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Job Description Position Summary: This is administrative staff work performing a variety of assignments of a non-confidential nature for a division manager or higher. Duties and Responsibilities: An employee in this class serves in a liaison capacity between the Associate Director and other staff and officials and provides a variety of administrative support services to the Associate Director. The work includes composing a wide variety of correspondence and reports, including reports required by the Office of Child Development and Early Learning, the state monitoring agency; developing internal operational procedures including document and file management systems; and supporting communication with contracted agencies for their compliance with financial documentation and contractual requirements. The Administrative Assistant will enter missing start dates daily into the PELICAN database; utilize data reports in PEIDS, PELICAN, COGNOS and Qlik; upload and organize documents in BOX; collect new provider qualification documents; updating the Master Referral List Calendar every six months; print, mal or fax documents including referral source letters and three-month waiver letters; send email notifications with attachments of referral fax notices to the Service Coordination Entities; send mass distribution communication via email and keep email lists current according to Program Analyst and agency changes; and other assignments as required. Assist and provide administrative support in preparing agenda, agreements, memoranda, correspondence, reports, forms and other documents. Drafts, take notes, proofreads and checks typed and other materials for accuracy, completeness and compliance with DBHIDS standards, policies and procedures; ensure materials, reports and documents for signature are accurate and complete. Coordinate, arrange, schedule and confirm meetings; arrange for meeting room setup; prepare and distribute meeting minutes as directed. The Administrative Assistant will manage zoom & remote meetings, attend ITEI meetings and provide meeting minutes as directed. Perform research for the assigned administrator; develop and recommend work standards and procedures and maintain discretion & confidentiality as required. Skills Required: Knowledge of Policies and practices in such areas as operations, organization, staffing, and procurement as required by departmental assignment. Knowledge of organization and operations of City departments. Report writing- business English and spelling. Business arithmetic- research methods and data analysis. sources of information, methods, and techniques used in administrative research. Super user of interactive computer terminal entry and retrieval procedures- the uses and capacities of word processing and spreadsheet software programs such as Microsoft Word, Excel and specific apps like Qlik and Electronic Heath Record. Education and Experience: EDUCATION: Education equivalent to completion of a bachelor or associate degree. AND SPECIFIC EXPERIENCE Five years of advanced level clerical or administrative experience OR Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources that has included the specific experience described above. NOTE: An associate degree in Business Administration or related field may be substituted for two years of experience. Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law

Job DescriptionCompany Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. What we offer • Impact - The work you do here matters to millions., • Growth - Philadelphia is growing, why not grow with it?, • Diversity & Inclusion - Find a career in a place where everyone belongs. The Department of Planning and Development makes sure Philadelphia has well-planned neighborhoods, with affordable housing options and access to public art. We oversee historic preservation to honor the City’s unique history; help developers move their projects forward; create citywide and neighborhood plans; and implement zoning. Job Description Position Summary This is a management-level position fulfilling key affordable housing initiatives, focusing on strategic planning and implementation of affordable housing production and preservation programs. The position will play a key role in policy and program development, incorporating principles of affordable luxury, climate resilience and decarbonization into new and existing programs. This work involves extensive collaboration with other City agencies and external partners, including affordable housing developers, advocates, and subject-matter experts. Sitting within the Policy and Programs Unit of the City’s Division of Housing and Community Development (DHCD), responsibilities include planning, developing, and implementing agency programs, policies, and procedures as well as pursuing new funding opportunities. These initiatives will benefit low- and moderate-income Philadelphians and be consistent with principles of equity and fair housing. Work is performed under the general direction of a senior manager or director; employees in this class may direct the work of subordinate staff. Essential Functions • Leads efforts to evaluate the quality of affordable housing, including publicly-supported multifamily rental housing and naturally occurring affordable housing. Develops methods for analyzing, sharing and storing data, evaluations and findings., • Creates requests for