Healthcare operations jobs in Rochester, New York - Page 2Create job alerts

Business And Operations Associate. You'll support hiring and onboarding initiatives for frontline staff while also contributing to broader business operations that keep a fast-moving startup running smoothly. We're looking for an Operations Associate to join their growing team.

We are looking for a dedicated Medical Receptionist to join our team in Rochester, New York.In this contract position, you will play a vital role in ensuring smooth operations of the front office, providing exceptional support to patients and healthcare professionals.This role is ideal for individua

Job Description We are currently seeking a Program Manager for our growing Ecological Construction & Restoration Program in New York State. The successful candidate must have experience managing ecological construction projects such as wetland construction/rehabilitation, stream and shoreline restoration, invasive species control, habitat creation/restoration, native planting and seeding, and green infrastructure projects. This is an opportunity to take a fledgling program and expand it in scope and geography to assist our partners in building hazard resiliency and aid in environmental restoration and conservation. We are looking for someone who is experienced, mission-driven and excited to develop and implement a vision with our team. This position may be based out of our Rochester, Buffalo, Syracuse, or Ballston Spa offices. Duties • Oversee ecological construction operations throughout the Northeastern US with current focus in New York State., • Estimating and proposal preparation., • Business development activities including but not limited to attending conferences, networking events and other tasks designed to grow this business sector., • Project management, including tracking project budgets, client interaction, scheduling staff and equipment, reviewing deliverables, interacting with agency representatives, etc., • Supervision and mentoring of junior staff., • Establishing and maintaining relationships with public agencies, regulators, private developers, consulting and engineering firms and non-profits to further business development goals., • A Bachelor’s degree in environmental science, natural resources, ecology, geography or related field., • Experience: 12-20 years of experience with a minimum of 10 years progressive experience in the industry., • Strong written and verbal communication skills., • Well versed in relevant NY State and Federal regulations., • Experience leading and mentoring junior staff., • Demonstrated ability to pursue, establish and maintain client business relationships. Preferred Qualifications: • OSHA 30 Hour Construction Safety Training., • Certified Ecological Restoration Practitioner (CERP) or Professional Wetland Scientist (PWS) certification a plus. Salary Range: $90,000 - $135,000 The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Benefits Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below. o Flexible Work Schedule o Health/Dental Insurance o 401k Plan with Employer Match o Short & Long Term Disability o Profit Sharing o Paid Time Off o Leadership Development Program o Fitness Reimbursement o Tuition Reimbursement o Referral Bonus Program o Wellness Program o Team Building Events o Community Service Events

Job Description Job Title: Director, Nursing Department: Clinic Position type: Full-time 37.5 hours FLSA: Exempt Job Summary: Join us and be part of a mission-driven team that prioritizes innovation, collaboration, and continuous development. Provide leadership, oversight of nursing operations and optimization of the patient experience in collaboration with all patient care/support team. Develops and implements clinical policies and procedures. Establish responsibilities, evaluate and monitor performance of direct reports. Assure that nursing and clinic workflows and outcomes support the Quality Management Plan and Trillium Health’s strategic management plan. Represent nursing and allied team members on management team, various committees and workgroups. Perform direct nursing care to patients as needed to support the clinical care teams. Duties/Responsibilities: • Leadership & Administration: Serve as an active member of the clinical leadership team, providing oversight and direction for nursing operations. Collaborate with other leaders to ensure clinical services align with strategic objectives and regulatory standards. Manage and coordinate nursing activities, set documentation standards, and partner with medical staff on quality improvement and patient safety initiatives. Oversee employee health compliance, participate in quality assurance, and maintain clinical supply inventory and equipment., • Supervision: Support, coach, and mentor