Revenue Manager
23 days ago
Miami Beach
Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(K) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement Who You Are: • A relationship builder with a dynamic approach to developing connections, • An analytical thinker who is able to break down complex situations, analyze, explain, and suggest strategy ideas & changes/improvements to senior leadership, • An assertive leader who confidently defends a point of view and becomes a driving force for change when needed, • Detail oriented, organized and able to prioritize work load, • Agile in multi-tasking and able to make sound decisions based on available information, • Oversee daily Revenue Management processes for the hotel such as running & distribution of reports, pricing and inventory management, • Manage Definite Groups, including:, • Complete the Group Forecast, • Create Group Plug forecast (based on rooms and meeting space availability), • Review and Update Definite group wash weekly for monthly forecasts, • Present Group forecast to DOSM/DORM/DOS, • Evaluate and Approve requests for additional rooms from Sales, Event Managers and Group DSAs, • Ensure accuracy of Turnovers / Addendums turned by Group Desk, • Conduct Group Pickup Meeting and assist and direct Analyst on managing the daily group cut-offs, • Oversee Group Strategy, including:, • Review, analyze and edit MARs, Transient Protected and IDeaS Group Pricing seasons, • Provide Group Displacement Analysis and Follow Up for Outstanding Business Review decisions, • Participate and Provide Analytics for Daily Business Review. Run the meeting in the absence of the DORM, • Attend and participate in Revenue Meeting, and run the meeting in the absence of the DORM, • Monitor IDeaS G3 to approve recommended rates, length-of-stay patterns, and Demand analysis; review with DORM & DOSM., • Incorporate data from TravelClick BI tools into hotel's Revenue Strategies, • Analyze Weekly and Monthly STAR Reports and apply lessons learned to future months and years, • Implement "13th Month" strategies so that inventory rolling into the 365-day booking window is selling with the correct rates and restrictions, • Implement Special Event strategies as necessary, • Approve Favor Rate requests, • Assist with monthly Forecast and annual Budget, • Assist with renovation displacement scenarios, • Assist in Management and development of Revenue Analyst, • Liaise with the Front Desk on Upsell strategy, • Champion Revenue Management thinking and processes across all departments in the hotel, • Ad-hoc analysis as necessary, • Cover DORM duties in their absence (with support from RDORM and CDORM), • Experience: Previous Hotel Revenue Management experience, • A thorough understanding of Hotel Operations, either through education or through prior work experience., • Analytical thinker; able to break down complex situations, analyze, explain, and suggest strategy ideas & changes/improvements to senior leadership, • Excellent computer skills; advanced experience with Microsoft Office applications, specifically Microsoft Excel, • Must have excellent written and oral English communication skills and telephone etiquette skills, • Must be able to type 25+ wpm, • Must be flexible to work any shift, including weekends and holidays, if required, • Previous hotel operations experience, • Previous supervisory experience, • Proficient with Opera PMS, Delphi.fdc and IDeaS G3 (or equivalent systems).