Trabajos help desk support en Denton, TexasCrear alertas

Job Description Are you a dedicated real estate agent seeking a brokerage that truly delivers on its promises? Look no further than Regal Realtors! In the ever-changing realm of residential real estate, Regal Realtors not only welcomes change but thrives in it. Our journey has led us to a point where we can offer our agents the opportunities and support they need to achieve what every agent aspires to do - close more escrows. Regal Realtors is a part of an exclusive selection of brokerages, chosen by Zillow to receive the industry's highest-converting leads. The reason is simple - we don't merely provide leads to our agents; we teach them the art of conversion. Whether you've been a licensed agent for 30 years or just 30 days, our proven training program can empower anyone to develop their own lead generation strategies. Moreover, we guide you on using live tour requests from our partners to accelerate your business growth. Our agents consistently achieve the impressive milestone of closing 2-3 escrows a month within their first 90 days on our team, all thanks to our leads and training. Our onboarding and training are unparalleled. During your first 5 days with us, we take you through an intensive onboarding process. You'll learn a hyper-linear skillset, from converting leads to conducting exceptional buyer/seller consultations and becoming confident with contracts - all aimed at getting you showing properties ASAP. Here's what we expect from you: • Represent Sellers/Buyers in residential real estate transactions., • Draft residential purchase agreements and listing agreements for your clients., • Conduct property evaluations to determine property values for sellers., • Be readily available for your clients when they need you., • Keep all systems and CRM tools updated with information from our channel partners. What you can expect from us: • Live tour requests - Imagine a world where a buyer requests a showing online and is instantly connected to your cell phone., • A compensation plan that makes earning six figures or more easily attainable., • No desk or junk fees - We operate a clean operation that maximizes your commissions., • Ongoing support from our team leads and brokers - no one gets left behind!, • We provide in-house transaction coordinators and lenders to ensure you have all the tools for seamless job performance. Don't hesitate any longer. Hit that apply button and let's have a conversation. Selling 20+ homes annually is not just a dream; it's a reality we can help you achieve. Regal Realtors is committed to providing equal employment opportunities to all employees and applicants. Job Type: Full-time Pay: $48,226.91 - $196,492.21 per year Benefits: Flexible schedule Schedule: Monday to Friday Self-determined schedule Weekend availability Supplemental pay types: Bonus pay Commission pay

If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. Most research studies are conducted remotely from home, though some may be in-pers

High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence produc

Job Title: Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy. Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations. Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow. Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: • Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy, • Meeting character and conduct standards, including background screening, • Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs, • Eligibility for a security clearance when required for your rating or designator, • Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter. Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet. Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailors status, training, and current Navy policy. Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance. Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job DescriptionJob Overview: Primoris Services Corporation is currently searching search of an experienced Applications Support Specialist. The Applications Support Specialist is responsible for managing the resolution of application and system issues that arise across the business. Key Responsibilities/Accountabilities: • Possess specialist knowledge of various applications and software including but not limited to Vista Viewpoint and PVault., • Manage help desk tickets assigned with quick resolution., • Set up new users, user maintenance, and user terminations., • Assist with systems integrations/conversions., • Maintain and update end user documentation and procedures., • Assist with monthly and quarterly auditor request as assigned., • Minimum 3 years of IT experience., • Bachelor’s degree in business or IT major/concentration preferred., • Experience managing and supporting applications in a Citrix environment., • Experience supporting business applications such as PVault and Vista Viewpoint., • Excellent verbal and written communications skills, including the ability to create organized and informative reports, as well as comprehensive and accurate documentation., • Ability to participate in multiple projects simultaneously while adhering to tight schedules., • Experience in construction industry preferred. For nearly six decades, Primoris has built a reputation for taking on challenges that others will not – setting the bar ever higher for ourselves and our industry with each project. Now, as we build a sustainable infrastructure that supports the growing needs of the nation – and the world – we reaffirm innovation, quality, service, and safety as our core values. And we remind ourselves that the pioneering spirit of yesteryear fuels the imagination of today. Primoris Services Corporation (Primoris) is ranked in the top 10% of the prestigious Top 400 Contractors List by Engineering News Record (ENR), having built projects throughout the United States as well as Latin America, South and Central America, and South East Asia. We build great projects because we have built a great company – and insist on great performance. And that’s a product of our people, passion, and partners. Agency Statement: We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms.

Job DescriptionSalary: If this describes you - We need to talk! While you sometimes move too quickly, do you enjoy "spinning plates" and thrive in an environment with lots of moving parts? Are you a detail oriented perfectionist who gets the job done? Are you energetic and like variety when it comes to doing multiple tasks? Is your communication loaded with details and delivered in quick bursts?Are you an optimistic person that has a naturally persuasive style? At Austin Lane the Help Desk Technician provides frontline technical support for managed services clients by responding to and resolving service tickets. This role focuses on troubleshooting technical issues, assisting end users, and ensuring timely resolution while delivering excellent customer service. Responsibilities and Duties • Respond to IT support tickets in a timely and professional manner., • Diagnose and resolve hardware, software, networking, and user-access issues., • Provide support both remotely and in person., • Properly document issues, root causes, and resolutions within the IT Helpdesk tracking system., • Set up, configure, and deploy computers, printers, scanners, and mobile devices., • Install and configure Windows OS, Microsoft Office 365, Teams, and business applications. Qualifications and Skills • 3-5 years of technical experience in help desk customer support., • CompTIA A+ Certification required, • Knowledge of computer operating procedures, network protocols, system software products and applications and multi-vendor environments, • Knowledge of multiple backup technologies including Tape/Disk/Cloud and understanding on use cases each may be applied, • Familiarity with ticketing systems and remote support tools., • Strong troubleshooting, communication, and customer service skills., • Ability to manage multiple tickets and prioritize workload effectively., • Windows operating systems: 10/11, Server 2016, 2019, 2022, • Microsoft Exchange 2016, 2019, • Microsoft Office 2019/365, • Microsoft Cloud Solutions such as Azure, Microsoft 365, Intune, EntraID, • Wireless Infrastructure, • Virtualization, Hyper-V/VMWare, ESXI, • Cyber Security Hardening Techniques & Best Practices

Paid Focus Group Panelist - Ideal for Help Desk Support. Help desk support experience is not compulsory. This is an excellent opportunity to supplement your income if you are a help desk support or anyone seeking a flexible part time remote work at home job.

