Group Sales & Events Manager
10 days ago
Miami Beach
Job DescriptionCompany Description We are looking for a Group Sales & Events Manager to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season. Job Description • Drive acquisition and revenue generation for lifestyle, social, entertainment, and incentive group segments through targeted prospecting and creative business development, • Execute all phases of the sales cycle, from initial inquiry and strategic proposal design to contracting, planning, and post-program review, • Build trusted advisor relationships with DMCs, tastemakers, creative producers, and high-profile event planners, • Work collaboratively with F+B, operations, and creative services teams to curate transformative group experiences that resonate with Delano’s brand DNA, • Craft seasonal group sales strategies in line with business demand calendars and revenue optimization goals, • Represent the property at global industry events, high-visibility showcases, and curated cultural activations, • Serve as the central point of contact for complex, multi-layered events, providing exceptional service and seamless coordination, • Track pipeline activity, revenue forecasts, and post-event ROI in CRM platforms, • Deliver elevated site inspections that blend operational detail with immersive storytelling, • Analyze competitor offerings and event trends to innovate Delano’s group offerings and maintain market leadership, • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.Qualifications, • Three to five years of experience in luxury group sales, preferably in lifestyle, fashion, entertainment, or high-end incentives, • Strong existing relationships with luxury planners, DMCs, and group influencers, • Expertise in Cvent, Delphi.fdc, Salesforce, Opera, and Microsoft Office, • Strong communicator with polished presentation skills and sales finesse, • Ability to lead multiple complex programs with agility and strategic focus, • Strong aesthetic sense with ability to align guest experience with brand vision, • Travel-ready for client engagement, sales trips, and industry events, • Possesses a gracious, professional, and approachable demeanor reflective of a luxury brand, • Strong multitasking and organizational skills; thrives in fast-paced environments with high attention to detail, • Ability to work independently and collaboratively while maintaining positive interdepartmental relationships, • Physically able to stand or walk for extended shifts (up to 8 hours or more) and respond quickly to guest or client needs, • Must be able to lift, twist, push, pull, bend, climb, and carry objects as needed for site inspections or event prep, • Excellent verbal and written communication skills; must be fluent in English, • Willingness to work both indoors and outdoors, in varying conditions, based on business demand, • Working knowledge of federal, state, and local labor and safety laws, including equal employment opportunity, wage and hour regulations, and occupational safety compliance, • All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor. Additional Information All your information will be kept confidential according to EEO guidelines.