Hotel sales manager jobs in New York, New YorkCreate job alerts

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Complex Business Travel Sales Manager is responsible for effectively and proactively identifying, soliciting, and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and maximizing performance of assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Proactively drive top line revenue for transient sales segments to include volume transient & consortia for primary hotels through customer acquisition and development strategies and tactics., • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities., • Manage annual account rate negotiations requests for proposal through required RFP platforms., • Maintain and participate in an active sales solicitation program., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing., • Invite clients to the hotel for entertainment, lunches, tours and site inspections as appropriate., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Initiate and follow up on leads., • Handle inquiries as part of Inquiry Day Program., • Monitor production of all top accounts and evaluate trends within your market., • Meet or exceed set goals., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities., • Conduct outside sales calls 2-3 days per week, • Entertain clients as appropriate., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities., • Assist in the preparation of required reports in a timely manner., • Assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc., • Participate in industry trade shows and events which may require out of market travel., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team., • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as needed and scheduled. Qualifications:, • College course work in related field helpful., • At least 2 years sales experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

Job Description Catering & Event General Manager – Staten Island, NY We are seeking an experienced and dynamic Catering & Event General Manager to oversee all aspects of operations and sales at a premier catering and event venue in Staten Island. This leadership role requires a strategic thinker and hands-on operator who excels in managing large-scale events, driving sales, and ensuring flawless execution. The ideal candidate combines strong business acumen with a passion for hospitality and client satisfaction. Responsibilities: * Oversee all catering and event operations, from sales and planning through execution and follow-up * Lead, train, and manage a team of event coordinators, banquet staff, and support personnel to deliver exceptional service * Drive revenue growth by developing and maintaining strong relationships with clients, vendors, and community partners * Negotiate contracts, set pricing strategies, and manage budgets to achieve profitability goals * Serve as the primary point of contact for high-profile clients, ensuring personalized attention and seamless communication * Coordinate with culinary and operations teams to design menus, event layouts, and service standards * Ensure compliance with health, safety, and sanitation regulations at all times * Monitor financial performance by analyzing P&L statements, labor costs, and sales reports * Implement marketing initiatives and community outreach efforts to increase event bookings * Continuously evaluate systems, processes, and staff performance to improve efficiency and guest satisfaction Qualifications: * 5+ years of leadership experience in catering, banquets, or large-scale event management * Proven success in both sales and operations within the hospitality industry * Strong leadership and team development skills with the ability to inspire and motivate staff * Excellent organizational, negotiation, and problem-solving abilities * Ability to manage multiple events simultaneously while maintaining attention to detail * Proficiency in Microsoft Office and event management software * Flexible schedule, including evenings, weekends, and holidays, to support event needs What We Offer: * Competitive salary with performance-based incentives * Opportunities for professional growth and advancement * A supportive team culture in a premier event venue environment * The chance to lead extraordinary events that create lasting memories for clients and guests If you are a results-oriented leader with a passion for hospitality, event excellence, and team development, we invite you to apply and bring your expertise to our Staten Island venue. Company DescriptionGecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts. With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers. Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.Gecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts.\r\n\r\nWith Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers.\r\n\r\nOur national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: NYLO NYC has been renamed to Arthouse Hotel New York City. Over the past two years, the hotel introduced artful programming and imaginative events to the Upper West Side, including Silent Cinema nights, weekend Flower Markets, and holiday pop-ups. Arthouse Hotel was conceived as a celebration of creativity and community— a gathering place where guests will feel at home and connected to New York culture. An exciting renovation is currently planned to debut late 2019. Award-winning firm, Michaelis Boyd, renowned for their work with luxury lifestyle hospitality projects including Soho House, is leading the design. Overview: The Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees training and engagement, while maintaining the integrity of the hotel. Responsibilities: • Participate in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis., • Tour the operating departments, daily, ensuring the smooth operation and staffing in all areas making adjustments as needed via department heads., • Conduct weekly staff meetings, including weekly training sessions and review of previous and future sales and operations efforts., • Conduct weekly one-on-one meetings with all operational department heads to ensure proper training, review of financials, goals and operational performance., • Attend operational line ups at least once a week (Housekeeping, Front Desk, MaSo, Culinary and Banquets), • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, M.OI.D.s and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • Participate in required M.O.D. coverage as scheduled., • Maintain, develop and monitor the effectiveness of the Lobby Ambassador program, • Maintain direct contact with and monitor the development of management trainees., • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance., • Oversee and assist in the Highgate Hotel’s budget process as required., • Oversee and assist in the Highgate Hotel’s monthly forecast process as required, • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards., • Ensure that all department heads follow the payroll procedure, managing Overtime and meal break penalties according to Highgate SOP, • Ensure that all operational departments as well as our vendors and partners follow the PCI compliance protocol., • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation., • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. And GM, • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees., • On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast., • Prepare and conduct all operational management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant operational management position within the hotel prior to any offer being extended., • Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff., • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps., • Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager., • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s., • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur., • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies., • Complete required corporate training modules, and become certified to train those as required., • Ensure that all scheduled meetings take place on the property., • In conjunction with the Director of Sales, conduct daily WBR meeting. Qualifications:, • At least 6 years progressive experience in a hotel or a related field, • Bachelor's Degree preferred., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Perform other duties as requested by management.

Job Description The General Manager oversees all aspects of the hotel operations including: guest relations, front desk, housekeeping, maintenance, and finances. This includes all day to day restaurant and bar operations, as well as meeting and/or banquet functions. Achievement of food and drink sales, budget, and profitability targets is essential. Responsible for the hiring, training and discipline of all hotel staff. ESSENTIAL DUTIES: · This position will ensure that the goals of the hotel are communicated, understood, achieved and maintained by hotel staff. · Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employees. · Responsible for creating an operating environment that assures consistent guest satisfaction. · Responsible for monitoring the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports. · Responsible for preparation of property budget and forecasts. · Manages labor standards and property level expenses to achieve maximum flow through to the bottom line profit. · Explains and manages financial activities. Reconcile all financial accounts. · Participates and monitors monthly inventory of supplies and equipment. Ensures purchases made are within budget and by approved vendors. · Responsible for initiating corrective action, when necessary. · Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints and initiating corrective action, as appropriate. · Develops accurate and aggressive long and short-range financial objectives consistent with the Company's mission statement. · Coordinates efforts with the Director of Finance to prepare financial reports for management that clearly explain operational effectiveness, trends and variances. · Establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with federal and state law. · Maintains an appropriate level of community public affairs involvement. · Executes marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan. · Works with the Director of Sales to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, taking reservations and compiling reports. · Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures. · Understands the government regulations affecting hotel’s operations, ensuring hotel is operated in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state or municipal authority. · Deals with the general public, customers, employees, union and government officials with tact and courtesy. · Supervises all Department Heads. · RESPONSIBILITIES AND AUTHORITIES: · Plans and organizes the work of others. · Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees. · Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel. · Write routine reports, correspondence, business letters, summaries, and reports · Recruiting, interviewing, hiring, and training employees · Rewarding and disciplining employees · Addressing complaints and resolving problems EDUCATION · Post Graduate or Degree in Hotel Management or equivalent KNOWLEDGE · Previous experience in a hotel manager or AGM position in a Boutique Luxury Property with F&B · 5+ years supervisory experience SKILLS · Fluency in job related English both verbal and non-verbal. Other languages a plus. · Must possess strong communication skills both written and verbal, including the ability to communicate effectively via email · Provide legible communication and directions. · Basic word processing and spreadsheet skills OTHER · Must possess a gracious, friendly and caring demeanor · Must have strong leadership skills

Job Description Job Title: Restaurant General Manager Location: Fort Lee, NJ Job Summary: We are seeking an experienced and motivated Restaurant General Manager to oversee all aspects of restaurant operations, ensuring exceptional guest experiences, efficient workflows, and profitability. The ideal candidate is a hands-on leader with strong management skills, a passion for hospitality, and the ability to drive team performance in a fast-paced environment. Key Responsibilities: * Lead, mentor, and manage all restaurant staff to maintain high performance, morale, and service standards * Oversee daily operations, including inventory management, scheduling, food safety compliance, and quality control * Monitor financial performance, including sales, labor costs, and profit margins, and implement strategies to optimize revenue * Ensure a consistent and exceptional guest experience, addressing customer feedback and resolving issues promptly * Implement company policies, procedures, and operational standards * Collaborate with leadership on marketing initiatives, menu planning, and promotional events * Maintain a clean, safe, and organized restaurant environment Qualifications: * Proven experience in restaurant management or multi-unit leadership, preferably in full-service or upscale casual dining * Strong knowledge of budgeting, inventory management, and operational procedures * Excellent leadership, communication, and problem-solving skills * Ability to thrive in a fast-paced, high-volume environment * Passion for hospitality, food, and delivering exceptional guest experiences Benefits: * Competitive salary and performance-based incentives * Opportunities for professional development and career growth * Paid time off and flexible scheduling Company DescriptionGecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts. With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers. Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.Gecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts.\r\n\r\nWith Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers.\r\n\r\nOur national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.

Job Description Job Title: BOH & FOH Restaurant Manager Location: Totowa, NJ Job Summary: We are seeking dynamic and experienced Back of House (BOH) and Front of House (FOH) Managers to oversee restaurant operations, ensuring exceptional guest experiences and efficient team performance. This multi-role listing is ideal for candidates passionate about culinary excellence, operational leadership, and team development in a high-volume, fast-paced environment. Key Responsibilities – BOH Manager: * Oversee daily kitchen operations, including prep, cooking, plating, and cleanliness standards * Manage inventory, portion control, and food cost to maximize profitability * Train, mentor, and schedule kitchen staff to ensure productivity and high performance * Maintain compliance with food safety regulations, sanitation, and health standards * Collaborate with leadership to develop seasonal menus and optimize kitchen workflow Key Responsibilities – FOH Manager: * Supervise front-of-house operations, including servers, hosts, and cashiers * Ensure exceptional guest service and resolve customer concerns promptly * Train and coach staff on service standards, operational procedures, and safety protocols * Monitor scheduling, labor costs, and operational efficiency * Support marketing initiatives and in-store promotions to drive sales Qualifications (Both Roles): * Proven management experience in BOH or FOH operations within high-volume casual dining * Strong leadership, communication, and problem-solving skills * Ability to maintain quality, service, and operational standards under pressure * Knowledge of inventory, cost control, and team scheduling * Passion for food, hospitality, and delivering outstanding guest experiences Benefits: * Competitive salary with performance-based incentives * Opportunities for professional growth and development * Paid time off and flexible scheduling Company DescriptionGecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts. With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers. Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.Gecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts.\r\n\r\nWith Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers.\r\n\r\nOur national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.

Job Description We seek eager individuals to join our Wonderful Food & Beverage team. The ideal candidates will be trained professionals who can provide top-level service, to match the cuisine level and product quality we serve. We are looking for individuals who communicate well, are dependable, and enthusiastic. The candidates will have a passion for food and beverage equally, and understand how to read a guest properly to ensure quality service, leaving a lasting impression and memorable experience. Must be open to working AM shifts, weekdays, weekends, and holidays DUTIES AND RESPONSIBILITIES: • Greet guests warmly and promptly., • Present menus, explain and actively promote daily specials, and answer questions about food and beverage offerings., • Take food and beverage orders accurately, upselling when appropriate, and making recommendations based on guest preferences and any dietary restrictions., • Builds rapport with customers to facilitate a memorable dining experience and boost restaurant sales, staying current with each seasonal menu., • Have a comprehensive knowledge of the menu and wine list, always aiming to memorize the menu., • Ensure timely and accurate order delivery by inputting information correctly into Micros, and communicating effectively with kitchen and bar staff about any requests or notes., • Take all necessary steps to ensure appropriate timing and steps of service., • Maintain a clean and inviting dining area by clearing plates and all serving areas., • Check-in with guests regularly to ensure satisfaction and promptly address any concerns., • Report any guest complaints immediately to the Manager/ Supervisor., • Process payments promptly, accurately, and efficiently., • Collaborate with colleagues to provide a seamless dining experience for all guests., • Practice and promote teamwork by assisting fellow servers, back servers, and colleagues whenever necessary and when time is available during service., • Ensure all allergy procedures are followed in the event of a guest allergy, be prepared to respond to questions about ingredients and ask questions to ensure understanding the details of any ingredient restrictions., • Carry out daily side work assignments without exception., • Adhere to all safety, sanitation, and food handling procedures., • Understand and adhere to New York City Health Department standards and regulations, • Ensure mise en place is always ready to facilitate guest service., • Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience., • Work effectively and efficiently while maintaining high levels of service during periods of heavy volume of service and increased pressure., • Communicate consistently and accurately with other departments of the hotel., • Be able to stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter, and retrieve information from, and into a Point of Sale System, preferably Micros., • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities., • Visual acuity to see restaurant menus and Micros screens, take customer orders, review customer bills and smoothly navigate dining room, kitchen, and other restaurant areas., • Ability to balance dishes, bend, stoop, and reach to place and retrieve plates, glassware and other serving items., • Can multitask with a keen sense of attention to detail to make certain tables are served and bussed properly., • Demonstrates the basics of polishing, marking, spot-checking, and crumbing tables., • Available to work a flexible schedule that can include days, evenings, nights, weekends, and holidays., • 2+ years of experience as a restaurant server in a fine dining environment., • Ability to communicate verbally and in writing using systems to update room status., • A demonstrated passion for and strong knowledge of food and beverage (wine and champagne knowledge a plus)., • Experience upselling a product., • Paid vacation, sick and personal days, • Health, dental, vision, and life insurance plans, • Commuter benefits, • Education Reimbursement Program, • Holiday staff parties and staff appreciation events, • In-house uniform dry cleaning services, • Employee meals while on duty, • Departmental and company-wide incentive programs

