Tact Tech Security Solutions, LLC.
Security Guard Gatehouse/Rover
9 days ago
Port Saint Lucie
Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company parties, • Competitive salary, • Flexible schedule, • Free food & snacks, • Free uniforms, • Opportunity for advancement, • Signing bonus As a Gatehouse & Rover Security Officer, you will be responsible for maintaining a safe, secure, and professional environment for the communities and properties we serve. This position requires a vigilant, proactive, and highly reliable individual who can balance access control, gatehouse operations, and mobile patrol responsibilities. Officers must be professional, detail-oriented, and able to effectively communicate with residents, guests, and management. You will serve as the first point of contact at gatehouses and the visible presence on roving patrols, playing a key role in deterring unauthorized activity, enforcing community rules, and ensuring smooth daily operations. Key Responsibilities Gatehouse Duties • Access Control: Verify resident, guest, and vendor credentials using ABDI or other access systems; ensure all visitors are properly logged., • ID Verification: Collect and scan IDs as required; enforce zero-tolerance policies on unauthorized entries., • Resident & Guest Interaction: Provide clear, professional, and courteous communication when processing visitors., • Phone/Radio Use: Answer gatehouse calls promptly, relay information to dispatch/supervisors, and respond to 10-4 checks., • Documentation: Maintain accurate visitor logs, incident reports, and gate access records., • Post Coverage: Ensure the gatehouse is never left unattended. Rover/Patrol Duties • Mobile Patrols: Conduct regular patrols of community streets, amenities, and perimeter areas using marked patrol vehicles., • Foot Patrols: Dismount to patrol sensitive/high-traffic areas such as pools, clubhouses, playgrounds, and tennis courts., • Security Monitoring: Identify and report suspicious activity, hazards, or breaches; respond quickly to emergencies., • Resident Support: Professionally engage with residents and guests; provide directions, assistance, or rule enforcement as needed., • Incident Response: Respond to alarms, emergencies, disturbances, or incidents; follow escalation protocols and notify dispatch., • Vehicle/Equipment Use: Safely operate patrol vehicles, radios, and body cameras; perform daily inspections of assigned equipment. General Duties • Communication: Maintain constant communication with dispatch and supervisors; respond to hourly radio checks., • Customer Service: Provide VIP-level concierge-style service while ensuring enforcement of policies and community rules., • Reporting: Submit accurate and complete daily activity reports, incident reports, and time-stamped photos as required., • Professionalism: Uphold Tact Techs standards in uniform appearance, conduct, and interaction with the public., • Compliance: Adhere to all company policies, site-specific post orders, and Florida state regulations under Chapter 493. Qualifications • Minimum Education: High school diploma or equivalent (or 5 years verifiable security/military/law enforcement experience)., • Licensing: Must possess a valid Florida Class D Security License., • Drivers License: Valid U.S. drivers license with a clean driving record., • Age Requirement: Must be at least 25 years old for unarmed positions operating patrol vehicles., • Experience: Prior security, military, or law enforcement experience preferred but not required., • Skills: Strong observation, communication, and conflict-resolution skills., • Technology: Basic computer and smartphone skills for ABDI, TrackTik, and report writing., • Physical Ability: Must be able to stand, walk, and patrol for extended periods; able to operate a patrol vehicle safely. Minimum Requirements • Must be reliable, punctual, and able to work scheduled shifts, including nights, weekends, and holidays., • Must pass a background check in compliance with federal, state, and local laws., • Must pass a drug screen where permitted by law., • Must respond promptly to radio checks and dispatch communication., • Must maintain a professional appearance and adhere to Tact Techs uniform policy.