance with aerospace industry regulations, standards, and certifications, such as AS9100, ITAR, and NADCAP, • Maintain a strong ethical approach to procurement, promoting fairness, transparency, and integrity in all aerospace procurement activities Other Requirements • Ability to travel, approximately 15-25% travel, domestic and internationally What You'll Do Education and Experience • Bachelor's degree in supply chain management, business administration, engineering, or a related field. Master's degree is a plus, • 7+ years proven procurement and supplier management experience in the aerospace industry or consumer electronics, with in-depth knowledge of aerospace materials, components, and systems, • Proven experience in strategic sourcing, contract negotiation, and supplier relationship management, • Strong analytical and problem-solving skills, with the ability to analyze complex data and make data-driven decisions, • Excellent negotiation and communication skills, with the ability to influence and build relationships at all levels, • Proficiency in using procurement software and enterprise resource planning (ERP) systems, and Microsoft office suite, • Ability to work effectively in a fast-paced, deadline-driven environment, managing multiple priorities simultaneously, • Strong leadership skills and the ability to mentor and develop junior team members Interpersonal Skills • Active Listening: Practice to gain insight and truly understand all project stakeholders, • Critical Thinking: Make prompt, informed and value-based decisions for the project, • Organization: Focus on agenda, schedules, frameworks, and methodologies, as well as communicating tasks, updates, progress, and blockers, • Problem Solving: Assess issues from different vantage points and formulate the best solution in addressing specific challenges, • Self-Motivation: Exude highest level of commitment and motivation to see it through from start to finish, • Teamwork and Team Building: Establish a collaborative culture where people with unique personalities and skills happily work together and accountable to shared goal, • Strong Business Communication: Use the right language, tone and storytelling techniques when communicating, describing, or explaining issues over email, chat, reports, presentations and other forms and channels of communication Where You'll Be Otto Aerospace is currently a remote workplace. We will relocate to our permanent headquarters in Jacksonville, FL, beginning in late 2026. This role is expected to relocate at that time. Exceptions will be considered for exceptional candidates. This role will be to travel 20-25% to meet at our temporary facility in Fort Worth, TX (prior to relocation) or other locations in support of program activities. Benefits Otto Aerospace provides a robust benefits package that includes competitive salaries, subsidized medical, dental, and vision coverage, 401(k) opportunities, paid short-term disability, voluntary long-term disability and additional term life, with 15 paid days off, 13-14 paid holidays, and paid sick leave. Depending on seniority and role, some roles qualify for potential bonuses and stock options. Otto Aerospace is an Equal Opportunity Employer We are committed to diversity, equity, and inclusion in every aspect of our hiring process. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We believe that a diverse team brings fresh perspectives, innovative ideas, and greater success. The more inclusive we are, the stronger we become. Applicants must be legally authorized to work in the U.S. #LI-Remote

At Rimkus, our Built Environment Solutions team operates on a global scale with the advantage of local expertise. Our licensed engineers, architects, and technical specialists bring deep knowledge of regional requirements and industry best practices, enabling us to deliver customized, high-quality solutions that maximize the success of our clients’ investments. With a comprehensive portfolio that spans nearly every engineering and architectural discipline, we help organizations plan, build, and manage assets with confidence. What sets us apart is our forward-thinking approach. We integrate carbon footprint reduction, resiliency, maintainability, and long-term sustainability into everything we do helping clients not just meet today’s needs but prepare for tomorrow’s challenges. From design and pre-construction through construction, closeout, and ongoing operations, we provide tailored support at every stage. By identifying potential issues before they arise, we mitigate risks, extend asset life, and reduce costly unplanned repairs. Whether an asset is newly constructed, leased, or purchased, our innovative solutions empower clients to operate more efficiently and sustainably. Joining Rimkus means being part of a team that’s shaping the future of the built environment—one smart, resilient solution at a time. OVERVIEW: The Consultant will utilize their technical education, experience, and training to support Built Environment Solutions (BES) projects for our property owner, developer, and contractor clients. DUTIES and RESPONSIBILITIES: • Work with licensed professionals in the design, assessment, and/or construction of commercial, residential, and industrial buildings., • Perform field assessments including working from ladders, lifts, scaffolds, confined spaces, rooftops, and mechanical, electrical, and fire protection equipment rooms., • Provides technical expertise within the field of architecture, engineering, construction, or other related field for projects involving assessments, upgrades, maintenance, and restoration of the built environment, as well as components of design related to new and existing building construction., • Perform calculations consistent with technical practice area as needed and under the supervision of the design professional., • Research building codes and standards (historical and current)., • Review/research product submittals, samples, mock-ups, testing reports, data sheets, and warranties., • Building Inspection and Construction experience is required., • Structural, Roof, Building Envelope and Façade repairs, execution and oversight are preferred., • Excellent report writing skills are required., • Must be able to interact and communicate with clients at all levels (e.g. internal and external) and work independently with good judgment and critical thinking skills., • Proficiency with general construction principles and processes., • B.S. in architecture, engineering, building science, or other construction-related degree or higher is preferred., • 0-6 years of experience as a professional in the design, assessment, and/or construction of building systems. Experience includes providing construction oversight, quality control/assurance, assembly testing, construction administrative services, and/or project management of building construction., • Engineer-in-training (EIT) or Professional Engineer (PE) with an emphasis on structural designations are a plus., • IIBEC Certifications are a plus., • Estimating and project take-off experience are a plus. Physical Demands, Overtime, and Travel Requirements • Physical Demands: Work is performed both in an office setting and at outside locations (i.e. Client’s office, industrial, construction, and/or residential sites). The employee is frequently required to stand, walk on sloped roofs, sit, climb ladders, work from stationary and moveable scaffolding (aka swing stages), bend, climb inside attics and crawl under homes and tunnels, balance, stoop, kneel, crouch, talk, hear, and drive a motor vehicle to job sites. Employees may lift and/or move up to 50 pounds. Employees must be sharp, focused, and alert when conducting site inspections, speaking and interacting with clients, and preparing written reports of findings. Clear vision and depth perception are also necessary., • Overtime: This position is classified as salaried with an exempt FLSA status. Regular working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with one hour for lunch. There will be periods where overtime will be required, which the employee will need to comply with in order to meet the demands of the position. NOW IS THE TIME to join this growing and stable company! We offer our full-time employees a competitive salary, bonus opportunities, and a complete benefits package that includes medical, dental, vision, life, disability, employer-matching 401(k), and opportunities for advancement! (___ At Rimkus, we value a diverse and inclusive workplace where all employees feel valued and respected. We are committed to creating a work environment that supports and celebrates the unique perspectives and experiences of all employees. If you share our commitment to diversity and inclusivity and are excited about joining a welcoming and supportive team, we encourage you to apply for our open positions. Rimkus is an Equal Employment Opportunity (EEO) Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status. THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT OR A GUARANTEE OF CONTINUED EMPLOYMENT. Rimkus works with a limited number of approved recruiting partners. All agency submissions must be made through our designated submission process. Unsolicited resumes will not be recognized. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home

Saalex Solutions is seeking an RPA/Automation UiPath Developer in Ridgecrest, CA. Saalex Solutions, a division of Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Founded in 1999 by Travis Mack, Saalex Solutions is a Service-Disabled Veteran-Owned and Operated business with prime and subcontract expertise serving the Navy, Army, Air Force, NASA, corporate clients, and local governments. We employ a workforce of over 900 at military and NASA installations nationwide and have offices in Washington DC, Lexington Park, MD, Camarillo CA, Rockledge FL, Newport RI, Ridgecrest CA, Corona CA and Keyport WA. Saalex offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Salary: $108K-$140K (depending on experience) Work Location: Fully Remote. Essential Functions: • Design, development, maintain, and deploy automated business processes and software robots using UI Path., • Collaborate with Business Intelligence Developer on complex SQL queries and manage data structures to support automation and reporting requirements., • Collaborate with business/financial analysts and stakeholders to gather requirements and develop solutions., • Troubleshoot and debug RPA bots to ensure optimal performance., • Maintain clear and comprehensive documentation for all development projects., • 3-5 years of professional experience in software development or a related field., • Expertise in Ui Path development, including bot design, exception handling and deployment., • Proficiency with SQL, with complex query writing, data manipulation and database design., • Excellent problem-solving skills and the ability to work independently., • Strong communication and collaboration skills to work effectively with cross functional teams. Desired: • UiPath Automation Developer Certification, • Experience with Qlik for data visualization and business intelligence and Jupiter/Advana community for data exploration and development., • Knowledge of and experience with Databricks. Security Clearance: Active Secret clearance required. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Education: HS Diploma or GED required. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources, • Stock Option Plan

