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Job Description ABOUT THE ROLE Cavco Industries, Inc. has built a reputation for quality, value and service since it was founded in 1965. We have a commitment to our stockholders, our associates and our home buyers to provide quality housing and exceptional service. Cavco Park Model and Cabin are precision built in controlled indoor environments that provide several price points and spec levels. Our Park Models and Cabins are available to the public through independent local dealers, RV parks, campgrounds, resorts and developers across the country. In addition to our Park Model lineup, we specialize in custom Hospitality, Tiny Home and Accessory Dwelling Unit (ADU) designs, built for luxury. The CAD Designer or CAD Drafter will work collaboratively with our Sales, Engineering/Quality, and Manufacturing teams producing graphic renderings (3D) and construction drawings (2D - AutoCad). The CAD Designer or CAD Drafter is responsible for completing specifically assigned drafting projects as assigned by the Engineering Manager. ESSENTIAL DUTIES & RESPONSIBILITIES • Develops accurate and complete production drawings, bills of material and/or tooled parts layout, and vendor drawings for assigned models and/or projects, • Coordinates the drawings and bills of material with other Drafters, Sales or Manufacturing in common projects to ensure the project is completed in a timely manner., • Keeps of current Drafting Standards to maintain continuity during the drawing and bill of material development process., • Maintains the library of production drawings and bills of material to ensure a central source of current reference information is available and accessible to all departments., • Perform other duties as assigned. MINIMUM QUALIFICATIONS • High School Diploma with Drafting Fundamentals exposure, • One or more years of manufacturing assembly experience or one or more years of drafting experience, • Strong computer skills and understanding of relevant software packages - Auto CAD is preferred, Chief Architect is a plus., • Strong mechanical skills, • Motivated self-starter with a strong tolerance for change, • Problem Solving Skills, • Mathematical Skills, • Ability to work well with others.

Job DescriptionDescription: As the Leasing Consultant, you have the opportunity to play a pivotal role in shaping our residents' experience by guiding them through the leasing and renting process with professionalism and enthusiasm. You'll be at the forefront of creating and maintaining a welcoming environment, showcasing our community’s unique features, and helping prospective residents find their next apartment home. This role requires Low Income Housing Tax Credit experience. Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways—including team member training, support, and career pathing—and believe that, by doing so, we can have a positive impact on our resident and team member experience. Are you ready to make an impact? Location: Acacia at Youngtown (Lease- Up) Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan! • Career advancement and learning opportunities, • Bonus opportunity, • 13 paid holidays, including a Personal Wellness Day & Volunteer Day, • Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*, • Housing discount opportunity, • 401(k) with company match, • Medical, Dental, and Vision insurance plans, • Employer-sponsored short-term & long-term disability plans, • Company-paid life insurance, • Health savings account with employer contribution, • Flexible spending account, • Voluntary benefits The day-to-day: Leasing Consultants are people-centric individuals passionate about customer service. Mission Rock's customer service expectations center around connecting with our customers. Leasing Consultants may work with any of the following: • Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions, • Maintain meaningful and effective communication (emails, phone calls, social media, and in-person conversations) that adhere to Mission Rock’s expectations, • Lease and pre-lease apartment homes, including understanding lease requirements and meeting compliance expectations, • Provide tours of the community in diverse weather conditions, • Ensure the quality of the community and apartment homes is ready to showcase daily, • Preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc., • Assist and engage with retention, resident parties, and renewals, • Collaborate with fellow team members Requirements: What you bring: • Strong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members, • Strong organizational and time-management skills, • Enthusiasm to empathize, collaborate, and engage with others, • Desire to improve the lives of those around you, • 1-2 years of customer service or sales experience, • Adherence to Fair Housing best practices, • Basic computer skills, including familiarity with Microsoft Suite, • Aptitude to being solution-oriented, • Property Management skills/experience preferred, • High School diploma or equivalent, • Lease- Up Experience preferred