nursing staff. Lead training initiatives for skill and professional development, conduct regular performance evaluations, and assist with hiring, onboarding, and retention. Address employee relations issues and ensure compliance with agency policies and applicable laws., • Clinical Care: Provide direct nursing care, particularly during high-volume periods. Participate in clinical team activities, triage patients, and support staff with clinical inquiries. Educate patients and families on self-care, coordinate care with internal and external providers, collect and document assessment data, administer medications, and perform diagnostics. Ensure all clinical documentation is thorough and timely., • Data & Program Integration: Utilize Epic dashboards and reporting tools to monitor clinical team productivity and performance, offering insights and recommendations for operational improvement. Lead integrated care team evaluations and program collaboration initiatives. Required Skills/Abilities: • Strong clinical judgment and leadership skills, • Ability to lead, mentor, and coach nursing staff, • Competency in fostering professional development and conducting performance evaluations, • Collaboration with cross-functional teams to enhance care delivery, • Oversight of quality initiatives and regulatory compliance, • Representation of nursing leadership in organizational planning and community engagement, • Commitment to excellence, accountability, and continuous improvement in healthcare operations, • Knowledge of NYS nursing regulations and standards, • Excellent oral and written English Communication skills Education and Experience: • Current NYS Registered Nurse license, • Bachelor’s degree in nursing, • At least 10 years of clinical nursing experience, • Minimum 5 years of management experience in fast-paced clinical settings, • At least 3 years working directly with clinical leadership, • Minimum 2 years of experience using Epic EMR system (clinical documentation, scheduling, reporting), • Experience managing daily operations across multiple clinical sites, • HIV/AIDS experience preferred, • Experience with low-income or uninsured populations preferred, • BCLS certification Physical Requirements: While carrying out the responsibilities of this position, the employee must be able to stand, sit, walk, and use their hands for tasks such as handling, feeling, or operating equipment. The role also requires reaching with arms and hands, as well as effective verbal communication and hearing. Occasionally, the employee may need to stoop, bend, and lift or move items weighing up to 50 pounds. Visual capabilities essential to the role include close and distance vision, peripheral vision, depth perception, and the ability to adjust focus. In alignment with the Americans with Disabilities Act (ADA), this job description outlines only the essential duties and qualifications necessary for successful performance in the role. Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Job Description Blossom Healthcare Center, a respected skilled nursing and rehabilitation facility in Rochester, NY, is seeking a dedicated and experienced Registered Nurse (RN) to join our leadership team as a Unit Manager. This is a great opportunity for an RN leader who takes pride in providing quality resident care and wants to be part of a supportive, patient-focused environment under Caretree Health. Key Responsibilities * Oversee daily nursing operations on the assigned unit. * Supervise, mentor, and support nursing staff to ensure high-quality resident care. * Collaborate with physicians, DON, and interdisciplinary teams on care plans. * Ensure compliance with state, federal, and CMS regulations. * Monitor and evaluate staff performance and provide ongoing coaching. * Maintain documentation accuracy and promote clinical excellence. * Participate in survey readiness and quality improvement initiatives. Qualifications * Active RN license in New York (required). * Prior experience as a Unit Manager, ADON, or Nursing Supervisor in long-term care preferred. * Strong clinical, organizational, and leadership skills. * Knowledge of PDPM, MDS, and LTC regulations. * Compassionate approach and team-oriented mindset. Why Join Blossom Healthcare Center? * Supportive, team-based culture and dedicated leadership. * Opportunity to make a meaningful impact in resident care. * Competitive pay and full benefits package. * Backed by Caretree Health, a company that values clinical integrity and collaboration. IND456

