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Job Description Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? • Competitive pay which matches your abilities and experience, • Health coverage for you and your family, • Generous number of vacation days per year, • A robust wellness plan and health club discounts, • Continuing education assistance to grow and further your talents, • 403(B) plan with company matching Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Contact Center Agent who: The Contact Center Agent I is responsible for facilitating the completion of the patient care coordination in multiple areas supporting Providers, Nursing, Medical Assistants, Front Desk and handling inbound calls for health centers(s). The Contact Center Manager or Supervisor will directly assign and manage this position in alignment with operations and Clinical groups. The emphasis of this role is to expedite incoming calls working towards first call resolution and related processes. Actively supports and participates in quality improvement to ensure efficiency, accuracy and facilitate patient access to care. This position provides outstanding service while meeting or exceeding departments performance standards. As a contact center agent, you will be supporting our patients as a first point of contact and resolving needs concerning their care. We will rely on you to actively listen to our patients by utilizing your customer service experience, attention to detail, and passion to help others to meet their needs and deliver a positive experience in every patient interaction. Essential Functions: • Promptly answers inbound calls, greeting callers, identifying self and the agency, and helping provide quality customer service on every interaction. Probes for proper calling routing and completes call routing to ensure patient reaches intended destination., • Serves as an operator for Clinica Sierra Vista inbound and outgoing calls and ensures the patient is transferred or referred to the correct department., • Schedules/reschedules appointments. Answers phone in appropriate manner. Probes for all required patient/customer information, including demographic and appointment needs. Pre-screens for ability to meet financial obligations of visit cheeks for eligibility to appropriate special funded programs., • Pre-registers patients to include entry of all demographic information. Communicates financial requirements to patient such as co-pay so ensure that patient is prepared. Verify insurance eligibility as allowed., • Follows-up with patients, to include upcoming appointments, re-scheduled appointments, and resolution of patient’s inquiry., • Participates in Quality Improvement activities and training programs as required and/or appropriate. Maintains confidentiality of all patient information received verbally, electronically or in writing., • Must be willing and able to change work shifts to meet patient and departmental needs., • Ensures specialty reports are tasked as appropriate for review., • Contacts/expedites connection with language line as directed., • Identifies patient needs to ensure the patient is provided complete and accurate information regarding their care, • Processes required transactions via mainframe or web-based applications., • Maintains a thorough knowledge of the company and patient programs, policies, and technology., • Performs other work-related duties as required. You'll be successful with the following qualifications: • High school diploma or completion of General Equivalency Degree (GED), • Must be computer proficient and able to appropriately utilize an HER/EPM system, • Able to type a minimum of 25 WPM and 10-Key, • Excellent customer service skills, • Good communication skills: ability to speak clearly, concisely and respectfully over the telephone., • CA driver’s license and clean driving record., • Must adhere to Clinica Sierra Vista’s employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Job Description Grapevine MSP Technology Services is expanding, and we are seeking an organized, driven Project Coordinator to join our team. Founded in 2009 by CEO Joe Gregory, Grapevine MSP has grown from a recession-era startup into the Central Valley's largest managed IT services provider with a team of over 60 professionals headquartered in Bakersfield, CA. As a Microsoft Tier 1 Partner, we deliver proactive IT support, cybersecurity, cloud, VoIP, strategic consulting, and 24/7 help desk services to businesses of all sizes. Our mission is simple: to help businesses thrive through smart, secure, and innovative technology. Our "let's figure it out" culture isn't a tagline — it's how we show up for our clients and each other every day. If you are organized, thrive in a fast-paced environment, and take pride in keeping complex projects on track, we encourage you to apply. ▌ What You'll Do • Project Planning: Define project scope, timelines, milestones, and resource requirements in collaboration with engineers and account managers., • Scheduling & Coordination: Coordinate internal resources, third-party vendors, and client stakeholders to ensure all project activities are aligned and on schedule., • Client Communication: Serve as the primary point of contact for clients throughout project delivery — providing clear, proactive updates on status, timelines, and any changes., • Risk Management: Identify potential project risks, escalate issues early, and work with the team to implement mitigation strategies., • Documentation: Maintain detailed project documentation, including project plans, status reports, meeting notes, change orders, and post-project reviews., • Budget Tracking: Monitor project budgets and flag variances to leadership promptly., • Vendor & Procurement Coordination: Coordinate hardware and software procurement, track order status, and ensure timely delivery to support project schedules., • Process Improvement: Contribute to the continuous improvement of project management processes, templates, and best practices across the team., • Cross-Team Collaboration: Act as the bridge between engineering, sales, and client success teams — ensuring seamless handoffs and consistent communication throughout the project lifecycle. Requirements What We're Looking For • 2–4 years of experience in a project coordination, project management, or operations role., • Proven ability to manage multiple projects simultaneously in a fast-paced environment., • Strong written and verbal communication skills — comfortable presenting updates to clients and internal leadership., • Proficiency with project management tools (e.g., ConnectWise, Autotask, Microsoft Project, Asana, or similar)., • Solid working knowledge of Microsoft Office 365 — particularly Outlook, Excel, and Teams., • Excellent organizational and time management skills with a sharp attention to detail., • Ability to identify and resolve scheduling conflicts and resource constraints proactively., • Customer-focused mindset — you treat every client interaction as an opportunity to build trust. Preferred • Experience working in a Managed Service Provider (MSP) or IT services environment (highly preferred)., • Familiarity with IT infrastructure concepts — networking, cloud, hardware deployments, or Microsoft 365 migrations., • Experience with PSA (Professional Services Automation) platforms such as ConnectWise Manage or Autotask., • PMP, CAPM, or similar project management certification is a bonus., • Experience coordinating hardware/software procurement and vendor relationships., • A continuous improvement mindset — always looking for smarter, more efficient ways to Benefits ▌ Why Grapevine MSP — Benefits & Perks We take care of our people. Here's what you can expect when you join the team: • Competitive Pay — salary commensurate with experience, • 401(k) Plan with 4% matching contributions, • Low-cost, high-quality Healthcare — Medical, Dental, and Vision coverage, • Paid Vacation Time, • Paid Sick Time, • Performance Bonuses, • Work Anniversary Recognition, • Equipment and Tools Provided — everything you need to do great work, • Growth & Development Plans — industry-specific training courses and certifications covered, • Team Events & Social Events — we work hard and celebrate together, • Exposure to diverse client environments and a wide range of technologies and project types ▌ How to Apply Apply directly through Workable using the link in this posting. We review every application and aim to respond within 5–7 business days. Grapevine MSP is an equal opportunity employer committed to building a diverse, inclusive, and welcoming team. Questions? Reach us at careers@grapevinemsp.com

Job Description We are looking for an Accounting Clerk to join a growing team in California. This opportunity is ideal for someone who enjoys balancing front-office support with core accounting tasks in a steady Monday through Friday schedule. The position offers room for career development and welcomes candidates with at least one year of experience, while also providing training for someone eager to learn and contribute. Responsibilities: • Manage daily front-desk activities by greeting visitors, directing inquiries, and handling a multi-line phone system in an efficient manner., • Support accounting operations by processing accounts payable transactions accurately and keeping vendor records organized., • Prepare and post accounts receivable entries, track incoming payments, and assist with resolving billing questions., • Review employee timecards for completeness and help process payroll information on a consistent schedule., • Maintain clear email communication with internal teams, customers, and vendors regarding administrative and accounting matters., • Use QuickBooks Online to record financial activity, update account information, and support routine bookkeeping tasks., • Create, update, and organize spreadsheets in Microsoft Excel to track financial data and assist with reporting., • Provide general administrative support to ensure office workflows remain efficient and day-to-day operations run smoothly.

Job DescriptionCompany Description The Wonderful Company and its co-owners, Lynda and Stewart Resnick, have a long-standing commitment to investing in the communities where their employees live and work, especially in California’s Central Valley, home to 3,000 employees. The Resnicks, along with their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across the Central Valley, Fiji, and the world. To learn more about The Wonderful Company and its core values, visit csr.wonderful.com. Job Description Do you want to be a part of a team that is providing essential primary care to the employees of Wonderful Pistachios, Wonderful Halos and POM Wonderful? Help bring healthcare services directly to their workplace, as we reduce the number of employees living with preventable chronic diseases and illnesses in California's Central Valley? We are looking for a Lead Primary Care Physician to work closely with our CMO to help develop the care team in evaluating and scaling interventions to address the social determinants of patient health. Join us in creating a healthier future! This is an onsite position based in Lost Hills and Delano, CA. Relocation Assistance is available. Essential Job Duties & Responsibilities: • Provides compassionate and high-quality patient care and implementation of evidence-based medical practices (70% clinical, 30% administrative/leadership)., • Serve as a clinical leader within a multidisciplinary clinical environment to strategically improve health outcomes for empaneled patients in a coordinated manner., • Provide clinical direction for clinic support staff, such as health coaches, medical assistants, and front desk staff, to ensure excellent clinical care., • Participates and leads initiatives for improved patient health outcomes., • Works closely with business unit leaders who oversee the facilities and employees where our clinics are located and collaborates with them on how to improve health outcomes., • Develops, reviews, and revises protocols, training materials, and project-specific data., • Supported by a committed and collaborative healthcare team, which includes Primary Care, behavioral health, including psychiatric support, nutrition, physical therapy, health coaching, and medications, all free to patients., • See an average of 12 patients/day, with 100% outpatient care and NO obligations to be on medical call during evenings and weekends., • Lead or support onsite, mobile, and community-based efforts that aim to improve patient engagement, access, population health management, referral tracking, and clinical quality performance., • Serve as lead collaborating physician to a team of non-physician healthcare providers (physician assistants and nurse practitioners)., • This position is based in Lost Hills, CA & Delano, CA., • Travel is required to Lost Hills clinic, Delano clinic, and Mobile clinic., • Perform other duties assigned.Qualifications, • Graduate from an accredited medical school (MD/DO)., • Valid CA medical license or eligible., • DEA Certificate., • Board certification in Family or Internal Medicine, preferred., • Written and verbal fluency in medical Spanish, preferred., • Proficient with EMR systems (Epic). Additional Information Wonderful's dedication to you: • Pay range: $275,000 - $317,000 annually. Final compensation will be dependent upon skills & experience., • Monthly Car Allowance, • Relocation Assistance, • Annual Performance Bonus eligible, • Student loan repayment assistance potential, • Malpractice and tail end coverage, • Continuing Medical Education allowance, • College scholarships for employees' children, • Competitive benefits packing including Medical, Vision, Dental, 401k, PTO, sick days, paid holidays, tuition reimbursement program and 100% of CA accreditation fees paid, • Wonderful Giving (www.wonderfulgiving.com) -- allowing you to donate company money to a cause of your choice, • Access to many Wonderful Company perks, including the corporation's health clinic and fitness center Quality of Life in the Central Valley: Framed by the Sierra Nevada to the east and the Coast Ranges to the west, California's Central Valley is one of the world's most productive agricultural regions and the base of The Wonderful Company's agricultural operations. This vast area enjoys a moderate climate and offers residents a high quality of life, low cost of living, and a host of diverse cultural and recreational activities. From wine tasting and hiking to rafting, fishing, skiing, and surfing -- all within a two-hour drive -- the family-friendly Central Valley has much to offer. All your information will be kept confidential according to EEO guidelines. EEO is the law - click here for more information

Job Description Job Summary: The Maintenance Engineer provides mechanical technical support for maintenance and reliability activities, provides design concepts, and manages maintenance focused initiatives. They are responsible for near-term and long-term maintenance support on fixed equipment, rotating equipment, I&E, and piping systems. The Maintenance Engineer also develops and leads maintenance projects and initiatives. The Maintenance Engineer ensures the reliability, safety, and efficiency of industrial machinery, facilities, and systems by assisting in the development of preventive maintenance plans, routine inspections, troubleshooting malfunctions, and executing repairs. They help ensure compliance with safety regulations to minimize operational downtime. Essential Functions: • Supports day-to-day performance of equipment to ensure safe operations and that, regulatory, commercial, and logistical requirements are met., • Diagnoses, repairs, and supports testing of mechanical, electrical, rotating equipment, and hydraulic issues., • Leads mechanical field changes and through the MOC (management of change) process for capital and maintenance projects., • Provides engineering support for equipment and piping changes., • Improves fixed and rotating equipment asset availability, criticality assessment, PM development, and utilization., • Identify opportunities for improvement (proactively and reactively)., • Inspect field equipment installations according to the design and fabricator’s specifications during unit outages and upgrades., • Work with process engineering, maintenance, and operations personnel to troubleshoot failures and provide feedback on RCA’s (root cause analysis) reports., • Work with vendors, licensors, and contractors to support debottlenecking, optimization, and troubleshooting as needed to maintain safe and reliable operations., • Provide support during unit commissioning, startups and shutdowns., • Daily interaction and communication with maintenance supervisors and the reliability team as well as maintenance and operations staff., • Provide after-hours support when appropriate – emergency call out, etc., • Help develop justification and work scope for T/A and maintenance., • Support T/A with potential extended work schedules and/or night shifts as appropriate, • Lead and manage small to medium reliability initiatives., • Lead and participate in the MOC process and participate in hazard reviews (What-Ifs, HAZOPs) and troubleshooting., • Lead and/or support investigations for mechanical related near misses and incidents., • Maintain current work lists with priorities, • Perform other tasks as assigned. Required Skills/Abilities: • Strong interpersonal skills and extremely resourceful, • Proven ability to provide mechanical engineering support for capital & maintenance projects, • Familiarity with applicable health and safety regulations, • Strong technical, analytical and problem-solving skills, • Ability to prioritize tasks and to delegate them when appropriate, • Ability to function well in a high-paced and at times stressful environment, • Proficient with Microsoft Office Suite of products. Education and Experience: • BS Mechanical Engineering degree, • A minimum of 3 years of mechanical engineering operations support experience in petrochemical, refining, and/or renewable fuels processing., • Experience with industry standard project management practices. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer, • Prolonged periods of standing and/or walking, • Must be able to lift up to 40 pounds, • Ability to perform repetitive movements over long periods of time, • Ability to work in confined spaces and wear self-contained breathing apparatus, • Must be able to climb ladders and or stairs on tanks, vessels and structures; wear respirator; work around equipment containing high pressures and temperatures and various chemicals Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ready to start a rewarding career in healthcare? At Indigo Dental Staffing, we connect you with top dental practices across California. Picture yourself in a clean, professional environment, wearing stylish scrubs, helping patients feel confident about their smiles, and building a career you’ll be proud of. No experience or certification required! Enjoy great pay, hands-on training, and a flexible weekday schedule (Monday–Friday, 9–5). The Role We’re hiring friendly, motivated Dental Assistants to join local dental offices near you. You’ll support clinical teams, assist with patient care, and help create a positive experience for every patient. Whether you’re new to the field or already have experience, we’ll help you grow and thrive. No experience necessary to apply, but pay increases based on your experience level. Why Indigo? • No Experience? No Problem! Training available., • Career Growth: Work with top dental offices., • Flexible Hours: Full-time or part-time options., • Perfect Match: We place you in an office that fits your vibe. What You’ll Do • Assist dentists during procedures., • Prep and clean treatment rooms., • Take X-rays (training available)., • Record and update patient information., • Sterilize tools and maintain a clean workspace., • Support front-desk check-in and scheduling., • Share post-treatment care tips with patients., • Follow OSHA, HIPAA, and safety guidelines. What You’ll Get Benefits: • Medical Insurance, • Dental Insurance, • Vision, • 401k, • 9-5, M-F schedule Compensation: • Hourly, $18-$25 starting pay What You Need • High school diploma or GED., • Great communication and teamwork skills., • Reliability and a willingness to learn., • Background check and valid driver’s license., • Authorization to work in the U.S. Bonus Skills (Not Required) • Dental Assisting Certification., • Bilingual (Spanish/English). Ready to Get Started? Your new career in healthcare is just a click away. Step into a bright, professional office where every day you make a difference helping patients smile and growing your own skills and confidence along the way. Apply now and start your journey toward a fulfilling dental career!

Ready to start a rewarding career in healthcare? At Indigo Dental Staffing, we connect you with top dental practices across California. Picture yourself in a clean, professional environment, wearing stylish scrubs, helping patients feel confident about their smiles, and building a career you’ll be proud of. No experience or certification required! Enjoy great pay, hands-on training, and a flexible weekday schedule (Monday–Friday, 9–5). The Role We’re hiring friendly, motivated Dental Assistants to join local dental offices near you. You’ll support clinical teams, assist with patient care, and help create a positive experience for every patient. Whether you’re new to the field or already have experience, we’ll help you grow and thrive. No experience necessary to apply, but pay increases based on your experience level. Why Indigo? • No Experience? No Problem! Training available., • Career Growth: Work with top dental offices., • Flexible Hours: Full-time or part-time options., • Perfect Match: We place you in an office that fits your vibe. What You’ll Do • Assist dentists during procedures., • Prep and clean treatment rooms., • Take X-rays (training available)., • Record and update patient information., • Sterilize tools and maintain a clean workspace., • Support front-desk check-in and scheduling., • Share post-treatment care tips with patients., • Follow OSHA, HIPAA, and safety guidelines. What You’ll Get Benefits: • Medical Insurance, • Dental Insurance, • Vision, • 401k, • 9-5, M-F schedule Compensation: • Hourly, $18-$25 starting pay What You Need • High school diploma or GED., • Great communication and teamwork skills., • Reliability and a willingness to learn., • Background check and valid driver’s license., • Authorization to work in the U.S. Bonus Skills (Not Required) • Dental Assisting Certification., • Bilingual (Spanish/English). Ready to Get Started? Your new career in healthcare is just a click away. Step into a bright, professional office where every day you make a difference helping patients smile and growing your own skills and confidence along the way. Apply now and start your journey toward a fulfilling dental career!

Wanted - Big Brains & Huge Hearts: We are looking for creative and passionate geeks, nerds, thinkers, tinkerers, and builders. Geeks and Nerds is an innovative technology company that encourages ingenuity, defies the norm, fosters teamwork, and defines the future for our community and nation. Come join the company that develops innovative solutions that makes a positive difference in our community and nation. Join a company of significance! We are seeking a qualified individual or company to provide on-call IT support for our office in Honolulu, Hawaii. The person (or company) selected for the role will assist with physical IT issues that cannot be resolved remotely by our IT team. The position is as-needed, with no set hours or monthly commitment, and requires flexibility to respond to support requests when required. Key Duties and Responsibilities: • Install and replace hardware shipped to the office by GaN IT (hardware will be preconfigured prior to shipment)., • Troubleshoot unresponsive hardware, such as power cycling switches or addressing non-responsive printers., • Repair and replace Ethernet connections, including cable termination and troubleshooting., • Perform basic troubleshooting for network and hardware issues., • Maintain accurate records of IT system changes (such as fixes, updates, replacements)., • Prepare work reports and updates for IT leadership. Requirements and Qualifications: Education: • High school diploma or equivalent required., • Associate’s or Bachelor’s degree in Information Technology or related field preferred. Experience: • 1–3+ years of experience in help desk, IT support, or computer technician roles. Technical Skills: • Basic network troubleshooting, including switches and printers., • Ability to terminate Ethernet cables and troubleshoot connections. Physical Ability: • Ability to lift and carry 30–50 pounds., • Ability to maneuver in tight spaces for equipment cabling. Other: • Must be a U.S. citizen., • Must pass background checks required by GaN Corporation as DoD contractor. Work Environment: • This is an on-call position with no set hours or monthly commitment., • The office is remotely administered by GaN IT, and support will be required only for physical issues that cannot be resolved remotely. GaN Corporation is an Equal Opportunity Employer. We are pleased to consider all qualified applicants for employment without regard to race, color, gender, sexual orientation, gender identity, religion, national origin, age, marital status, veteran status, disability, genetic information or any other legally protected classifications. GaN Corporation participates in E-Verify.

