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Job DescriptionAre you a hospitality professional with experience in Tennis and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a FULL-TIME Tennis Pro Shop Attendant. ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Assists Tennis Director and Pro Shop Manager with the overall tennis program. Initiates and/or implements corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Sell merchandise; keep Pro Shop clean and well-stocked; ensure that amenities to members are well presented; take messages, court reservations; ensure players are accurately recorded on court sheet; help with arranging games for members. Primary Responsibilities: • Assist Pro Shop Manager as required, • Always maintain a professional appearance, • Stock merchandise, • Sell merchandise, • Answer phone, • Take messages, • Check players in, prior to court assignment, • Assist in making games for members, • Reserve court time, • Record daily sales, • Ensure Pro-Shop, bathrooms, and court-yard area are neat, • Ensure towels, cups and soda are available for players, • High school diploma preferred., • Computer skills, and preferably multi-lingual., • Retail experience is also preferred., • Indoor business environment and somewhat outdoor assignments, • Able to lift 15LBs or more Equal employment opportunity - Drug-free Workplace

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Restaurant Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. The server is responsible to serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner; ensures a positive experience for all guests. RESPONSIBILITIES AND AUTHORITIES: • Always treats guests with courtesy and respect in a variety of situations., • Displays honesty & integrity., • Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity., • Greets guests upon arrival; assists with seating as needed., • Presents menus/wine lists to guest sand describes all daily specials., • Takes food and beverage orders accurately and courteously; responds to guests’ questions regarding food and beverage items., • Opens/presents/pours wines and champagnes in a professional manner as needed., • Accurately writes tickets for food and beverage items; turns tickets into kitchen/bar in a timely manner; coordinates with kitchen staff to clarify any special requests., • Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of guests as needed., • Review’s food order for accuracy and presentation prior to delivering to patron; coordinates with kitchen staff to rectify any deficiencies., • Refills guests’ beverages as requested; monitors guests during meals to provide for all needs., • Suggests desserts to guests at completion of meal; accurately takes and delivers dessert orders., • Delivers accurately itemize bill receipt to guests upon meal completion., • Handles purchasing transactions, which include operating cash register and accounting of daily sales., • Receives payment from guests; makes change as needed; issues receipts., • Clears and resets tables as needed., • Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices., • Always maintains cleanliness and sanitation; performs closing clean-up duties., • Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to F&B Manager as needed., • Assists other staff members as needed to ensure optimum service to all guests., • Completes all necessary paperwork; maintains files and records., • 1-2 years of food server in full-service restaurant is required Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and will be home to Arlo Hotels’ next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists. BENEFITS • Complimentary Parking, • 401k Match, • Paid Holidays, • Paid Time Off, • Medical, Dental, Vision insurance, • Free Meals, • Tuition Reimbursement, • Training & Development

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart). • Taking guests’ orders., • Running food., • Handling cash & other forms of payment., • Making proficient sales transactions - using a point-of-sale system., • Properly checks I.D.s – for guests who appear to be under 30 years old., • Demonstrating responsible alcohol service., • Demonstrating impeccable product knowledge., • Suggestive selling - using proven techniques., • Answering questions - accurately and politely., • Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience., • Maintaining a clean & organized station – including pre-bussing & table maintenance., • Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc., • Demonstrating knowledge of all table/station numbers., • Directing guests to areas & restrooms., • Creating memorable experiences., • Entertaining guests to create “Raving Fans.” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • High School diploma or GED equivalents., • Remaining calm in a hectic, fast-paced atmosphere., • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency., • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment., • In some U.S. states, a legal minimum age is required to serve food & alcohol – check with the person interviewing you to ensure you meet these requirements., • Practicing all general safety standards., • Maintaining a well-groomed appearance (“having a plan”)., • Following all uniform guidelines., • Recycling products, where possible., • Maintaining HRC’s 5 core Values and Mission Statement., • Your Cafe may cross-train the Server and the Busser positions. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume Please see the Busser job description.

Job Description POSITION PURPOSE: As the Membership 1st Assistant Golf Professional, you will ensure that each golf member is provided a warm welcome and sense of genuine care when entering the golf/membership area with in the golf operation. This position would ensure that each golf member is fully aware of the golf sequence of service and provide any number of services to assist them along in the process. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Display a professional appearance and attitude, and remain courteous to members at all times., • Conduct daily walk threw of membership clubhouse to ensure all standards are met including organization and overall cleanliness., • Oversee and maintain all standards of the locker room operation in the membership club house. Work and develop locker room team to ensure overall cleanliness and quality of all items are in line with Trump Brand Standards., • Design and implement teaching programs of all levels at the club to further promote the game of golf. This is to include Women’s and junior programs, weekly clinics, golf instruction seminars, and the development of teaching reputation within the club., • Build a rapport with the membership on a daily basis to include playing golf with members, actively pursuing daily interaction on the driving range tee and 1st tee of golf courses, daily rounds on the golf course to ensure member experience is at a high level, and enforce all resort and club polices., • Weekly, monthly, quarterly, and annual responsibility for entire GHIN Handicap management system within the club. Audits and overall maintenance to ensure program is being utilized and updated to ensure accurate information., • Support Head Golf Professional in handling all Men’s and Women’s Golf Events throughout the year., • Monitor and react to all items operational that help the club maintain all its financial and budgetary goals for the year., • Responsible for daily organization and maximization of tee sheet for member designated course., • Perform efficiently and effectively the opening and closing membership procedures daily to ensure a well maintained and professional membership operation., • Provide a warm welcome to golf members and guests who are entering the member clubhouse and immediately inquire as to how we can offer assistance or support., • A complete 360 degree awareness of member activity is required to ensure members are provided warm welcome as they are entering the membership clubhouse., • Build rapport with golf members when time permits by inquiring about their day and informing them of the clubs golf tournaments/groups, activities and offerings., • Provide member registration service at the membership check in counter by confirming their reservation, course, and time., • Follow appropriate accounting LSOP’s with cash handling, bank contracts, Credit Card information, customer information., • Educate golf members and guests about the Doral history, course information, amenities that are offered, and when asked provide golf professional support regarding the game and our industry., • Provide an outline of the golf sequence of service to include offering ice/water, explaining where their clubs are located, informing them of the driving range location, and the assisting with their desired next steps., • Coordinate with the Golf Services team the members golf bag location and set up to expedite the process., • Manage the tee time reservation system and the daily tee sheet to promote the maximization of golf revenue along with the best guest experience., • Partner with the starter from each golf course to update daily any day of tee time additions, changes, or cancellations., • Maintain cleanliness of the inside and surrounding membership clubhouse area to include patio, ceiling tiles, windows, mirrors, membership counter, and designated floor space, • Contact necessary departments via radio or phone with any member concerns or challenges to ensure immediate membership recovery and problem resolution., • Organize the Daily Leader on Duty report to summarize any member challenges or operational follow ups from the day. Report out at the close of business each day to membership management team., • Professionally wear and promote the uniform program to guests., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Provide support to golf reservations via telephone inquiries regarding the golf operation and tee times., • Provide merchandising support, inventory management, count and fill organization to the golf shop buyer., • Provide retail sales support to guests and retail sale team members to maximize the golf shop retail sales volume., • Provide locker room service support to golf guests and coordinate any spike replacements, shoe polish/shine, locker check outs or luggage storage needs. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School diploma or equivalent. PGA Class A Certification Required EXPERIENCE Previous experience working at a high end private club facility GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Overview With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit . Responsibilities The Retail Sales Associate (RSA) is the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As an RSA, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart). • Greeting guests., • Answering questions - accurately and politely., • Answering the phone., • Making proficient sales transactions - using a point-of-sale system., • Handling cash and other forms of payment., • Maintaining proper cash drawer balances., • Directing guests to areas/restrooms., • Demonstrating impeccable product knowledge., • Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits., • Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases)., • Maintaining a clean and organized store., • Maintaining proper product stock levels – through retail pulls & inventories., • Displaying Retail product – through HRC’s visual display standards., • Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc., • Assuring the complete satisfaction of each and every guest., • Creating memorable experiences., • Entertaining guests to create “Raving Fans”. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS SKILLS • Remaining calm in a hectic, fast-paced atmosphere., • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency., • Displaying a positive and outwardly friendly attitude toward guests. PHYSICAL DEMANDS • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment., • Ability to travel via auto or airplane for long periods of time. ADDITIONAL REQUIREMENTS • Maintaining a well-groomed appearance (“having a plan”)., • Following all uniform guidelines., • Practicing all general safety & sanitation standards., • Recycling products, where possible., • Maintaining HRC’s 5 core Values and Mission Statement.

Job DescriptionCompany Description We are looking for a Sales Coordinator to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again early 2026. Job Description JOB OVERVIEW: Under the general guidance of the Director of Sales, the Sales Coordinator is responsible for providing administrative and sales support to the Sales team to ensure the smooth operation of the department and the successful execution of group and event bookings. The Sales Coordinator assists in coordinating client communications, preparing proposals and contracts, managing sales systems, and supporting follow-up efforts to maximize revenue opportunities. This role plays a key part in maintaining strong client relationships, ensuring timely responses, and helping the sales team meet and exceed business goals. YOUR KEY RESPONSIBILITIES: • Provide administrative support to the Sales team, assisting with lead follow-up, proposal generation, contracts, and event coordination., • Coordinate communication between clients and internal departments to ensure smooth planning and execution of events and group bookings., • Maintain and update client records, event calendars, and booking details in the sales system (e.g., Delphi, Opera, or SCMC)., • Assist in preparing sales kits, marketing collateral, proposals, menus, and client correspondence (emails, letters, packets)., • Support the team in organizing site inspections, familiarization trips, and client meetings., • Track incoming leads and inquiries; ensure timely responses and proper documentation of client communications., • Help maintain relationships with existing and prospective clients through courteous,prompt, and professional service., • Coordinate with the Operations and Events teams to distribute Banquet Event Orders (BEOs) and floor plans and ensure event logistics are confirmed., • Prepare and process invoices, assist with payment tracking, and ensure all accounting documents are complete and accurate prior to events., • Greet clients on-site and assist with introductions and event hand-offs to the operations team as needed., • Participate in weekly sales and operations meetings to review upcoming events, client expectations, and special requirements., • Assist with compiling sales reports, revenue tracking, and budget documentation as needed., • Support community outreach and promotional efforts, such as attending local events,networking functions, or supporting trade show preparation., • Participate in training and development initiatives as assigned by the Director of Sales., • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.Qualifications SPECIFIC JOB KNOWLEDGE & SKILLS: • High School Diploma or equivalent required. Bachelor’s Degree preferred, • Minimum one year of local sales, special events and customer service experience,preferably in an upscale or lifestyle brand hotel, • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values, • An intermediate to proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work related information using computers and/or point of sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment and have a high level attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes., • Additional language ability preferred., • All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description POSITION PURPOSE: Processes telephone calls and reservations in a timely manner following Trump National Doral standards. Answers all telephone calls including reservations and guest inquiries in a friendly and courteous manner, for package reservations, tee times, spa appointments and internal and external communications. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS OF RESERVATION CALLS: • Answers all reservations, telephone calls and emails in a friendly manner, using clear English communication. When processing emails or listening to callers, ensure a clear understanding of their inquiries and requests. Promptly provides accurate information regarding availability of accommodations and other requested information., • Assists other departments such as Sales, Meetings and Conventions and Front Office with reservation related questions., • Use proper selling techniques and maintain the utmost in professionalism while personalizing each call., • Determine caller's needs through active listening and using probing questions to satisfy and sell to those needs., • Processes all group contracts from the Sales Department. Obtains data from various sources, including but not limited to faxes, electronic messages and handwritten lists. Enters all group blocks into reservations computer system and verifies correctness of data entered against the data received. Follow up with the Sales Department regarding all questions that stem from the groups. Monitors group blocks after they have been entered into the computer system., • Achieve or surpass all departmental standards in regards to shop scores, calls answered, call conversion., • Maintains suite and VIP reservation request process and inventory controls for all suites and other room accommodations, as needed, to maximize revenue and meet guest needs. ESSENTIAL FUNCTIONS OF INTERNAL AND EXTERNAL CALLS and COMMUNICATIONS: • Answers calls originating from external and internal sources. Directs the caller to the appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other requests. Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers., • Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies., • Greets callers with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understand requests, responds with appropriate action and provides accurate information such on outlet hours, special VIP programs, events, etc., • Promptly answers the telephone and web inquiries. Inputs messages into the computer and tells other associates of special guest needs. Retrieves messages and communicates the content to the guest., • Enters all guest responses and requests into Alice in order to provide effective and efficient service., • Provides a record of all Guest Insights to allow departments to properly research and respond to the guest for any challenges which may occur., • Field guest complaints, conducting research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy resort activity. Plans and implements detailed steps by using experienced judgment and discretion. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Assists office in any other administrative duties as needed., • Prepares reports as required., • Attends training and meetings as required., • Attempts to communicate with guests in guest's native language., • Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolves complications such as location changes or credit issues., • Summons team members to escort guests to/from their rooms as appropriate., • Operates various office machines., • Operate facsimile to send and receive transmissions for guests. Notify guests of receipts using a computer system., • Call for repair and technical support of all computer based PBX equipment. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to read, listen and communicate effectively in English., • Ability to access read and accurately input information using a moderately complex computer system., • Ability to effectively deal with both internal and external guests, some requiring high levels of patience, tact and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Constant Standing Occasional Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Rare Reaching Frequent Grasping Frequent Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Taste Never Smell Never Lifting/Carrying (# lbs) Occasional up to 20 lbs. Travel Rare Typing Constant OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. EXPERIENCE One to two years of prior Guest Service, Reservations, Front Office or Sales experience is preferred. Prior luxury hospitality experience and previous PBX experience preferred. Ability to speak multiple languages is desirable. LICENSES OR CERTIFICATES None GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Job Title: Sales Coordinator Department: Sales Reports To: General Manager FLSA Status: Non-Exempt SUMMARY: The Sales Coordinator will support and assist Sales and Catering department in managing and maintaining corporate, group and catering business. This position is designed to provide the highest level of customer satisfaction and support to external clients and internal partners. This position serves as liaison between the Sales and Catering team members, the Event Management team, and other departments at the hotel. RESPONSIBILITIES: • Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers., • Endeavor to deliver clear and concise communique that is representative of the company’s values via all avenues of communication., • Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail., • Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to assisting with or the management of room blocks, select reporting, client notification of key dates such as cut-off or payment schedule deadlines, group resumes, event orders and BEO’s, billing details, and other integral administrative aspects of the booking or execution of groups and events)., • Complete or assist with various aspects of pre-event, main event, and post-event details., • As needed, gain knowledge of hotel’s food and beverage products, pricing, presentation, and learn about the hotel’s function space, audio visual, and any other details related to group and event success., • Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. rates, fees, budgeted goals, etc.)., • Prepared for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position., • Endeavor to work in a unified and collaborative way that fosters teamwork and embodies an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team’s overall goals., • Consistently attain sales activity goals and individual revenue goals including but not limited to proactive and reactive calls, tours and appointments required for this position., • Carry out any reasonable requests made by Management and seek to comply with company’s policies and procedures. QUALIFICATIONS: • Minimum 1 year of experience in a Sales, Customer Services, or other entry-level role in a sales and marketing., • Flexible availability, including weekends, evenings, and holidays., • Physical ability to stand for long hours., • Friendly, responsible, and punctual., • Customer Services Oriented., • Excellent communication skills., • Ability to multi-task., • Attention to detail, cleanliness, and safety. EDUCATION: • High School degree, GED or Equivalent. LANGUAGE SKILLS: • Excellent verbal and written communication skills in English and Spanish (preferred). REASONING ABILITY: • Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners., • Ability to work well under pressure and respond quickly and effectively to emergencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Standing for prolonged periods., • Must be able to lift up to 15 pounds at times. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice. Name: _____________________ Signature: _____________________ Date:__________________________