Job Description Join a Business Built for Riders, by Riders We are a boutique motorcycle dealership specializing in high-end Italian and British motorcycles and operate in close partnership with AGV Sport, a premium motorcycle apparel brand. This is more than a job—it's a launchpad into a growing business built around passion, performance, and problem-solving. If you’re enthusiastic about motorcycles and eager to work in a role where every day is different, we want to hear from you. About the Role This role is a blend of front-desk customer engagement and back-office administration. Initially, you’ll be the first face customers see and the first voice they hear—setting the tone for their experience. But beyond the welcome, your role will quickly expand into operations, support, and business process improvement. Our shop may only have 8–10 walk-in customers a day, but each visit opens doors to high-touch service, complex customer needs, and real opportunities to make an impact. Key Responsibilities Customer Engagement * Greet and assist customers entering the showroom—become their go-to contact for questions and support. * Answer phone calls and emails promptly and professionally. * Build customer confidence by sharing your passion for motorcycles and learning to guide them through gear, apparel, and vehicle options. * Handle transactions and assist in order processing, including for custom-made apparel. Retail & Operations Support * Maintain a clean, visually appealing retail environment. * Assist with merchandise restocking, retail promotions, and product displays. * Help execute customer purchases and prepare motorcycles and gear for pickup or delivery. Administrative Backbone * Provide critical administrative support including invoice generation, scheduling, recordkeeping, and customer follow-ups. * Work with inventory management, apparel orders, and dealer systems. * Create, improve, and implement internal workflows as the business grows. * Prepare reports, assist with supply chain logistics, and track special orders. This Role Is For You If You… * Have a positive attitude and natural problem-solving instincts. * Are organized, detail-oriented, and thrive in an environment where no two days are the same. * Love working independently, can think critically, and enjoy building systems that improve over time. * Want to grow into a leadership or specialized role in motorcycle sales, operations, or custom gear. * Are interested in motorcycles and eager to become an expert in supporting the motorcycle lifestyle. Must-Have Qualifications * 1+ years of experience in customer service, retail, or administrative support. * Strong MS Office Suite skills—especially Word, Excel, and Outlook. * High school diploma or equivalent (college or technical education a plus). * Excellent verbal and written communication skills. * Genuine interest in motorcycles is a must—you’ll need to become an expert to support our riders. * Motorcycle license (M endorsement) is a plus. If you don’t have one, you must be willing and eager to acquire it. Growth Opportunities * Assist customers with full-cycle purchase transactions and financing paperwork. * Manage custom clothing orders and participate in expanding product lines based on rider needs. * Develop new systems and processes that drive efficiency and scalability. Why Join Us * Be part of a business with a mission and a culture that celebrates motorcycles, craftsmanship, and quality. * Collaborate with a tight-knit team that values your input and gives you room to grow. * Employee discounts on gear, apparel, and motorcycle accessories. * Competitive pay and long-term potential in a growing company. How to Apply Submit your resume and a short cover letter that shows us your enthusiasm for motorcycles and problem-solving. Company DescriptionMonkeyMoto is a rider-owned and operated motorcycle shop in Argyle, Texas, serving North Texas for over 15 years. We specialize in sales and service for premium brands like Triumph, MV Agusta, Sherco, and Stark. Our team combines race-winning technical knowledge with real-world customer care — all in a fast-paced, no-fluff shop culture. At MonkeyMoto, we don’t just sell motorcycles — we build long-term relationships with riders who live life on two wheels. If you’re passionate about bikes, serious about sales, and eager to grow, this is the place to launch your career.MonkeyMoto is a rider-owned and operated motorcycle shop in Argyle, Texas, serving North Texas for over 15 years. We specialize in sales and service for premium brands like Triumph, MV Agusta, Sherco, and Stark. Our team combines race-winning technical knowledge with real-world customer care — all in a fast-paced, no-fluff shop culture. At MonkeyMoto, we don’t just sell motorcycles — we build long-term relationships with riders who live life on two wheels. If you’re passionate about bikes, serious about sales, and eager to grow, this is the place to launch your career.

Job Description 📉 Feeling Stuck at Your Current Brokerage? Discover a New Path with Funk Realty. Are you a licensed agent striving for success but lacking the support, leads, or results you deserve? You're not alone. At Funk Realty, we believe no agent should feel like they're building a business on their own. 🚀 What We Offer: • Daily broker support—yes, daily., • Innovative tech tools and marketing systems that truly generate leads., • A genuinely collaborative team culture., • Transparent commission plans designed to grow your business, not just the brokerage. 💬 You didn’t get licensed to struggle. Let's Connect. We’re actively seeking motivated agents ready to thrive with the right leadership, mentorship, and momentum. If your instincts are telling you it’s time for a change—trust them. 📩 Reach out confidentially via DM or email to arrange a no-pressure conversation. Funk Realty | Built for Agents Ready to Succeed What We Seek in Our New Team Members: • Passionate representation of both buyers and sellers in residential real estate transactions., • Skillful drafting of residential purchase and listing agreements., • Expert property evaluations to determine accurate property values for sellers., • Unwavering availability and responsiveness to client needs., • Meticulous updating of all systems and CRM tools with information from our channel partners., • A growth mindset and willingness to embrace new technologies and strategies. What Funk Realty Group Brings to the Table: • Access to live tour requests: Imagine a world where a potential buyer requests a showing online and is instantly connected to your phone. With us, that's your daily reality., • A lucrative compensation plan that makes earning six figures or more not just possible, but easily attainable., • Zero desk or junk fees: We operate a clean, transparent system that maximizes your commissions and puts more money in your pocket., • Continuous, personalized support from our experienced team leads and brokers: At Funk Realty Group, no one gets left behind!, • State-of-the-art technology and tools to streamline your workflows and boost your productivity., • In-house transaction coordinators and lenders to ensure you have all the resources for seamless job performance., • Regular networking events and opportunities to collaborate with and learn from top performers in the industry., • Ongoing professional development opportunities to keep you at the cutting edge of real estate trends and practices. The time to elevate your real estate career is now. Don't let another day go by wondering "what if." Hit that apply button, and let's start a conversation about your future with Funk Realty Group. Remember, selling 25+ homes annually is not just a distant dream—it's a tangible reality we can help you achieve. Join us at Funk Realty Group, where your success is our mission, and your potential is limitless. Your dream real estate career starts here! Job Type: Full-time Pay: $48,226.91 - $196,492.21 per year (we have some making $300K) shhhhh.. Benefits: Flexible schedule Schedule: Monday to Friday Self-determined schedule Weekend availability Supplemental pay types: Bonus pay Commission pay