Full-time Description Description This isn’t a job. It’s a territory to own. We’re not looking for someone to “manage accounts.” We’re looking for someone who takes over a market, grows existing relationships, builds demand, and wins. At HiViz, you’re not sitting behind a desk, you’re in firehouses, at training nights, running demos, building relationships, and turning conversations into closed business. If you’re the kind of person who hates losing, thrives on competition, and wants your income to reflect your performance, keep reading. What You’ll Be Doing This role is about owning and growing territory results: • Live in the fire service world. You’ll be in a demo vehicle, in stations, at events earning trust face-to-face and becoming a known name in your territory., • Create demand (not just respond to it). You’ll educate departments, uncover problems, and show exactly how HiViz solutions help first responders work more safely and effectively., • Drive your dealer network like a business. Train them. Support them. Partner with them. The goal isn’t activity, it’s pull-through sales and growth., • Be the expert people rely on. You’ll know lighting, installs, configurations, and real-world applications well enough that both dealers and end users trust you without hesitation., • Run your pipeline like a professional. Demos ? opportunities ? closed business. You’ll own your activity, your follow-up, and your numbers inside HubSpot., • Win. Consistently. This role is built for people who expect to exceed quota, not hope to hit it. Who Thrives Here · You’ve spent 3-5+ years in channel sales, selling through dealers or distributors. · You’ve spent 5+ years in outside sales, ideally growing multi-state territories. · You’ve sold premium products, not commodities. You know how to create value, not compete on price. · You understand or can quickly earn credibility in the Fire/EMS space. You are the person who: · Takes control of a room · Builds trust fast · Moves conversations towards a decision · Is competitive in a real way, not just talk · Can track the numbers, cares about winning, doesn’t need to be pushed You want a role where: · Your effort = your income · Your territory = your business · Your results = your reputation Compensation This position offers a competitive compensation package with On-Target Earnings (OTE) well into the six figures, combining a strong base salary with uncapped commission. This role is built for top performers who want their income to reflect their output, rewarding those who outperform targets, and drive real growth. There are no ceilings here, your results directly determine how far you go financially. Why HiViz (Your Competitive Edge) Most sales roles expect results but don’t give you the tools. We do. · A well established and high performing territory. · A product roadmap to accelerate territory growth. · Company-generated leads and inbound demand. · Brand reputation to succeed fast. · A dedicated demo vehicle to command attention and close business on-site. · A CRM with end-user and dealer lists supported by a dedicated revenue operations team. · Trade show budget and coordinated event support to increase visibility and accelerate pipeline. · A team culture that is competitive, supportive, and deeply connected to the Fire/EMS community. The Bottom Line If you’re looking for a laid-back role, a “relationship manager” position, or something where average effort gets you by. This isn’t it. If you want to own a territory, to build something real, and to be paid like a top performer then let’s talk!

Full-time Description $17/hour + Monthly Bonus | Full-Time | Monday–FridayMake an impact—while working from home. Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we’d love to meet you. You’ll play an important role in helping patients navigate their financial responsibilities with respect and care. We’ll provide the equipment, tools, training, and support—you bring the drive to succeed. What We Offer: • $17/hour + monthly bonus opportunities, • Consistent Monday–Friday schedule, • Medical, dental, vision, GAP, and life insurance, • 401(k) with company match, • Paid time off and paid holidays, • Company-provided equipment What You’ll Do: • Talk with patients to help them understand their accounts and find solutions, • Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable., • Handle a high volume of inbound and outbound calls, • Accurately document interactions in our systems, • Meet performance goals (with support and coaching along the way) Requirements Qualifications: • 1+ year of experience in a call center, customer service, billing, or collections, • Strong communication and problem-solving skills, • Ability to build trust and work through sensitive conversations, • Basic knowledge of medical terminology (preferred), • A reliable, detail-oriented work style Work-From-Home Requirements: • Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA, • Quiet, private workspace, • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer, • Wi-Fi and hotspots are not supported, • Must meet tech requirements before training begins BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections. Salary Description $17.00 Per Hour

Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build upcoming concerts in schools, churches, and community groups. Join us and help keep our communities filled with song as you support customers who appreciate a helpful attitude and enthusiasm for music. You will support them on the phone and through email and chat. This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY • 1 year of customer service or customer support experience, • 1 year of previous call center or office background experience required, • A high school diploma or GED is preferred, • Technical savvy (able to toggle between multiple browsers & systems using dual monitors), • Previous experience using Outlook, Word & Excel preferred, • Knowledge of CRM systems a plus, • Previous remote work from home experience a plus, • Quick learner and able to work independently, • Strong phone and verbal communication skills along with active listening, • Must be at least 18 years of age, • A background check and drug screen applicable with state and federal laws is required, • Must be able to speak, read, write and understand English, • In this role, you’ll take the lead in addressing customer questions and concerns on all products and services through communication channels such as phone, email and chat, • Manage large amounts of inbound calls in a timely manner, • Able to work without a script and maintain call control, • Identify customers' needs, clarify information, research and provide solutions and/or alternatives, • Access company and client resources provided to accurately handle the call, • Identify upsell/cross-sell opportunities, • Actively participate in efforts to support customer satisfaction and maintain quality, • Skillfully change from one task to another without loss of efficiency or composure, • Ability to multi-task using multiple system pending the clients working environment, • Successfully complete all training sessions, • Effectively communicate with patience and understanding, • Remain positive and professional in all customer interactions, • Be available at your desk, maintaining punctuality and attendance at all scheduled times, • Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas, • Flexibility to cross train as requested, • Maintain the utmost confidentiality and security as it pertains to Five Star Call Centers policies, • Perform other duties as assigned*, • Strong phone and verbal communication skills along with active listening through multiple channels, • Customer focus and adaptability to different personality types, • Maintaining composure in challenging and complex situations, • Ability to use technology effectively and productively independently, • Regularly required to sit, • Regularly required to use hands to feel, handle and control objects, • Occasionally required to reach, stoop, kneel, or crouch, • Occasionally required to lift and/or carry loads of up to 30 lbs, • All standard vision abilities are required, • All standard hearing abilities are required, • Equipment will be shipped to you., • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment $14 - $14 an hourStarting pay - $14/hr plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance Shifts between 8:00am-5:00pm (CST) ; Work Days - M-F Paid Training - typically 3 weeks in length from 8:00am-5:00pm Mon-Fri (CST) Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star Call Centers is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Position Summary: Remote / Onsite support of our clients and their systems including installation of hardware, software, and general troubleshooting, consulting, and support services. Responsible for maintaining client systems and networks in conjunction with other team members. Project management of larger implementations that may require the support of other technicians within PTSI and coordination with customer. Supporting the sales team by helping to develop quotes for hardware, software and network projects as needed in a timely manner. Required Skills & Experience: Education: Degree in a technical discipline plus employment experience, preferred. Years of experience (Preferred): At least 2 years of experience as a Help Desk, field technician, or related role in the support and management of network systems. MSP (managed service provider) or field experience preferred. Desired Skills: General Networking / IT Skills: • Configure and maintain the network to ensure reliable connectivity and data integrity via the use of best practices., • Install and support network components including routers, switches, firewalls, backup systems, Network area storage, end-user workstations, printers, peripheral devices, and other associated hardware and software., • Monitor and test network performance and troubleshoot any performance issues., • Pulling Cat 5-6 cables to install network cabling, able to work with hands., • Adding peripherals: Mounting TV’s, monitors, keyboard, and CPU mounts on the wall., • Configure and maintain the network to ensure reliable connectivity and data integrity via the use of best practices., • Monitor and test network performance and troubleshoot performance issues., • Monitor, test, and document network hardware configurations, security settings, processes, policy compliance, backup procedures, and other activities. Systems Administrator Skills: • Active Directory (User Management, Group Policies), • OS: Microsoft, Apple, • Back-Ups: Maintain, test, and update the data backup systems, archiving, and disaster recovery plan., • Virtualization: VMware, Hyper-V preferred, • Office 365 Administration / Management, • Multi-Factor Authentication administration/Management, • Email Systems (Office 365), • MDM / Mobile Device Management Help Desk: • Troubleshooting: Provide end-user technical support to clients over the phone or onsite, • Troubleshooting: OS and application issues over the phone or onsite, • Ticketing systems: Working knowledge of ticketing systems Certifications (a plus, but not required): Microsoft, CCNA, NETWORK+, A+, Security +, etc. • Desired Experience working at an MSP (not required) Other Requirements: • Strong customer service skills, • Strong technical aptitude., • Desire to Learn / Grow, • Able to lift 50lbs. Compensation: $55,000.00 - $70,000.00 per year Progress Technology Solutions, inc (PTSI) was established in 2001. Over the past 20 years, we have grown to be one of the most reliable IT company – providing IT services in NYC and now around the world. We are proud to have numerous clients in a diverse set of fields. After eight successful years in Florida, PTSI expanded to the Northeast. Progress became a strong force in the IT industry with the July 23, 2008 opening of its New York City office. Global Health Strategies, The Enterprise, Goldman Sachs and many others have already chosen to engage our services.

We’re hiring a Technical Support Specialist (Tier 1) to join our remote team in the U.S. In this entry-level role, you’ll be the first line of support for Conversica customers. You’ll provide outstanding service, guided troubleshooting, and a clear, confident voice when customers need help. You’ll triage support tickets, assist with product navigation and account updates, and collaborate with Tier 2 Support Engineers and cross-functional teams. If you're energized by helping others, curious about how software works, and looking to build hands-on experience in the SaaS world, this could be a great fit. • Deliver timely and professional support to customers via email, phone, and live chat., • Troubleshoot and diagnose technical issues related to Conversica’s software, following standardized processes., • Use internal systems (e.g., Zendesk, Salesforce) to manage, prioritize, and track support tickets., • Escalate complex issues to Tier 2 support and proactively communicate status updates to stakeholders., • Identify recurring issues or trends and share observations with the team., • Apply product customizations and optimizations submitted by the Customer Success team., • Support the knowledge base by documenting common solutions or FAQs., • Collaborate with teammates to ensure a high-quality customer support experience., • 1+ years in a SaaS, IT, or Help Desk support role (or relevant internship experience)., • Excellent written and verbal communication skills., • Strong technical aptitude and problem-solving skills., • Ability to work independently and prioritize multiple tasks in a fast-paced environment., • Familiarity with support tools such as Zendesk, JIRA, Salesforce, or similar., • Basic understanding of CRMs, marketing platforms, or willingness to learn., • Interest in learning foundational SQL concepts over time., • High school diploma or equivalent required; associate degree or higher preferred., • Willingness to occasionally work weekends or holidays as needed.This is a full-time, hourly, non-exempt role. The hourly pay range for this position is $24.00 to $27.00, depending on market location and experience. Conversica offers a comprehensive benefits package including health, dental, vision, PTO, holiday pay, and 401(k).

Life-Work Balance. Love your job and work from home. Surround yourself with others who strive for exceptional results. Never be asked to return to the “office” again. We’ve been a remote-only business since we started back in 1999. Choice Property Resources is a well-established, business-to-business professional services firm in growth mode. The IT Operations Specialist plays a critical role in supporting company operations by managing a diverse range of systems and projects. This position requires strong organizational skills and the ability to thrive in a fast-paced environment. The ideal candidate will demonstrate strong proficiency in Microsoft Excel, a solid foundation in IT systems and software, and a genuine interest in technology, a proactive approach to troubleshooting and a commitment to delivering exceptional technical services to your coworkers are essential for success in this role. Experience with Salesforce is highly desirable. You are a dynamic candidate who is a highly motivated, self-starter with strong communication skills. You can prioritize and manage multiple projects efficiently without close supervision. You intuitively understand and use technology, including cloud-based software and computer hardware. You have solid work experience yet would describe yourself as trainable and coachable. Aside from the opportunity to grow the range of skills you’ll develop, the volume of assignments and the types of projects on which you’ll work, you will be placed in the ideal environment for personal growth as well. Success in this position will have a positive impact on Choice Property Resources. You will receive support that will enable you to reach your goals. This person will work from a home office in the Traverse City, Michigan area and have the ability to travel up to 5% of the time for staff and client/vendor meetings. Note: This is a fully - remote role and is open to individuals who reside in the Traverse City, Michigan area. To work from home, you do need a dedicated workspace that is free from distractions and background noise. Ability to meet in-person occasionally. Choice Property Resources has over 25 years of experience representing multifamily properties with telecom and other service contracts. We are a successful organization in growth mode—a seven-time winner of the Columbus Business First Fast 50. Check us out at _. Choice Property Resources is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. What You Will Do You will specialize in managing various tasks and projects that assist and support the success and efficiency of our staff. Duties includes and is not limited to the following: • Execute routine IT tasks assigned for new hires, including coordinating system setup, account provisioning, and documentation., • Manage hardware and equipment purchases, shipping and master inventory control list., • Make recommendations on improving processes in this position., • Assist with onboarding processes and ensure new employees have access to required tools and platforms., • Maintain and monitor system performance and integrity across platforms., • Support the department’s operational workflows and contribute to process improvements., • Support the Director of IT, including with Salesforce., • Other duties as assigned. Who You Are • You are comfortable with maintaining detailed reports and ledgers and importing/exporting data., • You have a thirst for learning and innovation. This is a fast-paced environment where processes change and evolve., • You are personable, professional, and responsive. You’ll be dealing with team members of all levels, and your behavior reflects on the company., • You can think critically and prioritize effectively., • You are flexible and adaptable. Priorities will shift frequently, and you’ll need to be ready to refocus efforts while balancing lower priority tasks., • You are the most organized person on the team. You plan everything down to the minute and nothing falls through the cracks., • You have that “figure it out factor” and the ability to work out solutions. What You Need to Have • Highly motivated, self-starter, a skillful communicator, and comfortable working without close supervision, • Strong figure it out factor, • Detail oriented, • Solid organizational and task management skills, • Effectively work and prioritize among multiple projects, • Flexibility to take on new and different assignments as they arise or as demand dictates, • Successful experience in any of the following areas will help set you apart from other candidates:, • Managing computer inventory and onboarding readiness, • Salesforce Administration experience, • Data migration / data management, • Systems integrations, • Management of outside service providers, • Experience managing hardware and/or supporting remote workers (WFH), • Experience with multifamily, real estate development, telecom, construction, property management, training or professional services a plus, but not required Expectations • Focus for being organized, detail oriented and meeting deadlines., • Prioritizing projects and communicating priorities and timelines., • Focus on top priorities, one at a time., • Implementing and offering improvements to Choice systems., • On-going willingness and openness to change and improve., • Contribute to company's growing culture of sales and accountability., • Consistent use of Salesforce., • Continuing to grow yourself professionally and personally., • Be a self-starter and act with urgency., • Honesty., • Professional, pleasant and productive behavior., • Bring forward new ideas., • Maximum use of technology, including company provided AI. What We Offer • Work from home, • Competitive salary, • Incentive pay, • 401(k) Plan, • Company match up to 4%, • Eligible after six months, • Health, dental, and vision insurance, • Company paid long-term and short-term disability insurance, • Company paid life insurance, • Paid Time Off: 27 paid days off in a full year:, • 12 paid holidays annually, • 15 days of PTO per year to start, • Two volunteer days paid per year, • Mileage reimbursement, • Professional development opportunities, • Friendly and supportive work environment, • Company provides laptop, docking station with full size monitors, keyboard, mouse, printer, webcam, etc. What Employee Provides • Employee provides a dedicated workspace with a desk at home free from distractions and background noise., • If needed due to cellular coverage issues: Residential grade landline phone for work calls, • High Speed Internet Connection with a minimum speed of 100 Mbps download / 20 Mbps upload. 1/2026