Job Description Job Title: Registered Dietitian - Lead Department: Food and Nutrition Services Location: Rochester General Hospital Hybrid optional Hours Per Week: 40 hours Schedule: Days SUMMARY: The role is responsible for delivering comprehensive nutritional care to all participants and serving as a consultant to healthcare professionals in determining optimal nutrition strategies. This role provides leadership and guidance to the Nutrition Department, supporting Registered Dietitians to ensure high standards of clinical practice and service delivery. RESPONSIBILITIES: * Leadership & Team Oversight: Supervise and mentor Registered Dietitians and Food Service Associates; manage scheduling, training, and ensure compliance with departmental standards and procedures. * Clinical Nutrition Management: Oversee and perform nutritional assessments, individualized care planning, documentation, and education for participants, supporting clinical goals and interdisciplinary collaboration. * Menu & Food Quality Oversight: Partner with vendors to design menus, improve food quality, and implement operational efficiencies that enhance service delivery. * Education & Wellness Programs: Develop and present nutrition education for staff and participants; coordinate wellness initiatives that encourage healthy lifestyles. * Food Service Operations: Conduct inspections, monitor food quality and satisfaction, and uphold safety and service standards within kitchen and food service environments. REQUIRED QUALIFICATIONS: * Bachelor’s Degree in Nutrition or a related field * 5 years of experience as a Registered Dietitian * Registered Dietitian (RD) credential from the Commission on Dietetic Registration (CDR) PREFERRED QUALIFICATIONS: * Strong analytical, computer, and communication skills * Demonstrated commitment to exceptional customer service and patient care * Certification in a specialized area of nutrition EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $31.00 - $40.00 CITY: Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Job Description Job Title: Registered Dietitian - Lead Department: Food and Nutrition Services Location: Rochester General Hospital Hybrid optional Hours Per Week: 40 hours Schedule: Days SUMMARY: The role is responsible for delivering comprehensive nutritional care to all participants and serving as a consultant to healthcare professionals in determining optimal nutrition strategies. This role provides leadership and guidance to the Nutrition Department, supporting Registered Dietitians to ensure high standards of clinical practice and service delivery. RESPONSIBILITIES: * Leadership & Team Oversight: Supervise and mentor Registered Dietitians and Food Service Associates; manage scheduling, training, and ensure compliance with departmental standards and procedures. * Clinical Nutrition Management: Oversee and perform nutritional assessments, individualized care planning, documentation, and education for participants, supporting clinical goals and interdisciplinary collaboration. * Menu & Food Quality Oversight: Partner with vendors to design menus, improve food quality, and implement operational efficiencies that enhance service delivery. * Education & Wellness Programs: Develop and present nutrition education for staff and participants; coordinate wellness initiatives that encourage healthy lifestyles. * Food Service Operations: Conduct inspections, monitor food quality and satisfaction, and uphold safety and service standards within kitchen and food service environments. REQUIRED QUALIFICATIONS: * Bachelor’s Degree in Nutrition or a related field * 5 years of experience as a Registered Dietitian * Registered Dietitian (RD) credential from the Commission on Dietetic Registration (CDR) PREFERRED QUALIFICATIONS: * Strong analytical, computer, and communication skills * Demonstrated commitment to exceptional customer service and patient care * Certification in a specialized area of nutrition EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $31.00 - $40.00 CITY: Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Job Description Job Title: Registered Dietitian - Lead Department: Food and Nutrition Services Location: Rochester General Hospital Hybrid optional Hours Per Week: 40 hours Schedule: Days SUMMARY: The role is responsible for delivering comprehensive nutritional care to all participants and serving as a consultant to healthcare professionals in determining optimal nutrition strategies. This role provides leadership and guidance to the Nutrition Department, supporting Registered Dietitians to ensure high standards of clinical practice and service delivery. RESPONSIBILITIES: * Leadership & Team Oversight: Supervise and mentor Registered Dietitians and Food Service Associates; manage scheduling, training, and ensure compliance with departmental standards and procedures. * Clinical Nutrition Management: Oversee and perform nutritional assessments, individualized care planning, documentation, and education for participants, supporting clinical goals and interdisciplinary collaboration. * Menu & Food Quality Oversight: Partner with vendors to design menus, improve food quality, and implement operational efficiencies that enhance service delivery. * Education & Wellness Programs: Develop and present nutrition education for staff and participants; coordinate wellness initiatives that encourage healthy lifestyles. * Food Service Operations: Conduct inspections, monitor food quality and satisfaction, and uphold safety and service standards within kitchen and food service environments. REQUIRED QUALIFICATIONS: * Bachelor’s Degree in Nutrition or a related field * 5 years of experience as a Registered Dietitian * Registered Dietitian (RD) credential from the Commission on Dietetic Registration (CDR) PREFERRED QUALIFICATIONS: * Strong analytical, computer, and communication skills * Demonstrated commitment to exceptional customer service and patient care * Certification in a specialized area of nutrition EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $31.00 - $40.00 CITY: Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Job Description Lifetime Assistance – Manager of Behavior Services Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Manager of Behavior Services Location: Rochester, NY Department: Psychology / Behavioral Services Reports To: Associate Director of Psychological Services Employment Type: Full-Time, Days Starting Wage: $74,118 - $80,570/annually Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost. • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling. • Assist the Associate Director of Psychological Services in managing the daily operations of the Psychology Department and supervising behavior services. • Provide administrative and clinical supervision to Behavior Specialists (BA, MA, and Senior levels)., • Coordinate coverage for residential and day program sites and provide support as needed., • Oversee the development and implementation of behavior support plans and psychological assessments., • Develop objectives and outcomes that address psychological and behavioral needs to maximize independence, inclusion, and personal growth., • Provide training, coaching, and consultation to staff, families, and interdisciplinary team members on behavior management and psychological services., • Participate in Life Plan reviews, team meetings, and interdisciplinary planning sessions., • Maintain documentation and recordkeeping in accordance with OPWDD and agency standards., • Model and promote positive, respectful, and person-centered interactions with the people we support. • Master’s degree in Psychology, Social Work, Education, or a closely related field. • Must meet Qualified Intellectual Disabilities Professional (QIDP) requirements., • At least five (5) years of experience in behavioral assessment and plan development for individuals with developmental disabilities., • Minimum three (3) years of supervisory experience leading behavioral or clinical teams., • Strong communication, leadership, and problem-solving skills., • Ability to collaborate effectively with interdisciplinary teams, families, and external providers., • Must meet agency vehicle operator requirements and maintain a valid NYS driver’s license. • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters. • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C., Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Job Title: Registered Dietitian - Lead Department: Food and Nutrition Services Location: Rochester General Hospital Hybrid optional Hours Per Week: 40 hours Schedule: Days SUMMARY: The role is responsible for delivering comprehensive nutritional care to all participants and serving as a consultant to healthcare professionals in determining optimal nutrition strategies. This role provides leadership and guidance to the Nutrition Department, supporting Registered Dietitians to ensure high standards of clinical practice and service delivery. RESPONSIBILITIES: * Leadership & Team Oversight: Supervise and mentor Registered Dietitians and Food Service Associates; manage scheduling, training, and ensure compliance with departmental standards and procedures. * Clinical Nutrition Management: Oversee and perform nutritional assessments, individualized care planning, documentation, and education for participants, supporting clinical goals and interdisciplinary collaboration. * Menu & Food Quality Oversight: Partner with vendors to design menus, improve food quality, and implement operational efficiencies that enhance service delivery. * Education & Wellness Programs: Develop and present nutrition education for staff and participants; coordinate wellness initiatives that encourage healthy lifestyles. * Food Service Operations: Conduct inspections, monitor food quality and satisfaction, and uphold safety and service standards within kitchen and food service environments. REQUIRED