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Job DescriptionPOSITION PURPOSE: Supervise the general job performance of all reservations agents to ensure highest level of quality to all stakeholders, including but not limited to individual callers, group guests, spa and tee-time customers, as well as all internal guests. Supports Reservations Manager, Assistant Reservations Manager, and Reservations Sales Agents. Has oversight of the Reservations department in absence of Reservations Manager or Assistant Reservations Manager. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Ensure the adherence of all agents to the professional standards set forth by the company., • Monitor and report on agent productivity using NAVIS System, including shop scores, Upselling, talk time, conversion, and any other standard as set by the department leader., • Daily review of NAVIS calls compliance, outbound sales, and trends., • Coaches and mentors agents on how to close sales and increase revenue., • Answers Reservations phone calls and be available to assist guests with issues pertaining reservations that an agent might not be able to handle on their own., • Processes VIP Reservations, Wholesale Reservations, or Negotiated Reservations within 24 hours., • Processes daily No Shows, Cancellations, and Long Stay Reservations to collect revenue., • Processes OTA No Shows/Cancellations and updates via Extranet, • Interview, train and supervise reservation agents for the efficient operation of the department., • Manage the departmental schedule, and ensure all shifts are covered., • Monitor performance and give feedback according to established standards., • Work closely with the Catering Sales team to ensure zero errors in the processing of group lists, inventory management of group blocks, set up billing and routing, and room assignments if required., • Work closely with Front Office team to ensure any guests inquiries are answered in a prompt, efficient manner. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing guest satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure guest satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Assists Director of Reservations to ensure the efficient operation of the Reservations Department, • Researches and coordinates meeting materials for reservation meetings., • Monitors reservations agents with coaching and counseling and assists Reservations Manager in all disciplinary actions regarding reservations agents., • Manages quality control of reservations., • Handles guest complaints and assists reservations agents in problem solving techniques., • Assists in the capacity of reservation agent when needed., • Initiate and prepare reports as required. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Excellent oral and written communication skills., • Ability to manage and work with outside groups and agencies., • Excellent organizational skills., • Ability to work well under pressure., • Proficient in Microsoft Word, Excel, and PowerPoint Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Frequent Walking Frequent Climbing stairs Frequent Standing Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Occasional Taste Never Lifting/carrying (#20 lbs.) Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School Diploma or equivalent required. College degree preferred. EXPERIENCE Two years with travel industry reservations system and hotel property management systems mandatory. LICENSES OR CERTIFICATES None GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description This job description serves as a guide for establishing the criteria to fill a specific job, and to assist in employee evaluation related to that job. The description is subject to change at management's discretion, and may include additional or different duties as assigned or directed. • Job Summary This hybrid role primarily serves as a Guest Experience Leader (three* PM shifts per week) and provides relief coverage for the Overnight Manager (two* overnight shifts per week). During PM shifts, the focus is personalized guest engagement, front office operations, and concierge services. During overnight shifts, the role supports or assumes overnight operational leadership, guest satisfaction, property safety coordination, and completion/support of nightly audit tasks. *The number of days per role are subject to change based on the operational demand. • Essential Job Functions Guest Experience Leader (PM Shifts) • Contact guests prior to arrival to create excitement, determine trip persona, and gather key details., • Actively listen and customize itineraries, including outside activities and on-property services., • Inspire guests to achieve goals while communicating special requests to department heads., • Organize scheduling to balance guest needs with profitability., • Greet all guests warmly, ensuring efficient check-in and check-out experiences., • Handle all transactions (cash, credit, room charges, comps, gift cards)., • Respond promptly to guest emails and department communications., • Perform daily opening and closing procedures., • Represent Carillon Miami Wellness Resort with professionalism in all interactions., • Document guest challenges and irregularities, escalating when necessary., • Create and manage guest reservations and share/accompany details. Overnight Relief Responsibilities (Overnight Shifts) • Monitor all overnight Front of House and hotel operations., • Handle guest concerns, service/payment issues, and resident safety/security matters., • Act as upper management during overnight hours with full compensation authority., • Troubleshoot operational issues to prevent recurrence., • Ensure property security in partnership with Security team., • Perform and support nightly financial audit tasks, collaborating with income auditor., • Prepare and update morning meeting presentation., • Maintain and update guest opportunity log., • Promote hotel amenities, restaurants, spa, and fitness services as an ambassador. Other Duties • Adhere to Carillon Miami Wellness Resort and LHW Standards., • Maintain clean and organized work areas., • Report safety hazards and unsafe practices immediately., • Recognize sales opportunities in all guest interactions and achieve targets., • Model healthy lifestyle practices and self-care., • Participate in training and professional development., • Support property events and guest service interactions., • Maintain flexibility to work days, nights, weekends, and holidays., • Uphold uniform and name tag standards., • Education, Experience and Skill Requirements A. Minimum two years guest service experience with cash handling. B. Hospitality experience required; spa, concierge, personal assistant, or butler experience preferred. C. Prior hotel management or supervisory experience preferred for overnight relief coverage. D. 2–3 years Front Office or Guest Services management experience strongly preferred. E. Bachelor’s degree preferred; background in Health Education or Hospitality a plus. F. Computer proficiency required; systems include Opera, SpaSoft, Go Concierge, OpenTable, HotSOS, Outlook G. Word, PowerPoint, and Publisher; Microsoft Office proficiency required. H. Excellent organizational, written, and verbal communication skills. I. Professional, outgoing, service-oriented manner with ability to remain calm under stress. J. Strong attention to detail, ability to manage multiple projects, and work independently. K. Ability to type minimum 30 w.p.m. L. Clear and effective communication in English; bilingual in English and Spanish preferred. M. Accounting aptitude preferred. N. Friendly, courteous, and team-oriented. O. Flexible schedule availability including nights, weekends, and holidays. Carillon Miami Wellness Resort is an equal opportunity employer. Guest Experience Leader three PM shifts per week (3pm -11pm) and provides relief coverage for the Overnight Manager two overnight shifts per week (11pm - 7am) with a shift differential pay. The number of shifts worked per week in each capacity are subject to change based on the operational demand.

