Service Writer
hace 5 meses
Glendale
Job Description Job Title: Customer Service - Service Advisor Compensation: $20 - $25 per hour (based on experience) Schedule: Full-Time | Monday – Friday | Day Shift I No Weekends Location: In-Person- Glendale, AZ 85051 About the Role True Fix seeking a professional, friendly, and organized Customer Service - Service Advisor to join our team! In this full-time role, you'll be the first point of contact for our service department customers—scheduling appointments, coordinating with technicians, and ensuring a smooth, transparent service experience from start to finish. Key Responsibilities: * Schedule service appointments via phone, email, or walk-ins * Greet and assist customers in a courteous and professional manner * Clearly explain recommended services and provide cost estimates * Keep customers updated on service progress and timelines * Maintain accurate customer and vehicle service records * Prepare invoices and process service payments * Collaborate with technicians and other advisors to ensure quality customer care Skills & Qualifications: • Must have more than 5 years of customer service experience, • Strong organizational skills with the ability to multitask effectively, • Prior experience in automotive service coordination, • Mechanic experience is a plus, • Familiarity with automotive systems and terminology, • Bilingual (English/Spanish)Benefits: 401(k) with matching * Health, dental, and vision insurance * Life insurance * Paid time off * Supportive team environment and weekday-only schedule How to Apply: If you’re ready to deliver top-tier service and grow with a reliable team, we’d love to hear from you. Apply today and take the wheel of your next great opportunity!