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Customer Experience Coordinator - This position is located in Denton, TX. Reporting to the Customer Experience Manager, the Customer Experience Coordinator acts as the initial and primary point of contact for potential and existing customers, providing information and customer service on DCTA’s range of mobility solutions, including fixed route, demand response, on-demand, rail and other services for all modes. Assists in maintaining a high quality, responsive working environment and provides friendly, courteous customer service and accurate information. Primarily works in Denton. May be required to work in Lewisville as scheduled. ESSENTIAL FUNCTIONS The following duties are standard for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. • Provides courteous, friendly, and accurate service to customers at all times., • Performs customer service by answering incoming calls or assisting front window individual passengers, passenger representatives, medical and personal providers, and others in a timely and professional manner; answers questions and provides accurate and timely information regarding on-demand services, fixed route transportation, route changes, fares, etc., • Assists customers with step-by-step trip planning and instruction. Assists customers in planning routes, considering desired arrival and departure times, and using schedules. Ability to manually create trip itineraries using guide, system map, stop list, etc., when access to trip planning software is unavailable., • Ability to learn multiple demand-response software platforms while providing excellent customer service., • Assists with data entry, dispatching, scheduling and all other customer service needs in order to provide demand-response and fixed route service to passengers., • Assist with Mail Courier duties when needed., • Assist peers with questions, errors, cash balancing, and escalated customer issues., • Reviews and becomes familiar with special routes, policy changes, special service changes and/or shuttles for various events., • Attempts to resolve unusual requests for route, fare information or other difficult requests or problems., • Logs, and performs preliminary research into customer issues; responds or reports to Manager as appropriate., • Reviews and responds to voicemails, emails, and other indirect communications., • Processes transactions and distributes fare media., • Enters and documents customer trip requests for on demand and demand response services through automated scheduling systems., • Responds to fixed-route and demand response passenger inquiries by checking on bus arrivals, fare inquiries, and trip planning and providing general customer service information., • Rides Agency buses at direction of supervisor to become familiar with Agency services, conducts passenger surveys, and provides community outreach., • Receives and documents calls pertaining to customer complaints, comments and commendations. Mediates and resolves escalated customer complaints when necessary., • Accepts, logs and records lost and found items. Assists customers with tracking and picking up lost & found items found on all services. Maintains up-to-date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type, or other field entries., • Performs daily general administrative functions, including but not limited to: receiving invoices, filing, recordkeeping, bulk mailings, tally sheets, etc., • Receive, maintain, and account for monies and provide payment receipts; ensure compliance with DCTA Customer Service internal cash handling policies., • Assist Community Relations and other departments to represent the Agency at events. SUPERVISORY RESPONSIBILITIES None. QUALIFICATION GUIDELINES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Where applicable, an equivalent combination of education and experience may be considered in lieu of education/experience listed below. EXPERIENCE/EDUCATION (where applicable, an equivalent combination of education and experience may be considered) Must be 18 years of age or older. High School Diploma or GED required. Two years of customer service experience required. At least one year of cash handling experience required. Previous experience with data entry or administrative support preferred but not required. Applicants must have a valid, unrestricted license. ESSENTIAL KNOWLEDGE & SKILLS • Strong customer service skills., • Ability to speak, read and write in English clearly and proficiently. Bilingual in Spanish is preferred., • Ability to work nights and weekends as needed to provide appropriate coverage in the Customer Service call center and lobby., • Ability to communicate effectively in both the written and spoken form; uses appropriate grammar, accurate spelling and punctuation when communicating through written form; communicates effectively with internal and external customers., • Ability to establish and maintain effective working relationships with customers, employees, management and the general public, including those from culturally diverse backgrounds, older adults, individuals with disabilities, and/or other vulnerable populations., • Ability to use or learn all system technologies required for the position, including computer equipment, general knowledge of Windows-based computer operating system and Microsoft Office package, and communications equipment such as two-way radio systems and multi-line phone systems., • Excellent organizational skills and time management to meet deadlines, and superior attention to detail., • Ability to record and enter data accurately and in a timely manner using internal software., • Knowledge of Federal Transit Administration (FTA) and Americans with Disabilities Act (ADA) preferred., • Knowledge of DCTA service area and services provided. PHYSICAL ACTIVITIES: Physical activity includes, but is not limited to: on a continuous basis, sit at a desk for long periods of time; prolonged periods of work on the computer and/or phones; write or use keyboard to communicate through written means; repeated use of sight to read documents and computer monitors; repetitive hand motions, such as keyboarding, writing, 10-key; and hearing and speech to communicate both on the phone and in person. Frequently requires use of hands, fingers, repetitive hand/finger motions, and sitting. Occasionally requires kneeling, stooping, crouching, standing walking, reaching with hands and arms, lifting, pushing, and pulling up to 25 lbs. Repeated use of hearing and speech to communicate on telephone, radios, and in person. Come be a part of an amazing team working to move the people of the 6th largest growing county in the United States! Additional perks and benefits that accompany full-time employment with DCTA: • Employee portions of Medical and Dental benefits are 100% paid by the employer., • If you have utilized a Proportionate Retirement Program in the past, the service time transfers to DCTA’s retirement system, TCDRS. The following systems apply:, • Texas Municipal Retirement System (TMRS), • Employees Retirement System (ERS), • Judicial Retirement System of Texas (JRS), • Teacher Retirement System of Texas (TRS), • City of Austin Employees Retirement System (COAERS), • Expanding time-off accruals: 12 days of vacation time accrued for the first year, increasing by one day each year, with a max of 17 days annually. Additionally, employees earn 12 days of sick time each year, 4 floating holidays, 9 fixed holidays, and the ability to earn two additional days off through the Wellness Program., • Regional transit passes (bus and rail) for you and your immediate family., • DCTA strives to continually improve our Servant Leadership We pride ourselves in having an open, caring, and communicative community of employees, with the drive to help build each other up., • Flexible dress code: business casual, allowing jeans every day (unless otherwise specified for external/special meetings, events, etc.)., • Extensive Wellness Program, including several opportunities to volunteer with the agency, sporadic lunch and learn events, chair massages, the potential to earn two extra days off each year, and continual efforts to improve wellness throughout the agency. Company DescriptionDenton County is the 6th fastest-growing county in United States with nearly 950,000 residents, according to the U.S. Census Bureau. DCTA is committed to improving mobility, air quality, economic development and livability in the areas we serve. Since inception, DCTA has accelerated innovative transportation solutions critical to reducing traffic congestion and enhancing air quality, while contributing to strategic growth and development, and improving the quality of life for Denton County residents. DCTA drives a better future for Denton County by getting people where they need and want to go.Denton County is the 6th fastest-growing county in United States with nearly 950,000 residents, according to the U.S. Census Bureau. DCTA is committed to improving mobility, air quality, economic development and livability in the areas we serve. Since inception, DCTA has accelerated innovative transportation solutions critical to reducing traffic congestion and enhancing air quality, while contributing to strategic growth and development, and improving the quality of life for Denton County residents. DCTA drives a better future for Denton County by getting people where they need and want to go.

