Medical Practice Administrator
2 days ago
Stuart
About the Opportunity We are seeking a dynamic, experienced Practice Administrator with a proven track record of successfully leading, improving, and growing medical practices. This is an executive-level leadership opportunity for an individual who brings strong business acumen, operational expertise, financial discipline, and exceptional people leadership. The Administrator will serve as a strategic operational partner to the physician owner, taking ownership of practice performance, identifying opportunities, making informed recommendations, and driving execution. The successful candidate will be a visible, hands-on leader who leads by example and embodies a service leadership approach. This individual will establish accountability, build trust, and create an environment where high performance, collaboration, and exceptional patient care coexist. Key Responsibilities • Lead the overall growth strategy of the practice, identifying opportunities to increase revenue, improve profitability, expand services, and strengthen market position., • Partner closely with the physician owner on strategic planning, business development, expansion initiatives, and long-term organizational goals., • Take ownership of operational performance and drive execution of strategic initiatives., • Build and implement scalable systems, processes, reporting structures, and accountability mechanisms to support continued growth., • Oversee daily clinical and administrative operations while maintaining high standards of efficiency, accountability, and patient service., • Anticipate and troubleshoot operational, personnel, financial, and patient-related challenges, developing practical and timely solutions., • Effectively diffuse challenging situations using sound judgment, communication, professionalism, and emotional intelligence to achieve positive resolutions., • Build an environment where patients feel heard, respected, valued, and confident in the care and service they receive, strengthening patient trust and long-term loyalty., • Serve as a trusted resource for employees and leadership when addressing sensitive or complex issues., • Lead human resources functions, including recruitment, onboarding, employee relations, performance management, retention, and staff development., • Oversee accounts receivable, accounts payable, medical billing, collections, and revenue cycle management., • Establish, monitor, and assess KPIs across financial, operational, clinical, employee, and patient-experience functions., • Analyze KPI results to identify trends, opportunities, and areas requiring improvement, then develop and implement appropriate action plans., • Monitor financial performance, budgets, revenue, expenses, and operational metrics to support informed business decisions., • Negotiate and manage contracts with vendors, payers, service providers, and other business partners., • Ensure compliance with applicable healthcare regulations, policies, and industry standards., • Oversee provider credentialing, enrollment, and related administrative requirements., • Evaluate and optimize workflows to improve productivity, patient experience, employee effectiveness, and overall practice performance., • Develop and execute marketing and business development initiatives supporting dermatology and aesthetic services., • Identify and implement AI, automation, and emerging technologies to improve efficiency, patient communication, data collection, collections, and administrative processes., • Establish performance benchmarks and reporting systems to ensure the practice is prepared for continued expansion., • Recruit, mentor, develop, and retain a high-performing team while fostering a culture of accountability, collaboration, respect, and excellence. Qualifications • Proven leader with a demonstrated track record of growing revenue, improving profitability, developing high-performing teams, and implementing operational infrastructure within a medical practice., • Minimum of three years of progressive leadership experience in a medical practice setting., • Strong experience in HR, accounts receivable, accounts payable, medical billing, revenue cycle management, credentialing, compliance, contract negotiations, and marketing., • Demonstrated ability to establish and assess KPIs and use data to drive operational and financial decisions., • Innovative and enthusiastic about implementing AI, automation, and technology solutions that improve practice efficiency and performance., • Strong relationship builder who can develop trust and credibility with physicians, employees, patients, vendors, and business partners., • Exceptional communication, problem-solving, conflict-resolution, and interpersonal skills., • Demonstrated ability to anticipate challenges, troubleshoot effectively, and turn difficult situations into positive outcomes., • Strong executive presence and business acumen, with the ability to understand the relationship between clinical operations, financial performance, employee engagement, patient experience, and practice growth., • Ability to work collaboratively with a physician owner while taking independent ownership of operational priorities and execution., • Experience with Modernizing Medicine (ModMed) is strongly preferred. Experience & Education • Bachelor's degree in Business Administration, Healthcare Administration, or a related field or equivalent experience., • Minimum of three years of executive management experience in a medical practice setting., • Demonstrated leadership responsibility for medical practice operations, financial performance, human resources, and growth.
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