Job Description The Restaurant Manager for ARVA Italian Restaurant with F&B 575 LLC will oversee and maintain all aspects of operation in the dining room while exceeding guests’ expectations for quality of the product and service. The Restaurant Manager ensures that all policies & procedures and standard operating procedures are effectively maintained at an optimum level. This position has an annual of $80,000. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: * Satisfy guest needs and exceed their expectations by projecting a positive image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs * Run daily line-up and communicate pertinent information to the Food and Beverage staff * Train, evaluate, and schedule all restaurant staff * Perform administrative duties such as, but not limited to, scheduling, payroll, and inventory * Inspects all areas of the restaurant to ensure standards of service are maintained * Handle guest complaints or questions in a professional manor • Be aware of each and every table in the dining room, making sure that no table is left unattended for an unnecessary length of time, • Inform the kitchen of any special requests or needs, • Record and pass on useful information to the host/hostess such as special occasions, etc. Maintain an active trace system for guest history on their F&B preferences * Communicate all guest information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner * Enforce established guidelines and policies of the company * Implement new menus and promotions such as holiday and special event promotions * Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations * Attend all meetings and trainings assigned * Prepare and print menus as required * Assist in computing and sending daily reports * Greet all guests, colleagues and clients in a professional and friendly manner * Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales * Support the leadership team in the development and training of all team members * Coach and mentor individual team members to develop their skills and maximize performance * Motivate and be proactive in encouraging team commitment and spirit * Ensure appearance of team members is according to company grooming standards * Share ideas, best practices and problems with the team and encourage their input in helping make decisions where possible * Performs a variety of other duties as assigned by management QUALIFICATIONS * 5 years’ experience in a luxury hotel environment or similar role in restaurants or food and beverage * Must have open availability and be able to work weekends * Positive, engaging, and energetic personality * Able to be organized, manage time wisely and work with little to no direct supervision * Very high attention to detail and extensive service knowledge * Must have good knowledge of food preparation, wine, and spirits * Sensitive to cultural nuances * Excellent communication skills, both written and verbal on English * Able to handle a multitude of tasks in an intense, fast paced environment * Excellent people skills and the ability to work under pressure and with various stakeholders * Ability to maintain a clean and professional appearance as per company policies * Ability to stand for extended periods of time * Multi-lingual is a plus * TIPS, ServSafe Certified * Department of Health and Hygiene Certified We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionDescriptionBy applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities • Drive Beverage Excellence: Consistently exceed defined beverage targets by fostering a personalized, guest- and teammate-centric service culture, while identifying and eliminating service friction points., • Service Recovery Ownership: Take full accountability for any negative service interactions, ensuring timely, effective, and personalized resolutions are implemented, documented, and escalated appropriately., • Technology Utilization: Champion the use of Princess MedallionClass products, services, and applications to enhance guest engagement and streamline service delivery., • Operational Oversight: Monitor and support accurate and prompt order processing through onboard POS systems, providing guidance and troubleshooting as needed., • Inventory & Stock Management: Lead bar counts in high-traffic areas, ensure bar food and consumables are ordered in line with business needs, and prevent overstocking or expiration., • Revenue Optimization: Analyze voyage financial performance, provide feedback to the Bar Manager, and identify revenue opportunities based on guest behavior and onboard trends., • Special Event Coordination: Accurately manage and reconcile guest orders for premium experiences such as Champagne Waterfall, Chef’s Table, and Catering Transfers., • System Accuracy: Ensure timely and precise input of transfers and B&U in Crunchtime, reporting any discrepancies or trends to the Bar Manager., • Crew Sales Management: Conduct Crew Cambusa sales in line with Princess Ways standards, ensuring all transactions are properly documented for transparency., • Sales Monitoring: Track and support the sale of beverage packages, especially during the initial days of each voyage., • Training & Systems Support: Promote the use of the Dining Reservation System and MedallionClass apps to enhance guest experience, maximize venue capacity, and streamline operations., • Staffing & Scheduling: Assist in ensuring optimal staffing and execution of beverage service across all venues, including lounges, dining rooms, crew areas, and open decks., • Venue Standards: Maintain high standards of setup, ambiance, and cleanliness across all beverage outlets., • Minimum one (1) year of proven experience as Assistant Food & Beverage Manager or in similar roles in high-volume F&B operations (Hotel/Hospitality related fields or Cruise Industry)., • Strong analytical skills - Candidates must be able to assist in the day-to-day logistics of Beverage Svc to increase productivity., • Strong problem-solving skills - Candidates must be able to solve customer complaints and provide support to staff members., • Strong customer service skills - Candidates must be able to interact with customers regularly, greeting them and addressing their complaints., • Fluent English Language Skills, both verbal and written., • Advanced computer skills involve using MS Office programs, F&B management software, POS)., • Preferably a graduate of a recognized hotel/catering/culinary school., • Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests., • Personable communicator with outstanding social skills and a warm, friendly, and caring personality., • Ability to continuously surprise and delight guests throughout their cruise experience., • Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment. Job BenefitsEmbark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy: • A competitive salary package., • Your comfortable double cabin - your space to relax and recharge., • Company-paid travel to and from the ship, so you can focus on the journey ahead., • Access to exclusive areas and benefits onboard (depending on the rank and occupational group)., • A vibrant recreation and welfare program designed to support your well-being and work-life balance., • Access to exceptional learning and development opportunities to grow your skills and advance your career., • The chance to travel the world, exploring exciting destinations while doing what you love., • A welcoming, inclusive, and dynamic work environment where your contributions are valued.Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.

Job Description Position Title: Restaurant Event Sales Manager Pay 13 Reports To: Salary: $80,000 - $90,000 Other Forms of Compensation: Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary The Restaurant Event Sales Manager is responsible for driving private dining and special event sales in a fine dining environment, with a focus on encouraging luxury client relationships and delivering an outstanding guest experience. This role is highly sales-driven, emphasizing prospecting, networking, and closing high-value business, while providing light execution support to ensure seamless communication between clients and the restaurant’s culinary and operations teams. Success requires a polished presence, refined hospitality skills, and the ability to represent the restaurant’s brand at the highest level. Key Responsibilities • Proactively generate new private dining and event business through networking, referrals, and strategic outreach., • Build and nurture relationships with luxury clients, corporate partners, and high-profile guests to drive repeat and referral business., • Serve as the primary point of contact for clients, curating bespoke experiences that reflect the sophistication of the restaurant., • Develop sophisticated proposals, contracts, and event orders with meticulous attention to detail., • Collaborate with culinary, beverage, and service leaders to tailor menus and event designs that exceed client expectations., • Provide light on-site presence during events to host clients and ensure flawless service, while supporting the execution team as needed., • Represent the restaurant at industry functions, client events, and community gatherings to elevate brand presence., • Partner with marketing to promote luxury private dining offerings, ensuring alignment with the restaurant’s image and reputation., • Maintain accurate sales forecasting, pipeline management, and post-event reporting.Preferred Qualifications, • 3–5 years of proven success in fine dining, luxury hotel, or high-end private dining sales., • Established network of corporate, social, and high-profile clientele preferred., • Exceptional communication, presentation, and negotiation skills with a refined, client-focused approach., • Track record of meeting or exceeding sales goals in a competitive hospitality environment., • Ability to curate tailored experiences and anticipate client needs at the highest level of service., • Strong organizational and time management skills, with a detail-oriented and proactive mindset. Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1466304 Restaurant Associates Michael Abbey [[req_classification]]

Job Description JOB TITLE: Lead Food and Drink Enthusiast/ Assistant F&B Manager REPORTS TO: Director of Food and Beverage POSITION SUMMARY: The Assistant Food & Beverage Manager is responsible for coordinating all phases of STUDIO operations and group meeting/banquet functions held in the Hotel; coordinate these activities daily. Maintains the services and reputation of Canopy by Hilton Jersey City Arts District and acts as a management representative to group clients. DUTIES AND RESPONSIBILITIES: • Achievement of budgeted food sales, beverage sales, labor costs and profitability., • Completion of Customer Follow-up calls on a timely basis., • Timely analysis of Food & Beverage Prices in relation to competition., • Participation and input towards F&B Marketing activities., • Entertainment of potential and existing customers., • Competitive analysis every six months by calling competition and gathering data such as banquet kits, room rental rates, etc., • Development and maintenance of all department control procedures., • Handle all Food & Beverage inquiries and ensure timely follow up on the same business day., • To co-ordinate with all large groups’ meeting/banquet planners their specific group requirements with the services & facilities offered., • To confirm all details relative to group functions with meeting/banquet planners., • Supervision of daily paper flow., • Maintenance of Hotel credit policies., • Assist with monthly forecast., • Instrumental in menu planning and pricing., • Development and maintenance of department manual., • Supervision of weekly payroll input., • Be always available to Hotel Staff in case of emergency., • Must have a complete knowledge of Fire Procedures., • All other duties as directed by the Chief Enthusiast/General Manager, • Participation in Manager on Duty shifts as required., • Assure bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared., • Assure the maintenance of bar control policies., • Assure completion of requisitions were deemed necessary., • Assure the completion of weekly schedule and shift duties while: a. Maintaining budgeted labor cost and assuring adequate and consistent service levels., • Completion of monthly inventory., • Assure timely completion of function bills., • Assure the ordering and purchasing of beer, wine, liquor, premix canisters and canned soft for Food& Beverage and vending if applicable., • Purchasing of purchase requirements of small wares, linens requirements etc., • Consistent check of Bar and Bistro operations, Banquet Food and Beverage quality, Banquet services and pallet presentation., • Ensuring that services meet customer specifications., • Quality of meeting room set-up., • Liaise on an on-going basis with the Sales Department to ensure all client needs and requirements will be met., • Establish a rapport with groups to ensure guest satisfaction and repeat business., • Minimize the number of customer complaints., • Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time., • Staff professional attitude and proper meeting Company appearance and uniform standards., • Teamwork-Relations with co-workers and management., • Quality of Food & Beverage services and department phone handling., • Meeting with conveners and confirming proper set-up of Function Room at time of Function while on duty., • Responsible for staff training and development., • Ensure all staff has ‘Smart Serve’ certification., • Proper hiring procedures followed. For all F+D positions, either the Lead People Enthusiast/HR Manager or the Rooms Director must join the Lead F+D Enthusiast/Food & Beverage Manager for all interviews., • High employee retention., • Personal development and growth., • Discipline of personnel when required., • Responsible for overseeing all scheduling within the department., • Participation towards overall Hotel Maintenance and cleanliness., • Achieving service that exceeds expectations., • Overall maintenance of the operation at a level in keeping with the standards prescribed., • Minimize the number of Workmen's Compensation claims. Education: High School Diploma a must, some college preferred Experience: Previous experience in similar job role or minimum 3 years in F&B services Powered by JazzHR QRkzagLoOD

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities The Cashier is responsible for the accurate handling of restaurant financial transactions. This position ensures prompt and courteous service to all restaurant guests, as well as ensuring that all monies received are counted, documented, and properly prepared for deposit. • Cashing out servers, bartenders, and retail sales associates, • Reconciling of daily credit card transactions, • Making of daily deposits and bank manifest, • Creation and maintenance of the armored car log, • Processing “party” deposits, • Management of petty cash and petty cash log while ensuring that petty cash requests are approved prior to disbursement of funds, • Voucher reconciliation, • Building daily cash bags, • Assisting with chargebacks, • Change runs, • Balancing the safe ( 3x per day), • Cashing out Box Office, Live, and Banquet employees (if applicable), • Doing “paid ins” and “paid outs” for employees, • Notifying management of over/shorts, • Manual hotel charges (if applicable), • Direct bill payments Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • Previous cash handling experience in a high volume establishment, • Ability to problem solve, • Ability to multi-task and remain calm and focused in a fast paced environment, • Practice safety and sanitation standards, • Recycle products when possible, • Ability to bend, reach and lift up to 25 lb cash bags, • Strong leadership and interpersonal skills – that can be factually verified by peers and prior supervisors., • Can illustrate consultative skills and ability to work cross-functionally., • Exhibits excellent verbal and written communication skills., • Demonstrates strong problem solving skills through ability to diagnose and develop recommended solutions., • Possesses the potential and aspiration to serve as a Hard Rock General Manager. PHYSICAL DEMANDS • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment., • Ability to travel via auto or airplane for long periods of time.

Job DescriptionLocation: New York, NY Compensation: $50,000 base + $5,000 per hotel signed + stock options + benefits Join Nap York – the world's first sleep station chain – as we expand our mission of providing on-demand sleep to the world. We’re launching a bold new initiative to bring Nap York’s signature sleep pods into hotels across the country. We’re seeking an experienced, driven Sales Manager to lead hotel partnerships and drive growth through strategic collaboration. What You’ll Do • Develop and own the sales strategy for hotel partnerships — from lead generation to contract signing., • Build and manage relationships with hotel decision-makers, owners, and operators., • Negotiate and close partnership deals, positioning Nap York as a premium wellness amenity for hotels., • Set up and refine the sales flow — CRM tracking, outreach cadence, and performance reporting., • Travel to meet partners, attend industry events, and represent Nap York with professionalism and enthusiasm. What We’re Looking For • 5+ years of hotel sales experience (preferred in partnerships, brand licensing, or hospitality development)., • Bachelor’s degree in Business, Hospitality Management, or related field., • A self-starter with relentless drive, resilience, and passion for growth., • Strong communication and negotiation skills — you can close deals and build lasting relationships., • Willingness to travel as needed to meet partners and grow the business., • Hungry to succeed — motivated by financial growth and long-term opportunity. Compensation & Perks • $50,000 base salary, • $5,000 commission per hotel partner signed, • Stock options in each signed location, • Health insurance and benefits after 6 months, • Opportunity to grow into a Director or VP role as the company scales Why Nap York? Nap York is pioneering the future of rest in urban spaces — blending manufacturing, technology, and hospitality. With locations loved by thousands of New Yorkers and visitors, we’re now bringing our concept to hotels worldwide. This is your chance to join early, lead growth, and share in the upside of every deal you close. Ready to build something revolutionary? Send your résumé and a short intro to with the subject line: Dream Sales Manager – Hotel Partnerships