Job DescriptionDescription: Job Summary: Responsible for completing general inspections, service requests, apartment turns, general maintenance repairs throughout the property, and pool care as directed by the Maintenance Supervisor and Property Manager. Supervisory Responsibilities: Maintenance • Service Requests, • Completes assigned Service Requests in 48 hours, • Organizes and completes work orders based on priority. (Emergency vs. non- emergency), • Completes work orders efficiently and ensures parts and equipment required for service requests are available and in hand prior to arriving at the resident’s home., • Demonstrates and maintains a high level of competency in the following areas:, • Ensures “Turns” are completed on or before the day prior to the scheduled move in date., • Delivers “Turns” that meet or exceed the standards per the Company Policies and Procedures., • Inspects, maintains, and repairs all company vehicles, power equipment, and hand tools., • Responds to all emergency calls within fifteen minutes when working on-call., • Maintains property’s curb appeal and general cleanliness of the property and common areas., • Understands and adheres to the Policies and Procedures Manual, Fair Housing Laws, OSHA and Safety Manual standards., • Reports any safety violations to the Maintenance Supervisor and/or Property Manager. Requirements: Required Skills/Abilities: Communication • Maintains continuous and detailed daily communication with the Maintenance Supervisor regarding all aspects of property maintenance including but not limited to safety and compliance concerns, curb appeal, work orders, turns, resident concerns, and vendor performance., • Communicates effectively and positively with residents to enhance customer satisfaction and increase retention., • Maintains open, honest and timely communication with residents regarding maintenance requests and property concerns., • High school diploma or equivalent., • Moderate stooping, kneeling, crawling, pushing, pulling, lifting, talking and hearing. Ability to identify and distinguish color., • Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to climb stairs; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and, • Make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information., • Must be able to lift up to 30 pounds at times., • Must have a reliable means of transportation, possess a valid Arizona Drivers license, and a clean driving record with personal auto insurance., • Flexible schedule – must be able to work weekdays, evenings, weekends and some Holidays, • Must be willing and able to occasionally travel, including working at other property locations or overnight trips, • Must be able to work under diverse weather conditions

Job DescriptionDescription: THE COMPANY Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members. At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career! WHAT WE OFFER • Competitive wages, training, and growth opportunities., • Early access to paycheck (pay on demand)., • Health, Dental, Vision, and Life Insurance., • Paid Vacation, Holidays, and Sick Leave., • 401K with company match., • Free meals at work., • Employee Assistance Program. Our Sous Chef, in collaboration with the Director of Culinary Experience, is responsible for all daily operations and staffing for the community's restaurant. This includes supervising all kitchen staff, meal preparation, purchasing, cost control, sanitation, safety, and staff training. As Sous Chef, you will have the opportunity to connect with and positively impact the lives of our residents daily. We create everything from traditional comfort food to unique and exciting culinary options from around the globe, and a seasonal menu that changes quarterly using fresh local ingredients. We focus on cooking and baking almost everything from scratch. The ideal candidate is a skilled and passionate culinary professional with a strong commitment to providing exceptional service to seniors. KEY RESPONSIBILITIES • Work closely with the Director of Culinary Experience (Executive Chef) to run the department efficiently and effectively within budget., • Ensure resident satisfaction through a top-notch dining experience., • Direct and manage all back- and front-of-the-house staff., • Maintain all departmental documentation according to state and federal regulations., • Assist in the planning and execution of all menus and meal preparation, department and family events, and catering functions., • Maintain inventory control of food, alcohol, supplies, and equipment, and purchase as necessary., • Assist in the recruitment efforts for the department, including interviewing, hiring, and training staff., • Cover shifts resulting from call-offs., • Prepare and cook meals following established menus, recipes, dietary, and sanitary guidelines., • Ensure proper handling and storage of cleaning supplies and chemicals., • Maintain a professional appearance., • Aid in all kitchen operations as needed. Requirements: CANDIDATE QUALIFICATIONS Education and certificates: • High School Diploma or equivalent., • Culinary education is preferred, or an equivalent combination of experience and education is required., • At least three (3) years of food preparation experience in full-service kitchen surroundings, including following recipes and cooking dishes from scratch., • At least one (1) year of supervisory experience is preferred., • Knowledge of kitchen equipment and knife handling skills., • Knowledge of dietary restrictions and meal modifications for seniors is a plus., • Proficiency in preparing a variety of meals, including large-batch cooking., • Creative culinary and prep skills are a plus., • Previous experience in senior living, healthcare, or hospitality settings is highly desirable., • Availability to work flexible shifts, including weekends and holidays.