Job Description NOTE: This position may be scheduled as needed to work in Lewisville or Denton. PURPOSE OF JOB Under direction of the Human Resources Manager, the Human Resources Generalist will perform complex and professional level human resources work, providing expertise for Human Resources functions such as recruitment and selection, compensation and classification, benefits, employee engagement, employee training and development, employee relations, record retention, and compliance. ESSENTIAL FUNCTIONS The following duties are standard for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Recruitment and Onboarding • Manage full-cycle recruitment, including candidate review, pre-employment assessments, communication with applicants, pre-boarding, and facilitating a smooth hiring process., • Coordinate and administer new hire orientation and onboarding, ensuring a seamless introduction to the organization., • Assist in updating and maintaining job descriptions to align with organizational goals and compliance requirements., • Play an active role in employee engagement initiatives to foster connection, inclusion, and growth while supporting the organization’s Servant Leadership culture., • Develop and implement training programs, including soft skills, compliance, and regulatory topics, in collaboration with the HR Manager., • Administer annual and ongoing benefits enrollment, including preparation of election forms, data entry, and submission to benefit carriers., • Ensure compliance with the Affordable Care Act (ACA) and manage benefits-related reporting and tax documents., • Administer leave programs, including evaluating requests, determining eligibility, and communicating approvals or denials to employees., • Maintain and oversee employee data entry, processes, and records, ensuring retention and compliance with applicable laws., • Monitor HR metrics and dashboards to provide insights on performance and improvement opportunities., • Assist with budget adherence by monitoring expenditures, reconciling monthly reports, and preparing requisitions, purchase orders, invoices, and check requests., • Develop, update, and maintain the Employee Handbook, policies, and procedures to ensure alignment with organizational needs and legal requirements., • Serve as a subject matter expert for employees regarding HR policies, escalating concerns as needed., • Compile data and prepare reports for audits and other required internal or external submissions., • Serve as a lead on the Wellness Committee to implement initiatives that improve morale, culture, and compliance with HR laws., • Provide support on Workers’ Compensation claims to ensure accuracy and timeliness., • Research and provide recommendations on compensation, benefits, and HR best practices to maintain competitiveness., • Serve as back-up for the HR Technician/Receptionist and other HR functions as needed., • Support the Vice President of Engagement and Administration and the HR Manager with administrative tasks related to employee relations and discipline processes. Requirements Knowledge of: • Basic knowledge of Human Resources practices, • Working knowledge of Affordable Care Act and Insurance reporting/compliance, • Basic knowledge of payroll laws preferred., • Kronos Payroll System (“UKG Ready”) experience preferred., • Proper usage of English Language, with strong professional communication skills, both written and verbal, • Microsoft Office suite including Word, Excel, PowerPoint, Outlook, • Principles and practices of routine analytical research Ability to: • Establish and maintain effective working relationships with those contacted in the course of work., • Prioritize items and be efficient on time-sensitive matters., • Understand and follow oral and written instructions., • Compile and maintain complex and extensive records., • Intermittently review documents related to department operations., • Understand, interpret, and explain department policies and procedures., • Preserve confidentiality of sensitive material routinely encountered as part of work assignments., • Work independently to perform a variety of functions and manage multiple projects at one time while working in a dynamic environment with changing priorities to meet established deadlines., • Ability to problem solve timely and effectively., • Develop and present training materials in an effective manner., • Communicate effectively, both in written and oral format The ideal candidate will: • Possess a positive attitude, and practices good judgement, while open to receiving/providing feedback, • Hold the ability to get along with others, individually and in a large group. Has the desire to care for the organization’s well-being and for the co-workers he/she interacts with. Interested in partaking in group development and team building activities., • Be open to collaborate and work in a team-oriented and helping environment., • Possess an influential and welcoming communication style., • Foster a culture that values critical thinking and problem solving; and encourages constructive feedback, engagement, inclusion, and diversity at all levels. EDUCATION AND EXPERIENCE • Associate or bachelor’s degree in business, human resources, or related field, • Three (3) years of experience in human resources, training, payroll, and/or benefits, or equivalent combination of relevant education and experience, • SHRM-CP/SCP (PHR/SPHR) certification a plus Special Requirement: Hold a current valid Texas Driver’s License or have the ability to obtain one upon entry into the position. PHYSICAL ACTIVITIES Physical activity includes, but is not limited to: on a continuous basis, sit at a desk for long periods of time; intermittently twist and reach office equipment; write or use keyboard to communicate through written means; occasionally run errands; lift light weight; reaching above the waist, reaching below the waist, and reaching waist to shoulder to reach inventory on shelves; repetitive motion and fingering when using computer keyboard; talking and hearing when dealing with customers. Come be a part of an amazing team working to move the people of the 6th largest growing county in the United States! Additional perks and benefits that accompany full-time employment with DCTA: • Employee portions of Medical and Dental benefits are 100% paid by the, • If you have utilized a Proportionate Retirement Program in the past, the service time transfers to DCTA’s retirement system, TCDRS. The following systems apply:, • Texas Municipal Retirement System (TMRS), • Employees Retirement System (ERS), • Judicial Retirement System of Texas (JRS), • Teacher Retirement System of Texas (TRS), • City of Austin Employees Retirement System (COAERS), • Expanding time-off accruals: 12 days of vacation time accrued for the first year, increasing by one day each year, with a max of 17 days annually. Additionally, employees earn 12 days of sick time each year, 4 floating holidays, 9 fixed holidays, and the ability to earn two additional days off through the Wellness Program., • Regional transit passes (bus and rail) for you and your immediate family., • DCTA strives to continually improve our Servant Leadership We pride ourselves in having an open, caring, and communicative community of employees, with the drive to help build each other up., • Extensive Wellness Program, including several opportunities to volunteer with the agency, sporadic lunch and learn events, chair massages, the potential to earn two extra days off each year, and continual efforts to improve wellness throughout the agency. Company DescriptionDenton County is the 6th fastest-growing county in United States with nearly 950,000 residents, according to the U.S. Census Bureau. DCTA is committed to improving mobility, air quality, economic development and livability in the areas we serve. Since inception, DCTA has accelerated innovative transportation solutions critical to reducing traffic congestion and enhancing air quality, while contributing to strategic growth and development, and improving the quality of life for Denton County residents. DCTA drives a better future for Denton County by getting people where they need and want to go.Denton County is the 6th fastest-growing county in United States with nearly 950,000 residents, according to the U.S. Census Bureau. DCTA is committed to improving mobility, air quality, economic development and livability in the areas we serve. Since inception, DCTA has accelerated innovative transportation solutions critical to reducing traffic congestion and enhancing air quality, while contributing to strategic growth and development, and improving the quality of life for Denton County residents. DCTA drives a better future for Denton County by getting people where they need and want to go.

