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Offres Host & Hostess à North Bergen, New JerseyCréer des alertes d'emploi

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  • Host / Hostess
    Host / Hostess
    il y a 10 jours
    $18–$20 par heure
    Temps partiel
    Long Island City, Queens

    A restaurant hostess responsible for creating a welcoming atmosphere, managing seating arrangements, and ensuring a smooth dining experience. This role requires strong customer service skills, multitasking abilities. 1. Greeting & Seating Guests: • Warmly welcome guests upon arrival and escort them to their tables ., • Manage waitlists during peak hours and provide accurate wait-time estimates . 1. Reservation Management: • Take and confirm reservations via phone or online systems ., • Maintain an organized seating chart to balance server workloads . 1. Customer Service & Problem Resolution: • Address guest inquiries, complaints, or special requests professionally ., • Assist with menu recommendations and provide information about daily specials . 1. Coordination with Staff: • Communicate with servers, bussers, and kitchen staff to ensure efficient service ., • Assist in clearing tables or handling to-go orders if needed . 1. Maintaining Cleanliness & Organization: • Keep the reception area, menus, and waiting zones tidy ., • Perform opening/closing duties (e.g., setting up host stands, updating reservation s, • Experience: Prior hostess or customer service experience preferred but not mandatory ., • Communication: Friendly demeanor with strong verbal and interpersonal skills ., • Multitasking: Ability to manage high-traffic periods while remaining calm ., • Physical Stamina: Stand/walk for extended periods and lift trays if required ., • Flexibility: Availability for evenings, weekends.

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  • Front of house
    Front of house
    il y a 15 jours
    Temps plein
    Woodside, Queens

    We are looking for a reliable and friendly Front of House Team Member who thrives in a fast-paced environment and can efficiently handle multiple responsibilities. The ideal candidate will be responsible for taking customer orders, packing takeout and delivery orders accurately, serving dine-in guests, and providing excellent customer service. Key Responsibilities: Greet customers and provide friendly, professional service. Take customer orders accurately in person, over the phone, or through online ordering systems. Pack takeout and delivery orders carefully, ensuring accuracy and presentation. Serve food and beverages to dine-in guests promptly and courteously. Process cash and card payments using the POS system. Maintain cleanliness and organization of the dining area, front counter, and service stations. Restock supplies, condiments, and packaging materials as needed. Work collaboratively with the kitchen team to ensure timely and accurate order fulfillment. Handle multiple tasks efficiently while maintaining excellent customer service. Requirements: Previous experience in a restaurant, café, or customer service role is preferred. Strong multitasking and time management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment while maintaining accuracy. Basic knowledge of POS systems and cash handling is a plus. Friendly, dependable, and team-oriented attitude. Availability to work flexible shifts, including evenings, weekends, and holidays.

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  • Host / Hostess
    Host / Hostess
    il y a 2 mois
    Temps plein
    Greenpoint, Brooklyn

    Experienced Maître D’ / Guest Relations Manager — LIBA Upscale Mediterranean Restaurant — North Williamsburg LIBA, an upscale modern Mediterranean restaurant located in the plaza of The William Vale in North Williamsburg, is seeking an experienced Maître D’ / Guest Relations Manager to join our team. LIBA is inspired by the energy of Tel Aviv nights—Eastern Mediterranean flavors, great music, elevated cocktails, and warm, genuine hospitality. We are looking for someone who understands that great hospitality begins long before a guest walks through the door. This role will oversee the full guest journey—from the first reservation inquiry and pre-arrival communication to the welcome at the door, the experience in the dining room, and the relationship we maintain with our guests afterward. This is a hybrid position, with approximately half of the role performed remotely and half in-house at the restaurant. Key Responsibilities • Oversee day-to-day Resy operations, including reservations, table management, pacing, guest notes, and optimization of the reservation book, • Manage guest communication via phone, email, Resy, and other reservation channels, • Handle reservation confirmations, special requests, VIPs, large-party inquiries, cancellations, and guest follow-up, • Build and maintain strong relationships with regulars, VIPs, hotel guests, and neighborhood clientele, • Develop a strong understanding of our guest database and help turn first-time guests into returning guests, • Train, coach, and oversee the host team, ensuring consistency in hospitality, communication, and reservation procedures, • Establish and maintain standards for phone etiquette, email communication, confirmations, and guest recognition, • Work closely with management to maximize reservations and seating while maintaining a thoughtful and comfortable guest experience, • Maintain accurate guest profiles and notes in Resy, • Communicate important guest information and special occasions to the management and service teams, • Be present in the restaurant during key services to lead the door, welcome guests, manage the flow of the dining room, and support the host team, • Handle guest concerns with professionalism, warmth, discretion, and a solution-oriented approach We’re Looking For Someone Who: • Has strong Maître D’, reservations, or guest relations experience in an upscale, high-volume restaurant, • Has advanced experience with Resy and understands reservation strategy, pacing, and table management, • Is naturally warm, polished, confident, and highly professional, • Has excellent written and verbal communication skills, • Is extremely organized and comfortable managing multiple communication channels, • Understands how to build genuine relationships with guests and remembers the details that make people feel recognized, • Has experience hiring, training, or managing hosts, • Can balance hospitality with the operational needs of a busy restaurant, • Is comfortable working independently during remote hours and taking ownership of the reservation department, • Has a strong understanding of NYC dining culture and upscale hospitality, • Brings positive energy, maturity, discretion, and a genuine love for taking care of people The Role This is not simply a front-door position. We are looking for someone who can own the guest relationship and reservation experience at LIBA—someone who understands both the operational side of reservations and the personal side of hospitality. The ideal candidate is equally comfortable managing the reservation book behind the scenes, communicating thoughtfully with guests, training a host team, and standing at the door during a busy service knowing exactly who is walking in. Hybrid position: approximately 50% remote / 50% in-house. Compensation is competitive and based on experience.

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