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Job Description Title: Marketing & Events Coordinator Salary: Based on Experience + Benefits + Vacation Location: Tampa, FL (In Office) Length: Full-time, permanent Reporting Manager: Marketing Operations Manager About Us: At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you. At WellnessLiving, our team is driven by four core values that shape everything we do. If you share these values and meet the qualifications outlined for this role, we encourage you to apply - we’d love to learn more about you! Customer First – We approach every challenge with a customer-focused lens, driven by an obsession with our customers’ happiness and success. Excellence – We approach every task, whether big or small, with a steadfast commitment to exceptional execution and the pursuit of greatness. Accountability – We take full ownership of our decisions, actions, and outcomes – both successes and failures. Adaptability – We recognize that sustained success demands that we be malleable and purposefully evolve, acknowledging that the world is dynamic and constantly changing. About the Role: Are you ready to build your marketing career with a role that blends events, digital campaigns, and creative projects? We’re looking for a Marketing & Events Coordinator who thrives on variety, is highly organized, and loves making sure nothing falls through the cracks. In this role, you’ll play a key part in bringing our brand to life at trade shows and partner events, while also supporting digital campaigns, content updates, and social media engagement. You’ll work across teams—events, creative, content, and sales—giving you visibility into every corner of the marketing engine. If you’re detail-oriented, proactive, and excited to grow your skills across multiple areas of marketing, this is the role for you. About You: You are a detail-oriented, organized professional who thrives in fast-paced environments and takes pride in keeping projects on track. You’re a strong communicator who works well with different teams, and you’re curious and adaptable—always eager to learn new tools and expand your marketing skills. You’re excited about a role that blends event coordination with digital marketing support, and you’re motivated by the opportunity to make a real impact across campaigns, content, and customer engagement. What You’ll Do: Event & Trade Show Coordination • Plan and manage logistics for trade shows and partner events, ensuring deadlines, forms, and organizer requirements are met., • Coordinate travel, hotel bookings, briefing materials, and staffing schedules for event teams., • Oversee swag, printed collateral, shipping, and booth materials—tracking usage and inventory across events., • Partner with internal teams to ensure creative, campaign, swag, and print deliverables are completed on time., • Act as the point of contact for organizer communications, updating stakeholders on requirements and changes., • Maintain shared libraries of decks, one-pagers, and creative assets., • Make updates to websites and landing pages in our CMS., • Support campaign execution in Salesforce (lists, tagging, simple segments)., • Schedule and publish approved posts in Sprout., • Monitor and respond to engagement (comments, DMs) using our brand voice., • Salesforce – lead management, campaigns, reporting, • Sprout Social – scheduling, monitoring, responding, reporting, • Jira & Confluence – project management and deliverable tracking, • Microsoft Office (PowerPoint, Word, Excel, SharePoint, Teams) – documents, presentations, collaboration, • WordPress & Instapage – website and landing page updates, • Canva & Midjourney – content creation and design support, • AI tools – generative AI for copy, visuals, and workflow acceleration, • 1–3 years of experience in marketing coordination, events, or operations., • Proficiency with Microsoft Office, WordPress, social media tools, and AI platforms., • Familiarity with Salesforce, Sprout Social, Jira, and Confluence a plus., • Experience at a SaaS company preferred., • Work with a passionate, dynamic, and fast-growing team dedicated to making a meaningful impact in the wellness industry., • Competitive salary, vacation, and benefits package., • Opportunities for career growth and development. Please note that only those selected for an interview will be contacted. WellnessLiving is an equal-opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate’s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees. We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.

