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Job DescriptionGopuff is seeking a Shift Supervisor for our Starbucks Operations team. Reporting to the Site Leader, this role is a core part of the team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. This role contributes to Starbucks' success by assisting the site leader in executing store operations during scheduled shifts. This job deploys baristas and delegates tasks so that they can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modeling and acting in accordance with both Starbucks standards and Gopuff standards. Responsibilities and essential job functions include but are not limited to the following: • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks and Gopuff, • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team, • Anticipates customer and store needs by constantly evaluating environment for cues, • Communicates information to manager so that the team can respond as necessary to create a great working environment during each shift, • Assists with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed, • Provides feedback to manager on employee performance during shift, • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to baristas on shift to ensure operational excellence and to improve performance, • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns, • Executes store operations during scheduled shifts, • Organizes opening and closing duties as assigned, • Maintains regular and consistent attendance and punctuality, • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards, • Follows health, safety and sanitation guidelines for all products, • Given the nature of our stores, our working hours could include early mornings, evenings, weekends and/or holidays to give you the opportunity to spend time with your employees. Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Qualifications:, • 1+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience + 1 year of leadership in a cafe is preferred, • ServeSafe Certification highly preferred, • Starbucks or other fast-paced cafe experience preferred, • Ability to work with fluid schedules, • Welcoming and helpful attitude toward new team members, • Learn and adapt to current technology needs, • Work both independently and with a team, • Have a focus on quality and take pride in your work, • Attention to detail and follow a multi-step processesWhat We Offer, • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Pay

Job DescriptionGopuff is seeking a Shift Supervisor for our Starbucks Operations team. Reporting to the Regional Manager, this role is a core part of the team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. This role contributes to Starbucks success by assisting the regional manager in executing store operations during scheduled shifts. This job deploys baristas and delegates tasks so that they can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modeling and acting in accordance with both Starbucks standards and Gopuff standards. What We Offer • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Responsibilities and essential job functions include but are not limited to the following:, • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks and Gopuff, • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team, • Anticipates customer and store needs by constantly evaluating environment for cues, • Communicates information to manager so that the team can respond as necessary to create a great working environment during each shift, • Assists with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed, • Provides feedback to manager on employee performance during shift, • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to baristas on shift to ensure operational excellence and to improve performance, • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns, • Executes store operations during scheduled shifts, • Organizes opening and closing duties as assigned, • Maintains regular and consistent attendance and punctuality, • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards, • Follows health, safety and sanitation guidelines for all products, • Given the nature of our stores, our working hours could include early mornings, evenings, weekends and/or holidays to give you the opportunity to spend time with your employees. Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Qualifications:, • 2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience, • ServeSafe Certification highly preferred, • Starbucks or other fast-paced cafe experience preferred, • Ability to work with fluid schedules, • Welcoming and helpful attitude toward new team members, • Learn and adapt to current technology needs, • Work both independently and with a team, • Have a focus on quality and take pride in your work, • Attention to detail and follow a multi-step processesPay:, • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area., • Philadelphia, PA Salary Ranges: $17.50/hr

Job DescriptionGopuff is seeking a Barista for our Starbucks Operations team. As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to master your food & beverage craft. This unique delivery only Starbucks cafe will focus on speed and quality to provide the best experience to each and every customer.The best part about this role is that no two days are ever the same! Working in one of our fast-paced cafes, a typical week will see you complete the following tasks: • Deliver an exceptional customer experience by creating quality handcrafted beverages and food during all hours of operations, • Uphold and maintain the execution of the Gopuff standards, all Starbucks’ brand standards and food safety standards, • Execute cafe processes, including food deliveries, replenishment, and cleaning, • Maintain an on-going awareness of all promotional activities within Starbucks, • Follow all Gopuff and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety, • Produce items to specifications on production cards and follow specific department routines, • Monitor and record temperature-sensitive food items as outlined in best practices, • Complete and record all cleaning tasks in the Starbucks space as outlined in best practices, • Follow proper packaging and labeling guidelines for food products, • Follow all food safety requirements as outlined through best practice, • Complete all required Starbucks trainings, • Demonstrate a culture of ethical conduct, safety and compliance, • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices, • All other duties based on business needsQualifications:, • Given the nature of our stores, our working hours could include early mornings, evenings, weekends and/or holidays., • Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks., • Previous Starbucks/food service experience preferred, but not required, • Welcoming and helpful attitude toward new team members, • Learn and adapt to current technology needs, • Work both independently and with a team, • Have a focus on quality and take pride in your work, • Attention to detail and follow a multi-step processesWhat We Offer:, • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Pay:, • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area., • Philadelphia, PA Salary Ranges: $15/hr