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts Join Nap York the world's first sleep station chain as we expand our mission of providing on-demand sleep to the world. Were launching a bold new initiative to bring Nap Yorks signature sleep pods into hotels across the country. Were seeking an experienced, driven Sales Manager to lead hotel partnerships and drive growth through strategic collaboration. What Youll Do • Develop and own the sales strategy for hotel partnerships from lead generation to contract signing., • Build and manage relationships with hotel decision-makers, owners, and operators., • Negotiate and close partnership deals, positioning Nap York as a premium wellness amenity for hotels., • Set up and refine the sales flow CRM tracking, outreach cadence, and performance reporting., • Travel to meet partners, attend industry events, and represent Nap York with professionalism and enthusiasm. What Were Looking For • 5+ years of hotel sales experience (preferred in partnerships, brand licensing, or hospitality development)., • Bachelors degree in Business, Hospitality Management, or related field., • A self-starter with relentless drive, resilience, and passion for growth., • Strong communication and negotiation skills you can close deals and build lasting relationships., • Willingness to travel as needed to meet partners and grow the business., • Hungry to succeed motivated by financial growth and long-term opportunity. Compensation & Perks • $50,000 base salary, • $5,000 commission per hotel partner signed, • Stock options in each signed location, • Health insurance and benefits after 6 months, • Opportunity to grow into a Director or VP role as the company scales Why Nap York? Nap York is pioneering the future of rest in urban spaces blending manufacturing, technology, and hospitality. With locations loved by thousands of New Yorkers and visitors, were now bringing our concept to hotels worldwide. This is your chance to join early, lead growth, and share in the upside of every deal you close. Ready to build something revolutionary? Send your rsum and a short intro to with the subject line: Dream Sales Manager Hotel Partnerships

Job Description Company Description CIVILIAN is a bold new concept for the cultivated traveler, offering a guest-directed hospitality experience through cutting-edge technology, exquisite design, and boutique best practices. We cater to value-oriented, experience-hungry guests with a focus on utility and function. CIVILIAN aims to redefine the hospitality experience with an elegant blend of form and empowerment for today's discerning traveler. Role Description This is a full-time, on-site role based in the New York City Metropolitan Area for a Senior Sales Manager. The Senior Sales Manager will be responsible for leading the sales team, developing sales strategies, and achieving revenue targets. Day-to-day tasks include managing client relationships, identifying new business opportunities, conducting market research, and overseeing sales operations. The role requires strong leadership and communication skills to drive team performance and client satisfaction. • Selling Group and Transient guest rooms, managing accounts, conducting site inspections and meetings and solicits and generates business, • Preparing and presenting effective and detailed proposals, maintaining well organized documentation and reports, and coordinates customer service requirements as appropriate, • Participate in sales and event meetings and other staff meetings, • Organize and participate in client entertainment/FAM's, special promotions, tours, site inspections, and tradeshows/conferences, • Assist in creating and implementing special promotions relating to direct sales segments, • Accurately prepares Requests for Proposals (Group and Transient) in a timely manner, • Maximize sales occupancy and rates in conjunction with hotel operations to increase profits, • Prospect new business using a wide variety of sales methods, including but not limited to phone calls, outside sales calls, attending tradeshow and conferences, and active participation within the industry to strengthen and expand customer base and brand awareness, • Maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing group and business transient room sales, • Generate and secure business through aggressive sales efforts that will include proactive solicitation of national and local corporate business from personal and existing CIVILIAN Account base, • Establish and build successful relationships that generate sales opportunities, • Effectively communicate client requirements, ensuring all information is accurate between client and hotel, • Ensures business is turned over accurately and in a timely manner to ensure high-level service delivery, • Collaborate closely with the Call Center Reservation team on administrative responsibilities and conduct periodic audits of the call center operations, • Analyze and conduct market research to fully understand competitive set, market conditions, and current trends to maximize revenue and hotel's market position, • Negotiate, prepare and execute contracts that meet the hotel's business plan objectives, • Assist Director of Sales & Marketing in the preparation and implementation of the sales and marketing plan, including the strategies and action plans covering assigned market segments to generate revenue for the hotel, • Assist Director of Sales & Marketing in the budgeting and forecasting process, • Problem solve and develop solutions to meet client's important requirements/needs, • Maintain or exceed sales goals as assigned by DOSM, • Experience in sales management, developing sales strategies, and achieving revenue targets, • Strong leadership and team management skills, • Proficient in client relationship management and identifying business opportunities, • Experience in conducting market research and overseeing sales operations, • Excellent written and verbal communication skills, • Ability to work on-site in the New York City Metropolitan Area, • Bachelor's degree in Business, Marketing, or related field, • Experience in the hospitality industry is a plus Knowledge: • Knowledge of general hotel operations., • Working knowledge of Microsoft Office produce including Word, Excel, Powerpoint and Publisher, • Strong organizational skills., • Strong communication and interpersonal skills. Physical Requirements: • Must be able to sit or be stationary for long periods of time. Must be able to move up to 25 pounds. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job and are subject to change or modification without prior notice. This position is classified as non-exempt (per the Fair Labor Standards Act) and is not subject to overtime, by Federal and State Regulations. This job specification should not be construed to imply that these requirements are the position's exclusive standards. Incumbents will follow any other instructions and perform related duties as their supervisor may require. The CIVILIAN Hotel is an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status, partnership status, familial status, national origin/ancestry, alienage or citizenship status, mental or physical disability or medical condition, handicap, military status, veteran's status, genetic information, unemployment status, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, sexual or reproductive health decisions, or any other status protected by federal, state, or local law ("Protected Characteristics").

Job Description JOB TITLE: Sales Manager REPORTS TO: Director of Sales and Marketing Purpose for the Position: To increase hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals or other markets in order to promote the hotel and secure additional sales. Essential Responsibilities: • Provide professional and courteous customer service at all times., • Make personal sales calls., • Implement approved sales plan and action plans as directed., • Develop and search for potential markets for hotel., • Develop, create, and implement innovative Sales and Marketing techniques., • Execute and distribute all in-house advertising and promotional campaigns., • Maintain competitive analysis statistical information., • Maintain current filing system on company accounts and prepare required reports., • Contact in house meeting planners to promote good will and foster additional and repeat business., • Maintain good rapport with local civic groups and associations., • Prepare reports as requested: Sales Call Reports, Internal Sales Report., • In the absence of a Director of Sales, attend and lead Sales and BEO meetings with the team., • Attend weekly staff meetings., • Maintain STS and prepare BEO packets and layouts for the team., • Understand sales principles relating to the product you are selling., • Organize your own activities to make the best use of your time and efforts., • Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity., • Use arithmetic in computing the cost of sale to customer., • Maintain enthusiasm and interest throughout all conferences with buyers and sellers., • Keep accurate records of contacts, sales, and purchases. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of some college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years experience in sales with some background in convention center operations is desirable.

Job Description Meveca creates and distributes, sustainable and energy-efficient OS&E for the luxury hospitality industry. In this niche, we are among the leading suppliers across Asia, MENA and the Americas. In 2020 we expanded our business to the US. We are looking for an experienced Regional Sales Manager to strengthen our US sales team. You are result oriented with a proven sales record in the hospitality industry (hotel, catering or supply)? Do you have a competitive and proactive mindset? Are you well organized (familiar with CRM systems) and hard-working? Your tasks • Actively promote our front-of-the-house cooking and M&E equipment to kitchen planners, designers, catering companies, hotel chains or owner groups based on your profound knowledge in F&B and M&E, • Review market analyses and develop sales campaigns, • Provide regular sales reports and document sales activities in our CRM, • Represent us at regional shows as well as industry and customer events, • Education in hotel administration, catering, culinary or F&B, • At least 3 years of sales experiences in the hospitality supply industry, • Profound understanding of the European luxury hospitality and catering market, • Excellent English language skills are a must and German, French and Spanish a plus, • Team player with excellent communication, interpersonal and presentation skills, • We offer you an unlimited working agreement and a long-term career path, • We’ll reward all your hard work with competitive salary and a great commission, • Join the team for our annual meetings around the world and frequent team-building activitiesCompany DescriptionMeveca creates and distributes, sustainable and energy-efficient OS&E for the luxury hospitality industry. In this niche, we are among the leading suppliers across Asia, EMEA and the Americas.Meveca creates and distributes, sustainable and energy-efficient OS&E for the luxury hospitality industry. In this niche, we are among the leading suppliers across Asia, EMEA and the Americas.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… If you like crunching numbers making sure that everything is in its’ place, then this job is for you. The Bookkeeping Manager ensures the accuracy, consistency, and timeliness of the financial reporting and Accounting functions while providing information and assistance to the Director of Finance. You will also be required to communicate, coordinate, resolve money issues and work well with other teammates, departments, managers and guests. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience towards your teammates, customers (external and internal), vendors, etc.! Virgin Hotel’s Bookkeeping Manager is responsible for reconciling all Food and Beverage transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of the finances of the Food and Beverage Department. The Nitty-Gritty: What exactly you will be doing… • Monitor and validate all F&B outlet revenues, costs, transfers, and inventory transactions daily., • Assisting the ADOF with the F&B POS revenue & transaction detail daily from Toast for the daily income journal, • Safeguard F&B profitability by monitoring cost controls, inventory, and revenue assurance. And processing F&B Payroll., • Weekly FB payroll process for all the outlets (tip distributions, review each timecard, validate service charges submitted to Evention, Toast, and InfoGenesis.), • Work with F&B Team on timecards & tip distributions, • Holding Management accountability, • FB system updates (mapping against Evention, Toast, and InfoGenesis), • IRD weekly invoices reconciliation, • Monthly spot bank check audits, • Conduct and reconcile monthly physical inventories for main kitchen, bars, banquet, and minibar., • Ensure purchasing and receiving compliance with cost control procedures and vendor agreements, assisting the Purchasing Manager, • Analyze daily food cost, beverage cost, and related KPIs, investigating any large variances., • Partner with culinary and F&B leaders to assess margin improvement., • Reconcile POS reports against system data and GL entries, flagging revenue leaks or void abuse, with the assistance of the DOF, • Vendor setup in Birchstreet and pass on to AP for PVNG set ups, • Monitor F&B Checkbooks, • Maximize productivity, identify problem areas and assist in finding and implementing solutions., • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Virgin Hotels’ established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management., • Develop a working knowledge of all Accounting positions and functions and be able to perform these duties in the event of a turnover, absence or vacation., • Continually work on a defined development plan, which prepares the Accounting Manager for expanded responsibilities within the organization., • Assist the Director of Finance in ensuring hotel’s compliance to all regulatory licenses and permits, leases, contracts legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items., • Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives., • Ensure that all balance sheet accounts, including bank reconciliations are properly reconciled on a timely basis., • Review and approve Income Audit daily, and ensure that critical operational procedures are accomplished on a daily basis to include credit card reconciliation and transmission, daily deposits, cash over/short reporting, bank audits, allowances, paid outs, etc., • Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and team member records., • Embrace a continuous growth environment by actively assisting in recruiting, reviewing, recommending, and maintaining an inventory of Accounting Manager and other managers for the organization., • Continually focus on training and development programs for accounting associates to cultivate the “brightest” and “best” talent within the industry., • Assist the Director of Finance in ensuring the implementation and completion of all Accounting Key Competencies, both management and hourly., • Monitor the accurate production of the hotel daily operating report., • Directs or prepares all financial reports in accordance with Virgin Hotels’ requirements meeting various due dates and deadlines., • Conduct and/or attend and contribute to periodic meetings to maintain favorable working relationship among team members and promote maximum morale, productivity and efficiency (Sales & Service, Credit, etc.), • Monitor hotels’ compliance in meeting required report deadlines and due dates and react accordingly., • Ensure transfers between outlets, spoilage, and comps are tracked and approved per policy., • Entering in daily Journal Entries for House Comps in the PMS, • Send Ownership Comp Reports, • Create and distribute weekly food cost dashboards with operational commentary., • Lead the month-end F&B cost journal entries, accruals, and GL reconciliations., • Audit compliance with liquor licenses, control logs, and local health/code regulations., • Reconcile all Fintech liquor invoices against BirchStreet and PVNG., • Maintain and process Voids and F&B Comps., • Comply at all times with Virgin Hotels’ standards and regulations to encourage safe and efficient hotel operations., • Maintain a friendly and warm demeanor at all times., • Teammates must, at all times, be attentive, friendly, helpful and courteous to all guests, managers and fellow team members., • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards., • Prepare and distribute month-end reports., • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis., • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures., • Maximize productivity, identify problem areas, and assist in finding and implementing solutions., • Attend meetings/training as required by management., • Perform other duties as requested by management., • Have FUN! What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • There will be days where long hours are required including late night shifts., • Strong organizational, analytical, verbal & written communication skills. Ability to multitask., • Ability to convey information and ideas clearly., • Ability to evaluate and select among alternative courses of action quickly and accurately., • Show initiative in job performance, including anticipating what needs to be done before it becomes a necessity., • Routinely meet deadlines., • Effectiveness in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Effectiveness at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests., • Ability to work with and understand financial information and data, and basic arithmetic functions., • Willingness to cross train in other accounting or hotel-related areas., • Ability to prioritize departmental functions in order to meet due dates and deadlines. Background must-have: • Current, legal and unrestricted ability to work in the USA., • A high school diploma with mathematical emphasis. Experience in a hotel or related field preferred; or college courses in an associated field helpful., • A bachelor's degree with a focus on business or finance is preferred., • Knowledge of computers by operating basic applications (Windows, Microsoft Outlook, spreadsheets, etc.). Possess a working knowledge of basic office equipment., • Experience working with Birchstreet, InfoGenesis POS, and Aptech is preferred. #LI-onsite