Job DescriptionClinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? • Competitive pay which matches your abilities and experience, • Health coverage for you and your family, • Generous number of vacation days per year, • A robust wellness plan and health club discounts, • Continuing education assistance to grow and further your talents, • 403(B) plan with company matching Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Supervisor-BH who: The Behavioral Health (BH) Supervisor, with support from the Clinical Manager, is responsible for the day-to-day operations of the Behavioral Health Center. Acting as the onsite representative of BH administration, the Supervisor ensures that best practices are followed and manages the operations of Clinica Sierra Vista's (CSV) BH centers. This position serves as the first point of contact for clients, employees, and community partners with questions or concerns, and works closely with clinical staff to ensure smooth client flow, effective supply management, and efficient staff scheduling. The Supervisor plays a key role in promoting operational efficiency and ensuring that clinic objectives are met through daily management, monitoring, and reporting. With a strong focus on customer service, this role is essential for the overall success of the clinic. Essential Functions: • Oversees daily BH site operations, including managing appointment scheduling, billing procedures, and environment of care., • Interview, select new staff and coordinate training of new and established non-clinical BH staff., • Manage staff by assigning and delegating tasks as needed., • Assumes responsibility for client charts and medical records, as well as the support staff who maintain them., • Has the ability to cover any support staff position during illness, vacation, or leave of absence., • Work with BH providers to meet productivity and address timeliness of documentation concerns., • With Clinical Manager’s ’s support, will approve payroll, manage time off requests and effectively use resources to optimize productivity., • Ensures BH site and team are meeting all quality improvement guidelines and requirements by county, state and federal entities as well as auditing agencies., • Interacts with clients, gains customer feedback and addresses client complaints., • Monitors clinic’s performance through reports and dashboards for overall BH clinic efficiency., • Perform introductory and annual non-clinical employee reviews, competency forms and provide constructive feedback on their performance to help meet organizational and professional goals, • In collaboration with the Clinical Manager, maintain site safety and Joint Commission requirements such as safety drills, EOC rounds, etc., • The Clinical Manager will set a climate of open and frequent communication to include Huddle, and site meetings., • Other duties and responsibilities as assigned. You'll be successful with the following qualifications: • Two years’ experience in supervisory or administrative capacity., • Must be reliable with attendance., • Must be highly organized and detail oriented., • Knowledge of BH clinic policies and procedures., • Ability to operate office machines and computer workstation., • Must have the ability to work various schedule desk including late hours and work., • Must have a pleasant, professional attitude toward clients, co-workers and superiors. Teamwork skills a must. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Job DescriptionClinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? • Competitive pay which matches your abilities and experience, • Health coverage for you and your family, • Generous number of vacation days per year, • A robust wellness plan and health club discounts, • Continuing education assistance to grow and further your talents, • 403(B) plan with company matching Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Supervisor-BH who: The Behavioral Health (BH) Supervisor, with support from the Clinical Manager, is responsible for the day-to-day operations of the Behavioral Health Center. Acting as the onsite representative of BH administration, the Supervisor ensures that best practices are followed and manages the operations of Clinica Sierra Vista's (CSV) BH centers. This position serves as the first point of contact for clients, employees, and community partners with questions or concerns, and works closely with clinical staff to ensure smooth client flow, effective supply management, and efficient staff scheduling. The Supervisor plays a key role in promoting operational efficiency and ensuring that clinic objectives are met through daily management, monitoring, and reporting. With a strong focus on customer service, this role is essential for the overall success of the clinic. Essential Functions: • Oversees daily BH site operations, including managing appointment scheduling, billing procedures, and environment of care., • Interview, select new staff and coordinate training of new and established non-clinical BH staff., • Manage staff by assigning and delegating tasks as needed., • Assumes responsibility for client charts and medical records, as well as the support staff who maintain them., • Has the ability to cover any support staff position during illness, vacation, or leave of absence., • Work with BH providers to meet productivity and address timeliness of documentation concerns., • With Clinical Manager’s ’s support, will approve payroll, manage time off requests and effectively use resources to optimize productivity., • Ensures BH site and team are meeting all quality improvement guidelines and requirements by county, state and federal entities as well as auditing agencies., • Interacts with clients, gains customer feedback and addresses client complaints., • Monitors clinic’s performance through reports and dashboards for overall BH clinic efficiency., • Perform introductory and annual non-clinical employee reviews, competency forms and provide constructive feedback on their performance to help meet organizational and professional goals, • In collaboration with the Clinical Manager, maintain site safety and Joint Commission requirements such as safety drills, EOC rounds, etc., • The Clinical Manager will set a climate of open and frequent communication to include Huddle, and site meetings., • Other duties and responsibilities as assigned. You'll be successful with the following qualifications: • Two years’ experience in supervisory or administrative capacity., • Must be reliable with attendance., • Must be highly organized and detail oriented., • Knowledge of BH clinic policies and procedures., • Ability to operate office machines and computer workstation., • Must have the ability to work various schedule desk including late hours and work., • Must have a pleasant, professional attitude toward clients, co-workers and superiors. Teamwork skills a must. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Strategic Customer Success Manager Remote based - USA (Midwest/Mountain time zones preferred) Summary SafetyChain Software is looking for a driven, skilled, and experienced Strategic Customer Success Manager, with enterprise experience to join our Customer Success team. Reporting to the Senior Manager of Customer Success, you will serve as a trusted advisor to a portfolio of strategic customers, helping them achieve measurable business outcomes through the successful adoption and optimization of SafetyChain solutions. In this role, you will build strong relationships with customer stakeholders, develop success strategies aligned to customer objectives, identify opportunities for growth and expansion, and proactively mitigate risks that could impact retention. You will work closely with Account Management, Product, Professional Services, Support, and Engineering to advocate for customer needs and ensure long-term customer success. As SafetyChain continues to invest in analytics, automation, and AI-driven capabilities, you will leverage modern tools and insights to improve customer engagement, uncover opportunities, and deliver more strategic guidance to customers. If you enjoy solving complex business challenges, building trusted customer relationships, and partnering cross-functionally to drive meaningful outcomes, we'd love to hear from you. Who We Are: SafetyChain is a rapidly scaling B2B SaaS provider revolutionizing plant management for Food and Beverage manufacturers by improving yield, maximizing productivity, and ensuring compliance. Our impressive client base includes renowned brands like Albertsons, Clif Bar, Tyson Foods, and Whole Foods. Join a dynamic, collaborative team driven by innovation, agility, and rapid growth. What You'll Do: As part of the Customer Success team, you will be responsible for partnering with strategic customers to maximize the value they receive from SafetyChain and achieve their business objectives. Through a combination of executive relationship management, strategic planning, business reviews, training, and customer advocacy, you will help drive customer retention, adoption, and growth. You will collaborate with Account Management, Professional Services, Support, Product, and Engineering to ensure customers have a seamless experience throughout their partnership with SafetyChain. You will serve as the voice of the customer internally, helping influence priorities and ensuring customer feedback is translated into actionable insights. Key Responsibilities • Build trusted relationships with executive sponsors, operational leaders, and key stakeholders across strategic customer accounts., • Develop and execute customer success plans aligned to customer business objectives and desired outcomes., • Drive product adoption and customer engagement through strategic guidance, training, consulting, and best practice recommendations., • Identify risks early and develop mitigation strategies to support customer retention and long term success., • Lead and participate in Executive Business Reviews and strategic account planning discussions., • Partner with Account Managers to identify expansion opportunities and support solution discussions that demonstrate customer value., • Demonstrate and solution SafetyChain capabilities during expansion and growth conversations., • Provide advanced configuration guidance, reporting expertise, and workflow recommendations., • Support complex customer escalations by coordinating internal resources and driving resolution plans., • Track customer health, adoption trends, and business outcomes to identify opportunities for improvement., • Generate customer success stories, ROI analyses, and product enhancement use cases in collaboration with customer stakeholders., • Serve as the Voice of the Customer by synthesizing customer feedback, business challenges, and market trends to influence internal priorities and product direction., • Utilize AI-powered tools and workflows to improve customer insights, streamline customer success activities, and identify opportunities to increase customer value and adoption., • Deliver webinars, onsite workshops, training sessions, and customer enablement programs that drive customer success., • Collaborate cross-functionally to ensure customers receive a consistent, high quality experience throughout their lifecycle. Our Values • Quality Above All: Build the best and most effective experiences for our teams and our customers, • Work Smart: Drive operational excellence that maximizes productivity and delivers superior value to customers., • Innovate for Impact: Pioneer solutions that enhance manufacturing processes and outcomes, benefiting both our industry partners and the consumers they serve., • Grow Together: Create strong, inclusive partnerships with customers, working as One Team with help and hustle to drive mutual success and innovation., • Integrity in Action: Operate with honesty, transparency, and respect, fostering trust with our customers and our peers. What You’ll Need (Requirements) • Bachelor’s Degree (BA/BS) or equivalent work experience required., • 3+ years of experience in Customer Success, Account Management, Professional Services, or related customer-facing SaaS roles, • 2+ years of experience supporting manufacturing industry customers, • 2+ years of experience with Quality Management Software (QMS), • Working knowledge of ERP, MES and related systems, • Experience with Statistical Process Control (SPC) and OEE., • Experience with safety, quality and compliance systems., • Experience presenting, training and demoing software to groups, • Experience using CRM and help desk ticketing systems (Hubspot or ChurnZero a plus), • Ability to travel to customer sites (30%). Skills • Executive presence and communication skills., • Strategic account planning and customer relationship management., • Strong presentation and facilitation skills (virtual and in-person)., • Data-driven decision making and analytical problem solving., • Change management and customer adoption leadership., • Ability to influence cross-functional teams without direct authority., • Creative, strategic, and solution-oriented mindset., • Ability to thrive in fast-paced environments with complex customer challenges. Personal Attributes • Growth Mindset: You are curious, coachable, and continuously seeking opportunities to learn, improve, and expand your expertise., • Initiative: You proactively identify opportunities, solve problems, and take ownership of driving outcomes without waiting for direction., • Process Oriented: You are organized and disciplined in creating scalable, repeatable processes that drive consistency and operational excellence., • Inquisitive: You enjoy digging beneath the surface to understand customer challenges, uncover root causes, and explore new ideas and technologies., • Integrity: You build trust through honesty, transparency, and accountability. You are comfortable giving and receiving candid feedback while always acting in the best interests of customers and teammates., • Customer Advocate: You are passionate about helping customers succeed and naturally balance customer needs with business objectives., • Adaptable: You thrive in fast-moving environments, embrace change, and remain effective when priorities shift. Things that Make the Job Awesome • Competitive compensation plan, • Opportunity for stock options, • Health benefits, • Self Care PTO Plan, • Flex Schedule, • Work From Home Flexibility, • Fast growing tech company with big opportunity, • Great team and culture, • Rewarding work that is solving an important problem, • Annual investment in your professional development Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status or any ot

This is a forward-deployed engineering role. You'll work shoulder-to-shoulder with mission heroes — the users, operators, and program engineers who run real workloads in real DoD environments — and you'll be the person who takes UDS Data Capability from "deployable" to "running in production under classification." You will deploy, harden, integrate, and operate our data stack in the mission hero's environment, then carry what you learn back into the product so the next engagement is easier. Forward-deployed means aligned with the mission hero, not always on a plane. Most of the work is remote. You'll travel to sites when the engagement genuinely calls for it — initial standup, in-SCIF integration work, on-the-ground incident response, training and knowledge transfer — and you'll be on a video call or in a shared chat with that same mission hero the rest of the time. The job is being their engineer, not living at their desk. You are a data engineer, a data scientist, and a general solutioner. You can take responsibility for the full breadth of a data platform — storage, ingestion, streaming, governance, access, and the Kubernetes machinery underneath all of it — make it work where it has to work, analyze what's running through it, and solve problems in real time for the mission hero. About 20% of your time, you'll also be what makes Defense Unicorns' forward-deployed team itself better — pairing with junior Data Engineer FDEs on hard problems, helping them develop the technical judgment that only comes from doing hard things, and raising the ceiling on what the team can take on. • Deploy and harden UDS Data Capability in the mission hero's environment — stand up the UDS Store (Iceberg, Rook/Ceph, pgvector, Postgres), wire up UDS Transit for air-gap data movement, configure UDS Govern policies (Pepr/Lula), and integrate UDS Connect (Strimzi/Kafka) where streaming or legacy connectors are required., • Own the integration with what they already have — connect UDS Data Capability to whatever's already running: Big Bang, legacy Oracle and SQL Server, flat-file drops, SOAP/REST endpoints, message buses, existing object storage, identity providers (Keycloak, mission-side SSO)., • Build pipelines that move data through classification boundaries — ingestion, transformation, catalog registration, model/dataset packaging via Zarf, cross-domain transit, eventual consistency across DDIL conditions., • Operate what you deploy — initial day-2 ownership: capacity, performance, backup/restore (Velero), observability (Vector/Loki), incident response, upgrade paths. Hand off to the mission hero's ops team once it's stable., • Generate accreditation artifacts — STIG evidence, cATO documentation, FIPS validation notes, policy mappings. You produce the evidence the mission hero's ISSM/ISSO needs to actually run this in IL4/IL5., • Be the voice of the mission hero back to product and engineering — file the issues, write the postmortems, propose the operator improvements, push the platform team on what's actually breaking in the field. Your field experience is the highest-signal input we have., • Train and transfer — leave the mission hero's team self-sufficient: runbooks, architecture docs, working sessions, knowledge transfer., • Grow junior Data Engineer FDEs — pair on hard problems, review integration designs before they reach the customer, and help junior engineers build judgment faster than they would alone. You're not managing anyone; you're making the team better. Travel Expectations: 10%-25% Data engineering breadth • Lakehouse & storage — production experience with Apache Iceberg (or Delta/Hudi), object storage (Ceph/S3-compatible), Postgres (including extensions like pgvector), and at least one columnar/OLAP engine (Trino, DuckDB, ClickHouse, Spark SQL)., • Streaming & integration — Kafka (preferably Strimzi on Kubernetes), Flink or equivalent stream processing, CDC patterns (Debezium), and the ability to bridge legacy systems (Oracle, SQL Server, flat files, SOAP) into modern pipelines., • Pipelines & orchestration — Airflow, Dagster, Argo Workflows, or similar; comfort building, scheduling, monitoring, and recovering production data pipelines., • Governance, catalog & access — REST catalogs (Iceberg REST, Polaris/Gravitino/Nessie family), ABAC/RBAC patterns, OIDC/OAuth, lineage and audit., • Data modeling & SQL — fluent in SQL; comfortable designing schemas for both analytical and operational workloads. You do not need to be the deepest expert in any single one of these. You do need to be credible across all of them and know which one to reach for. Platform & infrastructure • Kubernetes in production — deployments, operators, CRDs, storage classes, networking. You don't have to write controllers from scratch, but you can read and debug them., • Linux fundamentals, container runtime behavior, networking, TLS, secrets management., • IaC (Terraform, Pulumi, or similar) and GitOps patterns (Flux, ArgoCD)., • Familiarity with the CNCF ecosystem — what's a foundation project, what's a single-vendor project, why it matters. What "forward-deployed" requires • Active DoD security clearance required — TS/SCI preferred; minimum active Secret with the ability to obtain TS/SCI., • Comfort being the technical face of Defense Unicorns to a mission hero — listening before prescribing, writing clearly, briefing technical and non-technical stakeholders, and saying "I don't know yet, let me find out" without losing the room., • Comfort with on-site work when the engagement calls for it — in SCIFs and other restricted spaces, sometimes for days or weeks — and equal comfort doing the rest of the work remotely without losing the relationship., • Bias toward delivery. You'd rather ship a working integration with rough edges than a perfect design that hasn't met a real workload., • Self-direction. The mission hero's environment will surprise you, and the answer often isn't in the documentation yet — you'll write it., • The maturity to mentor without hovering. Junior engineers grow by doing Full compensation packages are based on candidate experience. Compensation ranges are established using national benchmarking data and apply across all geographic locations within the United States. Remote - USA $123,250 - $166,750 USD Defense Unicorns delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and security for the advancement of progress and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising security. Our team is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market. We create and deliver secure solutions for continuous software integration and delivery. Defense Unicorns consolidates the best practices for security pipelines, testing, and deployment automation in order to meet the high security requirements valued by mission owners. Our solutions are agnostic by design and we believe that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and outside the federal market buy and integrate software more easily. Defense Unicorns’ customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products. • Kubernetes, • Cloud Environments (AWS/GCP and Azure), • Infrastructure-as-code (like Terraform/Pulumi), • Continuous Delivery and automation tooling, • GitOps, • Containers, • CNCF projects and open source products and packages, • Helm/Kustomize-Value Stream Mapping, • Building and improving security delivery, • Building Kubernetes and cloud native applications Health: • Medical/Dental/Vision, • Premiums are 100% Company Paid, • Health Savings Account, • Life Insurance, • Disability Insurance Financial: • 401k Retirement Plan, • Company Stock Options, • Home Office Budget Leave: • We offer all full-time Unicorns Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s, • Paid Parental Leave Learning: • Reimbursement for approved trainings/subscriptions, • Conferences (travel, lodging, and fees) Don’t have all the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don't meet every requirement listed. At Defense Unicorns, we're committed to diversity. If you're enthusiastic about the role but don't match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. _

Payabli is a next-generation Payments Infrastructure and Monetization Platform purpose-built for vertical software companies. Through a single, developer-friendly API with low-code embedded payment components, Payabli enables platforms to seamlessly embed, monetize, and operationalize payments—making payments a core part of their platform and business model. By unifying payment acceptance, payment issuance, and advanced payment operations tooling, Payabli empowers software companies to manage and move money through a single infrastructure stack that delivers total control over the payments experience. Built to scale with PCI DSS 4.0 and SOC 2-compliant security, Payabli’s infrastructure delivers enterprise-grade reliability and trust while leveraging AI-driven intelligence to enhance visibility, streamline operations, and drive revenue growth. Backed by leading fintech investors including QED Investors, Fika Ventures, TTV Capital, and Bling Capital, Payabli is setting the standard for embedded payments infrastructure powering the next generation of vertical SaaS. As a Client Success Associate, you'll help uphold our core value of placing the customer first, providing white-glove service and acting as an advocate for client needs. You will work alongside a strong Support team, with the focus on building customer loyalty, retention and happiness. You will make our customers write us love letters! This is a fully remote role, but candidates must reside in the Greater Phoenix area. Be the Front Line of the Client Support Team Serve as the primary point of contact for partner and merchant inquiries, delivering timely and professional support via email and phone Build trusted relationships through responsive, professional, and solution-oriented communication Support & Ticket Resolution Respond to and resolve inbound partner and merchant support requests Triage, document, and escalate issues to internal teams as needed Maintain SLAs and ensure timely follow-up on all open cases Track, prioritize, and manage assigned tickets through resolution Knowledge Management Maintain accurate customer records, account updates, and support documentation Contribute to and improve the external knowledge base and communication library Identify recurring issues and partner with internal teams to drive long-term solutions Document processes, troubleshooting steps, and best practices to improve team efficiency Team Collaboration Partner closely with Client Success Managers to ensure seamless handoffs and shared context Collaborate with Engineering and Technical Support to investigate and resolve complex issues Work cross-functionally with Onboarding, Risk, Compliance, and Operations to support customer needs Surface customer feedback, trends, and product issues to help improve the overall client experience We'd love to hear from you if you have... 1+ year in a customer support, help desk, or IT support role or comparable customer-facing role. Problem-solving and written communication skills. Excellent communication and interpersonal skills, with an eagerness to communicate with clients and individuals daily. Experience with ticketing systems (Zendesk, Freshdesk, etc.). Exposure to financial software or payment systems is a plus. We think you'll love being part of our team because we’re a values driven company that cares deeply about our team, partners, and customers. Our north star values are: 🤝 Team Love = Customer Love — You understand that when you build great products for your internal partners, they deliver exceptional experiences to merchants. You obsess over the platform partners and businesses that depend on every payout landing on time. 🔥 Run to the Fire — When ACH returns spike or a card program hits a snag, you're the first one in the war room. You don't shy away from hard problems—you chase them. You volunteer for the complex, messy challenges others avoid. 🔍 Little Things Count — You sweat the details because you know a single decimal error in a payout can damage a business. You double-check edge cases, validate every assumption, and understand that excellence lives in the details. 💎 Truth Seekers — You give direct feedback, receive it with grace, and never let ego get in the way of finding the right answer. You document what you don't know, admit mistakes quickly, and hold yourself accountable in the open. 🚀 Relentlessly Curious — You're constantly asking "what if?" and "why not?" You study how competitors solve problems, explore adjacent industries for inspiration, and never stop learning about the payments ecosystem. We build technology that gets noticed and a workplace where people want to grow their careers.. Our work has been recognized by some of the industry’s most respected organizations, including the 2026 Forbes Fintech 50 list, which highlights the most innovative private companies in financial technology, Inc.’s 2026 Best Workplaces, and Built In’s 2026 Best Places to Work in Miami. What we can offer you: Competitive salary Stock options with the potential to unlock more equity as we grow Flexible PTO and paid parental leave Medical, dental, & vision insurance 401K, HSA, pre-tax savings programs We're eager to hear from you if you're interested in getting in at ground level in a fast-growing, exciting Fintech company! Payabli is an equal opportunity employer and values a diverse, inclusive workplace. Principals only. No external agency submissions. Candidates must apply directly; We will not accept submissions from third-party recruiters or staffing agencies.

