Hotel Katerina Food and Beverage Manager
hace 14 días
Chico
Job Description We’re excited to hire a Food & Beverage Manager for our newest hotel. We are looking for someone who brings strong food and beverage experience, a positive and motivating leadership style, and a true passion for hospitality. This role is ideal for a service-driven leader who enjoys training and developing teams, creating consistency in service, and helping staff grow in confidence and skill while delivering outstanding guest experiences. At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties—because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together! POSITION SUMMARY: The Food & Beverage Manager at one of Oxford’s luxury or boutique-style hotels plays a critical role in leading and overseeing all dining and beverage operations. This position ensures the highest levels of service, quality, and guest satisfaction across restaurant, lounge, bar, in-room dining, and banquet outlets. A successful Food & Beverage Manager demonstrates strong leadership, sound financial judgment, and a passion for creating memorable hospitality experiences. This individual is responsible for driving revenue, managing operational efficiency, and ensuring compliance with health, safety, and service standards. The Food and Beverage Manager plays a key role in striving to meet and exceed Four-Star service standards delivering high-quality service and amenities with strong attention to detail, ensuring excellence in every guest interaction, and consistently exceeding expectations. ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times. Food and Beverage Management (60%): • Lead day-to-day operations of all beverage outlets including restaurant, bar, in-room dining, and banquet service, • Coordinate VIP and special event dining experiences, ensuring personalized, high-end service, • Implement and monitor service and quality standards, ensuring alignment with health and safety protocols, presentation expectations, and brand standards, • Develop and manage beverage menus and seasonal drink promotions in collaboration with culinary leadership, • Monitor staffing levels, create efficient schedules, and ensure proper coverage during peak periods and special event, • Motivate and support team members with coaching, clear expectations, and consistent feedback for development and growth, • Manage purchasing and inventory control for all beverage outlets, including ordering, receiving, and storage, • Ensures operational continuity by assisting with shift coverage or duties during critical staffing gaps or absences Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager. Operations and Administration (30%): • Oversee cleanliness and sanitation protocols across all beverage outlets, ensuring equipment, furnishings, and food-contact surfaces meet health and safety standards. Ensure appropriate supplies and tools are available to support safe drink preparation and storage, • Maintain employee records concerning attendance, punctuality, and performance including performance evaluations, • Work with the GM and Executive Chef to develop, plan, implement and follow through on programs and procedures to benefit the Company, • Attend hotel management meetings and conduct monthly team meetings to ensure flow of information is a priority, • Manage budgets, cost control, and revenue forecasts to maximize profitability, • Analyze financial performance, sales trends, and inventory reports to improve operations, • Prepare and review daily, weekly and monthly reports (beverage budgets, cost controls, labor, sales targets, inventories, etc.), • Work in close partnership with the sales department to provide catering support and execute client meetings and events, • Provides support and coverage across departments as needed, including emergencies or unplanned staffing shortages, • Responds to employee needs either via phone or on-site with professionalism and timeliness ensuring that support is available to all shifts as needed., • Engage with guests in a warm, professional manner and ensure consistent delivery of exceptional service, • Resolve guest concerns promptly and effectively, maintaining a high level of discretion, sensitivity, and responsiveness, • Collaborate with other hotel departments, including front desk and maintenance, to ensure seamless operations, • Ensure all staff maintain required certifications, such as food handlers' licenses and liquor permits, • Assist with other tasks as required to support the needs of the hotel and food and beverage operations, • Adhere to attendance policies and maintain regular availability for scheduled shifts CORE SKILLS AND VALUES • Company Character – Supports company vision and values, • Customer Service – Understands and meets the needs of customers, • Managerial Focused – Guides people and processes to achieve objectives, • Problem Solving – Sees and is able to define problems and find causes, • Professional Appearance - Presents a professional and polished look, • Results Focused – Consistently delivers results, • Stress Management – Exhibits self-awareness and self-control in pressure situations, • High School Diploma or GED preferred, • 4+ years of management experience, • Food handler’s license and liquor server permits as required by state law (or ability to obtain), • Proof of eligibility to work in the United States, • Reliable transportation to and from work, • Ability to work a flexible schedule including evening, weekends and holidays, • Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently, • Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects, • Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis, • While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat) All offers are contingent on pre-employment screening.
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