Job Description The role… At Soho House, the Front Office Assistant Manager supports the Front Office Manager and ensures optimal experience is had by all members, guests and staff that interact with the front office, member services and reception desk. As Assistant Front Office Manager, you will be responsible for supervising front desk agents, mitigating guest and member risk by introducing solutions and processing payments. A successful Front Office Assistant Manager will manage staff schedule, inventory and bookkeeping. In conjunction with the Front Office Manager the FOAM ensures seamless, positive and efficient experience for all members and guests. Organized, engaging, professional that can quickly make decisions in a high-volume and demanding environment! Main Duties • Partner with Front Office Manager to develop, create and refine efficiency in the member and guest check in process and welcome experience, • Contribute to yearly departmental goals, related to payroll, expenses, staffing levels and guest service, • Responsible for monitoring and supporting daily operations, greet hotel guests and members upon arrival, • Supervise, direct, coordinate, influence and persuade staff in order to maintain service standards set forth by Soho House & Co., • Participate in identifying talent gaps, interviewing and hiring staff as well as host staff meetings and training opportunities to develop and grow staff skills as well as provide counseling and discipline when applicable, • Ensure all new hires are provided a proper New Hire Training process with all new employees, • Communicate daily events, guest lists, VIP's, room (hotel) occupancy and sales budget, • Maintain quick correspondence in courteous, professional and rapid manner in order to resolve all guest and staff inquiries, • Collaborate with controller and Purchasing Manager to ensure all perishable and nonperishable items are ordered available to distribution and inventory is maintained, • Minimum of 3+ years' experience working and 1+ year of FO Supervisory experience, • Detail oriented, ability to multitask and work in a fast-paced environment, • Computer skills, Excel, MS Word, MRM, Salesforce and Opera preferred, • Customer services oriented and excellent verbal and written communication skills, • Bilingual language skills a plus, • Hospitality Degree preferred, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, push, carry or lift at least 30 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job Description About Us International Cruise Food & Hotel Suppliers provides personalized service and high-quality food products to many of the world’s top cruise lines. We operate as a specialized distribution center offering dry, frozen, and specialty items, and we take pride in meeting unique customer needs with reliability and care. We will soon be operating as a Foreign Trade Zone, which will make our operations even more efficient for our partners. About the Role We’re looking for an Order Management Specialist to join our team. If you’re someone who enjoys administrative work, stays organized and communicates clearly, this role is a great match. We provide full training on all internal systems and processes. You’ll be supporting order processing and daily coordination across departments. To succeed, you’ll need strong attention to detail, great prioritization skills, and the ability to keep tasks moving without feeling overwhelmed. What You’ll Do • Process customer orders accurately and efficiently., • Manage a steady flow of emails and paperwork, keeping everything organized., • Prepare and track invoices, including collecting proof of delivery., • Update customers on order status, deliveries, and general inquiries., • Help resolve simple order issues such as delays or missing information., • Work closely with sales, procurement, operations, and logistics teams., • 2+ years of administrative experience, ideally in order processing, order management, or a similar office-based role., • Ability to handle multiple tasks and deadlines at once, with excellent prioritization skills., • Excellent written and verbal English communication., • Strong attention to detail and the ability to stay organized under busy conditions., • Proficiency with Microsoft Office (Excel, Word, Outlook); ERP experience is a plus., • Reliable, punctual, and able to work on-site each day.

Job Description Are you a hotelier in search of new experiences in South Florida and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in a modern and stylish European glamour environment with breathtaking views? If so, please read on! Mr. C Coconut Grove is looking to hire a Reservations Agent. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS A RESERVATIONS AGENT: You will be responsible to ensure that reservation hotlines are attended to at all times to meet daily business needs and will be responsible for creating, updating, and maintaining reservation records promptly in accordance with guests' booking confirmations. RESPONSIBILITIES • Gathers all necessary information from the caller when booking a reservation, • Check daily emails, • Enter wait listed reservations in PMS, • Handle credit card payments, as well as credit card authorizations, • Process reservations amendments and cancellations, • File reservations, • Forward guest inquiries and credit card disputes to Reservations Supervisor, • Negotiate rate discounts requests with Management approval, • Communicate Front Office of late check outs and extensions requests, • Maintain guest records, • Cross train, • Block special request reservations, • Communicates hotel products and services to guests, • Uses suggestive selling techniques to up sell hotel rooms according to hotel standard procedures, • Coordinates with other departments on joint tasks as they relate to sales, particularly the front office and food and beverage departments, • Reviews guest arrivals each morning and notes any special requests and prepares staff to ensure product is on hand and request is executed, • Serves as the concierge if needed to accommodate potential guests’ needs when scheduling reservation, • Practices safety standards and report any unsafe condition to the manager, • Processes group, third party and wholesale reservations, • Maintains office supplies; and mails hotel advertising material to guests, • Ensures reservation department policies are followed including deposit requirements, cancellation policies, comp rates, public space policy, room rates, etc., • Maintains and ensures compliance of all policies and procedures REQUIREMENTS AND SKILLS: • Work experience as in reservations or similar job, • Previous guest service, • Previous customer service experience preferred, • Excellent communication, • Maintains a good energy level, • Thorough and organized, • Professional, • Punctual, • Flexibility to work in shifts, • Ability to work with little or no supervision while meeting high-performance standards, • Ability to follow instructions, • High school diploma is a plus Grooming: All Employees must maintain a neat, clean, and well-groomed appearance per Mr. C’s standards. INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR 55BblwVZFc

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales. • Write and negotiate sales and marketing contracts according to Corporate procedures, • Delphi Administration – Primary responsibility for all input and reporting functions for Delphi., • Assembling of the Cafe Event Calendar and Brand Calendar, • Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge, • Communication and follow up with Group Travel Planners and marketing partners, • Administration of package programs, • Ensure receipt of payment from client by following Corporate procedures, • Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.), • Updating of “cafe” website to be communicated with Support Center On-Line Marketing team, • Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings, • Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business, • Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments., • Liaise between Support Center Sales & Marketing departments and the cafes, • Work with SM, GM, and KM to ensure that contract/menu is executable, • Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff, • Coordinate operations between departments, • Attend client functions marketing events and designated parties to provide support and representation of the department, • Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique, • Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand, • Maintain high morale, • Operate ethically to protect the image of Hard Rock, • Utilize programs designed to help Save the Planet This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • Some college coursework SKILLS • Presentation of a professional image to guests, clients, and potential function coordinators, • Composure during stressful events, • Possession of a take charge attitude tempered with diplomacy, • Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event, • Must possess strong communication and listening skills, excellent reading and writing, • Comprehend professional language, either written or spoken, to communicate, • Ability to effectively present information in one-on-one and small group situations to other employees of the organization, • Multiple language abilities a plus, fluency in English required PHYSICAL DEMANDS • Ability to move throughout the Corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time, • Ability to sit for extended periods of time, • Ability to make repeating movements of the arms, hands, and wrists, • Ability to express or exchange ideas verbally and perceive sound by by ear, • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders, • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds, • Ability to turn or twist body parts in a circular motion, • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment, • Ability to travel via auto or airplane for long periods of time

Job Description Join our team at Carillon Miami Wellness Resort as a Wellness Reservations Specialist! You'll be at the forefront of creating exceptional guest experiences, guiding future visitors in booking luxury room accommodations and spa services. Use your communication skills and passion for hospitality to enhance our guests' stays while helping achieve our sales goals. If you thrive in a dynamic environment and have a knack for upselling, we want to hear from you! I. Job Summary Responsible for selling future room accommodations and spa services. The Wellness Reservations Specialist provides five-star guest experience, assists with current or future rooms or spa reservation inquiries, books reservations with the goal to enhance the overall resort experience and assist in achieving room and spa revenue goals. II. Essential Job Functions A. Assists callers by selling future room accommodations and spa services as well as assisting existing reservation inquiries via phone or email correspondence B. Assist LHW call center with reservation inquiries, published rates, and to close sales C. Complete guests profile in Opera (emails, address, country, etc.) and SpaSoft for database and accurate production reporting D. Ensures that guest notes are communicated through the POS system E. Maintain high level of performance and productivity F. Promptly follows up with guest inquiry leads for second chance room bookings via outbound calling and or email correspondence G. Maintains thorough knowledge of room rates, incentives, travel network amenities, packages, discounts that may be available H. Enhances / upsell bookings by offering different room types and services available I. Corresponds with groups and travel agents answering special requests for rooms and rates J. Maintains potential and current guest profile information K. Follows up with any guest related questions or issues to assure guest satisfaction L. All calls must be personalized to the guests. M. Have full knowledge of all booking, cancellation, and other policies as well as advise guest accordingly N. Must speak clearly with enthusiasm for the guest’s visit while maintaining a gracious tone O. Follows all Leading Hotel and Spa standards and works with leadership team to ensure staff adhere to standards P. Strong ability to multi-task when needed as well as efficiency in the operating of multiple computer programs at a given time Q. Maintains a professional appearance and cordial attitude to all guests, employees, and staff members of the hotel at all times R. Strong Dialogue with Front Office and Wellness Concierge departments to ensure guest requests and needs are met and communicated in a timely manner T. Other duties and responsibilities may be assigned III. Education, Experience and Skill Requirements A. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. B. Must possess excellent interpersonal and communication skills. C. Must be professional and outgoing and able to represent the Carillon at a public level. D. Must be guest- service oriented and able to work effectively under pressure. E. Minimum of 1 year related experience and/or training in reservation or hospitality industry. F. Experience with Opera is desired. G. Sales Center, Inside Sales or Call Center experience is a plus. H. Previous use of Microsoft Office with emphasis on Outlook and Excel is required. I. Able to work a flexible schedule. J. While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear K. The team member is frequently required to use hands to finger, handle, or feel objects, tools, or controls. Carillon Miami Wellness Resort is an Equal Opportunity Employer. We’re redefining work-life balance. Our Wellness Reservations Specialists work a full-time schedule condensed into 4 days, creating extra time each week for rest, wellness, or pursuing personal goals. Join us and discover the difference a 4-day work week can make

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart). • Opening doors, where applicable, • Welcoming and thanking guests, • Answering questions - accurately and politely, • Maintaining a clean and organized waiting area, • Answering the phone, • Directing guests to areas & restrooms, • Providing security for co-workers, guests and celebrities, • Assisting servers, bussers and managers, • Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc., • Assuring the complete satisfaction of each and every guest, • Creating memorable experiences, • Entertaining guests to create “Raving fans” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • High School diploma or GED SKILLS • Remaining calm in a hectic, fast-paced, • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency., • Displaying a positive and outwardly friendly attitude toward guests and co-workers. PHYSICAL DEMANDS • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time, • Ability to sit for extended periods of time, • Ability to make repeating movements of the arms, hands, and wrists, • Ability to express or exchange ideas verbally and perceive sound by ear, • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds, • Ability to turn or twist body parts in a circular motion, • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment, • Ability to travel via auto or airplane for long periods of time ADDITIONAL REQUIREMENTS • Maintaining a well-groomed appearance (“having a plan”)., • Following all uniform guidelines, • Practicing all general safety & sanitation standards, • Recycling products, where possible, • Maintaining HRC’s 5 core Values and Mission Statement, • This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description