Job Description Our Company Equinox Hotels + Resorts is a rapidly expanding global luxury hospitality brand and management company, built on the evolution of Equinox. With a design-forward approach, our portfolio spans urban, resort, and destination locations worldwide, offering high-performance living in architecturally stunning spaces. We redefine luxury hospitality by integrating the brand’s core pillars of movement, nutrition, regeneration, and community. Tailored for the next generation of travelers, our hotels empower guests to reach their fullest potential, combining fitness, health, and holistic well-being into every aspect of the experience. From personalized services to regenerative spa treatments and nutritious dining, we create environments that energize and inspire. Our Code Our philosophy of "All. And Nothing." balances indulgence with simplicity, ensuring each guest thrives by amplifying performance and pushing limits, ultimately helping them achieve new heights in life. Job Overview Optimizes hotel occupancy and revenue by providing leadership and strategic direction to the Reservations/CORE team staff relative to rate plans, booking procedures and sales strategies. Essential Job Functions: • Must have 5-star experience in Reservations, Guest Services, Front Office or Sales, • Must have a proven record of leading with passion and delivering outstanding luxury service in a fast-paced environment., • Ability to work well in a multilevel team environment, motivate a team of employees while supporting the Director of Revenue, and various Operations teams, • Must be self-motivated, decisive, responsible and driven to achieve goals., • Hires, trains and directs the activities of all Reservations/CORE staff. Conducts performance evaluations and implements disciplinary actions as required., • Reviews and manages department schedules to ensure staff is supported and business needs are being met., • Ensures accurate information concerning guest arrivals, departures and billing/credit requirements, including those requiring special attention, returning guests and groups., • Proficiency with HMS PMS, Voice Agent, Knowcross, SynXis and Duetto desired, • Assist with payroll and scheduling for the team, • Ensures compliance with all financial and credit procedures and controls., • Effectively establishes systems and processes to handle reservation requests, concerns and complaints, ensuring timely and appropriate resolutions., • Partners with the Sales department to establish rate plans, market mix and rate structure., • Prepares occupancy forecast according to established protocols., • Ensures all appropriate hotel employees have accurate knowledge of hotel guest rooms, rates, promotions/programs, amenities, facilities and services., • Works with the Revenue manager to prepare and communicate key market statistics, including ADR, ALOS, ARI, MPI, etc., • Maintains all key Revenue market indicators, including ADR, REVPAR, etc., • Directs execution of strategy by ensuring staff performs according to strategic plan and budget., • Prepares appropriate business forecasts and reports relative to the Revenue Management function., • Assist with Rate Loading and Packages, • Ability to manage Group functions as pertains to Reservations, • Ability to trouble shoot any systems issues pertaining to various software related to the team, • Notifies the General Manager and Director of Finance of any discrepancies or deviations from budget., • Prepares department budget and communicates discrepancies or deviations to the Director of Finance., • Attends all required leadership meetings as determined by the General Manager., • Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook., • Works harmoniously and professionally with co-workers and supervisors., • Ability to provide basic coverage in absence of Revenue Management., • May be assigned other duties at the discretion of management. Qualifications/Skills: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation. Essential: • Excellent English communication skills (verbal and written)., • Strong attention to detail, accuracy, and follow-through, with minimal supervision., • Ability to act decisively and appropriately in emergency or high-pressure situations., • Consistent punctuality, reliability, and ability to work overtime when needed., • Strong interpersonal skills with proven ability to work effectively with colleagues, leadership, clients, and guests., • Proficiency in Microsoft Excel; ability to train others as needed., • Strong analytical and problem-solving skills., • General computer literacy and ability to use reservation, communication, and work-order systems., • Minimum of four years of hotel experience, with at least two years in reservations., • Bachelor’s degree in Hospitality Management or equivalent vocational training.

Job Description Our Company Equinox Hotels will cater to the high-performance traveler guest and those aspiring for high performance and will fuse substance and style to serve as the ultimate hotel destination with a 360-degree lifestyle experience. Our hotels will offer the bespoke experiences and unparalleled services consumers have come to expect from Equinox over its 25-year history. Our Code IT’S NOT FITNESS. IT’S LIFE. We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you. Job Overview Primary role as the liaison between the customer and hotel departments to execute event details accurately and flawlessly. Will work with the Senior Account Services and Sales Manager to make sure contract expectations are met and exceeded. This position is accountable for ensuring total guest satisfaction for all group-related functions, maximize profitability and generate repeat group business. The ideal candidate must thrive in a challenging and fast-paced environment where prioritizing and multi-tasking are second nature. This position requires an individual who can align themselves and their day-to-day functions with our brand. Position will also include a sales component and goal. This individual will also report directly to the Director of Sales & Marketing. Individual will be responsible for achieving monthly and quarterly group goals. Essential Job Functions: • Support Senior Account Services Manager and Director of Group Sales with administrative duties and tasks, including but not limited to sending proposals, merging contracts and resumes, arranging specialty amenities, contract turnovers, etc., • Act as a liaison between hotel and client to ensure a successful event. This includes obtaining rooming lists, establishing billing, overseeing group room blocks, welcoming VIP’s, overseeing amenity requests, handling on site event logistics, coordinating outside vendors and enforcing the contract, • Create all pertinent policies and procedures for Event Management, • Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary, • Maintain strong client relations and ensure that group specifications are communicated and executed for a successful event for the client and attendees, • Review sales contracts as well as other important information, i.e., room block, cutoff date, special concessions and attrition clauses and validate with client, • Provide personal attention to customers from time of definite contract until financial obligations are fulfilled and to ensure guest satisfaction of group needs, • Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes, • Participate in site visits and plan meetings for upcoming groups and potential affiliate business, • Create and distribute group resumes about groups’ event details 7 days prior to the event, • Schedule and coordinate pre/post-convention meetings with group customers and hotel departments to review all details of the group event, • Communicate last minute changes in group functions to hotel staff in a swift manner, and ensure accurate and satisfactory follow up, • Ensure times and locations of events are posted daily in appropriate areas and on daily event sheets, • Generate high revenue yielding business through upsells for all contracted rooms and events, • Prepare recap briefing to compare forecasted room pickups, • Proactively build and strengthen relationships with customers to ensure a successful event, thus leading to future booking inquiries, • Thorough knowledge of group reservation management, meeting space logistics, catering F&B minimums and room rental parameters, • Work closely with all departments to ensure successful execution of group programs, • Manage and develop relationships with key internal and external stakeholders, • Conduct and/or attend meetings to maintain favorable working relationships among company employees and promote maximum morale, productivity, and efficiency., • Conduct and lead Group Resume meetings, Pre/Post Con meetings, special events, and other ad hoc meetings as required other duties as assigned., • Solicits, evaluates, sells, and confirms business as required to meet assigned market segment’s budgeted sales and profit margin., • May be assigned other duties at the discretion of management., • Follow up to sales leads in a timely manner., • Assures individual booking goals are achieved on a monthly, quarterly and annual basis., • Manages and develops relationships with key internal and external stakeholders, • Reviews assigned markets on a monthly and quarterly basis to ensure proper production of room nights are achieved., • Develops and executes projects for assigned market segment to increase sales volume and profitability, • Attends all internal meetings which includes: revenue meeting, sales meeting, resume meeting, GRC meeting, and group pickup meeting., • Proactively prospects new accounts with a new business development goal provided each quarter. Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation. Essential: • Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding., • Knowledge of hotel structure and how all departments work., • Extensive knowledge of Event Management/Group Reservations., • Excel, PowerPoint, Delphi, HMS, and CVENT., • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision., • Ability to think quickly and act appropriately in emergency situations., • Perform well under pressure situations, time demands, and work overtime when needed., • Punctuality and regular and reliable attendance., • Interpersonal skills and the ability to work well with co-workers and the public., • Minimum two years’ experience in hotel sales, • Bachelors Degree or equivalent vocational training., • Qualified business relationships in local corporate and/or social events market, • Knowledge of travel industry, current market trends and economic factors, • Prior experience working in a union environment, • Endure various physical movements throughout the work areas, such as reaching, bending and stooping, • Repetitive hand motion (typing) for extended periods of time, • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environment systems, • Must be able to sit at a desk for up to 5 hours a day. walking and standing are requested the rest of the working day. this includes traveling to and from meetings. Length of time of these tasks may var from day to day and task to task, • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously, • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis, • Must be able to lift up to 30 lbs occasionally, • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity, • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Job Description Job Title: Senior Catering Sales Manager FLSA Status: Exempt Department: Catering Sales Reports to: Director of Catering Direct Reports: Position Summary: Qualifications Required: • A minimum of three to five years of experience in a Sales or Catering office capacity, • Know the New York Market and can proactively prospect, • Bachelor's degree in hospitality is a plus, • Must be computer literate and have excellent Microsoft Office and internet skills, • Knowledge of Delphi is a plus, • Excellent verbal and written communication, organization, ability to multi-task in fast paced, • Environment and professional appearance is required, • Must be proactive, self-motivated and an excellent team player, • High energy and positive attitude, • Strong problem-solving skills, • Can negotiate agreements, • Good time management skills, • Strong communications skills, • Knowledge of overall hotel operations and how they affect each department Essential Job Functions and responsibilities: Success factors/job competencies • Leadership – demonstrated ability to lead people and get results through others, • Planning – ability to think ahead and plan over a step a one-to two-year time span, • Management – ability to organize and manage multiple priorities, • Problem analysis and problem resolution at both strategic and functional levels, • Technical skills in engineering management, quality assurance and costing, • Commitment to company values, • Physical demands: while performing duties of the job, incumbent is occasionally required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear; employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus, • Annual performance appraisal for executive level

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Health insurance Savory is a full-service, boutique hospitality firm on a mission to elevate the corporate dining experience, making it fresher and more reliable with a focus on quality food experiences and hospitality excellence. At Savory, we have a common thread that resonates through everything we do: PASSION! We are passionate about the creation of our menus, where our food comes from, and, most importantly, were passionate about our people and the hospitality we show to our clients, our vendors, and each other. Our rapid growth has prompted us to seek qualified individuals who will add a positive impact to our team and help shape the future of Savory. About the role We are seeking an organized, warm, and driven Assistant General Manager to join the Savory Hospitality team at one of our business dining locations. Our business dining locations are one of our unique service offerings that offer the full Savory team member experience as well as the opportunity to work directly with our onsite client on a daily basis. Our ideal candidate will anticipate and address the needs of the company and our clientele with a heavy focus on hospitality, service, health and safety standards, and team management. This role is a key addition to our growing team. Here are some examples of the primary responsibilities of our onsite Assistant General Manager: • Direct and oversee on site food and drink production, sales activities, and personnel, • Place orders both through vendors and internally for daily meals, ingredients & grab and go items, • Uphold Standards, best practices and coach employees as necessary, • Make improvements as needed escalating issues to GM when necessary, • Track Equipment cleaning and maintenance, work with GM to schedule necessary service, • Embody Savorys core hospitality standards at every turn, externally with our guests and internally with teammates while maintaining a strong sense of professionalism, • Communicate dynamically, both internally and externally with all levels of both organizations: upper management, associates, clients, and back-of-house culinary team, • Proven understanding of kitchen operations, including food preparation, safety standards, quality control, and inventory management., • Strong knowledge of menu planning, and vendor relations., • Exceptional communication and customer service skills, with a focus on client satisfaction and personalized service., • Knowledge of health and safety regulations, food handling practices, and compliance (ServSafe Certification preferred). What were looking for At Savory, our people are at the heart of everything we do. Were a tight-knit team of passionate, innovative culinarians who strive to live our values every day: authenticity, curiosity, collaboration, solutions, and community. Your experience should show us the following: • At least 3 years of management experience in a hospitality setting (catering, restaurant, hotel), • Ability to Multitask, prioritizing and delegating tasks appropriately, • Proven experience in leading a diverse team and holding team members accountable, • Strong computer skills, with an emphasis on Excel and Word. Restaurant365 and/or Flex Catering experience is a plus!, • Excellent professional, verbal and written communication skills, • Demonstrated ability to train, manage, and supervise a diverse team, • Effective problem-solving and mediation skills Job requirements NYC Food Handlers Certification, or willingness to obtain one within one month of hire Standing and walking for the majority of daily working hours Ability to lift up to 50 pounds Willingness to work a flexible schedule daytime Monday Friday and occasionally including nights, weekends, or holidays In addition to a growth-focused, positive work environment, our talented team enjoys: Competitive salary, commensurate with experience Company-sponsored medical plans, including health, dental, and vision insurance Paid time and holidays off Flexible Spending Account (FSA) and transit enrollment

Job Description JOB TITLE: Area Director of Revenue Management REPORTS TO: Corporate Director of Revenue Management Position is based in our Corporate Offices in Great Neck, New York. Applicant must have Marriott & Hilton Revenue Management Certifications. Job Overview: The Area Director of Revenue Management is responsible for supporting a group of hotels in the AFP Hotels Group. This position is responsible for effectively implementing pricing strategies and e-commerce tactics, along with the development of future demand forecasts and budgets for a select group of properties. Duties also include the monitoring and managing of inventory via multiple distribution channels including, but not limited to, GDS, CRS and Web. The position's success will be measured by ensuring that all efforts are made to maximize production from all channels to achieve company's revenue objectives. Job Description: • Lead the strategies in pricing, distribution, revenue optimization and e-marketing för each hotel in your group., • Develop and execute short and long term strategic plans relevant to hotel based on current and future market conditions and industry changes,, • Utilize key 3rd party reports (STR, Demand 360, Revintel) to determine optimal mix of business strategies., • Maintain a working knowledge of relevant market trends and demand drivers so business opportunities can be identified and capitalized on., • Maximize the potential management of all tools, systems, promotions. initiatives, etc., • Host a weekly Revenue call with each hotels’ General Manager and Director of sales and provide a Recap to the team., • Consult with third party intermediaries to gain maximum exposure and revenue gains for each hotel, • Provide leadership and influence during Corporate RFP season and FIT contracting season., • Develop market manager relationships with OTAs and GDS clients, • Monitor all electronic distribution websites on a regular basis to ensure that parity is maintained and guidelines are met., • Identify, communicate and effectively manage all high and low demand periods accordingly., • Attain budgeted room revenue and RevPar penetration goals at each hotel, • Develop and maintain an innovative, forward thinking team attitude, driven towards improvement and results, • Work with brand initiatives as applicable, • Other duties as assigned Job Requirements/Experience; Required • A college degree or equivalent experience in the Hotel Hospitality Field, • Independent hotel experience, • Marriott and Hilton revenue management experience preferred, • Willingness to travel to area hotels required at least twice a year, • Highly motivated with strong leadership skills, • Excellent analytical, problem recognition and resolution skills, • Able to take initiative and meet deadlines in fast-paced environments, • Strong written and oral skills Experience • Must possess knowledge of Revenue Management, forecasting and budgeting along with the ability to compile facts, figures and analyze information that involves data manipulation or interpretation to arrive at logical conclusions., • 5+years of hospitality or revenue management and E-Commerce discipline preferred, • Computer proficiency in Microsoft Officed 365, Outlook, Excel PowerPoint, • Must have a valid driver license and be legally able to work in the US, • Marriott/Hilton Revenue Management Certifications is required., • Position is based at our Corporate Offices in Great Neck, NY.