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio. Job Specific • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Contributes to controlling departmental expenses (labor, supplies, etc.), • Attends weekly pick up meetings, hotel operations meetings and other meetings as scheduled., • Attends Pre-Convention meetings as needed, • Works closely with Front Office Managers/Conference Managers/Sales Managers to ensure a smooth and memorable experience for our guests, • Maintains accurate and organized filing systems for groups, VIP's, etc., • Maintains accurate reference information for the Conference Team and consistently communicates all new information, • Ensures VIP's are blocked to correct room type and with accurate information., • Monitors room/suite status, • Prepares VIP packets with room key and registration card and reports, • Flags all VIP accounts, • Provides meet and greet, as service requires, • Ensures VIP rooms / Suites ready on time and are to Loews Standard, • Prepares reports for group contact and relays pertinent information to all departments, • Sets up and coordinates satellite check-in, • Implements and maintains tracking log for all Loews First Guests, • Increases employee awareness in regard to all Loews First guests and packages, • Assists as an Assistant Front Office Manager as required, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Extensive knowledge of all hotel departments, • Excellent communication skills - oral and written, • Excellent guest service skills, • Knowledge of computer programs utilized in property management, • Bachelor Degree in Hospitality Management or related field or exceptionally strong technical and service skills Experience:

Job DescriptionPOSITION PURPOSE: As an Assistant Golf Professional, you will ensure that each golf guest is provided a warm welcome and sense of genuine care when entering the golf services area just beyond the Blue Monster Shop lawn. This position would ensure that each golf guest is fully aware of the golf sequence of service and provide any number of services to assist them along in the process. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Display a professional appearance and attitude, and remain courteous to guests at all times., • Perform efficiently and effectively the opening and closing golf shop procedures daily to ensure a well maintained and professional golf shop operation., • Provide a warm welcome to golf members and guests who are entering the golf shop and immediately inquire as to how we can offer assistance or support., • A complete 360 degree awareness of guest activity is required to ensure guests are provided warm welcome as they will be coming from all directions., • Build rapport with golf guests and resort guests when time permits by inquiring about their stay and informing them of the resort’s history, activities, and offerings., • Provide Golfer registration service at the golf shop check in counter by confirming their reservation, course, and time., • Follow appropriate accounting LSOP’s with cash handling, bank contracts, Credit Card information, customer information., • Educate golf members and guests about the Doral history, course information, amenities that are offered, and when asked provide golf professional support regarding the game and our industry., • Provide an outline of the golf sequence of service to include offering ice/water, explaining where their clubs are located, informing them of the driving range location, and the assisting with their desired next steps., • Coordinate with the Golf Services team the guest’s golf bag location and set up to expedite the process., • Provide directions to the first tee, driving range, putting greens, Jim Mclean School, Spa, restaurants, meeting rooms., • Manage the EZ Links tee time reservation system and the daily tee sheet to promote the maximization of golf revenue along with the best guest experience., • Partner with the starter from each golf course to update daily any day of tee time additions, changes, or cancellations., • Maintain cleanliness of the inside and surrounding golf shop area to include perimeter golf shop patio area, World Golf Championship Globe, ceiling tiles, windows, mirrors, shoe cleaner next to champions grill entrance, golf shop counter, and designated floor space, • Contact necessary departments via radio or Nextel with any guest concerns or challenges to ensure immediate guest recovery and problem resolution., • Organize the Daily Leader on Duty report to summarize any guest challenges or operational follow ups from the day. Report out at the close of business each day to AYS department and golf., • Execute the golf course upgrade program that provides guests with an opportunity to upgrade to a better golf course if available., • Professionally wear and promote the uniform program to guests., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Provide support to golf reservations via telephone inquiries regarding the golf operation and tee times., • Provide merchandising support, inventory management, count and fill organization to the golf shop buyer., • Provide retail sales support to guests and retail sale team members to maximize the golf shop retail sales volume., • Provide locker room service support to golf guests and coordinate any spike replacements, shoe polish/shine, locker check outs or luggage storage needs. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School diploma or equivalent. EXPERIENCE Previous experience working in a golf environment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description POSITION PURPOSE: As a First Assistant Golf Professional, you will strive to ensure each golfer has a flawless golf experience, from arrival to departure. All guests should be provided a warm welcome upon first contact and our luxury service standards should continue throughout their stay. The First Assistant Golf Professional works alongside all other resort team members to ensure the golf operation runs smooth while consistently seeking to improve the overall guest and member golf experience. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Interviews, hires, trains, directs and supervises staff for the purpose of delivering 5 star customer service as well as a high quality golf experience., • Oversees the scheduling to ensure proper coverage is maintained based on the volume of play and groups. Establishes customer service standards, opening & closing checklists and ensures that the proper LSOP’s are followed for each area. Establishes opening and closing checklists, LSOP’s and provides daily/weekly audits. o Concessions Team (supervisors, stock room staff and beverage cart attendants) o Tournament Coordinators o Rangers/Starters/Concierge (supervisor + staff) o Driving range operation (supervisor + staff) Oversees the practice facility operation. Establishes effective driving range rotation on the grass to maximize the usage. o Caddie Program (caddie master & caddies). Provides direction, standards, rules, regulations and training to the caddies program. Ensures total golf operation can effectively communicate the price structure for caddies and the role of what each caddie service provides. • Manages and maintains Golf Cart Fleet and Cart Barn and is directly responsible to oversee the relationship with the golf car maintenance company. Is responsible for the inventory control of the rental fleet and maintains to a par level., • Display a professional appearance and attitude, and remain courteous to guests at all times., • Perform efficiently and effectively the opening and closing golf operation procedures daily to ensure a well maintained and tight operation., • Provide a warm welcome to all golf members and guests and immediately inquire as to how we can offer assistance or support., • Act as a leader on the golf professional teams an act as a liaison between the different departments., • Work with management to identify areas of service opportunities and develop plans to execute., • Ensure you and your team can provide directions to the first tee, driving range, putting greens, RSGPC, Spa, restrooms, membership clubhouse, restaurants, meeting rooms., • Speak with others using clear and professional language., • Develop and maintain positive working relationships with all others in the retail and golf operations., • Maintain cleanliness of the outside operation to perimeter golf shop patio area and Blue Monster Shop, cart staging area, putting green, first tees of courses, cart barn, bag room, etc., • Professionally wear assigned uniform., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation and retail experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Potential areas of support may include GBS, starter/ranger, concierge, driving range, concessions. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: Class A PGA Professional EDUCATION High School diploma or equivalent. EXPERIENCE 2-3 years in golf operations GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. NOTICE: The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description POSITION PURPOSE: As the Membership 1st Assistant Golf Professional, you will ensure that each golf member is provided a warm welcome and sense of genuine care when entering the golf/membership area with in the golf operation. This position would ensure that each golf member is fully aware of the golf sequence of service and provide any number of services to assist them along in the process. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Display a professional appearance and attitude, and remain courteous to members at all times., • Conduct daily walk threw of membership clubhouse to ensure all standards are met including organization and overall cleanliness., • Oversee and maintain all standards of the locker room operation in the membership club house. Work and develop locker room team to ensure overall cleanliness and quality of all items are in line with Trump Brand Standards., • Design and implement teaching programs of all levels at the club to further promote the game of golf. This is to include Women’s and junior programs, weekly clinics, golf instruction seminars, and the development of teaching reputation within the club., • Build a rapport with the membership on a daily basis to include playing golf with members, actively pursuing daily interaction on the driving range tee and 1st tee of golf courses, daily rounds on the golf course to ensure member experience is at a high level, and enforce all resort and club polices., • Weekly, monthly, quarterly, and annual responsibility for entire GHIN Handicap management system within the club. Audits and overall maintenance to ensure program is being utilized and updated to ensure accurate information., • Support Head Golf Professional in handling all Men’s and Women’s Golf Events throughout the year., • Monitor and react to all items operational that help the club maintain all its financial and budgetary goals for the year., • Responsible for daily organization and maximization of tee sheet for member designated course., • Perform efficiently and effectively the opening and closing membership procedures daily to ensure a well maintained and professional membership operation., • Provide a warm welcome to golf members and guests who are entering the member clubhouse and immediately inquire as to how we can offer assistance or support., • A complete 360 degree awareness of member activity is required to ensure members are provided warm welcome as they are entering the membership clubhouse., • Build rapport with golf members when time permits by inquiring about their day and informing them of the clubs golf tournaments/groups, activities and offerings., • Provide member registration service at the membership check in counter by confirming their reservation, course, and time., • Follow appropriate accounting LSOP’s with cash handling, bank contracts, Credit Card information, customer information., • Educate golf members and guests about the Doral history, course information, amenities that are offered, and when asked provide golf professional support regarding the game and our industry., • Provide an outline of the golf sequence of service to include offering ice/water, explaining where their clubs are located, informing them of the driving range location, and the assisting with their desired next steps., • Coordinate with the Golf Services team the members golf bag location and set up to expedite the process., • Manage the tee time reservation system and the daily tee sheet to promote the maximization of golf revenue along with the best guest experience., • Partner with the starter from each golf course to update daily any day of tee time additions, changes, or cancellations., • Maintain cleanliness of the inside and surrounding membership clubhouse area to include patio, ceiling tiles, windows, mirrors, membership counter, and designated floor space, • Contact necessary departments via radio or phone with any member concerns or challenges to ensure immediate membership recovery and problem resolution., • Organize the Daily Leader on Duty report to summarize any member challenges or operational follow ups from the day. Report out at the close of business each day to membership management team., • Professionally wear and promote the uniform program to guests., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Provide support to golf reservations via telephone inquiries regarding the golf operation and tee times., • Provide merchandising support, inventory management, count and fill organization to the golf shop buyer., • Provide retail sales support to guests and retail sale team members to maximize the golf shop retail sales volume., • Provide locker room service support to golf guests and coordinate any spike replacements, shoe polish/shine, locker check outs or luggage storage needs. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School diploma or equivalent. PGA Class A Certification Required EXPERIENCE Previous experience working at a high end private club facility GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Location: JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you. Compensation: Salary Schedule: Full-Time Position Type: Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart JOB SPECIFIC TASKS The following are specific responsibilities and contributions critical to the successful performance of the position: Banquet Operations • Manages departmental inventories and assets including par levels and maintenance of equipment., • Orders supplies for the department, e.g., china, glass, silver, buffet presentations, props, and other service equipment needs, • Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor., • Conducts monthly department meetings with the Banquet captains and associates., • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation., • Schedules banquet service staff to forecast and service standards, while maximizing profits., • Maintains attendance log for banquet associates., • Maintains and enforces established sanitation levels., • Adheres to and reinforces all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.)., • Sets a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints., • Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters., • Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance., • Reviews comment cards and guest satisfaction results with associates. Participates in the development and implementation of corrective action plans., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement., • Ensures associate awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores., • Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction., • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description POSITION PURPOSE: As a Golf Bag Services Attendant you will provide exceptional guest service by assisting members and guests with golf bag and cart services while maintaining an efficient outside service area. You will be responsible for the inventory and asset protection of the golf cart, pull cart, golf bag, rental bag, and cart supplies. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Display a professional appearance and attitude, and remain courteous to guests at all times while remaining in your work area., • Pre stage an adequate number of golf cars to fulfill the number of golfers for the day. Plan on staging an additional 30 cars for Mclean school, volunteers, and special needs., • Pre set and stage members and guests golf bags, pull carts, and golf shoes in the staging area on golf carts / bag racks at a minimum of 2 hours prior to their tee time., • Provide a warm welcome to golf guests who are entering the golf services area, main road, or blue monster shop lawn., • A complete 360 degree awareness of guest activity is required to ensure guests are provided warm welcome as they will be coming from all directions into the staging area., • Coordinate with fellow golf services team members the location of the guest’s golf bag and set up to expedite the process., • Provide an outline of the golf sequence of service to include offering ice/water, explaining where their clubs are located, informing them of the driving range location, and the assisting with their desired next steps., • Build rapport with golf guests and resort guests when time permits by inquiring about their stay and informing them of the resort’s history, activities, and offerings., • Provide directions to the first tee, driving range, putting greens, Jim Mclean School, Spa, restaurants, meeting rooms., • Provide warm welcome for golf guests who have completed their round and are returning to the golf service area. Assist in directing them back to the designated area and informing them of the next steps., • Partner with the pre round concessions to drive sales thru word of mouth promotion., • Maintain cleanliness of the surrounding area to include the Cart wash area, Kiosk, bag racks awning, champions pavilion walkway and surrounding area, main road, flower beds, and perimeter area of golf service area., • Contact necessary departments via radio with any guest concerns or challenges to ensure immediate guest recovery and problem resolution., • Ensure the security of all golf equipment in storage., • Pick up and drop off golf bags at member and regular valet bag drop., • Clean clubs and store clubs for guests., • Execute Rental club check in and check out process for use by guests; clean and put away after use., • Charge, plug-in, and store golf cars using golf car management program techniques., • Remove golf cars from storage area; put back at end of day., • Clean golf cars after each use utilizing proper cleaning and, • Place score cards, tees, replenish sand, and ensure trash is removed, and GPS unit is turned off prior to storing golf car., • Store, clean, and tag guest clubs in bag room storage in the proper alpha location., • Facilitate member golf bag storage inventory with Golf Services Supervisor and membership assistant professional for proper billing., • Support large tournament outings by bringing golf bags to buses and taking back when necessary., • Assist in maintenance and repair of golf cars when necessary., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School diploma or equivalent. EXPERIENCE Previous experience working in a golf environment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What will I do as an Assistant Valet Manager? As our newest team member, you will assist to oversee all aspects of valet parking operations and guest services. Some duties include: • Ensure all associates are greeting and assisting hotel guests and visitors in a professional and courteous manner., • Oversee parking services and rates., • Event planning as it relates to the Valet Parking Department., • Responsible for foreseeing the possible impact all events will have on property parking operation., • Ensure client satisfaction through relationship building and meeting client requests., • Assist Valet Parking Manager with account. Essential Duties and Responsibilities • Responsible for the proper functioning and operation of the valet parking facility and assist to make and carry out all policy decisions as approved by SP+ Hospitality., • Working knowledge of the Standard Operating Procedures of all levels of the entire parking operation., • Responsible for ensuring all Standard Operating Procedures are being carried out by all valet parking associates while under his/her management., • Ensure all high level final decisions regarding the associates, client, operations and guests are run through the Valet Parking Manager for approval first before taking action. (Varying levels of authority may be assigned.), • Possess and use aggressive hospitality skills in order to portray an image of professionalism that is guaranteed to ensure total guest and client satisfaction., • Closely monitor the status of the parking operation that will include, but not be limited to: associate related issues, operations related issues, guest related issues, loss prevention issues and corporate office requirements., • Assist the Valet Parking Manager maintain sufficient staffing and ensure proper training and coaching., • Maintain and exercise the culture and philosophy of SP+ Hospitality at all times. Notes: This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office. This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request. Please note that the title for this position in our payroll system is Assistant Facility Manager. Qualifications Essential Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. Availability to work all shifts and/or week-ends required. Must be punctual when scheduled to work and have excellent attendance. Education/Experience Required: High School education or GED. Prior guest service and hotel experience preferred. Ability to do basic arithmetic with knowledge of practical bookkeeping and basic accounting functions. License Requirement: The employee will be required to have and maintain a valid state driver’s license with a current address and acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) a plus. Appearance: Associates will be required to maintain a neat and clean appearance and be in complete uniform at all times. Associates are to follow all guidelines stated in the Associate Handbook concerning standards of appearance, hygiene, grooming and dress. Language skills: Must be able to read and write English exceptionally well. Ability to communicate effectively with clients, associates, passengers, drivers, and co-workers on all socio-economical levels. Ability to read and comprehend simple and complex instructions and correspondence. Be able to write correspondence. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to make sound judgments. Ability to educate others about policy/procedures and enforce policy/procedures. Ability to apply patience when communicating with others in difficult situations. Other Skills and Abilities: Ability to carry out assigned tasks and duties completely and effectively. Ability to perform assigned duties with minimal supervision. Ability to demonstrate fair and impartial judgment. Desirable Qualifications: • Advanced Google or Microsoft software., • Valet Parking Software working experience., • Hotel management experience., • 4+ years’ service related management experience., • Proven ability to manage a team., • Ability to communicate in other languages, Spanish preferred., • Previous guest relations training., • Previous formal parking or hotel management training., • College degree in hotel, hospitality, restaurant or retail. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel in order to handle cash and equipment; talk and listen. Associates are frequently required to reach and or sign (communicate) with hands and arms. The associate is occasionally required to sit and climb or balance. Associates work in and around potentially dangerous traffic situations, and associates are to be safety conscious at all times. Associates are regularly exposed to outside weather conditions including snow storms and extreme heat. Associates are regularly exposed to high levels of noise and/or fumes from vehicles. Associates on occasion must lift/move up to 75 lbs. SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. *USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: . Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Organizes and manages daily operation of Group, Wholesale and VIP Reservations, • Establishes daily goals to maintain service levels, • Contributes to controlling departmental expenses (labor, supplies, etc.), • Monitors agents phone activity/productivity and addresses necessary issues, • Maintains current knowledge of all functions within systems as they relate to reservations (HIS, Winai, NetRez, Delphi), • Builds internal group blocks as requested by appropriate hotel managers, • Manages the maintenance of group cut off dates in Delphi/HIS, • Meets with Group Agents weekly to discuss future groups, challenges, progress, • Attends weekly pick up meetings, hotel operations meetings and other meetings as scheduled., • Attends Pre-Convention meetings as needed, • Works closely with Front Office Managers/Conference Managers/Sales Managers to ensure a smooth and memorable experience for our guests, • Maintains accurate and organized filing systems for groups, VIP's, etc., • Maintains accurate reference information for the Conference Team and consistently communicates all new information, • Maintains a neat and organized reservations office, • Promotes the development of positive and strong relationships with groups and any additional means of business contacts encountered, • Ensures VIP's are blocked to correct room type., • Ensures VIP's are entered into the all share file with accurate information., • Monitors room/suite status, • Prepares VIP packets with room key and registration card, • Flags all VIP accounts, • Provides meet and greet, as service requires, • Ensures VIP rooms / Suites ready by noon each day, • Prepares reports for group contact and relays pertinent information to all departments, • Sets up and coordinates satellite check-in, • Implements and maintains tracking log for all Loews First Guests, • Increases employee awareness in regard to all Loews First guests and packages, • Creates and maintains a random guest feedback program, • Forwards all Loews First feedback to appropriate parties, • Assists as an Assistant Front Office Manager as required, • Other duties as assigned, • Ensures that all guest information and reservation requests are fulfilled in a professional, prompt, courteous, and efficient manner, • Promotes hotel food and beverage outlets and recreational and seasonal activities, • Places dining, leisure, and recreational activity reservations for guests, • Assists Sales/Conference Management with preliminary arrangements for groups, including transportation, Mariner's Club reservations, and golf tournaments, • Monitors and ensures documentation of services provided in Concierge Logbook, • Inspects and maintains overall cleanliness and appearance of the Concierge desk, and lobby area, including temperature, lighting, and music, • Trains and monitors the performance of Concierge staff, • Works with Universal Orlando and other in-house vendors to satisfy guest entertainment needs, • Trains, praises, coaches, and counsels, and disciplines according to Loews Hotels standards, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Extensive knowledge of all hotel departments, • Excellent communication skills - oral and written, • Excellent guest service skills, • Knowledge of computer programs utilized in property management, • Bachelor Degree in Hospitality Management or related field or exceptionally strong technical and service skills Experience:

Job DescriptionMr. C Coconut Grove is looking to hire an Assistant Front Office Manager to lead our team of agents and ensure we provide excellent customer service. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS DIRECTOR OF FRONT OFFICE The Assistant Front Office Manager is an integral part of our continued success and will be responsible for managing the Front Office and related areas of operations of the hotel to achieve customer (guest employees, and owners) satisfaction and high standards while meeting and exceeding financial goals. You will be responsible for short and long-term planning and day-to-day operations of the Front Office and related areas. Manages expenses within approved budget constraints. The major areas of responsibility/management include the front office, guest services, reservations, lobby, and valet parking. ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Supervise and manage all aspects of front office operations, including guest check-in/check-out, reservations, concierge services, and guest relations., • Provide leadership and support to front office team members, ensuring they deliver exceptional service and uphold brand standards., • Coordinate closely with other departments to optimize guest experiences and ensure efficient hotel operations., • Implement strategies to enhance guest satisfaction and address any issues or concerns promptly and professionally., • Oversee the implementation and maintenance of American Express Fine Hotels and Resorts and FORBES standards throughout the hotel., • Bachelor's degree in Hospitality Management or related field preferred., • Minimum of 2 years of progressive experience in hotel operations, with a strong focus on front office management., • Proven leadership abilities with a track record of managing and developing high-performing teams., • Excellent interpersonal, communication, and problem-solving skills., • Proficiency in property management systems and other relevant software such as Opera., • Commitment to maintaining the highest level of service and luxury standards., • Flexibility to work nights, weekends, and holidays as required by the demands of the position., • Must speak fluent English., • Other languages are a plus., • Frequently standing up behind the desk and front office areas, • Carrying or lifting items weighing up to 50 pounds, • Handling objects, products, and computer equipment INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to perform the role successfully. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be suitable for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR VOkQJUPMH4