Job Description Territory Sales Executive - Miami Beach and Keys - Florida We are hiring for a Territory Sales Executive to join our growing team at Ampliphi RMS in Miami Beach and Keys - Florida! We're looking for a driven, people-smart, and competitive Territory Sales Executive to build and grow Ampliphi's presence across assigned Southeast US markets. This is a field-heavy role for someone who loves meeting people, opening doors, and building relationships. Ampliphi is an AI-powered revenue management platform helping independent hotels optimize pricing, forecast demand, and compete with major brands. Backed by Aspire Software and Valsoft Corporation, we equip hoteliers with automated, data-driven decisions that increase RevPAR and reduce manual workload. Ampliphi is an intelligent pricing and revenue optimization platform transforming how hotels manage rates. We leverage AI, real-time competitive set monitoring, and automated distribution to drive both revenue and operational efficiency. Our roadmap includes the deep productization of pricing strategies, explainable AI, and portfolio-level insights, and we’re looking for a senior engineer who wants to help build and shape the product, not just ship code. At Ampliphi, we are a team of passionate tech experts, seasoned industry professionals, and experienced hoteliers who have come together to tackle the revenue management challenges faced by hotels. By combining deep industry knowledge with innovative technology, Ampliphi is designed to help hotels optimize pricing, increase profitability, and streamline operations. Our goal is simple: to make revenue management easier, more efficient, more affordable and more impactful for hotels of all sizes. We understand the complexities of the hotel industry and are dedicated to providing solutions that not only simplify pricing decisions but also drive real, measurable results for your business. The successful candidate will be based anywhere in Miami Beach and Keys - Florida working in a hybrid work model! Whether you're experienced in sales or just getting started, we'll train you to: • Master prospecting and territory development, • Build a high-performing book of business, • Sell a differentiated AI solution, • Own the full sales cycle from first outreach to close, • Open doors through cold calls, walk-ins, networking, and industry events, • Conduct on-site assessments, demos, and revenue optimization discussions, • Build long-term relationships with owners, GMs, and tourism communities, • Manage and grow a territory-focused book of business, • Partner with marketing on localized campaigns and case studies, • Teach clients how AI-driven revenue automation improves profitability Experience is great — but drive, grit, and people skills matter more. You'll thrive here if you: • 2+ years in SaaS or hospitality sales (a plus but not required), • Are hungry to learn how to sell, build a network, and create value, • Have thick skin and push past rejection with confidence, • Love talking to people and building trust, • Are coachable, competitive, and self-motivated, • Want to advance quickly in a growing company, • Are comfortable traveling throughout your territory, • Strong organizational and time management skills, • Ability to work independently and collaboratively within a team, • Quick learner with the ability to absorb industry knowledge and adapt in a fast-paced environment, • Fluent in English, both written and verbal, is essential We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Job Description Title: Senior Accountant Department: Accounting Reports to: Director of Accounting Location: Miami, FL This role will be performed onsite in the Miami office. ABOUT AJCPT Adventurous Journeys ("AJCP") Capital Partners is a vertically integrated real estate investment manager founded in 2008. The firm repositions real estate to build timeless, scalable businesses and brand platforms. We deliver returns on transformative real estate by applying placemaking, inspired design, and hospitality principles to spaces overlooked or undervalued by traditional investment firms. The firm's current portfolio includes $5.3 billion of assets across 100+ properties and 50+ geographic markets. With a mission to humanize hospitality through handcrafted projects made by people for people, AJCP delivers spaces that evoke emotional connections and become backdrops for enriching life experiences. Our headquarters are in Nashville, with offices in Chicago, London, and Miami. For more information on AJCP, please visit . ABOUT AJ OPERATIONS An extension of AJ Capital Partners ("AJCP") founded in 2008, Adventurous Journeys Operations ("AJ Operations") is the in-house management company for AJCP's hospitality, office, residential, entertainment, and retail assets. By leveraging resources across the company, AJ Operations expands upon AJCP's vertically integrated development approach and is responsible for driving operating performance and guest experience through the alignment of branding, real estate, and property operations. AJ Operations currently manages over 350,000 square feet of commercial space in the AJCP's mixed-use project in Nashville's Wedgewood Houston neighborhood, with this portfolio expanding by an additional 400,000 square feet by fall 2026 as further phases of the project are completed. Other projects managed by AJ Operations include Chief's, an entertainment venue in partnership with Eric Church on Broadway in Nashville; Memoir Residential, a multifamily platform currently operating in Portland, Nashville, and New Orleans; and Hotel 1928 in Waco, TX in partnership with Magnolia by Chip and Joanna Gaines, as well as many other exciting commercial, retail, hospitality, and F&B ventures. ABOUT THE ROLE The Senior Accountant is responsible for the general accounting operations for a mixed-use development portfolio located in Little River, just north of Miami, including day-to-day accounting, monthly close, reconciliations, financial reporting, and compliance. This role includes property- and tenant-level accounting, development fee tracking, tax compliance, payroll processing, and systems management (Yardi and related platforms). The Senior Accountant will also lead financial discussions with executives, support audits, and act as a resource for property managers and the investments team. WHAT YOU WILL DO GENERAL ACCOUNTING RESPONSIBILITIES • Manage payroll, reimbursements, and related journal entries, • Lead the month-end close process, • Prepare and review monthly financial reports and lead P&L discussions, • Handle cash reconciliations and deposits; maintain accurate AR/AP records in Yardi, • Maintain fixed assets / depreciation schedules, • Coordinate with local tax authorities for sales tax filings, utility accounts, and compliance, • Prepare audit/tax workpapers and provide supporting documentation to external auditors and tax providers, • Manage day-to-day finance operations for assigned portfolio of operating properties and development projects, • Oversee accounts payable/receivable processing, including tenant charges, lease setup, property management fees, and vendor payments, • Calculate and invoice development fees, property management fees, and CAM reconciliations, • Manage Yardi data for assigned project, ensuring accuracy of tenant, lease, and financial information in coordination with the in-house Yardi Administrator, • Support property managers with rent, tenant charges, and accounting-related questions, • Handle move-in/move-out accounting, including security deposit returns, • Assist Investments Team with updating investment models YOUR QUALIFICATIONS Required • Bachelor's degree in Accounting or Finance, • 3+ years of relevant accounting experience in real estate, development, or property management, • Strong knowledge of GAAP, • Hands-on experience with Yardi Voyager, Commercial Café, and Tenant Café, • Proficiency in Microsoft Excel and financial reporting, • Ability to manage multiple projects and meet tight deadlines, • Excellent written and verbal communication skills; ability to present financial results to senior leadership, • Strong interpersonal skills and the ability to work cross-functionally with various departments, • High attention to detail, integrity, and transparency Preferred AJ Operations is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin or ancestry, physical, medical or mental disability or condition (including, without limitation, HIV and AIDS), developmental disability, handicap, denial of family and medical care leave, denial of pregnancy leave, domestic partner status, status as a victim of sexual or domestic violence (or familial relationship to such victim), veteran status, marital status, sexual orientation, arrest records, citizenship status, criminal history that has been expunged, unfavorable discharge from the military, or any other basis protected by federal, state or local laws. In compliance with local law, we are disclosing the compensations, or range thereof, for roles that will be performed in Illinois or report directly to a supervisor based in Illinois. Actual salaries may vary based on various factors including but not limited to location, experience, role and performance. The range listed is just one component of AJMC's total compensation package for employees. Pay Range: $80,000-$95,000. Other rewards may include annual bonuses. In addition, we provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you Compensation: Salary Schedule: Full-Time Position Type: Management Work setting: on-site Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart The Marketing and PR Manager is responsible for implementing and overseeing the strategic marketing initiatives for MDM Hotel Group. This role is responsible for driving brand repositioning, ensuring the successful communication of the hotels' full-scale renovations, and enhancing market share through innovative marketing strategies with a focus on digital, social media, and integrated campaigns targeting key market segments for revenue growth. Is familiar and competent with all functions of marketing including creative execution, media evaluation, production, and purchasing. Facilitates the creation and completion of marketing jobs to meet hotel revenue objectives. Liaisons with external public relations firms and tracks progress of PR projects. Coordinates and executes on property requests for film production, photo shoots and other similar activities. Oversee the daily activities of Marketing and PR. JOB SPECIFIC TASKS • Responsible for the company’s marketing objectives and contributes to creating marketing materials that effectively meet those objectives., • Designs marketing, including advertising, flyers, brochures, newsletters, and other digitally created content., • Work with Sales and Revenue Teams to develop and execute promotional strategies to achieve revenue growth and generate new leads., • Collaborate with internal departments to support promotions, events, and guest experiences., • Ensure all marketing initiatives are consistently aligned with brand standard of hotel, including their restaurants and ancillary revenue outlets., • Promote the hotels' commitment to sustainable practices through marketing content., • Oversee the development and execution of digital marketing campaigns, including Search Engine Marketing, Search Engine Optimization, and email marketing., • Develop and execute robust social media strategy to engage audiences, highlight updates, and gain followers., • Utilize platforms like Instagram, Facebook, and LinkedIn, to target corporations, associations, entertainment, sports, social clients, and meeting planners., • Establish new partnerships with media outlets, local businesses, and influencers, to amplify the hotels' visibility., • Maintain on-property digital signage and advertising., • Responsible for maintenance and content on the hotel’s website and other on-line venues where the hotel is present., • Understand overall sales and marketing objectives as well as individual department objectives to be able to assist other departments in creating marketing solutions to meet their needs as well as to be able to input on creative messaging and evaluation of marketing opportunities., • Assist in the review and proof reading of externally produced sales and marketing materials to ensure accuracy, consistency, and quality of work., • Assist in the follow-up of public relations tasks in conjunction with outside PR resources., • Interact and conduct tours with journalists and media., • Respond to inquiries about using the premises for film production, photo shoots, etc. Coordinates these activities and supervises their execution., • Monitor market trends and competitor activity to inform strategy., • Environmental & Working Conditions, • While performing the duties of this job, the employee is frequently required to: walk, bend, stoop, kneel, twist, reach, sit, lift, use finger dexterity, and have visual and hearing acuity., • Follow detailed departmental guidelines., • Generally, utilize computers with word processing and spreadsheet software. Typically operated standard office equipment such as telephone, fax, calculator, computer, and photocopier. Minimum 2 years’ marketing project management experience. Related Work Experience: • An ability to listen effectively and to communicate with vendors and employees as well as handle administrative duties when necessary., • Microsoft Office., • Adobe programs. NA License: NA Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami LinkedIn: Website: Instagram: Facebook: Twitter: Maps: Boulud Sud Miami LinkedIn: Website: Instagram: Facebook: Twitter: Maps: JW Marriott Miami LinkedIn: Website: Instagram: Facebook: Twitter: Maps: Marriott Miami Dadeland LinkedIn: Website: Instagram: Facebook: Maps: Courtyard Miami Dadeland LinkedIn: Website: Instagram: Facebook: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities Sales and Marketing Manager is responsible for directing Cafe sales and marketing efforts that align with the overall Cafe operating strategy. This individual will also support the Cafe’s Senior Leadership Team in upholding all brand standards, core values, while meeting or exceeding Hard Rock’s business objectives. • Demonstrate financial comprehension of the Cafe’s budget and P&L., • Execution and development of marketing initiatives., • Development of sales strategies that generate consistent year-over-year entrée count growth., • Manage marketing expenses in accordance with the Cafe’s budget and forecast models., • Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards., • Market a multi- product business line (restaurant, retail, live music and special events) to disparate guest profile (corporate, tourist and local)., • Foster an environment of customer service in which all team members put the guest first in every situation., • Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems., • Remain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met., • Ability to ideate and execute meetings & events that exceed the expectations of all clients., • Assist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact., • Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance., • Support team development and advancement along well-defined career paths., • Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • 5+ years in a sales and marketing role preferably in a hospitality setting., • Experience with CRM platforms., • Expertise in social media platforms., • Background in music industry a plus. SKILLS • Ability to learn and bring "out of the box" ideas to their team., • Genuine enthusiasm and aptitude for sales., • Excellent verbal and written communication skills., • High level of business acumen and common sense., • Demonstrates strong problem solving skills through ability to diagnose and implement solutions., • Must possess strong communication and listening skills, excellent speaking, reading and writing., • Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas., • Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization., • Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment., • Ability to travel via auto or airplane for long periods of time.

Job DescriptionCompany Description From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Front Desk Supervisor located at SLS LUX, Miami. JOIN THE SLS FAMILY TODAY! Job Description Job Purpose: Under the guidance of the Front Office Manager, ensure Guest Services runs as an efficient and organized unit; act as the main contact/service center for internal and external guests; increase communication between departments throughout the property by coordinating the process of receiving and resolving guest issues and requests. Gain guest loyalty by utilizing the provided systems and tools consistently and efficiently while providing leadership and direction for the Guest Services Department, including training, motivating and managing the employees. Duties and Functions: • Determine work procedures, prepares work schedules, and expedites workflow of subordinates; assign duties and examines work for preciseness, neatness, and conformance to policies and procedures; study and standardize procedures to improve efficiency of subordinates., • Adjust errors and responds to concerns., • Keep records of room availability, rates, etc., • Make, confirm and cancel reservations, usually over telephone, fax or other reservation other reservation system., • On a daily basis, complete travel agent commissions, block rooms for V.I.P.’s, and “sets the house” (balances and assigns rooms)., • Track and bill “no-show” guests., • Understand and enforce hotel and company credit policies., • Utilize yield management polices to maximize revenue and occupancy and work closely with sales department to implement strategies to maximize room revenue., • Other duties as assigned., • Answer all phone calls promptly and in a courteous manner., • Be knowledgeable of current rates, marketing specials, hotel operations and other information necessary to answer guest inquiries., • Know the layout of the hotel including all room types, suites and meeting rooms. Have a complete working knowledge of the reservation functions in the hotel., • Be aware at all times of the selling status of the, • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Be aware at all times of the selling status of the hotel., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest., • Follow up on any guest requests to ensure satisfaction in a friendly and professional service style., • Process all advance deposits on future reservations, and post each deposit to guest’s reservation., • Balance shift audit and run necessary reports daily., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence files, mail out brochures as requested., • Be aware of, and adhere to the rules and regulation of the hotel and the Reservations department., • Plan and participate in departmental meetings assisting in development of daily operations and the overall reservation department and related areas., • Create and maintain positive relationships with all other departments and know how they relate to the reservations department., • Be knowledgeable of spa including basic service treatments, rates and any other information necessary to answer guest inquiries., • Assist with inputting weekend third party reservations such as internet and wholesale., • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other Interact with other department personnel and venue staff as needed., • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings,, • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used., • Keep work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. Safety Requirements Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. Grooming/Uniforms All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Other Additional language ability preferred. Qualifications Specific Job Knowledge, Skill and Ability The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent Bachelor’s Degree preferred., • Minimum two (2) years’ experience in reservations, one year experience in front desk operations, and one year experience in direct sales or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel., • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values., • An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred., • Enter and locate work related information using computers and/or point of sale systems., • Ability to spend extended lengths of time viewing a computer screen., • Possess a gracious, friendly, and fun demeanor., • Ability to multitask, work in a fast-paced environment and have a high level attention to detail., • Maintain positive and productive working relationships with other employees and departments., • Ability to work independently and to partner with others to promote an environment of teamwork., • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary, • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes., • Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations., • Any other reasonable duties as assigned by the supervisor or manager., • We recognize we are in the hospitality industry and that may require us to provide lateral will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Oversees the friendly, professional, and efficient registration and account settlement of hotel guests commensurate with the demands of a world-class resort by providing support to the Front Desk Agents & Management. Serves as a liaison between the Front Office Agents, and Front Office Management, Housekeeping, and Engineering. Essential Functions and Responsibilities • Oversees the friendly, professional, and efficient registration and check-out of hotel guests, including assisting the Front Desk during peak periods, • Assists Front Desk Agents in satisfying guest requests and resolving guest complaints, • Trained and skilled to perform all Front Desk, Reservations, and Star Service functions as needed based on operational demands, • Prints occupancy, arrivals departures, and back-up reports on a timely basis, • Reviews Specials Report for all arriving guests on a daily basis to ensure appropriate pre-blocking of rooms and to coordinate special services to be provided, • Block relocated guests who will be returning to the hotel, • Communicates all special requests to Housekeeping, • Coordinates with Room Service to ensure accurate and timely amenity deliveries, • Monitors and ensures completion of all room changes, • Check for duplicate reservations on a daily basis, • Monitors clearing of all due-outs, Express Checkouts, no-show's, Pre-Registered guests, • Process applicable charges for late check-outs (12pm), • Checks the status of all Out-of-Order rooms on a daily basis, • Monitors availability of showrooms for the Sales & Conference Management departments, • Reviews group resumes to verify group billing procedures, VIP's and special requests, • Responsible for conducting daily line-ups, • Monitor arrivals to ensure that rooms are ready by check in time, • Clear departures by working closely with Housekeeping Department, • Ensure all guest departure calls are done a daily basis, • Accurately report guest needs and problem resolution, • May interact with customers in person, as well as other departments., • Must be able to handle multiple tasks at once with attention to detail, • Ability to work independently, • Excellent people skills., • Assist with the preparation of ‘remote' and ‘reserved' registration and check-out of groups, • Prints group no-show, in-house, and arrivals report on a daily basis, • Answers telephone expediently and addresses complaints, problems, special requests and non-related desk questions, making sure to log phone complaints and requests, • Familiarity with daily hotel occupancy reports, status of available rooms, etc., • Monitor room category and bedding availability, up to three days in advance, in order to prevent overbooking, • Monitors rollaway, microwave and other amenity requests up to seven days in advance in order to ensure availability, and accurate billing was completed, • Monitor all Master accounts to ensure that they are checked-in and extended as required, • Ensures adherence to all Loews Hotels Star Service standards, • Maintains clean and excellent condition of Rooms Control & Back Office area and equipment, • Maintains proper stock of all supplies in Back Office Area, • Executes emergency procedures in accordance with hotel standards, • Notifies appropriate individuals and departments of any problems or unusual matters of significance, • Attends all appropriate hotel meetings and training sessions, • Is polite, friendly, and helpful to guests, employees, and management, • Promotes and applies teamwork skills at all times, • Complies with all hotel standards, policies, and rules, • Complies with safety regulations and procedures, • Excellent communication skills - oral and written, • Excellent guest service skills, • Knowledge of computer programs utilized in property management

Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service. We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Job Summary: The Ventanita Attendant is responsible for operating La Ventanita which is responsible for greeting customers, preparing and serving food and nonalcoholic beverages. Duties and Responsibilities: • Communicate with customers regarding orders, comments, and / or complaints., • Accept payment from customers and make change as needed., • Request and record customer orders and compute bills using our point-of-sales system., • Serve prepared food items such as gelato, soft serve ice cream, and sorbetto along with non-alcoholic beverages., • Notify leadership team of shortages and / or special orders., • Reports all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures immediately., • Possess a positive attitude and has the ability to work with a variety of people and in cooperation with co-workers efficiently and effectively., • Operates and maintains all department equipment and reports malfunctions., • Maintains cleanliness and organization in all work areas., • Encourages and builds mutual trust, respect, and cooperation among team members., • Ensure compliance with food hygiene and Health and Safety standards., • Personifies the best values of The Betsy brand, demonstrating exceptional work ethic and service delivery for all employees on property., • Google Suite, • HRIS and Payroll - ADP TotalSource, • Guest Service Management System - HotSOS, • High school diploma or equivalent is required., • Previous customer service experience required, preferably within a luxury hotel or fine dining restaurant environment., • Must be able to speak, write and understand English. Ability to communicate in Spanish and / or Haitian Creole desirable., • Must be able to multitask in a fast paced, high quality environment., • Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan., • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Continually required to stand, • Continually required to walk, • Occasionally required to sit, • Continually required to utilize hand and finger dexterity, • Continually required to climb, balance, bend, stoop, kneel or crawl, • Continually required to talk or hear, • Continually work near moving mechanical parts, • Occasionally exposure to extreme heat or cold, • While performing the duties of this job, the noise level in the work environment is usually moderate, • The employee must occasionally lift and /or move more than 50 pounds / continually lift and / or move up to 20 pounds, • Specific vision abilities required by this job include: Close vision; Distance vision; Depth perception and ability to adjust focus The Betsy – South Beach is an equal opportunity employer, harassment-free and a drug-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description The Restaurant Maitre’d is a key position and imperative to driving business into the restaurant. The Maitre is responsible for coordinating and managing all reservations, dining room seating, guest assistance, guest needs and the flow of members in and out of the restaurant. Hospitality and communication skills are necessary and required. The Maitre d’ is a pivotal role in shaping the member experience, driving operational efficiency, and leading a dedicated team to achieve exceptional standards. Key Responsibilities: • Organize greetings, seating, and exiting of all members using a professional demeanor., • Organize all reservations, and guests using the most effective member and restaurant-conscious procedures., • Professionally and effectively communicate with members and team members to ensure guest satisfaction., • Organize special requests for special events, birthdays, specialty cakes, flowers, etc., • Maintain guest relationships to promote repeat business., • Implement quick and efficient decisions based on guest and/or restaurant needs., • Uses business skills to maximize seating space to accommodate all members, walk-ins, and large parties., • Communicate with bar, service, kitchen, and leadership staff., • Provide the highest quality service to members at all times., • Awareness of all member needs, reservation needs, and restaurant needs at all times., • Program, manage, and utilize 7 rooms to full system capabilities., • Maintain a high standard of personal appearance and hygiene at all times, aligned with the Club’s personal grooming standards., • Maintain integrity of service., • Speak with team members and members to encourage feedback., • Treat every member, team member, and vendor with respect and dignity., • Report for duty punctually wearing appropriate attire., • Effectively communicate with the team before, during, and after shifts., • Understand, plan, and execute steps of service., • Knowledge of all food and beverage menus and venue hours of operation., • Attend and participate in Food and Beverage leadership meetings., • Assist hosts/hostesses on the floor with guests during meal periods, and high-demand times should always be at the door., • Uphold the Club’s Core Values while performing position responsibilities and adhering to Club policies and procedures, as stated in the Team Member Handbook., • Aware of department targets and objectives and strive for their achievement., • Generate new ideas for services and products to maintain a competitive and leading edge., • Support the Restaurant Manager in the implementing and/or following of department procedures., • Greet all members and clients in a professional and friendly manner., • Handle all inquiries and bookings for the restaurant in an efficient manner in order to maximize sales., • Prepare and print menus as required., • Ensure restaurant promotions are communicated correctly to team members and members., • Lead by example., • Support the leadership team in the development and training of the host/hostess team., • Coach and mentor individual team members to develop their skills and maximize performance., • Motivate and be proactive in encouraging team commitment and spirit., • Ensure the appearance of team members is according to company grooming standards., • Share ideas, best practices, and problems with the team and encourage their input in helping make decisions where possible. Qualifications: • High School Diploma and/or bachelor’s degree in hospitality management, Business Administration, or a related field preferred., • Proven experience (3+ years) in a lead role in a private club or luxury hospitality, with a strong track record of operational excellence and member satisfaction., • Wine knowledge preferred; Knowledgeable to recommend wine pairings, recommending wines based on customer preferences., • Exceptional leadership and team-building skills, with the ability to inspire and motivate a diverse team., • Excellent interpersonal, communication, and negotiation skills., • Knowledge of industry trends, best practices, and emerging technologies in hotel/club management., • Demonstrated ability to maintain composure in high-pressure situations and effectively manage crises., • Proficiency in relevant software and technology used in hotel/club operations., • Ensure the company culture is visible in all aspects of the business., • Ability to follow through on any outstanding opportunities and provide consistent feedback for optimal results., • Have the ability to work in a fast-paced restaurant setting which includes multi-tasking demands while working in a self-directed role., • Be a champion of our core values by adopting an open and consultative style of leadership to provide a role model for all staff that inspires employees to make a positive contribution to the Club., • Create a customer-responsive culture where exceptional member experience prevails., • Possess the ability to maximize individual potential through a positive commitment to training and development and succession planning at all levels, in order to meet current and future manpower demands as well as address business issues., • Lead, develop, motivate, and empower employees to deliver operational best practices and identify opportunities. Working Conditions: • Work is performed in a restaurant environment and may require overtime hours based on business needs. • evening, weekend, and holiday hours. Extended periods of standing and walking are required.

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. The Role We are looking for a Sales & Event Coordinator to partner with and assist the sales team to achieve established revenue goals and service metrics. This critical role will support the sales manager with conducting onsite tours, following up on new active groups, and managing all sales-related client & internal communication regarding reservations and billing. Additionally, you will be the on-site point of contact for all events; you will ensure seamless execution and client satisfaction. You will report to the Hotel General Manager and work closely with the Area Sales Manager while also acting as a liaison between Sales, Reservations, GX, Billing, and Operations. About the Team Kasa's Sales team drives revenue growth and builds direct guest and client relationships that strengthen our brand. This onsite role works directly with the property operations team to ensure sales efforts align with day-to-day operations and guest experience. You will also partner closely with the broader Kasa sales organization, collaborating to deepen customer relationships, activate property spaces, and deliver strong performance across the market. Day in the life of a Kasa Sales & Events Coordinator As a Sales & Event Coordinator, your role will be varied, with responsibilities ranging from administrative support to event planning and client interaction. Your tasks may include: Sales & Client Management * Acting as the main point of contact for clients throughout the planning process * Conducting onsite tours showing rooms and event spaces * Creating proposals, drafting contracts, and preparing invoices for events and sales bookings * Assist Sales Managers with reservations, client follow-up, and lead management * Promoting services and supporting sales initiatives to meet revenue targets Event Planning & Logistics * Meeting with clients to understand event or group needs * Preparing group resumes, event outlines, timelines, and "run of show" documents * Researching, booking, and coordinating vendors, venues, catering, and services * Managing event budgets and ensuring expenditures remain on target * Coordinating group rooming lists in Kontrol and maintaining client communication in the Thynk system On-Site Event Execution * Overseeing event setup and breakdown in coordination with onsite staff * Greeting guests, attendees, and clients upon arrival * Troubleshooting event-day issues quickly and professionally * Coordinating staff or vendors and ensuring smooth event flow Administrative Support * Answering and responding to phone and email messages promptly * Distributing incoming mail and maintaining filing systems * Typing correspondence, preparing meeting minutes, and managing data entry * Maintaining accurate records of sales activity, client interactions, and event history * Assisting with inventory and coordinating internal communications Collaboration * Working closely with other departments such as Operations, Finance, Reservations, and Guest Experience * Attending meetings and training sessions as required by management Experience * A warm, friendly, and courteous demeanor with guests, clients, vendors, and team members * Strong organizational and time-management skills with great attention to detail * Effective verbal and written communication skills * Ability to multitask, prioritize, and meet deadlines in a fast-paced environment * Must be computer literate; have experience using Google Workspace tools and products, and the ability to learn new tools quickly * Database management experience * Ability to engage management decision-makers and influencers at any level * Motivated by the attainment of goals and metrics * Able to work independently, self-motivated * Ability to lift, carry, push, or pull objects up to 20 pounds occasionally and up to 10 pounds frequently Plus if... * You've worked in the South Florida market in hotel sales or events * You have prior hospitality experience * You have worked in event planning, catering sales, or venue coordination * You have worked in CRM tools and event-planning software previously In one year, you will succeed at Kasa by having: * Built a strong foundation in Sales, Catering, and Event administrative processes * Developed effective multitasking, organizational, and time-management skills * Gained a reputation for delivering exceptional client and guest service * Contributed to seamless group coordination and successful event execution * Supported revenue growth through strong sales support and client relationship management Curious about the Kasa experience? Save 15% when you book on kasa.comBenefits • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • The Pay: The starting base pay range for this role is between $50,000 and $57,000 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits., • Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure., • Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday., • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage., • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job DescriptionCompany Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. Job Description Position: Food & Beverage / Banquet Manager Department: Food & Beverage Purpose: Maintenance of established service standards of the Food and Beverage Division to include all F&B Outlets and Banquets. Supervision of food and beverage internal controls as per Accor SOPs. Reports to: Director of Food & Beverage Essential Functions: * Consistent maintenance of/and refinement of service standards. * Correlation of outlet P&L and financial information monthly. * Maintenance of adequate service ware of outlets through communication with Executive Chef and Stewarding. * Assist F&B Supervisors and Kitchen Staff in refinement of successful daily menu specials. * Assure heartists have the tools and supplies to do their job. * Assure consistent maintenance of corporate Food and Beverage systems and control procedures in all "front of house operations" and appropriate back-of-the-house operations * Assure unit management development through well-planned cross training programs. * Produce purchase requests of necessary equipment and materials for each department. * Maintenance of accurate private wine bin inventories. * Consistent maintenance of environments of all outlets and related areas. * Maintenance of all outlet key control procedures. * Assure forecasts of daily linen consumption * Monitor usage of front of house uniforms and forecasts uniform consumption and purchase schedule. * Supervises EOM inventories including beverage, china and silverware. * Assures daily menu abstracts are completed and summarized. * Assures adherence to cashier reconciliation of all over/short, missing check reports, full bottle sales slips, check issue and return procedures including other related cashier reporting and accountability procedures. * Assures outlet pars of all china, glass, and silver are at identified levels daily. * Conducts pre-shift meetings * Attends daily and weekly food and beverage meetings. * Participates in Key Result Area planning, organizing, and controlling. Hotel Specific Essential Functions: * Supervises banquets events as needed * Trains all F&B staff * Conducts monthly meetings Tools and Equipment: * Computer and printer, telephone, photo-copying machine, file folders, filing cabinet. Working Environment: * Interior of hotel, in all areas of the hotel. * Exterior of hotel with exposure to weather conditions. * Exposure to various hazardous chemicals. * Exposure to food items and beverages. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Overview With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit . Responsibilities The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). • Making drinks to spec recipe., • Demonstrating responsible alcohol service., • Serving food., • Handling cash & other forms of payment., • Making proficient sales transactions - using a point-of-sale system., • Properly checking I.D.s – for guests who appear to be under 30 years old., • Maintaining proper cash drawer balances., • Directing guests to areas/restrooms., • Demonstrating impeccable product knowledge., • Suggestive selling - using proven techniques., • Maintaining a clean and organized bar area., • Maintaining proper product pars – through bar pulls & inventories., • Stocking liquor, beer, wine and glassware throughout the shift., • Properly labeling, dating, covering and refrigerating prepped items for the bar., • Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware., • Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc., • Answering questions - accurately and politley., • Creating memorable experiences. Qualifications EXPERIENCE, EDUCATION, CERTIFICATION • High School diploma or GED equivalent., • 2 plus years of high volume bartending experience is required., • Remaining calm in a hectic, fast-paced atmosphere., • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency., • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment., • In some U.S. states, a legal minimum age is required to serve food & alcohol – check with the person interviewing you to ensure you meet these requirements., • Follows all food safety & sanitation procedures., • Practicing all general safety standards., • Performing duties which require bending & reaching., • Maintaining a well-groomed appearance (“having a plan”)., • Following all uniform guidelines., • Practicing all safety & sanitation standards., • Recycling products, where possible., • Maintaining HRC’s 5 core Values and Mission Statement.