WordPress Support Specialist (Contractor) Mannix Marketing, Inc. | Glens Falls, NY (Remote) | 1099 Contractor | $15–$35/hr DOE Mannix Marketing is a full-service digital marketing and web development agency founded in 1996 and based in Glens Falls, NY. We build and maintain custom WordPress websites for clients across healthcare, B2B, travel and tourism, and nonprofits. Every site we build is hand-coded — no page builders — and maintained to WCAG 2.2 AA accessibility standards. We're a fully remote team focused on delivering reliable, measurable results for our clients. We're looking for a WordPress Support Specialist to join our team on an ongoing contract basis. You'll work within our Zendesk support queue, handling maintenance requests, troubleshooting, and content updates across a portfolio of custom WordPress client sites. This is a ticket-based, largely asynchronous role. The work is practical and consistent — not glamorous, but important. You'll be the first point of contact for clients reporting technical issues, so your ability to communicate clearly and professionally is just as important as your technical skills. This is a support and maintenance role, not a design or new-build position. What You'll Do • Resolve incoming support tickets via Zendesk — content updates, plugin issues, broken layouts, form troubleshooting, and general site maintenance, • Perform edits and updates on custom WordPress sites built without page builders Work with plugins including ACF Pro, Gravity Forms, Classic Editor, Yoast SEO, and Custom Post Type UI, • Assist with basic hosting tasks, including SSL renewals, DNS updates, and cPanel navigation, • Communicate directly with clients in plain, professional language when explaining issues or setting expectations on resolution time, • Identify when a ticket requires escalation to a senior developer and hand off clearly, • Assist with Google Workspace admin tasks, including user setup and email configuration 1-2+ years of hands-on WordPress experience on sites not built with Elementor, Divi, Beaver Builder, or similar page builders • Comfort navigating and editing custom WordPress themes even if you're not writing PHP from scratch, • Familiarity with ACFPro, Gravity Forms, and Custom Post Type UI, • Basic understanding of cPanel, DNS records, and SSL certificates, • Experience using a ticketing or help desk system - Zendesk familiarity is a plus, • Strong written communication skills - you'll regularly be explaining technical issues to non-technical clients, and tone matters as much as accuracy, • Ability to work independently and manage your own queue without close oversight Experience supporting an agency portfolio (multiple client sites simultaneously) • Google Workspace admin experience, • Familiarity with WCAG 2.2 AA accessibility standards, • Custom CSS ability, • Upwork profile, or comparable, with verifiable reviews from maintenance or support work We want to be direct to save everyone time. Please do not apply if: Your WordPress experience is exclusively with page builders • You haven't worked on sites maintained outside of Gutenberg, Elementor, or Divi, • You've never used a ticketing or help desk system, • Your background is primarily site builds rather than ongoing maintenance and support Fully remote • Approximately 2-7 hours per week depending on ticket volume, hours may grow as the engagement develops, • Eastern time business hours preferred; some asynchronous flexibility available, • 1099 contractor, ongoing, • Rate: $25-$35/hr depending on demonstrated experience and skill

Company Overview: Enable Dental provides on-site dental care, with a mission to offer compassionate, high-quality services to those who need it most. As a company that operates 100% mobile, we pride ourselves on maintaining a positive and collaborative work culture, where every team member contributes to the care we provide. We are seeking a Tier 1 Tech Support Specialist who will embody these values while offering excellent internal customer service to our decentralized workforce. Job Overview: The Tier 1 Tech Support Specialist will serve as the first point of contact for internal IT support, focusing on providing excellent service to Enable Dental's remote and mobile teams. This role requires a proactive and customer-focused approach to resolving technical issues, configuring hardware, and ensuring smooth operations for employees across the organization. Success in this position means effectively troubleshooting issues, supporting user needs, and contributing positively to Enable Dental’s collaborative work culture. Must live in Arkansas and be able to travel to Fayetteville area 10% of the time. Provide Tier 1 support for employees using dental software tools and related platforms. Respond to requests such as password resets, software installations, and basic troubleshooting for connectivity issues (VPN, mobile hotspots, etc.). Troubleshoot application errors and manage device support (Windows laptops, mobile devices) to ensure minimal disruption to user workflows. Set up new user accounts and ensure proper access to Enable Dental's essential SaaS applications and dental software. Travel locally within Northwest Arkansas to pick up stored laptops and other hardware to ship(approximately 10% local travel required). Configure and prepare laptops for shipment to new or remote employees, ensuring all required software is installed and systems are ready for use. Utilize Remote Monitoring and Management (RMM) tools like NinjaOne to monitor and support remote devices. Provide excellent internal customer service, ensuring a smooth and positive experience for employees when dealing with technical issues. Collaborate closely with other team members to promote a collaborative environment where communication and teamwork are key to resolving technical challenges. Maintain open, clear communication with end-users to ensure they feel supported and valued throughout the troubleshooting process. Be available for minimal on-call duties to address urgent technical issues outside of standard business hours. Qualifications: Education Requirements: Bachelor’s degree in information technology or related discipline (Preferred) Certifications: CompTIA A+ (Preferred) ITIL Foundation Certification (Preferred) Experience: 1-2 years of help desk or technical support experience Jira Service Management and Google WorkspaceRemote Monitoring and Management (RMM) tools such as NinjaOne or similar platforms Managing and cloud-based identity and access management services, such as Azure Active Directory Implementing and managing Multi-Factor Authentication (MFA) and Single Sign-On (SSO) solutions. Supporting users in a decentralized or multi-location environment (Preferred) Skills: Familiarity with dental software like Carestack (preferred but not required) Basic understanding of Windows laptops, cloud-based SaaS applications, and mobile device troubleshooting Effective communication skills with the ability to explain technical concepts in a clear, user-friendly manner. Ability to thrive in a positive, collaborative culture, and contribute to a supportive team environment. Remote Work Requirements: Reliable high-speed internet connection Dedicated workspace free from distractions Compensation: Base compensation $40,000 -$45,000 (depending on experience) Benefits: Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Develop and maintain strong relationships with key stakeholders at Linear’s largest customers - act as the primary point of contact for customer inquiries, concerns, and feedback Become a product expert and help customers use Linear to drive business outcomes Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product What we're looking for 5+ years relevant work experience in a technical customer-facing role SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Previous experience working with product + engineering teams and/or developer tools is preferred What we offer Interesting and challenging work Work-life balance Competitive salary and equity Employee-friendly equity terms (early exercise, extended exercise) Stipend to set up your home office Paid lunch and coffee during workdays Work remotely, no commuting to the office Paid co-working space/desk at an office Health, dental, and vision insurance (US) Regular team events and offsites 5 weeks of paid vacation 4 months of paid parental leave Learn how we think and work: A story about our mission: _ Our hiring process: _ Building our way: _ Sequoia Capital Spotlight: _ Building our teams: _ A video series: _ Read about our recent and Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

At NetBox Labs, we’re building the future of network automation. Our products power the network and infrastructure management for thousands of organizations, from fast-growing startups to global Fortune 500 enterprises. As we scale through our next phase of growth, we’re looking for a hands-on Accounting Manager to focus and own our billing-to-revenue cycle, from contract setup and invoicing through revenue recognition, AR collections, and sales tax. This is a high-ownership role ideal for someone with deep SaaS experience who takes pride in getting the numbers right, building scalable processes, and partnering with across the business. Own end-to-end billing operations: review order forms/POs, validate inputs, and issue accurate invoices Monitor accounts receivable and drive collections, partnering cross-functionally to resolve discrepancies and improve cash conversion Manage revenue recognition (ASC 606), including maintaining schedules across subscription, cloud, on-premise, usage-based, and professional services contracts Reconcile key revenue accounts: deferred revenue and unbilled AR, proactively identifying and resolving issues pre-close Partner with Deal Desk, Sales, CS, and Legal to translate contract terms into accurate billing and revenue treatment Maintain sales tax compliance: ensure correct invoice treatment and coordinate filings Support month-end close: journal entries, accruals, and reconciliations tied to billing and revenue accounts Contribute across the accounting function as needed (AP, payroll, GL, close) - we’re a startup, so we pitch in where it matters most Assist with audits, reporting, and process improvements as the company scales Take ownership of ad hoc projects and help build scalable, efficient accounting processes Leverage AI and automation to streamline workflows, reduce manual effort, and modernize accounting processes 6+ years of progressive accounting experience, with 2+ years specialization in billing, AR, revenue recognition, and month-end close in a SaaS or subscription-based environment Deep knowledge of ASC 606, with the ability to independently analyze and apply guidance to complex or non-standard contracts Experience with sales tax compliance (e.g., Anrok, Avalara), including multi-state nexus and exemption management - bonus points for international tax or global entity exposure Proven ability to own and improve a month-end close: bank recs, balance sheet recons, accruals, and journal entries with focus on accuracy and speed Proficiency in QuickBooks Online or similar GL systems, including building and improving reconciliation and reporting workflows Strong ownership mindset - you’re proactive, resourceful, and comfortable operating in ambiguity Excellent communication skills and track record of effective cross-functional partnership with Sales, CS, Legal, and FP&A Adaptable and willing to roll up your sleeves across accounting areas (AP, audit, close) in a startup environment Experience in leveraging AI tools to streamline workflows, reduce manual effort, and help modernize the accounting function Bachelor’s degree in Accounting, Finance, or related field, CPA is a plus General Ledger: QuickBooks Online Billing & AR: Chargebee, Tabs Sales Tax: Anrok CRM: HubSpot AP & Corporate Cards: Ramp Payroll: Justworks, Deel FP&A: Spreadsheets (for now - we’re always open to improving our stack!) We own and solve problems with high attention to detail. Our open source contributors, users, customers & team are all part of our community. When our community wins, we win. We prioritize simplicity and think twice before adding complexity Clear communication helps keep our team aligned and collaborating smoothly. NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community. NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox. NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Linear is becoming a much broader product than people realize. With agents, mobile workflows, and new modalities, there’s a growing gap between what Linear can do and what people think it can do. This role exists to close that gap. We’re looking for someone who will live inside the product, discover what’s possible, and show the world. That means figuring out the most compelling use cases for Linear’s AI agent, demonstrating real workflows that teams can adopt, and getting those stories out through whatever format works best, whether that’s a tweet, a video, a blog post, or a live demo at a conference. The goal is to help people understand what they can actually do with Linear and make that feel concrete and exciting. Think of it as a product-obsessed marketer who is genuinely technical and knows how to communicate with depth. Location & work mode Linear is a remote-first company. This role is open to candidates based in the US and Europe. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Deeply understand Linear’s product, especially our AI agent and newer capabilities, and continuously discover productive, real-world use cases that teams would care about Create content that demonstrates those use cases, whether that’s short-form social, blog posts, video walkthroughs, or live demos. Format follows the story, not the other way around Build relationships with engineering and product-focused creators and collaborate on content that feels authentic rather than sponsored Work with our video team to produce technical product content that comes across with genuine depth Partner with support, sales, and product on developer-facing documentation and educational content Stay plugged into the conversations happening on X, in newsletters, and at events, and make sure Linear has a voice in the ones that matter What we’re looking for Someone technical. You get code, understand how software gets built, and can talk about it credibly Deep product intuition. You’re the kind of person who picks up a tool and immediately starts exploring what’s possible. You think in workflows and use cases rather than features Comfortable on camera and on stage. You can demo a product, record a walkthrough, or speak at a conference without it feeling forced. Twitter/X smart. You know how to use the platform, you understand what’s interesting to the people we’re trying to reach, and you can participate in the conversation with credibility Curious and self-directed. You’re already finding the next interesting thing to talk about on your own, already following the right people and noticing the opportunities Able to create video content end to end. You should be able to script, record, and edit a product walkthrough or demo without needing to hand it off to someone else What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: Competitive salary and equity Employee-friendly equity terms including early exercise in the US and extended exercise windows Daily meal and coffee stipend on every workday Paid co-working space or desk Health coverage (based on country requirements) 5 weeks paid vacation, plus local statutory holidays 4 months paid parental leave Paid month off after 4 years & every 2 years thereafter Regular team events and off-sites Remote-first with no required commute Learn how we think and work A story about our mission: _ Our hiring process: _ How we work: _ Our CEO and co-founder, Karri at 20VC: _ Make an Org Chart You Want to Ship — _ Building our teams: _ A video series: _ Read about our recent and Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Clearly AI automates the most painful bottleneck in the enterprise: security and privacy reviews. We help security teams complete high-quality threat models, privacy impact assessments, and vendor risk evaluations in minutes instead of weeks. We're live with Fortune 500s and global brands including Rivian, Ericsson, HID Global, Affirm, Webflow, and Okta. We've reviewed thousands of security-critical products, from badge scanners to stablecoin platforms to autonomous driving features. Backed by Y Combinator, Basis Set Ventures, Crosspoint Capital, Argon Ventures, and Ritual Capital. Selected as a Top 10 Finalist for the RSAC 2026 Innovation Sandbox Contest. Advised by former CISOs of Amplitude and OKX, the former CEO of Reddit, and the former CPO of Brex. We are early. We are deeply technical. We are building alongside real practitioners, and we want a real practitioner who loves working with customers to help. Our customers run security-critical workflows inside complex enterprise environments, and when something breaks they expect an answer that actually fixes it, not a status page. Seattle/SF preferred, remote OK. We meet in person 1-2x per quarter. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Our customers are security practitioners at Fortune 500s. They deploy Clearly AI alongside Jira, ServiceNow, Confluence, and GitHub, and they push the product hard in environments where stakes are real. When a review stalls, an integration drifts, or a model output looks off, they need a technical human on the other end who can dig in, find the root cause, and close the loop fast. We need a Support Engineer who owns the customer-facing technical interface end-to-end: triage, debug, fix or escalate, ship the doc that prevents the next one. This role exists to ensure customers feel taken care of, and to give engineering back their build time. 1. Customer Issue Resolution Own inbound issues from first message to verified resolution Reproduce, diagnose, and explain what's actually happening, both internally and to our customers Triage severity honestly and set expectations customers can plan around Be the person customers want on the thread when something is broken 1. Debug & Root Cause Analysis Read logs, traces, API responses, and model outputs to find the actual cause, not the surface symptom Use SQL and internal tooling to verify hypotheses before pulling engineering in Reproduce integration issues across Jira, ServiceNow, GitHub, and Confluence Write up root cause clearly enough that engineering can ship the fix without a follow-up call 1. Bug Triage & Engineering Handoff File bugs in Linear that engineers want to pick up: clear repro, scoped impact, suggested area Distinguish between one-off customer config issues and systemic product gaps Surface patterns across tickets that should become roadmap conversations Close the loop with customers the moment a fix ships 1. Support Infrastructure & Documentation Build the runbooks, internal docs, and customer-facing help content that prevent the next ticket Set up the tooling, dashboards, and alerting that make support a system rather than a scramble Define and track the metrics that matter (first response, time to resolution, reopen rate) Make the support function legible enough that the next hire can ramp in weeks, not months 1. Customer Trust Communicate with the calm specificity that earns practitioner trust Stay close to customers between incidents : know their workflows, their integrations, their pet peeves Make every interaction feel like the customer is the most important account we have, because they are Not a ticket-closing queue role. You'll own outcomes, not volume Not a generalist help desk, every issue is technical Not Customer Success or Sales Not isolated from engineering; you'll sit inside the build loop Required 3+ years in a technical support engineering, security engineering, forward-deployed engineering, SRE, or similar customer-facing technical role Comfortable reading code, logs, SQL, and API traces to find root cause Strong written communication: your bug reports and customer replies are clear, specific, and free of filler Experience debugging integrations with enterprise systems (Jira, ServiceNow, GitHub, Confluence, or similar) High empathy for technical users under pressure, paired with the discipline to set realistic expectations Comfort with ambiguity and a track record of building process where there was none "Unreasonable Hospitality" energy: you take care of the people you support in detail, beyond what the job strictly requires Strongly Preferred Background in security, GRC, or privacy , or experience supporting security practitioners Light engineering chops , you can ship a small fix or script yourself when it's faster than waiting Early-stage startup experience where you drove direct customer impact Response and resolution times within established SLAs. Ideally with issues being proactively resolved before customer complaints Engineering protected from low-leverage support load, with clear escalation paths when their help is needed Bug reports filed at a quality that shortens engineering time-to-fix A documentation and runbook footprint that materially reduces repeat tickets Customer expansion and renewal conversations cite support quality as a reason to stay Sit at the closest possible distance to real customers solving real security problems Work directly with technical founders who treat support as a product surface, not a cost center Build the support function for an AI company defining a new enterprise category RSAC 2026 Innovation Sandbox Top 10 Finalist, backed by $8.4M in seed funding Operate at the intersection of frontier AI and enterprise security Competitive salary, meaningful equity, and benefits Direct path to leadership as the support function scales Salary ranges are a guideline; actual base salary may vary based on various factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may be modified. In addition, compensation package may include additional components such as equity and benefits. Benefits may vary based on role, country, and local regulations.