Job Description Our Premier client is looking for an Assistant Front Office Manager for a Five Star Hotel in Charleston, SC. The primary role of the Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE. DUTIES & RESPONSIBILITIES * Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained. * Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews. * Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents. * Assist with luggage and storage concerns. * Anticipate and handle guest issues and concerns. * Escort VIP’s to rooms whenever possible. * Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby. * Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape. * Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance. * Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries. * Assign duties for shifts; assist in opening and closing of shifts. * Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization. * Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel. * Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments. * Review and analyze daily balance summaries, current room status reports and incoming arrival reports. * Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: * Understanding of the luxury & quality environment. * College or Vocational Degree required. * Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience. * Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: * Must be able to lift equipment, supplies, etc. of at least 30 pounds. * Must be able to resolve problems, handle conflict, and make effective decisions under pressure. * The role may require extended periods of time on your feet, especially during peak hotel hours or events. * Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities. * Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

Job DescriptionCompany Description We are looking for an Accounting Manager to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season. Job Description Under the general guidance of the Assistant Director of Finance, the Accounting Manager is responsible for assisting in directing the financial activities of the hotel, safeguarding its assets, and preparing all financial reports in accordance with generally accepted accounting principles (GAAP). This position supports the Finance Department by ensuring compliance with financial regulations, maintaining accurate financial records, and contributing to the overall financial health of the organization. YOUR KEY RESPONSIBILITIES: * Provide comprehensive support in all accounting functions as needed to ensure seamless financial operations in the absence of support key team members. * Monitor, control, and evaluate departmental expenditures by implementing effective labor management strategies and purchasing controls, ensuring alignment with the approved budget. * Establish and oversee the scheduling of all accounting staff, ensuring optimal coverage and efficiency based on operational demands. * Align staffing schedules with business volume and departmental needs, maintaining both productivity and service quality. * Proactively plan and coordinate departmental activities to meet the evolving needs of hotel guests and support team members effectively. * Assist in the timely preparation of monthly financial statements, ensuring preliminary distribution to hotel management and adherence to corporate reporting deadlines. * Ensure full compliance with the company’s Finance Standard Operating Procedures (SOPs) and update practices as needed to reflect policy changes or audit recommendations. * Participate in and provide critical feedback during asset inventories, helping to verify accuracy and accountability of property assets. * Maintain an organized and compliant financial records storage area, following all relevant government record retention guidelines. * Prepare and file applicable tax documentation, including sales tax returns and other required filings, ensuring compliance with local, state, and federal tax regulations. * Confirm timely and accurate cash deposits, reconciling discrepancies and safeguarding financial integrity. * Assist the Assistant Director of Finance with monthly balance sheet reconciliations, ensuring accuracy and identifying any unusual variances. * Review problem accounts with the Assistant Director of Finance, making necessary adjustments to the general ledger to reflect accurate financial data. * Assist in the recruitment process for finance and management roles, identifying, screening, and attracting qualified candidates from both internal and external sources. * Deliver job-specific training to associates, promoting operational excellence, consistency, and adherence to established standards. * Demonstrate reliability by adhering to established attendance policies and being available to work as scheduled, including weekends or holidays as needed. * Perform additional finance-related tasks or responsibilities as assigned, contributing to the overall success and efficiency of the Finance Department. * We recognize we are in the hospitality industry and that may require us to provide lateral service. Qualifications * Bachelor’s degree in accounting, Finance, or a related field required; CPA, CMA, or MBA preferred. * Three years of experience in Hotel Finance and Accounting. * Knowledge of Hotel Financial Statements and Reconciliation of Balance Sheet accounts. * Analytical approach to problems with high regard for detail and accuracy * Proven team leader with a high level of energy and motivation with a proven track record of living the company's values * An intermediate to proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook is preferred * Enter and locate work related information using computers and/or point of sale systems * Ability to spend extended lengths of time viewing a computer screen * Ability to multitask, work in a fast-paced environment and have a high-level attention to detail * Maintain positive and productive working relationships with other employees and departments * Ability to work independently and to partner with others to promote an environment of teamwork * Must be able to stand or walk a minimum eight-hour shift * Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations * Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary * Must have excellent communication skills and be able to read, write, speak and understand English * Must be able to work inside and outside at all times of the year as needed, based upon business volumes * Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. The Accounting Manager performs day to day accounting activities, reporting and issue resolution between operations and the shared service operations. The position is responsible for reviewing and analyzing financial reports and transactions as appropriate. This position ensures that operations are in compliance with all internal control procedures. Additional responsibilities include preparation of financial statements, prepares reports, oversee cashier activities, taking inventories, receiving & accounting as defined in the procedures. Essential Functions and Responsibilities • Provides day to day oversight and support on all components of accounting services related to property accountants., • Ensures proper internal controls are in place and monitored through monthly self-testing., • Ensures daily cash consolidation reporting is timely, and accurate., • Ensures monthly bank reconciliations are timely, compliant, and accurate., • Ensures monthly balance sheet reconciliations are timely, compliant, and accurate., • Ensures month end close is performed timely, compliant, and accurate., • Trains property accountant new hires on Loews policies and controls., • Supports management with new implementations and improvement programs as necessary., • Re-trains property accountants based on monthly performance metrics., • Takes minutes and prepares an action plan based on results of quarterly balance sheet reviews with property Director of Finance, Assistant Director of Finance, and/or Regional Director of Finance., • Regular attendance in conformance with standards, • May be required to work varying schedules to reflect business needs, • Required to attend all training sessions and meetings, • Ability to perform "Physical Requirements" as explained below., • Upholds all company and industry standards pertaining to PCI compliance, guest/financial/payroll confidentiality and accounting best practices., • Ability to work cooperatively with others., • Ability to maintain confidentiality., • Ability to read, write and speak English effectively., • Ability to communicate effectively both written and verbally., • Ability to work effectively, maintain composure and make decisions in stressful situations., • Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines., • Ability to perform both standard and intermediate spreadsheet functions using Microsoft Excel., • Proficiency in windows-based computer programs to include e-mail, internet and word processing applications., • Strong computer skills and ability to learn new computer applications., • General knowledge of mathematics and accounting principles., • High School Diploma or GED equivalent required. Bachelor's in Accounting Preferred

Certification as "Food Service Manager" or other as required by State County or Local regulations or ability to obtain such certification. Loews Miami Beach Hotel Food and Beverage Assistant Manager.

