Trabajos Host & Hostess en Miami, FLCrear alertas

Job Description We are building world-class luxury brands in cigars, fine dining, and entertainment, and we’re seeking a polished, professional Hostess to join our team. This is a rare opportunity to be part of one of Miami’s most ambitious premium lifestyle destinations — combining Michelin‑level cuisine, bespoke cocktails, elite cigars, and unforgettable guest experiences. About the Role We are looking for a polished, experienced, and service-oriented Hostess to join our team. The ideal candidate will have a strong background in luxury or upscale hospitality and the ability to create a warm, elegant, and seamless first impression for every guest. As the face of our restaurant and cigar lounge, the Hostess is responsible for greeting guests with professionalism and charm, managing reservations, coordinating table flow, and ensuring an exceptional welcome experience from the moment guests arrive. What You'll Do: * Greet guests and answer calls warmly and professionally, creating a welcoming atmosphere * Manage reservations and waitlists using advanced booking systems * Coordinate smooth seating flow between lounge and dining areas * Provide guests with accurate wait times and answer questions with elegance * Communicate closely with management, servers, and floor team * Support VIP arrivals, private events, and special occasions * Maintain an impeccable appearance of the host stand and entrance Ideal Candidate: * 2+ years of experience in upscale hospitality or luxury venues * Strong communication and interpersonal skills * Professional appearance and polished demeanor * Calm and confident under pressure with excellent multitasking abilities * Expert using reservation platforms like 7rooms, OpenTable and Resy * Knowledge or interest in fine dining, cigars, or luxury nightlife culture (preferred) * Miami-based, flexible schedule including nights/weekends Powered by JazzHR vu7mJqFMuw

Job DescriptionWe are seeking Part Time (possible to Full Time) Hostesses/Host to join our team.Pay based on experience Must have 2 to 3 years experience. English is a must Customer service experience preferred, but not required. Open table experience is a plus. Able to multi task high volume.

Job DescriptionBenefits/Perks • Flexible Scheduling, • Competitive Compensation, • Welcome guests with a smile and inform them of the wait time, • Seat guests at their tables, taking into consideration server availability and guest needs, • Provide guests with menus and inform them of any available specials, • Accept payment for meals and operate the cash registerQualifications, • Previous experience as a host/hostess, server, or busser is preferred, • Friendly and outgoing personality, • Excellent communication skills, • Ability to meet the physical demands of the position, including standing for long periods and carrying trays, • Familiarity with food safety guidelines, • Ability to work in a fast-paced environment

Job Description About the Role: As a Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to warmly greet and seat guests, ensuring they feel welcomed and valued from the moment they enter the establishment. You will manage reservations and waitlists efficiently, optimizing the flow of guests to maintain a smooth dining service. Additionally, you will communicate effectively with the kitchen and wait staff to ensure that guest needs are met promptly. Ultimately, your role is crucial in creating a positive atmosphere that encourages repeat visits and enhances the overall reputation of our restaurant. Minimum Qualifications: • High school diploma or equivalent., • Experience as a hostess or in a similar role., • Greet guests upon arrival and escort them to their tables., • Manage reservations and maintain an organized waitlist., • Provide menus and inform guests about daily specials., • Coordinate with the kitchen and wait staff to ensure timely service. Strong communication skills are essential for a Hostess, as you will be interacting with guests and staff throughout your shift. Organizational skills will help you manage reservations and waitlists effectively, ensuring a smooth flow of guests. A friendly and approachable demeanor is crucial for creating a welcoming atmosphere that encourages guests to return. Problem-solving skills will be beneficial when addressing guest inquiries or resolving any issues that arise. Additionally, familiarity with technology, such as reservation systems, will enhance your efficiency in managing guest flow.

Job Description Join our team as a Host/Hostess at Carillon Miami Wellness Resort! Provide exceptional guest service, manage reservations, and create a warm, welcoming dining experience. Ideal for personable, detail-oriented individuals with a passion for hospitality and guest satisfaction. Bilingual skills are a plus! • Essential Job Functions, • Warmly and graciously greets all guests upon arrival, practicing guest recognition whenever possible., • Assists arriving and departing guests with luggage, umbrellas, raincoats, etc and issues claim checks for stored items., • Handles reservations for individuals and large parties, special functions and updates the reservation system with guest preferences., • Answers all telephone calls for the restaurant., • Practices guest recognition, remembering guests name and preferences, initiating the dining experience with a personalized touch., • When immediate seating is limited, manages the waiting list, providing guests with estimated waiting time., • Accommodates special seating requests for guests whenever possible., • Seats guests based on established guidelines and guest preferences while balancing customer flow into service stations., • Informs server and managers of special requests and pertinent information pertaining to guests., • Upon seating, offers guests a menu and informs them that their server will be there shortly., • Inspects table for proper presentation and completeness., • Relays messages to servers and server assistants as needed., • Monitors and observes guests dining experience., • Thanks guests upon leaving, inviting them to return and soliciting feedback on their experience., • Performs service recovery as required to ensure complete guest satisfaction., • Ensures all seating areas are set up according to plan., • Ensures cleanliness of dining room area and coordinates with server assistants to clean it., • Ensures all menus are up-to-date, clean and free of tears, stains or other damages., • Knowledgeable and conversant on all food and beverage products and services., • Responds promptly and courteously to any requests., • Ready and willing to assist servers and server assistants as situations arise., • Learn basics of the POS System as to assist the floor staff., • Available to fill in as needed to ensure the smooth and efficient operation as directed by management., • Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately., • Performs other job-related duties as needed., • Adheres to Carillon Miami Wellness Resort standards for guest service., • Education, Experience and Skill Requirement, • Must be able to communicate clearly and effectively with guests in person or on the telephone and perform basic typing., • Must be great at remembering names and faces., • Must be able to read, write and speak English., • Bi-lingual (English/Spanish) is a plus., • Must possess a personable, cheerful demeanor; be well groomed and able to remain calm under pressure. Carillon Miami Wellness Resort is an Equal Opportunity Employer.

