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We’re seeking a Hospitality Service Technician to join our Operations team. The Hospitality Service Technician will report directly to the Service Manager/Supervisor. What You’ll Do: The Hospitality Service Technician will provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services. In this position, you will interact with our clients and ensure they have a great experience at Convene. You will work in partnership with the Culinary, Production, Technology teams to ensure we are exceeding the expectations of our clients. At all times, the Service Technician is expected to be attentive to our clients’ needs and make them feel welcomed, important, and relaxed. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork. • Greet all clients with enthusiasm and friendliness, • Maintain a warm and friendly demeanor at all times, • Provide world-class service, in accordance with our Brand Standards, • Set up, replenish, maintain, and breakdown Food and Beverage stations, • Accommodate special client needs and last minute requests, • Develop relationships with clients, • Accurately answer client questions about culinary and our spaces in a friendly manner, • Read, understand, and execute Program Execution Orders, • Follow checklists and Standard Operating Procedures, • Set up and breakdown conference rooms and refreshing rooms as needed, • Perform facility maintenance, • Maintain safe, clean, organized, and well-stocked work areas, • Responsible for constant sanitation, organization, and proper food handling, • Have full knowledge of menus, recipes, and other pertinent information, • Perform opening, mid-shift, and closing duties in accordance with company standards, • Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups, • Maintain a professional appearance at all times, • Maintain professional working relationships with team, • Follows all Company drink recipes and procedures, • Proficiently prepares blended and cold drinks provided by the cafe, • Full knowledge of coffee and tea menu, • Perform additional duties as assigned What We Look For: • Minimum 2 years server experience, • 1 year of coffee experience a plus, • Basic knowledge of food and beverage, • Proven excellent communication and interpersonal skills, • Proven good organizational skills, • Must be highly motivated and ready to lead other team members, • Proficient in multitasking, • Food Hygiene or Food Handling Certificate preferred, • TIPS Certification preferred, • Flexible and long hours are sometimes required., • Ability to move, carry, push, pull and place objects up to 25 pounds without assistance, • Ability to reach overhead and below the knees, • Ability to stand, sit, and walk for an extended period of time Compensation: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Full Time Hourly Rate: $21 This role is also eligible for Convene's annual incentive performance bonus plan. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Who We Are: Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. We’re Here For You: At Convene, you’ll receive: Health and Wellness • Excellent health coverage for you and your family starting day one, • 24/7 virtual care through Centivo Care, • Employee Assistance Program: emotional well-being and support for everyday life, • Fertility & family planning through Kindbody Time Off and Work-Life Balance • Generous paid time off plus time off for your birthday, • A Holiday closure each year to allow all employees to unplug and recharge, • Paid time off for new parents: maternity, paternity, adoption Financial Support and Benefits • 401K plan with company matching, • Financial support for education: for attending conferences, taking courses, or gaining certifications Professional Development and Recognition • Continuous professional and personal development support, • Employee recognition and reward programs to mark achievements and milestones Community and Impact • Opportunities to volunteer, donate, and participate in community give-back initiatives, • The opportunity to have a significant impact on your team and the business in the work that you do
We are seeking a dedicated and detail-oriented Hotel House person to join our team. As a key member of our hospitality staff, you will be responsible for ensuring the cleanliness and organization of our hotel's guest rooms and public areas. If you take pride in your work and have a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. Responsibilities: • Clean and maintain guest rooms, including changing linens, vacuuming, and restocking supplies., • Perform floor care duties, including sweeping, mopping, and polishing floors., • Manage and coordinate housekeeping staff to ensure efficient cleaning processes., • Ensure the cleanliness and organization of public areas, including lobbies, hallways, and restaurants., • Follow the hotel's cleaning procedures and safety protocols to ensure a safe and healthy environment for guests., • Restock and maintain the cleanliness of linen closets and supply areas., • Respond to guest requests and concerns in a timely and professional manner., • Collaborate with other hotel departments to ensure seamless service and high-quality guest experiences., • Strong background in hospitality and housekeeping management., • Proven experience in cleaning and maintaining hotel guest rooms and public areas., • Excellent knowledge of industrial cleaning procedures and practices., • Ability to work effectively in a fast-paced environment and meet tight deadlines., • Experience in custodial duties and floor care., • Excellent attention to detail and maintaining a clean and organized work environment., • Strong communication skills and ability to interact with guests and colleagues in a professional and friendly manner., • Ability to lift and move heavy cleaning equipment and supplies., • Familiarity with hotel operations and policies.