Job Description Hotel Sales Manager Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking an experienced and motivated Hotel Sales Manager to lead our sales efforts and drive revenue growth for our property. The Sales Manager will be responsible for developing and executing strategic sales plans, building strong client relationships, and maximizing occupancy and revenue through group bookings, corporate accounts, and local partnerships. This role requires a dynamic individual with excellent communication skills, a deep understanding of the hospitality industry, and a passion for delivering exceptional service Core Job Responsibilities & Duties • Develops and executes strategic sales plans to achieve room revenue and event sales targets., • Develops and executes package plans, special sales activities, promotions, public relations activities and materials, advertising, etc., • Solicit and secure new group and corporate accounts through direct sales calls, site visits, networking, and industry events., • Maintain strong relationships with current clients to foster repeat business and referrals., • Collaborate with the front office, catering, and operations teams to ensure seamless execution of booked business., • Monitors group booking pace, alerting clients of deadlines (deposits, cut-off date); promptly notifies affected departments of significant inventory changes., • Track sales activity using CRM tools and prepare daily, weekly, and monthly sales performance reports., • Communicate regularly with the general manager and executive team to provide updates on sales performance, strategies, and initiatives, • Monitor local market trends, competitors, and opportunities to refine sales strategy., • Represent the hotel at trade shows, conferences, and community events., • Recommends and takes appropriate action to maximize sales during high and low seasons, • Creates effective business cases to demonstrate the need for additional amenities and services to facilitate additional revenue., • Work closely with revenue management and marketing functions, to develop strategies to maximize RevPAR and grow market share., • Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements • Bachelor’s degree in Business Administration, Marketing, Hospitality Management or MBA is preferred, • At least 5-years of experience in the hospitality industry, • At least 3-years of experience in hotel sales with a proven track of success in a similar sales leadership role in hospitality industry and knowledge of hotel sales, • Strong knowledge of hotel operations, revenue management, and market dynamics, • Excellent leadership and team management skills, with the ability to inspire and motivate a sales team, • Strong communication and negotiation skills, with the ability to build and maintain relationships with key clients, • Analytical mindset and the ability to interpret data and make strategic decisions, • Ability to manage and lead a team, • Present strong understanding of P&L statements and the ability to reach with impactful strategies, • Strong organizational and time management skills, • Ability to work independently and as a team in a fast-paced environment, • Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software Powered by JazzHR Egve4aRS5A

Job Description Come join our management team as we grow with new concepts and positions. Bern's, Harry Waugh Dessert Room, and Haven all have exciting opportunities for front of house positions. Job Summary Our sommeliers, directors, and managers are responsible for overseeing all facets of daily operations in the front of the house. These responsibilities include but are not limited to product presentation, guest experience and the guidance and support of servers, bartenders, runners, SA's and hosts. Most importantly the candidate must have a passion for hospitality and a drive to increase their knowledge in every aspect of this position. Responsibilities and Duties • Excellent food and beverage knowledge, • Continue to build a wine program that adds quality, value and enhances the guest experience., • Maintaining the quality of the wine list for the establishment to qualify for a wine spectator award., • Provide continuous wine training, tasting and education to ensure staff wine knowledge is achieved., • During service, ensure to promote, educate, and sell wine to our guests., • Continuously taste, research and remain active and relevant in the restaurant and wine industries., • Establish and maintain a positive and productive working relationship with vendors, all restaurant management and ownership., • Provide continuous training and leadership to develop and grow team., • Meet or exceed budget for wine sales., • Adhere to all company policies as it pertains to personal appearance, attendance and conduct stated in our company handbook., • Ensure that wine lists are updated daily so staff and guests are aware of any changes., • Ensure that all POS systems, inventory systems, wine lists and any other information pertinent to the selling of wine remain accurate and up to date and are understood and adhered to by the team., • Ensure all invoices are correctly processed on time., • Organize and complete the administrative opening and closing duties (including but not limited to: creation of floor plans, menus, employee check in, employee cash outs, bank close out etc.), • Ensure DOL/Health Department compliance as it pertains to the operation., • Create new regulars for the restaurant with your strong hospitality skills., • Open availability: daytime, evenings, weekends and holidays. Available to open/close the restaurant as needed., • Ensure that the Wine Inventory process is completed accurately, on time and according to our business policies and procedures., • Ability to stand for 10-12 hour shifts, lift up to 50 lbs and walk up and down stairs., • Assist all employees and