Job Description TGI Friday's #2150 Miami International Airport Terminal D, Gate D-36 Miami, FLA 33122 305-869-1460 HOST/ HOSTESS Role Purpose To present a positive first impression of TGI Friday’s friendliness, excellent service and high standards. To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Guests farewell as they leave. Key Responsibilities & Accountabilities • Greet incoming and departing Guests warmly, • Seat Guests in the bar or dining area and ensure a smooth handoff to the service staff., • Promptly answer incoming calls to the restaurant and provide appropriate service., • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate, • Entertain the wait with Fun, Food and Beverage., • Tend to special Guest needs and requests., • Following all relevant brand standards for service, • Food, Beverage and Experience.

Job Description About Company: Since 1985 Sundowners Restaurant in Key Largo Florida has been serving sunsets, sandwiches, steaks and seafood on the Florida Bay. Join our team of dedicated hospitality professionals where positive work culture meets inclusivity! About the Role: We are seeking host to join our team at Sundowners in Key Largo Florida. As a host you will be responsible for greeting guests and creating a memorable first impression. Your main goal will be to ensure that our guests have an enjoyable and memorable experience at our establishment. Minimum Qualifications: • Good communication and customer service skills, • Greet guests, • Answer the phone and answer any questions guests may have, • Maintain a clean and organized service area, • Manage the waitlist and reservations Please note-Sundowners is located in Key Largo FL If applying from outside of the area, candidates must have reliable transportation to and from work or plan to relocate.

Job DescriptionDescription: • Upon arrival, the Host checks to confirm that the on-hold music is playing, entrance is ready., • The Host maintains a direct line of sight to the door and greets all incoming guests with a warm welcoming smile. Incoming guests are a priority, as the Host is their first direct impression upon arrival at the restaurant., • A proper phone greeting is, “Thank you for calling [Restaurant name],, this is __________speaking, how may I help you?”, • The Host addresses the needs of all guests promptly and professionally., • The Reservationist follows all steps of service according to FT phone etiquette standards, entering name and phone numbers into Tock, calling the guest by name, noting all special requests/occasions/dietary restrictions/food allergies/guest preferences/VIP status clearly in the memo field and thanking them for the call. Host and Reservationist Work Area • The Host stand is free of unnecessary notes and debris and is clean and neat., • All phones and cords are unwound, clean and neat., • Side work is done in accordance with specific posted duty assignments., • Side stations must always appear neat and well organized. Only items used for service should be stored in the side stations., • All items for the day’s work must be pre-prepared. Pars will be set at 20% above expected usage, so no time is wasted polishing or collecting items which are needed for service., • Deep cleaning host desk and closet every Sunday, • Hosts will look over every menu, making certain all pages are clean and menus are in good repair in addition to being current and correct., • All damaged menus will be replaced with new., • Hosts will greet guests in a warm and engaging way, with a smile, making direct eye contact. Host will use the verbiage “Welcome to [Restaurant name], and Thank you for join us, how may I assist you?” or “Welcome to [Restaurant name],, are you join us for lunch/brunch/dinner?”, • At the start of the shift, tables will be set correctly by reservation for the number of guests dining at the table according to the floor plan., • Hosts will confidently lead guests to the assigned table, assist in pulling out chairs - assisting female guests first - and wish them an excellent meal, marking any extra settings with the knife placed diagonally on the napkin. Verbiage should be “have a wonderful dining experience”. If available, Captains should assist Hosts in pulling out chairs and placing the menu in the guests’ hands so the Host can return quickly to the host stand., • The host must maintain eye contact and a smile throughout the seating process., • All the dining room staff should be aware of guests moving through the dining room, giving the right of way. While giving the right of way, staff must acknowledge the passing guest with a smile, eye contact and a simple greeting (ex. Buongiorno, Buonasera MR./Mrs....... using name if possible), • In the event the guests table is not ready, the host will show the guest into the bar area to have a cocktail while they wait briefly for their table. The host will escort the guest to the bar and inform the bartender that the guests are waiting for a table, • Information on special requests/preferences or VIPs will be passed along to the captain, kitchen and manager via the chit promptly. Paying special attention to allergy reminders., • While returning to host stand, hosts should make a note of what table inventory is still available, performing a complete table check if necessary. They can even note at what stage/course tables are at in their dining experience., • The host should also note all guests' body language and inform the manager if anyone seems unhappy or impatient. Requirements:

Job Description • We are hiring immediately for a full time HOST/HOSTESS position., • Location: Miami International Airport - East Satellite 4th Floor Note: online applications accepted only., • Schedule: Full time schedule. Days and hours may vary. More details upon interview., • Pay Range: $20.00 per hour to $22.50 per hour Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1452379. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Summary: Responsible for seating residents in the dining room. Handles customer service situations as they arise. Essential Duties and Responsibilities: • Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements., • Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates., • Exhibits exceptional communications skills. Gets along well with others, demonstrates flexibility and patience; possesses an interest in people., • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared., • Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed., • Helps train new food-service team members., • Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed., • Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency., • Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards., • May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines., • Works with staff of other departments to perform job duties and during special events or functions. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