Job Description Position: Regional Manager – Affordable Housing Department: Operations Status: Full Time Position Overview: The Regional Manager is a key leadership role at MEB Affordable Management Services, responsible for the overall success and compliance of an assigned affordable housing portfolio. This position requires a proactive, results-driven professional who can balance operational excellence, team leadership, and regulatory compliance. In partnership with the Vice President of Asset Management, the Regional Manager will oversee day-to-day property operations, drive performance metrics, and ensure compliance with all federal, state, and local housing regulations. Schedule & Availability: * Full-time (Minimum 40 hours per week) * Flexibility to respond to weekend or after-hours needs when necessary Benefits and Perks: * 401(k) with Employer Match * Annual HSA Contribution of $500 * Health, Dental, and Vision Insurance * Employee Assistance Program (EAP) * Flexible Spending Account (FSA) * Life Insurance Coverage * Paid Time Off: 2.5 Weeks Annually * Sick Time: 40 Hours Annually * Wellness Time: 8 Hours Annually * Volunteer Time: 8 Hours Annually * Professional Development Assistance * Retirement Plan Options Key Responsibilities:Portfolio Leadership * Direct oversight of an assigned portfolio of affordable housing communities * Manage operational, financial, and compliance performance within the portfolio * Develop and monitor annual budgets, review monthly variances, and ensure alignment with financial goals * Conduct regular property inspections; ensure site-level staff meet performance expectations and identify opportunities for improvement * Act as the primary point of contact for owners, investors, and partners for the assigned portfolio * Ensure operations comply with MEB policies, Fair Housing, ADA, and all applicable laws * Set project goals, manage budgets, and control expenses to maximize revenue * Prepare and submit annual budgets with community staff; ensure ongoing budget compliance * Review monthly financials, analyze variances, and report key insights to ownership * Approve expenditures ($500–$1,500); escalate larger items to the VP of Asset Management * Hire, train, supervise, and evaluate site personnel in line with MEB HR policies * Communicate regularly (at least weekly) with owners on both operational and financial matters * Support site managers in vendor negotiations and capital improvement planning * Conduct weekly property inspections and provide feedback for property enhancements * Assist with acquisitions, due diligence, and onboarding of new assets as needed * Host investor and banker tours upon request * Facilitate clear communication between site teams, corporate departments, and legal to avoid liability * Review site staff salaries and recommend compensation adjustments where appropriate * Ensure compliance with management agreements and all legal requirements * Oversee property marketing to ensure leasing goals and occupancy standards are met efficiently Qualifications: * Minimum of 3–5 years of experience in property management, with at least 2 years overseeing multiple affordable housing communities * Strong understanding of LIHTC, Fair Housing, ADA, and other regulatory compliance standards * Proven track record of managing budgets, improving property performance, and achieving occupancy and financial goals * Strong leadership and team-building skills with the ability to supervise and develop on-site staff * Exceptional communication skills, both verbal and written, with the ability to effectively interact with owners, investors, team members, and vendors * Highly organized with strong problem-solving abilities and attention to detail * Ability to travel regularly within the assigned region and respond to operational issues as needed * Proficient in Microsoft Office Suite and property management software (e.g., Yardi, OneSite, or similar) * Must have a valid driver’s license and reliable transportation * High school diploma or GED required

Job DescriptionDescription: As the Service Technician, you'll be our go-to superhero for keeping everything in tip-top shape! Whether you complete work orders or perform routine check-ups, your hands-on skills will help provide a well-maintained living space for our residents. Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways—including team member training, support, and career pathing—and believe that, by doing so, we can have a positive impact on our resident and team member experience. Are you ready to make an impact? Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan! • Career advancement and learning opportunities, • Bonus opportunity, • 13 paid holidays, including a Personal Wellness Day & Volunteer Day, • Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*, • Housing discount opportunity, • 401(k) with company match, • Medical, Dental, and Vision insurance plans, • Employer-sponsored short-term & long-term disability plans, • Company-paid life insurance, • Health savings account with employer contribution, • Flexible spending account, • Voluntary benefits The day-to-day: Our Service Technicians must be willing and able to learn quickly in a fast-paced, team environment. Service Technicians may work with any of the following: • Electrical, • Plumbing, • Carpentry, • Drywall, • Painting, • Appliances, • Exterior structures, • Swimming pools, • General maintenance Requirements: What you bring: • Strong customer service and communication skills, with a willingness to go the extra mile, • Strong organizational and time-management skills, • Enthusiasm to collaborate and engage with others, • Desire to improve the lives of those around you, • Maintenance skills/experience in multi-family, preferred, • CPO Certification desired and/or required based on property needs, • Adherence to Fair Housing best practices, • Must be able to perform general/routine inspections and identify possible issues, • Apply a “can do” mentality toward implementing efficient and effective solutions (ex: do the hard work now so you don't have to later), • Valid Driver's License with reliable transportation

Job DescriptionDescription: As the Assistant Property Manager, you’ll be at the heart of the action, solving residential operational needs and fostering great relationships. You’ll bring a touch of magic to every corner of the property by providing exceptional customer service while assisting residents with their rental transactions, including payments, renewals, and more. Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways—including team member training, support, and career pathing—and believe that, by doing so, we can positively impact our resident and team member experience. Are you ready to make an impact? Location: Tresa At Arrowhead Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan! • Career advancement and learning opportunities, • Bonus opportunity, • 13 paid holidays, including a Personal Wellness Day & Volunteer Day, • Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*, • Housing discount opportunity, • 401(k) with company match, • Medical, Dental, and Vision insurance plans, • Employer-sponsored short-term & long-term disability plans, • Company-paid life insurance, • Health savings account with employer contribution, • Flexible spending account, • Voluntary benefits The day-to-day: The Assistant Property Manager is a process-oriented individual passionate about customer service, attention to detail, and leadership. Mission Rock's leadership expectations center around connecting with our team members and leading by example. The Assistant Property Manager could perform any of the following: • Manage payables and collections with an attention to detail, quality control, and consistency, • Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions, • Help with marketing efforts to attract new and retain residents, such as community events and community outreach, • Engage with the team, including embodying Mission Rock’s culture and collaborating with Property Manager and fellow teammates (onsite, regionally, and with corporate support), • Maintain meaningful and effective communication (emails, phone calls, social media, and in-person conversations) that adhere to Mission Rock’s expectations, • Lease and pre-lease apartment homes, including understanding lease requirements and meeting compliance expectations, including providing tours of the community in diverse weather conditions, • Preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc. Requirements: What you bring: • Ability and desire to work within and lead a team, • Strong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members, • Strong organizational and time-management skills, with an attention to detail, • Enthusiasm to empathize, collaborate, and engage with others, • Desire to improve the lives of those around you with an aptitude to being solution-oriented, • 2-3 years of customer service or sales experience, • Adherence to Fair Housing best practices, • Advanced computer skills, including familiarity with Microsoft Suite, • Property Management skills/experience

Job Description J Job Title: Floating Property Manager Location: Greater Phoenix Area Salary: $29.00 – $30.50/hr Job Type: Full-time Position Summary The Floating Community Manager provides management support across multiple affordable housing communities within the Greater Phoenix area. This role covers properties as assigned, ensuring smooth day-to-day operations and compliance with LIHTC and HUD program requirements. The Floating Community Manager works directly with the Regional Manager and on-site teams, stepping in to lead operations, provide training, and maintain compliance standards. This position requires a motivated, flexible, and adaptable professional with strong organizational and leadership skills. The ideal candidate has at least two (2) years of LIHTC/Project-Based Voucher program experience and the ability to work independently while quickly adapting to the needs of different communities. Benefits and Perks * 401(k) + Company Match * Mileage Reimbursement * Annual HSA Contribution ($500) * Health, Dental, and Vision Insurance * Employee Assistance Program * Flexible Spending Account * Life Insurance * Paid Time Off (2.5 weeks) * Sick Time (40 hours) * 8 Hours of Wellness Leave * 8 Hours of Volunteer Time Off * Professional Development Assistance * Retirement Plan Key Responsibilities * Provide management coverage for multiple properties as assigned, ensuring consistent