proposals for affordable housing programs, developments and related initiatives, and participates in evaluating responses., • Convenes stakeholders and the public to develop meaningful goals and methods for tracking progress in City-funded production and preservation programs., • Compiles information and research related to building quality standards, green building standards, energy performance standards, and other requirements or measures impacting the quality and functionality of owner-occupied and rental housing., • Collaborates with partners in the Department’s Division of Planning and Zoning and Division of Development Services to develop policies, regulations, guidelines and resources for developers of affordable housing., • Collaborates with partners in PHDC, the City of Philadelphia’s full-service community development organization, to develop affordable housing production and preservation financing products and technical assistance to support upgrades to building systems and finishes to meet energy efficiency and housing quality goals., • Participates in the design and implementation of new programs and initiatives including, but not limited to, activities associated with the Housing Opportunities Made Easy (H.O.M.E.) Initiative, Community Development Block Grant – Disaster Recovery programs, and the Home Investment Partnership – American Rescue Plan program., • Identifies new funding opportunities, prepares grant applications, and participates in the implementation of grants., • Participates in the development of major Division plans, reports, dashboards, and other publications including, but not limited to, the 5-Year Consolidated Plan, Annual Action Plan, CAPER, Housing Trust Fund report, quarterly City reports, grant reports, and the Housing Action Plan Dashboard., • Develops original narratives, charts, graphics, and/or maps for plans and reports., • Works with technical staff to improve existing and create new data and reporting systems as needed., • Leads, conducts, and/or participates in internal and external assessments of program performance and impact, including racial equity assessments., • Conducts individual and general staff meetings to discuss policies, projects, and procedures., • Meets with other City agencies, partner organizations, stakeholders, and residents on behalf of the Division as needed., • Serves as the Division’s representative on advisory boards, commissions and other organizations., • Identifies and recommends professional development activities for staff., • Participates in the hiring of permanent and temporary staff. KNOWLEDGE OF: • organization and function of municipal and other agencies active in the field of housing and community development, • principles and practices of housing and community development administration, particularly in the areas of affordable housing financing and subsidies and/or real estate finance more generally, • the local housing market and affordable housing construction timelines, costs and outcomes, • applications of climate resilience and decarbonization principles in residential development, including building systems technologies, architectural design, materials selection, and operations and maintenance., • federal, state and local funding regulations and requirements for housing and community development programs, • principles and practices of working with a range of stakeholders and members of the public, particularly in low-income and communities of color, • principles and practices of program planning, development, implementation, monitoring, and evaluation, • report writing and methods employed in the presentation of data and other information, • principles and practices of grant writing, • effective sources of data, technology and reference material used for data analysis and strategic planning, • research methods and the application and interpretation of standard statistical measures, • research activities in the field of housing and community development and their implications for local programs, • principles and practices of database development and management, • emerging technologies and their application to improve City services, • writing, creating briefing materials, and giving presentations, • community and stakeholder engagement, • effectively and efficiently managing, analyzing, and displaying data, • developing reports and grant proposals, • ArcGIS Product Suite, • plan, schedule and organize multiple priorities and a high volume of work, • execute multiple time-dependent tasks with minimal supervision, • organize, assign, and direct the work of subordinates and support the professional development of staff, • evaluate the work of staff in a manner conducive to independent judgment, high performance and personal accountability, • analyze and identify relevant information from a large amount of complicated data, • produce clear, concise and comprehensive reports, • communicate effectively and present ideas in oral, written, or graphic form, • obtain cooperation and participation of City staff and external partners in the development and execution of programs and initiatives, reporting, and evaluations, • establish and maintain effective working relationships with city administrators and employees, economic and community development officials, civic, community and business groups, and the general publicQualifications EDUCATION: Completion of a degree program at an accredited college or