Job Description Little Hen is an English-inspired breakfast and brunch boutique. It features a dreamy, English-inspired design, communicating its dedication to high quality ingredients and freshly sourced food through an adorable space of soft pastels, homely accents and luxurious touches. We need smiling, positive, skilled and hardworking individual to join our team. A hostess who can ensure that our guests feel welcomed and valued from the moment they step through the door. Responsibilities: • Greet and welcome guests with a warm and friendly demeanor, • Manage the restaurant's waiting list and ensure efficient table turnover, • Escort guests to their designated tables and provide menus, • Answering phone calls, • Maintain a clean and organized reception area, • Communicate with servers and management to ensure smooth dining experiences, • Previous experience as a hostess or in a customer service role, • Excellent interpersonal and communication skills, • Strong organizational abilities and attention to detail, • Ability to multitask and work under pressure, • Flexibility to work mornings, weekends, and holidays as needed, • Knowledge of reservation systems and basic computer proficiency Powered by JazzHR Am4vEpWS0B

Job Description Description Welcome and warmly greet guests on arrival. Then, manage our guests' efficient and timely seating at a table that best serves their wishes. • Warmly and graciously greet all guests upon arrival., • Open the front door for guests entering or leaving the restaurant when possible., • When immediate seating is limited, record guest names and several people in the party and Provide guests with an estimated waiting time. Invite them to have a drink at the bar while waiting, • Call out the name and number of the party when tables become available, • Provide guests with an estimated waiting time, • Accommodate special seating requests for guests whenever possible., • Seat guess based on preferences and balancing of customer flow in service stations., • Upon seating, offer guests a menu and inform them of their server's name. Inspect the table for proper presentation and completeness, • Relay messages to servers and bus persons as needed, • Thank guests as they leave and invite them to return, • No previous restaurant experience is required., • Work standing for extended periods (up to 5 hours)., • Be able to communicate clearly and effectively in the predominant language(s) of our guests., • Must have exceptional grooming habits.

Job Description About Rusty Pelican: With dazzling waterfront views, contemporary American cuisine and glamorous décor, Rusty Pelican is known as the hottest destination for locals, celebrities, and tourists alike. Our fresh, inventive menu and top-notch service provided by our exceptional team members like you, are what make the Rusty Pelican Miami a premiere waterfront dining destination. Rusty Pelican is hiring individuals that believe in the mission of delivering a 5-star experience to our fellow team members, guests, partners and community. Join us in this high energy and naturally fast-paced environment where you are an essential piece to our sophisticated and captivating dining experience. Pay: $18 - $20 / hour Top-Notch Benefits: • Competitive pay and numerous opportunities for growth + advancement, • 24 hours paid Sick Time renewed yearly, • Management Referral Program with a $4,000 payout for qualifying management positions, • Employee Meals, • Employee Assistance Program (EAP) to assist with work life balance, • Paid vacation starting at 2 weeks per year, • Up to 3 days Paid Bereavement, • Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company’s values. Join us at Rusty Pelican Miami, where you can be part of a dedicated team committed to providing extraordinary dining experiences to our guests. If you are a passionate and service-driven individual, we invite you to apply for the Host/Hostess position and embark on an exciting journey with us. The Host/Hostess at Rusty Pelican Miami is the initial point of contact for each guest and is an essential part of creating a positive and memorable experience that makes restaurant guests feel welcome. The Host/Hostess is responsible for providing exceptional guest relations by greeting guests, escorting them to their table, provide menus, ensuring their dining experience has been excellent, and bidding guests farewell as they leave. Host/Hostess are highly skilled at using OpenTable, Point of Sale information (POS), and other restaurant systems, and flexible in responding to operational needs with a “can-do” approach. Key Responsibilities: • Greeting Guests: Welcome guests with a friendly and professional demeanor upon arrival., • Reservations and waitlist: Manage reservations and waitlist, ensuring that tables are allocated efficiently and in accordance with any prior bookings., • Seating Arrangements: Ensure that guests are seated in a way that optimizes table turnover and accommodates guest preferences., • Assisting with Special Requests: Handle special seating requests, such as accommodating large groups, anniversaries, or birthdays., • Communication: Communicate with the waitstaff and management to ensure a smooth and efficient seating process., • Maintaining Waiting Area: Keep the waiting area clean and organized, and provide waiting guests with an estimated wait time., • Menu Knowledge: Have a good understanding of the menu, daily specials, and any promotions, so you can provide basic information to guests., • Customer Service: Address any guest concerns or questions and assist in resolving issues as needed., • Assist with To-Go Orders: Handle takeout orders and ensure they are prepared for pick-up efficiently., • Maintaining Reservation Records: Keep records of reservations and guest preferences for future visits., • Assist with Clearing Tables: In some cases, host/hostesses may also assist with clearing and resetting tables during peak dining hours., • Demonstrate a responsive, caring and respectful approach in all personal interactions., • Wears approved manufacturer certified slip resistant or non-slip shoes at all times while working., • Complies with all hygiene and personal grooming requirements., • Participates in all required training's and completes all required examinations., • Collaborate with the kitchen and bar staff to ensure a seamless flow of service., • Follow all food safety and sanitation guidelines., • Outstanding customer service skills, communication skills, and interpersonal skills in order to effectively engage others verbally, • Ability to multitask in a fast-paced environment while maintaining a positive attitude., • Knowledge of food and beverage menus, including wine and cocktail offerings., • Punctuality and a professional appearance., • Ability to listen and speak in basic English in order to maintain effective communications in the performance of essential job functions, • 1 year minimum experience as a Host/Hostess in a full-service restaurant., • High School Diploma/GED required, • Regular lifting, moving and carrying of menus, furniture, etc. weighing up to 30 pounds across the restaurant., • Regular and prolonged standing that required you to be on your feet for up to 12 hour in a day, • Regular walking inside and outside of the restaurant to greet and escort guests, hand-off take-out food orders, etc., • Regular ascending/descending stairs across the restaurant to escort guests, etc., • Repeating motions that may include the wrists, hands and/or fingers., • Frequent use of hand to finger motions, handle or feel objects, reach with hands and arms. Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.