River Oaks Baptist School (ROBS) is Houston’s age two through eighth grade Christian school that envelops students in an intentional, two-fold program of strong academics coupled with practice-based character education. The School’s masterful teachers guide students through stimulating learning experiences that prepare them to be resourceful and agile thinkers, ready to handle the challenges and nuances of a contemporary world. ROBS surrounds children with the faith-based principles that deepen tenacious learning and wholeness of character. In this exceptional environment that blends love and nurture with ambitious academic standards, students discover the self-assurance, persistence, and courage to chart their own course toward a fulfilling future. Qualifications: * • A bachelor's degree in social sciences, business administration, environment or a related field is required., • Minimum of 3 years of experience working in CSR or a similar field., • Excellent project and event management skills., • Strong understanding of sustainability and corporate responsibility issues., • Superior communication skills, both verbal and written, with the ability to create positive relationships with a wide range of stakeholders., • Strategic thinker with strong leadership skills and the ability to motivate others., • Opportunity to make a real difference in the local community and the school., • Competitive benefits package, including health, dental, and vision insurance., • Generous vacation and personal time off, with the ability to flex your schedule for various community engagement and school initiatives., • Professional development opportunities to grow your career in CSR and sustainability., • Engaging work environment with a supportive and committed team.

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. Opportunity Deepgram is seeking a talented, support-focused Solutions Architect (Applied Engineer) to join our Applied Engineering (AppEng) team. In this role, you will directly engage with customers to solve complex technical challenges while simultaneously building scalable solutions that enhance our support infrastructure. You'll own complete customer engagements in a post-sales capacity, and occasionally assist with pre-sales and implementation projects as needed. Your strong engineering background will enable you to resolve sophisticated technical issues, create repeatable solutions, and develop automation that allows the broader AppEng team to focus on high-impact pre-sales activities. This position offers an excellent path to grow into broader implementation and pre-sales roles while making an immediate impact on our customer support experience. As a key member of the Applied Engineering team, you'll influence our customer support strategy, and play a crucial role in ensuring our customers receive exceptional technical assistance throughout their journey with Deepgram. Location This role is based in San Francisco, where many of our customers and partners are located. Being close to them helps us move quickly and stay connected to their needs. While the role is anchored in our San Francisco office, Deepgram continues to be remote-first and we don't expect you to be in the office every day. We believe a mix of in-person and remote work allows us to share context and build productively. This role also includes up to 50% travel to meet with customers, support sales engagements, and participate in key onsite interactions About Applied Engineering at Deepgram The Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey, from initial discovery and proof-of-concept, through implementation and onboarding, to ongoing technical support. We work closely with our Customer Success and Developer Experience (DX) teams to ensure a positive, growth-focused experience for our customers. This unified approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers. As a support-focused Applied Engineer, you'll be primarily concerned with elevating our technical support capabilities while having opportunities to contribute to the broader Applied Engineering mission in pre-sales, implementation, and more. What You'll Do * Own complete post-sales customer engagements, providing direct technical guidance and solutions * Lead the technical resolution of complex customer support issues, serving as an escalation point for challenging technical problems * Design and implement systematic improvements to our support process and infrastructure * Create automated solutions and self-service tools that address common customer challenges * Analyze support ticket patterns to identify product improvement opportunities and preventative measures * Develop technical documentation, guides, and best practices that enable customers to self-solve issues * Collaborate with product and engineering teams to advocate for customer needs and influence roadmap priorities * Partner with the broader Applied Engineering team to share knowledge and balance support workload * Occasionally assist with implementation projects and pre-sales activities as needed Time Allocation * 50% - Direct customer engagement and technical problem solving * 30% - Building automation and scalable support solutions * 10% - Developing documentation and self-service resources * 10% - Contributing to broader Applied Engineering initiatives and pre-sales activities You'll Love This Role If You * Enjoy direct customer interaction and solving complex technical challenges * Are passionate about creating scalable solutions that enhance customer experiences * Find satisfaction in improving systems and processes to increase efficiency * Have a talent for identifying patterns and translating them into actionable improvements * Are energized by opportunities to apply engineering principles to customer-facing challenges * See technical support as a strategic function that drives customer satisfaction and retention It's Important To Us That You Have * 3+ years of experience in technical support, solutions engineering, or similar customer-facing technical roles * Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, Rust, C/C++, or similar languages * Experience developing automation solutions and improving technical processes * Proven ability to troubleshoot complex technical issues in production environments * Excellent written and verbal communication skills with the ability to explain technical concepts clearly It Would Be Great if You Had * Experience with speech recognition, NLP, or related AI technologies * Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s) * Experience with API-first products and developer tools * Background in support automation techniques and tools * Medical, dental, vision benefits * Annual wellness stipend * Mental health support * Life, STD, LTD Income Insurance Plans * Unlimited PTO * Generous paid parental leave * Flexible schedule * 12 Paid US company holidays * Quarterly personal productivity stipend * One-time stipend for home office upgrades * 401(k) plan with company match * Tax Savings Programs * Learning / Education stipend * Participation in talks and conferences * Employee Resource Groups * AI enablement workshops / sessions *For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.

The range for this role is $101,000 - $146,000 Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Senior Salesforce Developer will design, develop, and maintain software applications and back-office systems. The position will be writing the code that powers our ministry. Essential Job Duties & Responsibilities • Design and develop Lightning Web Component Open Source (LWC OSS) applications that securely communicate to, and pull from, the Salesforce platform within LWC OSS, • Using Agile development methods, design and develop custom applications on the Salesforce platform utilizing Apex, Visualforce, and Lightning Web Components on the Salesforce / force.com platform for Christian Care Ministry’s websites/portals, internal business processes, back-office systems, and mobile applications, • Build software that allows our employees to delight our members, • Explore and recommend new technology platforms and capabilities, • Participate in agile development teams, constantly improving quality, • Cross-train with senior development staff in the maintenance of applications, databases, and stored procedures, • Provide mentorship of other developers; taking ownership of key development initiatives as assigned, • Manages integration initiatives and implementation of third-party plug-ins, • Participate in code reviews, • Develop robust Apex and Javascript Jest test cases that thoroughly validate both positive and negative scenarios, ensuring high code coverage and reliable application behavior, • Collaborate with UI/UX Designers to help contribute to the design and implementation of scalable, high-performance Salesforce solutions, ensuring alignment with enterprise architecture and business goals, • Mentor and coach junior and mid-level developers, fostering a culture of continuous learning, code quality, and best practices, • Take ownership of end-to-end solution delivery, including requirements gathering, technical design, development, testing, deployment, and post-release support, • Contribute to and maintain comprehensive technical documentation, including solution designs, data models, integration specifications, and development standards to support knowledge sharing and long-term maintainability, • Contribute to the exercise and expression of Christian Care Ministry’s beliefs, • All other duties as assigned Essential Skills & Abilities • Extensive Salesforce programmatic and declarative experience, • Knowledge of Cloud SDLC, • Proven track record of integrating Salesforce with internal and external systems, • Experience utilizing internationalization frameworks, such as i18next, within LWC OSS, • Capable of integrating React components within LWC OSS, • Familiar with deploying LWC OSS apps to Heroku with Express API Server, • Knowledge of Jira, Bitbucket, GitLab, Git, Salesforce DX, • Experience with Salesforce Health Cloud, Data Cloud, and Marketing Cloud not required, but preferred, • Strong oral and written communication skills, • Ability to listen attentively and actively and encourage ideas and opinions, • Objectively gathers information, and combines analysis, wisdom, experience, and judgment to make decisions, • Can make decisions based on incomplete information, • Ability to work independently as well as within a team environment, • Ability to rapidly learn and apply new technologies and to understand the impacts of situational group dynamics Core Competencies/Demonstrable Behaviors • Collaborates – builds partnerships and works collaboratively with others to meet objectives., • Ensures Accountability - Holds self and others accountable to meet commitments, • Business Insight - Applies knowledge of business and the marketplace to advance the organization's goals Drives Results – consistently achieves results, even under tough circumstances and tight deadlines, • Customer Focus - Builds strong customer relationships and delivers customer-centric solutions, • Humble – a mindset that honors others, shares credit, accepts critique and reflects an honest view of oneself, • Hungry – a diligent, self-motivated pursuit of excellence; eager to grow, serve, solve problems and steward responsibility with tenacity, • Smart – emotional intelligence expressed through wise, thoughtful interaction; engaging others with discernment, restraint and relational awareness Education and/or Experience • Bachelor’s degree in Software Engineering, Computer Science, or related degree with 3-5 years’ in a software development role with Salesforce experience or combination of education and experience required, • Prior experience in a healthcare payer industry preferred, • Salesforce Platform Developer I and II certifications preferred but not required Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

