Trabajos housing manager en Binghamton, New YorkCrear alertas

Job Description At the YWCA of Binghamton and Broome County, our mission is clear and unwavering: to eliminate racism, empower women, and promote peace, justice, freedom, and dignity for all. Every day, our team transforms this mission into action—providing safety, stability, and pathways to independence for women and families in our community. We’re seeking two dedicated Case Managers to join our supportive housing team and make a real difference in the lives of individuals and families transitioning out of homelessness. In this role, you’ll go beyond providing services—you’ll build trust, foster empowerment, and help residents turn hope into sustainable housing stability. You’ll work one-on-one with approximately 20–30 households, guiding them through housing searches, connecting them with essential resources, and supporting their journeys toward long-term self-sufficiency. Our ideal candidate is compassionate, resourceful, and deeply committed to social justice—someone who thrives in a mission-driven environment where every action contributes to a stronger, more equitable community. If you believe housing is more than shelter—it’s the foundation of dignity and possibility—we invite you to bring your passion and purpose to the YWCA team. Together, we can create lasting change, one household at a time. Overview: The YWCA of Binghamton/Broome County is seeking a full-time Case Manager (associate or bachelor's degree in human services preferred) for its supportive housing programs. The YWCA’s housing sites serve individuals and families experiencing homelessness. The Case Manager will provide services to approximately 20–30 households, assisting with housing search, placement, and access to supportive services that promote long-term housing stability. Empowerment of residents depends on the Case Manager’s ability to evaluate each household’s situation, provide client-driven case management, and make referrals based on individualized needs and goals. Responsibilities: • Conduct comprehensive intake assessments, screenings, and psychosocial evaluations to determine participants’ housing, financial, health, and personal support needs., • Develop strengths-based, solution-focused Individualized Service Plans (ISPs) with measurable goals and action steps that promote permanent housing, self-sufficiency, and personal growth., • Identify participants’ strengths and barriers to stability and assist in reducing obstacles by linking to resources, community services, and supportive programs., • Collaborate with participants to establish and maintain personal budgets, including guidance on debt management, bill payments, and long-term financial planning., • Assist participants in locating and securing safe, affordable housing of their choice., • Apply knowledge of lease agreements to educate participants on tenant rights and responsibilities., • Maintain consistent communication with all relevant parties, including tenants, landlords, referral sources, collaborating agencies, and creditors., • Provide information and referral assistance to connect participants with community programs and social service agencies., • Develop and maintain an effective referral network to ensure timely support for ongoing needs., • Provide ongoing case management, including regular meetings, home visits, follow-up contacts, crisis intervention, and supportive counseling., • Maintain accurate, up-to-date participant files, daily logs, and monthly outcome reports., • Collect and report program data, including HMIS reporting and funder-required documentation, ensuring compliance with all audit and reporting standards., • Collaborate with colleagues, service providers, and external partners to ensure integrated and comprehensive support for participants., • Participate in staff meetings, case conferences, and supervision sessions to review cases, share resources, and promote best practices., • Participate in the agency’s rotating on-call schedule and provide after-hours crisis support as needed. Reporting Relationship: Director of Residential Services Requirements: • Associate’s or Bachelor's degree in Human Services, Social Work, Psychology, or a related field preferred., • Experience serving homeless populations, including individuals and families with mental health diagnoses and/or substance use challenges, with a focus on harm reduction., • Experience working with all age groups (children to seniors) and navigating support services for the entire family., • Demonstrated ability to develop professional relationships with clients, referral networks, and support systems., • Excellent written and verbal communication skills, with the ability to interact effectively with clients, colleagues, and external partners., • Strong organizational skills and attention to detail, with the ability to manage a demanding workload and work independently., • Strengths-based case management, tenant rights, and responsibilities., • Ability to empower residents, establish appropriate boundaries, and support skill-building and personal growth., • Competence in record-keeping, budgeting, data entry, and using Microsoft Office., • Good work history demonstrating dependability, performance, and professional conduct., • Ability to represent the YWCA professionally in internal and external meetings and presentations., • Attend required meetings (e.g., COC, CES) and participate in subcommittees as requested., • Valid NYS Driver’s License Classification: Salaried, 35hrs/wk Salary range: 52K Powered by JazzHR g78BpFiMtm

