Hotel assistant manager jobs in New York, NYCreate job alerts

We are seeking a friendly and customer-oriented individual to join our team as a Host in a dynamic restaurant setting. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. Duties • Greet guests with a warm welcome and seat them in a timely manner • Manage reservations and waitlists efficiently using the Open Table Reservation system • Assist with take-out orders and ensure accuracy in packaging • Collaborate with servers to ensure smooth flow of service • Maintain cleanliness of the host stand and lobby area • Provide excellent guest relations and address any inquiries or concerns promptly Requirements • Previous experience in a restaurant, hotel, or hospitality setting preferred • Proficiency with POS systems, specifically Open Table & Square POS, is a plus • Strong customer service skills with the ability to communicate effectively • Ability to multitask in a fast-paced environment • Willingness to assist team members as needed • Excellent verbal communication skills and a friendly demeanor

Overview We are seeking a friendly and customer-oriented individual to join our team as a Host/Cashier in a dynamic restaurant setting. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. Duties - Greet guests with a warm welcome and seat them in a timely manner - Manage reservations and waitlists efficiently using the Resy system - Handle cash transactions accurately and maintain a balanced cash drawer - Assist with take-out orders and ensure accuracy in packaging - Collaborate with servers to ensure smooth flow of service - Maintain cleanliness of the host stand and lobby area - Provide excellent guest relations and address any inquiries or concerns promptly Requirements - Previous experience in a restaurant, hotel, or hospitality setting preferred - Proficiency with POS systems, specifically Resy & Toast POS, is a plus - Strong customer service skills with the ability to communicate effectively - Ability to multitask in a fast-paced environment -Ability to Speak and understand mandarin - Willingness to assist team members as needed - Excellent verbal communication skills and a friendly demeanor

Qualifications Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps Education: High school diploma or G.E.D Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None Benefits Additional Information Temporary position, Pay: $20.71-$24.36/hour The pay range for this position is $20.71 to $24.36 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Responsibilities Greet and escort guests to rooms Open doors and assist guests/visitors entering and leaving property Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services) Transport guest luggage to and from guest rooms and/or designated bell area Assist with luggage storage and retrieval Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage Supply guests with directions Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed Communicate parking procedures to guests/visitors Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager Maintain awareness of undesirable persons on property premises Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language, and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats (e.g., small print) Move at a speed required to respond to work situations (e.g., run, walk, jog) Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality

We are seeking a dedicated and organized Assistance Office Manager to join our dynamic team. The ideal candidate will be fluent in English and Spanish, possess strong organizational and communication skills, and have at least 3 years of experience in office management. Responsibilities: Provide administrative support to the office manager, including scheduling appointments, managing calendars, and handling correspondence. Assist with hotel guest relations, ensuring a positive and memorable experience. Coordinate with management and employees to ensure smooth operations and efficient workflow. Handle data entry of orders and customer information. Proficiently use Microsoft Excel and QuickBooks for data entry, reporting, and financial management. Manage office supplies and equipment, ensuring they are adequately stocked and maintained. Qualifications: Fluency in English and Spanish At least 3 years of experience in office management Strong organizational and time management skills Excellent communication and interpersonal skills Proficiency in Microsoft Excel and QuickBooks   Ability to accurately input data and maintain organized records Ability to work independently and as part of a team Benefits: Competitive salary and benefits package Opportunities for professional growth and development A dynamic and supportive work environment

Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. Purpose for the Position: The Catering & Events Manager is responsible for increasing hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals, or other markets in order to promote the hotel and secure additional sales and detail all incoming events and service assigned events, banquets and meetings. The Catering & Events Manager Essential Responsibilities: Provide professional and courteous customer service at all times. Implement approved sales plan and action plans as directed. Develop and search for potential markets for hotel. Develop, create, and implement innovative Sales and Marketing techniques. Maintain CI/TY and prepare BEO packets and layouts for the team. Execute and distribute all in-house advertising and promotional campaigns. Maintain competitive analysis statistical information. Maintain current filing system on company accounts and prepare required reports. Maintain enthusiasm and interest throughout all stages of the conference planning. Detail all incoming events. Meet weekly with Food & Beverage Director to review operations efficiencies and concerns. Distribute and update all banquet event orders in a timely fashion ensuring all necessary departments have sufficient time to properly accommodate all client needs and requests. Work with the Audio-Visual department to ensure all equipment is ordered, set up, and tested prior to guest use. Work with culinary team to plan all menus and assist with catering events. Ensure all functions are billed correctly. Contact in house meeting planners to promote good will and foster additional and repeat business. Maintain good rapport with local civic groups and associations. Prepare reports as requested: Sales Call Reports, Internal Sales Report. In the absence of a Director of Sales & Marketing, attend and lead Sales and BEO meetings with the team. Attend weekly staff meetings, weekly sales, catering, and all BEO Meetings. Make personal sales calls. Complete projects as determined by the Director of Sales & Marketing. To do this kind of work, you must be able to: Understand sales principles relating to the product you are selling. Organize activities to make the best use of time and efforts. Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity. Use arithmetic in computing the cost of sale to customer. Maintain enthusiasm and interest throughout all conferences with buyers and sellers. Keep accurate records of contacts, sales, and purchases. Be available on nights, weekends, and holidays. Physical Demands: Lifting 30 lbs. Maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong relationships with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years' experience in Sales with some background in convention center operations is desirable. (Pay range: $75,000 - $85,000)