university with major coursework in public policy, urban planning, social/applied science or a related field. EXPERIENCE: Four or more years of experience in affordable housing, and/or community development or a related field. INCLUDING SPECIFIC EXPERIENCE Three or more years of analysis and reporting experience. OR Any equivalent combination of education and experience deemed appropriate by the hiring committee. NOTE: Completion of master's degree in a related field will be considered equivalent to two years of the general experience requirement. Additional Information TO APPLY: Interested candidates must submit a cover letter and resume. Salary Range: $72,000 - $85,000 Discover the Perks of Being a City of Philadelphia Employee: • Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more., • Parental Benefits: The City offers its employees 8 weeks of paid parental leave., • We offer Comprehensive health coverage for employees and their eligible dependents., • Our wellness program offers eligibility into the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to . For more information, go to: Human Relations Website:

Job Description Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Receptionist will help to elevate the office experience by providing personalized, client-centric services and administrative support. They will provide exceptional service by greeting and assisting all visitors and answering inbound calls and emails. They continuously offer the highest level of service to all corporate employees and their visitors. They maintain a professional image of the company by providing prompt, courteous and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality and general office/facilities work based on operational needs to provide top-tier customer experience. They will work proactively with their teammates to provide curated experiences, general office support, and hospitality services. This person is the warm welcome and fond farewell, creating memorable experiences for our client and clients' guests. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Typical Working Hours: Mondays to Fridays, 8:30AM - 5:30PM Duties and Responsibilities: • Provide 5-star customer service to all employees and visitors across all communication channels., • Greet, check in, and assist visitors; manage visitor registration, NDAs, and temporary badges., • Answer and route calls professionally, including confidential inquiries; update phone and speed-dial lists., • Maintain reception area cleanliness and oversee visitor amenities., • Coordinate with Security for access cards, parking passes, and badge issues; track and follow up on loaned access cards., • Notify staff of incoming deliveries and coordinate with Mail Room as needed., • Support scheduling of meeting rooms, ordering catering, and light administrative tasks., • Coordinate with AV and Facilities teams; submit work orders when required., • Assist with hospitality tasks including replenishing pantry, conference, and kitchen areas., • Support meeting room setups and monitor office supply levels., • Assist with copy/print requests and ensure equipment functionality., • Build strong relationships with employees and teams; maintain professionalism in all interactions., • High school diploma required, degree in hospitality or related field preferred., • Experience in client-facing or hospitality roles within a corporate setting., • Strong communication, organization, and problem-solving skills., • Tech-savvy, adaptable, and proactive in a fast-paced environment., • Professional, discreet, and service-oriented with a polished demeanor., • Regularly lift or move up to 40–60 lbs. using standard equipment., • Ability to walk, bend, kneel, stand, or sit for extended periods., • Manual dexterity to operate office equipment and computer systems. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$20—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionThe FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. The IT Operations Coordinator will support the IT function through vendor management, operational process development, and light technical support. This role acts as the operational backbone of the IT team- ensuring vendor relationships run smoothly, documentation stays current, and day-to-day IT workflows operate efficiently. This position reports to the Director of IT Applications and partners closely with the Systems Support team and internal stakeholders across the organizationPrimary Job Responsibilities: • Vendor & Contract Management - ~50%, • Manage the full lifecycle of IT vendor relationships, including sourcing, procurement coordination, and contract tracking., • Maintain vendor records, renewal calendars, and performance expectations to ensure timely renewals and ongoing compliance., • Collaborate with leadership on vendor evaluations and cost-saving opportunities., • Partner with the IT Manager, who will handle negotiation and new deal execution; this role ensures operational follow-through and ongoing vendor oversight., • Documentation, Processes & Workflow Development - ~25%, • Create and maintain clear, user-friendly IT documentation, including SOPs, knowledge base articles, and process flows., • Establish structured procedures for recurring IT tasks and projects., • Support project tracking by documenting milestones, timelines, and key deliverables., • IT Operations & Helpdesk Support - ~25%, • Assist the Systems Support