279 Best help desk support Jobs in New York, NY (June 2025)

Job Overview Modern Age is a forward-thinking longevity and wellness clinic in NYC, dedicated to helping clients look and feel their best at every age. We are a growing startup seeking a customer-centric, proactive Full-Time or Part-Time Front Desk Administrator who shares our passion for wellness, aesthetics, and providing exceptional service. Key Responsibilities: Warmly greet and assist clients, ensuring a seamless and welcoming experience that reflects Modern Age’s commitment to personalized care. Manage scheduling, appointment confirmations, and client communications using platforms like Canvas and Podium. Process payments and manage billing with Stripe, ensuring smooth and secure transactions. Address guest concerns or complaints with professionalism and efficiency. Handle administrative tasks such as filing, correspondence, and maintaining office supplies. Following up with labs orders when necessary. Collaborate with management to streamline front desk operations and improve efficiency as we grow. Stay up-to-date on Modern Age’s services, including Botox, HydraFacials, Microneedling, and other longevity-focused treatments, and products to confidently address client inquiries. Assist with maintaining a calm, organized workspace that enhances the client experience. Qualifications: Previous experience in a med spa, aesthetics, or wellness setting is required. Outstanding customer service and communication skills, with a warm and professional demeanor. Familiarity with platforms such as Stripe, Canvas, and Podium is plus. Excellent time management skills to prioritize tasks effectively. The ability to multitask and prioritize in a fast-paced environment. A proactive mindset with a desire to assist in streamlining operations and enhancing overall client satisfaction. Team player who works well in collaboration with management and supports the vision of Modern Age. What We Offer: An exciting opportunity to be part of an innovative startup at the forefront of longevity and aesthetic care. A positive, supportive work environment focused on professional growth. Competitive hourly wage with room to grow within the company. Discounts on retail and aesthetic services. Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Expected hours: 25 – 40 per week Schedule: 4 hour shift 8 hour shift Day shift Morning shift Work Location: In person

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RRYL Skin Spa

🌟 Front Desk + Brand Assistant – Luxury Skincare Spa

Part-Time or Full-Time | In-Person | $20–22/hr + Performance Bonuses RRYL Skin Spa is a high-end skincare studio in Midtown Manhattan, rooted in Moroccan wellness traditions and modern skincare rituals. We are seeking a poised, detail-oriented, and hardworking Front Desk & Brand Assistant to help support our daily operations, and contribute meaningfully to our growing brand. This is more than a front desk job. You’ll represent a luxury experience—ensuring every client feels seen, cared for, and immersed in the world of RRYL. ✨ Your Role Greet clients with warmth, elegance, and attentiveness Manage bookings, confirmations, and schedule flow using Mindbody Handle payments, send digital receipts, and track client preferences Answer phone calls, messages, and client DMs (Instagram/WhatsApp) Maintain a clean, calm, and high-standard front of house Support light content creation: film behind-the-scenes, client testimonials, spa ambiance, etc. Represent the brand voice and aesthetic in all interactions 🎯 Who You Are Professional, polished, and reliable with a strong work ethic Passionate about skincare, luxury service, and hospitality Tech-savvy: Comfortable with booking software (like Mindbody), email, and social media Excellent communicator with strong organization skills Naturally proactive: sees what needs to be done and does it Previous spa, salon, hospitality, or luxury retail experience preferred 💼 What We Offer $20–22/hr based on experience (with growth potential) Performance bonuses for client rebookings, content support, and referrals Flexible part-time or full-time schedule based on your availability Discounted or complimentary skincare treatments The opportunity to grow with a rising luxury wellness brand

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JS Homecare Agency of NY - Queens

Sunset Park, Brooklyn

We are seeking a detail-oriented and organized Office Clerk to join our team. The ideal candidate will play a vital role in ensuring smooth office operations by performing various administrative tasks. This position requires strong customer service skills and proficiency in office software, making it essential for maintaining effective communication and support within the organization. Responsibilities Greet and assist visitors at the front desk, providing excellent customer service. Manage incoming calls and respond to inquiries with professionalism. Perform data entry and maintain accurate records using computerized systems. Utilize Google Suite for document creation, scheduling, and collaboration. Proofread documents for accuracy and clarity before distribution. Provide administrative support to team members as needed, ensuring efficient workflow. Handle customer support inquiries, addressing concerns promptly and effectively. Maintain an organized filing system for easy retrieval of documents. Experience Previous experience in an administrative role is preferred but not required. Strong customer service skills with a friendly demeanor. Familiarity with front desk operations and office procedures is a plus. Proficient in using Google Suite applications (Docs, Sheets, Calendar). Excellent proofreading skills to ensure high-quality documentation. Bilingual Chinese candidates are encouraged to apply to enhance communication with diverse clients. A willingness to learn and adapt in a fast-paced environment is essential. Join our team as an Office Clerk where your contributions will help create a positive experience for both our clients and staff! Job Type: Full-time Pay: $20.00 - $21.00 per hour Expected hours: 35 per week Benefits: Health insurance Paid time off Schedule: 8 hour shift Day shift Monday to Friday No nights No weekends Work Location: In person