Job DescriptionGopuff is seeking a Barista for our Starbucks Operations team. As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to master your food & beverage craft. This unique delivery only Starbucks cafe will focus on speed and quality to provide the best experience to each and every customer.The best part about this role is that no two days are ever the same! Working in one of our fast-paced cafes, a typical week will see you complete the following tasks: • Deliver an exceptional customer experience by creating quality handcrafted beverages and food during all hours of operations, • Uphold and maintain the execution of the Gopuff standards, all Starbucks’ brand standards and food safety standards, • Execute cafe processes, including food deliveries, replenishment, and cleaning, • Maintain an on-going awareness of all promotional activities within Starbucks, • Follow all Gopuff and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety, • Produce items to specifications on production cards and follow specific department routines, • Monitor and record temperature-sensitive food items as outlined in best practices, • Complete and record all cleaning tasks in the Starbucks space as outlined in best practices, • Follow proper packaging and labeling guidelines for food products, • Follow all food safety requirements as outlined through best practice, • Complete all required Starbucks trainings, • Demonstrate a culture of ethical conduct, safety and compliance, • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices, • All other duties based on business needsQualifications:, • Given the nature of our stores, our working hours could include early mornings, evenings, weekends and/or holidays., • Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks., • Previous Starbucks/food service experience preferred, but not required, • Welcoming and helpful attitude toward new team members, • Learn and adapt to current technology needs, • Work both independently and with a team, • Have a focus on quality and take pride in your work, • Attention to detail and follow a multi-step processesWhat We Offer:, • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Pay:, • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area., • Philadelphia, PA Salary Ranges: $14.60/hr

Job DescriptionGopuff is seeking a Barista for our Starbucks Operations team. As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to master your food & beverage craft. This unique delivery only Starbucks cafe will focus on speed and quality to provide the best experience to each and every customer.The best part about this role is that no two days are ever the same! Working in one of our fast-paced cafes, a typical week will see you complete the following tasks: • Deliver an exceptional customer experience by creating quality handcrafted beverages and food during all hours of operations, • Uphold and maintain the execution of the Gopuff standards, all Starbucks’ brand standards and food safety standards, • Execute cafe processes, including food deliveries, replenishment, and cleaning, • Maintain an on-going awareness of all promotional activities within Starbucks, • Follow all Gopuff and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety, • Produce items to specifications on production cards and follow specific department routines, • Monitor and record temperature-sensitive food items as outlined in best practices, • Complete and record all cleaning tasks in the Starbucks space as outlined in best practices, • Follow proper packaging and labeling guidelines for food products, • Follow all food safety requirements as outlined through best practice, • Complete all required Starbucks trainings, • Demonstrate a culture of ethical conduct, safety and compliance, • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices, • All other duties based on business needsQualifications:, • Given the nature of our stores, our working hours could include early mornings, evenings, weekends and/or holidays., • Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks., • Previous Starbucks/food service experience preferred, but not required, • Welcoming and helpful attitude toward new team members, • Learn and adapt to current technology needs, • Work both independently and with a team, • Have a focus on quality and take pride in your work, • Attention to detail and follow a multi-step processesWhat We Offer:, • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Pay:, • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area., • Philadelphia, PA Salary Ranges: $17/hr