Job Description Job Summary • Primarily responsible for welcoming and warmly greeting guests arriving and departing Carillon Miami Wellness Resort. Handles reservation requests, manages the efficient and timely seating of our guests, and assists to control the flow of the dining room., • Supervised by the Food & Beverage Managers. Essential Job Functions • Warmly and graciously greets all guests upon arrival, practicing guest recognition whenever possible. Instill these practices among the restaurant hosts/hostesses., • Assists arriving and departing guests with special requests such as, accommodating highchairs, wheelchairs, strollers, umbrellas, raincoats, among other., • Handles reservations for individuals and large parties, special functions and events updating these on our reservation system with guest preferences., • Answers telephone calls and requests through our Team’s app for the restaurant utilizing stipulated luxury standards and telephone etiquette., • Practices guest recognition, remembering guests name and preferences, initiating the dining experience with a personalized touch. Record and share preferences through our system and while participating of line ups., • When immediate seating is limited, manages the waiting list, providing guests with estimated waiting time and offers alternatives of seating and consumption while waiting., • Seats guests based on established guidelines and guest preferences while balancing customer flow into server sections., • Informs server and managers of special requests and pertinent information pertaining to guests. Coordinates with concierge when requests are made for special occasions including amenities, balloons, flowers, among other., • Inspects table for proper presentation and completeness including directions on how to access our menus., • Monitors and observes guests dining experience, relaying messages to servers and server assistants or management as needed., • Thanks guests upon leaving, inviting them to return and soliciting feedback on their experience., • Performs service recovery as required to ensure complete guest satisfaction., • Ensures all seating areas are set up according to floor plan and discuss the sections with the team during line up., • Ensures cleanliness of dining room area and coordinates with server assistants to clean it., • Ensures all menus are up-to-date, clean, and free of tears, stains or other damages., • Knowledgeable and conversant on all food and beverage products and hours of operations of hotel services and outlets., • Responds promptly and courteously to any internal or external request., • Ready and willing to assist servers and server assistants as situations arise., • Learn basics of the POS System as to assist the floor staff., • Available to fill in as needed to ensure the smooth and efficient operation as directed by management., • Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately., • Performs other job-related duties as needed., • Adheres to Carillon Miami Wellness Resort and participating hotel marketing organizations standards. Education, Experience and Skill Requirement • Must be able to communicate clearly and effectively with guests in person or on the telephone and perform basic typing., • Must be great at remembering names and faces., • Must be able to read, write and speak English., • Bi-lingual (English/Spanish) is a plus., • Must possess a personable, cheerful demeanor; be well groomed and able to remain calm under pressure., • Guest service skills or training are preferred., • Must possess pride in Carillon Miami Beach Standards of food service.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Supervises restaurant activities in absence of Manager, • Controls Reservation Book, accepts reservations and enters them accurately into the record, • Maintains guest history files and uses information to enhance repeat guests experience, • Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period, • Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability, • Inspects menus to ensure cleanliness and acceptability, • Greets guests in a polite professional manner, • Determines guest needs, verifies table availability, assigns appropriate table for seating, • Guides guests to appropriate table, • Assists guests with seating, and presents menu, • Ensures removal of unnecessary place settings at occupied tables, • Notifies server of guest seating, and communicates any special needs or requests, • Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member, • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard, • Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes

Job DescriptionAbout Mika Mika is an elevated dining destination by Michelin-starred Chef Michael White, blending refined Italian cuisine with exceptional hospitality in the heart of Coral Gables. Our mission is to deliver an unforgettable dining experience where culinary artistry meets warm, attentive service. Position Overview The Lead Host/Hostess is the first and last impression of the guest experience at Mika. This role requires a poised, polished professional who excels in guest relations, reservation management, and leading the host team. The Lead Host/Hostess ensures seamless service flow at the front door and works closely with management to maximize guest satisfaction and table optimization. Key Responsibilities * Warmly greet and welcome all guests, ensuring an elevated first impression. * Manage reservations, walk-ins, and guest seating using reservation systems effectively. * Supervise and guide the host team, delegating responsibilities to ensure smooth service. * Collaborate with the management team to monitor dining room flow, anticipate guest needs, and reduce wait times. * Maintain detailed guest notes and VIP preferences to support personalized service. * Handle guest inquiries and resolve concerns with professionalism and grace. * Ensure the host stand, menus, and entry area are immaculate and guest-ready at all times. * Train and mentor new hosts/hostesses to uphold Mika’s hospitality standards. * Support special events, private dining, and large party coordination as needed. Qualifications * Previous experience in a lead host/hostess or supervisory role within fine dining or luxury hospitality. * Strong knowledge of reservation platforms (Resy, OpenTable, or equivalent). * Exceptional communication and interpersonal skills. * Professional appearance and demeanor, with the ability to remain composed in a high-volume, upscale environment. * Ability to lead a team with confidence, positivity, and attention to detail. * Flexible availability, including nights, weekends, and holidays. What We Offer * Competitive pay and growth opportunities. * Professional, upscale work environment with a renowned culinary team. * The chance to be part of an opening team for one of Coral Gables’ most anticipated restaurants. Powered by JazzHR miFJ4Cmbh8