compliance and service standards. * Oversee daily operations including leasing, resident relations, maintenance coordination, accounting, and audits. * Lead and support on-site teams by assisting with hiring, training, coaching, performance management, and development. * Ensure properties comply with company policies, LIHTC, HUD regulations, and local housing requirements. * Complete and oversee timely annual resident certifications and recertifications. * Support preparation for and participation in agency and client audits. * Assist with onboarding and training new team members at assigned communities. * Foster a positive, professional, and collaborative work environment. * Promote workplace safety by enforcing safety standards and company handbook policies. * Travel to assigned properties within the Greater Phoenix area as needed. Requirements * Valid Driver’s License * Reliable transportation * Strong written and verbal communication skills * Ability to adapt quickly to new property operations and systems * Physical demands include lifting, carrying, climbing, kneeling, and working outdoors as required * Availability for overtime or weekend coverage if needed Experience * 2+ years of multifamily property management (required) * 2+ years of LIHTC/50059 Project-Based Voucher program experience (required) License/Certification * Driver’s License (required) Work Location: On-site at assigned properties (Greater Phoenix Area)

Job Description Community Manager - Brook Creek | Glendale, AZ Who We Are: Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM, we foster a collaborative, team-oriented culture where our associates thrive and are valued for their expertise and commitment. What We Are Looking For: We are seeking a Community Manager to oversee the operations and management of our conventional apartment community at Brook Creek in Glendale AZ. As the Community Manager, you will play a critical role in maintaining high standards of resident satisfaction, apartment maintenance, marketing and financial performance for this conventional property. This is a full-time position with full benefits. Pay range: $34.00 - $35.00 per hour Key Responsibilities: • Oversee daily operations of a conventional multi-family apartment community, ensuring the property remains a safe, well-maintained, and welcoming environment for all residents., • Lead, mentor, and supervise on-site apartment staff, providing guidance on customer service, leasing, and resident relations to ensure the apartment community operates smoothly., • Manage the leasing process for the community, including marketing available units, conducting tours, processing applications, and executing leases for new residents., • Ensure the financial performance by creating and maintaining budgets, preparing monthly financial reports, and monitoring expenditures., • Conduct regular inspections (interior and exterior) to ensure the community is well-maintained and ensure compliance with company and regulatory standards., • Administer resident programs and services, focusing on building a strong apartment community and maintaining high resident satisfaction., • Oversee renovations, including interior and exterior updates, ensuring projects are completed on time and within budget., • Ensure compliance with housing regulations, • Handle resident concerns and complaints professionally, striving to resolve issues quickly and fairly., • Prepare and submit annual operating budgets and conduct quarterly budget reviews., • Maintain records for all resident transactions, including move-ins, move-outs, rent collections, and renewals., • Foster a team-oriented environment, working closely with corporate leadership and staff to achieve community goals for the complex., • You have 2-3 years of experience in property management, specifically in managing luxury / conventional apartment communities., • You have hands-on experience in overseeing the daily operations of a multi-family apartment community, with strong leadership skills., • You have a strong understanding of financial reporting, budgeting, and rent collections specific to apartment communities., • You are proficient with property management software, such as Yardi and/or MRI, particularly in managing apartment records and financials., • You have excellent communication skills (both verbal and written), with the ability to effectively engage with residents, staff, and vendors., • You possess strong organizational skills and attention to detail when managing operations., • You are passionate about delivering top-tier customer service and fostering a positive community for residents., • You are physically able to lift and carry items weighing up to 25 pounds. Our benefits include: • Medical, dental, vision insurance, • Pet insurance, • Life insurance and identity theft protection, • Paid sick and vacation time, • 401(k) plan with company match, • Flexible Spending Accounts (FSAs), • Employee Assistance Program (EAP) Additional Information: • This position is contingent upon passing a background check, employment verification, drug screening and valid driver’s license and auto insurance., • CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law. Pay Bands: Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications.