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. The Role Kasa offers flexible accommodations for guests in dozens of markets nationwide. We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short-term rental apartments and traditional hotel rooms across price and luxury tiers. The Area Sales Manager will report to the Associate Director of Sales and work closely with the Revenue Management, Reservations, and Operations teams. This individual will be laser-focused on prospecting group and preferred corporate leads. Like any role at a fast-paced start-up, there is no 'typical day', but you will be responsible for the execution of a sales strategy for Kasa's portfolio in a defined area, targeting all market segments, including leisure travel, corporate preferred, groups, and others. An exciting part of this is being instrumental in changing the way corporate and group travelers view the flexible accommodations space. If you are looking to be instrumental in changing the way leisure, corporate and group travelers view the flexible accommodations space - this is the role for you! Unleash your career potential at Kasa We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners. Required Attributes • Metrics-Minded: Ability to breakdown their monthly targets into weekly achievable tasks to help meet or exceed their sales goals, • Revenue Driver: Self-driven to identify and uncover revenue-generating opportunities through industry knowledge, prospecting and execution of sales strategies, • Embrace Ambiguity: Experience in the "building the plane while flying it" environment and proven ability to adjust and flex to business demands*;* open to providing feedback to contribute to problem resolutions; updates to processes, • Lead Investigator: Promptly assesses every inbound lead to create opportunities to expand Kasa's partnerships, profit, and portfolio experience, • Detail-Oriented: Ability to magnify the big picture whether meticulously organizing inbound leads and executing tasks accordingly through finalizing contracts; the innate mindfulness to details is ever present *pertaining to contracts, organization, prioritization, • Culture Cultivator: Possesses a genuine passion for being a part of a world-class team; not only succeeding individually, but positively influences team members to engage, grow, and exceed expectations for Kasa, • Fearless Negotiator: Confidently negotiates and navigates conversations with internal and external stakeholders; resulting in closed deals across accounts that vary in size, scope, and industry, • Relationship-Centric: Relationship building is in your DNA and rooted in every interaction; consistently providing your peers, manager, and clients clear communication, diligence, and trustworthinessExperience, • 3–5+ years of experience in hotel group sales, corporate accounts, or extended-stay property sales, • Strong background in building, maintaining, and growing key client relationships, particularly with community-based organizations, • Proven ability to leverage local market connections to drive SMERF business opportunities, • Skilled at overseeing multiple hotels or geographic regions, with clear territory sales strategies, • Proficient in hotel CRM systems for pipeline and client management, • Ability to analyze travel trends, competitor rates, and demand generators to adjust sales tactics, • Strong experience negotiating group rates, long-term stay agreements, and corporate preferred contracts, • Proven ability to drive occupancy, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room) through targeted sales efforts, • Exceptional at presenting hotel services to corporate clients, and travel managersPlus if…, • You have experience working at a tech startupIn one year, you will succeed at Kasa by having:, • Achieved or exceeded sales targets by driving room bookings, group sales, corporate contracts, • Secured repeat business from corporate accounts, travel agencies, and groups, • Expanded Kasa's visibility in target markets through strategic partnerships, networking, and promotions Curious about the Kasa experience? Save 15% when you book on kasa.com The Pay The starting base pay range for this role is between $83,000 and $94,000 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Benefits • Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa's across the country!, • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates., • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work., • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we offer a generous 401(k) contribution match., • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most., • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description JOB SUMMARY The Director of Banquet Operations oversees the daily activities of the Banquet Department and staff. Ensures the highest level of service by executing the requirements of events based on catering service standards. Drives customer satisfaction and capitalizes on revenue up-sell opportunities during the Event Phase of a function. Acts as a liaison for the banquet department between Sales, Event Planning, Event Services, Event Technology, and the Banquet Culinary team maintaining open lines of communication to provide guests the highest level of service. CANDIDATE PROFILE Experience • Varies by size and complexity of propertySkills and Knowledge • Effective sales skills to up-sell products and services• Knowledge of menu planning, food presentation, and banquet and event service operations• Broad understanding of facility management (sanitation, maintenance and operations) • Knowledge of overall hotel operations as they affect department• Knowledge of purchasing, inventory controls, supplies and equipment• Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting and scheduling• Strong communication skills (verbal, listening, writing)• Effective conflict management skills • Strong customer and associate relation skills• Effective coaching and development skills• Strong organization skills• Ability to use standard software applications and hotel systems• Effective decision making skills• Effective influence skills• Strong problem-solving skills• Good presentation and platform skills• Good training/facilitator skills• Ability to effectively manage labor productivity• Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA) Education or Certification• High School Diploma or equivalent required; Bachelor’s Degree preferred Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart, • …and much more!

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long. Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual’s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture. So reimagine yourself here and get to the essence of what living your way, is truly all about. Overview: Step into a pivotal role at E11EVEN Club Hotel and Residences, where precision meets performance. As Director of Revenue Management, you’ll be the strategist behind maximizing every revenue opportunity, ensuring our property achieves peak profitability and market dominance. This role demands a visionary leader with mastery of channel and yield management, capable of crafting both long-term and short-term strategies that advance RevPAR and market share. You’ll analyze revenue potential across transient and group segments, optimize catering and space utilization, and integrate ancillary revenue streams—from spa to lifestyle experiences, to create the ideal business mix every day of the year. If you’re ready to transform data into dynamic strategies and position E11EVEN Club Hotel and Residences as a revenue leader in the luxury hospitality space, this is your stage. Responsibilities: • Develop and implement pricing strategies across all segments and room types to maximize revenue., • Oversee daily inventory and pricing processes, ensuring optimal yield management., • Monitor competitor rates, market trends, and demand drivers; present actionable strategies to leadership., • Forecast revenue accurately using macro and microeconomic insights; prepare short- and long-term forecasts including weekly, monthly, and annual projections., • Evaluate group, wholesale, and corporate business opportunities to ensure profitability and speed of response., • Maintain and optimize revenue management systems (CRS, RMS, PMS, Sales & Catering)., • Analyze RevPAR performance and STR reports; provide insights and corrective action plans., • Chair weekly revenue strategy meetings and deliver monthly/quarterly presentations to ownership., • Ensure accurate content and pricing across all distribution channels; manage OTA relationships to maximize exposure., • Collaborate with Sales and Marketing teams on strategic campaigns and promotional initiatives., • Prepare annual rooms revenue budget and monitor performance against targets., • Lead and develop the revenue management team, fostering growth and expertise., • Oversee digital marketing initiatives such as PPC campaigns, GDS advertising, and email marketing., • Maintain compliance with brand standards and ensure exceptional communication across departments. Qualifications:, • Minimum of 4 years of progressive experience in Revenue Management within the hospitality industry., • Bachelor’s degree required; advanced knowledge of revenue optimization strategies preferred., • In-depth expertise with industry tools and reports such as STR, Agency 360, Demand 360, and OTA Insights., • Proficiency in Microsoft Excel, Word, and PowerPoint with strong analytical and reporting skills., • Ability to perform effectively in a high-pressure, fast-paced environment while maintaining accuracy and composure., • Exceptional verbal and written communication skills, with the ability to present complex data clearly and persuasively., • Strong time management skills with the ability to prioritize tasks and meet deadlines., • Meticulous attention to detail and follow-up to ensure flawless execution of strategies., • Flexibility to work extended hours as business needs require.

Job Description Arlo Hotels, an independent lifestyle hotel is now actively seeking a dynamic Senior Food and Beverage Manager. A person in this position is someone who is passionate about people, driven by purpose, and clever in their approach. The Senior Food and Beverage Manager assists in the organization, management, and administration of all operational aspects for the Food and Beverage Outlets. RESPONSIBILITIES AND AUTHORITIES: • Approach all encounters with guests and team members in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Arlo Hotel standards, as required by scheduling, which will vary according to the hotel's needs., • Maintain high standards of personal appearance and grooming, which includes proper dress and when working., • Always comply with Arlo Hotels standards and regulations to encourage safe and efficient hotel operations., • Be visible and interact with guests and team members to provide consistently high levels of quality service., • When the Director is off site, they will be ranking Manager on duty. SPECIFIC DUTIES: • Ensure that all aspects are communicated to the culinary team and to all other managers in the F&B department to ensure all details are correctly maintained., • Manage all reservation platforms with host team members, ensuring accuracy of all guest reservations and shift reservations., • Organize all documentation for shift work daily including pre-shift reports, daily training topics, shift floor plan, requisitions for beverage, food and sundries and manage labor daily., • Ensure all staff meet all established standards of service., • Monitor and test service skills of staff, retrain and reinforce all standards on food and quality and service details daily., • Monitor and report back to Director on the quality of work provided by other Managers on the staff., • Take lead for scheduling of hourly employees, • Assist with executing Payroll., • Train and coach Junior Managers, • Successfully and consistently communicate team goals, priorities, best practices, and operational changes, • Address performance issues quickly and respectfully with coaching and counselling and resolving any conflicts that may arise., • Provide feedback and appraisals, as necessary., • Monitor and maintain cleanliness of dining rooms and work areas; communicate issues of safety, cleanliness, or malfunctions to appropriate departments; manage maintenance/safety issues to completion., • Attend interdepartmental meetings to ensure good cross communication between departments., • Assist in the development of marketing initiatives, menu items, and other items to stimulate growth in sales for each outlet and a variety of latest market developments., • Be aware of and assist in controlling current budgeted and forecasted revenues, payroll, and product costs., • Ensure all current Accounting and People Services policies are being adhered to., • Report any issues or grievances to the Director of Food and Beverage and or People Services., • Assist in maintaining all Micros programming for food and beverage outlets., • Monitor hotel activities and troubleshoot problems., • Operate word processing program on the computer., • Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards., • Additional duties as necessary and assigned. REQUIREMENTS: • Must be able to stay on your feet for 8 hours plus, • Must work well in stressful, high-pressure situations and environments., • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests., • Must be able to prioritize departmental functions to meet due dates and deadlines., • Must be able to work with and understand financial information and data, and basic arithmetic function, • Must be able to convey information and ideas clearly with strong oral and written communication skills., • Must maintain complete confidentiality regarding team member relations and access to sensitive information or data., • Must have strong attention to detail, ability to prioritize departmental functions to meet due dates and deadlines. Education: High school or equivalent education required. Bachelor’s Degree preferred. Experience: Two (2) years of Food & Beverage Manager experience or equivalent. One (1) year of Restaurant Leadership in Hotel environment experience or equivalent. Knowledge: Must have strong computer skills and financial knowledge required. Certifications: Manager Alcohol awareness certification and Manager Food Service permit as required by local or state government agency.

Job Description The Restaurant Manager is responsible for the leadership and coordination of all food & beverage initiatives, maintaining established operational and service standards and maximizing profits for the Restaurant. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Provides a professional image at all times through appearance and attire., • Communicates effectively and genuinely with guests, employees, and other departments., • Maintains a friendly and caring demeanor at all times in a fast pace environment., • Able to find guest-centric solutions. Responds quickly to guest requests in a friendly manner. Follows up to resolve problems., • Shows initiative and anticipates needs in job performance., • Effectively holds monthly training classes for all food and beverage employees to train on safety, product knowledge, proper service procedures and other restaurant-related guidelines., • Responsible for executing and reporting month end inventory in conjunction with accounting department guidelines., • Forms a partnership with the purchasing manager to ensure proper product and pricing is "on hand" at all times., • Responsible for arrival, storage, and organization of all beverage products in conjunction with accounting department guidelines., • Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue and returns, food standards, and period end inventory., • Demonstrates teamwork; is dependable and productive., • Manages in compliance with all applicable food, beverage and liquor laws., • Implements agreed upon food and beverage policy and procedures throughout the property., • Monitors adherence to all food and liquor control policies and procedures., • Ensures proper procedures for the handling of financial transactions and credit control., • Perform any other duties assign by his/her manager. Competencies • Ethical Conduct., • Customer/client Focus., • Flexibility., • Stress management/composure, • Attention to detail, • Planning and organizational ability Supervisory Responsibility This position has supervisory responsibilities. Work environment This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) years of bar/restaurant experience., • A minimum of (1) year of experience in a hotel environment., • High school diploma or equivalent., • Able to walk and stand during entire shift., • Continuously reach, bend, lift, carry, stoop and wipe., • Remain stationary for long periods of time., • Frequent washing of hands. AAP/EEO Statement The Company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job DescriptionPOSITION PURPOSE: Supervise the general job performance of all reservations agents to ensure highest level of quality to all stakeholders, including but not limited to individual callers, group guests, spa and tee-time customers, as well as all internal guests. Supports Reservations Manager, Assistant Reservations Manager, and Reservations Sales Agents. Has oversight of the Reservations department in absence of Reservations Manager or Assistant Reservations Manager. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Ensure the adherence of all agents to the professional standards set forth by the company., • Monitor and report on agent productivity using NAVIS System, including shop scores, Upselling, talk time, conversion, and any other standard as set by the department leader., • Daily review of NAVIS calls compliance, outbound sales, and trends., • Coaches and mentors agents on how to close sales and increase revenue., • Answers Reservations phone calls and be available to assist guests with issues pertaining reservations that an agent might not be able to handle on their own., • Processes VIP Reservations, Wholesale Reservations, or Negotiated Reservations within 24 hours., • Processes daily No Shows, Cancellations, and Long Stay Reservations to collect revenue., • Processes OTA No Shows/Cancellations and updates via Extranet, • Interview, train and supervise reservation agents for the efficient operation of the department., • Manage the departmental schedule, and ensure all shifts are covered., • Monitor performance and give feedback according to established standards., • Work closely with the Catering Sales team to ensure zero errors in the processing of group lists, inventory management of group blocks, set up billing and routing, and room assignments if required., • Work closely with Front Office team to ensure any guests inquiries are answered in a prompt, efficient manner. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing guest satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure guest satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Assists Director of Reservations to ensure the efficient operation of the Reservations Department, • Researches and coordinates meeting materials for reservation meetings., • Monitors reservations agents with coaching and counseling and assists Reservations Manager in all disciplinary actions regarding reservations agents., • Manages quality control of reservations., • Handles guest complaints and assists reservations agents in problem solving techniques., • Assists in the capacity of reservation agent when needed., • Initiate and prepare reports as required. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Excellent oral and written communication skills., • Ability to manage and work with outside groups and agencies., • Excellent organizational skills., • Ability to work well under pressure., • Proficient in Microsoft Word, Excel, and PowerPoint Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Frequent Walking Frequent Climbing stairs Frequent Standing Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Occasional Taste Never Lifting/carrying (#20 lbs.) Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School Diploma or equivalent required. College degree preferred. EXPERIENCE Two years with travel industry reservations system and hotel property management systems mandatory. LICENSES OR CERTIFICATES None GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionCompany Description We are looking for a Food & Beverage Manager to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel. Job Description JOB OVERVIEW: Under the general guidance of the Restaurant General Manager, the Food & Beverage Manager is responsible for overseeing the daily operations of the restaurant to ensure a seamless guest experience. This role involves managing service standards, supervising staff, driving revenue through effective sales strategies, and maintaining operational efficiency. The Restaurant Manager ensures the highest level of guest satisfaction through quality service, staff training, and effective communication with the kitchen and other departments. The role includes responsibility for scheduling, inventory control, cost management, and compliance with all health and safety regulations, while fostering a positive, team-oriented environment that reflects the brand’s values and service culture. YOUR KEY RESPONSIBILITIES: • Adopt an appearance and attire that reflects and reinforces the company’s brand image and service standards, • Comply with the company’s code of conduct, ethics, and all internal policies and procedures, • Promote the company’s vision and values while consistently modeling professional, guest-centric behavior, • Perform tasks as directed to support and contribute toward the achievement of business and operational goals, • Deliver the highest levels of service with precision and attention to detail, consistently exceeding guest expectations, • Ensure all opening, mid, and closing procedures are properly completed in alignment with company standards, • Review daily reservations and forecasts, and coordinate table assignments and waitlist strategies with the Front Office team, • Review and update the restaurant’s food and beverage menu items regularly in coordination with culinary leadership, • Engage with guests throughout service to ensure satisfaction and immediate resolution of any concerns, • Prepare weekly staff schedules and monthly attendance reports; conduct daily briefings and regular team meetings to ensure effective communication, • Monitor and manage operational budgets, control inventory, minimize costs, and analyze financial reports to ensure targets are achieved, • Oversee the purchasing and receiving processes, ensuring accuracy and compliance with approved supplier lists, • Generate ideas, plan promotions, and assist with implementing initiatives that drive revenue and guest engagement, • Recruit, train, develop, and lead a high-performing restaurant team focused on guest satisfaction and operational excellence, • Monitor team performance, conduct regular performance reviews, and define KPIs and career development goals, • Provide coaching and create personal development plans for team members to encourage growth and improve performance, • Support senior management in developing and executing strategic business and marketing plans for the restaurant, • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to. on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description POSITION SUMMARY: PickleRage is one of the fastest-growing indoor pickleball club franchises in the country, backed by a world-class leadership team and a rapidly expanding national footprint. We are seeking a high-energy, detail-oriented Franchise Sales Associate / Lead Qualifier to be an initial point of contact for our prospective franchisees. This role is responsible for handling inbound franchise inquiries, qualifying candidates, moving them into the due-diligence pipeline, and supporting the full administrative rhythm of the Franchise Development department—including coordination of all Discovery Day information and logistics. The ideal candidate is organized, confident on the phone, operationally strong, and excited to represent one of the most exciting concepts in franchising. ROLES AND RESPONSIBILITIES: Lead Qualification & First Contact • Respond to inbound franchise leads within established timelines ("speed to lead")., • Conduct introductory calls to assess motivation, financial qualifications, timeline, and operational fit., • Schedule next-step calls and ensure prospects understand expectations. CRM & Pipeline Management • Maintain accurate records for all leads in HubSpot (or applicable CRM)., • Update lead statuses, call notes, follow-up tasks, and progression milestones., • Monitor engagement (webinar attendance, email opens, FDD receipt, etc.)., • Deliver a polished, professional first impression of PickleRage., • Clearly explain the brand, investment range, protected territory model, and process steps., • Provide candidates with resources: webinar links, brochures, FDD access instructions, and scheduling links. The Franchise Sales Associate plays a central role in ensuring a smooth and impressive Discovery Day experience. Responsibilities include: Pre-Discovery Day • Send Discovery Day invitation, agenda, hotel recommendations, and travel details., • Coordinate schedules for dinner the evening prior (for those flying in) and morning arrival., • Ensure all candidates are prepared with:, • Comfortable shoes and clothing for CushionX court play, • Required documentation completed (FDD receipt, questionnaire, etc.), • Directions to the PickleRage club, • Confirm attendance and arrival times., • Coordinate with local team members for facility access and player experience., • Invite and register candidates for weekly Franchise Overview Webinars., • Track attendance and complete immediate follow-up touches., • Work closely with the VP(s) of Franchise Development to maintain a strong, qualified pipeline., • Provide weekly lead analytics, conversion trends, and bottleneck insights. Required • 1–3 years in inside sales, franchise development support, call center, or lead qualification., • Strong written and verbal communication skills., • Professional phone presence with the ability to build rapport quickly., • Excellent organization and multitasking abilities., • Experience using CRM systems (HubSpot preferred)., • Experience in franchising, real estate, fitness, wellness, pickleball, or hospitality industries., • Understanding of franchise compliance rules. PHYSICAL REQUIREMENTS: Ability to sit or stand for prolonged periods of time. POSITIONS SUPERVISED: None. COMPENSATION: $60,000-$90,000 base salary range + bonus opportunity and full benefits package (Medical, Dental, Vision, Life Insurance, Disability Insurance and other voluntary benefits) EEO STATEMENT: PickleRage is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by federal, state or local laws. PickleRage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, discipline, termination, layoff, recall, transfer, leaves of absence, compensation, and training. To request reasonable accommodation, contact Human Resources at .

