Pittsford
Job Description About Us: Carmella's Wine Bar is an inviting new spot in the heart of Pittsford, NY, designed to create a warm and welcoming atmosphere for wine and cocktail enthusiasts. With a commitment to exceptional hospitality and a passion for food and beverage, we offer a unique experience that elevates the traditional wine bar setting. Our expertly curated wine list and cocktail program, alongside a delightful tapas-style food menu, create the perfect backdrop for memorable experiences. Job Overview: We are seeking a friendly and enthusiastic Host/Hostess to join our team at Carmella's Wine Bar. As the first point of contact for our guests, you will play a crucial role in setting the tone for their experience. Your warm and welcoming demeanor will ensure guests feel valued and appreciated from the moment they arrive. Key Responsibilities: • Greet guests with a warm and friendly welcome, ensuring a positive first impression., • Manage reservations and seating arrangements to optimize the guest experience and maintain a smooth flow in the dining area., • Assist guests with inquiries, • Collaborate with the service and bar staff to ensure seamless service and guest satisfaction., • Maintain an organized and inviting entrance and waiting area, ensuring cleanliness and efficiency., • Engage with guests to create a welcoming atmosphere, encouraging feedback and fostering a sense of community., • Previous experience in a hospitality or customer service role preferred., • Strong communication and interpersonal skills, with the ability to connect with guests and team members., • A passion for exceptional service and creating memorable experiences for guests., • Ability to work in a fast-paced environment while maintaining a positive attitude., • A supportive and collaborative team atmosphere where everyone is valued and encouraged to contribute., • Comprehensive training program to enhance your knowledge of hospitality and guest service excellence. If you are passionate about providing outstanding service and creating a welcoming environment for guests, we would love to have you on our team at Carmella's Wine Bar. Apply today and join us in creating unforgettable experiences for our guests! #hc180208