QUALIFICATIONS: * Bachelor’s Degree in Nutrition or a related field * 5 years of experience as a Registered Dietitian * Registered Dietitian (RD) credential from the Commission on Dietetic Registration (CDR) PREFERRED QUALIFICATIONS: * Strong analytical, computer, and communication skills * Demonstrated commitment to exceptional customer service and patient care * Certification in a specialized area of nutrition EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $31.00 - $40.00 CITY: Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Warehouse Janitorial Associate Kellermeyer Bergensons Services (KBS) has immediate full-time, permanent openings to join our Warehouse Janitorial Associate/Cleaning Crew Member. If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this is the job for you! What are you waiting for, APPLY TODAY and join the KBS Crew! Discover What the Job’s All About Want to know what to expect in this role? This quick video breaks it down for you, core duties, must-have skills, and what a typical day looks like. Take a minute to watch and see if it’s the right job for you! Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. Work Schedule: Days/nights vary, including weekends Shifts Available: 7:00 pm - 6:00 am 6:00 am -5:00 pm 8:00 am - 7:00 p, Starting Pay: $16 per hour Our Warehouse Cleaning/Janitorial positions perform the following duties within designated work areas, as assigned at the beginning of each shift: • Cleaning restrooms, break areas (indoor/outdoor), office areas, • Sweeping, mopping, dusting, removing trash, • Ensure all walkways are clean and tidy at all times, • Clean totes and other items, • Some deep cleaning, as needed, • Follow all safety and quality standards, • Ability to lift and move totes up to 49 pounds, • Walking in and around the facility with great frequency throughout the entire shift, • Must be able to stand and walk for up to 10-12 hours, • Background Check and Drug Test Required, • Dexterity in eye/hand coordination, feet (foot pedals), manual (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation) As a full-time KBS employee (30+ hours per week) you qualify for benefits including medical, prescription drugs, dental, vision and more! • Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe medications via interactive audio or video., • Life Insurance, • Supplemental Health Insurance (E.G., Accident), • 401k plan with a match, • Paid and Unpaid Time Off, • Quick Pay – voluntary benefit offered to both full-time and part-time KBS employees who are paid hourly via direct deposit. Quick Pay provides a way for employees to access a portion of their pay prior to the upcoming scheduled pay day., • Pet Insurance, • PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

Job DescriptionWe are looking for a dedicated Medical Receptionist to join our team in Rochester, New York. In this contract position, you will play a vital role in ensuring smooth operations of the front office, providing exceptional support to patients and healthcare professionals. This role is ideal for individuals with strong organizational skills and a passion for delivering outstanding service in a healthcare environment. Responsibilities: • Schedule patient appointments efficiently while ensuring accuracy in the booking process., • Handle patient check-in procedures, including verifying personal and insurance information., • Manage the front desk operations, including answering phone calls, responding to inquiries, and directing patients as needed., • Maintain organized records of patient information and update medical files as required., • Assist patients with understanding health insurance coverage and Medicaid-related queries., • Coordinate with healthcare providers and staff to ensure seamless communication and workflow., • Process billing and payment transactions in alignment with office policies., • Ensure the waiting area is welcoming, clean, and stocked with necessary supplies., • Provide clear and courteous communication to patients regarding their appointments and follow-ups., • Uphold confidentiality and professionalism in handling sensitive patient information.• Previous experience in patient scheduling and medical front office operations., • Proficiency in receptionist duties, including phone handling and administrative tasks., • Familiarity with basic medical terminology and healthcare-related processes., • Knowledge of health insurance policies, including Medicaid., • Strong organizational and multitasking skills to manage a fast-paced environment., • Excellent interpersonal and communication abilities to interact with patients and staff., • Attention to detail and accuracy in maintaining records and scheduling., • Ability to uphold confidentiality and professionalism in all aspects of the role.