determines how to best utilize staff for each shift., • Manage all employees to maintain highest quality standards through hands on leadership., • Assist in all facets of staff hiring, development, counseling, promotion, discipline and termination., • Promote proper safety and sanitary practices while maintaining a professional demeanor., • Ensure compliance with operational standards and company policies as well as federal, state and local laws., • Actively participate as a member of the management team., • Respond to guest comments and complaints and seek every opportunity to build a lasting guest experience while educating and empowering others to act in a similar capacity., • Set excellent guest service standards and work ethic examples., • Minimum 2 years of previous dining experience. (preferably fine dining), • Minimum 2 years purchasing experiencing, • Strong and stable work history., • Work in a fast paced environment while maintaining and projecting professionalism, internally and externally, at all times., • Lift and carry 50 lbs., • Time Management, • Proficient wine knowledge base., • Availability to work a flexible schedule including weekends, late nights and holidays., • Legal authorization to work in the United States., • Must be at least 21 years of age., • Basic computer proficiency including Microsoft Word, Microsoft Excel, Microsoft Powerpoint., • Indesign Menu Programing, • Knowledge of IOS operating system Immediate • Closed On Monday, • Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve, • Tenured Accrual for Paid Time Off Begins On Your Date of Hire; Leave, Vacation, Emergencies and Sick Days (64 to 160 hours), • Custom Supplemental Insurance Coverages Through AFLAC, • Life Insurance Policy (10-, 20-, & 30-year terms), • Short Term Disability Income Insurance, • Accident Advantage On/Off Job Insurance, • Cancer Protection Insurance, • Critical Care Protection Insurance, • Hospital Choice Insurance, • Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets, • Family First Discounts, • 50% off entire bill at Haven restaurant & bar for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests, • 50% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests, • 20% off total purchase at Bern’s Fine Wines & Spirits retail store, • 20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee, • 20% off Spa Services at Spa Evangeline for employee, • 20% off Epicurean Theatre classes per online purchase, • Marriott Friends and Family Discount for hotel accommodations, • Complimentary Manager Shift Meal from the Restaurant’s Menu, • Free, Secure, Covered Parking, • Continued Education through Management Training Courses, • Custom Packaging Health Plan Options with Tenure Based Employer Contribution, • Health, • Dental, • Vision, • 401K Employer Match of 25% Up to the First 6% Powered by JazzHR 6ioKPWD3dd

Job Description Location: Tampa, FL (In Office) Reports To: Project Manager About Evolution Parking & Guest Services Evolution Parking & Guest Services (EPGS) is a leading hospitality-focused parking and guest services company serving premier hotels and resorts across the U.S. Our team delivers exceptional experiences through innovation, integrity, and our True Partnership Philosophy. Position Overview We’re seeking a proactive and detail-oriented Assistant Project Manager to support the planning, execution, and oversight of parking and valet service projects from contract execution through post launch of project. This role is ideal for someone with strong organizational skills, and a customer first mindset. Experience in scan-to-pay systems and hospitality operations is a plus. This role bridges sales, operations, client relations, and technology partnerships to ensure successful site launches — on time, within budget, and in alignment with brand standards. Key Responsibilities • Project Ownership: Serve as the primary point of contact for all RevPASS implementation projects from post-sale handoff through full go-live., • Installation Coordination: Coordinate with software team and assigned installation vendors to ensure all hardware and software installations are completed on schedule. Oversee site readiness, including power, network, and physical signage requirements., • System Configuration: Ensure accurate setup of QR codes, parking rates, business licenses, tax settings, validations, and user permissions in the software platform. Coordinate test payment workflows, reporting functions, and integrations with finance (EPGS and Client) to confirm full system functionality., • Client & Vendor Communication: Maintain clear communication with internal stakeholders and clients throughout the project. Secure client sign-off on all signage plans and rate structures to prevent cost overruns or delays., • Quality Assurance: Perform on-site or remote testing of installed systems to validate proper operation prior to launch. Document punch-list items and ensure timely resolution prior to client acceptance., • Post-Go-Live Support: Monitor initial performance following deployment and coordinate any needed adjustments for optimization. Provide structured project closeout summaries and lessons learned., • 2–4 years of project management experience in parking, technology implementation, or hospitality environments., • Strong technical aptitude and ability to learn new systems (experience with scan to pay solutions or other PARCS/payment platforms preferred)., • Proven success managing cross-functional projects involving multiple stakeholders and vendors., • Excellent communication, organization, and time management skills., • Ability to anticipate and mitigate risks to keep projects on schedule and within scope., • PMP certification or formal project management training., • Familiarity with municipal tax/licensing requirements or hotel technology environments., • Projects launched on or before scheduled go-live date., • Zero cost overruns from unapproved changes., • Client satisfaction and sign-off within 30 days post-launch. #00