Job DescriptionJob description READ BEFORE APPLYING We are ONLY looking for individuals with at least 1 year of experience in a full dine-in restaurant. Fast food or restaurants without dine-in do NOT count as relevant experience. This position allows for the possibility of further growth within the company. Currently, we are ONLY looking for individuals who are able to work full-time and have mostly open availability, including lunch, dinner, and weekend availability; we can be flexible with reasonable time-off requests. For compensation, we work under a commission-based model. Host and hostesses receive a base pay plus a percentage of the service charge paid by customers. In addition, host and hostesses receive all takeout tips for customers picking up orders at the restaurant. Average pay ranges from $18-22/hr. The base pay rate is negotiable based on experience and other factors. Job Purpose Hostesses and hosts are essential members of a full-dining restaurant team. Hostesses and Hosts are in charge of greeting dine-in clientele, seating, and accommodating customers, answering phones, and taking and packing to-go orders. Successful hosts and hostesses are able to make customers feel welcome and take care of all to-go customers’ needs in a timely and professional fashion. Requirements for hiring (PLEASE do not apply if you don't meet the following 5 requirements) • Must be able to work lunches and dinners and have mostly open availability, • Must have reliable transportation, • Must be willing to adhere to dress code requirements, • Must be a US Citizen or legal resident, • Greet customers in a professional and friendly manner – this includes greeting arriving customers and thanking departing ones, • Manage all reservation systems and optimize flow control - this includes being able to actively manage and optimize all flow controls, • Seat and accommodate dine-in customers – this includes taking customers to their correct table, assisting customers that want to change tables, letting customers know their server will be assisting them shortly, and keeping tabs on customers’ seating in order to ensure all servers receive a fair and equitable number of customers, • Answer phone calls – this includes answering all phone calls in a friendly and professional manner and helping customers, employees, or vendors or referring callers to a manager when requested or necessary, and taking customers' reservations, • Handle to-go orders – this includes taking to-go phone or online platform orders accurately and professionally and packing them accurately and professionally while adhering to all internal and government-mandated food and beverage handling protocols, • Count and handle register – this includes taking all forms of acceptable payments and counting the register after and after a shift, • Know the menu – this position requires learning the entire menu accurately, • High school diploma or equivalent preferred, • High-end restaurant experience (e.g., casual fine dining or above), • Able to manage a reservation system and optimize flow controls, • Japanese cuisine knowledge is a plus, • Able to provide top-notch customer service, • Display a professional, positive, and friendly demeanor at all times, • Ability to maintain a positive attitude under pressure, • Ability to handle money and operate a point-of-sale system, • Willingness to take instructions in a professional and understanding manner Mostly indoor dining working environment in a restaurant that handles a variety of fish, seafood, vegetables, fruits, wheat products, rice, dry seaweed, sauces, and many other food and beverage products. Candidates with food allergies must inform management during the application process. Noise levels may vary depending on how busy the restaurant is. Physical requirements Employee must be able to stand for long periods of time. Job requires some bending and kneeling in order to reach certain items such as plates, spoons, sauces, beverages, etc… Job requires moderate tray handling and lifting (maximum 35 lbs.). Job requires handling a soft drink hose to dispense soft drink beverages. Job requires pre-bussing and bussing tables that involves thoroughly cleaning tables and may include sweeping on rare occasions. Job requires maneuvering between tables and corners. Direct reports Assistant Manager and General Manager Benefits: • Employee discount, • Flexible schedule Physical setting: • Upscale casual restaurant Shift: • Day shift, • Night shift Weekly day range: • Monday to Friday

Job DescriptionJob description READ BEFORE APPLYING Join this amazing team! great work environment and growth opportunities. We're looking for vibrant, happy personalities! If you love to smile and provide great customer service and also enjoy a positive work environment, this job is for you!! We are ONLY looking for individuals with at least 1 year of experience in a full dine-in restaurant. Fast food or restaurants without dine-in do NOT count as relevant experience. This position allows for the possibility of further growth within the company. Job Purpose Hostesses and hosts are essential members of a full-dining restaurant team. Hostesses and Hosts are in charge of greeting dine-in clientele, seating, and accommodating customers, answering phones, and taking and packing to-go orders. Successful hosts and hostesses are able to make customers feel welcome and take care of all to-go customers’ needs in a timely and professional fashion. In addition to the hourly wage, the employee is eligible for receiving a portion of takeout tips. Requirements for hiring (PLEASE do not apply if you don't meet the following 5 requirements) • Must be able to work lunches and dinners for a total of 5-7 shifts., • Must have reliable transportation, • Must be willing to adhere to dress code requirements, • Must be a US Citizen or legal resident, • Greet customers in a professional and friendly manner – this includes greeting arriving customers and thanking departing ones, • Manage all reservation systems and optimize flow control - this includes being able to actively manage and optimize all flow controls, • Seat and accommodate dine-in customers – this includes taking customers to their correct table, assisting customers that want to change tables, letting customers know their server will be assisting them shortly, and keeping tabs on customers’ seating in order to ensure all servers receive a fair and equitable number of customers, • Answer phone calls – this includes answering all phone calls in a friendly and professional manner and helping customers, employees, or vendors or referring callers to a manager when requested or necessary, and taking customers' reservations, • Handle to-go orders – this includes taking to-go phone or online platform orders accurately and professionally and packing them accurately and professionally while adhering to all internal and government-mandated food and beverage handling protocols, • Count and handle register – this includes taking all forms of acceptable payments and counting the register after and after a shift, • Know the menu – this position requires learning the entire menu accurately, • High school diploma or equivalent preferred, • High-end restaurant experience (e.g., casual fine dining or above), • Able to manage a reservation system and optimize flow controls, • Japanese cuisine knowledge is a plus, • Able to provide top-notch customer service, • Display a professional, positive, and friendly demeanor at all times, • Ability to maintain a positive attitude under pressure, • Ability to handle money and operate a point-of-sale system, • Willingness to take instructions in a professional and understanding manner Mostly indoor dining working environment in a restaurant that handles a variety of fish, seafood, vegetables, fruits, wheat products, rice, dry seaweed, sauces, and many other food and beverage products. Candidates with food allergies must inform management during the application process. Noise levels may vary depending on how busy the restaurant is. Physical requirements Employee must be able to stand for long periods of time. Job requires some bending and kneeling in order to reach certain items such as plates, spoons, sauces, beverages, etc… Job requires moderate tray handling and lifting (maximum 35 lbs.). Job requires handling a soft drink hose to dispense soft drink beverages. Job requires pre-bussing and bussing tables that involves thoroughly cleaning tables and may include sweeping on rare occasions. Job requires maneuvering between tables and corners. Direct reports Assistant Manager and General Manager Benefits: • Employee discount, • Flexible schedule Physical setting: • Upscale casual restaurant Shift: • Day shift, • Night shift Weekly day range: • Monday to Friday