Job Description The Network Performance Specialist – Housing, will work within the Social Care Network (SCN) Team in the Southern Tier region of New York and will be responsible for managing successful participation and performance of housing services by participating organizations. As a local subject matter expert in this field, this role will integrate continuous improvement in program design, execution and monitoring by helping to identify best practices, promote workflow enhancements, and host stakeholder communications with contracted organizations. This position reports to the Network Operations Manager. Essential Functions: • Serves as a regional expert of the 1115 waiver health-related social need (HRSN) enhanced housing services, working to ensure eligible services are delivered in a timely manner across the Southern Tier region, and provides recommendations that improve enhanced service delivery across a network of community-based organizations (CBOs)., • Maintains enhanced knowledge of NYS Department of Health (DOH) HRSN housing requirements and maintains a strong understanding of existing housing supports, services, and offerings in the Southern Tier region. Leverage local and national CBO expertise to share best practices for HRSN housing services., • Develops and deploys materials to support hiring, onboarding, and training to support CBOs providing HRSN housing services in the Southern Tier and ensures that network participants are aware of programmatic requirements and best practices to ensure they meet and can maintain the defined readiness criteria., • Seamlessly utilizes the Care Compass Unite Us system in support of housing-related service delivery, providing recommendations for system enhancements., • Directly supports local CBOs to integrate and synergize existing regional housing services with the 1115 waiver enhanced housing services to build sustainable HRSN housing capacity and provides tailored support to CBOs in this area as needed. Regularly coordinates and collects feedback with CBOs and network staff who provide HRSN housing services, garnering input on the salient challenges and barriers they are facing and collaborates around productive solutions. Creates and executes timely action plans for identified gaps or deficiencies in this area as needed., • Responsible for managing social care network performance in the focus area of HRSN housing including but not limited to monthly reviews of performance data, reviewing services provided against outstanding referrals to identify gaps, and challenges with access to HRSN housing services., • Integrates continuous improvement in housing service delivery. As needed, works with the Network Operations Manager to develop performance improvement plans (PIP) or corrective action plans for CBOs to address housing service deficiencies, which may include supplementary training and technical assistance., • Provides performance reports (scorecards) to organizations providing HRSN housing services in the SCN, utilizing data analysis techniques to convey opportunities for remediation and influence needed workflow changes. As necessary, facilitate training on network/CBO performance improvement and performance monitoring. Track and communicate partner performance to internal and external stakeholders to ensure the social care network is meeting expectations. MINIMUM REQUIREMENTS: • Education: Bachelor’s degree required and at least 3-5 years’ experience managing projects., • Experience with either screening, navigation, or case management activities, ideally with low-income or Medicaid individuals., • Ability to work in a high pace environment and with the ambiguity & change that comes with a new program., • Consistently utilizes critical thinking skills to resolve issues/challenges in workflows, generate process maps, and manages program performance., • Ability to convey complex or technical information in a manner that others can understand, and ability to understand and interpret complex information from others., • Results-driven and client-focused, • Skilled with personal computer programs such as Microsoft Outlook, Microsoft Office (Word, Excel PowerPoint, etc.), • Facilitation of meetings either in person or via virtual platforms such as Zoom. WORK ENVIRONMENT: Care Compass Network utilizes a hybrid work model where employees are able to work remotely from a home office or from the CCN office, a non-clinical professional office setting. There may be some travel required for partner and/or network meetings. BENEFITS: • Outstanding benefits package (Medical, Dental and Vision, plus much more!), • 401(k) with match, • Competitive wages, • 14 paid holidays, paid time off (vacation, personal and sick time)

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