Job DescriptionDescription: Valor Healthcare is looking for a passionate Licensed Vocational Nurse to join our team at the Community Based Outpatient Clinic (CBOC) in Denton, TX. In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, generous time off and a weekday schedule. About Us Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – those who serve or have served in the military as well as those who devote their careers to federal government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes. Valor is different because of our people. • Our leadership team is comprised of veteran, clinician, and business leaders dedicated to providing exceptional care and a world-class patient experience for our nation’s patriots. Core Responsibilities Patient Care • Actively assists with patient care, physical examinations and ancillary tests., • Performs the annual and routine nursing assessments and performs preventive health services authorized by the VA and the clinic Medical Director. This includes interviewing and collecting patient information, including pain assessment, pulse rate, temperature, height & weight, blood pressure and other relevant details. Records information in patient’s electronic medical record., • Administers medications, as appropriate or ordered by a medical provider, orally, or by subcutaneous or intramuscular injection, and notes time and amount in patients’ electronic charts, applies compresses, both hot and cold as indicated. Observes patient and reports adverse reactions to the clinic physician., • Operates electrocardiograph (EKG) and other diagnostic equipment to administer routine diagnostic test and treatments, including glucometers, pulse oximeters, nebulizers, oxygen equipment, spirometry, eye exams, etc., • Dresses wounds and incisions, interprets physician’s instructions to patients, assists with emergencies, and performs related tasks, as directed. o Collects lab specimens, including but not limited to urine, blood and sputum, from patients for testing and may perform waived laboratory tests on these specimens., • Cleans treatment rooms, equipment and supplies using approved manufacture wipes and/or solutions., • Submits any received laboratory and radiology results to medical providers and provides private practice results to VA for scanning or scans results into patient’s medical records after the provider has reviewed., • Inputs all patients’ information into VISTA/CPRS o Completes any and all clinical reminders “due” at the time of each patient visit., • May assist with front desk for check-in, check-out and phone coverage. o Assists in co-managed care collaboration with non-VA providers, and facilities., • Provides patient and family health education with a focus on self-management, prevention, wellness, related health issues and healthy lifestyle choices. Advises in services available through community resources., • Maintains confidentiality of veterans’ data and information., • Complies with all VA and company training requirements. Compliance • Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items. Clinical Outcomes • Remain focused on achieving excellent clinical outcomes through the specified VA guidelines. Customer Service • Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors., • Establish and maintain a warm, welcoming and professional atmosphere for our colleagues and veterans, ensuring needs and expectations are consistently met., • Collaborate with Clinic leadership to resolve veteran concerns or complaints. Enrollment Growth • Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives., • Save & Recapture: Support patient enrollment and retention in appointments, follow-up visits or nurse visits. Requirements: • Diploma or certificate of an accredited program of practical or vocational nursing as approved by the state., • Minimum one-year experience as an LPN/LVN in a related primary care or ambulatory care setting; government healthcare environment preferred. Specific requirements could vary based on individual VA contract., • Must be credentialed and remain in good standing through the Veterans Health Administration (VA)., • Must comply with and maintain all requirements for a valid, unrestricted license in the state of desired employment, or in any U.S. state or territory, depending on VA contractual requirements., • Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – e.g., AHA valid for two years) and in ACLS as specified by individual VAMC contract., • Proficiency in written and spoken English., • Strong computer skills, including EMR experience., • Energetic and optimistic demeanor