We run IT across a portfolio of ten companies from three-person startups to larger organizations with hundreds of contractors and accounts to administer and support and we operate as a small, senior team that punches well above its weight. This role is in the critical path of how our portfolio companies operate. When things work, CEOs and their teams move fast. When things don't, everything slows down. This is more than support. It's operations, troubleshooting, and scripting in service of businesses that need to keep moving. IT here operates as a strategic partner to the business, not a help desk function and the people on this team are expected to think that way. That means we'll bring you into context about what each company does, how they operate, and what matters to them because the best solutions come from someone who actually understands the business they're supporting, not just the tools. As an IT Operations Engineer, you'll own problems end-to-end across identity, SaaS platforms, endpoints, and security. You'll work directly with founders, CEOs, and engineering teams sometimes in the same day. You'll know when a situation calls for rigor and process, and when it calls for just getting something done by Tuesday. You'll reach for an AI tool or write a quick script when that's the fastest path to a real solution. If you've spent your career in IT and never once thought to build something yourself, this probably isn't the right role. But if you're the kind of person who automates things that annoy you, gets curious about how systems actually work, and genuinely enjoys helping people who are stressed and under pressure we'd love to talk. Ten portfolio companies, ranging from three-person startups to larger organizations with hundreds of contractors and accounts each at a different stage, with different needs and different levels of structure Cloud-first, SaaS-native stack no legacy infrastructure, no on-prem drama Small IT team you'll have real ownership and direct visibility into decisions, not a layer of managers between you and the work Fully remote we operate asynchronously across time zones, but also move fast when something needs to move fast. Strong written communication and self-direction are non-negotiable. Active M&A environment we stand up IT for new entities and manage migrations when companies are divested. You'll see work here that most IT roles never touch. Cross-Portfolio Support Serve as a primary technical resource across the portfolio, handling escalated issues that require real judgment not just a runbook Adapt your approach to each company's size and maturity: a 3-person startup and a larger org with hundreds of accounts need different energy and different solutions Own the full laptop lifecycle across the portfolio procurement, provisioning, MDM enrollment, and ongoing endpoint management Research technology options and put together recommended paths forward when a CEO or stakeholder has a problem that doesn't have an obvious solution over time, you'll have increasing autonomy to make those calls independently Collaborate directly and proactively with engineering teams not as an escalation path, but as a natural part of how you work when problems cross into platform or DevOps territory Identity & Access Management Make sure the right people have access to the right things and that the wrong people don't. That means owning onboarding, offboarding, and role changes across every company in the portfolio Be the person who gets called when someone can't get in, has too much access, or needs something changed fast Manage RBAC, SSO, and SCIM provisioning across platforms JumpCloud is our primary identity provider Troubleshoot authentication issues across our SaaS stack and keep access changes aligned with least-privilege without making it harder for people to do their jobs SaaS Platform Administration Administer and troubleshoot our core platforms: Google Workspace, JumpCloud, Slack, CrowdStrike, Halo ITSM, and the SaaS tools integrated across the portfolio Own platform configuration, integration troubleshooting, and access reliability Be the person who actually understands how these systems talk to each other Operational Improvement When you see something broken or repetitive, fix it don't just log it Write and maintain documentation and runbooks that actually get used Build small automations and scripts when the manual alternative is a waste of everyone's time Bring ideas to the team; this is a small group and good thinking gets acted on Experience 2–4 years in IT operations, systems support, or a similar role in a SaaS-forward environment Hands-on experience with identity platforms JumpCloud, Okta, Azure AD, or similar Solid understanding of SSO protocols (SAML, OAuth, OpenID Connect) and SCIM provisioning Experience with RBAC and access governance in practice, not just in theory Comfortable supporting both macOS and Windows endpoints “(90% Mac, and you’ll do your work in a Mac environment).” Comfort reading and writing basic scripts in Python, Bash, or PowerShell you don't need to be a developer, but you should have built something at some point, even if just for yourself The Profile You use AI tools (Claude, ChatGPT, or similar) as a natural part of how you work for troubleshooting, documentation, scripting, navigating uncertainty, and problem solving You communicate well with non-technical people, especially under pressure. Founders and executives should feel better after talking to you, not more stressed. You can work independently and manage your own priorities without needing to be told what to do next You're comfortable in ambiguity different companies, different problems, different contexts every week You know when to apply process and when to just solve the problem Nice to Have Experience with CrowdStrike, Slack, Google Workspace, Halo ITSM, or similar platforms Exposure to M&A-related IT work entity setup, migrations, divestitures Familiarity with scripting in Python, Bash, or PowerShell Experience supporting multiple companies or clients simultaneously This role is fully remote. We primarily work asynchronously, but there is a firm expectation that you are available and responsive during U.S. Eastern business hours. You should be comfortable making decisions independently, communicating proactively when something needs attention, and not waiting to be asked. Six months in, the CEOs and founders across our portfolio know your name and look forward to talking to you. The most repetitive problems you inherited are either automated or documented out of existence. When something breaks, you own it you don't route it. When something crosses into engineering territory, you don't stop at the edge; you walk across and figure it out together. We're building a team where IT is genuinely valued not as overhead, but as a function that makes every company in the portfolio faster and sharper. If that sounds like the kind of work you want to do, we'd love to hear from you.

About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong and treatment approach at Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by as one of the most influential companies of 2023, along with awards from and_, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the role As an IT Support Analyst II, you’ll be a front-line technical resource for our employees and clinical teams. Your mission is to deliver a reliable, considerate, and secure technology experience. You will diagnose complex issues across endpoints, identity, networks, and collaboration platforms; create scalable SOPs; drive support metrics; and keep tickets and changes audit-ready. You’re comfortable with ambiguity and advocating for users while balancing reliability, risk, and security. In practice, you’ll apply disciplined, hypothesis-driven troubleshooting—isolating client, network, authentication, service, and data layers—using strong OS and HTTP/DNS fundamentals and CLI fluency to inspect logs, processes/services, and run basic network/HTTP checks. Responsibilities Provide prompt, courteous, and technically sound support to internal users; triage, investigate, and resolve complex issues across endpoints, identity/access, networks, and core business applications; document root cause and prevention. Read system/auth/network logs and use the CLI to diagnose issues; run basic HTTP/DNS/network checks to isolate faults. Own hardware/software troubleshooting and serve as an escalation point for the service desk. Create and maintain SOPs/runbooks and knowledge articles that reduce time to resolution and re-opens. Track and report support KPIs (e.g., time to first response, MTTR, re-open rate, SLA attainment) and recommend process improvements. Maintain accurate tickets, change records, and asset details so work is reviewable and audit-ready (privacy/security aware). Contribute to endpoint hygiene (patching coordination, baseline configuration checks) with platform owners. Provide training and guidance to users on secure and effective technology usage. Perform other duties as assigned. Qualifications 3–6 years of experience in IT support or service desk within a SaaS/cloud-first environment. Demonstrated troubleshooting discipline: hypothesis-driven; isolates client, network, authentication, service, and data layers; verifies the fix. Solid systems & network fundamentals: OS basics, HTTP/DNS concepts, authentication flows. Identity & access experience: user lifecycle (joiner/mover/leaver), MFA, least-privilege principles. CLI fluency for day-to-day troubleshooting (navigating files, reading logs, inspecting processes/services, basic network/HTTP checks). Communication skills to translate technical detail for non-technical audiences and write clear tickets/SOPs. Process & governance mindset: follows change/control practices and keeps artifacts inspection-ready. Data literacy: uses spreadsheets/queries to track KPIs and drive evidence-based improvements. Core hours 8:00 a.m.–5:00 p.m. ET, with occasional after-hours support for priority incidents. Benefits: Time Off: Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays. Generous parental leave. Core Benefits: Competitive Medical, Dental, Vision, Life, and AD&D insurance. Equip pays for a significant percentage of benefits premiums for individuals and families. Spring Health, a 100% employer-paid mental health benefit through Guardian. You can receive 5 free therapy sessions and 5 free coaching sessions per year for you and each of your dependents. Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more! HealthJoy, a 100% employer-paid platform connecting you to a healthcare concierge who can help you navigate your benefits. 401K Option! Other Benefits Work From Home Additional Perks: $50/month stipend added directly to an employee’s paycheck to cover home internet expenses. $250/month stipend to use a co-working space. Initial work-from-home stipend of up to $500. Reload of $200 on the home office stipend at the 3-year mark and then every other year after that (year 5, year 7, etc.). Company Laptop. Physical Demands Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at _. #LI-Remote

About Fastr: Fastr empowers global brands and retailers to move at the speed of change, do more with less, and grow their businesses. Fastr is the only AI-first Digital Experience Platform (DXP) that unifies insight and execution into one AI-native platform — so commerce teams can launch, test, personalize, and optimize every experience without developers or tech bloat. Our products power day-to-day execution and optimization. Our services accelerate adoption, outcomes, and scale. Global brands like GE, Toys R Us, Weber, Carhartt and New Balance trust Fastr to eliminate bottlenecks and sell more. The Opportunity We are looking for a Senior Customer Success Manager who operates at the intersection of customer success and strategic account management. You will own a portfolio of Fastr's most strategic e-commerce customers end-to-end — from post-sale onboarding through renewal, expansion, and executive-level relationship management. This is a commercial, quota-carrying role. You will be accountable for net revenue retention (NRR), gross retention, and expansion ARR within your book of business. You will run renewals, lead commercial negotiations, identify and close upsell/cross-sell opportunities, and build multi-year strategic account plans that align Fastr's roadmap to each customer's e-commerce goals. You will work closely with Product, Engineering, Solutions, Marketing, and Sales to ensure every customer in your portfolio is achieving measurable business outcomes — and is positioned to grow with Fastr year over year. Key Responsibilities Renewals & Retention • Own the full renewal lifecycle for a portfolio of strategic e-commerce customers, including forecasting, negotiation strategy, and close., • Drive gross retention and net revenue retention (NRR) targets, with clear accountability for on-time renewals and minimized churn/downsell., • Proactively identify at-risk accounts, build mitigation plans, and mobilize internal resources (Product, Engineering, Executive Sponsors) to resolve escalations before they impact renewal outcomes., • Establish rigorous renewal motions: early health scoring, executive business reviews, and renewal milestones tracked 180, 90, 60, and 30 days out. Upsell & Expansion • Carry an expansion quota and own the full expansion cycle — from opportunity identification through commercial close — across additional modules, users, storefronts, regions, and premium service tiers., • Partner with Product Marketing and Solutions to map Fastr's roadmap to each customer's commerce strategy, surfacing data-backed expansion opportunities., • Build and maintain a healthy expansion pipeline; accurately forecast upsell bookings in the CRM on a weekly and quarterly cadence., • Identify referenceable growth stories within your book and convert them into case studies, advocacy, and new-logo pipeline referrals. Commercial Negotiation • Lead commercial negotiations on renewals, expansions, multi-year agreements, and mid-term amendments — including pricing, discounting, term length, and contractual protections., • Partner with Legal, Finance, Deal Desk, and RevOps to structure deals that protect margin, reduce churn risk, and maximize lifetime value., • Own pricing conversations with confidence: articulate value in dollars, defend list pricing, and use data (GMV, conversion lift, cost savings, operational ROI) to justify Fastr's commercial terms., • Navigate procurement, vendor management, and executive approval processes typical of mid-market and enterprise retailers. Strategic Account Planning • Build and maintain detailed strategic account plans for every top-tier customer, including commercial goals, stakeholder maps, whitespace analysis, success metrics, and 12-24 month expansion roadmaps., • Run quarterly and annual Executive Business Reviews (EBRs) with C-level and VP-level stakeholders on the customer side — Heads of E-commerce, Digital, IT, and Revenue., • Map Fastr's value to the customer's KPIs (conversion rate, AOV, time-to-publish, core web vitals, revenue per session) and track measurable outcomes against those targets., • Coordinate cross-functional account teams (Sales, Solutions Architecture, Support, Product) to execute against the account plan. Customer Relationship & Advocacy • Serve as the trusted advisor and primary commercial point of contact for your customers — the person their executives call first., • Develop deep expertise in each customer's e-commerce tech stack, organizational structure, and competitive landscape., • Champion the voice of the customer internally: feed structured product feedback, churn signals, and expansion intelligence to Product, Engineering, and Leadership. What You’ll Bring Required Qualifications • 5-8 years of customer-facing experience in Customer Success, Account Management, or a hybrid CSM/AM role at a B2B SaaS company., • Proven commercial track record — demonstrable ownership of renewal and expansion quota, with consistent attainment of NRR / GRR / expansion ARR targets., • E-commerce technology experience — previous experience working within ecommerce or retail technology., • Commercial negotiation skills — experience running multi-year renewals, price increases, discount structures, and enterprise procurement cycles., • Strategic account planning rigor — comfort building joint success plans, stakeholder maps, whitespace analyses, and EBR narratives for enterprise customers., • Executive presence — able to hold the room with VP- and C-level retail/digital executives and translate technical roadmaps into business impact., • Strong analytical instincts: You can read account data, identify patterns, and build a point of view from it Preferred Qualifications • Experience managing a book of business of $2M+ ARR across enterprise accounts., • Background in a SaaS company serving mid-market or enterprise retailers, DTC brands, or marketplaces., • Exposure to revenue operations tooling: Salesforce, Gainsight/Catalyst/ChurnZero, Clari, Looker, Tableau. Why This Role Matters Fastr Optimize is redefining what conversion intelligence means for enterprise commerce. This role accelerates that mission by working with our customers to help them reach success. You’ll shape how the market understands Fastr, how Sales tells the story, and how customers unlock their next wave of digital growth. As a key member of the go to market team, you’ll influence strategy at the category, company, and customer levels while staying close enough to the work to see your ideas come to life. Apply now to take your career to the next level with Fastr! Fastr is an Equal Opportunity Employer. We are excited to get to know you!

About the RoleAttentive is seeking a Senior Director of Global Accounts Receivable that will report directly to the Controller. This role will build and lead a team responsible for the company's billings and collections operations, and partner closely with the Business Systems, Revops, and Accounting teams to enhance and automate our current processes. They will be responsible for ensuring that our people, processes and systems in the Billing and Collection functions are able to efficiently scale to support the ongoing growth and success of Attentive. • Own Global Accounts Receivable Operations: Take full accountability for the customer billing lifecycle from integrating invoices from Salesforce to NetSuite, invoice generation, through the cash collection process., • Drive Operational Excellence: Refining processes and SLAs across the accounts receivable cycle while reducing manual interventions through systematic process improvements and automation., • Optimize Dunning Process: Optimize and automate the dunning process to drive down DSO and reduce the cost associated with external collection efforts., • Build Systems & Automation: Partner with Business Systems team to lead billing system configurations, automate workflows, and integrate billing systems with a goal of being able to generate and send out all invoices on Day 1 of the close process., • Partner with Deal Desk and GTM Teams: Provide strategic consultation on billing capabilities and deal structuring to enable seamless contract-to-billing execution., • Ensure Customer Experience Excellence: Serve as an escalation point for billing inquiries and disputes, maintaining exceptional customer experience throughout the billing cycle., • Automate Preflight Billing Checks: Work with the Business Systems team to introduce system automation to the preflight billings checks to ensure the accuracy of customer invoices on Day 1., • Partner with Technical Accounting on Contract Review: Be aware of typical contract pitfalls and work closely with Technical Accounting and Revops in preventing contract terminology that creates revenue recognition issues., • Build Revenue Recognition Process in NetSuite: Utilize NetSuite ARM to build out automated revenue recognition processes including integrations with Salesforce for SSP calculations., • Establish Controls & Compliance: Implement compliance controls, segregation of duties (SOD), and audit-ready processes supporting enterprise-grade operations., • Deliver Analytics & Insights: Develop KPI dashboards and billing and collections metrics for data-driven decision-making., • Build and Lead Team: Establish, scale, and develop the global accounts receivable team; define OKRs, clarify priorities, drive results, and develop team members through mentorship and coaching., • Global Accounts Receivable Experience: A leader with a demonstrated track record of success and career progression. Experience in establishing processes and using technology to automate routine operations. Can demonstrate success in partnering cross functionally so the Accounts Receivable function is relied on as a strategic voice to help guide Attentive through its future growth., • Desired Industry Experience: Experience within a successful high-growth SaaS/Enterprise Software company. An understanding of marketing software in a SaaS model is preferred, • Accounts Receivable Experience at Scale: Leadership experience within a successful and growing $200M+ company., • Public Market / IPO Readiness: Public Market experience and/or experience helping guide a company through the initial public offering process or public market readiness, • High-Growth Experience: Experience and/or ability to work in a high growth and fast-paced environment; building and implementing scalable billing and collection processes utilizing cutting edge technology, including AI., • System Experience: We strive to use best-in-class software to help our Global Accounts Receivable function run as efficiently as possible. Our current technology stack includes: Netsuite, Netsuite Advanced Revenue Management, Zone Advanced Billing, Tesorio, Paystand and Salesforce. Experience with these applications is a plus., • Strong Communicator & Presenter: Excels in written and visual communication and messaging. Ability to comfortably present complex concepts to team members and internal stakeholders in a simple and concise manner to drive alignment is critical., • Strategic Thinking: Ability to think about implications of strategic choices and their impact on both upstream and downstream people and processes.You'll get competitive_, from health & wellness to equity, to help you bring your best self to work. US based applicants:- The US base salary range for this full-time position is $175,000 - $250,000 annually + equity + benefits- Our salary ranges are determined by role, level and location #LI-NR1

Who We Are:Therabody® is the wellness tech leader with a mission to inspire and enable every body and mind to keep moving. Therabody’s product ecosystem includes category-creating innovations in wellness products, proprietary software, digital content, and biometrics that have proven benefits around alleviating stress and pain and enhancing performance and sleep. Not only is it part of our brand ethos to help others, but we are also defining the cutting edge of wellness technology while winning accolades such as Fast Company’s Brands That Matter, Oprah's Favorite Things 2022 and the TIME Best Inventions 2022 award. Job Summary:Therabody Inc. is seeking a proactive, detail-oriented, and experienced IT Support Specialist to join our dynamic IT team. This role is crucial for maintaining our cloud-only Microsoft 365 E5 environment, ensuring seamless operations, and providing exceptional technical support to all end-users. The ideal candidate will have 3 to 5 years of hands-on experience with Jamf Pro, Microsoft Intune, and Microsoft 365 administration, coupled with strong general IT troubleshooting and networking skills. This position will be instrumental in managing endpoint policies, patch management, user lifecycle, and ensuring secure, compliant, and optimized IT operations across both Mac and Windows environments. Key Responsibilities:End-User Support & Service Delivery:◦ Provide expert Tier 1 and Tier 2 technical support for hardware, software, and network-related issues across Mac and Windows platforms.◦ Resolve assigned IT tickets within Jira Service Management queue accurately, timely, and ensure comprehensive communication and documentation within tickets.◦ Perform root cause analysis and documentation of recurring problems to improve efficiency and reduce future incidents.◦ Deliver high-touch IT support to executives, ensuring their technology needs are met promptly and professionally.◦ Collaborate closely with our managed support team to ensure seamless helpdesk operations, ticket escalation, and resolution, maintaining consistent service levels for end-users.◦ Key Performance Indicators (KPIs): Meeting established service level agreements (SLAs) for help desk ticket resolution, maintaining high end-user satisfaction scores. Microsoft 365 E5 & Entra ID Administration:◦ Administer our Microsoft 365 E5 tenant, including Exchange Online, SharePoint, OneDrive, Teams, and Entra ID.◦ Manage user accounts, groups (including Entra ID groups), mailboxes, distribution lists, and security groups.◦ Administer security/permissions and access to specific software according to IT Policy.◦ Provide end-user support for common M365 issues and escalate as necessary. Device & Endpoint Management (Intune & Jamf):◦ Manage Apple devices using Jamf Pro, including, deployment, patch management, and scripting.◦ Manage Windows through Microsoft Intune, including configuration profiles, and application deployment.◦ Troubleshoot issues related to device enrollment, profile delivery, and software deployment for both platforms.◦ Collaborate with the cybersecurity team to ensure device compliance and endpoint protection configurations are in place. Network Management (Meraki):◦ Provide support and troubleshooting for networking components, specifically within a Cisco Meraki environment, including switches, firewalls, and wireless access points. IT Operations & Asset Management:◦ Onboard new employees, configuring their hardware (PCs and Macs) and accounts, providing initial IT orientation, and training users on core application suites.◦ Offboard employees, securely revoking access and managing hardware returns.◦ Maintain and manage IT software and hardware inventory, ensuring accurate records, all devices are operational, and up to date.◦ Install, configure, and troubleshoot corporate hardware, including laptops, printers, and other network equipment.◦ Maintain accurate documentation for configurations, assets, and support tickets. Project Contribution:◦ Assist on IT projects as needed, as well as manage independent projects assigned, contributing to overall technology life improvements.◦ Actively contribute to IT team meetings and projects, share knowledge, and drive team success. Qualifications:• Experience: 3-5 years of progressive experience in an IT Support Specialist or similar role, preferably in an organization with diverse technology needs.• Education: Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Technical Expertise:◦ Proven experience in a cloud-only Microsoft 365 E5 tenant environment.◦ Demonstrable expertise in supporting both Windows PCs and Apple macOS devices.◦ Hands-on experience with Microsoft Intune and Jamf Pro endpoint management.◦ Strong understanding and practical experience with Entra) groups, policies, and user administration.◦ Networking knowledge, specifically with Cisco Meraki switches, firewalls, and wireless access points.◦ Proficiency with service desk software.◦ Familiarity with managing software packaging including, Adobe Creative Cloud, Office365.◦ Certifications (Preferred): CompTIA ITF+, A+, Network+, Security+, or MCP, or equivalent is desirable. Soft Skills:◦ Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users.◦ Self-Motivated and able to work on own initiative.◦ Able to work as part of a team and on an individual basis, to meet operational targets set by management.◦ Customer-focused with a strong commitment to providing exceptional end-user support.◦ Ability to prioritize and manage multiple tasks in a fast-paced environment. Working Conditions:• This position is primarily on-site at our LA, California office from Monday through Thursday, 9 AM to 5 PM.• Friday work is typically remote, unless on-site presence is required for specific tasks or emergencies.$33 - $36 an hour