Job Description The Restaurant Manager is responsible for the leadership and coordination of all food & beverage initiatives, maintaining established operational and service standards and maximizing profits for the Restaurant. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Provides a professional image at all times through appearance and attire., • Communicates effectively and genuinely with guests, employees, and other departments., • Maintains a friendly and caring demeanor at all times in a fast pace environment., • Able to find guest-centric solutions. Responds quickly to guest requests in a friendly manner. Follows up to resolve problems., • Shows initiative and anticipates needs in job performance., • Effectively holds monthly training classes for all food and beverage employees to train on safety, product knowledge, proper service procedures and other restaurant-related guidelines., • Responsible for executing and reporting month end inventory in conjunction with accounting department guidelines., • Forms a partnership with the purchasing manager to ensure proper product and pricing is "on hand" at all times., • Responsible for arrival, storage, and organization of all beverage products in conjunction with accounting department guidelines., • Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue and returns, food standards, and period end inventory., • Demonstrates teamwork; is dependable and productive., • Manages in compliance with all applicable food, beverage and liquor laws., • Implements agreed upon food and beverage policy and procedures throughout the property., • Monitors adherence to all food and liquor control policies and procedures., • Ensures proper procedures for the handling of financial transactions and credit control., • Perform any other duties assign by his/her manager. Competencies • Ethical Conduct., • Customer/client Focus., • Flexibility., • Stress management/composure, • Attention to detail, • Planning and organizational ability Supervisory Responsibility This position has supervisory responsibilities. Work environment This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) years of bar/restaurant experience., • A minimum of (1) year of experience in a hotel environment., • High school diploma or equivalent., • Able to walk and stand during entire shift., • Continuously reach, bend, lift, carry, stoop and wipe., • Remain stationary for long periods of time., • Frequent washing of hands. AAP/EEO Statement The Company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description Job Title: Complex Director of Revenue Management Department: Revenue Reports To: General Manager FLSA Status: Exempt SUMMARY: The Complex Director of Revenue Management is responsible development and deployment of company-wide rate yielding, revenue maximization, and revenue reporting processes across a growing operating portfolio of hotels. Assists in maximizing overall revenue and profitability and driving market share at each property through in-depth, strategic evaluation, and data analysis. RESPONSIBILITIES: • Implement KPIs and dashboards to monitor ongoing revenue performance at the portfolio, market, and individual property levels., • Develop tools and provide ongoing yield management, statistical, and competitive set analysis., • Provide data, research, and analytical support for sales, marketing, and reservations initiatives., • Make recommendations, negotiate contracts, and lead implementation and maintenance of best-in-class revenue management systems., • Develop a deep understanding of each asset class and provide analysis based on budgeted, forecasted, and prior period results., • Partner with property operations leaders to identify operational inefficiencies and develop strategies to maximize profitability and long-term asset value., • Create models in Excel to facilitate revenue planning and analytical processes., • Create individual reporting schedules and presentations based on the needs of the executive team, operations, or external stakeholders., • Provide ad-hoc financial and operational analysis to support shared services and property operations' future growth or reinvestment strategies. QUALIFICATIONS: • 6-8 years of progressive revenue management experience in the hotel industry., • Familiarity with hotel PMS, and a variety of revenue management software programs., • Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum, and social skills, • Multi-concept experience. EDUCATION: • Bachelor's degree in Hotel Management, Finance, Economics, or related discipline. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. • Prolonged periods sitting at a desk and working on a computer. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job DescriptionCompany Description We are looking for a Director of Special Events to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Job Description JOB OVERVIEW Under the general guidance of the Director of Sales, the Director of Special Events is a highly strategic, influential, and operationally critical leadership role responsible for conceiving, curating, and executing all special events, catering programs, cultural activations, and brand-driven experiences across the property. This position is central to the hotel’s long-term success, serving as a key decision-maker in how Delano shows up in the market, engages its guests and members, and delivers high-impact programming. The Director will shape the creative vision while ensuring flawless operational execution, working closely with senior leadership—including C-suite stakeholders—to deliver experiences that elevate the brand and drive meaningful revenue. The Director oversees all event planning, catering operations, vendor and talent partnerships, and on-site execution, ensuring each activation is delivered at a world-class level consistent with the Delano legacy. KEY RESPONSIBILITIES • Develop and execute a comprehensive cultural, entertainment, and special events strategy aligned with Delano’s brand and business objectives, • Lead, direct, and manage all private events, cultural activations, curated dinners, programming, and VIP experiences, • Partner closely with the Director of Marketing to ensure alignment across brand positioning, storytelling, and amplification channels, • Build and manage a strategic annual events calendar reflecting local culture, seasonal opportunities, and guest/member expectations, • Source, contract, and manage high-level talent, artists, performers, designers, and cultural partners, • Provide strong leadership to the Events & Catering team; recruit, train, coach, and oversee performance to meet luxury-level standards, • Oversee event budgeting, forecasting, and financial performance, ensuring profitability and strong ROI, • Deliver polished executive-level communication, including presentations and strategy briefs for C-suite, ownership, and brand partners, • Collaborate cross-functionally with F&B, Operations, Rooms, Guest Experience, and Marketing to ensure seamless execution, • Oversee adherence to safety protocols, licensing, compliance requirements, and brand standards, • Analyze event performance, guest feedback, and industry trends to optimize programming and profitability, • Perform additional responsibilities as assigned in a collaborative, service-driven environment Bachelor’s degree in Hospitality, Event Management, Arts, Marketing, or a related field (strongly preferred) • Minimum 10 years of progressive senior-level experience in luxury hospitality events, cultural programming, entertainment, or high-profile catering, • Proven success producing and executing large-scale, high-impact events and brand activations, • Demonstrated ability to confidently communicate with and present to C-suite executives, ownership groups, and global brand leaders, • Deep understanding of cultural trends, luxury guest demographics, and hospitality-driven experiences, • Strong vendor negotiation and contract management expertise, • Inspiring leadership capabilities with a track record of building high-performing teams, • Proficiency in Opera, Microsoft Office Suite (Word, Excel, Outlook), and event management platforms, • Ability to multitask in a fast-paced environment while maintaining impeccable attention to detail, • Excellent communication skills; must be able to read, write, speak, and present in English professionally, • Ability to stand/walk for prolonged periods; must be able to bend, lift, and move materials as required, • Must maintain a polished, professional appearance in accordance with Delano brand standards Additional Information What’s in it for you… • The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand., • The chance to challenge the norm and work in an environment that is both creative and rewarding., • Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.

Job Description Job Title: Business Development Manager (Hospitality Division) Location: Miami, FL (Hybrid) Company Overview SWCORP, a leader in luxury home products, is poised to redefine the high-end mirror market for the hospitality industry. Our cutting-edge, design-forward solutions are crafted to meet the discerning needs of luxury hotels, resorts, and multifamily residential projects. With innovation and quality at the core of our mission, we are seeking a dynamic Business Development Executive to spearhead this new initiative and position SWCORP as the go-to partner in the hospitality sector. Position Overview We are looking for a visionary Business Development Executive with an established track record and a strong network in the hospitality industry. The ideal candidate will leverage their existing client relationships and industry expertise to drive revenue growth and establish SWCORP as a trusted provider of bespoke mirror solutions for luxury properties. This is a unique opportunity to lead the expansion of a new division and leave a lasting impact in a high-growth environment. Key Responsibilities • Market Expansion: Identify and secure new opportunities with key stakeholders, including hotel developers, procurement teams, architects, and interior designers., • Sales Leadership: Drive the complete sales process, from lead generation and client acquisition to contract negotiation and deal closure., • Relationship Building: Cultivate long-term partnerships using your existing book of sales, while expanding SWCORP’s presence in the hospitality industry., • Custom Solutions: Collaborate with internal teams to create tailor-made products that align with client needs and project requirements., • Industry Presence: Represent SWCORP at major industry events, trade shows, and conferences to increase visibility and strengthen brand recognition., • Market Insights: Analyze trends, monitor competitor activity, and gather client feedback to continuously refine product offerings and sales strategies. We believe great candidates are defined by their experience, skills, and drive. During the application or interview process, be ready to share insights on the following: • Examples of your existing book of sales or established client relationships in the hospitality industry., • Years of experience selling interior products (mirrors, lighting, furniture, etc.) to luxury hotels or multifamily developments., • Your role and level of involvement with luxury hotels, boutique properties, or multifamily residential projects., • Participation in trade shows, industry events, or conferences to promote products., • Experience delivering custom solutions for the hospitality sector and details of similar projects., • Annual revenue you’ve generated in previous roles and how your success aligns with our sales targets., • Willingness and ability to travel frequently for client meetings and industry events., • Strategies you’ve used to grow a product line or establish a brand in the hospitality market., • Examples of negotiating and closing large-scale contracts with hospitality clients., • Education: Bachelor’s degree in Business, Marketing, or a related field., • Industry Experience: Established book of sales with strong connections in the hospitality sector., • Track Record: 5+ years in business development or sales with proven success in driving revenue growth and building long-term client relationships., • Expertise: Familiarity with custom product solutions for the hospitality sector is highly desirable., • Soft Skills: Exceptional communication, negotiation, and presentation abilities., • Salary: Competitive base with performance-based bonuses., • Benefits: Comprehensive health insurance (medical, dental, vision)., • Career Growth: Opportunities for leadership and professional advancement in a growing division. SWCORP is committed to fostering innovation, collaboration, and excellence. Join us to shape the future of our hospitality-focused product line and make a global impact in a dynamic industry. Equal Opportunity Employer SWCORP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment. Company DescriptionSW Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.SW Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Overall Scope & Responsibility: To manage and to be accountable for the day to day operation of the hotel concentrating on all aspects but in particular to Guest services, Accommodation, front of house management, maintenance and BOH areas of the hotel. Essential Duties: • To contribute to the best of your ability to the overall profitability of the property., • To be fully aware with regard to the budget guidelines within the hotel operations and to assist in the preparation of the annual budgets., • To provide and maintain the highest quality standard of service to all our customers at all times. Reporting any accidents and incidents through the correct communication channels., • To always look at better and new standards for the hotel., • To be fully aware and up to date with all legislation related to the hotel., • To assist and work closely and communicate with all the other departments in the hotel as and when required., • To be presentable to the best of your ability at all times., • To be fully aware of all details with regard to the staff handbook and being able to communicate this to all departments., • To co-ordinate, manage and conduct staff training and develop the personnel focusing on Front office, Accommodation and maintenance., • To manage and monitor the Manager on Duty role and inform the MD of any incidents at all times., • To be a pro-active manager to the best of your ability., • Specific Duties:, • To set, monitor and maintain all standards within the main areas of responsibility., • To conduct a weekly walk through with Engineer and Accommodation Manager, Front Office Manager and Housekeeping manager and report any work to be carried out., • To have a room quality audit in place in conjunction with the accommodation manager, • To have a weekly CRM system meeting and produce weekly reports on this for use in planning meeting., • To work closely with the third party operators and vendors of the hotel., • To ensure correct staffing levels in all areas of responsibility working within the budgetary guidelines and at all times planning for peaks and troughs., • To ensure holidays are managed effectively within the departments., • To produce the weekly MOD Schedule for the hotel and distribute this at least a week in advance., • To ensure that the staff restaurant has varied menus and is kept in a condition as per standard decided., • To work closely with Engineering and Housekeeping managers ensuring all back of house areas are in perfect condition., • To host the morning meeting and operations meeting in the absence of the MD., • To be part of the Executive Planning Committee and to attend the monthly planning meeting, • To report any maintenance issues through the correct channels ensuring that the CRM system is in proper use at all times., • To ensure front office/accommodation and maintenance update proper training records and that training objectives are set and met, • To assist Managing Director with the overall valet operation of the hotel and to ensure standard and procedures are met at all times., • To ensure that the shop inside hotel lobby has the correct merchandise, • To be fully responsible for the management of the VIP program of the hotel. Job Knowledge, Skills, & Abilities • Excellent communication, interpersonal, and organization skills., • Must be able to carry 10 lbs., • Commitment to superior customer service and excellent customer service skills., • Consistent record of meeting sales, customer service and operations objectives., • Proven ability to influence a team and achieve results., • Flexibility and creative problem-solving ability., • Strong initiative and self-motivation., • Fluency in job related English both verbal and non-verbal., • An appreciation and respect for the diversity of all individuals in the workplace., • Ability to handle pressure and work in a fast paced environment., • Excellent management and leadership skills., • Must be able to work days, evenings, and weekends as necessary. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position. Job Duties, tasks, schedules and requirements may be changed at any time. The receipt of a job description does not imply nor create a promise of employment, nor an employment contract of any kind.