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AA Driver Training Center

Front Desk Receptionist-Chinese speaking

1 month ago

$18–$19 hourly

Part-time

Sunset Park, Brooklyn

DTA Driver Associates, Inc. (AA Driver Training Center) is a private company that was formed in 2016 to meet a growing need for reputable companies in New York City to train for-hire drivers. The mission of the driving school is to provide each student with a solid foundation of knowledge and skills to help them become a safe, responsible, and confident driver; we strive to be a one-stop resource center for existing and future TLC drivers. Position Summary: The Office Receptionist, serves as an office gatekeeper and performs front-desk administrative duties, greets visitors, oversees the office setting, maintains office supplies, and ensures compliance. Position Objective: To accurately understand and accommodate customer needs by providing satisfactory solutions within required time frame. Responsibilities Greet visitors, assess their needs, support them by providing information and direct them appropriately Assist and support the entire student enrollment process Establish a professional & friendly interface Find out caller’s objectives and proposed resolution Help students to set up TLC account and upload required documents to TLC Remind students to come to class and check attendance Collect course fees from students and ensure the accuracy and timely completion of transactions Support instructors and other administrative personnel with their administrative functions Maintain a variety of records, invoices, receipts, files and department databases Keep office supply room tidy and organize Troubleshoot and coordinate any office emergencies—e.g., power outage, internet outage (inform IT), fire extinguisher audit, etc. Maintain safe, clean reception area by following procedures, rules, and regulations. Other tasks as needed Qualifications Highly responsible and willingness to take ownership of every incoming request by delivering satisfactory solutions that meet or exceed client expectations Exceptional planning and organizational skills, including ability to prioritize Detailed-oriented Excellent customer service and interpersonal skills Ability to work in a fast-paced, highly demanding environment Self-motivated problem-solver Computer Literate Associate degree required, Bachelor degree preferred Bilingual English & Chinese is preferred This position is open for both full-time and part-time applicants. Job Type: Part-time Pay: $18.00 - $19.00 per hour Benefits: Paid time off Schedule: Monday to Friday Work Location: In person

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Hotel Chamber of Commerce

My name is Nathaniel Clarke, and I am reaching out on behalf of a unique and purpose-driven hybrid initiative: The Chamber of Commerce Guest Staff Affairs, doing business as the Hotel Chamber of Commerce, and our nonprofit wing, the Hotel Advocacy Network (HAN). Together, we are redefining what hospitality can look like — not just at the front desk, but in the hearts and minds of every guest and staff member. We believe that fairness, emotional intelligence, and accountability should be embedded in every guest experience. Our mission is built on three pillars:1. Hotel Chamber of Commerce (HCC) – The For-Profit Arm Supports hospitality operations by offering: The EchoConnect Front Desk System, a real-time AI-powered check-in and loyalty audit tool Staff training modules in empathy, decorum, crisis de-escalation, and human trafficking prevention The Sauti Listener system — a venting tool designed to reduce leadership burnout 1. Hotel Advocacy Network (HAN) – Our Nonprofit Force 2. Leads grassroots and institutional advocacy by: 3. Promoting ethical hospitality standards 4. Offering emotional intelligence programs to under-served communities 5. Campaigning for policy change, diversity, and staff dignity3. League of Hospitality Guardians – The Next Generation of Leadership 6. This signature program under HAN trains and certifies Hospitality Heroes who exemplify: 7. H = Hospitable, E = Empathy, R = Resolution, O = Ownership. 8. Students who intern with us become part of this larger ecosystem — learning from real-world business, tech, and nonprofit experiences, while contributing to meaningful social change. Open Intern Roles: Marketing & Social Media Intern – Create campaigns and promote outreach Nonprofit & Grant Writing Intern – Assist with funding proposals and impact storytelling Tech & Automation Intern – Work on our EchoConnect platform Hospitality Training Support Intern – Help build and document empathy + decorum modules All roles are remote-friendly, with flexible hours, and eligible for college credit (if approved by your institution). Interns receive professional mentorship, a letter of recommendation, and the chance to directly impact the future of hospitality. I've attached a full flyer and listing for your review. We’d love if you could circulate it among your students or post to your job/internship board. Thank you for your time and dedication to student growth. Together, we can build a fairer, smarter, and more human-centered hospitality industry. Warm regards, Nathaniel Clarke Founder, Hotel Chamber of Commerce & Hotel Advocacy Network

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