Job Description ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences to our members and guests. Maxime’s mission is to deliver excellence in service standards with enlightened hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. POSITION SUMMARY The Zodiac Bar Manager will assist the overseeing Zodiac Bar operations, providing a level of service that exceeds guest expectations, and ensuring all staff work together as an effective team to deliver exceptional hospitality. ESSENTIAL DUTIES & RESPONSIBILITIES Service & Hospitality • Ensures exceptional service standards and Member satisfaction across all dining rooms within the Club through collaboration with all departments., • Promotes a team culture and passion for hospitality, food and beverage., • Sets an example for impeccable service, maintaining the ability to step into any role in the restaurant in the absence of staff or during moments of high volume., • Enhances the private club experience by delivering an exceptional guest experience that balances charm, warmth, hospitality, and sophistication - fine-tuned to the individual member/guest., • Completes accident reports promptly in the event that a guest or employee is injured., • Ensure a safe working and guest environment to reduce the risk of injury and accidents., • In the General Manager’s absence, be responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures., • Promotes an exceptional team spirit, building good morale and trust among the team through hands-on leadership., • Ensures that all team members are knowledgeable about Company history, food and beverage products, steps of service, and safety protocols., • Minimum 3 years’ experience working in a fine dining restaurant and/or hotel., • Proficiency in a variety of technology systems, especially Microsoft Office, Microsoft Excel, Google Suite, POS platforms, reservation management platforms, and various business analysis programs., • Current NYC Food Protection Certificate., • Willingness to maintain a clean, healthy, and safe working environment., • Ability to work independently, with minimal supervision., • Ability to be flexible with job demands and open-minded when being asked to complete tasks., • Ability to operate and use all equipment necessary to run the restaurant., • Ability to operate with grace under pressure., • Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds., • Ability to work varied hours/days as business dictates. Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.

Job Description A career defining opportunity for a commercially savvy and highly motivated Senior Sales Manager to help grow America’s travel agency for the 21st century > USD $100,000 + Benefits • We are looking for 'closers' not dreamers so please apply thoughtfully, submitting a cover letter or video intro with your pitch to us. Details at the bottom of the job description. No Instant Apply. No recruiters please. The Opportunity: Join a growing team on the next phase of our growth, working with some of the best sales minds in the world, where you can leverage your years of industry experience and demonstrate your ability to close deals, bring in new business opportunities and help create a buzz at industry events. Being a key hire, there is the opportunity to build and manage our sales team to help scale VIP Traveler’s unique product offering. Your Responsibilities: • Research target partners in key locations, including a detailed understanding of their unique selling points, • Develop and sustain strong hotel partner relationships, • Educate prospective hotel partners on VIP Traveler’s unique benefits, • Build and maintain a robust pipeline of opportunities, • Negotiate with partners to achieve exclusive rates & benefits for our members, • Represent the company in the region, build the company’s profile with key influencers (e.g., tourism bureau, hotel associations, etc.), • Someone switched on + who can take initiative, • Passionate about startups and the travel industry, • Hungry and resilient, • Obsessed with getting results, • Capable of managing a pipeline and closing deals!, • Adept at handling challenging negotiations and helping partners realize the value in working with VIP Traveler, • A track record of building successful teams., • Knowledge of popular travel destinations., • An existing rolodex of industry relationships with commercial decision makers (ie DOSM / GM / DOR) for luxury hotels & chains.

Job DescriptionSalary: Reports To VP of Business Development Manages None Summary/Objective Synergis approach to business development and sales is analytical, efficient, and collaborative, making it the industry leader in the pursuit of prestigious and complex feature stairs nationwide. Our team of Business Development professionals are hardworking, tenacious, and thrive in fast-paced environments, yet know that constant collaboration is the true key to success. The Business Development Lead Generation Associate at Synergi supports the BD team in administrative functions, data entry and integrity, client follow-ups, prospecting, and meeting planning. Additionally, the position researches and sources leads for feature and interconnecting stair projects for Workplace, Higher Education, Bioscience/Life Science, and Healthcare. The Business Development Lead Generation Associate gathers information through desk research from news articles, online publications, architect/general contractor websites/social media, and department of building databases. The Business Development Lead Generation Associate will keep a database of leads and lead sources to be presented and shared with Synergi Business Development Employees. Primary Responsibilities/Functions 2. Find leads using desk research, developing a system to regularly check sources such as trade journals, news articles, local building authority websites, permit searches, social media (LinkedIn, Twitter), annual reports, etc., 3. Making of outbound phone calls to clients and prospects to schedule meetings., 4. Attending presentation meetings with clients in conjunction with the Business Development team., 5. Taking meeting minutes during meetings and circulating to team and uploading into SFDC., 7. Research the lead and collaborate multiple sources of information for the project., 8. Develop experience and gut feel of a good lead., 9. Attend training programs as required., 10. Work collaboratively with Synergi Business Development team to research leads., 12. Organized, 13. Tenacious, 14. Self-starter, 15. Analytical, 16. Attentive to detail, 18. Construction/architecture industry experience is beneficial but not required, 19. Excel experience is required, 20. Proficiency with SalesForce CRM

Job Description Sales Manager This is a future need to fill the Sales Manager role for portfolio expansion. SUMMARY: The Sales Manager is responsible for the Sales functions of the hotel including, but not limited to soliciting of accounts, developing and growing client relationships/business, consistently up-selling the hotel's rooms to meet or exceed set sales & hotel goals, prospect and develop new accounts, follows up promptly on leads generated by the lead sources, Corporate Office and responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotels. Requirements: · Effectively attain assigned sales and revenue goals as well as solicitation call goals. · This position demands a flexible schedule and is client/event driven; this individual must be available days/nights/holidays/weekends based on the needs of the client and the Hotel. · Draft proposals, contracts, letters, and reports in a timely manner. Sell, coordinate and execute agreements for Group business. Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs. · Solicits new and existing accounts to meet/exceed revenue goals. This involves making new client calls, direct sales calls, sales blitzes, and hotel tours. In addition, maintaining good working relationships with existing clients. · Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations; Interacts with guests to obtain feedback on product quality and service levels. · Develop & implement SMART plans quarterly. · Maintains well documented, accurate, organized and up-to-date Sales Force in order to serve clients and employer in the most expedient, organized and knowledgeable manner. · Promptly follows up on all customer needs and inquiries timely and efficiently. · Ideally, the candidate will have 3-5 years selling experience in Group, FIT and Business Travel Sales experience. · Contact customers in-house to promote goodwill and foster additional business, repeat bookings and referrals. · Handle account details so all pertinent aspects of solicitation and closing are complete and documented. · Collaborate with various departments to ensure flawless execution and participate in solving problems with other departments related to business booked. · Maximize revenue by selling all facets of the hotel to previous, current, and potential clients. · Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements. · Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue. · Develop and conduct persuasive sales presentations to prospective clients. · Travel locally to conduct outside sales calls, promote the hotel, conduct site inspections, and review competition’s business. · Research periodicals, internet, trade journals, and other publications to learn about potential business opportunities. · Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account. · Attend or host hotel events as required. · Audit or assist with client billing as required. · Follow brands sustainability guidelines and practices. · Perform other duties as assigned by management, of which employee is capable of performing.

Job DescriptionWho we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Skills are great but drive, vision and creativity are epic! The Director of Sales and Marketing is the visionary for the rainmakers. Through the usual functions they lead direct sales solicitation, book the most profitable business and exude excellent communication and leadership skills. This is a tall order- we need a vibrant, creative, and passionate individual for the development of business to set the hotel up for success. Cool under pressure and specializing in problem solving, the Director of Sales and Marketing s a titan of the industry involved in networking organizations and a proud representative of Virgin Hotels. Through their untouched relationships they have a pulse on supply, demand and market fluctuations. The hotel’s profitability is top priority as is creating a culture of passion, inclusiveness and teamwork. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Supervise the Sales and Catering team. Motivate continuously and focus on education. Weekly Virgin Hotels’ educational sessions will be created and presented. The team is measured on performance and the Director of Sales is to guide and foster them to ensure revenue goals are being met., • Oversee the team is booking the most profitable business (rate, date, space commitments) for guest rooms, event space and encompassing the proper mix of business at the hotel., • Reporting is to be organized in conjunction with Director of Revenue Management. This includes annual and monthly forecast, sales & marketing annual plans and budget, STAR report and analysis. Lead team meetings, Marketing Committee meetings and co-facilitate REVMAX meetings (minutes taken for all). This is done to ensure the team is achieving budgeted revenues and goals and maximizing profitability., • Sales plans by segment including target accounts will be prepared quarterly and continuously reviewed by the team. The Director of Sales & Marketing is to ensure each strategy is being met and/or alternate creative solutions are prepared to increase occupancy and/or rate., • Work closely with Catering on menu pricing, food and beverage minimums and event facility standards. Upselling encouraged and finding ways to drive measurable incremental occupancy/rates are vital., • Coordinate ongoing research of the travel industry to detect market trends. Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan. Ensure team has the information, data and tools to successfully carry out job duties., • Encourage and oversee creation of client events, prospecting blitzes and targeted marketing campaigns to showcase the hotel. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel. Coordinate and encourage cross-selling to other Virgin Hotels and other Virgin brands., • Lead local marketing efforts to highlight hotel services and amenities. Excel and educate in the Virgin Hotels’ tone of voice and style standards. Identify operational challenges that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions., • Develop awareness and reputation of the hotel and the brand in the local community. Remember, you are a proud representative of Virgin Hotels and encompass the enthusiasm of the brand. Work closely with key business leaders, officials and representatives of local community (including convention & tourism bureau) to ensure constant high-profile exposure for the hotel. You got skills? If you are able to perform the following, then you have come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team., • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Creativity and innovation are essential!, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Candidates must think on their feet and use their initiative to solve problems and deliver solutions, • Excellent customer relations, communication, presentation and organization skills of utmost importance, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws., • Able to change direction and work on multiple project aspects at once, • Enthusiastic, passionate, able to enthuse and motivate others, • Current, legal and unrestricted ability to work in the United States, • Candidates must have previous hospitality experience, • Minimum 3 years experience in the luxury, lifestyle market, • Minimum 5 years of previous sales as well as supervisory experience, • Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone, • Proficient computer knowledge. #LI-onsite

Job Description Venue Manager Moonlight Studios is seeking its next Venue/Studio Manager! The ideal Venue Manager has an outgoing personality, industry knowledge, and strong consultative selling skills with a sincere focus on customer service. Given the nature of this role, the Venue Manager must work in close proximity to or at our studio (330 Hudson St, New York, NY), and nights and weekends will be required to help support business operations. Candidates currently holding a management role within the corporate events services, event production, hotel, or upscale hospitality environment would be a great fit for this position. DESIRED SKILLS & EXPERIENCE: Ideal candidates should possess knowledge of venue management and operations within the event production industry. A minimum of two (2) years of venue management or high-level agency experience is preferred. CORE RESPONSIBILITIES: • Generate sales for Moonlight Studios, • Drive Marketing initiatives to Moonlight Studio's presence in New York, • Manage Live, Hybrid and Virtual Events and Shoots, • Maintain an onsite presence during events that will require some weekend and after-hours work, • Assist clients based on their individual usage need, • Organize all event details and communicate with necessary parties, • Create and Manage Vendor relationships, • Schedule and attend all meetings and walkthroughs for Moonlight Studios, • Build and Edit proposals and Invoices for Clients, • Manage all billing/payment terms, • Manage vendor commissions, • Self-starter that can thrive in both a corporate and start-up type environment, • Strong attention to detail and ability to work independently, • Knowledge of industry trends and technologies, • Strong ability to collaborate and coordinate, • Professional maturity, integrity, discipline, and a positive attitude, • Exceptional communication skills (both verbal and written), • Exceptional presentation skills, • Ability to manage the successful execution of a sales strategy, • Excellent negotiation skills, • Willingness to travel and work overtime, on weekends, and on short notice when necessary The experience we are looking for: • Bachelor’s degree or equivalent experience (3-5 years), • Minimum 3 years in venue management, event production/design sales, sales management account management and/or agency work., • Prior experience selling live event production along with hybrid or virtual events to major accounts, • Previous production experience and/or familiarity with event production terminology, • Strong experience with MS Office Suite, PowerPoint, and Mac-based Keynote for presentations., • Ability to create strong contacts in the Social, Business Meetings, Events, and Trade Show industries We offer an excellent benefits package including: • Medical Insurance, • Dental Insurance, • Roth IRA Powered by JazzHR KwVGEWNhcM