Turner & Townsend is seeking a driven and adventurous Junior Project Manager, Assistant Project Manager, or Project Coordinator in the Miami area to join our dynamic team supporting high-profile hotel construction projects across North America. From the inception of a project through to completion a

Job Description Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Assistant Server. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Job Summary: Set and clean dining room tables before, during, and after meal service; assist food servers with miscellaneous tasks. Primary Responsibilities: • Assists Servers in their set-up, service, and clean-up tasks., • Serves water as members and guests are seated., • Assists in carrying food trays to tables., • Removes soiled dishes from the table; brings them to the dishwashing area., • Removes soiled linen and replaces it with clean linen., • Sets tables with silverware, glassware, and other items., • Cleans dining room areas., • Stocks servers’ station with supplies., • Collects trash from the dining room, grill, and other specified places after each serving period., • Dust chairs before and after meals., • Keeps ice bins and buckets filled., • Sets up, empties, and cleans salad bar., • Cleans and stores child high chairs and booster seats., • Collects soiled linen from the dining room; transfers to the linen pick-up area., • Takes packaged take-out orders to the reception stand for member pick-up., • Folds napkins and bread basket linens., • Cleans-up spills, and broken service ware and attends to similar problems during service with minimal disruption to diners., • Assists Dining Room Manager and other employees in assuring that the club’s policies and procedures for serving alcoholic beverages are consistently followed., • May assist banquet personnel in setting up, serving, and cleaning up after banquet functions., • Polishes silver service items., • Attends pre-service training (line-up meeting)., • Moves tables and chairs as needed for the next member and guest diners., • Re-sets tables at the end of shift for the next meal period., • Assists with banquet and buffet setup., • Helps to maintain a fully stocked buffet., • Performs other appropriate duties as assigned. Education / Skills / Work Experience Required • High School diploma or GED required., • Minimum of one-year work experience in a fine dining environment., • Follows all club guidelines pertaining to table setting, order taking, and sequence of service., • Knows and is able to communicate the menu items and daily specials., • Knowledge of and ability to perform required roles during emergency situations. Licenses and Special Requirements • Must be of legal age to serve alcoholic beverages., • Food safety certification., • Alcoholic beverage certification. Physical Demands and Work Environment • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, and twist or reach., • Push, pull, or lift up to 50 pounds., • Continuous repetitive motions., • Work in hot, humid, and noisy environments. Equal Employment Opportunity - Drug-free workplace

Four Seasons Hotel Miami is looking for a Hotel Assistant Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalis

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking An experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Communicates with authenticity, reflecting our culture of support, inclusion, and service in all written and verbal exchanges., • Proactive in resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • A highly organized individual with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Manage payroll services for the Team Members assigned including scheduling, time-card edits, approval of time-off and reporting on one-time payments., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Bachelor's Degree or relevant work experience required., • Minimum of two years guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred., • Ability to stand for long periods of time required., • Front Desk Team

The Assistant Front Office Manager is an integral part of our continued success and will be responsible for managing the Front Office and related areas of operations of the hotel to achieve customer (guest employees, and owners) satisfaction and high standards while meeting and exceeding financial g

Job Description Anticipate the personal needs of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five star service exceeding expectations in customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Acts as the owner/resident’s liaison between all aspects of the association., • Respect all owner/residents’ privacy, information, perspective, priorities, times, and resources., • Maintain a warm and friendly demeanor at all times., • Attends to owner/resident’s personal and domestic needs including, but not limited to: Escort to and from the unit; attending to (carrying) the owner/resident/resident’s belongings; packing and unpacking of luggage, groceries or other similar items; personal shopping for the owner/resident/resident as well as other various errands including but not limited to, post office, bank, dry-cleaner, take out food, and similar., • Accompany the owner/resident on outings if desired., • Responsible for the overall care of the owner/resident’s unit including the cleanliness and maintenance., • Preparation of unit for owner/resident arrival, including stocking all items the owner/resident may desire., • Responsible to launder, fold and iron, the owner/resident’s clothes as requested., • Responsible for the general upkeep and other housekeeping services as requested by the owner/resident., • May be called on to service the owner/residents beverage, snack and other simple requests., • Make reservations for dining, events or similar, ensuring that all necessary information is recorded properly., • Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events., • Arrange for special requests for owner/resident, to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the owner/resident’s needs., • Resolve all owner/residents concerns promptly. If unable report to management immediately for assistance., • Conduct all services for the association as an ambassador - with integrity and in a professional manner at all times, • Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner., • Establish relationships with local merchants and service providers as needed., • Take part in maintaining a clean working environment., • Maintain regular attendance in compliance with KWPM’s standards, as required by the employee handbook, scheduling, which will vary according to the needs of the Association., • Maintain the highest standards of personal appearance and grooming, which include but not limited to, wearing proper attire and approved uniform., • Maintain professional relationship with residents and guests- directly responsible for owner/resident satisfaction., • Maintain a clean and organized working environment- the Butler provides a lasting impression to all guests and residents of the Association., • Provides quality service to residents and guests. Employee reports directly to the Chef Concierge or in their absence directly to the General Manager of the community.. Competencies Positive attitude and good communication skills, with excellent grooming standards. Commitment to delivering a high level of customer service. Flexibility to respond to a variety of different work situations and ability to work on your own. Work Environment The work environment will be indoors and outdoors, depending on the needs of the guest. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt position, average 40 hours a week. Will be required to come in for emergency situations. This schedule may change to accommodate the business needs of the property. Required Experience and Education • Bachelor’s degree in Hospitality Management, • Previous working experience as a Butler or Assistant Butler; minimum 3 years of experience., • Working knowledge with with computers and software used in an office environment., • Must be able to communicate well and convey information and ideas clearly., • Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description This job description serves as a guide for establishing the criteria to fill a specific job and to assist in staff member evaluation related to that job. The description is subject to change at the management’s discretion and may include additional or different duties as assigned or directed. • Job Summary Perform Carillon Miami Wellness Resort security duties and procedures to ensure the safety and security of guests, residents, employees, and the property as well as the property assets. • Essential Job Functions, • Assumes Duties of the Security Manager in his/her absence, • Ensure all safety and security personnel perform their duties following Carillon policies and procedures, and as instructed by the Director of Safety & Security, Assistant Director of Safety & Security, and Security Manager., • Develops and administers the work schedule for the security staff., • Conducts and oversees training of all new security officers as well as ongoing training requirements for current security officers., • Oversees the Security Key Control program, Key watcher, and property access control system (SALTO PROACCESS SPACE)., • Ensure accurate input and purging of Lost & Found Items in MS SHIFT., • Arranges for and conducts monthly safety trainings as required for Carillon Miami Wellness Resort. Additionally, department-specific safety & security monthly topics., • Review security and safety reports for completeness and accuracy; distributes reports to other departments as required., • Prepares and forwards reports as requested by the Director of Safety & Security, the Assistant Director of Safety & Security, and the Security Manager., • Assist in completing payroll documentation., • Investigate security and safety incidents, including guest, resident, and employee interviews as necessary, document, and findings., • Coach & Counsel Security staff when necessary., • Ensures cleanliness and excellent condition of equipment and work area., • Ensure property patrols are conducted as required., • Assist Carillon management when required., • Maintains accurate records and conducts department materials inventories when necessary., • Report and document any observed or known safety hazards, conditions, or unsafe practices and procedures to management immediately. III. Education, Experience, and Skill Requirements • High School Diploma or equivalent, plus 2 years of security and safety experience, or equivalent combination of education and experience, in a Hotel / Resort environment., • Ability to develop and maintain good working relationships with all levels of Carillon Miami staff, vendors, guests, residents, and government agencies., • Excellent customer service and positive interpersonal skills., • Good verbal and written communication skills., • Proficiency in Microsoft Word, Excel, and Outlook., • Strong analytical and problem-solving abilities., • Good judgment and the ability to maintain confidentiality are critical., • Ability to effectively handle multiple tasks simultaneously with frequent interruptions., • Ability to grasp, list, and /or carry or otherwise move goods weighing a maximum of 200 lbs and sufficient manual dexterity in hands., • Strong organizational skills and attention to detail., • Ability to handle stressful situations and be able to prevent and/or handle emergency situations., • Be able to work a flexible schedule if required, including weekends and holidays. Certifications / Licenses- Required or Able to Obtain • CPR / First Aid AED certification, • Class D Security License Carillon Miami Wellness Resort is an equal opportunity employer.