Job Description*$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Principle Responsibilities/Position Purpose: Greeting and escorting guests to tables in the restaurant, monitoring the restaurant and all associates, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction. Monitor restaurant phone lines and provide guest service in accordance with Trump National Doral-Miami standards. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu., • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management., • Participate in daily "pre-shift meetings" to keep informed of current promotions, daily specials, guest comments, daily events and pertinent memos., • Receive record and make any necessary arrangements for reservations and special functions in the restaurant., • Assume role of restaurant or bar server when circumstances require., • Perform opening and closing duties. Assist others with side work to include cleaning, stocking, and folding napkins. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral-Miami from time to time, is essential to the successful performance of this position. Due to the industry that we are in a need will occur for each associate to provide “Excellent Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Perform other duties as requested, such as carrying coffee and/or tea pots throughout outlet, refilling guests’ cups as requested, handling special guest requests, and ensuring guest satisfaction., • Maintain an open line of communication between guests, management, and service associate., • Attend required meetings and regularly contribute to the educational and communication process., • Assist in inventory process, as instructed by superiors., • Assist in the general cleaning of the dining room, bar and public areas., • Monitor the cleanliness and physical condition of outlet menus; assist in editing and printing of menus., • Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying – up to 40 lbs. Occasional OTHER DUTIES: Assimilate into Trump National Doral-Miami Standards through understanding, supporting and participating in all elements of our Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations., • Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials., • Ability to communicate orally and verbally in English with associate and outside entities., • Ability to remember, recite and promote the variety of menu items., • Ability to move throughout a crowded room to seat guests., • Willingness and ability to taste food items relevant to the menu., • Ability to effectively deal with guest complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. QUALIFICATION STANDARDS: EDUCATION High school graduate or equivalent required. EXPERIENCE Restaurant service experience preferred. LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionJob Summary Host or Hostess welcome patrons, escort them at designated table or in the lounge area and ensure quality of facilities and service. Job Duties & Responsibilities • Greet guests and escort them at their table or within waiting area., • Provide guests with menus., • Assign patrons to tables suitable for their needs and according to the rotation so that servers receive an appropriate amount of seating., • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation., • Answer telephone calls and respond to inquiries or transfer calls when needed., • Take and prepare to-go orders., • Operate cash registers to accept payments for food and beverages. (not sure), • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed., • Inspect dining and serving areas to ensure cleanliness and proper setup., • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service., • Receive and record patrons' dining reservations., • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary., • Plan parties or other special events and services., • Help coworkers to improve workflow and customer service., • Performs other related duties as assigned.Required Skills/Abilities:, • Excellent interpersonal and customer service skills., • Well-organized with ability to take and place food and beverage orders accurately., • Excellent organizational skills and attention to detail., • Strong analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Ability to operate point-of-sale systems.Education and Experience:, • Previous experience as a host/hostess preferred., • Must successfully complete restaurants training course.Physical Requirements:, • Prolonged periods of standing and walking., • Must be available to work evenings, weekends, and holidays. Graziano’s Group is a drug-free workplace. As a condition of employment, candidates may be required to successfully complete a drug screening prior to starting employment and/or during the course of employment as permitted by law.

Job Description Where The Sand Meets The Sea…When you first step into Casa Madera, you immediately recognize something inherently inviting. Time slows as you dip into a warm, immersive experience that revolves around the ubiquitous tradition of celebrating each meal. You’ll gather around tables that are home to chef-driven selections that draw from the rich culinary traditions of Mexican coastal cuisine refined by French technique and Japanese precision. Casa Madera is a high-energy, fine-dining concept from hospitality group Noble 33, located in both West Hollywood and Toronto. The Host position is the first impression our guests receive of our brand and is the beginning of providing exceptional guest experiences. The host is the designated point person for seating each section appropriately, managing reservations, and setting appropriate expectations for the guest. The Host is accountable for keeping the host area clean and organized, and providing warm and welcoming service for our guests as they enter and exit our venue. Responsibilities * Coordinate seating and dining room flow * Answer calls and questions that guests may have on their upcoming reservations * Maintain awareness and attentiveness to guests and their special occasions, food restrictions and special accommodations * Maintain a working environment that complies with health and safety guidelines * Deliver excellent customer service by anticipating the needs of coworkers and guests * Ensure that side stations are prepped as needed for business demand * Build rapport with guests in order to increase repeat clientele * Complete administrative work in the morning Qualifications * A clean and polished appearance * Strong multitasking abilities and a diligent work ethic * Experience in customer-facing service roles * Night, weekend, and holiday availability * Ability to stand for the duration of shifts and lift up to 15 lbs We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionAbout Mika Coral Gables: Mika is a vibrant culinary destination in the heart of Coral Gables, offering elevated dining with a warm, welcoming atmosphere. We believe hospitality starts the moment guests walk through our doors, and we’re looking for passionate, people-focused individuals to join our front-of-house team. Position Summary: As a Host/Hostess at Mika, you are the first and last point of contact for our guests. Your role is to warmly greet, seat, and bid farewell to every guest, ensuring their experience begins and ends with genuine hospitality. You will manage reservations, coordinate table flow with servers and management, and maintain a polished presence at the host stand. Key Responsibilities: * Warmly welcome every guest with a friendly, energetic, and approachable demeanor * Manage reservations and walk-ins using our booking platform * Maintain accurate wait times and provide timely updates to guests * Communicate table statuses with service staff and management to ensure smooth flow * Monitor dining areas to assess seat availability, service, and cleanliness * Respond to guest inquiries with knowledge and enthusiasm about the restaurant * Maintain a clean and organized host stand and entrance area * Support team members and contribute to a positive work environment Qualifications: * Prior experience in a guest-facing hospitality role preferred * Strong communication and interpersonal skills * Ability to remain calm and professional in a fast-paced environment * Flexible availability, including nights, weekends, and holidays * Professional appearance and demeanor * Passion for hospitality and creating memorable guest experiences What We Offer: * Competitive hourly pay + tips * Dining discounts * A supportive team and an inspiring workplace * Opportunities for growth within the restaurant group Join us in creating memorable experiences for every guest, every time. Apply today and bring your warmth and charm to the front of house at Mika Coral Gables. Powered by JazzHR FVjQzWzheL