team by handling overflow tickets, especially during peak periods or staff absences., • Provide light technical support across hardware, software, access management, and troubleshooting., • Participate in broader IT projects as needed.Qualifications:, • Bachelor's degree in Business Administration, Information Systems, or a related field, • 2 - 4 years of experience in IT operations, vendor management, procurement coordination, or similar administrative/technology environments., • Strong organizational and project coordination skills, with the ability to track multiple concurrent workstreams, • Ability to create clear written documentation and translate complex technical concepts into simple language., • Proactive mindset and attention to detail in managing follow-ups, deadlines, and readiness planning, • Comfortable with light hands-on IT support in a structured helpdesk setting., • Excellent communication skills and the ability to collaborate across teams.Job Location

Job DescriptionAbout the Company: Bravas is the #1 traditional custom integrator nationwide, installing and servicing high-end home automation solutions for predominantly residential customers. Focused on the luxury market, Bravas completes more than 3,400 residential and commercial projects across the U.S. every year. Working with homeowners, designers, architects, and builders. Bravas creates state-of-the-art smart home technology solutions that include everything from lighting, shades, and A/V to networking, security systems, power management, and more. Job Summary: The Bravas Service Technician is responsible for servicing products at client job sites. He or she must have the ability to trouble shoot all aspects of A/V components. The Service Technician will provide excellent quality of service and client experience while meeting industry standards and ensuring accurate revenue reflection. Duties and Responsibilities: • Diagnose and resolve issues with installed systems such as Control4, Lutron Homeworks, Savant, and Crestron, • Set up, configure, program, and troubleshoot networks, control systems, audio/visual, and surveillance equipment, • Utilize remote access to repair network-based systems and ensure long-term system stability, • Set up remote monitoring platforms and enroll clients in the appropriate support plans, • Coordinate with the Service Manager to track and resolve recurring service issues, • Communicate accurately and transparently with manufacturer tech support as needed, • Manage advanced replacements and ensure timely ordering and receipt of necessary parts, • Work with the small projects team to identify upsell opportunities or product replacement needs, • Set accurate client expectations, including estimated completion timelines, • Review and update daily work orders in the job management system, • Maintain accurate time entries and job costing records, • Deliver client training and provide exceptional customer service, • Participate in on-call rotation may be required, • Travel locally to various job sites, • Share key technical information or updates with the team when needed, • Maintain responsibility for company assets and tools assigned to you, • Uphold strict confidentiality with client information and preserve the integrity of home and network security, • Must possess an understanding of all systems including audio, video, security, lighting, and integration of all installed brands (Control4, Lutron, Savant, Crestron, DSC, Clare), • Must be able to read home schematics, plans or CAD Drawings, • Basic wiring and connectivity skills as it pertains to low voltage standards, • Trouble shooting skills are essential, • Basic computer skills, with the ability to become competent in in-house job management software Qualifications:, • High school diploma or equivalent, • Excellent communication skills and the ability to work effectively in a team environment, • Basic computer skills with the ability to become competent in in-house job management software, • Valid driver’s license, clean driving record, and pass a criminal background check, • Prolonged periods of standing, stooping, or bending may be required, • Must be able to lift and carry up to 60 pounds, • Ability to work in tight spaces and at ladder height Powered by JazzHR 5EPeFIe5IP

Job Description Reports to: Field Service Manager Cooperates with: All Departments Primary Responsibility: This position is responsible for supporting customers with on-site service, technical support, and on-site training. Primary functions of this position are commissioning new SCR equipment; preventive maintenance, troubleshooting and repair of existing SCR equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. The Field Service Technician typically works in a non-smoking environment. Specific Duties and Responsibilities: • Commissioning the total system scope supplied by MIRATECH on new installations, • Perform routine maintenance and service on existing products, • Provide telephone support to customers including troubleshooting and replacement parts identification, • Site coordination and project meetings, • Post-commissioning customer training on operations and maintenance, • Daily reports to customers and internal staff while in the field, • Follow up customer calls after service work completion, • Keep up-to-date on company products and services, • Plan own work schedule efficiently, • Maintain test equipment and special tools calibration