Job Description Anticipate the personal needs of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five-star service exceeding expectations in customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * • Acts as the owner/resident’s liaison between all aspects of the association., • Respect all owner/residents’ privacy, information, perspective, priorities, times, and resources., • Maintain a warm and friendly demeanor at all times., • Attends to owner/resident’s personal and domestic needs including, but not limited to: Escort to and from the unit; attending to (carrying) the owner/resident/resident’s belongings, if needed/requested., • Preparation of unit for owner/resident arrival this includes stocking any groceries the owner/resident arranged to have delivered to the property and if approved by owner/resident, conduct a Unit Wellness Check., • Service the owner/residents and guests with beverage requests in the Grand Lobby., • Make reservations for dining, events or similar, ensuring that all necessary information is recorded properly, if requested., • Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events, if requested., • Arrange for special requests for owner/resident, to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the owner/resident’s needs, if requested., • Resolve all owner/residents’ concerns promptly. If unable report to management immediately for assistance., • Conduct all services for the association as an ambassador - with integrity and in a professional manner at all times, • Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner., • Establish relationships with local merchants and service providers as needed., • Take part in maintaining a clean working environment., • Maintain regular attendance in compliance with KWPM’s standards, as required by the employee handbook, scheduling, which will vary according to the needs of the Association., • Maintain the highest standards of personal appearance and grooming, which include but not limited to, wearing proper attire and approved uniform., • Maintain professional relationship with residents and guests- directly responsible for owner/resident satisfaction., • Maintain a clean and organized working environment- the Butler provides a lasting impression to all guests and residents of the Association., • Provides quality service to residents and guests. Employee reports directly to the Manager of Operations or in their absence directly to the Assistant General Manager of the community. Competencies Positive attitude and good communication skills, with excellent grooming standards. Commitment to delivering a high level of customer service. Flexibility to respond to a variety of different work situations and ability to work on your own. Work Environment The work environment will be indoors and outdoors, depending on the needs of the guest. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is a full-time non-exempt position, average 40 hours a week. Will be required to come in for emergency situations. This schedule may change to accommodate the business needs of the property. Required Education and Experience • Previous working experience as a Butler or Assistant Butler; minimum 3 years of experience., • Working knowledge with computers and software used in an office environment., • Must be able to communicate well and convey information and ideas clearly., • Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: Assistant General Manager is responsible for the MILA Lounge & member’s nightlife program located on MILA 2nd Floor. This role is responsible for the nightlife element and reports directly into the GM. RESPONSIBILITIES: • Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team., • Manage and train MILA Lounge Team., • Ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met., • Control Profit & Loss (i.e., Budget attainment) by following cash control/ security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions., • Recruit, interview, and hire team FOH; conduct performance review, take discipline action, motivate, and train., • Ensure maintenance of equipment, facility, and grounds using a Preventive Maintenance plan based on company standard., • Ensure food quality and 100% customer satisfaction for fine dining MM restaurant., • Ensure complete and timely execution of corporate & marketing programs., • Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team., • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with guests and members; build loyalty and face/name recognition., • Provide sound resolution(s) to guest complaints with poise and professionalism., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels), • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback., • Maintain highest level of safety, security, sanitation, and cleanliness of facility., • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills., • Sound decision making capability while protecting the restaurant/Company in instances of urgency., • Assist in conducting quarterly restaurant staff evaluations., • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures., • Work in collaboration with Human Resources, Payroll, and other Corporate Departments. Requirements/Qualifications: • A minimum of 5 years previous experience as an AGM in a luxury, high volume, cocktail bar/lounge venue setting., • Bachelor’s degree in business administration, hotel & restaurant administration or related field of study or any equivalent combination of education and/or experience is required., • Understands nightlife component inclusive of music, craft cocktails, and member relations., • Must be detail oriented and possess effective communication and written skills., • State compliant food handling certificate, • Work collaboratively with Human Resources on coaching and Learning & Development opportunities., • Ability to multi-task., • Must be a team player., • Self-motivated and performance driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Be able to reach, bend, stoop and frequently lift to 50 pounds., • Ability to stand majority of shift in a loud (music) setting.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: General Manager is responsible for the Nightlife & MM Operations of MILA 2nd Floor. This role is responsible for Members Club & Lounge and reports directly into the Director, Operations. RESPONSIBILITIES: • Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team., • Manage and train multiple Assistant General Managers and Captains., • Ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met., • Control Profit & Loss (i.e., Budget attainment) by following cash control/ security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions., • Recruit, interview, and hire team FOH; conduct performance review, take discipline action, motivate, and train., • Ensure maintenance of equipment, facility, and grounds using a Preventive Maintenance plan based on company standard., • Ensure food quality and 100% customer satisfaction., • Ensure complete and timely execution of corporate & marketing programs., • Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team., • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with guests and members; build loyalty and face/name recognition., • Provide sound resolution(s) to guest complaints with poise and professionalism., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels), • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback., • Maintain highest level of safety, security, sanitation, and cleanliness of facility., • Manage team accountability., • Maintain good rapport with vendors to ensure quality and consistency., • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills., • Sound decision-making capability while protecting the restaurant/Company in instances of urgency., • Assist in conducting quarterly restaurant staff evaluations., • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures., • Work in collaboration with Human Resources, Payroll, and other Corporate Departments. Requirements/Qualifications: • A minimum of 10 years previous experience as a GM in a fine dining/luxury, high volume, cocktail bar/lounge venue setting., • Bachelor’s degree in business administration, hotel & restaurant administration or related field of study or any equivalent combination of education and/or experience is required., • Must be detail-oriented and possess effective communication and written skills., • State complaint food handling certificate, • Work collaboratively with Human Resources on coaching and Learning & Development opportunities., • Ability to multi-task., • Must be a team player., • Self-motivated and performance-driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Be able to reach, bend, stoop and frequently lift to 50 pounds., • Ability to stand majority of shift in a loud (music) setting.