About us Beyonk is on a mission to make it easier to sell experiences online with our excellent booking systems and distribution through our partner network. For tours, activities, attractions and events, we make it simple to operate and grow your business. We have a great team, we're growing fast welcoming thousands of customers a day to do great activities and we're now looking to expand our team with like-minded, energetic and driven people. We work remotely, talk often and enjoy being part of a fast-paced and collaborative working environment. With an ever-expanding team, it’s an exciting time to join, take on new opportunities, and dive into the world of Customer Success. The role: As a Customer Success Manager, you will own strategic relationships with a portfolio of our most valuable U.S. based clients - working as a trusted advisor to align our tools with their business goals and drive significant revenue growth through ticketing, distribution, and marketing strategies. You’ll lead clients through onboarding, optimization, and long-term partnership development - proactively identifying growth opportunities, advising on best practices, and championing adoption of high-impact product features. You’ll act as a bridge between clients and our product/engineering teams, sharing insights and helping shape the roadmap. Your feedback will help ensure we continually innovate to solve real business challenges. This is a high-impact, commercially focused role requiring autonomy, consultative problem-solving, and a strong understanding of business levers. Key Responsibilities: • Manage a strategic portfolio of U.S.-based clients, acting as their main point of contact and long-term partner in success, • Identify growth opportunities within each account and build plans to drive increased bookings, revenue, and retention, • Lead quarterly business reviews, mapping product capabilities to client goals and demonstrating ROI, • Collaborate with Product, Marketing, and Support teams to improve product adoption and customer experience, • Maintain outstanding client health, with KPIs including NRR (Net Revenue Retention), churn rate, upsell %, and feature usage, • Proactively surface insights, trends, and feature requests from clients to inform product development, • Contribute to client education materials — including help center content, blog posts, and training scripts for our AI assistant What We're Looking For: • Location: Based in Austin, TX. This is a remote-first role with periodic in-person offsites. Must be comfortable working with a predominantly UK-based team (flexible hours and time-zone overlap expected), • Experience: 2–5+ years in Customer Success, Account Management, or Client Strategy - ideally in a SaaS, marketplace, or digital platform environment, even better if you've experience working within the ticketing industry and/or with US enterprise Farm Attractions, • Track record of revenue impact: You’ve driven measurable business outcomes through relationship management, technology adoption, and commercial growth, • Strategic and proactive: You don’t just respond to client needs - you anticipate them, craft success plans, and build long-term value, • Strong communicator: Whether through Zoom, email, or docs, you present ideas clearly and credibly to clients and internal stakeholders alike, • Autonomous operator: You thrive in remote teams, take initiative, and move fast, but know when to ask for help or escalate Why Beyonk? • Be part of a rapidly growing company and advance your career., • Get involved in a wide variety of roles whilst interacting with all areas of the business., • A huge opportunity to learn from an experienced, talented, fun team., • Beyonk is an equal opportunity employer. You are welcome at Beyonk for who you are, no matter where you come from, what you look like, or where you want to go. Our platform is for everyone. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will build the most optimal product.

We are currently seeking a talented and experienced Software Engineer to join our team. As a Software Engineer, you will be responsible for designing, developing, and implementing complex software capabilities for computer-based systems. Will work closely with other talented engineers to create software solutions that meet the needs of our clients. In this role, you will have the opportunity to work with modern tools and technologies, and you will be encouraged to stay up-to-date with the latest developments in the field. You will be part of a dynamic and collaborative team that is committed to delivering high-quality software solutions to our clients. The work environment here is a hybrid one, with a mix of remote and in-person work, but being flexible is key. If you are a self-motivated, creative, and detail-oriented software engineer who is passionate about developing innovative software solutions, we would love to hear from you. Essential Job Responsibilities • Must have a strong working knowledge and experience developing Java based software capabilities., • Should have an inquisitive nature, responsiveness, and excellent testing skills., • Must also possess strong troubleshooting skills and the ability to work under pressure with multiple deadlines., • Will work in a fast-paced, small business environment with our talented team., • Security Clearance - A current U.S. Government Secret Security Clearance is required ; U.S. Citizenship required. A current Secret or TS/SCI is a huge plus., • At least 5 years of experience in Software Engineering, Modern Java Frameworks and Libraries (e.g. Spring, Guava) and a Bachelors in related field; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience., • Experience in designing enterprise APIs, • Experience in RESTful web services, • Experience in Microservices architecture, • Experience in Object Oriented Programming (OOP) paradigms, • Experience with the agile software lifecycle, • Has a proven ability to learn quickly and works well both independently as well as in a team setting, • Experience with the Linux operating system, • Experience with configuration management tools (e.g. Git, Nexus, Maven), • Must have a DoD 8140 / 8570 compliance certification (i.e. Security+), • A current Secret or TS/SCI is preferred., • Experience with NiFi, Kafka, AWS Infrastructure, and K8's., • Experience in cloud based technologies (AWS, Azure)., • Experience in distributed databases, NoSQL databases, full text-search engines (e.g. Elasticsearch, MongoDB, Solr), • Scripting experience is a huge plus., • Prior experience or familiarity with our Big Data Platform is a plus., • Understanding of AGILE software development methodologies and use of standard software development tool suites. (e.g., JIRA, Confluence, Github Enterprise, etc.) Compensation At IAMUS Consulting, we're building a team of like-minded individuals who aren't afraid to work hard and support one another to achieve greater results. Fostering an environment where high-caliber employees can shine means that we offer benefits and support for our team both in the office and beyond. Our benefits include health insurance, life insurance, disability insurance, financial and retirement plans, paid leave, professional development, tuition assistance, and dependent care. Salary at IAMUS Consulting varies based on location, education, skills, experience, as well as contract-specific affordability. The estimated salary range for this position is between $134,000 and $238,000. This estimate is one part of IAMUS Consulting's overall compensation package.

Spalding, a Saalex Company is seeking a DevOps Engineer in Patuxent River, MD. Spalding, a Saalex Company is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services. Spalding, a Saalex Company offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Salary: $85K-$130K (depending on experience) Work Location: This is a remote position. **On-Site Requirements: On-boarding will require 1-2 visits to Patuxent River, MD for candidates that are local to the area. Candidates out of state will be onboarded virtually. Training will be virtual and telework maximized/permitted to the greatest extent possible, however for local candidates, training/tasking may require on-site work a few hours per week. Future on-site/telework requirements/schedules may change as additional client direction is received. Essential Functions: • Develops DevOps functionality for CI/CD pipeline solutions., • Improves and maintains GitLab pipeline configurations., • Collaborates and assists software engineers with the design, configuration, implementation, and maintenance of CI/CD pipelines., • Assist with GitLab upgrades as received from the vendor (i.e. bi-weekly, monthly, etc.; requires evening support), • Onboards new applications/customers to the CI/CD environment., • Provides recommendations for technology advancement to streamline CI/CD tools and processes., • Provides technical assistance and troubleshooting to applications and systems deployed within a DevOps CI/CD pipeline., • Identifies, troubleshoots, and resolves pipeline issues., • CI/CD implementation experience required., • Design/development of DevOps pipelines experience required., • BS/BA degree and 3 years related experience OR AA/AS degree and 7 years related experience OR HS and 9 years related experience. Desired: • Ability to work independently in a fast-paced technical environment., • Nexus experience desired., • Experience with specific CI/CD related tools such as GitLab Ultimate, Nexus, DORA metrics, and Prisma Cloud (formerly Twistlock) preferred. Security Clearance: • Must be eligible to obtain a secret clearance; active or interim secret is preferred. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Education/Experience: • BS/BA degree and 3 years related experience OR AA/AS degree and 7 years related experience OR HS and 9 years related experience., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources, • Stock Option Plan

