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Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department, • Applies excellent guest relations skills when interacting with guests, • Consistently maintains a positive attitude that ensures the best guest experience, • Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect, • Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business, • Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities, • Performs all duties in a timely and professional manner, • Applies teamwork skills at all times, • Gives recognition to repeat guests, • Cleans front area of hotel, sweeps floors and sidewalks; cleans doors, frames, signs, and windows, • Cleans and dusts lobby areas, • Cleans and restocks all assigned restrooms, • Removes trash from all assigned areas, • Uses proper chemicals when cleaning as described by the department's procedures, • Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department, • Polishes all metal around lobby areas, • Turns lost and found items into Security in accordance with hotel standards, • Cleans and sanitizes assigned public and back of the house areas, • Complies with all specific HOSTAR policies and procedures, • Removes Room Service trays from hallways and places in appropriate location in service corridor, • Assists with general cleaning of guestrooms, • Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners, • Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces, • Transfers and stocks all supplies from Receiving as directed, • Ensures that the Housekeeping storeroom is neat, organized, and secure, • Turns mattresses, • Cleans chandeliers, • Properly uses and maintains equipment and supplies, • Maintains excellent condition of grounds, floors, carpets, etc., • Cleans ashtrays and ash urns, • Cleans ice machine areas, • Cleans elevator foyers, • Cleans elevator doors, • Cleans elevator tracks, • Washes doors, • Vacuums guest hallways, • Cleans windows, • Cleans door jams and fire boxes, • Cleans and mops stairwells, • Cleans handrails, • Sweeps and mops hallways, • Replaces burned out light bulbs according to established procedures, • Assists in preparation and deep cleaning of VIP rooms, • Moves furniture in rooms as required, • Cleans spots on walls, • Cleans spots on carpets, • Assists Room Attendants by emptying trash and soiled linen from Housekeeping carts, • Takes dirty linen to laundry pick up areas, • Cleans offices as scheduled, • Cleans Front Desk and back office area, • Cleans back of the house windows as needed, • Attends all department meetings as scheduled, • Assists in restocking Room Attendant caddies, • Fills Room Attendant bottles with chemicals according to department guidelines, • Brings dirty glasses down to Housekeeping department at the end of shift, • Washes guestroom glassware in dishwasher and delivers clean glassware to linen closets, • Cleans service landings, • Cleans stocks, and organizes linen closets, ensuring that they are always locked, • Checks all vacuums used by Room Attendants and maintains them, • Completes in a timely manner all daily cleaning items for the specific public area assigned, • Takes trash to the compactor at the end of the day, • Performs as Restroom Attendant for special events, when required, • Performs as Room Attendant, if required, on an emergency basis, • Graduate Houseperson: trains Housekeeping employees regarding professional knowledge and skills according to the Executive Housekeeper's Course Outline, Standards, and Procedures, • Demonstrates ability to provide coverage in related departments as directed, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Basic English language skills, • Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Adheres to all pool safety standards, including safety procedures for adverse weather conditions, • Knows the location and contents of First Aid Kit, • Greets guests arriving at the pool, • Provides towels to guests, escorts them to chairs, and sets up towels on chairs, • Provides information about pool food and beverage service and offers menus, • Promptly communicates food and beverage service requests to pool Food and Beverage Servers, • Provides chilled towels and water spray bottles/ spritzing per Loews Hotels standards, • Knowledgeable and able to communicate all hotel Recreation offerings, • Loans recreational items and equipment, • Sets up, refreshes, and tears down cabanas, • Assists in set-up and tear down for poolside functions, • Cleans, maintains, and positions pool furniture, • Picks up trash and dirty towels and repositions chairs throughout shift, • Applies excellent guest relations skills when interacting with guests, • Performs all duties in a timely and professional manner, • Turns in lost and found items throughout shift according to hotel procedures, • Monitors and maintains appropriate inventory of pool towels throughout shift, obtaining clean towels from the laundry and returning dirty towels, • Attends all department meetings as scheduled, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Excellent guest service skills, • Excellent oral communication skills

