Healthcare customer service jobs in McAllen, Texas - Page 2Create job alerts

Job Description SUMMARY: Allegiance Mobile Heath and LoneStar Ambulance of McAllen, TX are looking to hire Call Takers (SSCI). This position is responsible for the prompt and courteous answering of inbound calls to schedule transports for our customers while ensuring performance standards are met. As the first contact customers have with our company the operator is tasked with providing excellent customer service, exceptional problem solving skills and ensuring each customer interaction is a positive experience. ESSENTIAL DUTIES AND RESPONSBILITIES: (Responsibilities include, but not limited to) • Correctly receives and processes emergency and non-emergency telephone requests for ambulance/emergency medical assistance., • Receives requests for pre-scheduled/non-emergency ambulance and wheelchair van transportation., • Assists customers with a variety of transportation related issues such as selecting the most appropriate vehicle by evaluating the needs and condition of the patient., • Works closely with customers to ensure that the destination facility can accommodate the patient in the method by which they are transported., • Maintains constant communication with customers and facilities to relay any information regarding a delayed response for a transportation request., • Provides information to customers regarding insurance coverage for medical transportation, medical necessity for ambulance transportation and costs associated with non-covered transportation., • Assists other team members with solving challenging situations that require "thinking outside the box" to ensure a seamless transport that exceeds the expectations of the customer., • Provides excellent customer service to the general public as well as callers from healthcare facilities., • Adheres to company policies and procedures., • Excellent customer service and effective communications skills., • Ability to multi-task in high stress situations., • Proficient in basic computer operation., • Ability to problem solve in a variety of situations by using all resources that are available., • Works well with a diverse group of customers and coworkers from a variety of backgrounds., • Ability to learn the geography of the areas served to provide accurate response time estimates to customers and agencies., • Exercises sound judgment in an array of situations., • Works cooperatively with team members, public safety agencies and the public., • High School Diploma or equivalent., • Knowledge of Medical Terminology preferred, not required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Allegiance is an EEO employer as defined by the EEOC. Job Posted by ApplicantPro

Job Description Alleviation is a leading provider of supplemental insurance products aimed at providing financial security and peace of mind to individuals and families. We specialize in offering a range of insurance plans designed to complement existing coverage and help fill gaps in healthcare expenses. With a commitment to exceptional customer service and comprehensive coverage options, we are dedicated to making a positive difference in the lives of our clients. Job Description: We are currently seeking motivated individuals to join our team. In this entry-level role, you will have the opportunity to learn about the insurance industry while honing your sales and customer service skills. As an Insurance Sales Representative, you will be responsible for prospecting, contacting, and meeting with potential clients to discuss their insurance needs and present them with personalized coverage options. This role offers a dynamic and fast-paced work environment where you will have the opportunity to make a meaningful impact on the lives of others. What Makes Someone Successful Here? * The ability to work through and overcome challenges. * An ability to manage your day and be effective & efficient with your workflow and schedule. You do not need or want someone to supervise or micromanage you throughout the workday. * Exceptional communication and presentation skills. You enjoy presenting or communicating in various environments and love talking to strangers and helping people open up to you. * Our top performers often share backgrounds as former college athletes, servers, small business owners, early starters, frequent travelers, and avid learners engaged in personal development activities. If you identify with any of these profiles, you could be an excellent fit for our team. Core Responsibilities: * Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities * Respond to client inquiries via phone, email, or text as needed * Schedule meetings with potential and existing clients to understand their insurance needs * Attend scheduled calls and meetings with your sales manager and team * Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and re-service existing clients * Build and nurture your own client portfolio * Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself * Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week * Record daily work stats and sales activity updates at the end of each work day ADDITIONAL QUALIFICATIONS: * Pass a high-level pre-employment background check * Active Driver's License and reliable transportation * Active Health & Life Insurance Producer license in your resident state (or willing to obtain - study course provided at no cost and state licensing fees reimbursement available) * Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION & BENEFITS: * Comprehensive classroom and field training program * Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions * Health, dental, and vision benefits offered after 60-days of employment * Performance-based promotions * Control of your schedule based on results achieved rather than time worked * Continuing professional development classes, advanced sales trainings, and leadership development classes * Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort!