About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description: Blue Water Thinking is seeking a Nuvolo Senior Trainer to provide leadership, strategic direction, and expertise to Department of Veterans Affairs (VA) Healthcare Technology Management Service Line. The Senior Trainer plans, develops, updates, and delivers comprehensive training programs in support of the VA Nuvolo Clinical EAM and OT Security platform. This individual ensures that VA HTM staff and end users across the enterprise are proficient in using Nuvolo following system upgrades, new feature releases, and configuration changes, delivering both instructor-led and web-based training formats. Responsibilities: • Plan, create, and execute training and educational courses for VA HTM staff covering Nuvolo Clinical EAM and OT Security application workflows and functionality., • Update standardized training content (guides, knowledge articles, job aids) as enhancements, updates, upgrades, or other changes render previous materials obsolete., • Support creation of new training materials when major new features are implemented (e.g., mobile platform, new EAM modules)., • Deliver training via instructor-led formats (classroom, conference, seminar) and web-based formats (Internet/Intranet, software packages, computer applications)., • Conduct needs evaluations and identify communication and skill requirements for VA HTM user populations., • Translate training needs into workshop curricula and remedial training modules., • Develop and revise workbooks, lesson plans, and class instructional materials for standard and customized workshops., • Maintain and manage training databases, LMS records, and the VA Nuvolo Knowledge Base., • Coordinate system testing and assist users with UAT for new application features and releases., • Attend and participate in project meetings; provide training status updates in biweekly release reports., • Provide General Application Support and Training Services as needed. Minimum Qualifications: • BA/BS degree in Education, Instructional Design, Information Technology, Healthcare Administration, or a related field., • Minimum 8 years of experience providing training in a technical or healthcare environment., • Demonstrated ability to develop and deliver both in-person and web-based adult learning programs., • Experience with Learning Management Systems (LMS) and e-learning authoring tools. Preferred Qualifications: • Professional clinical experience and understanding of healthcare delivery., • ServiceNow Certified Application Developer., • Experience with VHA or other federal healthcare agencies., • Experience delivering Nuvolo Clinical EAM and/or OT Security module training., • Understanding of VISN, VAMC, and HTM/Biomedical Engineering operations., • Certification in instructional design or adult learning (e.g., ATD CPTD, CompTIA CTT+). Eligibility: • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future., • Must be able to obtain and maintain the required federal public trust clearance for this role. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $85,000 - $135,000 Benefits: Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: • Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...), • Candidates must fill out the below form to the best of their knowledge

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us. In your role as a Customer Support Specialist, you are committed to delivering exceptional customer experiences and ensuring our clients maximize the value of our software. As we continue to grow, you are dedicated to being the first point of contact, and the friendly voice answering questions about our products and services, and providing world-class customer support, troubleshooting, and technical support. This is a remote role, based in Pacific Time. • Develop a comprehensive understanding of our legal tech solutions, staying up to date with new features and updates, and sharing this knowledge with clients to optimize their experience., • Gain knowledge about our clients, who are primarily law firms and legal professionals, and obtain a deep understanding of their unique needs., • Understand and learn how to use our client success tools, including Salesforce, Dialpad, and our own services to track and update client orders., • Handle and resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction and retention., • Provide top-notch technical support to clients, including troubleshooting software issues, answering inquiries, and guiding them through the effective use of our products., • Track cases through to resolution. Escalate cases to other departments or technical leads as required., • Maintain accurate and detailed records of client interactions and support requests., • Act as the voice of the customer by collecting feedback, suggestions, and pain points to help improve our products and services continually., • Participate in regular performance and development meetings with your direct manager. Track and be responsive to your KPI’s, which will include average handling time, contacts per day, and customer satisfaction scores., • Assist with any, and all task to ensure customer satisfaction., • Contribute to the success of the team and the company., • You’re passionate about technology and for helping others to understand and use it., • Excellent communication skills, • Strong interpersonal communication skills, • Computer savvy—we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You should be comfortable using, • Microsoft Office products, like Word and PowerPoint, • 2+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in providing customer service & technical support for a software company is preferred), • Prior experience using a CRM, such as Salesforce or Zendesk, is preferred The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications. $20.00 - $27.00 per hour What Sets InfoTrack apart At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need. Our benefits guide, located ___, illustrates what we offer full-time employees and a sneak preview is below • 401(k) Match, • Medical, Dental, & Vision Insurance, • Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance, • 20 Days of Paid Time Off (PTO), • 11 Paid Holidays, • “Be Me Time” off for mental health, re-charging, volunteering We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold. InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: We're looking for a full-stack engineer to contribute to the development of modern web experiences and services used globally by partners, educators and learners. You'll work across the stack from elegant, accessible React UIs to sophisticated Rails APIs and distributed processing systems. This person should be able to travel on occasion to meet with other team members in person. What you will do: * Contribute to the design and build of production features in Rails, TypeScript, and React * Implement serverless/edge APIs and jobs on AWS (e.g., Lambda, API Gateway, S3/CloudFront, EventBridge/Queues). * Collaborate on data modeling and ship performant Postgres queries (migrations, indexing, connection mgmt, query optimization). * Build for international audiences: i18n/l10n pipelines, time-zone correctness, and data residency considerations. * Instrument services with logs/metrics/traces (OpenTelemetry or similar) and contribute to incident ready observability. * Follow and promote accessibility (WCAG aware UI), testing (unit/integration/e2e), CI/CD, and participate in code reviews. * Collaborate with peers, Product/Design, and contribute to technical discussions. What you will need to know/have: * 3+ years of professional software engineering experience, including experience with TypeScript and Node.js. * Experience using AWS for serverless and edge patterns (cold-start mitigation, concurrency, idempotency). * Experience with SQL (schema design, query tuning, migrations, understanding of transactions and isolation). * Experience with Rails in production: RESTful APIs, ActiveRecord, complex data modeling, and background job processing (Sidekiq or equivalent) * Experience with testing and CI/CD pipelines (GitLab CI, GitHub Actions, Docker) * Familiarity with operating multi-region/global apps (CDN/edge, geo routing, blue/green & canary, DR). * Security mindset (OAuth/SAML, SSO, RBAC, OWASP awareness, PII handling, audit logging), plus familiarity with FERPA/GDPR implications in edtech. * Excellent communication, product sense, and a bias for shipping. It would be a bonus if you also had: * Experience with EdTech standards: LTI 1.3, OneRoster, Canvas LMS integrations, or FERPA/COPPA compliance * Exposure to modern frontend tools * Experience with distributed processing patterns: idempotency, deduplication, rate limiting, and workflow coordination Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: * Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. * Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles * Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. * Comprehensive wellness programs and mental health support * Annual learning and development stipends to support your growth * The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations * Motivosity employee recognition program * A culture rooted in inclusivity, support, and meaningful connection Closing: We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.

Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you. The Resource Innovations Business Processing team’s goal is to increase the efficiency, speed, and quality of application processing while providing an exceptional customer experience. Utilities across the U.S. engage Resource Innovations' Call Centers to deliver caring, knowledgeable and engaging customer support, from single programs to entire utility program portfolios. Leave work every day knowing that you, personally, have made an impact on the world. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. • Provides basic troubleshooting and recommend solutions, • Data Entry - enters data into various database applications, • Receives data and sourcing documents, compiles, sorts, interprets and verifies data to be entered, • Maintains electronic and hard-copy filing system of applications, rebates and other supporting documents., • Communicates effectively as part of team approach with other departments in servicing customers., • Provides customer service activities such as responding to emails and phone calls., • Provides exceptional customer service and call handling in a customer centric environment.• Safeguards confidential customer information, • May provide peer training to co-workers job shadowing support as assigned in area of responsibility, • Willing to support any program within the department as assigned, • Other duties as assigned, • Minimum of a high school diploma or equivalent, • Fluent in both English and Spanish, • Must be able to an 8-hour shift as assigned within the hours of 8 am to 6 pm, • Minimum 6+ months of related work experience in a call center environment, • Proficiency in 10-key data entry from computer keyboard., • Experience with various Microsoft programs, including Word, Excel, Access, • Strong attention to detail, • Strong organizational and prioritization skills and ability to multi-task, • Excellent written and verbal communication skills, • A positive and customer - friendly outlook, • Able to follow directions as they are given Preferred Education, Skills and Experience: • Experience in a data entry processing and customer centric call center environment preferred. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $17/hr - $20.39/hr. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. HHAeXchange is the leading technology platform for home and community‑based care. We are seeking a Sr Mobile Software Engineer to design, develop, and maintain high‑quality mobile applications that help caregivers manage schedules, patient care, and communication. In this role, you will build scalable, user‑friendly mobile experiences, work closely with cross‑functional teams, and contribute to an ecosystem that meaningfully impacts caregivers and patients. Our ideal candidate is passionate about emerging technologies, hands‑on development, mentoring, and solving real‑world problems in healthcare. To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily, with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is a fully remote opportunity for candidates located in the EST or CST time zones within the US only. • Hands‑on Mobile Development: Design, build, and maintain high‑performance mobile applications adhering to healthcare security and accessibility standards., • End‑to‑End Feature Ownership: Own features from concept to release, including design, development, testing, optimization, and regulatory compliance (HIPAA, WCAG)., • Cross‑Functional Collaboration: Partner with Product, Design, Backend, and QA teams to deliver functional, accessible, and visually polished applications., • Code Quality & Performance: Enforce platform best practices through code reviews, performance optimization, and resolution of bottlenecks and memory or concurrency issues., • Testing & Reliability: Implement automated testing (unit, UI, integration) and debug complex issues across devices, OS versions, and form factors., • CI/CD & Automation: Own mobile deployment pipelines, leveraging Fastlane and CI/CD workflows to automate testing and distribution., • AI‑Driven Development: Use tools such as CursorAI and GitHub Copilot to improve development velocity and quality., • Healthcare Compliance & Security: Build and maintain secure solutions for sensitive patient data, supporting audits and, • Technical Leadership: Mentor engineers, champion mobile best practices, and drive continuous improvement., • Planning & Delivery: Estimate effort, manage timelines, and ensure high‑quality releases., • Other duties, as assigned by supervisor or HHAeXchange leadership., • Travel up to 10%, including overnight travel, • Bachelor’s or master’s degree in Computer Science, Engineering, or related field, or equivalent experience., • 5+ years of professional native mobile development experience in Kotlin., • Strong expertise in modern mobile architectural patterns (MVVM, Clean Architecture)., • Proven experience building responsive, high-quality mobile applications across multiple screen sizes, orientations, and device form factors., • Strong experience integrating RESTful APIs, JSON, and complex backend services using cloud platforms such as AWS, Firebase, or Azure., • Strong understanding of concurrency models, background execution, and push notification ecosystems., • Strong knowledge of mobile security best practices, including encryption at rest and in transit, secure key management, certificate pinning, and platform-specific secure storage., • Experience with automated testing and mobile debugging tools across devices and OS versions., • Proven experience in performance optimization, memory management, battery efficiency, and network efficiency on mobile devices., • Advanced Git proficiency with complex branching and merge strategies., • Experience with CI/CD, Fastlane, automated builds, and beta deployments., • Experience using AI-assisted development tools (e.g., GitHub Copilot, Cursor, or similar) to improve development velocity, refactoring, and documentation., • Familiarity with healthcare compliance (HIPAA/GDPR) and awareness of AI/ML use cases., • Strong problem‑solving, debugging, and communication skills., • Experience using JIRA, Confluence, and Agile methodologies., • Demonstrated commitment to clean code, quality, and mentoring others., • Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role, • Deep proficiency in Kotlin (Java as needed)., • Expertise in Jetpack Compose and modern Android UI frameworks., • Strong experience with Room, SQLite, and Android Keystore secure storage., • Expertise in Android accessibility APIs (TalkBack) and inclusive design best practices., • Strong understanding of Coroutines, Flow, WorkManager, and Android services., • Experience with JUnit, Espresso, and UI testing tools., • Expertise in performance profiling and optimization using Android Studio Profiler (CPU, memory, network).

About Coalfire Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world. But that’s not who we are – that’s just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. Position Summary The Principal Architect – AI Systems & Engineering is responsible for designing, building, and maintaining scalable applications and automation workflows that will serve as the foundation for advanced AI security and compliance agents. This role ensures the seamless integration of front-end, back-end, and cloud-native services while enabling efficient and secure deployment pipelines. The developer will collaborate closely with AI engineering, data, and product teams to deliver robust, production-grade systems that can scale to enterprise-level demands. • Design, develop, and maintain scalable full stack applications using Python (and TypeScript where applicable) to support security and compliance agent workflows., • Build and optimize RESTful APIs to enable seamless data exchange across services and systems., • Architect and manage microservice-based solutions on AWS, leveraging Kubernetes for orchestration and scalability., • Implement DevOps best practices including CI/CD pipelines, infrastructure-as-code, and automated deployment strategies., • Develop automation frameworks and tools to reduce manual tasks, improve efficiency, and support AI-driven workflows., • Collaborate with data engineering teams to integrate microservices with analytics platforms and big data pipelines., • Ensure compliance with security standards, governance policies, and cloud best practices., • Monitor, troubleshoot, and optimize system performance, ensuring high availability and reliability of deployed applications., • Provide technical mentorship and contribute to setting best practices for development, DevOps, and cloud engineering., • 10+ years in software development, with demonstrated expertise across front-end, back-end, and DevOps/cloud engineering., • Proficiency in Python (TypeScript a strong plus)., • Proven experience in API development (RESTful/GraphQL)., • Hands-on experience with AWS services (EC2, Lambda, S3, RDS, EKS, etc.)., • Strong background in Kubernetes for container orchestration., • Expertise in DevOps practices, CI/CD pipeline design, and automation tools (e.g., Terraform, Ansible, Jenkins, GitHub Actions)., • Experience working with microservice architectures in production environments., • AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or equivalent cloud/devops certifications., • Strong problem-solving abilities with a focus on designing scalable and secure solutions., • Excellent communication and collaboration skills, with the ability to work cross-functionally in a fast-paced environment., • Highly adaptable and comfortable learning new AI/automation technologies., • Strong organizational skills with the ability to manage multiple priorities under tight deadlines., • Proactive, self-motivated, and able to take ownership of end-to-end development processes., • Mentorship mindset, able to share expertise and uplift junior engineers., • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)., • Legal eligibility to work in the U.S.; willingness to occasionally travel for team workshops or client engagements., • Advanced degree in Computer Science, Engineering, or a related discipline., • Previous experience in security, compliance, or automation engineering roles., • Hands-on experience with big data pipelines, analytics platforms, or data engineering practices., • Familiarity with agentic AI/automation frameworks or GenAI application development., • Additional certifications in Kubernetes (CKA/CKAD), security (CISSP, CISM), or DevOps tooling.

Description PingWind is seeking a Salesforce Developer to support our newly awarded Veterans Benefits Administration (VBA) Solutions Delivery Center of Excellence (COE) contract work. The overall work will provide Human Centered Design, Configuration, Development, Integration support for VBA including project management, requirements elaboration, design, content creation, training, communications for the configuration, development, and integration, testing and deployment, enhancement and sustainment of the SaaS and PaaS solutions in support of VBA (e.g., Salesforce, ServiceNow, Pega, Microsoft Power Platform). Responsibilities The Senior Salesforce Developer will provide the following support: • Develop applications and solutions within the Salesforce platform, • Elaborate and refine business requirements and map to Salesforce capabilities, • Write code (Apex, Visualforce, Lightning Components, front-end web technologies), build integrations with back-office systems (often using middleware tools), and architect data solutions to create Salesforce applications, • Lead, Develop and Test Mulesoft apps for various internal and external integrations with Salesforce, • Lead and participate in development lifecycle from design through testing, release, and O&M, • Lead and review solutions and code written by team members, • Participate in Salesforce Center of Excellence, • Test solutions as part of the release cycle, • Troubleshoot user issues and fix bugs, • Support creation of user-customer-, and team-facing documentation for Salesforce, • Advanced problem-solving skills to resolve software and application issues, • Follow established Salesforce development standards and best practices, • Bachelors Degree in computer science, electronics engineering or other engineering or technical discipline is required, with 8+ years of experience, • 8 years of additional relevant experience may be substituted for education, • Proficient in Salesforce.com, Sales Cloud and/or Service Cloud design and implementation, • Demonstrated experience using Mulesoft, • Strong experience using Salesforce platform programming languages (i.e., Apex, JavaScript), • Experience developing APIs (e.g., REST, SOAP, Bulk, Streaming), • Experience delivering on an iterative, Agile delivery schedule and working on an Agile scrum team, • Web application development including JavaScript, CSS, and HTML5, • Salesforce Certifications and Trailhead Badges, • Technical Lead experience preferred, • 3 years’ experience with web application development including JavaScript, CSS, or HTML5, • Ability to support prototyping in InVision or a similar wireframing tool, • Salesforce Platform App Builder, Platform Dev I, Lightning Component Framework, Developer, or Admin certifications, • Experience with Pega, Microsoft Power Platform, or ServiceNow, • Experience working on Federal Salesforce programs, • Experience working with HCD teams, • Proficient in MYSQL, Apex, and VisualForce PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA Certified with offices in Washington DC and Northern Virginia. Our benefits include: • Paid Federal Holidays, • Robust Health & Dental Insurance Options, • 401k with matching, • Paid vacation and sick leave, • Continuing education assistance, • Short Term / Long Term Disability & Life Insurance PingWind, Inc. does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. Pending guidance from the Safer Federal Workforce, employees may in the future be required to provide evidence of Covid-19 vaccination or request and receive approval for a medical or religious exemption.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Specialist (CSS) with relationship-building and project management skills to join the team. The CSS will develop relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain long-term relationships with key language access stakeholders across all levels of the organization. Drive Adoption & Utilization: Monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options. Design and deploy digital motions to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Support Quarterly Business Reviews, Annual Reviews, and lead ad hoc customer meetings. Support Account Planning & Risk Mitigation: Contribute to account plan development and support the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 3+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Demonstrated experience navigating difficult contract negotiations or service recovery "save" situations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. Travel Requirements: 25 - 50% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