Walking Tour Guide Location: New York City Job Type: Full-Time / Part-Time Compensation: $18 – $25 per hour + tips (Licensed guides may start higher. For those without a license, we provide assistance in obtaining one.) About Us We are a fast-growing NYC tour company dedicated to creating unforgettable experiences for visitors. Our walking tours highlight the history, culture, and hidden gems of New York City. We are looking for energetic, personable, and knowledgeable individuals to join our team as Walking Tour Guides. Job Responsibilities Lead engaging and informative walking tours for groups of visitors (domestic and international). Share historical facts, cultural insights, and fun stories in a clear and entertaining way. Ensure the safety, comfort, and satisfaction of all tour participants. Answer questions and provide recommendations for dining, shopping, and attractions. Represent the company professionally and maintain excellent customer service. Handle group logistics, including time management and crowd control. Requirements Strong communication and public-speaking skills. Friendly, outgoing, and confident personality. Passion for history, culture, and storytelling. Ability to walk and stand for extended periods. Punctual, responsible, and reliable. Tour Guide License: Preferred: NYC Sightseeing Guide License (required by law for paid tours). If you do not have one, we will guide you through the licensing process and cover assistance for preparation. Preferred Qualifications Previous experience in tourism, hospitality, theater, or education. Multilingual skills (Spanish, French, Italian, Mandarin, etc.) are a plus. Familiarity with NYC neighborhoods, landmarks, and history. Compensation & Benefits Hourly Pay: Licensed guides: $22 – $25/hour + tips. Trainee/non-licensed guides: $18 – $20/hour + tips (while obtaining license). Performance-based incentives and bonuses. Flexible scheduling options. Growth opportunities within the company. Free or discounted access to partner attractions.
The General Manager at Louise & Jerry’s will be responsible for managing all the daily operations of the bar and special events. Which include, but are not limited to, guest satisfaction, upholding employee service standards, bar cleanliness and appearance, quality controls, financial reporting, and general administrative responsibilities. The General Manager will be responsible for overseeing all employees who report directly to him/her. The General Manager will report directly to the Owner. Duties Will maintain management systems for all staff including bartenders and barbacks. As well as, but not limited to the Assistant Manager, and Facilities Manager. Will monitor and maintain a training schedule for all staff and management to be completed with a formal evaluation report. Will maintain a record of performance evaluation of each staff and management member, which will include service standards and product knowledge. Communicate with staff and management on any new directives from ownership Will monitor guest satisfaction through in person interaction, and all online review platforms Will hold weekly meetings with management Will monitor performance on a weekly basis of all KPI’s pertaining to the bar and events Build and maintain guest relationships, and be a personality within the business for all guests Will anticipate any issues and act quickly to resolve problems before they affect the guest experience Will maintain cash management systems with Assistant Manager providing accountability on collecting and depositing cash on a daily or weekly basis Will monitor all comps/voids on a daily and weekly basis and discuss any % of discounts above an acceptable level Will monitor all tip %’s on a daily and weekly basis and discuss any % of tips above an acceptable level Will review labor and staffing on a weekly basis with Assistant Manager, will discuss action items if needed Will create management systems to ensure operational soundness of private events, including staffing, set up, and breakdown Will monitor daily checklists for quality and completion, including all opening and closing procedures Will monitor and maintain all inventory procedures for LQ, Beer, and wine, including but not limited to inventory, ordering, and intake procedures Will lead weekly management meetings and report on all responsibilities outlined in this description, as well as other issues that may arise Skills Proven experience in a bar management or assistant manager role within the hospitality industry. Strong