Job Description NOTE: This position is located in Denton, Texas, and may need to travel to Lewisville offices as needed. PURPOSE OF JOB The position is responsible for leading and managing contracted Mobility as a Service (MaaS) / Microtransit and Demand Response (Access Paratransit) programs to expand mobility options beyond traditional fixed-route transit. This role provides high-level contract administration, vendor performance oversight, and operational strategy for ADA and alternative service delivery models. This role leads data-driven decision-making, ensures contractual compliance, and collaborates with executive leadership to develop innovative mobility solutions that improve accessibility and operational performance. Additionally, the position researches, designs, implements, and administers ADA and alternative transit programs; evaluates contractor performance; recommends service improvements; and ensures the accuracy, consistency, and compliance of contracted service operations. The role strengthens DCTA’s reputation as an innovator in mobility management and fosters collaborative public and private mobility partnerships. This position performs comprehensive program and contract management, oversees technology platforms supporting MaaS and Paratransit operations, manages eligibility and customer programs, conducts audits, and analyzes system and contractor performance trends. The position works with diverse internal and external stakeholders and prepares high-quality analytic and operational reports to support executive decision making. ESSENTIAL FUNCTIONS The following duties are standard for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Strategic Planning & Program Oversight • Advises executive leadership on mobility strategy, performance, and opportunities for innovation in Accessibility (ADA), MaaS, Microtransit, and Demand Response programs., • Develops service plans, operational models, and recommendations grounded in data analytics, service trends, and community needs., • Identifies opportunities to enhance service efficiency, cost-effectiveness, and customer experience. Contract Administration & Vendor Management • Provides full-cycle contract administration for multiple service contracts, including scope management, performance monitoring, compliance, and adherence to deliverables and standards., • Coordinates with contractors to ensure adequate vehicles, operators, and resources for current and future service needs., • Implements contract controls, conducts audits, evaluates Key Performance Indicators (KPIs), and ensures contractors meet contractual, regulatory, and customer service requirements., • Leads recurring vendor/contractor meetings to review performance, identify operational issues, resolve problems, and drive continuous improvement., • Reviews, reconciles, and validates contractor invoices, supporting documentation, and performance payments. Operational Management & Analysis • Develops, manages, and interprets operational, financial, and performance data using advanced Excel and data analysis tools., • Prepares and presents analytics, dashboards, and reports for senior leadership, public boards, and external stakeholders., • Oversees daily operations and service integration across ADA, MaaS, and Microtransit platforms, ensuring system functionality and service delivery efficiency., • Serves as subject matter expert for scheduling, dispatching, trip-booking, and customer service software platforms. Regulatory Oversight & Compliance • Ensures service delivery aligns with ADA requirements, DCTA policies, and industry standards., • Oversees ADA eligibility certification, recertification processes, and travel training programs., • Conducts audits of operational, financial, and performance data; recommends corrective action. Stakeholder Collaboration & Customer Experience • Acts as a primary liaison to contractors for customer needs., • Manages escalated customer service issues in coordination with contractor services ensuring timely, accurate, and customer-centric resolution., • Represents the agency in public forums, board meetings, and professional events. Continuous Improvement & Innovation • Evaluates emerging trends, technologies, and best practices to recommend improvements to service models, processes, and supporting technology., • Designs, documents, and implements improved workflows, performance dashboards, SOPs, and training tools., • Supports internal cross-functional initiatives to enhance service delivery and mobility outcomes. SUPERVISORY RESPONSIBILITIES Manages an ADA Coordinator/Travel Trainer and Mobility Services Specialist, along with all contract vendors. Counsels, supervises and evaluates the performance of staff; issues disciplinary warnings and assists in grievance procedures. Carries out supervisory responsibilities in accordance with the organization's values, policies and applicable laws. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Where applicable, an equivalent combination of education and experience may be considered in lieu of education/experience listed below. EXPERIENCE/EDUCATION (where applicable, an equivalent combination of education and experience may be considered) Must be 21 years of age or older. Bachelor’s degree in Transportation, Business Administration, Public Administration, Operations Management, or a related field. Minimum of five (5) years of progressively responsible experience in transit operations management, contract management, program management, or project management. Minimum of three (3) leading a team/management. Equivalent combinations of education and experience may be considered. Valid Texas Driver’s License or ability to obtain upon hire. ESSENTIAL KNOWLEDGE & SKILLS • Public transit operations, paratransit service delivery, and industry practices., • ADA regulations related to service eligibility, complementary paratransit, and reasonable modification requirements., • Contract administration, vendor management, and procurement processes for transit service delivery., • Advanced data analytics, Excel (pivot tables, complex formulas, analysis tools), and visualization platforms., • Mobility market trends, service planning principles, and operational performance metrics., • Software systems used in MaaS, Microtransit, or ADA paratransit operations., • Principles of financial oversight including budgeting, forecasting, and invoice validation., • Customer service best practices and conflict resolution methods., • Manage multiple contracts and programs with minimal supervision while meeting organizational goals., • Analyze complex datasets, identify trends, develop operational insights, and present findings clearly., • Interpret laws, regulations, contracts, and technical documents., • Build and maintain strong working relationships with vendors, staff, community partners, and stakeholders., • Work effectively in dynamic conditions with competing priorities., • Communicate clearly, concisely, and persuasively in oral and written formats., • Apply project management practices, develop schedules, track milestones, and manage workflows., • Resolve operational and customer issues with sound judgment and professionalism., • Lead process improvement initiatives and implement new service models or technologies. PHYSICAL ACTIVITIES: Physical activity includes, but is not limited to: on a continuous basis, sit at a desk for long periods of time; board and disembark from transit vehicles in a field environment, move safety through vehicle shop and maintenance areas, intermittently twist and reach office equipment; write or use keyboard to communicate through written means; lift moderate weight; reaching above the waist, reaching below the waist, and reaching waist to shoulder to reach inventory on shelves; talking and hearing when dealing with customers; and observation of transit projects and operations during field work. Occasionally requires kneeling, stooping, crouching, lifting, pushing, and pulling up to 25 lbs. Repeated use of hearing and speech to communicate on telephone, radios, and in person. Come be a part of an amazing team working to move the people of the 6th largest growing county in the United States! Additional perks and benefits that accompany full-time employment with DCTA: • Employee portions of Medical and Dental benefits are 100% paid by the employer., • If you have utilized a Proportionate Retirement Program in the past, the service time transfers to DCTA’s retirement system, TCDRS. The following systems apply:, • Texas Municipal Retirement System (TMRS), • Employees Retirement System (ERS), • Judicial Retirement System of Texas (JRS), • Teacher Retirement System of Texas (TRS), • City of Austin Employees Retirement System (COAERS), • Expanding time-off accruals: 12 days of vacation time accrued for the first year, increasing by one day each year, with a max of 17 days annually. Additionally, employees earn 12 days of sick time each year, 4 floating holidays, 9 fixed holidays, and the ability to earn two additional days off through the Wellness Program., • Regional transit passes (bus and rail) for you and your immediate family., • DCTA strives to continually improve our Servant Leadership culture. We pride ourselves in having an open, caring, and communicative community of employees, with the drive to help build each other up., • Flexible dress code: business casual, allowing jeans every day (unless otherwise specified for external/special meetings, events, etc.)., • Extensive Wellness Program, including several opportunities to volunteer with the agency, sporadic lunch and learn events, chair massages, the potential to earn two extra days off each year, and continual efforts to improve wellness throughout the agency. Company DescriptionDenton County is the 6th fastest-growing county in United States with nearly 950,000 residents, according to the U.S. Census Bureau. DCTA is committed to improving mobility, air quality, economic development and livability in the areas we serve. Since inception, DCTA has accelerated innovative transportation solutions critical to reducing traffic congestion and enhancing air quality, while contributing to strategic growth and development, and improving the quality of life for Denton County residents. DCTA drives a better future for Denton County by getting people where they need and want to go.Denton County is the 6th fastest-growing county in United States with nearly 950,000 residents, according to the U.S. Census Bureau. DCTA is committed to improving mobility, air quality, economic development and livability in the areas we serve. Since inception, DCTA has accelerated innovative transportation solutions critical to reducing traffic congestion and enhancing air quality, while contributing to strategic growth and development, and improving the quality of life for Denton County residents. DCTA drives a better future for Denton County by getting people where they need and want to go.