Location: Remote (EST/CST preferred), NYC area encouraged We’re seeking a strategic yet hands-on Product Manager to create a wholly new set of products at Rightway: the tools that help us forecast, monitor, and mitigate PBM contractual guarantee risk. Rightway’s PBM business model includes contractual guarantees that an employer population will only spend X dollars on medications in a given year. When spend exceeds that level, Rightway may be responsible for paying back a portion of our PMPM fees. This role will build the internal products and data foundations that enable our teams to identify risk earlier, pinpoint the key drivers of overages, and equip clinical teams with actionable insights to intervene, improving member outcomes while reducing avoidable financial leakage. In the first 6 months, you’ll focus on building a monitoring and risk identification system that: • identifies employer customers trending toward overages, • surfaces the members driving spend, • highlights clinically appropriate medication alternatives and intervention opportunities You’ll work closely with our Financial Risk team, partner with clinical outreach teams, and lead a cross-functional squad that includes application engineers, data engineers, and analysts, with design support as needed. • Own the product vision and roadmap for Rightway’s Clinical Risk & Engagement product suite, balancing near-term delivery (monitoring + identification) with a longer-term path to proactive and automated engagement., • Define the end-to-end “risk to action” workflow across teams: forecast → detect risk → explain drivers → prioritize opportunities → enable outreach → measure impact., • Build tools that reduce or replace manual analysis by enabling:, • automated monitoring of employer populations against contractual guarantee thresholds, • trend detection using contract rules and claims-based spend, • clear views into “what changed” and “why we’re trending over”, • Create dashboard-style experiences to identify and understand the members driving spend, enabling rapid drill-down from customer → cohort → member., • Partner with clinical teams to develop a high-signal workflow that supports outreach and behavior change, including:, • a prioritized, ranked “chase list” of members based on estimated intervention value, • member context (condition, medication usage) and clinically appropriate alternatives, • clear explanations that help clinical teams act confidently and consistently, • Ensure outputs are practical for real outreach operations (not just analytics), and iterate with fast feedback loops., • Partner with Data Engineering and Analytics teams to define the models and datasets that power these products, leveraging:, • Rx claims, medical claims, • demographics (age, sex), • member-provided information (health profile submissions), • Set standards for usability and trust: timeliness, data quality, explainability, and auditability (especially where contract rules and dollars are involved)., • Explore opportunities to incorporate AI/ML where it improves model quality and prioritization without sacrificing interpretability and reliability., • Translate business needs into detailed requirements, user stories, acceptance criteria, and success metrics., • Lead discovery with financial risk and clinical partners; align stakeholders around scope, sequencing, and tradeoffs., • Manage a prioritized backlog across application engineering and data teams; ship iteratively and improve based on adoption and outcomes., • 3+ years of product management experience delivering complex, cross-functional products., • Strong comfort working with data-heavy systems (dashboards, internal tools, analytics products, forecasting/monitoring)., • Proven ability to turn ambiguous workflows into shipped software that changes how teams operate., • Experience partnering closely with engineering, data engineering, and analysts to define models, instrumentation, and reliable reporting., • Ability to communicate clearly with technical and non-technical stakeholders and align them around measurable outcomes., • Experience bringing a product from 0 to 1, from the beginning of ideation through launch support., • Experience in healthcare, PBM, claims analytics, or clinical data., • Experience with financial risk products (forecasting, monitoring, guarantees, margin protection, unit economics)., • Exposure to AI/ML concepts (predictive modeling, ranking, propensity, explainability) and using them responsibly in production products., • A systems thinker who can simplify complexity and build products people actually use., • A pragmatic builder who delivers “thin slices,” learns fast, and iterates toward a durable platform., • An owner who takes accountability for outcomes, especially when the metric is dollars., • A trusted partner who can bridge finance, clinical, and technical teams. SALARY (BEFORE COMMISSION POTENTIAL): $140,000 - $160,000 Offer amounts for both remote and in office roles are influenced by geographic location. CYBERSECURITY AWARENESS NOTICE In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @___ email domain. We will never ask for bank details or deposits of any kind as a condition of employment. ABOUT RIGHTWAY: Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them. Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs. HOW WE LIVE OUR VALUES TO OUR TEAMMATES: We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values: Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