Description Keeper Security is hiring a highly experienced Senior Software Engineer to join our Admin Console team, focusing on building and scaling our enterprise web-based administrative platform. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in evolving Keeper’s Admin Console used by enterprise customers worldwide. About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at _. About the Role As a Senior Software Engineer on the Admin Console team, you will design, build, and maintain scalable React-based web applications that power Keeper’s enterprise administration experience. You will work closely with backend engineers, product managers, and UX designers to deliver secure, high-quality user interfaces for managing users, roles, policies, and enterprise settings. • Design and develop scalable, secure, and maintainable React-based web applications for the Admin Console, • Collaborate with backend teams to integrate REST APIs and backend services, • Implement complex enterprise UI workflows such as role-based access controls, policy configuration, and audit views, • Write clean, modern, and well-tested frontend code following best practices, • Participate in code reviews and provide constructive feedback to peers, • Troubleshoot and resolve frontend performance, usability, and reliability issues, • Contribute to frontend architecture decisions and long-term technical direction, • Maintain clear technical documentation and support knowledge sharing across the team Requirements • 5+ years of professional experience in frontend software engineering, • Strong proficiency in React and modern JavaScript/TypeScript, • Experience building complex web applications for enterprise or administrative use cases, • Strong understanding of frontend architecture, state management, and component design, • Experience integrating frontend applications with RESTful APIs, • Familiarity with secure application development practices, • Experience working in Agile development environments, • Strong problem-solving and debugging skills, • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience, • Due to this role’s involvement in GovCloud, all applicants must be a U.S. Person Benefits • Medical, Dental & Vision (Inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401k (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc), • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter, • Employment history, qualifications, work eligibility, • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications, • Scheduling information Information From Others: • Recruiter/referral information who submit your profile, • References (with your consent, before final offer), • Public professional profiles, • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 1. How We Use Your Data • Assess your application and suitability, • Manage interviews and recruitment workflow, • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified), • Comply with employment law obligations 1. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process), • Contracting steps (for progressed candidates), • Legal and regulatory compliance obligations; explicit consent where required 1. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers, • Background verification vendors (post offer), • Recruitment agencies (where applicable), • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 1. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 1. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 1. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention), • You're hired (transfers to employee records) 1. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements, • Object to or restrict processing, • Withdraw consent (where applicable), • Request data portability, • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 1. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 1. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Keeper Security is hiring a Senior Software Automation Engineer to join our Commander team, responsible for designing, developing and maintaining automated test frameworks and tooling that ensure the quality, reliability and security of our Commander CLI, SDKs and automation workflows. This is a 100% remote position with an opportunity for a hybrid schedule for candidates based in the El Dorado Hills, CA area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for developing and executing automated tests, enhancing test suites, and ensuring the quality of our web applications. About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at _. About the Job As a Senior Software Automation Engineer on the Commander team, you will develop automation frameworks, end-to-end test suites and validation tools that ensure Commander remains robust, scalable and secure for developers and DevOps teams. You will work closely with engineering, QA, security and product teams to define test strategies, enhance automation coverage and continuously improve the reliability of Commander’s SDKs and CLI features. In a senior capacity, you will also help guide test architecture decisions and mentor other engineers. Responsibilities: • Design, build and maintain automated test frameworks for Commander CLI and SDKs in Python, .NET and related integrations, • Develop end-to-end, integration and system-level test suites that validate automation workflows and DevOps use cases, • Implement test pipelines and automation in CI/CD environments to ensure consistent quality and rapid feedback, • Collaborate with engineering and product teams to define testing requirements, acceptance criteria and automation strategies, • Validate security, encryption, authentication and cross-platform functionality across Linux, Windows and macOS, • Build automation tools that simulate real-world DevOps environments and enterprise integrations, • Identify, diagnose and resolve complex issues related to reliability, performance or security, • Perform code reviews, improve test documentation and promote automation best practices across the team, • (Lead potential) Mentor teammates, influence automation architecture and support roadmap planning, • 5+ years of experience in test automation or software development with a strong focus on automation, • Proficiency in Python and experience automating .NET workloads or interacting with .NET SDKs, • Hands-on experience with automation frameworks such as PyTest, NUnit or similar, • Strong understanding of CI/CD systems such as GitHub Actions, Jenkins or Azure DevOps, • Familiarity with cloud platforms including AWS (GovCloud experience a plus), • Knowledge of secure coding principles, encryption workflows and authentication models, • Experience testing command-line tools, SDKs or developer-facing libraries, • Strong debugging and problem-solving skills with experience validating distributed or complex systems, • Excellent communication and collaboration skills, • Due to this role’s involvement working on GovCloud compliance requirements, qualified candidates must be a “U.S. Person” Preferred Qualifications • Experience with DevOps tooling such as Terraform, Ansible or Kubernetes, • Prior contributions to automation frameworks or open-source test projects, • Experience with secrets management, privileged access management or cybersecurity products, • Cross-platform testing experience across Linux, Windows and macOS, • Experience building load, performance or security-focused testing tools, • Bachelor’s degree in Computer Science, Engineering or equivalent experience, • Medical, Dental & Vision (inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401K (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc), • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt

ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Instead of cobbling together nginx, NLBs, VPNs, model routers, and oodles of other tools, developers solve every networking problem with one gateway. Doesn’t matter if they’re sharing localhost or running AI workloads in production. We're trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio. What started as a way to put your local app on a public URL has grown into a universal gateway for API delivery, AI inference, device fleets, and site-to-site connectivity. It’s the same ngrok that millions of developers have loved and leaned on every day for years, now with the power to run production traffic at scale. A few things you should know: • We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad), • We have a designated Chief Emoji Officer - they are vital to our success!, • We like software that’s serious and culture that’s not Still reading? Good. There's more below worth your time. Our Agent team builds the software that sits at the edge of every ngrok connection. The Agent is what developers install, run, embed, and trust to expose their systems securely to the internet. It’s the first thing customers touch and the last thing we want to debug at 3am. The Agent must be fast, correct, and predictable under hostile conditions: flaky networks, broken configs, expired certs, overloaded laptops, CI environments held together by duct tape, and production traffic that does not care about your feelings. When it works, nobody thinks about it. When it doesn’t, it’s immediately obvious — and very public. • Build and evolve the ngrok Agent itself: You’ll work on the core agent that handles connection management, tunneling, authentication, and secure traffic forwarding. This is a high-performance networking system that must behave correctly across a wide range of environments and failure modes., • Own reliability at the edge: You’ll design for latency, throughput, and correctness under real-world chaos—network partitions, transient failures, misconfiguration, and resource-constrained machines. When something goes wrong, the Agent should fail clearly, safely, and explainably., • Develop SDKs and embeddable integrations: You’ll build and maintain SDKs and embedded agent components that other systems and products depend on. These need to be easy to integrate, hard to misuse, and stable over time., • Make the system observable: You’ll improve diagnostics, logging, and metrics so we can understand what the Agent is doing in the wild. When customers ask “what happened?”, you’ll help make sure we can answer with facts instead of guesses., • Ship software that runs everywhere: The Agent runs on developer laptops, servers, CI systems, containers, and occasionally very questionable hardware. You’ll ensure it behaves consistently across platforms and environments., • Work with people who care about correctness: You’ll collaborate closely with product, platform, and support teams. When something breaks, you’ll help explain why. When something is confusing, you’ll help make it boring., • You’ve built systems-level software that had to work under pressure, • You’re comfortable in Go, Rust, C/C++, or Java (bonus points for Go), • You enjoy debugging things that “shouldn’t be possible”, • You think deeply about reliability, security, and performance, • You can reason about tradeoffs and explain them like a normal human, • You care about developer experience — not just correctness Extra credit if you’ve worked on: • Networking, proxies, or agents, • SDKs or embeddable runtimes, • Observability tooling, • Open-source systems people actually use ngrok runs entirely on AWS. Engineers develop by using remote development tools and/or ssh to connect to remote EC2 environments that run a full Kubernetes cluster of the ngrok stack, closely mirroring production. The codebase is primarily Go and TypeScript. We use Postgres for persistence, Kafka for streaming, Protobuf for service boundaries, and Kubernetes, Terraform, Helm, and Buildkite to operate and ship reliably. React is used for user interfaces, and GitHub supports our development workflows and remembers everything. This is a remote position for candidates outside of the Bay Area and a hybrid role for candidates within commuting distance to San Francisco. Our Bay Area employees commute to the office on Tuesdays and Wednesdays. All candidates must be US-based, and legally authorized to work in the United States. At this time, ngrok is unable to provide visa sponsorship for this position. Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship. Senior Software Engineer • Tier 1 (SF, LA, Seattle, NYC): $180,000 – $225,000, • Tier 2 (rest of US): $165,600 – $207,000 Software Engineer III • Tier 1 (SF, LA, Seattle, NYC): $160,000 – $200,000, • Tier 2 (rest of US): $147,200 – $184,000 Job level and actual compensation will be evaluated based on factors including, but not limited to, qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location. We provide an attractive mix of salary and equity. #LI-Remote • Health stuff that actually matters. Full premiums covered on base healthcare, dental, and vision for you. Half covered for your dependents. Mental health and well-being support included, because taking care of your brain is as important as taking care of your teeth., • Retirement matching that doesn't suck. 401(k) with 100% match up to 3% of your salary and 50% match up to another 2%. Future you will appreciate present you., • Actually flexible time off. We say "open, flexible vacation policy" and actually mean it. Take the time you need. Your manager will bug you if you're not taking enough., • Parental leave that's realistic. Up to 16 weeks if you give birth, up to 8 weeks for new parents (birth, adoption, fostering—however your family grows)., • Money to keep growing. Annual professional development budget for books, courses, conferences, or whatever helps you level up. Plus an annual home office/desk stipend to make your workspace not terrible., • Work from wherever. Co-working space stipend if you want to get out of your house but aren't near our SF office., • Lunch on us. 2x+ per week for employees onsite at our San Francisco office. Free food tastes better., • Company offsites. Twice a year we get the whole team together. It's part strategy, part bonding, part excuse to hang out with Bufo (the toad)., • Regular feedback and fair compensation. Bi-annual reviews to make sure you're getting real feedback and staying competitively compensated. No surprises, no waiting around for performance conversations.

Description Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our B2B Support team. This can be a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing best-in-class technical support to Keeper customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at _. About the Job As a Customer Support Representative with Keeper, you will handle customer requests and feedback via phone and email through Salesforce (including troubleshooting and real time assistance). The Customer Support Representative will be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance. Responsibilities • Answer incoming customer calls, tickets and chats regarding product problems, service questions and general client concerns, • Consistently remain up-to-date on product knowledge and work collaboratively with management and other teams to stay informed of any changes in company policies, • Know when to escalate more in-depth issues to the Tier 2 team, • Provide excellent B2B customer service and top notch support, • Maintain a high level of professionalism with customers and work to establish a positive rapport with each of them Requirements • 1+ years of experience in a technical support role, • Experience with Google Docs and MS-office tools, • Excellent communication and presentation skills, both written and verbal, • Ability to work independently and as part of a team in a fast-paced, high-growth environment, • Proven history of maintaining a high level of professionalism with customers Preferred • Bachelor's degree, • Salesforce experience, • ServiceNow experience, • Technical proficiency with smartphones, tablets and computers Benefits • Medical, Dental & Vision (Inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401k (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc), • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt #LI-Remote Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter, • Employment history, qualifications, work eligibility, • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications, • Scheduling information Information From Others: • Recruiter/referral information who submit your profile, • References (with your consent, before final offer), • Public professional profiles, • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 1. How We Use Your Data • Assess your application and suitability, • Manage interviews and recruitment workflow, • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified), • Comply with employment law obligations 1. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process), • Contracting steps (for progressed candidates), • Legal and regulatory compliance obligations; explicit consent where required 1. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers, • Background verification vendors (post offer), • Recruitment agencies (where applicable), • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 1. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 1. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 1. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention), • You're hired (transfers to employee records) 1. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements, • Object to or restrict processing, • Withdraw consent (where applicable), • Request data portability, • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 1. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 1. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

About Intus Care: IntusCare is the only end-to-end ecosystem built specifically to help Programs of All-Inclusive Care for the Elderly (PACE) programs deliver exceptional care, strengthen financial performance, and stay compliant. IntusCare replaces outdated technology and manual workarounds with purpose-built solutions for care coordination, risk adjustment, population health, and utilization management. We empower teams to take control of their operations and improve outcomes for dual-eligible seniors- some of the most socially vulnerable and clinically complex individuals in the US healthcare system. Role Overview IntusCare is seeking an IT Systems & Identity Specialist to join our IT team under our IT Manager. This is a hands-on role supporting both our internal operations and the technical infrastructure that powers our healthcare technology products. You'll own support for our workforce, manage user access across our cloud and SaaS environments, and contribute to the day-to-day systems administration that keeps IntusCare running smoothly. This is an excellent opportunity to grow technical depth across identity management, systems administration, and IT operations in a healthcare technology setting. Key Responsibilities • Support: Handle inbound IT support tickets for laptop issues, software configuration, and general IT troubleshooting. Escalate complex issues appropriately and track resolution through completion. • Device Lifecycle Management: Manage the procurement, imaging, deployment, and lifecycle of Mac and Windows laptops. Coordinate with vendors, track inventory, and ensure devices are configured and ready for end users. • User Provisioning & Deprovisioning: Manage user lifecycle in Microsoft Entra ID and third-party SaaS applications, including account creation, role assignment, license management, and offboarding. • Access Control & Troubleshooting: Administer user groups, application access, and multi-factor authentication (MFA). Troubleshoot authentication issues and access denials across our systems. • Third-Party System Configuration: Support configuration, integration, and troubleshooting of third-party systems including SaaS applications and healthcare-specific tools. • Ticket & Workflow Management: Log, prioritize, and track support requests using Jira Service Manager. Maintain clear documentation of issues, resolutions, and runbooks.• IT Operations: Contribute to IT infrastructure documentation, process improvement, and support broader IT initiatives under the IT Manager’s direction. • Automation: As we deploy automated systems (user provisioning agents, ticket triage AI, device lifecycle automation), you'll identify gaps, edge cases, and improvement areas. Your real-world observations directly inform agent development priorities. Requirements • 1–3 years of IT experience (help desk, systems administration, or equivalent hands- on technical support role). • Proficiency with Jira Service Manager (or similar ticketing systems)., • Hands-on experience administering Microsoft Entra ID (formerly Azure AD)., • Proficiency with Microsoft Office 365 (Teams, Exchange, SharePoint administration and user support). • Strong troubleshooting and problem-solving skills with ability to work independently and escalate appropriately. • Clear written and verbal communication; ability to explain technical concepts to non-technical users. • Willingness to learn healthcare IT compliance requirements (HIPAA, HITRUST familiarity a plus). Experience • Help desk, tier-1 or 2 support, or junior systems administrator role., • Supporting users on Windows or Mac laptops and troubleshooting common hardware/software issues. • Managing device lifecycle: imaging, deployment, inventory tracking, and end-of-life management. • Managing user accounts and access in cloud identity platforms (Entra ID, Okta, or similar). • Working with SaaS applications and cloud infrastructure.Preferred Qualifications, • Experience with automation tools or scripting (PowerShell, Python, or equivalent)., • Familiarity with Claude Code or other AI coding tools., • Microsoft certifications (AZ-900, AZ-104, or similar)., • Prior experience in a healthcare or compliance-heavy environment., • Experience with mixed Mac and Windows fleet management, including use of MDM tools (Mosyle, Jamf, or similar). The base salary range for this role is $70K-90k/Year. We expect the ideal candidate to fall near the midpoint of this range, though final compensation will be determined based on experience, skills, and organizational needs. Work location: This is a fully remote role based in the United States. Sponsorship: This position is not eligible for sponsorship.

We are seeking a Software Developer to join our team. Working at NT Concepts means that you are part of an innovative, agile company dedicated to solving the most critical challenges in National Security. We’re looking for the best and the brightest to join us in supporting this mission. If meaningful work, initiative, creativity, and continuous self-improvement are important to your career, join our growing team and discover What's Next for you. Mission Focus: NT Concepts is seeking a Software Developer to support the DoD enterprise Military Housing system. This complex system of 34 web-based modules is used by over 10,000 active users to meet the housing needs of over 2.5 million service members, DoD civilians, and their families. Clearance: Active DoD Secret clearance required to start Location/Flexibility: Remote with occasional travel to the DC metro area. We are seeking a Software Developer to join our team. Working at NT Concepts means that you are part of an innovative, agile company dedicated to solving the most critical challenges in National Security. We’re looking for the best and the brightest to join us in supporting this mission. If meaningful work, initiative, creativity, and continuous self-improvement are important to your career, join our growing team and discover What's Next for you. Responsibilities: As a Software Developer, you will: • Participate in Agile software development processes to support ongoing updates and enhancements to the Enterprise Military Housing system., • Assist in gathering and analyzing user requirements from various DoD service branches through formal Change Management processes., • Contribute to the design, development, testing, and integration of software modules., • Perform debugging, configuration, and maintenance of software products., • Support operational integration and provide user support as needed., • Collaborate with other developers and system support teams to resolve technical issues and improve system performance., • Assist in code reviews and documentation to ensure maintainability and compliance with DoD standards., • Help evaluate system performance and support capacity planning and hardware/software upgrades. Qualifications: • Education: BA/BS in Computer Science or equivalent professional/educational experience., • Experience: Minimum of 10 years of relevant software development experience, • Certifications: Active CompTIA Security+ or equivalent DoD 8140-compliant certification., • Experience with Java OOP design to build MVC applications that interact with a relational database via JPA/Hibernate and JPQL., • Able to interpret/understand and modify/create data in a relational database via an SQL editor/developer., • Familiarity with Agile development methodologies., • Proficient with Git and at least one of the following: Maven, Ant, and Gradle., • Experience advancing code to a CI/CD Pipeline or build server, such as Jenkins., • Experience using enterprise technologies and standards to include: J2EE, JSP, Servlets, Hibernate, EJB, XML, and application servers (e.g., JBoss)., • Knowledge of secure coding practices and DoD cybersecurity requirements., • Ability to prioritize effective communication, problem-solving, adaptability, and teamwork while contributing and collaborating within a cross-functional team. Desired Skills: • Experience with Google Web Toolkit (GWT) or equivalent Java-based client-side framework., • Experience with HTML, XML, CSS, JavaScript, and JavaScript libraries (e.g., jQuery, React, Angular)., • Experience debugging Client and Server, Java, and JavaScript, • Experience with reporting tools (Jaspersoft, Crystal Reports, JReports)., • Experience with software testing and test automation, including unit testing frameworks such as JUnit, code coverage tools like JaCoCo, and application security analysis tools such as Fortify., • Experience with additional programming languages (Python, PHP, C, Pro *C, etc.) Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 10-15 pounds at time. #CJ Founded in 1998 and headquartered in the Washington DC Metro area, NT Concepts is a private, mid-tier company with clients spanning the Intelligence and Defense communities. We deliver end-to-end data and technology solutions that advance the modernization, transformation, and automation of the national security mission—solutions with real impact developed in a strong engineering culture that encourages technical growth, leadership, and creative “big idea” problem-solving. Employees are the core of NT Concepts. We understand that world-changing concepts happen in collaborative environments. We are a company where talented teams work together using innovation and expertise to solve our clients’ most critical challenges. Here, you’ll , opportunities to bolster your skills and develop new abilities, and a company culture dedicated to support and service. In addition to our benefits program, we encourage our employees to take part in , which paves the way for positive social change. If joining a stable company with strong professional growth opportunities resonates with you, and you seek vital, mission-driven projects (for some pretty cool clients) that use your specific talents, we’d love to have you move forward with us.