knowledge of food management practices and restaurant management principles. Excellent team management skills with the ability to motivate and lead a diverse team. Proficiency in using POS systems for efficient order processing and inventory management. Exceptional communication skills with a focus on customer service excellence. Experience in staff training and development to foster a positive work environment. Understanding of food service management principles to ensure quality offerings at the bar. Must have a Bar Card Must have your TIPs Certification Must have at least 1yr-2yrs experience in General or Assistant Manager Join our team as a Bar Manager where you can showcase your leadership abilities while creating memorable experiences for our guests! OPEN CALL: 1. Tuesday, September 16th from 2pm to 5pm, 2. Wednesday, September 17th from 2pm to 5pm, 3. Thursday, September 18th from 2pm to 5pm MUST BRING RESUME Job Type: Full-time Pay: $25.00 - $30.00 per hour Expected hours: 40 per week Work Location: In person
• Make reaching fitness goals achievable by assisting members and clients with education and guidance on comprehensive fitness programs including resistance and cardio-respiratory training, general nutritional guidelines, and nutritional product recommendations., • Meeting/exceeding minimum monthly company expectations including session service targets resulting in Personal Training revenue, supplement/nutritional product sales, and contributing to club success., • Training exclusively for Elite Fitness. As a Personal Trainer , it is a violation of our conflict of interest policy to conduct personal training sessions or perform any person training-related duties independently or at any company outside of Elite Fitness. This includes working as an employee or independent contractor for another health club, personal training studio or private residence, or engaging in any other activities that represent a conflict of interest for Elite Fitness. Reports to Vice President of Operations (VP), General Manager (GM), Fitness Manager(FM), Owner Certifications: (One or more of the following certifications) • American College of Sports Medicine (ACSM), • Certified Personal Trainer, • Health Fitness Specialist American Council on Exercise (ACE), • Personal Trainer Certification The Cooper Institute, • Personal Trainer Certification International Fitness Professionals Association (IFPA), • Personal Fitness Trainer Certification National Academy of Sports Medicine (NASM), • Certified Personal Trainer, • Corrective Exercise Specialist (CES), • Performance Enhancement Specialist (PES) National Exercise and Sports Trainers Association (NESTA), • Personal Fitness Trainer Certification National Federation of Professional Trainers (NFPT), • Personal Trainer Certification National Strength and Conditioning Association (NSCA), • Certified Personal Trainer • Certified Strength and Conditional Specialist (CSCS) Experience: 1-2 years as a Personal Trainer Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees, Preferred: Consultative sales experience Physical Requirements: • Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public. • Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds. Essential Duties & Responsibilities: Personal Trainers are responsible for performing the following activities for the club: Service and Train Clients [70% of time] • Create an outstanding initial personal training experience for introductory package clients., • Prepare and deliver comprehensive fitness programs based on clients’ goals that include appropriate exercise selection, nutritional programming and teaching a fitness lifestyle., • Inform clients of the fitness tools available to assist them in achieving their goals., • Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions, and tracking progress., • Demonstrate safe and proper exercise technique to clients. Service Members [20% of time], • Instruct members on proper use of club equipment and exercise techniques., • Assist, at the club management’s request, in any member service activities (e.g., fitness seminars, boot camps, body fat tables, supplement/nutritional product demos etc.)., • Understand all aspects and benefits of the Gameplan and deliver a positive fitness experience to members and guests., • Help with racking weights and assisting in maintaining a neat, organized and clean club. Administration/Misc. [10% of time], • Schedule all personal training sessions, other appointments, and administration time using company systems