Job DescriptionGopuff is seeking a Barista for our Starbucks Operations team. As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to master your food & beverage craft. This unique delivery only Starbucks cafe will focus on speed and quality to provide the best experience to each and every customer.The best part about this role is that no two days are ever the same! Working in one of our fast-paced cafes, a typical week will see you complete the following tasks: • Deliver an exceptional customer experience by creating quality handcrafted beverages and food during all hours of operations, • Uphold and maintain the execution of the Gopuff standards, all Starbucks’ brand standards and food safety standards, • Execute cafe processes, including food deliveries, replenishment, and cleaning, • Maintain an on-going awareness of all promotional activities within Starbucks, • Follow all Gopuff and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety, • Produce items to specifications on production cards and follow specific department routines, • Monitor and record temperature-sensitive food items as outlined in best practices, • Complete and record all cleaning tasks in the Starbucks space as outlined in best practices, • Follow proper packaging and labeling guidelines for food products, • Follow all food safety requirements as outlined through best practice, • Complete all required Starbucks trainings, • Demonstrate a culture of ethical conduct, safety and compliance, • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices, • All other duties based on business needsQualifications:, • Given the nature of our stores, our working hours could include early mornings, evenings, weekends and/or holidays., • Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks., • Previous Starbucks/food service experience preferred, but not required, • Welcoming and helpful attitude toward new team members, • Learn and adapt to current technology needs, • Work both independently and with a team, • Have a focus on quality and take pride in your work, • Attention to detail and follow a multi-step processesWhat We Offer:, • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Pay:, • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area., • Philadelphia, PA Salary Ranges: $17/hr

Job DescriptionDescription: Hiring servers for breakfast, lunch, and dinner. Walnut Street Café is located at 2929 Walnut Street inside of the newly developed FMC Tower, one block from 30th Street Station. The Post is located at 129 South 30th Street, just around the corner. Applicants above all else should be hospitality driven, enthusiastic, timely and flexible, seekers of excellence, and guest experience focused. Applicants should also be energetic, organized, highly motivated, and passionate about different styles of food/beer/wine/spirits for and two years of prior restaurant experience for the server position. Night and Weekend availability mandatory. Employee Perks: Dining discounts at all restaurants within the group. Community impact hours: 5 paid volunteer hours/year. Career Development: we offer training and support for career advancement. Transportation stipend. Work Location: Pay: $120 - $250 per day Benefits: • Employee discount, • 8 hour shift, • Day shift, • Open availability - nights, weekends, and holidays may be required, • Friendly and outgoing demeanor, • 2 years hospitality or customer-facing service experience

Job DescriptionGopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. During your shift, you will lead the performance and day to day tasks of both the Pack and Receive and Kitchen* teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order. We put our customers first. Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities:-Pack orders and receive inbound inventory during low vol / min staffed periods-Completing ICQA in low vol / min staffed periods- Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product-Quarterback and direct all associate activities during the shift-Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance-Ensure completion of close/open checklists for OA team-Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed-Develop and train new associates within site and kitchen* (if/when Site Leadership is unable to be on shift)-Manual intervention of driver routing & dispatching.-Shelf move activities (for reorganization & backstock)-Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.)Conduct damage + expiry process auditsAssist in meeting performance objectives including but not limited to site labor management during shift, order volume, pack times, mispack rates, inventory accuracy and bottlenecking-Troubleshoot/ root cause analysis for defects within shift-Stand, push, pull, squat, bend, reach and walk during shifts-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Complete additional assigned duties based on the needs of the business Qualifications:-2 years of internal Gopuff experience-2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience -1+ years of experience in improving processes and efficiencies and ServeSafe Certification highly preferred -Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends-Team-oriented mentality- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business- Ability to stand, bend, reach and walk during shifts- Ability to lift up to 49 pounds #LI-DNPWhat We Offer • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Pay:, • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area., • Philadelphia, PA Salary Ranges: $18/hr