Responsible to assist the Banquet Set-Up Manager for the overall management of the room set-ups and service operation for all conference and catering events while producing a quality product that exceeds guest expectation and hotel standards delivered in a friendly and professional manner. Coordinat

Directs all activities of the Hotel Assistant Managers and the Night Manager to ensure communications and follow-up on any problems, guest requests or special requirements. Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality

Job Summary Use your clinical expertise to impact millions of lives through your interactions with care providers.Our clinical roles enable you to act as a mentor and ambassador for the quality of health improvement by engaging with care providers and making recommendations or educating them on key

Agile Project Manager – Mortgage Industry Job Description: We are seeking an experienced Agile Project Manager with 3–5 years of hands-on Agile experience and a strong background in the mortgage industry. Title: Agile Project Manager – Mortgage Industry Location: Miami,FL Compensation: $60-64/

Aimbridge Hospitality - 9100 North Kendall Drive [Room Attendant / Cleaner] As a Housekeeper at Aimbridge Hospitality, you'll: Maintain clean and attractive guest rooms, hallways and public areas in the hotel; Thoroughly clean and restock the required number of guest rooms per shift; Remove all tras

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Marriott Hotels - JobID: 89BE296D92355E1B8A0DD4549A66770A [Room Attendant / Cleaner] As a Housekeeper at Marriott Hotels, you'll: Clean guest rooms and public areas according to hotel standards; Stock and maintain housekeeping carts; Ensure all amenities are replenished in rooms; Report any maintena

Sunrise Senior Living - JobID: 233222 [Room Attendant / Cleaner] As a Housekeeper at Sunrise Senior Living, you'll: Perform general housekeeping duties in resident suites, public areas and support areas as assigned; Be responsible for collecting, cleaning and redistributing the community laundry; As

The Cleaning Authority - [Cleaner / Maid] As a Housekeeper at The Cleaning Authority, you'll: Clean following the proven Detail-Clean Rotation System; Work on teams of 2-3 teammates; Clean 4-5 houses daily with your teammate; Be on your feet all day with light lifting; Possess a great attitude, be a

Residence Inn by Marriott - JobID: 9AFC221D510A4A8AA52C86E8737F6264 [Room Attendant / Cleaner] As a Housekeeper at Residence Inn by Marriott, you'll: Clean and maintain guest rooms, ensuring a neat and organized environment; Vacuum carpets, dust furniture, and change bed linens; Stock and replenish

Marriott Hotels - JobID: 4B1D065A4EA00B52FF5B4B95795C19EB [Room Attendant / Cleaner] As a Housekeeper at Marriott Hotels, you'll: Clean guest rooms and public areas according to hotel standards; Stock and maintain housekeeping carts; Ensure all amenities are replenished in rooms; Report any maintena

Extended Stay - JobID: 5001147076906 [Room Attendant / Cleaner] As a Housekeeper at Extended Stay, you'll: Clean assigned guest rooms following company standards, policies and procedures; Stock carts and cart rooms if necessary or directed by management; Report all maintenance issues and any guest p

The Cleaning Authority - [Cleaner / Maid] As a Housekeeper at The Cleaning Authority, you'll: Clean following the proven Detail-Clean Rotation System; Work on teams of 2-3 teammates; Clean 4-5 houses daily with your teammate; Be on your feet all day with light lifting; Possess a great attitude, be a

As a Community Association Manager, you-ll be responsible for the leading our entire on-site operation. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.

As an Assistant General Manager, you will assist the General Manager in leading the club TEAM and be a culture catalyst. Act as General Manager when General Manager is out of club. Assist General Manager with ordering of club supplies.

Administrative Assistant admin experience not required. Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Administrative

You'll prove yourself as a consultant, then grow into Project Manager and Account Manager as you earn it. Work alongside Project/Account Managers to observe proper project management and client communication. Take on multiple client projects simultaneously as a Project Manager while still taking on

General Manager (or Director of Operations) — Urgent Hire. Our client, a leading hospitality group, is seeking a dynamic General Manager (or Director of Operations) to oversee an ultra-refined standalone restaurant and nightlife venue in Miami. Proven success as a Senior General Manager or Directo

Are you ready to elevate your career? If so, we are looking for a Branch General Manager for our Miami, FL location. Exemplary verbal and written communication and presentation skills, including the ability to effectively present and communicate information in group meetings, and respond to question

Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Administrative assistant admin experience is not necessary. If you are

Project Manager – Multifamily (Mid-to-High Rise) | Miami, FL.

We are seeking a motivated Assistant Project Manager to support the successful execution of real estate development projects.

Whole Foods Market - JobID: PAF-WFM-B61A5F89-FB17-45BA-B10C-E0EAE757F5B5_1092_1741864132_0 [Retail Associate / Team Member] As a Team Member at Whole Foods Market, you'll: Provide excellent customer service and address needs of customers in a timely and effective manner; Ensure a fresh and appealing