Job DescriptionDescription: As the Property Manager, you will have the opportunity to significantly impact and contribute to the lives of our residents and team members by providing a comfortable environment and a well-maintained living space. This role allows you to showcase your leadership skills as you manage a team of leasing and service professionals. Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways—including team member training, support, and career pathing—and believe that, by doing so, we can positively impact our resident and team member experience. Are you ready to make an impact? Location: Tresa At Arrowhead Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan! • Career advancement and learning opportunities, • Bonus opportunity, • 13 paid holidays, including a Personal Wellness Day & Volunteer Day, • Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*, • Housing discount opportunity, • 401(k) with company match, • Medical, Dental, and Vision insurance plans, • Employer-sponsored short-term & long-term disability plans, • Company-paid life insurance, • Health savings account with employer contribution, • Flexible spending account, • Voluntary benefits The day-to-day: The Property Manager is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property, leading by example to foster an engaged and successful team, and improving the resident’s renter experience through providing exceptional customer service. Specific responsibilities include: • Lead a dynamic team through embodying Mission Rock’s culture and emphasizing collaboration, communication, and transparency, • Develop and managing the property budget to meet or exceed owner’s expectations, • Ensure the property is operating at optimal performance, including the physical asset, operational performance, and resident and team member sentiment, • Work closely with the Service Manager (and the entire Service team) to ensure apartment homes and turns align with Mission Rock standards to achieve the Mission, • Evaluate the property daily for curb appeal and general cleanliness, through the lens of the customer and owner, • Drive and manage relationships and events for residents, leading by example and embodying Mission Rock’s mission to provide the highest quality of service to our customers, • Coordinate and maintain vendor partnerships for services such as landscaping, cleaning, and pest control, • Oversee and ensure meaningful and effective communication (emails, phone calls, social media, and in-person conversations) with all customers (residents, clients, team members, vendor partners) that adhere to Mission Rock’s expectations; drive accountability within the team to ensure quality and consistent interactions, • Demonstrate and deliver on a passion to develop the team, including Assistant Property Manager, Leasing Consultants, and Service Team Members, • Oversee and own the quality of the property’s leasing process, file execution, and stay abreast of industry and legislative requirements, • Own and preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc., including driving accountability with the team Requirements: What you bring: • Proven ability to positively lead and develop a team while driving financial goals, • A deep understanding of the multi-housing market, including legislative changes and evolving market conditions (both macro-level and within the submarket), • Strong customer service, communication skills, and emotional intelligence with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members, • Strong organizational and time-management skills, • Enthusiasm to empathize, collaborate, and engage with others, • Desire to improve the lives of those around you, • 4-5 years of customer service or sales experience, • 2-4 years of managing and developing a team, • Adherence to Fair Housing best practices as an individual and within the team, • Advanced computer skills, including familiarity with Microsoft Suite and Yardi Voyager, • Aptitude to being solution-oriented with a passion for and attention to details, • Property Management skills/experience required