Join the Delta Team At Delta Medical Systems, we are collaborative, empowered, and purposeful. When you join us, you’ll get more than just a paycheck. You’ll become part of a winning team with colleagues who have your back. You’ll grow personally and professionally as you help transform care delivery and patient experience. And best of all, you will change lives as your contributions lead to better diagnoses, treatment, and overall health. Learn more about working at Delta: _ Your Opportunity Delta gives customers the best of both worlds: a close-knit team with extraordinary service, and Siemens’ world-class medical imaging products. Siemens Healthineers products are industry recognized for their world-class patient care and provider solutions. The Associate Representative is designed for individuals early in their career in sales and the medical industry. This position offers hands-on experience in sales processes, customer engagement, and product knowledge development. The Associate Representative will be assigned their own territory but will be paired with a senior mentor who will provide guidance, coaching, and support throughout the onboarding and growth process. Modalities include: Siemens surgical C-arms, ultrasound, radiography, mammography, CT, MR, and nuclear medicine. This is an excellent entry-level sales opportunity for an individual who is highly competitive, works well in a team-selling environment, and is ready to demonstrate they have what it takes to win. This position has a base salary plus commission. Hybrid refers to a flexible work model where you work in your home office 10% of the time and travel to customer sites 90% of the time. TRAVEL SITES: Minneapolis, St. Paul and surrounding communities. Responsibilities • Support Delta Medical Systems' quality policy through compliance with quality management system documentation., • Establish, develop, and maintain strong relationships with prospective and existing customers to drive long-term engagement and loyalty., • Under the guidance of a senior mentor, manage the complete sales cycle, including prospecting, presenting solutions, negotiating terms, and closing deals., • Shadow senior team members during client meetings and presentations, • Develop product knowledge through training sessions, mentorship, and internal resources., • With assistance from a mentor, monitor and manage individual deal-related costs to ensure alignment with profitability targets., • Learn to proactively assess customer needs and position relevant solutions across the full product portfolio., • Maintain post-sale communication to support customer satisfaction, retention, and future business opportunities., • Maintain accurate records of activities and progress in CRM systems., • Comply with and adhere to all customer site requirements, which may include certain vaccinations., • Perform other duties as assigned by direct supervisor. Qualifications • High school diploma or equivalent required. Bachelor’s degree preferred., • 1-2 years prior sales experience required., • Strong interest in outside sales and healthcare technology., • Excellent communication and interpersonal skills., • Eagerness to learn and grow professionally in a sales career., • Ability to work collaboratively and take initiative. Benefits • 401(k) retirement plan with company match, • Excellent vacation policy, including paid family leave, and paid holidays, • Comprehensive and affordable insurance package including medical, dental, vision, • Company paid: short-term disability, long-term disability, and life insurance/AD&D, • Company car, if qualified, or mileage reimbursement, • Paid expenses, • Corporate based tech support, • Initial on the job training and ongoing OEM product training, • Education assistance, • Advancement opportunities include Account Executive, Strategic Account Manager, and Regional Sales Manager Physical Demands • Mobility: Ability to travel frequently, including driving or flying to various locations. This involves walking through airports, hotels, and client sites., • Sitting: Prolonged periods of sitting while driving, flying, or working at a desk in the home office., • Manual Dexterity: Frequent use of hands and fingers to operate computers, phones, and other office equipment. Handling sales materials and product samples., • Visual Acuity: Continuous use of vision to read documents, computer screens, and presentations. Ability to observe and assess client needs and product displays., • Hearing: Ability to hear and understand conversations over the phone and in-person. Effective listening skills for client interactions., • Communication: Strong verbal communication skills for phone conversations, presentations, and in-person meetings., • Lifting: Occasionally lifting and carrying light to moderately heavy objects, such as product samples, promotional materials, and luggage (typically up to 25 pounds).

Description Keeper Security is hiring a Senior DevOps Engineer with direct experience building and managing infrastructure in IL5-compliant environments. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and bring your IL5 DevOps expertise to mission-critical work. About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at _. About the Job We’re seeking a hands-on Senior DevOps Engineer who thrives in high-security, compliance-driven environments. In this role, you will design, build, and maintain cloud infrastructure, CI/CD pipelines, and automation within IL5 / FedRAMP High deployments. You will collaborate closely with security engineering, platform engineering, and compliance teams to deliver highly available, resilient, and audit-ready systems in AWS GovCloud and/or Azure Government environments. This is a senior technical role requiring experience operating hardened environments, automating infrastructure under strict compliance controls, and designing secure cloud architectures. Responsibilities • Design, implement, and manage IL5 / FedRAMP High–compliant infrastructure in AWS GovCloud and/or Azure Government, • Automate infrastructure provisioning using Terraform and infrastructure-as-code best practices, • Build and maintain secure CI/CD pipelines that meet IL5 and FedRAMP High compliance requirements, • Collaborate with security and compliance teams to ensure appropriate controls, monitoring, and reporting, • Configure logging, alerting, and telemetry in restricted and hardened environments, • Harden operating systems and container runtimes in accordance with DISA STIGs, CIS benchmarks, and security best practices, • Support secure secrets management, access controls (RBAC, ABAC), and audit logging, • Participate in architecture discussions to ensure infrastructure is scalable, resilient, and compliant, • Assist with documentation, evidence collection, and remediation activities supporting ATO (Authority to Operate) processes Requirements • 5+ years of experience in DevOps, SRE, or Infrastructure Engineering roles, • Hands-on experience operating IL5 or FedRAMP High–compliant environments (required), • Deep familiarity with AWS GovCloud and/or Azure Government, • Strong experience with Terraform or similar infrastructure-as-code tooling, • Proficiency in scripting and automation using Python, Bash, or similar languages, • Experience building secure CI/CD workflows using tools such as GitHub Actions, Jenkins, or GitLab CI, • Knowledge of STIG hardening, CIS benchmarks, and compliance automation, • Understanding of zero-trust architectures and secure enclave design, • Ability to work collaboratively with security, platform, and compliance stakeholders, • Excellent troubleshooting skills and sound judgment in high-pressure operational scenarios, • Prior experience contributing to an ATO for a FedRAMP or DoD deployment, • Experience running Kubernetes in high-compliance environments, • Familiarity with secrets management solutions such as HashiCorp Vault, AWS KMS, or similar, • Exposure to vulnerability scanning, compliance drift detection, or SIEM integration Benefits • Medical, Dental & Vision (inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401K (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc), • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. 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How We Use Your Data • Assess your application and suitability, • Manage interviews and recruitment workflow, • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified), • Comply with employment law obligations 1. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process), • Contracting steps (for progressed candidates), • Legal and regulatory compliance obligations; explicit consent where required 1. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers, • Background verification vendors (post offer), • Recruitment agencies (where applicable), • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 1. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 1. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 1. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention), • You're hired (transfers to employee records) 1. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements, • Object to or restrict processing, • Withdraw consent (where applicable), • Request data portability, • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 1. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 1. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

Location Our Manager, Indirect Channels, will be an integral part of our Sales team. This role is based remotely in the US. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity The Manager, Indirect Channels is responsible for leading and scaling a team of Account Executives focused on driving new logo acquisition through DoiT’s partner ecosystem, with a primary focus on Managed Service Providers (MSPs) and Resellers. This role will oversee the strategy, execution, and performance of partner-led sales motions across indirect channels. The Sales Manager will work closely with DoiT’s Alliances, Product, Marketing, and regional leadership teams to build a predictable pipeline through partner referrals, co-sell engagements, and partner-led opportunities. In this role, you will guide your team in sourcing, qualifying, and closing high-value opportunities introduced through MSP and Reseller relationships. You will ensure strong alignment between partner value propositions and measurable customer outcomes while establishing scalable processes that accelerate partner-driven revenue. This is a quota-carrying leadership role responsible for team performance, pipeline development, and the overall success of the MSP and Reseller indirect sales motion. Responsibilities: • Team Leadership & Development: Lead, coach, and develop a team of MSP/Reseller Account Executives responsible for partner-driven pipeline and revenue generation. Provide consistent guidance on opportunity strategy, deal execution, and partner engagement. Conduct regular pipeline reviews, forecasting, and performance management to ensure predictable revenue growth. Foster a high-performance culture centered around collaboration, accountability, and continuous learning., • Partner Ecosystem Strategy: Develop and execute the strategy for MSP and Reseller-driven revenue within the indirect channel. Work closely with the Alliances team to strengthen strategic partnerships and expand the ecosystem of high-value partners. Identify opportunities to improve co-sell processes, partner enablement, and pipeline generation across the MSP and Reseller landscape., • Pipeline Development & Sales Execution: Ensure the team consistently builds high-quality pipeline through partner referrals, joint selling motions, and partner-led opportunities. Support Account Executives in navigating complex multi-party sales cycles and positioning DoiT Cloud Intelligence™ effectively with partner-introduced customers. Collaborate with Deal Desk, Solutions Engineering, and leadership to structure competitive and value-driven deals., • Cross Functional Collaboration: Partner with Marketing to develop campaigns, events, and programs designed to generate pipeline through MSP and Reseller channels. Work closely with Product and GTM Strategy teams to provide market feedback on partner needs, industry trends, and customer demand signals. Ensure seamless transitions to Account Management following deal closure to support onboarding and long-term expansion., • Operational Excellence & Forecasting: Maintain accurate pipeline visibility and forecasting across the MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in pipeline development, deal velocity, and partner engagement. Continuously refine processes and sales playbooks to improve efficiency and scalability across the indirect sales motion. Qualifications • 7+ years of sales experience within B2B SaaS and/or cloud industries, • 2+ years of sales leadership or team management experience, • Strong background in channel sales, MSP partnerships, or reseller ecosystems, • Proven track record of building and scaling partner-driven pipeline and revenue, • Experience managing complex, multi-stakeholder sales cycles, • Tool fluency with CRM, CPQ, and CLM platforms, • Exceptional leadership, communication, and stakeholder management skills Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our_. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Responsive recruiter Benefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Paid time off, • Training & development Do you get excited about growing with a new business? Do you value autonomy and yet can thrive in accountability? Do you enjoy meeting new people and solving problems every day? If so, this could be the role for you. We are seeking a motivated and dynamic Outside Sales Representative to join our team. This role is ideal for individuals who thrive in a fast-paced environment and possess a strong ability to connect with clients. The Sales Representative will be responsible for driving sales growth through effective communication, relationship building, and strategic account management. The ideal candidate will have experience in outside sales, business development, and a passion for delivering exceptional customer service. We welcome applicants from all backgrounds. WE OFFER: Competitive Pay: • Competitive pay with a base salary + commission + bonuses., • An average annual earnings range between $50k and $80k+. Flexibility & Freedom: Flexible schedule - This is not a typical 9-5 desk job. Sales Support: • Access to a dedicated Support Center for client management assistance., • Quality leads and a powerful CRM tool to help you succeed., • An annual trip to Surface Experts corporate for sales training from world-class experts. Company Perks: • Paid holidays and paid time off, • Mileage reimbursement, • Paid Training, • Opportunity to work in for a small, local business with an owner who works alongside the team each day WHAT YOU'LL DO: • Visit 10 to 15 apartment communities, hotels, and commercial properties each workday, • Introduce property and maintenance teams to Surface Experts’ repair solutions, • Build trust by educating customers on how repairs save money and time compared to replacement, • Follow the sales process and document your activity in the CRM, • Coordinate with repair technicians and the franchise owner to ensure customer satisfaction WHO THRIVES IN THIS ROLE: • Goal-oriented, self-starter who is disciplined with our process, • Service-minded and relationship-focused, • Preference for candidates with property or facilities management backgrounds, • No prior sales experience required, we provide all training, • Valid driver’s license with a clean record and reliable transportation ABOUT SURFACE EXPERTS: Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! • Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill., • Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. VISION • To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing., • Our goal is to be represented in every major metropolitan area and for our brand to be synonymous with spot repair among all facilities and maintenance management. MISSION • Our mission is to develop outstanding teams by investing in strong relationships., • Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills. VALUES • Serve Others, • Put Relationships First, • No Jerks, • Be Humble, • Be a Problem Solver, • Be Curious, • Seek to Understand the Cause of the Problem, • Work Smart, • Constantly Improve, • Trust the Process, • Be Organized, • Be Teachable, • Put Business Needs Above Personal Wants This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate. Flexible work from home options available. Compensation: $50,000.00 - $80,000.00 per year Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. • Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill., • Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills. To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management. Serve Others • Put Relationships First, • No Jerks, • Be Humble Be a Problem Solver • Be Curious, • Seek to Understand the Cause of the Problem, • Work Smart, • Constantly Improve Trust the Process • Be Organized, • Be Teachable, • Put Business Needs Above Personal Wants This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Location: Remote / Flexible Type: Full-Time Starting Salary: Commensurate with experience Hours: Must be willing to work 9-5 EST We are seeking an experienced Head of Customer Support to build, lead, and continuously improve our customer support operations. This role is responsible for designing and managing the entire support infrastructure, including help desk systems, workflows, automations, knowledge base resources, and support processes. The Head of Customer Support will oversee the support team and ensure that customers consistently receive high-quality, efficient, and professional service. The ideal candidate is a highly organized operator with many years of experience leading customer support teams and implementing modern support systems using automation and AI tools. • Design and implement the company’s customer support infrastructure, • Set up and manage the help desk platform (Freshdesk, Zendesk, or similar), • Create efficient ticket routing, workflows, and automations, • Build and maintain a comprehensive knowledge base and help center, • Establish clear support processes and internal playbooks, • Hire, train, and manage customer support representatives, • Ensure consistent high-quality responses and customer satisfaction, • Monitor team performance and provide coaching and feedback, • Develop training materials and support guidelines, • Identify opportunities to improve efficiency using automation, • Implement AI tools for customer support workflows, • Improve response times and reduce repetitive manual tasks, • Continuously optimize the support system for scalability, • Track and improve key support metrics such as:, • response time, • resolution time, • ticket volume, • customer satisfaction, • Analyze trends in support requests to identify opportunities for improvement, • Continuously improve the overall customer support experience, • 5+ years of experience leading or managing customer support teams, • Strong experience implementing and managing help desk platforms (Freshdesk, Zendesk, Intercom, etc.), • Experience building support workflows, automations, and knowledge bases, • Experience using AI tools in customer support operations, • Strong leadership and organizational skills, • Excellent communication and problem-solving ability, • Ability to build systems and processes from the ground up The ideal candidate: • Has extensive experience leading customer support teams, • Is highly organized and operationally focused, • Enjoys building systems, processes, and automations, • Is proactive and constantly looks for ways to improve efficiency, • Is comfortable implementing AI-driven support tools, • Can manage both strategy and day-to-day support operations This role will be responsible for building a world-class customer support operation that scales with the growth of the company and ensures customers receive fast, helpful, and reliable service. • 5+ years of experience leading or managing customer support teams, • Strong experience implementing and managing help desk platforms (Freshdesk, Zendesk, Intercom, etc.), • Experience building support workflows, automations, and knowledge bases, • Experience using AI tools in customer support operations, • Strong leadership and organizational skills, • Excellent communication and problem-solving ability, • Ability to build systems and processes from the ground up

Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, we want to give clinicians the support they need to do the important work only they can do. What is this opportunity? As our new IT Specialist, you will be a central member of the Operations team at Eleos Health. This role will own and manage Eleos’ IT infrastructure and employee technology experience in the US, with a primary focus on hands-on support, systems management, security, and compliance. You’ll play a mission-critical role in scaling our systems, tools, and processes to support a growing hybrid company across Israel and the U.S. The IT Specialist will be a hands-on technical POC for our US IT needs, reporting to the IT Manager. Who are you? You are a proactive and reliable IT professional with strong organizational and technical troubleshooting skills. You’re passionate about creating seamless technology experiences for teams, and you take pride in enabling others to do their best work by keeping systems secure, up-to-date, and easy to use. You are methodical, resourceful, and solution-oriented, with a strong sense of ownership and customer service. You enjoy supporting people, solving infrastructure challenges, and implementing scalable systems and security protocols. You thrive in a fast-paced startup environment where you can build things from scratch and drive impact every day How will you contribute? End-User Support • Provide Tier 1–2 support for employees across macOS devices and SaaS applications, • Troubleshoot access, authentication, and device-related issues quickly and effectively, • Serve as the first point of contact for IT support requests Identity & Access Management • Manage user lifecycle (onboarding, off-boarding), • Perform account recoveries, TOTP/2FA recovery, and SSO troubleshooting, • Administer JumpCloud (MDM, policies, device enrollment, SSO), • Manage Google Workspace (users, groups, Drive access, 2-Step Verification, mobile setup), • Handle 1Password account recovery, vault access, and permissions Device Management (macOS / Apple Ecosystem) • Support devices via MDM (JumpCloud), • Troubleshoot login issues, FileVault recovery, and device performance problems, • Assist with device enrollment and lifecycle, • Provide support for peripherals and workstation setup Hardware Procurement & Asset Management • Own ordering of hardware such as MacBooks, monitors, and peripherals, • Manage inventory and lifecycle of devices SaaS Application Administration • Provision, de-provision, and troubleshoot access across business-critical tools including:, • Slack, Zoom, Atlassian,_, Google Workspace, etc., • Manage Slack workspace (channels, groups, external users, SSO issues), • Ensure proper access control and license allocation across systems Operational Excellence • Document processes, run-books, and troubleshooting guides, • Maintain asset inventory and ensure devices are compliant with company policies, • Work closely with the security team to enforce access controls and best practices, • Escalate complex issues to IT Manager when necessary What qualifications and skills will help you to be successful? Requirements • 2+ years of experience in IT support / Help Desk (Tier 1–2), • Strong experience in macOS environments, • Hands-on experience with JumpCloud (or similar IAM/MDM tools), • Hands-on experience with Google Workspace administration, • Experience managing SaaS tools and user provisioning, • Solid understanding of SSO, MFA, and identity workflows, • Strong troubleshooting and communication skills Nice to Have • Experience with Apple Business Manager (ABM), • Familiarity with password managers (1Password or similar), • Experience in a startup environment, • Basic scripting (Bash, Python) for automation This is a unique opportunity to join a startup that has a meaningful impact on thousands' well-being and mental health. We have • A product that positively impacts people's lives every single day., • A team of amazing people with a shared vision and the infinite drive to make it happen, • The base pay range for this position is between $75,000 - $95,000 per year. The determination of what a specific employee in this job classification is paid depends on several factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location., • In addition to your compensation, we offer wide and generous health benefits, significant equity and 401(k) plans matched to 4%, • Flexible PTO + Additional mental health days off you can take any given moment simply because you need them., • Fully remote work environment, • Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy.