The foundation of the modern global economy is built on a dense network of counterparty trust and risk. In the past 50 years, companies have evolved from relying on a couple of wholesalers and vendors, to utilizing 100+ SaaS vendors, contract partners, and cloud providers. Since each counterparty has their own idiosyncratic internal processes and risk profiles, businesses end up spending millions of dollars and countless man-hours conducting due diligence. Coverbase’s mission is to streamline this business-to-business assessment, reducing human toil, and allowing organizations to work together safely and reliably. We employ modern AI techniques to organize vast amounts of unstructured data and compare them against policies to identify key risks to the business. We serve customers across Fortune 500 companies in insurance, higher education, and finance — including five of the top 25 banks in the US. Our proven leadership team brings deep experience: * Clarence (CEO): Co-founder & former CTO of Unit21, a Series C fraud detection company that has raised ~$92M. * Kao (CTO): Previously led the Stripe engineering team that launched Banking-as-a-Service. We’ve raised $20M from world-class investors and our team of 20 have built important products at Google, Mapbox and Waymo. We’re looking for our Founding Platform / Infra Engineer – a strong software engineer first. You can design, build, and evolve the systems, tooling, and infrastructure that make every other engineer more effective at Coverbase. This isn’t a traditional DevOps or SRE role. You’ll be hands-on in code, but thinking in systems: how services are deployed, observed, scaled, and supported as we grow. You’ll lay the technical foundations that let us move fast and stay stable. * Manage and evolve our infrastructure — from compute and storage to networking and deployments. * Improve system observability by defining and monitoring service health metrics, ensuring we can see and understand how our systems perform in real time. * Enhance our CI/CD and deployment utilities to make releases faster, safer, and more reliable. * Contribute directly to developer experience and velocity by smoothing workflows, refining automation, and improving the overall developer journey. * Bring a builder’s mindset: ship pragmatic, stage-appropriate systems that scale with us. We’re looking for folks who care not just about their work, but the people around them — we’re building a team that’s as kind as they are talented. Day to day, you’ll: * Scale infrastructure using repeatable, environment-aware patterns for safe staging, preview, and production rollouts. * Enhance reliability by defining service health metrics, improving alerting, and leading incident response + postmortems. * Strengthen access hygiene by championing least-privilege defaults, secret rotation, and cleaner permission boundaries. * Improve observability by building actionable dashboards and alarms, and creating light daily/weekly system health signals to keep the team oriented. * Improve release safety through progressive delivery and automated post-deploy checks. * Boost developer velocity by optimizing CI/CD workflows and documentation. * Support communications by incorporating a lightweight status/incident update path customers can trust. * Lead foundational projects as our analytics and batch workloads grow – setting standards for scalability and foundational developer resources Success looks like a platform that’s predictable, observable, secure by default, and fast to iterate on. * 4+ years of professional software engineering experience, ideally including platform, infrastructure, or systems work. * You have strong software engineering foundations — you’re fluent in your dev environment, confident with git, write and review clean code, and debug systematically. * You’ve built, deployed, and operated production systems end-to-end. * Experience with: * Languages: Python, TypeScript * Infra & IaC: AWS or GCP, Terraform/Pulumi, Docker, ECS/EKS * CI/CD: GitHub Actions * Observability: CloudWatch, Sentry, Fullstory * Security & Ops: IAM, secrets management, vulnerability remediation * Pragmatic, curious, and comfortable in the ambiguity of an early-stage startup. * Excited to build systems for other engineers, not just manage legacy infrastructure. * Experience working in a seed to Series C startup as the first Platform / Infra Engineer. * Located in the San Francisco Bay Area and willing to go back into the office in a Hybrid model once the physical office opens. * Experience working with founders and leadership team regularly. * You’ll define how we build, ship, and scale software as we grow — from scratch. * You’ll act as both architect and builder, blending SWE depth with system intuition. * You’ll collaborate closely with CTO, CEO, leadership regularly as well as product engineers, helping them move faster and safer. * You’ll shape not just infrastructure, but engineering culture. Strong product addressing a latent market demand: Our AI-driven platform is transforming third-party risk management (TPRM) for top-tier financial institutions. Customers describe it as “revolutionary” and “a joy to work with,” and we’re just getting started. Here’s what some of our customers had to say about our product, unprompted: * “This is a revolutionary product… Coverbase is the single biggest step forward in TPRM I’ve seen in my career” * “You’re flipping the entire program upside down, we completed the risk assessment in 1.5 days… would otherwise have taken at least 3 weeks” * “Love how responsive you are, it’s been a joy to work with you guys” Early-Stage Impact: This is a rare opportunity to shape the trajectory of a company at the forefront of AI innovation. Your work will directly influence our success and define how we grow. Collaborative Team: Join a tight-knit, mission-driven team that values kindness, creativity, and curiosity as much as expertise. You’ll work closely with the founders and an exceptional group of engineers. * $170K to $240K base depending on experience and ability * Meaningful founding team equity. * Health insurance (100% employee / 80% dependents). * 21 days PTO. * In-person gatherings within the U.S. (travel covered) every 3-5 months. We’ll give plenty of notice for it, and cover flights and accommodation. We expect you to attend! * 401(k) with 4% matching. Location: Remote from the Continental US Reports to: CTO, Co-Founder Coverbase Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About us: Since 1998, RKON has delivered IT transformation that helps private equity and enterprise firms achieve seamless security—from strategy to execution to managed services. We believe IT should serve the business strategy, not stand in the way of execution. Headquartered in Chicago, our team has developed a refined approach that delivers a clear vision of a scalable, agile, secure, cost-optimized, and low-risk end state. RKON is growing fast, and that growth means incredible opportunities for our team members. We pride ourselves on fostering a culture of creative thinking and collaboration, where ideas are valued, contributions are recognized, and professional development is a priority. Our people are at the heart of everything we do, and this commitment drives the extraordinary level of service we deliver to our customers. If you’re looking for a place where growth creates new possibilities and your potential is truly valued, RKON is the place for you. About the position: As a Customer Success Manager, you'll be responsible for building strong, long-lasting relationships with RKON customers by staying in constant communication and efficiently orchestrating the delivery of RKON services and overseeing the resolution with technical support teams. This individual will serve as a product, company, and industry ambassador and keen on educating customers on the capabilities of RKON services. The ultimate goal of the CSM is a long-term partnership that drives business growth for both the customer and RKON. Responsibilities Include: Customer Relationship Management: • Build and maintain strong relationships with customers, • Act as the primary point of contact for customer inquiries, issues, and escalations, • Understand the unique needs and goals of each customer and tailor strategies accordingly, • Act as a strategic advisor and advocate within managed servicesOnboarding and Adoption:, • Collaborate with the technical teams to ensure the customer’s IT environment is understood, • Sets up communication channels and introduce the customer to key contacts, • Establish initial performance expectations and success metrics, • Guide new customers through the onboarding process, ensuring a smooth transitionCustomer Success Planning:, • Collaborate with customer to define business objectives and desired outcomes, • Establish clear Key Performance Indicators (KPIs) to measure success (e.g., uptime, cost savings, user satisfaction), • Create a strategic roadmap for outlining milestones, timelines, and resources required, • Conduct periodic reviews to track progress, adjust strategies, and maintain alignment with customer goals Proactive Issue Resolution:, • Continuous monitoring of the customer’s IT environment for early detection of potential issues, • Collaborate with technical teams to address problems before they affect operations, • Communicate with customers to ensure they’re aware of ongoing efforts to prevent issues Reactive Issue Escalation:, • Coordinate with internal teams, such as support, engineering, or management, to escalate the issue to higher priority levels when initial resolutions are delayed or inadequate, • Ensure transparent, consistent communication with the customer, keeping them informed on progress, expected resolution time, and steps being taken, • Ensure customer satisfaction after the issue is resolved and prevents recurrence Service Retention & Expansion Opportunities:, • Collaborate with sales and technical teams to identify new service opportunities, • Understand customer pain points and offer solutions that add value, • Promote new services that align with the customer’s business growth or IT strategy, • Ensure customer subscriptions are renewed on time and negotiate terms as needed, • Identify at-risk customers and implement intervention plans to retain themRecurring Business Reviews:, • CSMs review customer performance reports, SLAs, and overall service delivery, • Use reviews to drive decisions on future IT investments or improvements, • Discuss IT trends, customer needs, and strategic alignment, • Use data to identify areas for improvement in the service delivery process, • Maintain accurate records of customer interactions and account detailsCross-Functional Collaboration:, • Collaborate with sales, marketing, and service teams to align customer success efforts., • Share customer insights and feedback with other departments to improve overall customer experience, • 5-7 years of experience in customer success or account management, with proven excellence managing internal and external stakeholders, • Excellent communicator who is comfortable articulating complex and diverse technical solutions, • Sales mentality with history managing QBRs, retention, and upsells, • Data-driven mindset with a focus on finding solutions and seeks to achieve extraordinary results through consultative and innovative problem solving, • Strong attention to detail with the ability to manage competing priorities and multi-task, • Competitive pay, • Flexible working option, • Flex PTO Policy, • A team of highly skilled peers available to help RKON does not accept unsolicited resumes from staffing agencies, search firms or any third parties.