Job Description Position: Director of Rooms Level: Division Head Location: Shipboard (Luxury Yacht Environment) Reports to: General Manager (Yacht-based) Summary: The Director of Rooms is responsible for leading and overseeing all aspects of the Guest Services and Rooms Divisions onboard, including Spa, Housekeeping, Front Office, Boutique, and KFAS. This role is a key member of the ship’s Hotel Leadership Team, contributing to strategic and operational decisions to uphold the highest standards of luxury hospitality and guest satisfaction. Key Responsibilities: Operational Leadership * Lead the Hotel Leadership Team, actively participating in strategic planning and decision-making * Directly supervise all Heads of Departments within the Rooms Division * Oversee daily operations, ensuring all guest services and facilities meet quality, safety, and service standards * Conduct regular inspections of housekeeping and public areas * Handle guest concerns and special requests with discretion and professionalism * Develop relationships with repeat guests and VIPs to ensure personalized service delivery * Collaborate with shoreside Sales & Marketing to drive occupancy and revenue goals * Prepare forecasts and assist in business planning for guest services and rooms operations * Ensure clear communication and follow-up on all guest or crew needs and incidents Financial & Administrative * Maintain and manage the division’s annual operating budget * Monitor and control labor and operational expenses including supplies and equipment * Ensure all financial goals for the division and yacht are met or exceeded * Maintain relationships with retail vendors and concessions as part of boutique oversight Quality Assurance & Compliance * Uphold and enforce the highest standards of hygiene, safety, and FSY service culture * Ensure compliance with international maritime regulations and hospitality protocols * Monitor service delivery and implement enhancements based on guest feedback People Management & Development * Foster a positive, collaborative work environment * Promote employee development through training, performance management, and career pathing * Build strong working relationships with all department heads and crew * Support programs that promote staff well-being and operational excellence Strategic & Guest-Focused Thinking * Anticipate guest needs and industry trends, proactively implementing innovations to enhance the guest experience * Lead initiatives that elevate service delivery across all rooms and guest services functions * Engage directly with VIP guests, groups, and returning clientele to offer curated services Qualifications & Requirements: Education: * Diploma in Hospitality Management or equivalent combination of education and experience Experience: * Must have a minimum 5–7 years shipboard operational management roles in luxury setting or cruise line experience * Deep understanding of Rooms Division operations and guest service excellence * Fluent in English; additional language skills preferred * Proficiency in Microsoft Office and hotel management systems * Exceptional communication, leadership, and organizational skills * Strong business acumen including budgeting, forecasting, and revenue management * Able to work independently, manage multiple priorities, and lead under pressure * Demonstrated ability to resolve guest complaints diplomatically and effectively * Flexibility and adaptability in a dynamic shipboard environment Computer Skills: * Proficient in MS Office (Word, Excel, PowerPoint, Outlook) * Experienced in hotel management software systems Travel Requirements: * Willingness and ability to live and work onboard for extended periods * Available to travel internationally as required by the ship’s itinerary

Job DescriptionCompany Description From our dazzling location in the heart of Miami, we offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a PT Front Desk Agent at Hyde Midtown, Miami. JOIN THE ENNISMORE FAMILY TODAY! Job Description Job Purpose: Under the general guidance of the Front Desk Manager and Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program Duties & Functions: • Actively welcome, greet and check guests in, • Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’, • Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up, • Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc., • Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries, • Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in HotSos or hotel specific recording process, • Update and maintain the reception hand over book, pass on all guest feedback to the Manager on duty so appropriate action may be taken, • Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with Ennismore confidentiality standards, • Ensure the correct procedure and policy standards are adhered to, • Ensure all necessary supplies are available for the front desk, manage par stock and order supplies, • Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc., • Encourage up-selling in order to maximize rates, • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy hotel/restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed., • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used., • Keep work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head.., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required. Bachelor’s Degree preferred, • Minimum two (2) years’ experience in reservations, one year experience in front desk operations, and one year experience in direct sales or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel, • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values, • An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work related information using computers and/or point of sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment and have a high level attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes., • Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, • Any other reasonable duties as assigned by the supervisor or manager., • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Summary: We are looking for an experienced Front Desk Agent to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way. Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Room & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination. We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times’ Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025. We are seeking passionate, service-oriented individuals to join our exceptional team. If you’re ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you! Qualifications • High School Diploma or GED/equivalent required,, • Ability to obtain and maintain a Tribal Gaming License, • Hotel/Front Desk experience required, • One-year computer, cash handling, and guest service experience., • OPERA system experience highly preferred., • Excellent communication Skills and friendly, outgoing personality required, • Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence. Ability to effectively communicate and present information in both one on one and group settings to guests, staff, and other employees of the resort., • English required, bilingual preferred. Must be able to communicate effectively with guests, team members and management in English, • Ability to calculate figures and amounts such as discount, commissions, and percentages., • Ability to make decisions and apply commonsense understanding to give and carry out instructions in written, oral, or diagram form. Ability to deal with problems involving concrete variables in standardized situations and in stressful conditions., • Be able to work indoors and be exposed to various environmental contaminants including smoke, • Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned, • Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives, • Must maintain a positive attitude toward work and interface with guests in a congenial and polite manner, • Must be able to address stressful situations with clients with dignity and the utmost tact and politeness, • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods., • Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company’s standards, work requirements and rules of conduct. Responsibilities The Front Desk Agent is responsible for the professional, efficient operation of the reception desk. The primary objective is providing overall care, hospitality, and outstanding guest service resulting in consistent guest satisfaction. • Adhere to the Miccosukee Service Expectations and ensure team compliance, • Maintain a professional appearance and always be punctual, courteous, friendly, and helpful and articulate to our internal and external guest., • Must have complete knowledge of guest room inventory and all hotel facilities., • Ability to perform fast, efficient, friendly check ins and outs, including handling and maintaining a cash bank, posting charges and auditing day’s work., • Adhere to all company credit policies to ensure all revenue expected will be received., • Full understanding of credit systems to ensure correct handling of credit card and check transactions., • Ensure a sales attitude is adopted at all times, providing a maximization of rooms sales and revenue for the hotel., • Thorough knowledge of hotel rates including wholesalers and packages. Up to date knowledge on all promotions and guest programs., • Adhere to preset availability and rate controls. Complete understanding of market and segment mix., • Good communication skills are mandatory in order to handle guest inquires and complaints as well as maintaining a high level of understanding between other hotel departments., • Excellent telephone skills with the ability to promote and inform guests of hotel services as well as answer questions or handle complaints., • Have full knowledge of Front Desk reports necessary to plan the day., • Ensure packages and messages are delivered in a timely manner., • Familiarity with Guest and department emergency procedures., • Ensure the highest possible level of guest service is maintained., • Complete understanding of details involved for White, Black, and Red card members., • Responsible for accurate work; modifying guest information, confirmation of rate and departure dates and number of guests to eliminate errors and rebates., • Full understanding of guest and house bank safe deposit procedure., • Ensure supervisor and Front Office Manager is kept informed of all developments within the department by proper use of department log books and monthly/daily communication meetings. Must be flexible to work varying shifts., • Consistent and regular attendance is an essential function of this job, • Performs other related duties as assigned The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment. 40 Hours

Job Description SUMMARY DESCRIPTION: Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Food & Beverage. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Responsible for coordinating, supervising, and directing all aspects of the Front of the House F&B operations while maintaining profitable, high-quality products and service levels. The Director of Food & Beverage is expected to market ideas to promote business, reduce team member turnover, maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality and guest satisfaction consistently high. RESPONSIBILITIES AND AUTHORITIES: • Approach all encounters with guests and team members in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Arlo Hotel standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes proper dress and when working., • Always comply with Arlo Hotels standards and regulations to encourage safe and efficient hotel operations., • Develop short-term financial and operational plans for the F&B Front of the house venues, which support the overall objectives of the F&B Front of the House operations of the hotel., • Schedule team members at proper staffing levels; watch labor cost daily to ensure efficiency in scheduling., • Ensure F&B Operations adheres to all standards as determined by brand., • Conduct daily pre-shift meetings to inform staff of events, reviews daily specials., • Review performance evaluations, recognize team members for outstanding services., • Coach, counsel, and discipline team members when necessary., • Monitor performance of the F&B Operations through analysis of guest feedback and financial reports; initiate corrective action, as necessary., • Inspect F&B Operations daily to ensure high quality guest service, cleanliness of all outlets and ensure that side work duties are completed., • Participate in monthly inventories. Initiate programs to reduce breakage and loss in China, Glass, and Silverware., • Create programs to increase sales through team member incentive plans and programs to increase guest satisfaction., • Maintain open lines of communication with all team members and departments., • Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction. Communicate requests and complaints with other F&B managers., • Aggressively recruit and staff department using company hiring standards (i.e., screening forms, evaluations, and team interviews)., • Conduct training classes regarding safety, security, department procedures and service guidelines., • Fulfill Manager-On-Duty shifts., • Ensure hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws., • Encourage openness, problem solving and positive communications between team members by conducting productive monthly meetings., • Ensure all new team members attend new hire orientation., • Ensure ongoing training of team members by developing/maintaining structured training schedule and daily training., • Understand, implement, and monitor all sales promotions and encourage feedback from team members., • Prepare and submit all required reports in a timely manner., • Know and maintain safety and sanitation standards to provide team members and guests with a safe environment., • Ensure compliance of all local liquor laws and sanitation/safety regulations., • Assist in menu planning and preparation., • Ensure daily and weekly cleaning schedule and side work is maintained., • Assist with administrative duties such as budget process, P&L critique, forecast and payroll., • Provide responsible service of alcoholic beverages., • Ensure all team members review and successfully complete alcohol awareness certification program and Food handler safety training, as required by state., • Understand procedure for month end inventory, maintenance of perpetual log and bar pars. Order alcohol, receive, store, and maintain security of liquor inventories., • Ensure F&B equipment is well maintained by completing equipment checklist and work order procedures and conducting weekly inspections. Inform Engineering of any broken equipment immediately., • Assist Beverage Manager in control of beverage cost and adhere to brand specific standards., • Perform other duties as requested by management., • High School diploma or GED certificate required, and equivalent work experience., • Minimum five (5) years of experience as Director of Food & Beverage or similar role. Previous department managerial experience in a hotel environment preferred., • Must be able to stay on your feet for 8 hours plus, • Must work well in stressful, high-pressure situations and environments., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary., • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need., • Must be able to prioritize departmental functions to meet due dates and deadlines., • Must be able to work with and understand financial information and data, and basic arithmetic function, • Must be able to convey information and ideas clearly with strong oral and written communication skills., • Must maintain complete confidentiality in regards to team member relations and any access to sensitive information or data., • Must have strong attention to detail, ability to prioritize departmental functions to meet due dates and deadlines. Must have strong computer skills and financial knowledge required. Certifications: • Manager Alcohol awareness certification and Manager Food Service permit as required by local or state government agency. Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and will be home to Arlo Hotels’ next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists. BENEFITS • Complimentary Parking, • 401k Match, • Paid Holidays, • Paid Time Off, • Medical, Dental, Vision insurance, • Free Meals, • Tuition Reimbursement, • Training & Development