Qualifications: • Working knowledge of industrial instrumentation & controls including analog transmitters, temperature/pressure measuring devices, PID controls., • Proficiency with AC and DC Circuits including Relay Logic, • Sharp analytical mind with an interest in engines, controls, and emissions, • Enthusiasm to learn and become an expert, • Demonstrated ability to make independent decisions and work in a loosely structured environment, • Excellent organizational and time management skills; able to juggle multiple priorities and deadlines, • Excellent problem solving skills, • 60 - 75% overnight travel - with higher concentrations during peak seasons., • 0-4 years prior field service technician experience or equivalent knowledge, skills, and abilities., • Excellent communication and interpersonal skills. Able to communicate effectively in writing and verbally., • Proficient with MS Office applications (Outlook, Word, Excel, PowerPoint). Applicant must pass a proficiency test., • Must possess valid driver's license, • Foreign language skills are a plus, • Must possess a passport or have the ability to obtain one Physical Requirements: • Stand, walk, bend, climb, and kneel for extended periods., • Work on uneven terrain, scaffolds, ladders, catwalks, and elevated platforms., • Maintain physical stamina during physically and mentally demanding tasks, including travel and variable shift work., • Regularly lift, carry, push, or pull materials and tools up to 50 lbs unassisted and occasionally heavier items with assistance or mechanical aids., • Transport tools and equipment across job sites and within confined or restricted-access areas., • Perform tasks at elevations exceeding 6 feet, using aerial lifts, scaffolding, or fall protection systems in accordance with OSHA standards., • Enter, work in, and exit confined spaces, including tanks, ducts, and engine compartments, under permit-required confined space procedures., • Maintain situational awareness around active machinery and energized systems., • Work outdoors in extreme weather conditions (heat, cold, rain, snow) and around loud noise, dust, fumes, vibration, and engine exhaust., • Maintain clear vision (corrective lenses permitted), color recognition, and depth perception., • Detect abnormal sounds, smells, or vibrations from mechanical equipment., • Follow complex instructions, interpret technical drawings/manuals, and communicate hazards and tasks clearly with team members. Equal Opportunity: MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. Job Posted by ApplicantPro

Job Description For the past 27 years, Advantage Investigations has been the Nation’s only insurance defense investigation firm that invests in the operational capabilities necessary to produce consistent, high-quality results—ultimately helping our clients "See What’s True." With over 200 licensed private investigators Nationwide, Advantage uses strategic planning and technology to give our clients greater clarity on a claimant's daily activities. Providing Covert Surveillance, Claims Investigations, Net-Sweep Investigations, Remote Controlled Surveillance, and more, we’re able to save our clients time and money on insurance fraud cases. Advantage Investigations is seeking a Part-Time SIU/Claims Investigator in Philadelphia, PA/Surrounding Areas. The qualified candidate will be responsible for conducting investigations of auto, property, homeowner liability and worker’s compensation insurance claims in support of client objectives and Company quality standards. As an SIU/Claims Investigator, you will be provided with a comprehensive training program, door to door pay, and mileage reimbursement at the IRS rate. This position requires daily travel within the investigator’s area/territory. Duties & Responsibilities: • Conduct investigations of auto, property, liability, and worker’s compensation claims, • Independently reviews the assignment, supporting documentation and all other case information prior to commencing the on-site assignment., • Consults with the Manager on appropriate strategies for individual cases, before and throughout the investigative process., • Locate subjects of the assigned investigation and conduct applicable case investigation, to include recorded statements and scene investigations etc., • Creates and maintains written daily updates, supporting photos, audiotapes, diagrams, and final investigative reports for in a timely and professional manner, • Time management and communication skills, • Ability to handle confidential information and material Qualifications & Requirements: • 3 years claims investigative experience preferred, • 3 years investigative experience required, • Bi-Lingual a plus, • Private Investigator License required in most states, • Full comprehension of case management systems, • Able to proactively conduct follow-ups as needed, • Good Oral and Written Communication Skills, • Proficient in computer technology – including Microsoft office type products, email, and the ability to produce quality, well-written reports, • Self-Starter/Disciplined work ethic with ability to ask relevant questions when needed, and work indecently, • Meet state mandated requirements to obtain and maintain a Private Investigator license multiple states, • Daily access to a reliable vehicle, • Valid Driver’s License, • Ability to provide MVR (driving record), • Pass Drug Screen Compensation: Investigators are paid door to door an hourly