Are you passionate about technology and enjoy explaining complex solutions in a way that everybody gets excited? If so, read on! About PicusPicus Security, the leading security validation company, gives organizations a clear picture of their cyber risk based on business context. Picus transforms security practices by correlating, prioritizing, and validating exposures across siloed findings so teams can focus on critical gaps and high-impact fixes. With Picus, security teams can quickly take action with one-click mitigations to stop more threats with less effort. The Picus Security Validation Platform easily reaches across on-prem environments, hybrid clouds and endpoints coupled with Numi AI to provide exposure validation. The pioneer of Breach and Attack Simulation, Picus delivers award-winning threat-centric technology that allows teams to pinpoint fixes worth pursuing, offering a 98% recommendation in Gartner Peer Review. About PicusPicus Security is looking for a seasoned, hardworking, and overachieving Customer Success Account Manager (CSAM) with proven experience and a passion for executing value-driven security solutions. You will be responsible for retention and expansion of our platform capabilities within our Enterprise customer base. The CSAM will drive customer value and contribute to the overall sales team and business success. This position requires that the candidate be an industry subject matter expert with business acumen. The role will align with the Regional Sales VP, Technical Director, Product Management, as well as supporting roles in Channel, Marketing, Solutions Architecture, and Customer Success. The CSAM will work within our Customer Value Office and collaborate within the Sales organization to define solutions for Enterprise Customers while aligning with Partners to accelerate revenue and strategic growth initiatives. The position requires a seasoned Customer Success profile with a proven track record of revenue growth and team collaboration. • Refine and scale core customer success processes such as onboarding, adoption planning, platform expansion, health monitoring, and quarterly business reviews, • Partner with customers and internal stakeholders to drive product adoption, demonstrate value realization, and identify expansion opportunities, • Lead customer advocacy initiatives including case studies, reference calls, and participate in customer advisory boards, • Collaborate with Sales, Product, and Support teams to ensure seamless customer experience and resolution of escalations., • Provide customer-driven feedback on product enhancements and feature requests, • Willing to travel within the US for on-site customer meetings, training sessions, and key industry events, • BS degree or combination of education and pre-sales/customer success experience in Security, Cloud, and Network Systems, • At least five (5) years of experience working within a Sales Engineering or Customer Success role, • Demonstrated success building executive relationships and driving strategic account planning, • Broad technology experience including risk visibility and prioritization, cloud architecture, networking, security, and IT transformation, • Experience managing complex customer lifecycles from onboarding through renewal and expansion We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, sex, race, color, national origin, religious belief, gender or gender reassignment, sexual orientation, marriage or civil partnership, pregnancy and maternity, disability, protected veteran status, or any other characteristic protected by International law. Upon conditional offer of employment, candidates are required to complete reference and identity checks in line with local labor laws and as per the Company’s employment policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell Fusion®, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT’s platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day. The Product Manager will be responsible for strategy and execution of our Drivewell Crash product with initial focus on Openroad, a direct to consumer mobile app designed to provide users with advanced crash detection and assistance. It leverages cutting-edge technology to offer real-time alerts, automatic emergency response, and detailed incident reports. We are seeking a self-starter, creative, curious, customer-focused experienced mobile app Product Manager to take ownership of the app (among other initiatives), driving its innovation and ensuring it remains a trusted tool for our users CMT is looking for a collaborative, customer-committed, and creative Principal Product Manager, Crash & Claims who wants to join us in making roads safer by making drivers better! Responsibilities: • Is the primary driver for identifying significant opportunities. Define and communicate the product vision and strategy for the Openroad mobile app, ensuring alignment with overall business objectives and user needs, • Develop and maintain a detailed product roadmap, prioritizing features and initiatives based on user feedback, market analysis, and business goals, • Work closely with engineering, design, marketing, and other cross-functional teams to deliver high-quality features, achieving outcomes. Guide the team through key milestones • Conduct and integrate user research, usability studies, and market analysis to identify pain points and opportunities, ensuring the app meets user needs and expectations, • Support the product development process using Agile methodologies, including sprint planning, backlog management, and feature prioritization, • Define key performance indicators (KPIs). Track and analyze key performance metrics to measure the success of product initiatives, identify areas for improvement, and inform future development • Regularly update stakeholders on product progress, gather feedback, and ensure alignment across teams, • Plan and execute product launches, working with marketing, public relations, and other teams to ensure successful rollouts, • Champion the voice of our customers, partners, and users in every meeting and interaction, fostering a deep understanding of the impact of our product choices, • Complete any additional tasks as they arise Qualifications: • Bachelor’s degree or equivalent years of experience and/or certification in Computer Science, Business, Engineering Product Management, • 9+ years of relevant working experience with a demonstrated ability to set and execute against a product backlog with multiple stakeholders, • An ability to adapt to changing business needs and prioritize efforts against the challenges at hand • A scrappy, positive “impact-focused” attitude: you don’t hesitate to take initiative and address something hands-on, • Experience with usability testing, • Familiarity working in an agile environment and working with tools such as JIRA • A passion for using data to make our streets and highways safer Compensation and Benefits: • Fair and competitive salary based on skills and experience, and annual performance bonus • Equity may be awarded in the form of Restricted Stock Units (RSUs), • Medical, Dental, Vision and Life Insurance, matching 401k, short-term & long-term disability and parental leave, • Unlimited Paid Time Off including vacation, sick days & public holidays, • Flexible scheduling and work from home policy depending on role and responsibilities Additional Perks: • Feel great working to improve road safety around the world!, • Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club and Health & Wellness, • Extensive wellness, education and employee assistance programs, • CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all! Commitment to Diversity and Inclusion: At CMT, we believe the best ideas come from a mix of backgrounds and perspectives. We are an equal-opportunity employer committed to creating a workplace and culture where everyone feels valued, respected, and empowered to bring their unique talents and perspectives. Diversity is essential to our success, and we actively seek candidates from all backgrounds to join our growing team. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge, MA. To learn more, visit and follow us on X @cmtelematics.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project management skills to join the team. The CSM will build deep, multi-threaded relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain deep, multi-threaded long-term relationships with key language access stakeholders across all levels of the organization, including executive leadership. Drive Adoption & Utilization: Proactively monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Lead Quarterly Business Reviews, Annual Reviews, and ad hoc customer meetings. Lead Account Planning & Risk Mitigation: Develop comprehensive account plans and lead the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 5+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. Demonstrated experience navigating complex contract negotiations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: An understanding of the language access industry, regulatory requirements, and common workflows. Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Travel Requirements: 25 - 30% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

About the Role We are seeking a highly motivated and detail-oriented Accounts Receivable Manager to lead our AR function and drive operational excellence across invoices, collections, and cash flow management. This role is responsible for overseeing the full accounts receivable lifecycle while delivering a best-in-class customer experience. The ideal candidate brings strong leadership capabilities, deep expertise in custom billing plans, and a customer-first approach to resolving payment challenges. This role also owns the creation and delivery of weekly and monthly AR reporting, providing insights that influence financial strategy and business decisions. Key Responsibilities AR Leadership & Team Management • Lead, mentor, and develop the Accounts Receivable team, fostering a high-performance, accountable culture., • Establish clear goals, KPIs, and expectations aligned with company financial objectives., • Oversee hiring, onboarding, training, and ongoing professional development., • Manage team capacity, including timecards, PTO, and workload distribution. Billing, Collections & Customer Experience • Oversee end-to-end AR operations including invoicing, collections, cash application, and dispute resolution., • Lead complex collections efforts with a strong emphasis on customer service and relationship management., • Design and implement custom billing plans and payment arrangements tailored to client needs while protecting company cash flow., • Serve as the escalation point for sensitive or high-value accounts., • Partner with customers to resolve billing issues, negotiate payment terms, and improve overall satisfaction. Reporting & Metrics Ownership • Develop and maintain weekly and monthly AR reporting packages for Finance leadership., • Track and analyze key performance metrics, including:, • Days Sales Outstanding (DSO), • Aging and delinquency trends, • Collection effectiveness, • Invoice accuracy and cycle times, • Provide actionable insights and recommendations to improve cash flow and reduce risk., • Build and refine dashboards to enhance visibility into AR performance. Process Improvement & Strategy • Act as the subject matter expert (SME) for billing and collections processes., • Identify opportunities to streamline workflows, improve efficiency, and enhance customer experience., • Ensure compliance with internal controls, financial policies, and data privacy standards (PII/PHI where applicable)., • Collaborate cross-functionally with Sales, Customer Success, and Finance to align billing processes with client lifecycle needs., • Support forecasting and cash flow planning through accurate AR data and trend analysis. Operational Oversight • Ensure timely and accurate invoice in accordance with contract terms and company policies., • Monitor team performance against service-level expectations and departmental KPIs., • Provide hands-on support when needed to ensure continuity during peak periods or staffing gaps., • Maintain strong communication with internal and external stakeholders to ensure efficient issue resolution. Required • 7+ years of experience in Accounts Receivable, with at least 5+ years in a leadership role, • Proven experience managing custom billing plans and payment arrangements., • Strong background in collections with a customer service–focused approach, • Experience owning and delivering AR reporting and performance metrics, • Proficiency with accounting/ERP systems and reporting tools, • Experience with Netsuite and system implementation is a plus, • Excellent communication, negotiation, and problem-solving skills Comprehensive Benefits Package • Competitive salary: $95,000 - $110,000/yr depending on experience., • Health, dental, and vision insurance with Company-sponsored Life Insurance, • Retirement savings plan with company match, • Vacation time off, sick time off, and holidays Career Development Opportunities • Ongoing training and development programs, • Opportunities for advancement within the company Work-Life Balance • Flexible work schedules, • Remote first environment with company-wide conferences annually, • Employee assistance program for personal and family well-being Perks and Rewards • Employee discounts on products and services through Insperity, • Recognition programs for outstanding performance, • Company-sponsored social events and activities Join us and discover a rewarding career where you can make a difference and grow professionally. REE is only able to hire US citizens or those who are authorized to work in the US as full time employees (we do not provide visa sponsorship). This information is provided in compliance with Equal Pay Regulations across the US and is the company’s good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. REE Medical participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Not open to 3rd party recruiters or submissions. REE will never ask for personal information or to purchase anything during the interview process, only communications from a @reemedical.com domain are representative of REE Medical, LLC.