Job Description NOTE: This position may need to work from either of our locations in Denton, TX or Lewisville, TX as needed. The primary office location will be in Denton, TX. PURPOSE OF JOB Under direction of the Senior Manager of Human Resources, the Payroll & Benefits Administrator serves as the Agency’s subject matter expert (SME) for payroll operations and benefits administration. This role is responsible for ensuring the accurate, timely, and compliant processing of all payroll functions while maintaining rigorous internal controls and audit standards. This position requires advanced knowledge of wage and hour laws, payroll taxation, benefits deductions, and governmental reporting requirements. The Payroll & Benefits Administrator operates with a high degree of independence, sound judgment, and integrity, and is entrusted with safeguarding employee compensation accuracy and regulatory compliance. This role is critical to maintaining employee trust, organizational credibility, and compliance with federal, state, and local regulations. ESSENTIAL FUNCTIONS The following duties are standard for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Payroll Administration & Compliance • · Serve as the Agency’s payroll SME, ensuring the accurate and compliant processing of biweekly payroll for all employees. Holiday pay rules Effective dates for personnel actions Benefits deductions Garnishments and liens Compliance with FLSA and applicable wage laws • · Maintain documented internal controls and payroll audit procedures., • · Identify and proactively resolve discrepancies prior to payroll processing., • · Ensure payroll changes, system updates, and code adjustments are tested and validated before implementation., • · Lead payroll year-end processing including W-2 preparation and tax reconciliation., • · Prepare and file quarterly and annual payroll tax reporting., • · Monitor and interpret changes in payroll legislation and ensure timely implementation. Benefits Administration • · Oversee administration of all employee benefits programs, including medical, dental, vision, retirement, and voluntary benefits., • · Ensure accurate enrollment, deductions, life event changes, and terminations., • · Serve as primary liaison with benefits carriers and third-party administrators., • · Manage annual open enrollment process, including communications and system updates., • · Ensure compliance with ACA reporting requirements and other benefits-related regulations., • · Reconcile benefits billing and deductions monthly to ensure accuracy., • · Provide guidance to employees regarding benefits options in a professional and service-oriented manner. Risk Management & Internal Controls • · Establish and maintain strong payroll and benefits internal controls., • · Conduct regular audits of payroll and benefits data to ensure compliance and prevent errors., • · Immediately escalate payroll or compliance risks to the Senior Manager of Human Resources., • · Maintain strict confidentiality and data integrity standards., • · Document payroll procedures and continuously improve processes to reduce risk. Budget & Billing Support • · Supports the administration of the Human Resources department’s annual operating budget by reconciling payroll and benefits expenses, verifying invoices, maintaining documentation, and providing data to HR leadership for budget monitoring and reporting., • · Assists the Senior Manager of Human Resources with budget tracking by updating spreadsheets, monitoring payroll and benefits expenses, reconciling invoices, and flagging discrepancies for review., • · Review and reconcile payroll expense allocations, including benefits, retirement contributions, employer tax liabilities, and wellness program costs., • · Support external and internal audits by providing payroll, benefits, and HR financial documentation as requested. Employee Service & Communication • · Provide timely, professional, and solution-oriented responses to payroll and benefits inquiries., • · Take ownership of employee questions through resolution., • · Communicate clearly with HR and Finance regarding payroll impacts of personnel actions. QUALIFICATION GUIDELINES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Where applicable, an equivalent combination of education and experience may be considered in lieu of education/experience listed below. EDUCATION AND EXPERIENCE · Bachelor’s degree in Accounting, Finance, Business Administration, Public Administration, or related field. · Minimum of five (5) years of progressive payroll experience, including full-cycle payroll processing. · Demonstrated experience in compliance-driven payroll environments. · Experience administering employee benefits programs. · Advanced working knowledge of FLSA, wage and hour law, payroll taxation, and ACA requirements. · Experience with UKG Ready (strongly preferred). Preferred Certifications · Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) preferred. · CEBS or other benefits-related certification preferred. Special Requirement: · Hold a current valid Texas Driver’s License or have the ability to obtain one upon entry into the position. · Must be able to maintain confidentiality and perform work with a high degree of independence and professionalism. Knowledge, Skills & Abilities: • Advanced understanding of payroll systems, wage laws, and compliance requirements., • Strong analytical and audit skills with demonstrated ability to identify discrepancies., • High level of integrity and discretion., • Strong written and verbal communication skills., • Ability to work independently with minimal supervision., • Demonstrated ability to implement and improve processes. Ideal candidate: • Operates as a payroll expert and trusted advisor., • Demonstrates rigorous attention to detail., • Proactively identifies risk and resolves issues before impact occurs., • Balances compliance precision with employee-centered service., • Communicates transparently and escalates concerns promptly. Physical activity includes, but is not limited to: on a continuous basis, sit at a desk for long periods of time; intermittently twist and reach office equipment; write or use keyboard to communicate through written means; occasionally run errands; lift light weight; reaching above the waist, reaching below the waist, and reaching waist to shoulder to reach inventory on shelves; repetitive motion and fingering when using computer keyboard; talking and hearing when dealing with customers. Come be a part of an amazing team working to move the people of the 6th largest growing county in the United States! Additional perks and benefits that accompany full-time employment with DCTA: · Employee portions of Medical and Dental benefits are 100% paid by the Agency. · If you have utilized a Proportionate Retirement Program in the past, the service time transfers to DCTA’s retirement system, TCDRS. The following systems apply: o Texas Municipal Retirement System (TMRS) o Employees Retirement System (ERS) o Judicial Retirement System of Texas (JRS) o Teacher Retirement System of Texas (TRS) o City of Austin Employees Retirement System (COAERS) · Expanding time-off accruals: 12 days of vacation time accrued for the first year, increasing by one day each year, with a max of 17 days annually. Additionally, employees earn 12 days of sick time each year, 4 floating holidays, 9 fixed holidays, and the ability to earn two additional days off through the Wellness Program. · Regional transit passes (bus and rail) for you and your immediate family. · DCTA strives to continually improve our Servant Leadership We pride ourselves in having an open, caring, and communicative community of employees, with the drive to help build each other up. · Extensive Wellness Program, including several opportunities to volunteer with the agency, sporadic lunch and learn events, chair massages, the potential to earn two extra days off each year, and continual efforts to improve wellness throughout the agency. Company DescriptionDenton County is the 6th fastest-growing county in United States with nearly 950,000 residents, according to the U.S. Census Bureau. DCTA is committed to improving mobility, air quality, economic development and livability in the areas we serve. Since inception, DCTA has accelerated innovative transportation solutions critical to reducing traffic congestion and enhancing air quality, while contributing to strategic growth and development, and improving the quality of life for Denton County residents. DCTA drives a better future for Denton County by getting people where they need and want to go.Denton County is the 6th fastest-growing county in United States with nearly 950,000 residents, according to the U.S. Census Bureau. DCTA is committed to improving mobility, air quality, economic development and livability in the areas we serve. Since inception, DCTA has accelerated innovative transportation solutions critical to reducing traffic congestion and enhancing air quality, while contributing to strategic growth and development, and improving the quality of life for Denton County residents. DCTA drives a better future for Denton County by getting people where they need and want to go.