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. This position is responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets to include; planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner. Essential Functions and Responsibilities • Maintains outlet staffing levels so as to provide for optimal performance, • Represents the Director of Food and Beverage in his/her absence, • Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control, • Personally supervises outlet activities to ensure quality production/delivery of product/service, • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience, • Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines, • Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes, • Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP's expected, • Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Coaches, counsels, retrains employees as needed to ensure superior levels of performance, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel, • Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities, • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Visible and working the floor of the restaurant during peak food service times while maintaining constant communication with the bar and room service, • Promotes and applies teamwork skill at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, Friendly, and helpful to guests, management and fellow employees, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Addresses guests by their names at all times, • Associate of Science degree or higher in Hospitality or Food Service management, • Thorough knowledge of all matters related to the proper administration of ”up-scale” food service operations, • Two years management experience in hotel or free standing ”quality” food service operation, • Certification as ”Food Service Manager” or other as required by State County or Local regulations or ability to obtain such certification, • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria, • Effective management, leadership, organizational and communication skills, • Ability to work flexible schedule to include weekends and holidays, • Addresses guests by their names at all times

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. This position is responsible for the overall management of the culinary department in assistance with the Culinary Management team, to include planning, organizing, directing and coordinating all Culinary activities to ensure efficient operation of department, and that a quality product which exceeds employee and guest expectations and hotel standards is delivered in a friendly and professional manner. Assist Management with staffing, training, and scheduling of employees. Job Specifics • Establishes and ensures adherence to all departmental and Loews Hotels guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation to include labor management, supervision of all aspects of service, inventory control, • Personally supervises kitchen activities to ensure quality production/delivery of product/service, • Approves all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines, • Reviews/maintains daily payroll report/records, maintains labor costs within established budgetary guidelines, • Establishes appropriate par level for all inventories so as to support forecasted activity without experiencing stock-out or excessive on-hand situations, • Communicates daily with Executive Chef or Sous Chef, • Ensures security and proper use and control of operating supplies and equipment, • Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Coaches, counsels, retrains employees as needed to ensure superior levels of performance, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel, • Conducts departmental meetings as required to communicate effectively with all restaurant personnel to ensure that they are kept current on pertinent hotel information and activities, • Evaluate changes in employee needs, to recommend appropriate product/service and operational changes necessary to ensure employee satisfaction, while maintaining optimal budgetary/financial performance, • Other duties as assigned General • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with Loews Hotels standards, • Complies with required safety regulations and procedures, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with Loews Hotels standards, policies and rules, • Recycles whenever possible, • Remains current with Loews Hotels information and changes Required: • Thorough knowledge of all matters related to the proper administration of a food service operations, • Two + years supervisory experience in hotel or free standing restaurant, • Certification as ”Food Service Manager” or other, as required by State County or Local regulations, • Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established operating criteria, • Effective management, leadership, organizational and communication skills, • Ability to work flexible schedule to include weekends and holidays Preferred:

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Stocks and maintains supplies in all service areas, • Inspects and prepares all service ware prior to use, • Clears soiled plates, service ware etc. from service areas and tables to dish wash area, sorts appropriately, • Cleans and pre-sets tables with all service ware, • Greets guests and assists Server with delivery of water and beverages, • Removes unneeded place settings from occupied tables, • Carries trays of food from kitchen to table, • May assist Server in presentation of meals for large parties and during periods of heavy volume, • Maintains cleanliness and sanitary condition of dining room and service areas, • Assists in completion of post meal clean up and side work duties, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School diploma or equivalent, • Ability to walk, stand stoop, bend, lift and carry trays weighing 35+ pounds repetitively during entire shift, • Excellent guest service skills