Job Description Host Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story. Ready to join us at EAST Miami? EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets. Job Overview This role supports a team to create unique and exceptional memories for our guests. We are committed to providing personalized and delightful services through anticipating and fulfilling our guests' needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role. Key Responsibilities Welcome to the core of what being a Host is all about! Here's the quick lowdown on what you'll do day-to-day: • Greet and interact with guests in a friendly and professional manner, • Seats all guests in a timely and courteous fashion, clears extra settings if not needed, and presents menu to each guest, • Answers phone ad take reservations using professional language, • Volunteers Hotel information to guests, and must be knowledgeable about other restaurants, shops, locations on property, • Communicates with kitchen and team members to ensure steady flow of dining guests, • Maintains waiting list of guests, be aware and know what tables are available, who is covering each section and how to seat guests alternately in each section Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): • Good food and service knowledge, • Excellent communication skills, • Past experience in similar capacity, hotel preference preferred What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you. • Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you., • Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together., • Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better. Benefits For Every Member of Our Family: • Dine at our team Canteen and save on meals!, • Enjoy COMPLIMENTARY room nights at all of our hotels, who doesn’t love to travel?, • Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups., • Enjoy discounts at our restaurants and bars., • Speak up & put your own ideas into actions. Think differently!, • Discounted transportation passes and parking nearby.

Job DescriptionPrimary Job Duties : ● Promote, work, and act in a manner consistent with the mission of the restaurant. ● Warmly and graciously greet all guests and seat them at tables or in waiting areas. ● Open the front door for guests entering or leaving the restaurant when possible. ● Provide guests with menus and inform them of their server’s name upon seating. ● Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited. ● Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. ● Locate waiting parties when tables become available. ● Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation. ● Answer telephone calls and respond to inquiries or transfer calls. ● Receive and record guests' dining reservations. ● Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed. ● Inspect dining and serving areas to ensure cleanliness and proper setup. ● Inform guests of establishment specialties and features. ● Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary. ● Direct guests to coat rooms and waiting areas such as lounges. ● Relay messages to servers and bussers as needed. ● Thank guests as they leave and invite them to return. ● Attend all scheduled employee meetings and offer suggestions for improvement. ● Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant. ● Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. SupplementalActivities & Responsibilities ● Take and prepare to-go orders. ● Operate cash registers to accept payments for food and beverages. ● Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service. ● Assist with preparing and serving food and beverages. Tools & Technology ● Cash registers, Point-of-sale terminals, POS software, and workstations ● Credit card processing machines ● Personal computers, tablets, smart phones and/or handheld devices ● Software - Office suite, web-based applications, etc. ● Special purpose telephones ● Calendar and scheduling software ● Table management or reservation software ● Carbonated and non-carbonated beverage dispenser ● Commercial use coffee or iced tea makers