Job DescriptionAre you a proactive and energetic sales professional eager to showcase your exceptional sales skills? Our next area sales manager needs to understand the local market and trends to develop creative strategies that drive sales to our multiple regional hotel properties. We are looking for an analytical thinker who can devise innovative ways to exceed sales targets and profit margins. We need a confident sales pro with excellent communication skills to maintain ongoing relationships with key clients while also prospecting new customers through solicitation and networking. Our ideal candidate will have at least three years of experience managing sales, preferably in the hospitality industry. Apply now if this sounds like a great opportunity to advance your sales career!Compensation: $100,000 yearly Responsibilities: • Study and research local market trends and competitor activity to discover potential leads, • Establish an up-to-date list of key customers to ensure that connections and positive relationships continue to develop, • Determine ways to motivate the sales team so they consistently meet and exceed sales goals and profit margins monthly, quarterly, and annually, • Generate new business, close deals, and increase revenue by cold calling, on-site visits and sales tours, and community networking, • Assess the performance of specific properties in your area and develop sales plans and goals that are in line with the broader brand goalsQualifications:, • Stays organized and manage time well, • Must possess a high school diploma or GED and a bachelor’s degree in business or a similar major is desired, • Must have previous sales experience working in the hospitality industry, • Understands how to communicate, negotiate, and network effectively, • 3+ years of experience in sales management or a leadership role in the sales department, preferably in hospitalityAbout Company New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on the long-term success of clients. We’re proud of our financial strength. • A++ Superior (A.M. Best) • AAA Exceptionally Strong (Fitch) • Aaa Exceptional (Moody’s) • AA+ Very Strong (Standard & Poor’s) We’re proud of the training we offer. • Training Magazine’s APEX Award for 2022 We’re proud to be recognized by organizations that also value diversity., • Human Rights Campaign: 2022 Corporate Equality Index, • Forbes 2022: America’s Best Employers for Diversity, • Latino Leaders 2022 Best Companies for Latinos to Work For

Job Description The Sales Coordinator – for ROOST Tampa will assist the Director of Sales and/or Sales Manager(s) with administrative duties including but not limited to word processing, account management, presentation preparation, customer follow-up, and servicing that would enable the Director of Sales and Sales Manager(s) to focus on revenue generating activities. The responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Work Performed: The Sales Coordinator is tasked with the following duties, responsibilities, and assignments: • In support of the property sales team the role will greet visitors, answer phone calls (to include customer as well as general hotel inquiries, intake and process incoming lead information, handle reservation requests, research group billing inquiries, gather data as needed, compile reports, maintain files and prepare correspondence;, • Interact with monthly, weekly, and daily travel customers and groups in person, via email, and over the phone to qualify and assist existing and future customers;, • Maintain communication with group customers regarding the status of their group room block. This may include entering rooming lists, monitoring pick up status, reporting status of current pickup, providing cutoff date alerts and making individual rooming list reservation changes;, • Assist property Director of Sales and Sales Managers with sales duties as needed including but not limited to initial billing inquiries, commission payments, no-show status, sales system research, and scheduling appointments., • Assist Director of Sales and Sales Managers with RFP responses, proposals, contracts, Resumes, and Turn Overs as needed;, • Send all local Convention and Visitors Bureau (CVB) request for proposals (RFPs) received by the hotel to the Hotel’s assigned Lead Analyst for distribution per our internal protocols;, • Assist Director of Sales and Sales Managers with reservation requests and building group master accounts in the system, as needed;, • Upload and maintain the group files within the sales system for all group bookings at the property level. This includes ensuring signed agreements are uploaded when all bookings are turned to definite bookings;, • Maintain inventory and create printed and electronic collateral to include coupons, flyers, and branded sales and marketing pieces;, • Participate in Sales Department meetings., • Provide additional administrative assistance as directed., • A true desire to satisfy the needs of others in a fast paced environment., • Team player., • Refined verbal and written communication skills., • Proficient knowledge of computer applications., • Strong analytical, organizational and interpersonal skills., • Minimum of 1 year sales/administrative or coordinator experience required, preferably in a hotel capacity., • Previous experience in a hotel or restaurant customer service role preferred., • Strong organization and computer skills required., • Must be able to work independently and simultaneously manage multiple tasks., • Must be outgoing and a proven self-starter., • Weekends and holidays may be required as business needs warrant., • College degree preferred., • Previous hospitality or related field preferred., • PowerPoint, Excel and Word proficiency.