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking A reliable and observant Security Officer to help ensure the safety and security of our hotel. As a Security Officer, you will patrol and monitor our beautiful facility, ensuring the well-being of guests and fellow team members while protecting our valuable property and assets. You will be the eyes and ears of our team, promptly reporting any suspicious or unsafe activities to security management for guidance and support. Join us in creating a secure and welcoming environment for everyone. Who You Are: • Possess strong observational skills to identify and address security concerns proactively., • Demonstrate excellent interpersonal skills to communicate effectively with guests and staff., • Able to make quick decisions and resolve issues under pressure., • Detail-oriented maintaining accurate records and reports., • Committed to upholding safety standards and creating a welcoming atmosphere., • Monitor and control access to team member entrances, ensuring a secure environment for guests and staff., • Execute patrols throughout the hotel to identify and address safety hazards, contributing to overall guest satisfaction., • Respond effectively to emergencies in accordance with established Emergency Response Procedures, safeguarding lives and property., • Maintain detailed logs for visitor access and package removal, enhancing security protocols, and compliance with organizational policies., • Inspect packages entering and exiting the premises, preventing unauthorized items and maintaining facility integrity., • Document security incidents and actions taken, ensuring transparency and accountability within the security operations., • Enforce hotel policies and regulations consistently, fostering a culture of safety and respect among team members and guests., • Interact professionally with guests, addressing concerns and enhancing their overall experience at the hotel., • Monitor CCTV systems and assist in maintaining a secure environment, promptly reporting suspicious activities., • Facilitate communication with management on safety-related maintenance issues, ensuring timely resolution and compliance with safety standards., • Manage lost and found items efficiently to uphold hotel standards and improve guest trust and satisfaction., • Previous experience in hotel security or a related field required (1-3 years preference), • Ability to remain calm and make sound decisions in high-pressure situations required, • Ability to operate departmental vehicles, including electric transport vehicles required, • Basic first-aid certification or ability to administer first aid preferred, • High school diploma or equivalent; an associate's degree in criminal justice, security management, or a related field is preferred, • Knowledge of security systems, safety regulations, and emergency response protocols preferred, • Experience using CCTV systems and other security technology preferred, • Experience in customer service or hospitality to enhance guest interactions preferred, • Background in law enforcement or military service is a plus, • Strong observational and problem-solving skills to identify and address security concerns, • Excellent communication and interpersonal skills for effective interaction with guests and team members, • Proficiency in report writing and documentation for incidents and safety issues, • Additional certifications in security training, conflict resolution, or emergency response are advantageous, • Ability to work flexible hours, including nights, weekends, and holidays as required, • Willingness to participate in off-site training or refresher courses as mandated by the organization

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Controls Reservation Book, accepts reservations and enters them accurately into the record, • Maintains guest history files and uses information to enhance repeat guests experience, • Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability, • Inspects menus to ensure cleanliness and acceptability, • Greets guests in a polite professional manner, • Determines guest needs, verifies table availability, assigns appropriate table for seating, • Guides guests to appropriate table, • Assists guests with seating, and presents menu, • Ensures removal of unnecessary place settings at occupied tables, • Notifies server of guest seating, and communicates any special needs or requests, • Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member, • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard, • Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Thorough knowledge of restaurant terminology and food service techniques and sanitation standards, • Exceptional guest service skills, • Excellent management, leadership, communication and organizational skills

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Oversees preparation and production of all cold food items, supervises Pantry/Prep personnel, • Supervises/set up and organization of work area with all necessary supplies and equipment, • Oversees/Receives, inspects, rotates all food products to ensure that only fresh, high quality ingredients are used, • Supervises/preparation and storage of raw food products prior to final assembly of cold food items, • Ensures that all standardized recipes are followed in the preparation and assembly of cold menu items, • Assists Panty/Preparation personnel with completion of all duties as needed, • Monitors plating of cold foods to ensure adherence to established plating/presentation guidelines, • Uses knives, slicers, mixers, choppers, grinders and all other equipment in a safe manner according to the manufactures recommendations, • Notifies Supervisor of an equipment malfunction or safety hazards immediately, • Returns utensils to pot wash area, informs Steward of any HOT items, • Cleans and breaks down work area, returns all ingredients to proper storage at end of shift, • Ensures that all closing side work is complete, cooking equipment is turned off and kitchen is secure at end of shifts, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or areas of concern, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School Diploma, or equivalent, • Three + years cooking experience in upscale, high volume hotel or freestanding restaurant or post secondary culinary training/certification as ”Cook” from a recognized culinary training school and two year hands on experience, • Thorough knowledge and understanding of Food Service Sanitation Standards, • Thorough knowledge and understanding of standard kitchen equipment and its use, • Ability to stand, stoop, bend; lift and carry up to 50 pounds, • Ability to read, write and speak English