POSITION SUMMARY: Celebrity Cleaner, or individually by area Public Area Attendant/Crew Area Attendant/Night PA Attendant/Pool Attendant/Retreat Attendant owns the guest experience in the area assigned, offering a seamless execution of premium service and cleanness that is both exceptional and memorable. Celebrity Cleaner must possess outstanding hospitality and communication. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintains areas assigned in a clean and orderly condition by performing the following essential duties and responsibilities during scheduled shift (day or night)., • Reports to their workstation assignment on time and properly groomed and dressed according to standards. This includes a clean uniform, name tag, and any other uniform related item (belt, hat, etc.)., • Operates steam cleaning equipment, scrapers, brooms and a variety of hand and power tools. Uses a variety of cleaning agents and chemicals. Mixes water and detergents or acids in container to prepare cleaning solutions, according to specifications., • Cleans public bathrooms, elevators, offices, corridors, public areas, and crew member quarters., • Cleans, maintains, and replenishes towels and amenities in the Spa area including bathroom, lockers, showers, gym area, gym equipment, and reception area if assigned., • Cleans carpet, upholstery, floor, walls, ceilings, draperies, windows, and room accessories to remove effects of smoke, dust, water, and other damage such as dirt, soot, stains, mildew, and excess water and moisture., • Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers, and disinfectants., • Dusts furniture, and washes windows, walls, ceilings, woodwork, and door panels. Polishes brass and other metal fixtures., • Notifies management of the malfunction/maintenance issues in public/crew areas., • Maintains cleaning supplies and equipment in good working order. Reports directly to management when equipment is malfunctioning., • Maintains current knowledge of the ship’s regular events and special functions by reviewing all available data, (daily programmer, etc.), to provide guests with accurate information to answer questions., • Assists the food service personnel in the collection of soiled glasses, china, cutlery, etc. throughout the vessel and transports to designated collection areas., • Assists the Room Service team on delivering breakfast orders and collection/dish out process., • Empties and cleans wastebaskets and ashtrays and transports trash to disposal area., • Transports guest’s luggage to assigned areas during embarkation and disembarkation., • Handle ship stores on loading days, as scheduled by management and supervisor., • Assist the inventory team if needed with loading of the store as assigned by supervisor., • Assists on the gangway/tender/pier operation as assigned by the supervisor., • Debark operation assists with wheelchair assistance team., • Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries., • Attends meetings, training activities, courses and all other work-related activities as required., • Performs duties related to any OPP (OUTBREAK PREVENTION PLAN) situation onboard., • Assists in the main laundry when needed/assigned by the supervisor. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard crewmembers will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: • More than 6 months of cleaning experience in a luxury environment, • Knowledge of using and mixing a variety of cleaning agents and chemicals, • Ability to operate steam cleaning equipment, vacuum cleaner, and various hand and power tools, • Proficiency in Spanish or European languages, • Demonstrate excellent customer service skills

Job Description JW Marriott Marquis Miami 255 Biscayne Blvd Way, Miami FL 33131 Job Summary: The Host/Hostess is the first and last point of contact with the guest and is responsible for greeting, seating, and saying goodbye to guests and maintaining the restaurant’s flow during service. He/she will also take and confirm reservations over the phone, retrieve messages and return phone calls in a clear, concise, and accurate manner. The Host/Hostess needs to be polite, friendly, and well-groomed at all times as well as clear, concise, and accurate when taking and confirming reservations over the phone. He/she must be aware of regular guests so they can address them by name, remember where they like to sit, and any other requests that they may have. They need to be aware of the reservations for every service period, and if there are any VIPs/PXs dining in the restaurant. The host/hostess will report directly to the Maitre d’Hotel and General Manager. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Job Family Core Work Activities Safety and Security • Report work-related accidents, or other injuries immediately upon occurrence to the manager/supervisor., • Complete appropriate safety training and certifications to perform work tasks., • Follow property-specific procedures for handling emergencies (e.g., evacuations, medical emergencies, natural disasters)., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Protect the privacy and security of guests and coworkers., • Maintain confidentiality of proprietary materials and information., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures., • Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Address guests' service needs in a professional, positive, and timely manner., • Thank guests with genuine appreciation and provide a fond farewell., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Assistto individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)., • Assist other employees to ensure proper coverage and prompt guest service. Communication • Speak to guests and co-workers using clear, appropriate and professional language., • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the caller’s name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call., • Talk with and listen to other employees to effectively exchange information., • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Working with Others • Support all co-workers and treat them with dignity and respect., • Develop and maintain positive and productive working relationships with other employees and departments., • Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement • Comply with quality assurance expectations and standards. Physical Tasks • Stand, sit, or walk for an extended period or an entire work shift., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. General Food and Beverage Services • Monitor dining rooms for seating availability, service, safety, and well-being of guests., • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures., • Notify management of maintenance repairs issues., • Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident., • Assist your and other departments when needed to ensure optimum service to guests. Assists Management • Communicate with guests, other employees, or departments to ensure guest needs are met. Opening • Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Greeting and Seating • Thank every guest upon departure, invite them to return, and wish them a fond farewell., • Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guests, etc., • Guide guests through the dining rooms and provide any needed assistance., • Move and arrange tables, chairs, and settings and organize seating for special-needs groups with minimal disturbance to other guests., • Greet guests and determine the number at their party., • Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.

Job Description POSITION PURPOSE: To clean and maintain all public areas (i.e. hotel lobby, restrooms) in impeccable condition in accordance Trump National Doral Miami standards EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Toughly clean sinks, toilets, urinals, mirrors, countertops, walls, vents and floors with specifically assigned cleaning agents. Restock amenities and supplies. Dispose of trash. Clean associates locker room., • Anticipate guest’s needs, respond promptly and acknowledge all guest, however busy and whatever time of the day., • Dust all furniture, pictures, frames, mirrors, exit signs and air vents. Clean all windows and vacuum public areas. Remove dust, grease and smears from house/ phones. Replace damaged items., • Vacuum and dispose of trash in office areas., • Polish fixtures and vacuum elevators. Clean ashtrays., • Cleaning guest room when needed., • Assisting delivering guest requests., • Any and all housekeeping responsibilities as determined by Housekeeping Leadership team. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attending all mandatory meetings., • Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department., • Provide general public assistance, instruction and/or guidance for guests and associate safety in the event of an emergency., • Complete all other duties as assigned by supervisor to include cross training., • Keep work area neat and organized. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well., • Knowledge of chemical cleaning agents and operation of various cleaning equipment., • Ability to extend arms, scrub, bend, stoop, stand, and walk in public areas for extended periods of time., • Ability to under and follow directions, and perform job functions with limited supervision. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Frequent Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling up to 100 lbs. Frequent Near Vision Constant Far Vision Constant Hearing Frequent Talking Frequent Smell Frequent Lifting/Carrying (# lbs) up to 50 lbs. Frequent Travel Never OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Proper clothing, safety equipment (i.e. gloves, safety shoes, back belt, etc.) Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent preferred EXPERIENCE Previous experience preferred LICENSES OR CERTIFICATES None GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

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