Job Description POSITION PURPOSE: Assist and support the Director of Sales and Marketing in all group sales, leisure sales and golf sales strategies and actions necessary to exceed budgeted goals. Successfully manage the Group Sales Market, Leisure Sales Market and Golf Sales Market, leading and supporting all sales efforts and initiatives, as well as closely leading the sales teams on a day to day basis. Directly and indirectly assist the sales teams close business, to include entertaining of clients and potential clients, traveling to all markets in support of group sales team efforts and sales calls, while also leading and delivering specific group sales goals. Maintain and exceed Trump National Doral - Miami Standards in order to maximize profits and ensure outstanding guest service. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Develop and personally manage Group segment, Leisure segment and Golf segment/markets as needed., • Develop and implement sales action plans for all segments for the sales team: actively participate in goal setting and reviewing individual and team quarterly results, • Plan and implement Sales Force and continue improving on existing sales standards while ensuring that the sales team follows all processes and standards in place, • Develop and maintain market trends and competitive set data knowledge to contribute to revenue strategies, • Develop and recommend short and long term revenue strategies for all the above segments, • Manage relevant reporting of management and financial information for the sales and marketing departments, • Plan and manage group, leisure and golf sales and marketing resources according to established budgets, • Recruit, manage, train and motivate direct reporting staff according to company procedures, policy and employment law, • Maintain sales team administration: oversee vacation planning, scheduling and timeliness of the sales team, to include travel and office coverage, • Maintain and develop corporate image and reputation, • Travel to markets on sales calls and to industry events, representing the Resort and Brand, as needed. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel, to include evenings, early mornings, weekends and holidays. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Participate in the development of the annual budget and business/marketing plan, • Analyze forecast, cost, and revenue reports and make sales strategy decisions based on that information to ensure hotel’s RevPar and good positioning within the comp set, • Organize and participate in fam trips, • Attend mandatory meetings and contribute to these meetings in a professionally effective manner; regularly communicate with all associates., • Participate in Manager on Duty programs, which may require occasional overnight duty., • Participate in community public relations for the hotel., • Complete other duties as assigned by Director of Sales and Marketing or Managing Director., • Demonstrate positive leadership characteristics and act as a role model for staff members., • Regularly research and remain current with Sales and Marketing trends., • Participate in the recruitment and interviewing process of new associates and managers., • Keep office clean and organized. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Proven leadership ability to influence, develop, and empower managers to achieve objectives with a team approach., • Ability to effectively communicate in English both verbally and in writing in order to flawlessly carry out internal and external correspondence., • Ability to equally nurture positive and motivating relationships with the sales team and clients through consistent communication., • Excellent professional image and attitude including punctuality., • Ability to work independently even under pressure and stressful situations., • Strong attention to detail and excellent organization skills., • Ability to balance time and work efficiently on tight deadline: respect of deadlines a must., • Ability to handle multiple priorities and projects effectively and on a timely basis., • Ability to ensure confidentiality of clients and hotel data at all times. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Occasional Walking, climbing stairs Frequent Crouching/Bending/Stooping Rare Reaching Rare Pushing/Pulling Rare Near Vision Frequent Far Vision Frequent Hearing Constant Talking Constant Lifting/Carrying (15 lbs) Rare Travel Frequent OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION Bachelor’s degree in business or hospitality. Post graduate degree is not required but preferred EXPERIENCE Minimum of 5 years of experience in progressive and Sr. group sales leadership roles within the Hospitality industry and in comparable (size, volume & quality) hotels and/or resorts. ESSENTIAL QUALIFICATIONS • Excellent spoken and written communications skills in English – Spanish is a plus, though not required, • Must have good understanding of group, corporate and leisure markets and previous work experience in the Miami market or significant feeder markets to Miami.

Job Description Marketing and Events Manager Location: Miami Worldcenter - Downtown Miami, FL Company: NDM Studios Job Type: Full-Time Schedule: Flexible hours and days off, these can vary week to week to include evenings, weekends, and holidays. Position requires full availability About the Role The Marketing and Events Manager, working closely with the Marketing and Entertainment teams, is responsible for developing and executing effective marketing strategies for both daily operations and special event activations. This includes coordinating common area and entertainment district events, as well as serving as a liaison for individual tenant promotions and activations. Key Responsibilities • Develop and execute marketing strategies for daily operations and special events, • Coordinate common area and entertainment district events, • Serve as liaison for tenant promotions and activations, • Build and maintain strong relationships with tenants, vendors, and third-party partners, • Collaborate with the Director of Sponsorship Sales to identify and secure new sponsorship opportunities, • Oversee and support internal and tenant-led event activations, • Manage event timelines, documentation, and logistics, • Capture content for social media and marketing channels Required: • Minimum 5 years of experience in marketing and event management, • High school diploma or GED, • Associate's degree (AA), • Fluent in English, • Bachelor's degree in marketing, communications, or related field, • Bilingual (English & Spanish), • Be part of a high-profile destination in downtown Miami, • Work with a passionate team in a creative and collaborative environment, • Opportunity to shape the guest experience through innovative events and marketing Job Posted by ApplicantPro

Job Description Accounting Manager (HOSPITALITY) No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position. The Accounting Manager is responsible for overseeing the hotel’s accounting operations, ensuring accurate financial reporting, and providing insightful analysis to support strategic decision-making. This role combines managerial accounting oversight with financial planning and analysis to optimize the hotel’s performance. Key Responsibilities: Accounting & Financial Reporting: • Manage daily accounting operations including accounts payable, accounts receivable, and general ledger activities., • Prepare timely and accurate monthly, quarterly, and annual financial statements in compliance with company standards and local regulations., • Ensure proper documentation and compliance with internal controls and accounting policies., • Reconcile balance sheet accounts and review journal entries. Financial Analysis & Planning: • Conduct variance analysis comparing actual results to budget, forecasts, and prior periods., • Assist in preparing the annual budget and periodic forecasts., • Provide financial insights and recommendations to management to support operational and strategic decisions., • Monitor key performance indicators (KPIs) and prepare management reports for department heads and senior management. Audit & Compliance: • Support internal and external audits by preparing schedules and providing necessary documentation., • Ensure compliance with local accounting standards, tax regulations, and corporate policies., • Review and maintain internal controls to mitigate financial risks. Team Leadership & Collaboration: • Supervise and mentor junior accounting staff, ensuring accuracy and efficiency in all accounting processes., • Collaborate with other hotel departments (e.g., operations, sales, revenue management) to optimize financial performance., • Serve as a financial liaison for corporate reporting requirements. Qualifications & Skills: • Bachelor’s degree in Accounting, Finance, or related field., • Minimum of 3–5 years of experience in accounting or finance, preferably in the hospitality industry., • Strong knowledge of accounting principles (GAAP) and financial reporting standards., • Proficiency in Microsoft Excel and accounting software (e.g., Sun, Opera, ADP)., • Excellent analytical, organizational, and communication skills., • Ability to work under pressure, meet deadlines, and maintain confidentiality. Preferred Competencies: • Experience in hotel or hospitality finance operations., • Strong problem-solving skills and attention to detail., • Leadership abilities with the capacity to train and develop a finance team., • Ability to present complex financial data in a clear and concise manner. Working Conditions: • Full-time position based in Miami, FL., • May require occasional evening or weekend work to meet reporting deadlines or support hotel operations. BENEFITS: • Health, Dental, and Vision Insurance, • 401(k) Plan with Employer Match, • Free On-site Parking, • Cellphone Reimbursement, • Complimentary Daily Meals, • Corporate Card with Discounts at VARIOUS Properties, • Two Weeks of Paid Vacation, • Six Wellness Days Annually, • One Floating Holiday Our Mission: Consistently provide client experiences focused on what they value most.PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! \r\n\r\nOur Mission: Consistently provide client experiences focused on what they value most.

Job Description POSITION PURPOSE: Assist and support the VP of Sales and Marketing and/or Director of Sales and Marketing in all group sales strategies and actions necessary to exceed budgeted goals. Successfully manage the Group Sales Market, leading and supporting all sales efforts and initiatives, as well as closely leading the group sales team on a day to day basis. Directly and indirectly assist the group sales team close business, to include entertaining of clients and potential clients, traveling to all markets in support of group sales team efforts and sales calls, while also leading and delivering specific group sales goals. Maintain and exceed Trump National Doral - Miami Standards in order to maximize profits and ensure outstanding guest service. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Develop and personally manage Group segments/markets as needed., • Develop and implement sales action plans for Group segments for the sales team: actively participate in goal setting and reviewing individual and team quarterly results, • Plan and implement Sales Force and continue improving on existing sales standards while ensuring that the sales team follows all processes and standards in place, • Develop and maintain market trends and competitive set data knowledge to contribute to revenue strategies, • Develop and recommend short and long term revenue strategies for all the above segments, • Manage relevant reporting of management and financial information for the sales and marketing departments, • Plan and manage group sales and marketing resources according to established budgets, • Recruit, manage, train and motivate direct reporting staff according to company procedures, policy and employment law, • Maintain sales team administration: oversee vacation planning, scheduling and timeliness of the sales team, to include travel and office coverage, • Maintain and develop corporate image and reputation, • Travel to markets on sales calls and to industry events, representing the Resort and Brand, as needed. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel, to include evenings, early mornings, weekends and holidays. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Participate in the development of the annual budget and business/marketing plan, • Analyze forecast, cost, and revenue reports and make sales strategy decisions based on that information to ensure hotel’s RevPar and good positioning within the comp set, • Organize and participate in fam trips, • Attend mandatory meetings and contribute to these meetings in a professionally effective manner; regularly communicate with all associates., • Participate in Manager on Duty programs, which may require occasional overnight duty., • Participate in community public relations for the hotel., • Complete other duties as assigned by Director of Sales and Marketing or Managing Director., • Demonstrate positive leadership characteristics and act as a role model for staff members., • Regularly research and remain current with Sales and Marketing trends., • Participate in the recruitment and interviewing process of new associates and managers., • Keep office clean and organized. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Proven leadership ability to influence, develop, and empower managers to achieve objectives with a team approach., • Ability to effectively communicate in English both verbally and in writing in order to flawlessly carry out internal and external correspondence., • Ability to equally nurture positive and motivating relationships with the sales team and clients through consistent communication., • Excellent professional image and attitude including punctuality., • Ability to work independently even under pressure and stressful situations., • Strong attention to detail and excellent organization skills., • Ability to balance time and work efficiently on tight deadline: respect of deadlines a must., • Ability to handle multiple priorities and projects effectively and on a timely basis., • Ability to ensure confidentiality of clients and hotel data at all times. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Occasional Walking, climbing stairs Frequent Crouching/Bending/Stooping Rare Reaching Rare Pushing/Pulling Rare Near Vision Frequent Far Vision Frequent Hearing Constant Talking Constant Lifting/Carrying (15 lbs) Rare Travel Frequent OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION Bachelor’s degree in business or hospitality. Post graduate degree is not required but preferred EXPERIENCE Minimum of 5 years of experience in progressive and Sr. group sales leadership roles within the Hospitality industry and in comparable (size, volume & quality) hotels and/or resorts. ESSENTIAL QUALIFICATIONS • Excellent spoken and written communications skills in English – Spanish is a plus, though not required, • Must have good understanding of group, corporate and leisure markets and previous work experience in the Miami market or significant feeder markets to Miami.

Job Description Position: Corporate Sales Manager Salary: $60,000 plus Bonus Location: Hampton Inn & Suites by Hilton Hotel - Miami Brickell The Corporate Sales Manager is responsible for leading and managing a team of sales representatives within a corporate setting. They are responsible for developing and implementing sales strategies to maximize sales revenue, increase market share, and achieve ambitious sales targets. Fluent in English and knowledge of Spanish or Portuguese is a requirement. OnQ PMS experience and/or Hampton or Hilton Family of Brands experience is a plus. The Corporate Sales Manager will also collaborate with various departments within the organization to ensure alignment and consistency in messaging and approach. Key responsibilities: 1. Develop and implement strategic sales plans to achieve corporate sales targets., 2. Lead, train, and motivate a team of sales representatives to drive sales performance and meet goals., 3. Identify new business opportunities and develop relationships with key clients to expand the customer base., 4. Monitor sales performance metrics and analyze data to identify areas for improvement., 5. Collaborate with marketing, product development, and operations teams to ensure alignment in strategies and goals., 6. Build and maintain strong relationships with clients and key stakeholders to foster long-term partnerships., 7. Stay current with industry trends, market conditions, and competitive activities to identify opportunities for growth., 8. Prepare and present regular sales reports and forecasts to senior management., 9. Ensure compliance with company policies and procedures, as well as legal and regulatory requirements., 10. Represent the company at industry events, conferences, and trade shows to promote products and services. Qualifications: • Bachelor's degree in Business Administration, Sales, Marketing, or related field., • Proven track record of success in corporate sales, with at least 5 years of experience in a sales leadership role., • Strong leadership, communication, and negotiation skills., • Ability to develop and execute strategic sales plans., • Experience in managing a high-performing sales team., • Excellent analytical and problem-solving abilities., • Proficiency in CRM software and Microsoft Office Suite., • Strong customer relationship management skills., • Ability to travel as needed. The Corporate Sales Manager plays a critical role in driving revenue growth and expanding market presence for the organization. This position offers a competitive salary, performance-based incentives, and opportunities for career advancement within the company. • Must be a legal resident of the USA and authorized to work in the USA to apply.

Job DescriptionCompany Description Discover a tranquil retreat two blocks from the heart of the Financial District at Novotel Miami Brickell. Featuring a lobby design inspired by the city’s beachfront culture and colors, our contemporary Downtown Miami hotel is adjacent to Simpson Park, a preserved swath of hardwood forest. Sweeping views of the tree canopy, framed by skyscrapers and sparkling Biscayne Bay, give our rooftop pool and bar the feel of a tropical resort. When you’re ready to explore the area, it’s less than a 10-minute walk to South Miami Avenue and its buzzing bars, tempting restaurants and upscale shopping centers. Business travelers can make the short stroll to financial institutions and corporate offices on Brickell Avenue. A nearby Metrorail stop puts the rest of the city within easy reach. Enjoy seamless connections to the cruise port and top Miami attractions, including Bayfront Park, FTX Arena and Vizcaya. At Novotel Miami Brickell, the best of the city is at your doorstep. Job Description The Accounting Manager is responsible for overseeing the hotel’s accounting operations, ensuring accurate financial reporting, and providing insightful analysis to support strategic decision-making. This role combines managerial accounting oversight with financial planning and analysis to optimize the hotel’s performance. Key Responsibilities: Accounting & Financial Reporting: • Manage daily accounting operations including accounts payable, accounts receivable, and general ledger activities., • Prepare timely and accurate monthly, quarterly, and annual financial statements in compliance with company standards and local regulations., • Ensure proper documentation and compliance with internal controls and accounting policies., • Reconcile balance sheet accounts and review journal entries. Financial Analysis & Planning: • Conduct variance analysis comparing actual results to budget, forecasts, and prior periods., • Assist in preparing the annual budget and periodic forecasts., • Provide financial insights and recommendations to management to support operational and strategic decisions., • Support internal and external audits by preparing schedules and providing necessary documentation., • Ensure compliance with local accounting standards, tax regulations, and corporate policies., • Supervise and mentor junior accounting staff, ensuring accuracy and efficiency in all accounting processes., • Collaborate with other hotel departments (e.g., operations, sales, revenue management) to optimize financial performance., • Serve as a financial liaison for corporate reporting requirements.Qualifications, • Bachelor’s degree in Accounting, Finance, or related field., • Minimum of 3–5 years of experience in accounting or finance, in the hospitality industry., • Strong knowledge of accounting principles (GAAP) and financial reporting standards., • Proficiency in Microsoft Excel and accounting software (e.g., Sun, Opera, ADP)., • Excellent analytical, organizational, and communication skills., • 3-5 years experience in hotel or hospitality finance operations., • Strong problem-solving skills and attention to detail., • Leadership abilities with the capacity to train and develop a finance team., • Ability to present complex financial data in a clear and concise manner. Additional Information All your information will be kept confidential according to EEO guidelines.