Job Description Market Segments: • Corporate Negotiated & Entertainment. We are seeking an experienced, tenacious and highly motivated individual to join our team as Sales Manager. The Sales Manager is responsible for driving revenue growth and achieving sales targets. This role involves developing sales strategies, building client relationships, and overseeing the sales process from prospecting to closing. Experience: • Cipriani 10 South Street (event venue) to handle all group and corporate leads funneled through., • Membership team to leverage and share leads back and forth., • Conduct site inspections, client entertainment, sales trips and trade shows as required., • Monthly target of proactive phone calls and site inspections/client entertainment., • Manage and direct the on-property multi-segment sales efforts to achieve hotel revenue goals by proactively targeting current and prospecting new targeted accounts in these markets to grow Casa Cipriani New Yorks business., • Create quarterly and yearly action plans., • Must be well versed and effective in selling high rated, luxury suites with a keen understanding of the ultra-luxury market., • Ability to be well versed on current trends in various markets and maintain confidentiality of information., • Attend hotel clients and local community business events to network and maintain high visibility, • Update management and relevant departments on VIP arrivals, meet and greet accordingly, • Perform monthly review account profile on room nights production and average rate and utilize Agency 360 & Demand 360 and relevant business intelligence tools to maximize ROI, • Ensure that all accounts profile, all sales reports and any other relevant information are updated in the CRM system, • Identify and communicate ideas, customer expectations from assigned segments and territory, • Perform job functions with attention to detail, speed and accuracy, • Prioritize, organize and follow-up on all actions, • Be a clear thinker, remaining calm and resolving problems using good judgment, • Understand guest service needs, • Work with minimal supervision, • Maintain confidentiality of guest and client information and pertinent hotel data., • Exceptional interpersonal skills - able to represent the property in the community, • Ability to prioritize and organize work assignments, • Ability to meet deadlines, • Experience with technology such as, • Delphi.fdc (sales force), • Opera Cloud, • Alliants, • Microsoft Office Suites Travel Perhaps 1 week per quarter. Day to Day duties: • Attend 9am, morning meeting for sales representative. Share this responsibility with Sales & Marketing Coordinator., • Occasionally create delphi reports as and when needed., • Refine existing and create new SOP’s where necessary. SOP's are a critical part of achieving success., • Ensure all previous week’s sales activity is in Delphi by EOD each Monday and generate report., • Ability to work independently and without close supervision. Qualify any reactive leads., • Solicit new business. Estimated at 2.5 million in net room revenue for 2025. GROUP • Take group lead inquiries, work with Revenue team to get rates, prepare a proposal in Delphia and share with client within 24 hours., • Ballroom events, set up booking in Delphi and unique booking link. Offer tours as needed., • Presidential Suite events are considered group revenue., • Prepare and issue group contracts and ensure payments collect initial and final deposits., • Use Hoteligence/demand 360 to solicit new corporate negotiated accounts., • Solicit new business from the Financial District neighborhood., • Work with the membership team to potential uncover new leads for corporate accounts., • Ensure all accounts are maintained in delphi and daily reports scheduled., • Use the ‘reservations entered yesterday opera report’ to uncover potential new corporate accounts., • Establish relationships with large entertainment accounts such as but not isolated to TAG/Ascot/Altour etc and increase production for entertainment business from them., • Establish relationships with Studios and relevant accounts on the West Coast to increase production in the entertainment segment., • Keep on top of award shows, concerts, fashion shows and all entertainment related activities in NY and penetrate our share of the business. Powered by JazzHR IKhBzVrKJ7

Job Description JOB TITLE: Senior Sales Manager REPORTS TO: Director of Sales and Marketing or Area Director of Sales Purpose for the Position: To increase hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals or other markets in order to promote the hotel and secure additional sales. Essential Responsibilities: • Provides professional and courteous customer service at all times., • Brand knowledge of Hyatt, Marriott, Starwood, Hilton, and IHG., • Must have Pre-Opening experience., • Makes personal sales calls., • Implements approved sales plan and action plans as directed., • Develops and searches for potential markets for hotel., • Develops and creates and implements innovative sales and marketing techniques., • Executes and distributes all in-house advertising and promotional campaigns., • Maintains competitive analysis statistical information., • Maintains current filing system on company accounts and prepares required reports., • Contacts in house meeting planners to promote good will and foster additional and repeat business., • Maintains good rapport with local civic groups and associations., • Prepares reports as requested: Sales Call Reports, Internal Sales Report., • Attends weekly sales meetings., • Attends weekly staff meetings., • Understand sales principles relating to the product you are selling., • Organize your own activities to make the best use of your time and efforts., • Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity., • Use arithmetic in computing the cost of sale to customer., • Maintain enthusiasm and interest throughout all conferences with buyers and sellers., • Keep accurate records of contacts, sales, and purchases. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong relationships with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of some college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years experience in sales with some background in convention center operations is desirable.

Job Description JOB OVERVIEW: The Director of Front Office oversees all aspects of the front office areas which may include, but are not limited to guest registration, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. POSITION DEPARTMENT: Front Office REPORTS TO: Assistant General Manager SUPERVISES: Assistant Front Office Manager Supervisor Curators ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: • Manage day-to-day operations and assignments of the front office staff; schedule, plan, and assign work. Develop and communicate departmental strategies and goals. Communicate and enforce policies and procedures., • Be a champion of Canary and ensure all forms are processed in due time., • Monitor the Kiosks and ensure they are properly working., • Review / Modify existing SOPs and implement them with the team., • Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues., • Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions., • Monitor front office staff to ensure guests receive prompt, professional attention and personal recognition. Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery guidelines in order to ensure total guest satisfaction., • Schedule and regularly conduct routine inspections of the front office and public areas to ensure appearance of such areas reflects highly on the hotel, brand and Company. Develop action plans to correct any deficiencies., • Monitor inventory and report any discrepancies to Director, Front Office, • Review and reconcile OTA's commissions and submit to accounting department monthly, • Analyze guest satisfaction data and develop and implement plans to achieve established goals related to guest satisfaction scores, front desk activities etc..., • Supervise car service offered by hotel and maintain hotel standards, • Achieve budgeted revenues, control labor costs and expenses, and maximize profitability within all areas of the front office. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel., • Maintain procedures for securities of monies, credit and financial transactions, and guest security. Check billing instructions and guest credit for compliance with hotel credit policy., • Assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications., • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Accounting, Sales and Marketing, Housekeeping and Maintenance., • Perform other duties as assigned., • May serve as "manager on duty" as required. QUALIFICATIONS AND REQUIREMENTS: Essential: Physical: • Frequently standing up behind the desk and front office areas, • Carrying or lifting items weighing up to 50 pounds, • Handling various objects, • Use a keyboard to operate various property management and reservations systems, etc., • Understanding: Ability to read, comprehend and carry out instructions according to established procedures, • Comprehension: Fluent in the English language, • Organizational Skills: Work efficiently, utilize multi-tasking, prioritize tasks, • Hygiene and Sanitation: Adherence to uniform, grooming and personal hygiene standards and expectations per SOP's, • Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings when scheduled, • Responsibility: Personal comportment in line with Standard, New York policies, standards, and expectations, • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently/, • Problem solving, reasoning, motivating, organizational and training abilities are used often., • Ability to travel to attend workshops, specialized training and/or certifications, etc., • Bachelor's degree in Hotel Management/Business Administration, • At least 3 years work experience in Front Office/Guest Services, • Multi-lingual The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job and are subject to change or modification without prior notice. This position is classified as non-exempt (per the Fair Labor Standards Act) and is not subject to overtime, by Federal and State Regulations. This job specification should not be construed to imply that these requirements are the position's exclusive standards. Incumbents will follow any other instructions and perform related duties as their supervisor may require. The CIVILIAN Hotel is an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status, partnership status, familial status, national origin/ancestry, alienage or citizenship status, mental or physical disability or medical condition, handicap, military status, veteran's status, genetic information, unemployment status, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, sexual or reproductive health decisions, or any other status protected by federal, state, or local law ("Protected Characteristics").

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. 🌏 Location Preference: This is a remote US-based role, with a strong preference for candidates based in the Eastern half of the United States due to our expected growth trajectories in the region. This location alignment will enhance collaboration across time zones and support effective communication with team members, property partners, and stakeholders. If you see a specific location on this job posting it is because some job boards require it. The RoleKasa is seeking a talented and driven individual to join our team as a remote Portfolio Revenue Manager. In this role, you will lead a small, high-performing revenue team and take full ownership of optimizing revenue and profitability across Kasa's expansive portfolio of hotels and multifamily properties. You will leverage your deep expertise in revenue strategy to drive thoughtful and impactful outcomes, collaborating closely with Portfolio leadership to ensure alignment. A key focus of this role will be fostering strong relationships with property partners and driving financial prosperity across the portfolio. If you thrive in a dynamic environment and are passionate about delivering results through strategic revenue management, we'd love to hear from you! This role reports directly to the Head of Revenue Strategy and requires close collaboration with teams across marketing, sales, financial strategy, and real estate. A key responsibility will be regular engagement with property partners and owners to align on strategies, foster strong relationships, and drive mutual success. If you have deep expertise in revenue management, a strategic mindset, and a passion for optimizing performance in a dynamic environment, we'd love to hear from you! Responsibilities • Take full ownership of the properties within your portfolio, with performance measured on both absolute and relative metrics., • Actively monitor and adjust pricing across your portfolio markets to optimize revenue., • Collaborate proactively with Sales, Marketing, and Operations to implement strategies aimed at improving the bottom line for property owner partners., • Conduct recurring revenue performance reviews for executives and the broader leadership team at Kasa., • Implement innovative pricing strategies and lead efforts to identify and capitalize on ancillary revenue opportunities., • Produce top-line forecasting and budgeting reports for portfolio properties, leveraging market data and competitive analysis to inform decision-making.About the TeamKasa's Revenue Management team is a key contributor to Kasa's long-term success, driving market-leading profit margins across our diverse portfolio of properties. As part of our growing Revenue Management team, you'll have the opportunity to shape the future of Kasa's pricing strategies while contributing to growth objectives. The Revenue Management team is responsible for the performance of our units across all markets. This is achieved by listing properties on all major OTA platforms and implementing customized sales and advertising plans to boost direct revenue.At Kasa, we partner with some of the largest property owners and managers in the nation. These relationships are one of our most valuable resources. The Revenue Management team plays a critical role in these interactions, working closely with property partners, including investors, asset managers, and property managers to foster partnerships and achieve shared success.Skills, • Revenue Management Expertise: Strong familiarity with hotel and/or vacation rental yield management techniques, with a proven ability to optimize revenue., • Effective Communicator: Excellent verbal and written communication skills, with the ability to present confidently and clearly to both internal and external stakeholders., • Collaborative Team Player: Dependable and responsive, with a reputation for solving problems and answering revenue-related questions. Highly organized and detail-oriented, with meticulous note-taking practices., • Technologically Savvy: Embraces the role of technology in successful yield management programs and is open to learning new systems. Able to think creatively and work with imperfect data to drive results., • Detail-oriented and Time Management Proficient: Excels in managing multiple ongoing processes, maintaining superior attention to detail, and meeting deadlines., • Analytical and Data-Driven: Skilled at analyzing large datasets to generate insights that inform pricing decisions and maximize revenue strategies.Experience, • 4+ years of experience in a yield or revenue management role, • You're highly motivated and able to maintain efficiency while working independently., • You're proactive by nature and can act decisively when needed., • You're a team player who is committed to uplifting your coworkers and the company., • Proficient in Google Sheets, Microsoft Excel and familiarity with online booking channels (Airbnb, Expedia, Booking.com, VRBO etc.), and pricing tools, • We are headquartered in San Francisco but this position can be based anywhere - must be self-motivated and comfortable working remotely.Plus if..., • You have yield and/or revenue management experience in the short-term rental apartments/vacation rental sector, • Familiarity with the local hospitality and vacation markets, • Experience in SQL or using data visualization tools like Looker or Tableau, • You flourish working in a remote-based roleIn one year, you will succeed at Kasa by having:, • Take ownership of pricing decisions and yield management initiatives within your portfolio, • Achieve an overall increase in RevPAR based on pre-determined goals, • Help the underwriting team to evaluate new or existing market opportunities, • Provide real-time analytics to senior leadership for strategic decisions, • Be instrumental in building proprietary algorithms to ensure Kasa's long-term financial success, • Collaborate with the guest experience team to streamline pricing inquiriesDay in the Life of a Kasa Portfolio Revenue Manager, • Actively monitor occupancy and prices across 20+ properties, • Adjust pricing to maximize perishable inventory, • Implement new yield management programs for the portfolio and individual properties, • Optimize online channel mix and drive new channel expansion decisions, • Recommend fee and billing changes to maximize margin expansion, • Collaborate with marketing, sales, and reservations teams to improve overall RevPAR, • Deliver meaningful revenue analytics to senior leadership, • Collaborate with tech team to develop pricing algorithms and improve proprietary yield management systemsWant to learn more about the Kasa experience? Save 15% on kasa.comBenefits, • Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!, • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates., • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work., • Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday., • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of deferred salary., • The Pay: The base pay range for this role is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits., • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage., • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job DescriptionDescriptionBy applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities • Serves as a sales agent and understands the need to achieve financial targets; receptively accepts and follows guidance from the Shore Excursion Manager., • Follows established sales techniques and recognizes appropriate opportunities to upsell tours or sell additional tour products., • Regularly participates in tours and training to gain a complete knowledge of all tour programs, sales techniques, and policies., • Consistently and promptly attends Tour Office hours and is familiar with documented booking closing times per Hotel Policies and Procedures., • Carefully monitors the status of tours returning to the ship and immediately notifies the Shore Excursion Manager, Bridge, Guest Services Director, and Food & Beverage department of all delayed tours whenever necessary., • Ensures tours are dispatched efficiently from designated lounges; properly sets up and organizes lounges prior to tour meeting times, • Minimum 1 year experience in Shore Excursion operations with a land-based resort or tour company preferably in an international environment. Prior tour staff or shipboard onboard revenue experience preferred., • Minimum 1 year sales experience in a related field. Ability to conduct financial transactions quickly and accurately., • Extensive knowledge of Microsoft Products, Point of Sales Systems, Database, and Mobile Devices., • Fluent English language skills, both verbal and written., • Knowledge of Japanse language., • Understanding of the foundation of customer service; ability and willingness to deliver outstanding service to our passengers., • Commitment to continuously display and deliver genuine care to our passengers and staff and surprise and delight passengers throughout their cruise experience., • Motivation to excel in all aspects of job duties and responsibilities. Personable communicator with outstanding social skills and a warm, friendly, and caring personality., • Willingness to embrace all Company values and Service Credo and lead by example. Ability to adapt and adjust to a variety of circumstances. BenefitsPrincess Cruises offers many benefits. This position is afforded comfortable, shared cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job DescriptionDescriptionBy applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities • Serves as a sales agent and understands the need to achieve financial targets; receptively accepts and follows guidance from the Shore Excursion Manager., • Follows established sales techniques and recognizes appropriate opportunities to upsell tours or sell additional tour products., • Regularly participates in tours and training to gain a complete knowledge of all tour programs, sales techniques, and policies., • Consistently and promptly attends Tour Office hours and is familiar with documented booking closing times per Hotel Policies and Procedures., • Carefully monitors the status of tours returning to the ship and immediately notifies the Shore Excursion Manager, Bridge, Guest Services Director, and Food & Beverage department of all delayed tours whenever necessary., • Ensures tours are dispatched efficiently from designated lounges; properly sets up and organizes lounges prior to tour meeting times, • Minimum of 1 year of experience in Shore Excursion operations with a land-based resort or tour operator, preferably in an international environment. Prior experience in onboard revenue roles or as tour staff on cruise ships is a strong asset., • At least 1 year of relevant sales experience. Must be capable of processing financial transactions efficiently and accurately., • Solid knowledge of Microsoft Office applications, Point of Sale (POS) systems, databases, and mobile devices., • Fluency in both English and Japanese is required, with strong verbal and written communication skills in both languages., • Deep understanding of customer service principles, with a strong commitment to delivering exceptional guest experiences. A passion for creating memorable moments and exceeding guest expectations throughout their journey., • Self-motivated and enthusiastic, with a drive to excel in all responsibilities. Must be a personable communicator with excellent social skills and a warm, friendly, and caring demeanor., • Demonstrated commitment to upholding the company’s values and Service Credo. Must lead by example, and be adaptable and resilient in a fast-paced, ever-changing environment Job BenefitsEmbark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy: • A competitive salary package., • Your comfortable double cabin - your space to relax and recharge., • Company-paid travel to and from the ship, so you can focus on the journey ahead., • Access to exclusive areas and benefits onboard (depending on the rank and occupational group)., • A vibrant recreation and welfare program designed to support your well-being and work-life balance., • Access to exceptional learning and development opportunities to grow your skills and advance your career., • The chance to travel the world, exploring exciting destinations while doing what you love., • A welcoming, inclusive, and dynamic work environment where your contributions are valued.Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.