Job DescriptionGopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. During your shift, you will lead the performance and day to day tasks of both the Pack and Receive and Kitchen* teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order. We put our customers first. Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities:-Pack orders and receive inbound inventory during low vol / min staffed periods-Completing ICQA in low vol / min staffed periods- Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product-Quarterback and direct all associate activities during the shift-Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance-Ensure completion of close/open checklists for OA team-Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed-Develop and train new associates within site and kitchen* (if/when Site Leadership is unable to be on shift)-Manual intervention of driver routing & dispatching.-Shelf move activities (for reorganization & backstock)-Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.)Conduct damage + expiry process auditsAssist in meeting performance objectives including but not limited to site labor management during shift, order volume, pack times, mispack rates, inventory accuracy and bottlenecking-Troubleshoot/ root cause analysis for defects within shift-Stand, push, pull, squat, bend, reach and walk during shifts-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Complete additional assigned duties based on the needs of the business Qualifications:-2 years of internal Gopuff experience-2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience -1+ years of experience in improving processes and efficiencies and ServeSafe Certification highly preferred -Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends-Team-oriented mentality- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business- Ability to stand, bend, reach and walk during shifts- Ability to lift up to 49 pounds #LI-DNPWhat We Offer • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Pay:, • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area., • Philadelphia, PA Salary Ranges: $18/hr

Job DescriptionGopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. During your shift, you will lead the performance and day to day tasks of both the Pack and Receive and Kitchen* teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order. We put our customers first. Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities:-Pack orders and receive inbound inventory during low vol / min staffed periods-Completing ICQA in low vol / min staffed periods- Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product-Quarterback and direct all associate activities during the shift-Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance-Ensure completion of close/open checklists for OA team-Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed-Develop and train new associates within site and kitchen* (if/when Site Leadership is unable to be on shift)-Manual intervention of driver routing & dispatching.-Shelf move activities (for reorganization & backstock)-Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.)Conduct damage + expiry process auditsAssist in meeting performance objectives including but not limited to site labor management during shift, order volume, pack times, mispack rates, inventory accuracy and bottlenecking-Troubleshoot/ root cause analysis for defects within shift-Stand, push, pull, squat, bend, reach and walk during shifts-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Complete additional assigned duties based on the needs of the business Qualifications:-2 years of internal Gopuff experience-2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience -1+ years of experience in improving processes and efficiencies and ServeSafe Certification highly preferred -Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends-Team-oriented mentality- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business- Ability to stand, bend, reach and walk during shifts- Ability to lift up to 49 pounds #LI-DNPWhat We Offer • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees

Job DescriptionGopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. During your shift, you will lead the performance and day to day tasks of both the Pack and Receive and Kitchen* teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order. We put our customers first. Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities:-Pack orders and receive inbound inventory during low vol / min staffed periods-Completing ICQA in low vol / min staffed periods- Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product-Quarterback and direct all associate activities during the shift-Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance-Ensure completion of close/open checklists for OA team-Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed-Develop and train new associates within site and kitchen* (if/when Site Leadership is unable to be on shift)-Manual intervention of driver routing & dispatching.-Shelf move activities (for reorganization & backstock)-Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.)Conduct damage + expiry process auditsAssist in meeting performance objectives including but not limited to site labor management during shift, order volume, pack times, mispack rates, inventory accuracy and bottlenecking-Troubleshoot/ root cause analysis for defects within shift-Stand, push, pull, squat, bend, reach and walk during shifts-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Complete additional assigned duties based on the needs of the business Qualifications:-2 years of internal Gopuff experience-2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience -1+ years of experience in improving processes and efficiencies and ServeSafe Certification highly preferred -Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends-Team-oriented mentality- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business- Ability to stand, bend, reach and walk during shifts- Ability to lift up to 49 pounds #LI-DNPWhat We Offer • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Pay:, • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area., • Philadelphia, PA Salary Ranges: $17.10