Leasing Administrative Assistant
7 days ago
Atlantic City
Job Description Summary of Position Responsible for providing administrative and clerical support to the leasing and property management team. This role assists with leasing operations, tenant communications, documentation, and office organization to ensure efficient daily operations and a positive resident experience. Organizational Relationships Reports to: Leasing Manager Supervises: NA Qualifications and Skills • Must be 18 years of age or older, • Bilingual preferred, but not required, • Strong organizational and multitasking skills, • Excellent verbal and written communication skills, • Proficiency with office software and property management systems, • Attention to detail and ability to handle confidential information, • Professional appearance and customer-focused attitude, • Work flexible schedule including nights, weekends, and/or holidays as needed Education and Experience • High School diploma/GED or equivalent education, • Previous experience in Residential Leasing, • Previous administrative or customer service experience preferred Duties and Responsibilities • Support leasing agents and property managers with daily administrative tasks, • Prepare, process, and maintain lease agreements, applications, and related documentation, • Assist with tenant onboarding, renewals, and move-in/move-out paperwork, • Answer phone calls, emails, and in-person inquiries professionally, • Schedule appointments, property tours, and meetings, • Maintain accurate resident files and update property management software, • Process rent payments, fees, and invoices as needed, • Assist with marketing efforts, including posting listings and preparing promotional materials, • Coordinate with maintenance and management to track service requests, • Ensure compliance with company policies, fair housing regulations, and confidentiality standards Showboat Core Values Demonstrates Showboats core values in the performance of position responsibilities: 1. Friendly Focused – we are committed to creating a fun environment that embraces families and children of all ages., 2. Kindness Focused – we demonstrate kindness in everything we do, seeking to uplift and support all of those around us., 3. Team Spirit – we foster a respectful workplace where team members work together to exceed our guest's expectations., 4. Hearts the Serve – we are driven by a passion to bring joy and happiness to the guests that we serve., 5. Take Ownership – we take full responsibility for our actions and the resulting outcomes, embracing personal accountability. Essential Functions • The ability to attend work predictably and regularly and to be punctual., • The ability to work varying schedules including evenings, weekends, holidays, and extended hours as business operations dictates, • The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form)., • The ability to work with mathematical concepts and to apply concepts to practical situations., • The ability to work cooperatively with others., • The ability to deal politely and professionally with customers and coworkers., • The ability to perform several tasks at once., • The ability to follow directions or instruction., • The ability to use a computer to communicate, create, and access information., • The ability to lift and move ___ pounds., • The ability to sit/stand/bend/stretch, etc., • The ability to use hands to finger, handle, or feel and reach with the hands and arms Physical Demands Constantly – occupation requires this activity more than 66% of the time (5.5+ hours/day) Frequently – occupation requires this activity from 33% to 66% of the time (2.5 – 5.5 hours/day) Occasionally – occupation requires this activity up to 33% of the time (0 – 2.5 hrs./day) Not Applicable – activity is not applicable to this occupation. Physical Demands Stand Constantly x Frequently Occasionally Not Applicable Walk Constantly x Frequently Occasionally Not Applicable Sit Constantly x Frequently Occasionally Not Applicable Handling/Fingering Constantly x Frequently Occasionally Not Applicable Reach Outward Constantly x Frequently Occasionally Not Applicable Reach Above Shoulder Constantly x Frequently Occasionally Not Applicable Climb Constantly Frequently x Occasionally Not Applicable Crawl Constantly Frequently x Occasionally Not Applicable Squat or Kneel Constantly Frequently x Occasionally Not Applicable Bend Constantly Frequently x Occasionally Not Applicable Lift/Carry 10 lbs. or less Constantly Frequently x Occasionally Not Applicable 11 to 20 lbs. Constantly Frequently x Occasionally Not Applicable 21 to 50 lbs. Constantly Frequently x Occasionally Not Applicable 51 to 100 lbs. Constantly Frequently Occasionally x Not Applicable Over 100 lbs. Constantly Frequently Occasionally x Not Applicable Push/Pull 12 lbs. or less Constantly Frequently x Occasionally Not Applicable 13 to 25 lbs. Constantly Frequently x Occasionally Not Applicable 26 to 40 lbs. Constantly Frequently Occasionally x Not Applicable 41 to 100 lbs. Constantly Frequently Occasionally x Not Applicable Environmental Factors Extreme Cold (non-weather) Constantly Frequently x Occasionally Not Applicable Extreme Heat (non-weather) Constantly Frequently x Occasionally Not Applicable Loud Noise Level Constantly Frequently x Occasionally Not Applicable Other Ability to Read x Constantly Frequently Occasionally Not Applicable Ability to Speak English x Constantly Frequently Occasionally Not Applicable Ability to Understand Verbal Directions x Constantly Frequently Occasionally Not Applicable