Job #2222 We are seeking an Executive Assistant & Office Manager, to support the executive leadership team of an education tech startup. This dual-role provides high-level administrative support to the founders while ensuring smooth day-to-day operations of the company’s NYC office. The ideal candidate thrives in fast-paced environments, is proactive in anticipating needs, and brings structure to a dynamic team. Key Responsibilities: • Provide direct administrative support to the co-founding executive team, including calendar management, meeting coordination, and document preparation, • Coordinate internal and external meetings, including booking rooms, preparing agendas, and ensuring follow-ups, • Manage logistics for sales team and company-wide travel (flight and hotel booking, itineraries, etc.), • Plan and coordinate company events and team offsites, • Oversee daily operations of the NYC office, including vendor relationships, inventory, and basic facilities upkeep, • Serve as a welcoming point of contact for on-site guests and candidates during in-office interviews, • Assist with light ad hoc operational tasks that support broader team efficiency, • Proactively identify ways to reduce friction and improve executive and team efficiency, • Adapt easily to a startup environment and wear multiple hats as needed, • Communicate clearly and effectively with both in-person and remote team members, • Foster a professional, welcoming, and inclusive environment in the office Requirements: • 5+ years of experience in executive support, office management, or operations within high-growth or startup environments, • Ability to manage complex schedules, navigate multiple priorities, and collaborate with leadership; strong judgment and discretion expected, • Highly organized and detail-oriented, • Self-starter who thrives in ambiguity and builds processes from the ground up, • Personable and confident communicator who can interact with senior leadership and team members alike Salary: Up to $120,000/yearly & comprehensive health coverage Location: New York City, NY. Full-time, hybrid work setting

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… The Sales Coordinator supports the sales team administratively to produce unrivaled hotel events and guest experiences. The details include organizing and coordinating event setup requests, guest chamber reservations, contracts and proposals, amenities and other administrative bits and bobs that come up. Communication and collaboration are king (or queen) and although this position starts on the sales team, they work with every hotel department to ensure each guest stay or group goes off without a hitch. It helps if the guest sings our praises too. Let’s face it! This is the job that makes the world go round… The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Ring. Ring. That’s the phone and we need an outstanding, professional, proactive representative of the Virgin Hotels brand to pick it up. This is the first point of sale and will set the tone for the rest of the Virgin experience., • A site inspection is a tour with a potential client highlighting our awesome event space and guest chambers. This is muy importante at the hotel and takes a lot of preparation. The Catering & Events Coordinator will support the catering team by preparing a client overview, distributing to the hotel, prepping the guest chambers and even brainstorming a cool amenity., • We are looking for a vibrant whippersnapper who see a future on the sales team. You give us great energy and a thirst for learning and we will give you an awesome education. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team., • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Creativity and innovation are essential!, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Report to designated shift in assigned attire on time (if applicable), • Flexibility to work different shifts, including on the weekends, holidays and nights., • Candidates must think on their feet and use their initiative to solve problems and deliver solutions, • Excellent customer relations, communication, presentation and organization skills of utmost importance, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws., • Able to change direction and work on multiple project aspects at once, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • High school equivalent or education required, • Minimum 1-2 years of previous sales administrative experience, • Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone, • Proficient in MS Outlook, Excel, Word and PowerPoint

Job DescriptionSalary: At Phillip Jeffries, every relationship begins with a thoughtful first impression. Were looking for a Client Onboarding Ambassador whos ready to make that moment count. As our new Client Onboarding Ambassador, youll be the first voice new trade applicants hear and the guide who walks them through their initial experience with Phillip Jeffries. Reporting to our Sales Development Manager, this remote role is all about building trust, creating clarity, and ensuring a smooth transition into our world of luxury wallcoverings. If youre naturally warm, detail-oriented, and love connecting with people, this role might be the perfect fit. What Youll Be Doing Client Engagement and Onboarding • Deliver a PJ-branded, five-star welcome to new trade applicants, • Make outbound calls to confirm business details and assign accounts appropriately, • Ask guided intake questions to collect project information and client needs, • Create web user profiles and logins for new trade accounts, • Provide introductory product and brand information prior to sales team hand-off, • Guide non-trade inquiries to appropriate ecommerce or partner resources, • Enter customer and business details accurately into CRM, • Place initial sample and mailer orders for new trade accounts, • Respond to phone and email inquiries with speed and professionalism, • Provide basic product, pricing, and stock information to clients, • Route more complex or in-depth inquiries to the appropriate sales team, • Support sales team continuity and maintain a consistent onboarding experience What You Bring to the Table: • Experience: You have at least three years of success in sales, sales development, or telesales. Experience within the design industry is a strong plus, but what matters most is your ability to build relationships and manage client interactions with professionalism and care., • Communication Skills: Your written and verbal communication skills are excellent. You can clearly and confidently convey information, whether its over the phone, email, or in CRM notes. You know how to listen actively and respond with empathy and precision., • CRM Proficiency: You are comfortable navigating customer relationship management systems and understand the importance of keeping accurate and up-to-date records. You use CRM tools to track client information, follow up on leads, and support sales workflows efficiently., • Remote Work Capability: You are self-motivated and disciplined, able to work independently in a remote setting. Staying connected with your team and managing your time effectively come naturally to you., • Client-Focused Attitude: You genuinely enjoy helping people and are committed to delivering a positive experience for every client. You are patient, approachable, and always keep the clients needs front and center., • Organizational Skills: You are comfortable juggling multiple tasks at once while maintaining attention to detail. You prioritize well, manage your workload without missing deadlines, and take pride in your accuracy., • Personable Style: You have a warm and friendly communication style that makes clients feel heard and supported from the very first interaction. Your natural approachability helps build trust quickly and sets the tone for a great working relationship. Why Phillip Jeffries? As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team. Compensation Benefits: • Current base salary ranges from $55,000 to $62,000 (annually), based on sales experience, • Annual Sales Bonus plan, • Annual Company bonus program, • Annual Cost of Living Increase, • Retirement Plan - company automatically contributes approximately 10% of your annual compensation Health Benefits: • Medical Coverage low cost to the employee ($30 per month), • Spouse/ Domestic Partner/ Civil Union Partner Coverage, • Family Coverage, • Health Reimbursement Account (HRA), • Prescription Plan, • Dental and vision coverage, • Tax advantages through Flexible Spending Accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars Other PJ Perks & Benefits: • 16 Paid days off per calendar year, • 10 Paid holidays, • Company Closure the week between Christmas & New Year's, • Earn Paid time off for community service - Up to 3 days per year, • Detailed onboarding plans that outline 30/60/90 goals and trainings., • Employee Discount on PJ Wallcoverings About Us: Phillip Jeffries, the worlds leader in natural, textured and specialty wallcoverings, has been providing award winning designs to the architectural and interior design community for over 40 years. With a diverse collection of product, Phillip Jeffries has provided luxury goods that grace the walls of properties such as the Wynn Hotel in Las Vegas and the Barneys New York stores as well as luxurious homes throughout the world. To learn more about Phillip Jeffries, please visit us at. Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager.Immediately Guest Service, Agent, Service, Guest, Sales Coordinator, Office Manager, Retail.

The Group Sales Manager is responsible for generating group business opportunities for Hyatt Centric Wall Street New York. The Group Sales Manager will drive revenue through proactive sales efforts, collaboration with the sales and events team, and execution of sales strategies aligned with hotel go

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager.Immediately greet guests and offer to assist with their needs.Register and assign guests to hot

Corporate Event Sales Manager Wythe Hotel, Williamsburg, Brooklyn NY The Opportunity At the intersection of Brooklyn's industrial heritage and its cultural future stands Wythe Hotel - a pioneer that helped transform Williamsburg into one of the world's most dynamic neighborhoods. As we evolve with our neighborhood, we seek a Corporate Event Sales Manager who resonates with both Brooklyn’s heritage and future. This role is for someone who sees beyond transactions to create lasting relationships with New York's most innovative people. You'll be the architect of experiences that reflect our position at the intersection of New York and the world, where a century-old factory building houses tomorrow's ideas. Why This Role Matters Wythe celebrates a fundamental truth: in our increasingly digital world, the moments when people gather have never been more precious. We're not just providing refuge from the digital - we're fostering environments where teams reinforce their chemistry, ideas flow freely, and the energy of being together transforms routine gatherings into defining moments. Our clients are communities and organizations that understand their teams are more than business efficiencies - they are the inspiration and connection itself. All gatherings at the Wythe are designed to satisfy human need for connection. You'll help forward-thinking companies create these essential moments, positioning the Wythe as their home for experiences that remind teams why they chose to work together in the first place. What You'll Do Strategic Business Development • Cultivate relationships with innovative companies that align with our neighborhood and values, • Continue to position Wythe as the first choice for corporate gatherings that require both substance and style, • Identify and pursue partnerships with Brooklyn's tech, creative, and cultural sectors, • Develop deep understanding of each client's culture to create perfectly tailored proposals Sales Excellence • Manage the full sales cycle with grace and precision, • Conduct property tours that feel more personal and cultural experiences, • Craft proposals that share our story with prospective clients, • Consistently achieve revenue targets while maintaining our standards of discretion, • Convert inquiries into lasting partnerships with an intuitive understanding of client needs Cultural Ambassador • Represent the Wythe's position in Brooklyn's cultural landscape, • Connect clients with our network of artists, makers, and cultural institutions, • Understand the evolving needs of innovative companies, • Contribute to our reputation as tastemakers in experiential hospitality Who You Are • A relationship builder who creates lasting social and professional connections, • Someone who is energized by collaboration, • A storyteller who believes that space and experience matter, • Culturally fluent, equally comfortable with startup founders and Fortune 500 executives, • Detail-oriented without losing sight of the bigger picture, • Passionate about Wythe’s role in the continued evolution of Brooklyn Experience & Skills Required: • 3-5 years of luxury hotel or high-end event sales experience, • Proven track record of meeting revenue targets in competitive markets, • Exceptional written and verbal communication skills, • Proficiency with CRM systems and sales analytics, • Bachelor's degree or equivalent experience Valued: • Existing relationships within New York's corporate community, • Experience with cultural institutions or creative industries, • Understanding of Brooklyn's business landscape, • Multilingual capabilities What We Offer Beyond competitive compensation and benefits, we offer something rarer: the opportunity to be part of a defining moment in luxury hospitality. You'll work alongside passionate professionals who believe that hotels can be more than places to sleep - they can be catalysts for culture and connection. • Base salary commensurate with experience ($90,000-$100,000 plus commission), • Performance-based incentive structure, • Comprehensive benefits package, • Ongoing professional development, • Access to our network of cultural partners, • The chance to shape how discreet luxury is defined in Brooklyn The Future This role is positioned for growth as we expand our vision. The right candidate will have opportunities to influence our strategic direction and potentially grow into broader commercial leadership roles as we establish new standards for experiential hospitality. To Apply: Send your resume and a note about why the Wythe's vision resonates with you. We're less interested in generic cover letters than in understanding what draws you to this particular opportunity at this particular moment. The Wythe Hotel is an equal opportunity employer committed to building a team that reflects the diversity and dynamism of Brooklyn itself.