Job DescriptionROLE DESCRIPTION: Berenice Mendez is seeking a qualified and empathetic professional for the role of life insurance position. As a customer-oriented expert, you will market Life/Health insurance services and products to benefit customers and their families. Your sales experience equips you to continually grow your income as you provide the necessary support and reassurance. You will also be responsible for general administrative tasks, including acting as a receptionist by greeting visitors, answering phone calls, and managing front desk activities. Your attention to detail, strong customer service skills, and genuine desire to help people make you an ideal fit for this role. In this position, you will enhance your career by resolving customer inquiries, coordinating with agency team members, and anticipating the needs of the community you serve. As a strategic and emotionally intelligent resource to the community, we are excited to expand our successful agency with your skillset. RESPONSIBILITIES: • Consult on life insurance products to customers., • Assist customers with life insurance applications and claims., • Provide customers with information on life insurance plans and options., • Maintain compliance with life insurance regulations.QUALIFICATIONS:, • Knowledge of life insurance products and services., • Strong sales and customer service skills., • Previous experience in life insurance sales preferred.

Job DescriptionROLE DESCRIPTION: As an Acquisition Specialist with Berenice Mendez, you will create exceptional client experiences that support the growth of a successful insurance agency. You will also be responsible for general administrative tasks, including acting as a receptionist by greeting visitors, answering phone calls, and managing front desk activities. Your attention to detail, strong customer service skills, and genuine desire to help people make you an ideal fit for this role. In this position, you will enhance your career by resolving customer inquiries, coordinating with agency team members, and anticipating the needs of the community you serve. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Able to effectively relate to a customer, answer their questions, and anticipate their needs., • Excellent communication skills to assist customers and coordinate with other agency team members, • Proactive in problem-solvingBENEFITS:, • Hourly pay plus commission/bonus, • Growth potential/Opportunity for advancement within my office, • Paid time off (vacation and personal/sick days), • Valuable career-building experience

Job Description ROLE DESCRIPTION: As a Multi- Line Representative, with Berenice Mendez, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will also be responsible for general administrative tasks, including acting as a receptionist by greeting visitors, answering phone calls, and managing front desk activities. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Able to effectively relate to a customer, answer their questions, and anticipate their needs., • Excellent communication skills to assist customers and coordinate with other agency team members, • Proactive in problem-solvingBENEFITS:, • Hourly pay plus commission/bonus, • Growth potential/Opportunity for advancement within my office, • Paid time off (vacation and personal/sick days), • Valuable career-building experience