Job Title: SAP FM Analyst Location: Bethesda, MD Employment Type: Contract About Us: DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success. Job Purpose: To provide expert-level support and configuration for the SAP Funds Management (FM) module, focusing on budget control, financial reporting, and system integration. This role ensures effective financial process automation and cross-functional data flow across SAP modules. • Deliver high-level functional support and consultation for SAP FM requirements and configurations., • Design and implement financial processes covering general ledger, accounts receivable, accounts payable, cash management, and budget execution., • Manage fiscal periods and coordinate period-end closing tasks., • Ensure seamless integration of financial data across SAP modules., • Act as a technical subject matter expert across multiple SAP-related initiatives., • Provide post-implementation support, troubleshooting, and enhancements., • 10+ years of hands-on experience with SAP systems., • Specialized expertise in SAP Funds Management (FM), including Budgetary Ledger, FM Derivation, Budgeting, and AVC (Availability Control)., • Strong communication and organizational skills., • Demonstrated ability to lead or contribute to complex financial SAP projects., • Bachelor’s degree in a relevant field (or 4 additional years of experience in lieu of degree)., • Must be eligible to obtain a U.S. Department of Defense (DoD) clearance., • Prior experience supporting financial systems in a federal or defense environment is required., • Experience supporting ERP systems in military or defense-focused settings., • Familiarity with DoD technical environments and IT frameworks., • Proficiency in SAP production support and post-go-live issue resolution., • Understanding of SAP modules such as ECC, BW, SCM, and SRM., • Experience using Help Desk ticketing systems and performance metrics reporting., • Ability to work collaboratively with cross-functional SAP teams., • Knowledge of interface monitoring and error-handling within SAP.

Product Development Engineer (Contractor) About RentACoop RentACoop is a rapidly growing small business with roots on a working farm in Germantown, Maryland. As we continue to expand nationally and globally across multiple product lines and sales channels, we remain grounded in the values that shaped our founding: innovation, integrity, and a deep respect for animals and their caregivers. Our mission is to design and manufacture practical, high-quality solutions that simplify and enhance the experience of raising chickens and small animals. From hands-on product development to daily operations, our team is united by a shared passion for creating tools that are both functional and thoughtfully designed. We are proud to lead with purpose across our expanding family of brands: • RentACoop – Innovative, durable solutions for backyard chicken keepers, • RAC Paws by RentACoop – Enrichment and care products for small animals Our products are inspired by real-world use and tested in real environments. We believe that raising animals can be a transformative experience for families and communities, and we actively support schools, youth programs, and nonprofits across the U.S. through product donations and educational partnerships. Position Overview RentACoop is seeking a hands-on Product Development Engineer (Contractor) to help bring new product ideas and product improvements from concept through Golden Sample approval and into production. This role is ideal for a technically strong, execution-oriented engineer who enjoys turning consumer product concepts into real, manufacturable, and well-tested physical products. While a Product Manager will lead idea generation and product strategy, the Product Development Engineer will be responsible for how those ideas become reality, owning CAD development, prototyping, testing, tooling refinement, and technical communication with manufacturers. The ideal candidate is both analytical and practical, comfortable working with domestic and overseas factories, and excited by the challenge of building durable, functional, and appealing products for animals and their caregivers. This is a long-term contractor role (approximately 10 hours per week on average) for someone who enjoys being deeply involved in the full product development lifecycle. Because real-world testing is core to our culture, this role requires access to backyard chickens (or a willingness to keep a small flock, with RentACoop providing support and equipment). Key Responsibilities • Translate approved product concepts and requirements into detailed CAD models and technical specifications., • Develop and iterate physical prototypes using 3D printing and other rapid prototyping methods., • Design for manufacturability (DFM), ensuring parts are optimized for tooling, durability, and assembly, as we designed for cost effectiveness., • Lead functional, durability, and usability testing in real-world environments (including testing with chickens and small animals)., • Own tooling feedback and revision cycles with mold makers and manufacturers., • Serve as RentACoop’s technical representative in communications with overseas factories, working closely with the Product and Supply Chain team., • Review and approve pre-production samples and Golden Samples against functional and quality standards., • Participate in early product concept and review meetings to understand customer needs, use cases, and performance goals., • Document test results, design revisions, and lessons learned for future product generations, • Support timeline management by flagging technical risks and ensuring development milestones are met. Qualifications • Proven experience as a Product Development Engineer, Mechanical Engineer, or similar role focused on consumer physical products., • Strong proficiency in 3D CAD. (e.g., SolidWorks, Fusion 360, Creo, or similar). Company currently utilizes Fusion 360 as part of Auto Desk, • Hands-on experience with prototyping (3D printing, sample fabrication, materials testing)., • Working knowledge of injection molding and basic metal fabrication processes, sufficient to lead technical discussions with mold makers and manufacturers and guide tooling revisions., • Practical understanding of tooling, tolerances, and factory production processes., • Experience communicating directly with manufacturers and mold makers, • Ability to evaluate and test third-party components (e.g., electrical, heating, materials) against performance requirements., • Highly organized, detail-oriented, and comfortable managing multiple development timelines simultaneously., • Clear, professional communicator able to work cross-functionally with Product and Supply Chain teams, • Passion for building products that are not only functional, but also intuitive and well-designed for end users., • Access to backyard chickens (or willingness to establish a small flock with company support) for real-world product testing. Engagement & Working Style • Contractor role (approximately 10 hours per week on average)., • Long-term partnership model, with involvement across multiple product cycles., • Remote role, • Primarily aligned with standard business hours with occasional evening availability requested for real-time communication with overseas manufacturers., • Close collaboration with:, • Product Manager (for product vision and requirements), • Supply Chain Manager (for factory coordination, costing, tooling, logistics), • Executive Leadership (for company strategy) Why Work with RentACoop • Play a direct role in building and improving products used by animal owners worldwide., • Work in a mission-driven company that values thoughtful engineering, real-world testing, and customer trust., • Enjoy the satisfaction of seeing your designs move from concept to prototype to production and into customers’ hands., • Collaborate with a small, highly engaged team that values craftsmanship, practicality, and continuous improvement., • Build a long-term relationship with a growing brand where your technical leadership will shape the next generation of products.

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. Lovers of fitness and advocates for wellness businesses wanted! Our Customer Experience team is the first line of support for the studios, gyms, and wellness providers who run their business on Arketa. We answer their questions, solve real operational problems, and represent the voice of our Partners internally to shape the product. If you love building relationships, making people smile, and increasing access to wellness around the world, we want to meet you. Bonus points if you've already used Arketa (or a comparable platform) inside a wellness business yourself. As a Customer Support Advocate, you'll act as the single point of contact for our Partners on inbound support inquiries, owning each interaction from first message to resolution. You'll guide Partners through Arketa's features, move quickly to creatively solve problems, and act as their internal advocate to influence our product decisions and roadmap. You'll address real operational problems for real wellness businesses — schedule issues, payment questions, migration blockers, integration hiccups — and deliver an exceptional experience that builds trust and loyalty to Arketa. This is a fast-paced, high-volume support environment. You'll work across chat, email, and Zoom each day and manage multiple conversations in parallel. You will work remotely but be expected to support local studios on an as needed basis in Austin, TX. Own each Partner interaction start to finish across chat, email, and scheduled Zoom calls — building trust, rapport, and partnership along the way. Show up for your shift and your Partners. You'll work scheduled hours and stay available and engaged with the queue during that time. The pace is steady, the volume is real, and your Partners are counting on you being there when they reach out. Own the resolution, not just the response. You're accountable for solving the Partner's problem the first time wherever possible — not just replying quickly. That means digging into the actual issue, confirming the fix landed, and closing the loop so the Partner doesn't have to come back for the same thing twice. Think creatively, pivot fast, operate in ambiguity, and collaborate strategically across stakeholders. You'll problem-solve across the full surface area of the Arketa product, working with Product, Engineering, Onboarding, and Migrations to unblock Partners on issues that don't have a clean playbook yet. Unlock the full power of Arketa for every Partner. Solve real operational problems, customize solutions to the way their business actually runs, and turn Partners into our biggest fans through expertise, empathy, and follow-through. Become and stay an Arketa expert. Continuously learn new features, leverage AI-assisted internal tools to accelerate your research and drafting, and own the accuracy and Arketa voice of every response that goes out under your name. Advocate for our Partners internally. Bring insights and industry feedback back to Product, Engineering, and CX leadership to improve features and prevent repeat contacts. Required 1–2 years of experience in a Customer Support, contact-center, or customer-facing operations role — ideally in a high-volume environment with published SLA and CSAT targets. Impeccable written communication. You can explain complex things clearly, warmly, and concisely in chat and email. Proven ability to balance inbound chats, scheduled calls, and email inquiries while managing and prioritizing multiple high-priority resolutions effectively. Great judgment and the ability to problem-solve on your feet, always keeping the Partner experience in mind. Ability to identify opportunities for process improvement that contribute to a first-class Partner experience. Team player. We're in this together. You'll play an integral part in helping the team hit its goals. Organized, self-sufficient, and a go-getter. Able to go above and beyond what's expected of you. Preferred You've worked behind the desk of a wellness business (yoga, pilates, bootcamp, or similar) and have used industry software like MBO, Arketa, or an equivalent. Experience with Intercom, Slack, Notion, and Google Suite. If not, the ability to learn new tools fast. Comfort using AI-assisted tools to accelerate your work. Four-year post-secondary education / Bachelor's degree. What We Offer: Competitive Salary Stock Options Comprehensive Medical, Vision and Dental Insurance (for U.S.-based employees) Unlimited PTO Wellness Reimbursement Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $45,000–$50,000, depending on experience and qualifications. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

Reports to: Manager, SOC Support Location: Remote US Compensation Range: $50,000 to $65,000 base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: This is an entry-level role in which you will act as an intermediary between our partners/customers and our Security Operations Center (SOC) team. To facilitate effective service delivery and ensure partner satisfaction, this role requires excellent customer service and communication skills, as well as a solid understanding of cybersecurity. Responsibilities: • Provide exceptional customer support via phone, email, and chat for Huntress incident reports, escalations, and SIEM-related questions., • Ensure partner understanding by breaking down complex SOC concepts, log data, and product behavior into digestible, actionable guidance., • Lead calls with partners for high-severity or complex incidents, facilitating clear communication, documenting decisions, and aligning on next steps., • Collaborate effectively with Product Support, Security Operations Center, and other internal teams to clarify detection coverage, data gaps, and product behavior, then relay updates back to partners., • Troubleshoot product issues and provide support for other product-related requests as needed, • Advocate for partner needs and provide feedback to the relevant internal teams., • Address partner security concerns with timely and informative responses., • Contribute to the development of knowledge base articles, macros, and internal runbooks based on real ticket patterns to improve consistency and efficiency across the team. What You Bring To The Team: • Demonstrated passion for cybersecurity, especially around identity compromise, phishing, incident response, and endpoint security, with a commitment to continuous learning., • Exceptional written and verbal communication skills, • Ability to remain calm, empathetic, and solution-focused when supporting partners through active security incidents or when expectations and emotions are high., • Interest in developing incident management / incident commander skills, including owning the flow of information, setting clear priorities, and driving incidents to resolution., • Comfortable facilitating group discussions during high-pressure situations and capturing timelines, decisions, and action items in a structured way., • Strong ability to prioritize and manage a dynamic ticket queue, balancing urgent incident work with follow-ups and longer-running investigations., • Enthusiasm for working collaboratively across teams and keeping both internal stakeholders and partners informed as issues move through investigation and engineering., • Embraces change and excels in evolving environments, especially as products, detections, and internal processes iterate based on real-world cases., • Not afraid to ask questions, challenge assumptions, and dig into product behavior when something in a ticket doesn’t look quite right., • Strong self-awareness and the ability to work independently in a remote setting while knowing when to escalate or seek help. Would be a Plus: • MSP or Help Desk experience supporting multiple customers and managing tickets in tools like Zendesk or PSA platforms., • Microsoft 365/Entra experience, particularly around identity, mailbox behavior (e.g., inbox rules), and phishing scenarios., • Basic understanding of SIEM concepts and log analysis (event codes, search queries, correlation across data sources)., • Basic understanding of networking concepts related to VPNs, IP addresses, and geo/usage anomalies. What We Offer: • 100% remote work environment - since our founding in 2015, • Generous paid time off policy, including vacation, sick time, and paid holidays, • 12 weeks of paid parental leave, • Highly competitive and comprehensive medical, dental, and vision benefits plans, • 401(k) with a 5% contribution regardless of employee contribution, • Life and Disability insurance plans, • Stock options for all full-time employees, • One-time $500 reimbursement for building/upgrading home office, • Annual allowance for education and professional development assistance, • $75 USD/month digital reimbursement, • Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to _. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our _ for more details on our practices and your data privacy rights. #BI-Remote

At Morning Brew Inc., we mix what you need to know with our unique brand of wit to attract, and build real relationships with, the next generation of business leaders. We speak to them like people, ensuring they get the context and insight needed to make decisions every day. Loyalty and trust are our most valuable currencies. Whether scrolling, reading, watching, or listening, our audience trusts us for credible, entertaining business content that makes an impact on their personal and professional lives. The Morning Brew team is clever, creative, and growing fast. Want in? Read on. OVERVIEWJoin the best engineering team in media. Morning Brew is looking for a passionate Full Stack engineer to join its small, tight knit engineering team. We build incredible products using modern technology to innovate in the media space. We develop and ship quickly, we test and learn and iterate. We have a high level of ownership. We are subject matter experts but understand the business context and architecture of the entire stack. WHAT YOU'LL DO- Building out new and enhancing existing internal tools, consumer facing websites & newsletter experiences- Collaborating with the engineering team, performing code review and helping to set best development practices and guidelines- Collaborating with Product Managers, Product Designers and other engineers to plan, design and implement business requirements- Working with stakeholders to solve their problems- Proposing and implementing new tools and technologies to accomplish product objectives WHAT YOU'LL BRING- 3+ years of software engineering experience with a focus on designing, building, and deploying production-ready code.- Proficiency in a modern JavaScript framework like React or - Experience in a backend language such as Go or Python for building and maintaining APIs.- Demonstrated experience designing and implementing RESTful or GraphQL APIs. BONUS POINTS- Experience with service based architecture.- Experience taking ownership of technical initiatives from start to finish.- Comfortable working in a fast-paced environment. OUR STACK- NextJS- React- Typescript- Golang- Ruby- GraphQL & RESTful APIs- Postgres- Redis CI/DEPLOYMENT- Digital Ocean- Vercel- Github- Heroku- AWS- Cloudflare **Please inspect the morning brew website prior to submitting your application. COMPENSATION $125k-$145k DOE **Final offers for this job will be made within the parameters of the salary range provided, commensurate with experience. Total offer package to include benefits highlighted under our perks section below.HOW WE TREAT EACH OTHERRespectful Candor -- We believe that engaging in timely, constructive, and open discourse is an act of respect that makes for a more transparent and productive work environment.Empathy -- We establish a strong partnership of trust with our co-workers and partners. We build human connections in order to understand each other.Inclusivity -- Morning Brew Inc is deeply committed to fostering a transparently inclusive workplace environment, and people of color, women, people with disabilities, veterans, and LGBTQIA+ candidates are strongly encouraged to apply. HOW WE TREAT OUR WORKCuriosity -- We learn every day through deliberate inquiry and exploration. We re-examine assumptions to be a better company, offer better products, and become better colleagues.Accountability -- We celebrate our successes and own our failures. Taking responsibility for our actions allows us to learn from our experiences.Bias Toward Action -- We know speed matters in business so we embrace quick and calculated risk-taking. We understand that many actions are reversible and therefore we are solutions-oriented, even when facing obstacles and challenges.Challenger Mentality -- We don’t allow ourselves to be comfortable with our success. We are hungry to become the best and create more value for our audience.Clarity of Purpose -- We understand the “why” in our work, which helps us to operate at our highest level of performance and efficiency. PERKSWhile being surrounded by a bunch of cool people who look great in crewnecks is its own reward, we have plenty more to offer. Brew’s HQ: Pick an adjustable standing desk or cozy corner and load up on free coffee (duh) and snacks at our new two-story office space in NYC’s Flatiron District.401(k) employer match: We want to help you prepare for the future, now. Premium health, vision, and dental plans: Your health matters!Mental health benefits: Personalized plans and programs to promote your mental well-being.Extra help when you need it: Including a care concierge, plus free access to One Medical and the Calm app.Family planning: Want to join #brewparents? Generous paid parental leave and fertility coverage for eligible employees.Employee Resource Groups: Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, and GroundedGym and workout class reimbursements: It pays to be healthy.Annual learning credit: Want to learn something new? We'll reimburse you. BRIEF BREW HISTORYMorning Brew Inc. was founded in 2015 by two entrepreneurial college students who noticed their peers were not consuming legacy media resources about business and finance news, but had a high desire to learn about those topics. What started as a small on-campus email has since evolved into a multi-channel media company that operates 20+ unique content franchises. All while maintaining our witty, honest and engaging tone that millions of loyal MBI audience members rely upon daily to better navigate the world. In 2020 a majority stake in MBI was acquired by Axel Springer SE and in February 2025 that position was increased to full ownership of the business. Axel Springer SE is a family-owned, transatlantic media company headquartered in Berlin and New York that is committed to the values of a free and informed society. To learn more about Axel Springer SE and what defines us, visit _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.