About Dovetail + Co Dovetail + Co is a creative, full-service dynamic hotel company headquartered in New York City with assets from Hawaii to Bermuda. Founded in 2018, we currently own interests in and/ or manage six hotels, 850 hotel rooms and 16 bars and restaurants. We strive to be best-in-class and vertically integrated, managing all aspects of hotel investment, development, creative, and operations to exceed all stakeholders’ expectations. Our culture is entrepreneurial, team-based and results-oriented. We believe that empowered enthusiastic people who are aligned in spirit and vision create extraordinary results. This is an exciting opportunity to join our growing team, lead our unique collection of independent hotels and resorts, and help us build into the next phase of growth at Dovetail. For more information, visit Position Overview Dovetail is seeking a dynamic, experienced, and hands-on hotel professional to become an integral part of the team to have direct oversight over the two New York hotels that we directly manage (Urban Cowboy Lodge and Now Now NoHo) as well as support the hotels that we co-manage with our third party managers (Cambridge Beaches Resort & Spa, Wayfinder Newport, Wayfinder Bishop, & Wayfinder Waikiki). The position is intended to be holistic with responsibility that spans strategic to tactical with the ability to support and lead our on property general managers. The candidate will have had general manager experience with boutique hotels and food & beverage outlets. The candidate will report to Dovetail’s CEO and work closely with the executive team to align operational goals with the overall business strategy, ensuring sustainable and profitable growth. Dovetail is based in NYC and this position should either be based in NYC or have the ability to commute to NYC on a regular basis. Position Responsibilities Operations • Champion people first culture to elevate team member and guest experience, • Lead, mentor, and motivate General Managers and department heads, fostering a culture of teamwork, accountability, and continuous improvement, • Develop and audit operational SOPs Commercial • Drive commercial strategy, aligning sales, marketing, and revenue goals fostering a high-performance culture, • Strengthen the hotel’s brand positioning and reputation through targeted marketing and communication strategies, • Collaborate with marketing and programming teams to create immersive guest experiences and on-brand activations Financial • Setup, develop, and monitor operational budgets and optimize financial performance and KPIs, • Initiate, implement, and analyze accounting procedures to include: labor forecasts, inventory procedures, financial forecasting, annual budgeting procedures, capital expenditures, payroll, and month-end analysis, • Support the development and execution of accounting SOPs for AR, AP, and month end closings alongside property GMs and corporate accounting resources, • Support asset management and investments with new acquisition underwriting & due diligence Qualifications • 5+ years of experience as a General Manager, • Experience (and passion) for boutique independent hotels, resorts, and F&B, • Strong leadership and team management skills with a focus on performance and results., • Strong interpersonal skills and the ability to build trust and credibility with internal and external stakeholders., • Hands-on leader who’s comfortable rolling up their sleeves while balancing strategic thinking, • Ability to thrive in a fast-paced, entrepreneurial environment with a focus on continuous improvement, • Experience working with property management systems (e.g., StaynTouch, Opera, Mews), POS (Toast) systems, and guest feedback tools (Revinate, Akia)., • Willingness and ability to travel. Benefits • Salary and performance-based incentives commensurate with experience., • Comprehensive health and wellness benefits with 401k matching program., • Opportunities for professional development and career growth. We are excited to hear from you!

Sales Administrative Assistant. Assist the Sales Team in the administrative functions required for effective hotel sales and management. Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence.

Job DescriptionDescription: Company Overview: Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed every day. We are one of the top employers due to our competitive wages, benefits packages, and the opportunity to advance your career and be part of the team. 90% of our team members say, "I Love My Job" and 92% say they are proud to work for Margaritaville and Landshark. Benefits: Weekly Pay, Staff Member discounts, Tuition Reimbursement, Fun upbeat working environment, Career Growth, 401K Matching, Paid time off, and more! Job Overview: Responsible for efficient and profitable day-to-day management of all kitchen operations of the venue, and directly supervises Assistant Kitchen Manager and Chefs throughout their respective areas and ensures positive performance that adheres to budget and meets standards by performing the following duties: Salary Range: $90,000.00-$120,000.00 Position Description: • Ability to perform all responsibilities of each position in the kitchen., • Assists General Manager in all facets of operation to include financial, forecasting, recruiting, entertainment, sales, and marketing., • Develops menus for restaurant operations., • Performs a daily walk through of inventory to determine daily production., • Conducts proper ordering procedures to maintain appropriate par levels of all kitchen related products., • Performs a daily line check to ensure consistent tastes, accurate temperatures, and quality of items., • Ensures and enforces a high standard of service efficiency, sanitation, training, and safety practices., • Interviews, hires, develops, trains, and manages all Sous Chefs, prep cooks, line cooks, and back of house trainers., • Meets or exceeds budgeted financial goals., • Maintain current recipe cards and cost sheets on all menu items., • Meets daily with Sous Chefs to coordinate and ensure production standards., • Conducts meetings with staff at regular intervals., • Responsible for labor control and assigning duties to supervisors and staff members., • Accountable for the development, performance, coaching, and timely completion of all annual salaried and hourly performance reviews., • Ensures accurate completion of culinary Staff Member schedules in accordance with forecasted business volume., • Anticipates and recommends employment needs., • Works closely with Hotel operations., • Establish and inspect daily, methods of food preparation and cooking., • Coordinates catering/banquet functions with the appropriate Department Head., • Ensures proper plate presentation and adherence to product specifications and recipe guidelines., • Responsible for quality of products and waste prevention., • Ensures the highest quality product reaches our guest and meets specifications., • Ensures that all productivity and quality standards are maintained., • Ability to calculate COGS and troubleshoot discrepancies in cost reporting., • Ability to forecast Labor Cost based on historical data and trends., • Maintains high-level of knowledge regarding the company’s products and happenings and communicates properly to guests; establishes rapport with all guests through name recognition., • Performs other duties and tasks as assigned or determined by Department Heads and moves with a sense of urgency., • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents., • Minimum of five years experience in a high volume food and beverage environment required., • Excellent written and verbal communication skills., • Ability to interact professionally with other departments and outside contacts., • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal, • supervision., • Excellent judgment and decision making abilities., • High school degree or GED required, • Bachelor’s degree (BS) preferred or Associate’s degree (AA) in a related field, • ACF certification or appropriate program or equivalent required, • Certified Professional Food Manager Certification required, • Health permit/food safety and Alcohol Awareness. Staff Member is required to obtain cards individually and, • provide proof of possession prior to first day of employment subject to local laws, • OTHER:, • This position will have limited travel up to 20% of the time. Travel will be required for occasional deliveries, visits, • to other locations, and/or company meetings., • Must be able to work in a fast-paced, high energy, and physically demanding environment., • Must be able to spend 90% of working time standing, walking, and reaching and 10% of working time sitting., • Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position., • Feeling or grasping objects of different size and shape., • Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces., • Will be required to use physical capabilities including climbing and ascending or descending ladders, stairs, and ramps., • Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently., • Must be able to communicate clearly with our guests in the primary language of the restaurant, specific to location. (Primarily English), • Hearing sounds at normal speaking levels with or without correction., • Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus. WORK ENVIRONMENT: • Exposed to weather conditions and prevalent temperature changes., • Subject to moderate to high ambient noise levels., • Frequently required to function in narrow aisles or passageways., • Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping., • Frequently required to wash hands and/or wear gloves.

Job Description Job Title: Receptionist / Customer Service Representative Department: Insurance & Travel Reports To: Manager PRIMARY PURPOSE General office work, answering telephones, computer data entry, and customer service. DUTIES AND RESPONSIBILITIES Accounts Payable (40%) 1. Assists the Accounting Manager in performing all Accounts Payable functions. Such duties include, but are not limited to: • Opening and/or sorting finance mail, • Creating and sending invoices, • Receiving and Distributing payments 2. Input Accounts Payable data into the accounting system after all approvals have been made., 3. Assists in running checks as directed by the Account Manager. • Works with Senior Account Manager to ensure that key bills are paid on time., • Ensures that no penalties accrue for late payments. 4. Gets checks signed. Prepares material for mailing, ensuring that appropriate copies are maintained and filed, according to departmental guidelines. Receptionist and General Administration (40%) 1. Handles reception duties including telephone answering, distributing leads and other related duties., 2. Works with Senior Account Manager in handling general administrative duties, including, but not limited to: • Managing supply inventory and doing ordering, • Filing, • Copying, • Providing shipping room back-up, as needed, • Other related duties, • Provides department workflow support, • Translations and assistance with other agency services provided 3. Other office duties, as required, including but not limited to : typing, filing, making reservations, and making telephone calls. Travel Planning and Sales (20%) 1. Handles quoting and sales of travel related products, including flight, hotel, and car rental services. EDUCATION and/or EXPERIENCE Qualifications and Requirements: · Education: High school degree. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from clients and customers. BILINGUAL ENGLISH & PORTUGUESE MATHEMATICAL SKILLS Ability to apply concepts of addition, subtraction, fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly seated and required to talk and hear. The employee is occasionally required to stand, walk, and use their hands. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee working in an office setting. The noise level in the work environment is usually moderate. SPECIFIC REQUIREMENTS Skills: • Word processing software, • Accounting (payables, receivables, general ledger, billing) software, • Spreadsheet software, • Ability to use the Internet and e-mail, • Accounting terms, principles, and processes Company DescriptionEstablished in 1986 Costa Do Sol Travel Agency is a family owned and operated business. Our small office setting makes working here inviting while our 39+ years in the industry has allowed us to gain a firm understanding of the travel industry. Come earn money while helping people discover the world!Established in 1986 Costa Do Sol Travel Agency is a family owned and operated business. Our small office setting makes working here inviting while our 39+ years in the industry has allowed us to gain a firm understanding of the travel industry. Come earn money while helping people discover the world!

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities The Operations Manager (Banquets) is responsible for ensuring smooth operations within the property's banquet and event spaces. This position is the outlet leader who helps the property achieve its goals by being an advocate, change leader, and champion for inspiring achievement in the department. The Operations Manager (Banquets) must harmonize the culture, mission, values, and quality standards to ensure maximum potential is achieved. This person must create an exceptional climate of professional and personable service that ensures the long term engagement of employees, guests, and owners. * • Lead, direct, and manage all department operations. Maintain regular presence throughout the department., • Establish and maintain accurate inventory records. Participate in periodic department inventories. Recommend appropriate actions based on results of inventory reporting., • Monitor operations to ensure consistent sequence of service is followed and all brand standards are properly executed., • Monitor performance of the banquet and catering team through verification and analysis or meeting planner satisfaction, mystery shop and quality audits. Initiate corrective action in a timely manner., • Ensure the proper handling, maintenance, storage, and security of all department equipment., • Work closely with the audio/visual team to ensure client needs and expectations are met., • Ensure quality and timeliness of work performed by contracted vendors., • Ensure compliance with all applicable laws and regulations., • Prepare and execute business plans to ensure the maximization of department performance., • Create and develop goals and operational strategies for the operations that are aligned with the Hard Rock brand. Communicate the role that each employee has in their achievement and ensure accountability., • Analyze and identify financial opportunities including cost controls, productivity levels, and revenue generation., • Monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly., • Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs., • Balance staffing levels and labor to achieve ideal employee/guest engagement and cost ratio., • Attract and select the best talent available from inside or outside the organization., • Develop and implement strategies to retain staff., • Train, coach, and counsel managers, supervisors and employees to achieve their career goals and maximize their potential. Monitor and evaluate staff performance and deliver recognition and rewards., • Promote a positive work environment for all employees and ensure all employment related processes and documentation are in compliance., • Ensure all staff have food safety, sanitation, and responsible alcohol service certifications required by law., • Conduct regular meetings with staff to communicate global programs, implement new products and procedures, and discuss areas of opportunities, special events, and other activities., • Participate in and ensure Sound Checks are being conducted in department., • Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality., • Resolve guest complaints and implement changes to prevent future issues., • Resolve guest and client complaints and implement changes to prevent future issues., • Monitor quality assurance program scores and guest feedback. Take corrective action when necessary., • Maintain presence in property during peak business periods., • Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines., • Maintain effective relationships with guests., • Develop positive relationships within the business and social community., • Promote the organization in and out of industry and at relevant trade associations., • Present a professional image to employees, guests, clients, owners, and investors., • Coordinate ongoing industry research to detect market trends and related information for development of new strategies and/or concepts/services. Implement new products/services accordingly and develop analysis of return on investment., • Operate ethically to protect the Hard Rock brand. Ensure brand and business initiatives are implemented., • Maintain confidentiality of guest, employee, and company information. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • 5+ years’ experience in hospitality banquet management, including 3 years in a leadership role., • Degree/diploma in Hospitality Management, or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position., • SKILLS, • High energy with effective and influential people skills. Positive attitude and the desire to motivate others., • Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming., • Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas., • Strong communication and listening skills and excellent speaking, reading, and writing ability., • Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization., • Ability to perform complex quantitative calculations or reasoning., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing., • Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.)., • Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy., • Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Ability to obtain impressions through the eyes., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment., • Deep understanding of lifestyle hotels and premium dining products and services., • Passion for music and knowledge of music trends preferred., • Self-starter with an entrepreneurial spirit and strong organizational skills, • Must meet legal requirements for any required licensing., • Ability to work evenings, weekends, and holidays, as needed.

Job Description Assistant General Manager SUMMARY: Manages the functional areas of guest registration, night audit, guest reservations, housekeeping/laundry, and food and beverages areas to ascertain guest satisfaction and associate satisfaction – and maximize hotel profitability. Assist general manager in day-to-day operations of the hotel and is acting manager in the general manager’s absence. RESPONSIBILITIES: • Supervision of Front Desk Personnel, develop and post weekly work schedule of Front Desk Associates. Provide support to the Front Desk at busy times, by answering the telephone, taking messages, and assisting guests in the registration and checkout of the hotel., • Assist with selection, training, counseling and motivating hourly associates. Conduct Front Desk personnel performance appraisals., • Ensure Front Office associates follow proper cash control procedures., • Supervision of Breakfast Personnel. Assisting them in the selections of food items. Coordinating and assisting with the purchase of food and supplies from Food Supplier. Develop an inventory control of food and supplies., • Assist the General Manager and Housekeeping Manager in the supervision of the Housekeeping Department., • Assist in monitoring the expenses of each departmental budget with the exception of the Sales Department and Maintenance Department., • Participate in the development of the hotel expense budget., • Assist hotel management and sales teams with the implementation and execution of revenue programs to ensure that the hotel’s room occupancy, average daily rate, and RevPar objectives are met., • Coordinate and administer the daily transmittal of cash and checks to the bank. Responsible for the Accounts Receivable and Accounts Payable ledgers., • Able to perform Night Auditor Duties., • Balance Hotel books at the end of each period. Prepare audit reports for end of period. Send End of Period reports to Corporate on the due date of each new period., • Work with individual vendors - making sure services and invoices match; getting the best price for supplies., • Ensure an associate attitude of attentiveness and anticipation of guest needs., • Ensure proper delivery of guest special requests., • Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with all guest services and facilities., • Responsible for knowing hotel emergency procedures., • Train associates to act accordingly in the event of an emergency or accident at the hotel., • Assist in the maintenance of the key control program that is already in place, • Ensure the security needs of the property and guests are met., • Participate in community activities, associate functions, and guest events., • Ensure effective departmental communication and information systems through logs, department meetings and hotel meetings., • Communicate with the General Manager on a daily basis., • Inform General Manager of potential problems with guests and progress of special projects., • Perform “Manager on Duty” responsibilities as required., • Ensure proper communication and teamwork are continuous with sister properties