Job Description Front Office Manager/Front Desk Supervisor Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front Office Manager ensures the efficient guest check-in and check-out processes, handles guest inquiries and requests, and provides exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to handle guest issues effectively. Core Job Responsibilities & Duties • Supervise and assist front desk agents in performing their duties, ensuring smooth operations and efficient guest service, • Coordinate guest check-in and check-out processes, ensuring accuracy in registration, payment and room assignment procedures, • Handle guest inquiries, requests, and complaints, resolving issues promptly and to the guest’s satisfaction, • Maintain a guest-centric approach, providing exceptional customer service and ensuring guest satisfaction, • Address guest concerns and complaints professionally, escalating issues as necessary, • Monitor guest feedback and reviews, identifying areas for improvement and implementing appropriate measures, • Train and mentor front desk agents, ensuring they have the necessary skills and knowledge to perform their role effectively, • Provide ongoing coaching and feedback to enhance guest service skills and problem-solving abilities, • Conduct regular performance evaluations and identify opportunities for training and development, • Communicate effectively with other hotel departments to ensure smooth operations and guest satisfaction, • Coordinate with housekeeping to ensure timely room readiness and cleanliness standards, • Collaborate with the General Manager to implement policies, procedures, and service standards, • Prepare and maintain front desk reports, including occupancy reports, guest arrival and departure lists, and revenue reports, • Assist in managing room inventory and reservations, optimizing room occupancy and revenue, • Handle cash and payment transactions, ensuring accuracy and compliance with hotel procedures, • Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings, • Support the GM in leading, motivating, and developing a high-performance team, • Foster a positive work environment that promotes teamwork, collaboration, and employee engagement, • Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards, • Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience, • Assist GM or hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc., • Ensure all decisions are made in the best interest of the hotel and management, • Ensure compliance with all local, state, and federal regulations, • High school diploma or equivalent (required); bachelor’s degree in Hospitality Management or a related field (preferred), • Previous experience in front desk operations or guest services, with some supervisory experience (preferred), • Excellent customer service and communication skills, • Strong problem-solving skills and ability to handle guest issues effectively, • Proficient in hotel management systems, property management systems, and relevant software, • Detail-oriented with strong organizational and multitasking skills, • Ability to work under pressure and adapt to changing situations, • Proficient in hotel management systems, property management systems, and relevant software, • Proficient in Microsoft Office and hotel & restaurant software(s) Powered by JazzHR dEquRK6cG1

Job Description Position: GUEST SERVICE REPRESENTATIVE Reports to: Front Office Manager / General Manager Division: Rooms Department: Guest Services Classification: Non-exempt SUMMARY: The Guest Service Representative is responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Purpose is to assist our guests efficiently, courteously and professionally in all Front Desk related functions. To maintain property’s high standard of service and hospitality. Must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests and have the ability to multi-task, be detail-oriented, and be able to problem solve. GENERAL RESPONSIBILITIES: • Provide the highest quality of service to the guest at all times., • Assist in maintaining public areas of the hotel in a clean and orderly condition., • Greet and register guests and provide room assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations., • Handle guest check-ins and check-outs efficiently and in a friendly and professional manner., • Maintain guest privacy by ensuring Key Control Policy is utilized and ensure no room numbers and/or guest names are given out without proper identification., • Receive and transmit mail, phone, and written messages for guests., • Promote repeat business by offering to take future reservations upon check-out at our hotel., • Be very knowledgeable of the frequent stay club and its benefits and any current promotions being offered., • Have working knowledge of reservations and procedures, take reservations, and know cancellation procedures and company’s walk policy., • Communicate with incoming shift associates by logging pertinent information in the pass on log., • Keep housekeeping and other departments informed of any special requests, late check- outs and special need areas in the hotel., • Answer inquiries pertaining to hotel services, shopping, dining, entertainment and travel directions., • Attend to special service requests including securing of guest valuables in safety deposit boxes and