Ameristar Home Care Services is seeking a friendly, organized, and professional receptionist to be the first point of contact for our clients, visitors, and staff. The ideal candidate will provide excellent customer service, answer and direct phone calls, schedule appointments, and assist with administrative tasks in a fast-paced environment. This role plays an essential part in ensuring smooth daily operations and maintaining a welcoming atmosphere for clients, families, and fellow employees. Key Responsibilities: • Greet and welcome visitors, clients, and aides in a friendly and professional manner., • Answer and direct phone calls, take messages, and ensure proper follow-up., • Schedule appointments for clients and coordinate with clinical staff to arrange home visits or assessments., • Assist with intake and verification of patient information., • Maintain and manage office calendars, ensuring all appointments are scheduled accurately., • Ensure the reception area is clean, organized, and stocked with necessary supplies., • Perform general office duties, including data entry, filing, and photocopying., • Assist with processing mail and distributing packages to the appropriate departments., • Provide administrative support to other team members as needed, including the office manager and administrative staff., • Maintain confidentiality of client information, adhering to HIPAA guidelines., • Assist in managing and updating client records within the agency’s database., • Help coordinate and support marketing and outreach efforts, including scheduling meetings or events., • Respond to inquiries from clients or family members, providing appropriate information or directing them to the relevant department. Qualifications: • High school diploma or equivalent required., • Previous experience in an office or healthcare setting, preferably in home care or a similar field., • Strong verbal and written communication skills., • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment (phones, fax, copier)., • Ability to multitask and prioritize in a fast-paced environment., • Excellent customer service skills and a positive attitude., • Strong attention to detail and organization., • Ability to handle sensitive and confidential information with discretion., • Familiarity with healthcare terminology and basic understanding of home care services is a plus., • Knowledge of HIPAA regulations is preferred.
Benefits: Company parties Home office stipend Stock options plan Job Title: Front Desk Receptionist – Physical Therapy Clinic Location: Maspeth, Middle Village, Queens, NY Job Type: Part-Time (25–30 hours/week) Schedule: Monday to Friday, variable shifts between 8 AM – 6 PM Compensation: Based on experience About Us: We are a dedicated and compassionate physical therapy clinic focused on helping patients recover, heal, and regain strength in a supportive, welcoming environment. We’re currently looking for a friendly and detail-oriented Front Desk Receptionist to join our front office team on a part-time basis (25–30 hours/week). Job Summary: As the first point of contact for our patients, the Front Desk Receptionist sets the tone for a positive patient experience. You’ll be responsible for greeting patients, scheduling appointments, verifying insurance information, and supporting day-to-day administrative needs. Key Responsibilities: Greet patients and visitors with a warm, welcoming attitude Answer phones and direct calls professionally Schedule, confirm, and manage patient appointments using our scheduling software Assist in verifying insurance benefits and obtaining authorizations Handle patient check-ins and check-outs efficiently Maintain accurate and up-to-date patient records Support physical therapists and office staff with administrative tasks as needed Ensure the front desk area is clean, organized, and presentable Qualifications: High school diploma or equivalent (required) Prior experience in a medical or physical therapy office preferred Familiarity with insurance verification and authorization processes is a plus Strong communication and interpersonal skills Excellent organizational skills and attention to detail Comfortable multitasking in a fast-paced environment Friendly, professional, and compassionate demeanor What We Offer: A supportive, team-oriented work environment Training and onboarding for the role Competitive hourly pay Flexible part-time hours (25–30 hours/week)