Job Description Aptus Health Care is seeking a friendly and efficient Receptionist to join our team. As the first point of contact for our patients and visitors, you will play a vital role in creating a positive and welcoming environment. Your responsibilities will include greeting patients, managing phone calls, scheduling appointments, and maintaining patient records. We value exceptional customer service and a warm demeanor to ensure our patients feel cared for and supported from the moment they walk in. Join us in our commitment to providing outstanding healthcare and making a meaningful difference in our community. Requirements Requirements: • High school diploma or equivalent; additional certification in Office Management or related field is a plus, • Proven experience as a receptionist or in a similar role, preferably in a healthcare setting, • Excellent verbal and written communication skills, • Strong organizational and multitasking abilities, • Proficiency in using office equipment (e.g., fax machines, printers) and computer software (e.g., MS Office, electronic health records), • Ability to handle sensitive information with confidentiality and discretion COMPENSATION & PERKS: ● Commission paid on sales ● Opportunity for bonus based on performance.

Job Description Senior Sales Representative & Training Mentor at Alleviation – Lead, Inspire, Educate, and Succeed Alleviation: Cultivating Leadership and Expertise At Alleviation, we distinguish ourselves in the insurance industry by fostering leadership and innovation. We're looking for a seasoned professional who embodies our mission of leading by example. If you have a rich background in sales, customer service, or in roles requiring dynamic interaction like the military, sports, healthcare, teaching, or first responders, and possess experience in leadership, management, training, or teaching with a profound commitment for mentoring, you are the ideal candidate for this impactful role. The Role: Blending Sales Mastery with Mentorship As a Senior Sales Representative at Alleviation, your role transcends typical sales objectives. You'll not only aim for sales excellence but also play a crucial role in guiding and educating our team. Initially focusing on establishing your sales record, you'll soon transition into a mentorship position, continuously maintaining your sales achievements to uphold our principle of leadership by example. Your Journey with Us: * Demonstrate Sales Leadership: Set a high benchmark in sales, inspiring your team with your results. * Focus on Mentorship: Utilize your leadership and training background to nurture new talent, sharing your knowledge and passion in the field. * Sustain Sales Engagement: Balance your mentorship role with ongoing personal sales, demonstrating effective leadership through active participation. Why Alleviation? * Direct Path to Mentorship: We offer a clear and rewarding journey from top sales performer to a key mentor and leader with transparent benchmarks in place for career progression. * Career Growth Through Merit: Your leadership skills and sales achievements drive your career progression. * License Training and State Fee Reimbursement: We fully support your professional development by covering the costs of your insurance licensing training course and offering a reimbursement program for state licensing fees. The Ideal Candidate: * Minimum 3 years of full-time experience in sales, customer service, or in interactive roles. * Demonstrated experience and passion for leadership, management, training, or teaching. * Exceptional ability to communicate, connect, and inspire a diverse team. * Consistent record of surpassing goals and targets. * Efficient in managing dual roles in sales and mentorship. * Able to pass a high-level pre-employment background check * Has Active Drivers License and reliable transportation Compensation & Benefits: * Comprehensive classroom and field training program * Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions * Health, dental and vision benefits offered after 60-days of employment * Performance-based promotions * Control of your schedule based on results achieved rather than time worked * Continuing professional development classes, advanced sales trainings, and leadership development classes * Culture of camaraderie, friendly competition, and success mindset Step into a Role That Matters: Ready to lead, mentor, and drive success in a dynamic sales environment while achieving your own sales goals? We invite you to apply to Alleviation and be a pivotal part of our journey in reshaping insurance sales. Please take a moment to check out our website at:

Job Description POSITION DESCRIPTION Job Title: Medication Technician Supervisor: Health Services Coordinator/Health Services Director FLSA Status: Hourly, non-exempt Date Approved: September 2025 OVERALL JOB PURPOSE The primary responsibility of this position is to administer medications to residents and assist with other aspects of their daily care and routine. As a Medication Technician, you embody our principle of Person-Centered care and support our mission statement through People, Passion, and Excellence by providing the highest standard of care and customer service. In assisted living and memory care, this role also ensures safety, promotes dignity, and supports engagement for residents with cognitive or physical challenges. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS • High School Diploma or equivalent, • Six months of related experience and/or training or equivalent combination of education and experience, • Appropriate certification, as required by the state, • Previous experience in senior living preferred, • Attention to detail to administer and accurately record the administration of medications for residents as prescribed by the physician in accordance with established policies and procedures of Sunshine Retirement Living and applicable state/federal regulations, • Demonstrated ability to communicate politely and effectively (in English), both verbally and in writing, with residents and staff, • Meet state-related requirements (if applicable to position), • Ability to work in a team setting and be a positive team player, • Maintain a positive, respectful, and professional approach with coworkers and residents, • Possess excellent customer and organizational skills, • Ability to work under time constraints with little supervision and meet department deadlines, • Training or willingness to train in dementia care practices, including redirection, validation, and behavioral support techniques, • Satisfactorily pass Sunshine’s and state-regulated criminal record clearance, health screening and, • TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide residents with medication administration and treatment assistance according to healthcare provider’s orders, • Monitor health, safety, and well-being of the residents. Promptly report any changes in resident’s physical condition and/or behavior to Health Services Director or Health Services Coordinator, • Accurately maintain resident records regarding medication distribution, leisure activities, incidents, and observations, • Properly store medications and equipment and keeps the medication room clean and orderly, • Ensures prescription label and storage procedures meet state standard, • Properly follow shift-change procedures and documentation, • Assist with activities of daily living such as bathing, dressing, and eating, • Support residents with memory loss by using patience, empathy, and specialized communication techniques, • Encourage and/or remind residents to participate in activities. Promote purposeful engagement that matches residents’ cognitive abilities and personal preferences, • Assist in keeping the environment safe and happy for residents, • Implement elopement-prevention and other safety measures specific to memory care residents, • Immediately respond to resident emergencies; provide first aid assistance; debrief and document incident following company procedures, • Accurately document medication administration, care provided, and observations in electronic health records per company policy, • Performs other duties as assigned by Supervisor OTHER JOB DUTIES AND RESPONSIBILITIES • Perform all work assigned for the agreed-upon salary, accepting no additional payment or non- perishable gifts from residents, vendors, Community Management, or others, • Meet the assigned work requirements of the job. Regular attendance is required, • Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude, • Represent the Community in a professional, courteous, and friendly manner, • Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor, • Adhere to and follow company policies, procedures, and standards, • Promote resident advocacy and demonstrate excellent customer service at all times, • Communications with residents’ families, as directed by supervisors, regarding medication and care updates to support continuity of care Sunshine Retirement Living (The Company) proudly provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where residents, employees, and families feel respected and valued, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status. Salary-History Statement: Sunshine Retirement Living (The Company) is committed to fair and equitable pay practices. We do not request or consider an applicant’s past or current salary when making compensation decisions, in compliance with applicable salary history and pay equity laws. PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X More than 100 pounds X The Community reserves the right to revise the duties set forth in this job description at its discretion.

Customer service and/or sales experience preferred. Minimum of 6 months of customer service experience. Demonstrate commitment to following established procedures and be customer service driven.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first.

Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. Demonstrating proficiency in explaining products and services, with a thorough understanding of competito

Home Depot - - Responsibilities: Assist at the Pro Desk; Load materials; Manage deliveries; Offer specialized paint and product knowledge; Build and maintain professional relationships with Pro customers.

Home Depot - - Responsibilities: Greet customers, assess needs and recommend and close sales; Maintain in-stock condition and store cleanliness; Provide a safe working and shopping environment by following safety policies; Learn about products using company tools; Cooperate with Department Supervis

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards. Does this sound l

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignmen

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards. Does this sound l

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Customer Service Representative Your potential has a place here with TTEC’s award-winning employment experience. As a Customer

Family Dollar - 1500 East Nolana Loop - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Maintain cleanlin

Competitive Pay / Third shift with start times between 9:00 PM and 12:30 AM ET / Equipment provided / Career growth pathways and continuous training - As an Overnight Customer Service Rep, you will: Provide exceptional customer service to clients by responding to inquiries and resolving issues in a

Generous Hourly Pay / Flexible work / Medical-Dental-Vision-Life-Disability / Retirement plan / 33 days of combined PTO / WFH expense reimbursement - As a Customer Service Agent at Riverside Insights, you will: Assist customers with inquiries and concerns regarding our products and services; Provide

You may need to test the provided products and/or services and be prepared to discuss them ahead of the meeting date. Opportunity to test and review new products or services before they are released to the public.

Dollar Tree - 1614 N Raul Longoria Rd - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Receive merchandi

Spectrum - - Responsibilities: Respond to customer inquiries related to billing; Provide efficient resolution to billing issues; Answer inbound phone calls related to billing inquiries; Establish and grow professional relationships with Spectrum customers; Collaborate with management on customer is

During a Typical Day, YoullAnswer incoming communications from customersConduct research to provide answers for customers to resolve their issuesWhat You Bring to the RoleBilingual in English and Spanish6 months or more of customer services experienceHigh school diploma or equivalentRecognize, apply

Paid Panel Immediate Start - Remote Part Time - Customer Service Representative Agent Welcome. Customer Service Representative Agent is not compulsory. This is an excellent opportunity to supplement your income if you are a customer service representative agent or anyone seeking a flexible part time