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Guest • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement Experienced bar service professional able to deliver exceptional guest experiences by taking orders, serving food and beverages, and fostering a warm and vibrant atmosphere. With in-depth knowledge of menu offerings, beverages, and cocktails, this role enhances the dining experience through personalized interactions with guests. Collaborating closely with bartenders and team members, the Restaurant Bar Server plays a pivotal role in ensuring seamless service and creating memorable moments. Who You Are: • Service-oriented professional with exceptional communication skills., • Detail-driven team player dedicated to delivering memorable guest experiences., • Proactive problem solver with a focus on exceeding guest expectations., • Adaptable and dependable in fast-paced, dynamic environments., • Collaborative and enthusiastic, fostering a positive team atmosphere., • Greet guests warmly, present menus, and offer personalized food and drink recommendations., • Take accurate orders, noting special requests or dietary needs, and relay them to the kitchen or bar., • Serve food and beverages promptly, ensuring quality and presentation meet standards., • Check on guests during their visit to ensure satisfaction and address any needs., • Refill drinks and anticipate guest requirements for a seamless experience., • Maintain knowledge of the menu, including specials, pairings, and preparation methods., • Answer guest inquiries about food, beverages, and cocktails with confidence., • Process guest payments accurately and efficiently, handling cash and card transactions., • Collaborate with bartenders, kitchen staff, and team to ensure smooth operations., • Set up and break down the bar and dining areas, restocking and organizing supplies., • Keep tables, seating areas, and menus clean and tidy throughout service., • Respond to guest feedback or concerns professionally to ensure a positive experience., • Assist in resetting the dining area for the next service to maintain a welcoming environment., • Previous experience in a food and beverage setting is required; knowledge of alcoholic beverages and service techniques highly preferred., • Strong understanding of menu offerings, service etiquette, and guest engagement to deliver exceptional dining experiences., • Excellent guest service skills with a focus on creating personalized and memorable interactions., • Basic proficiency with computer systems for order entry and processing., • Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift., • Ability to multitask and work efficiently in a fast-paced environment., • Ability to work flexible schedule to include weekends and holidays

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance, • Sets up assigned station with all required supplies, ”Mis en Place”, • Greets guests in a polite professional manner according to Loews standards, • Suggestively sells menu items to guests so as to enhance the dining experience, • Records all aspects of guests order accurately and enters guest orders into POS terminal, • Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal, • Monitors preparation of individual courses to ensure proper flow, • Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered, • Serves all food and beverage items professionally, according to Loews Standards, • Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction, • Prepares and presents accurate, complete guest check, • Collects monies due and or applies charges to guest account using POS terminal, • Completes end of shift revenue report and cash deposit, • Performs all side work duties as assigned by manager/supervisor, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School diploma or equivalent, • One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment, • Thorough knowledge of food terminology, food service techniques and sanitation standards, • Exceptional guest service skills, • Basic computer skills, • Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement A friendly and energetic Bell Person dedicated to enhancing our guest experience through exceptional service and support. A successful candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • Approachable with a warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Skilled communicator capable of engaging with guests and team members with clarity and professionalism., • Proactive with the ability to handle various tasks and adjust to changing situations., • Welcome and assist arriving and departing guests with professionalism and courtesy., • Safely handle and transport luggage, baggage, and packages., • Securely store luggage while awaiting transfer., • Provide detailed information about room types, amenities, and hotel facilities to guests and addresses guest inquiries., • Communicate hotel emergency procedures as needed., • Offer information about the hotel and local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs., • Transport guests safely to and from property areas., • Build positive relationships with all hotel departments, Front Desk, Valet Parking, Concierge, and Housekeeping., • Remain vigilant at your post when not assisting guests, ensuring guest safety and notify Security if necessary., • Ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks., • High school diploma or equivalent work experience preferred., • Previous experience in a hospitality or customer service role preferred., • Ability to lift items more than 75lbs, such as luggage.