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Job Title: Bookstore Manager Department: Events and Visitor Experience Reports to: Senior Manager of Events & Visitor Experience Position Type: Full time Position FLSA Status: Non-Exempt Overtime: Eligible Pay Rate: $20/hour Virtual/Remote or In-Office: On-site effective January 2025 Job Description created/updated on: 11/19/2024 The Center for Jewish History (the Center) is the collaborative home of five in-house Partner organizations – American Jewish Historical Society, American Sephardi Federation, Leo Baeck Institute, Yeshiva University Museum, and YIVO Institute for Jewish Research – whose collections comprise over seven linear miles of archival documents in dozens of languages and alphabet systems, over 500,000 volumes of books, over 10 million digital items, and thousands of artworks and objects, all spanning 5,000 years. The Bookstore Manager will be in charge of all aspects of running a profitable retail operation, ensuring that it meets or exceeds sales plans, profit objectives, operating budgets, customer service standards, and merchandising objectives. The Manager will be responsible for all primary buying and merchandising decisions, including pricing and re-ordering, as well as overseeing the Store’s financial reporting, retail accounting, and analyzing trends. The Retail Manager will collaborate with the marketing leadership to develop strong relationships with the local community, local media, local publications, etc. Responsibilities include, but are not limited to: · Provide overall merchandise leadership and strategic direction to support the Store’s mission and profitability. · Develop and implement strategic and annual financial plans to achieve and exceed sales and profitability goals. · Plan, prepare, and monitor the departmental budget, profit and loss (P&L), and analytics to measure and report on retail store performance. · Ensure the Store adheres to policies, procedures, and maintains a positive image in the marketplace. · Manage point-of-sale (POS), purchase order, and inventory management systems to align with the retail operational plan and financial goals. · Build and maintain relationships with vendors to ensure appropriate stock levels and pricing advantages. · Supervise and guide the merchandising and visual presentation of products to meet Store standards. · Collaborate with the Center’s Marketing and Graphic Design teams to create, develop, plan, and execute the Store’s marketing materials. · Work with Store web leadership to support e-commerce activities and online presence. · Train, mentor, and supervise Store staff to ensure smooth operations and excellent customer service. · Provide accurate information on artists and products to staff and customers to enhance visitor experience. · Perform additional tasks and support the Visitor Experience team as assigned by management as needed. Qualifications: · High school diploma or equivalent (required). · Previous experience in customer service, retail, or sales management (preferred). · Strong interpersonal and communication skills, with the ability to engage visitors professionally. · Basic computer skills, including experience with point-of-sale systems (preferred). · Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously. · Attention to detail and accuracy in maintaining records and transactions. · Flexibility to work varying hours, including weekends, evenings, and holidays as needed. Physical Requirements: · Ability to stand for extended periods and perform tasks in both office and public-facing environments. · Comfortable with light lifting (up to 25lbs). · Ability to thrive in a high-traffic environment and interact with a diverse range of of visitors. Benefits: · Comprehensive Medical, Dental, Vision insurance for employees and families · Mental health support- access to counseling services, and Employee Assistance Program (EAP) · 403b Retirement Plan- including employer matching to help save for retirement · Life and disability insurance · Paid vacation, sick and holiday time (20+ holidays per year) · Inclusive and diverse workplace Center for Jewish History is an Equal Opportunity Employer.
About the Role: AFM is expanding its live-streaming team and seeking charismatic and talented individuals to join us as Live Shopping Presenters on TikTok. In this role, you will be focusing on beauty products, creating engaging and innovative content, hosting TikTok live stream shopping sessions, and optimizing social media strategies to drive sales growth and boost brand awareness. As a Live Shopping Host and Presenter, you will play a pivotal role in showcasing best-selling beauty products from our partner brands to a global audience on TikTok Live, elevating our presence in the digital marketplace. Work Schedule: **Candidates must be available to work 5 days a week and must have a consistent start time each day. ** Three shift options are available: Morning: 11 AM Start Afternoon: 4 PM Start Evening: 8 PM Start Requirements: Must have at least 1 YEAR live-hosting & streaming experience. Must have a bright and humorous personality. Experienced in acting and standup comedy is strongly preferred. Preferred someone who is outgoing and loves public speaking. Proven experience in TikTok live streaming and content creation with a deep understanding of social media content strategies. Excellent communication skills with the ability to connect well with both team members and customers. Highly energetic and outgoing personality. Eager to learn, proactive, and adept at problem-solving. Strong coordination and adaptability skills. Ability to handle disputes and emergencies calmly and effectively. Interest in the e-commerce live streaming industry and familiarity with TikTok and other social media platforms. Entrepreneurial spirit with the ability to adapt to rapid growth and a proactive, positive mindset. Experience in retail and sales is a plus. Confident and articulate presenter comfortable in front of cameras with exceptional communication skills. Highly sociable, proactive, and willing to dedicate effort to engaging with viewers during live streams. Active presence and familiarity with social media platforms, particularly TikTok, Instagram, or YouTube. TikTok influencers are preferred. Strong passion and knowledge of the fashion and beauty industry, with previous experience in fashion/beauty retail or e-commerce considered a plus. Responsibilities: Host branded live streaming sessions on TikTok, promoting fashion, beauty, home goods, and accessory products during scheduled broadcasts from our state-of-the-art studios in New York City. Produce engaging and creative short-form videos for our TikTok brand account weekly, demonstrating products and engaging with our audience effectively. Engage with co-host and viewers through live streaming. Demonstrate product specifications in creative and unique ways to encourage purchases. Explain and educate viewers on product styles, features, and functionality clearly. Entertain viewers with captivating storytelling for interactions. Respond to real-time customer inquiries during live shopping sessions. Capture viewers' attention with high energy. Improvise as needed while entertaining when live streaming. Maintain a high energy level throughout live-stream sessions. Utilize your sales acumen and product expertise to drive conversions through live stream sessions on TikTok Shop. Collaborate closely with our marketing team to develop innovative presentation techniques and enhance product visibility. Commission incentives may be offered based on sales performance. Education: Bachelor's degree preferred Compensation: $35 + / hour + Commission based on experience and performance. 20 - 30 hours on a weekly basis Location: You will be streaming at our studio in Long Island City, New York. Job Types: Part-time, Internship, Contract Pay: From $35.00 per hour Expected hours: 20 – 30 per week Schedule: Day shift Evening shift Monday to Friday Weekends Night shift Currently living in or have the ability to Relocate to New York City: Our office is located at Long Island City, NY 11101 Work Location: In person Job Types: Full-time, Part-time, Contract Pay: From $25.00 per hour Expected hours: 25 – 35 per week Benefits: Employee discount Flexible schedule Health insurance Paid time off Referral program Vision insurance Schedule: 4 hour shift 8 hour shift Day shift Evening shift Monday to Friday Weekends as needed
What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.