Job Description Lifetime Assistance – Program Secretary Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Program Secretary Location: Rochester, NY Department: Community Services Employment Type: Part-Time, 20 hours/week - Monday-Friday 10am-2pm Starting Wage: $16.42 - $18.47 per hour Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Access tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 Scholarship per semester — plus micro-credential stipends up to a $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Flexible scheduling and generous paid time off ensure sustainable balance. Documentation & Recordkeeping • Transcribes, types, copies, and files materials for individual records, including but not limited to assessments, review reports, Individual Service Plans (ISPs), face sheets, correspondence, and discharge plans., • Copies and distributes ISPs and related materials to families, physicians, coordinators, and interdisciplinary team members., • Establishes and maintains individual case files in accordance with program and agency requirements. Administrative Support • Provides secretarial services to program management and other staff as assigned., • Types and distributes rosters, attendance records, program reports, review schedules, and other required documents on a weekly, monthly, or as-needed basis., • Prepares and distributes meeting agendas, correspondence, and reports., • Attends training sessions and assists in coordinating and tracking staff training compliance. Office Operations • Assists with purchasing by preparing purchase orders and submitting invoices., • Monitors and maintains office supply inventory and ensures office equipment is in working order., • Answers and directs incoming phone calls and greets visitors in a professional, courteous manner., • Coordinates pick-up and distribution of supplies. Meeting Support • Records and distributes meeting minutes as requested. Professionalism & Communication • Interacts with staff, individuals served, and members of the public in a positive, respectful, and professional manner., • Always maintains a neat and professional appearance., • Acts as a role model in all interactions and communications. General Duties • Reports barriers to performance and workflow to the supervisor., • Performs other duties, as assigned., • Adheres to all agency and program policies and procedures. What You Bring: • Minimum of 2 years of secretarial experience required., • Strong verbal, written, and keyboarding skills., • Must be computer literate, with proficiency in Microsoft Office Suite (Word, Excel, etc.)., • May be required to meet Lifetime Assistance Inc.’s vehicle operator requirements., • Demonstrated ability to solve problems using practical reasoning in standardized and unique situations., • Capable of following complex instructions delivered in written, verbal, diagram, or schedule formats., • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. If you’re passionate, caring, and ready to transform lives, including your own, apply today! Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer, we celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an In Suite Assistant, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes Shift differential offered for evenings (hours worked after 5:00pm) and weekends You Will: • Support MRI Technologists and Radiologists to promote patient safety and efficient workflows, • Comply with all HIPAA guidelines, confidentiality guidelines, and safety guidelines for a laboratory/clinical environment., • Assist in coil positioning, MRI safety screening, patient observation, and procedure prep, • Collect and document accurate patient medical histories and record them in the EMR, • Maintain a clean and safe MRI control room and decontaminate coils, equipment, and exam rooms, • Greet and guide patients through the MRI process, putting them at ease and answering questions, • Administer oral contrast under the technologist direction and provide instructions as needed, • Support technologists with coil setup, suite cleanup, and supply stocking, • Help screen patients and verify exam documentation, • Assist with positioning patients, gowning, removing IVs, and providing discharge instructions, • Collaborate with the MRI Steering Technologist and site leadership to ensure smooth operations, • Communicate delays and schedule changes to the front desk and team, • Attend required trainings, meetings, and quality control activities You Are: • Passionate about patient care and committed to providing excellent service, • Organized, proactive, and comfortable in a fast-paced imaging environment, • A clear communicator with strong interpersonal skills, • Detail-oriented and skilled in managing multiple clinical and administrative tasks, • Able to maintain a calm, professional demeanor—even under pressure To Ensure Success In This Role, You Must Have: • High school diploma or equivalent, • Completion of an approved MRI Technologist Assistant program, including clinical hands-on training, • Valid Basic Life Support (BLS) certification required, • At least one year of experience in a healthcare or medical setting, • Strong computer and time management skills, • Certified Nursing Assistant (CNA) or Medical Assistant (MA) designation (preferred) Why Choose Us: • Competitive Pay & Benefits: Enjoy comprehensive medical, dental, and vision plans, matching 401(k), and paid time off., • Professional Growth: Access training programs, certifications, and career advancement opportunities., • Cutting-Edge Technology: Work with state-of-the-art equipment to deliver the best care possible., • Community Impact: Be part of a company that values making a difference in patients’ lives every day.