ordering complimentary amenities., • Maintain a log of items borrowed from the Front Desk and deliver items when necessary., • Have knowledge of hotel property, hotel staff, and hotel services with hours of operations; room locations, types of rooms, and room selling strategies; hotel rates and discounts and how to handle each; hotel credit and check cashing policies and procedures., • Responsible for proper telephone etiquette., • Develop a thorough knowledge of property management system., • Be aware of new potential sales contacts through guest interaction and report the information to the appropriate individual., • Contribute and support the hospitality programs to ensure their success., • Keep the Front Desk area neat, clean, and free of safety hazards., • Following approved laundry procedures, ensure understanding of operation of washer and dryers (where applicable)., • Assist in folding linen according to proper standards. Sheets should be folded double lengthwise, king sheets into squares, and terry as requested (where applicable)., • Adhere to no iron laundry procedures (where applicable)., • Must be thoroughly familiar with Employee Handbook and all policies and rules it contains., • Must adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the Employee Handbook, Safety Manual, and operating guides., • Wear proper attire at all times in accordance with the Company Dress Code., • Must be able to pass and maintain certification from TIPS and/or Responsible Vendor training if alcohol is served at your respective property., • Ensure that all cash, check, and miscellaneous departments are in balance at the end of each shift., • Check all credit cards to ensure they are valid., • Have a thorough knowledge of emergency procedures., • Minimum 2 to 3+ years work experience., • Computer Knowledge/Skills: MS windows, Property Management Software., • Experience handling cash, accounting procedures, and general administrative tasks., • Highly focused & motivated with excellent communication skills., • Professional in appearance and presentation., • Requires standing, sitting, walking, grasping, & repetitive motions. Pay: $0.00 - $0.00 per hour Benefits: • 8 hour shift

Job Description General Manager (Limited-Service Hotel) Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced General Manager to oversee the daily operations of our limited-service hotel. As the Standard Bearer, you will be responsible for ensuring the hotel runs smoothly, guest satisfaction is maintained at the highest level, and financial goals are achieved. You will lead a team of employees to provide exceptional customer service and maintain a positive work environment. Core Job Responsibilities & Duties • Oversee and manage all hotel operations, including but not limited to front desk, housekeeping, maintenance & sales, • Develop and maintain a positive guest experience procedure, ensuring that all staff and team members provide excellent customer service, • Monitor financial performance and adjust as necessary to meet revenue and profit goals, • Develop and implement operational policies and procedures to improve efficiency and guest satisfaction, • Oversee the recruitment, training, and development of team members, ensuring that they have the necessary skills, knowledge, and tools to perform their duties efficiently and effectively, • Create and maintain a positive work environment that fosters teamwork and employee engagement, • Manage inventory and order supplies to maintain adequate levels and minimize waste, • Hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc., • Lead all key property issues including capital projects, customer service and refurbishment, • Handling complaints and oversee the service recovery procedures, • Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual operating budget, marketing & sales plan and capital budget, • Closely monitor the hotel’s daily reports on a daily basis and take decisions accordingly, • Ensure all monthly financial outlooks for rooms, food & beverage, admin & general are on target and accurate, • Maximizing room yield and hotel revenue through innovative sale practices and yield management programs, • Prepare a monthly financial reporting for owners and stake holders, • Helping in the procurement of operating supplies & equipment and contacting with third-party vendors for essential equipment and services, • Coordination with the Head-of-departments for the execution of all activities and functions, • Develop and manage Hotel Executive team to ensure career progression and development, • Establish & maintain a proactive human resource function to ensure employee retention, motivation, training & development, wage & benefit administration, and compliance with established labor regulations, • Implement and maintain effective open-door communication system across all departments, • Create and maintain the company culture while educating team members about company motto and values, • Respond to audits to ensure continual improvement is achieved, • Corporate client handling and take part in new client acquisition along with the sales team whenever required, • Responsible for safeguarding the quality of operations both (internal & external audits), • Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures, • Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements – understand the government regulations and ensure hotel is at par with all rules and regulations, • Carry out verbal & written policy changes and instructions, • Ensure all decisions are made in the best interest of the hotel and management, • Ensure compliance with all local, state, and federal regulations, • 3-year degree in Business Administration, Marketing, Hotel and Restaurant Management or MBA is preferred, • At least 5-years of experience in the hospitality industry, • At least 3-years of experience in hotel management with a proven track of success and knowledge of hotel operations & sales, • Excellent communication and interpersonal skills, • Strong analytical and problem-solving skills, • Ability to manage and lead a team, • Ability to manage financial performance and achieve revenue and profit goals, • Present strong understanding of P&L statements and the ability to reach with impactful strategies, • Strong organizational and time management skills, • Ability to work independently and as a team in a fast-paced environment, • Proficient in Microsoft Office and hotel software(s) hY1hi8PXq8

Job Description Hotel Director of Sales Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Director of Sales who is responsible for leading and managing the hotel’s sales team to achieve revenue targets and maximize occupancy. This role requires strong leadership skills, strategic thinking, and a deep understanding of the hospitality industry. The Director of Sales oversees the development and implementation of sales strategies, builds relationships with key clients, and collaborates with other departments to ensure excellent guest experiences and profitability. Core Job Responsibilities & Duties • Develop and implement comprehensive sales strategies to achieve revenue goals and market penetration, • Conduct market research and analysis to identify trends, competitor strategies, and opportunities for growth, • Set sales targets and develop action plans to ensure they are met or exceeded, • Regularly review and adjust sales strategies based on market conditions and performance, • Build and maintain relationships with key clients, corporate accounts, travel agencies and third-party companies, • Identify new business opportunities and develop strategies to expand the hotel’s client base, • Conduct regular meetings and negotiations with clients to secure contracts and maintain high customer satisfaction, • Collaborate with the marketing team to create promotional activities and campaigns to attract and retain customers, • Monitor and analyze sales performance, revenue, and market demand to identify opportunities for revenue optimization, • Implement pricing strategies and manage inventory to maximize revenue per available room (RevPAR), • Review and negotiate contracts with clients, ensuring favorable terms and conditions for the hotel, • Collaborate with the revenue management team to optimize pricing, distribution channels, and yield management strategies, • Recruit, train, and motivate the sales team, providing guidance and support to maximize their potential, • Set clear sales objectives, establish performance metrics, and conduct regular performance evaluations, • Foster a positive and collaborative work environment, encouraging teamwork and professional development, • Provide ongoing coaching and mentoring to the sales team, promoting their skills and knowledge, • Work closely with other departments, such as operations, marketing, and finance, to ensure seamless coordination and excellent guest experiences, • Communicate regularly with the general manager and executive team to provide updates on sales performance, strategies, and initiatives, • Represent the hotel at industry events, trade shows, and conferences to promote the property and establish industry contracts, • Hold regular briefings and meetings with sales team to ensure progress – daily update meetings, weekly BEO meetings, etc., • Bachelor’s degree in Business Administration, Marketing, Hospitality Management or MBA is preferred, • At least 5-years of experience in the hospitality industry, • At least 3-years of experience in hotel sales with a proven track of success in a similar sales leadership role in hospitality industry and knowledge of hotel sales, • Strong knowledge of hotel operations, revenue management, and market dynamics, • Excellent leadership and team management skills, with the ability to inspire and motivate a sales team, • Strong communication and negotiation skills, with the ability to build and maintain relationships with key clients, • Analytical mindset and the ability to interpret data and make strategic decisions, • Ability to manage and lead a team, • Present strong understanding of P&L statements and the ability to reach with impactful strategies, • Strong organizational and time management skills, • Ability to work independently and as a team in a fast-paced environment, • Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software Powered by JazzHR Z7AYyMyXuC

At least 3-years of experience in hotel sales with a proven track of success in a similar sales leadership role in the hospitality industry and knowledge of hotel sales. We are seeking an experienced and motivated Hotel Sales Manager to lead our sales efforts and drive revenue growth for our propert