rate commensurate with experience within $25.00 to $30.00 an hour. Employees are paid on a bi-weekly basis. Company Benefits: • Door to Door hourly pay, • Mileage Reimbursement at IRS rate, • 401k with match, • Flexible Schedule Advantage Investigations is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Technical Support Specialist works as part of a highly collaborative group that’s responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents. Essential Functions Customer Relations: • Provide 1st tier support to customers, • Answer help desk calls and create tickets in incident tracking system documenting support requests, • Resolve assigned support tickets while keeping end user informed of the status of their request, • Provide support to remote facilities using both remote tools and traveling to various facilities, • Respond to end user inquiries by phone\email\chat, • Create clear and detailed documentation, • Troubleshoot issues with Windows operating systems, printers, and installed software, • Configure laptops and desktops by installing operating system and updating needed drivers and firmware, • Create and deploy images for laptops and desktops, • Install software Skills: • A+ Certification, • Ability to work independently and as a team member, • Excellent communication skills to translate technical language to non-technical personnel and customers, • Excellent customer service skills, • Excellent time-management skills, • Ability to meet multiple competing deadlines, • Ability to overcome obstacles to customer solutions to satisfy customers, • MS Office and other PC software, • Adobe Acrobat, • Web Browsers (Chrome, IE, Firefox), • Windows desktop operating systems, • Software licensing, • Printers, • Remote Desktop, • VPN Software Qualifications • High School Diploma or GED, • Knowledge of PC hardware & A+ certification, • Minimum 2 years of experience in a Desktop Support role Additional Information Salary Range: $45,000 - $59,000 Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

Job DescriptionAbout Us Action Wellness started as ActionAIDS in 1986 when a group of dedicated volunteers came together to support their community at the beginning of the HIV epidemic. Today, staff provide a range of trauma-informed services to help persons with HIV and individuals with substance use disorders at risk of acquiring HIV achieve physical, emotional and economic well-being. Job Summary The Bilingual HIV Medical Case Manager (Spanish/English) provides comprehensive case management services to a caseload of approximately 35–40 HIV-positive clients, including pregnant women, in both clinical and office settings. This role is essential in supporting clients’ medical, psychosocial needs while promoting health equity and reducing HIV transmission. Essential Functions • Conduct client intakes in alignment with Uniform Access procedures., • Perform in-person needs assessments, gathering medical, demographic, and consent information., • Develop individualized care plans in collaboration with the client and support team, ensuring strict confidentiality., • Provide ongoing case management and advocacy for a caseload of individuals symptomatic with HIV., • Offer flexible service delivery, including home, hospital, clinic, and office visits as appropriate., • Support clients in navigating social service systems, arranging and securing linkages to appropriate resources., • Deliver information and referrals, conducting monthly follow-ups, monitoring related activities, and reassessing needs as necessary., • Educate and inform members of the client’s support network when appropriate and with documented informed consent., • Collaborate with care providers on discharge planning and the development of home care plans., • Collaborate with Action Wellness direct service staff, volunteers, and therapists to coordinate and refine client care plans as appropriate., • Serve as a liaison with external partners, coordinating services and procedures to facilitate client access to needed resources., • Attend at least one medical appointment annually for each Comprehensive client., • Accurately document a minimum of 450 service units (15-minute increments) each month., • Maintain accurate and timely documentation in accordance with agency requirements., • Record the minimum required client contacts within the timeframes specified in the Direct Service Policy and Procedure Manual., • Meet established performance measures, including client contacts, screenings, service plan completion, and related benchmarks., • Follow all clinical and procedural guidelines outlined in the Action Wellness Direct Services Manual., • Attend required meetings, including Direct Services, in-service trainings, and general staff gatherings., • Participate in supervision, engaging in weekly individual and monthly group sessions. Education and Experience • Bachelor’s degree in Social Work, Human Services, Nursing, or a related field required., • Minimum of one (1) year of experience in case management, social services, or healthcare coordination., • Experience working with individuals living with HIV/AIDS or other chronic health conditions strongly preferred., • Bilingual proficiency in Spanish and English, with strong verbal and written communication skills. EEO and ADA Statement Action Wellness is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship. Work Location, Hybrid Information, and Salary Based out of our Center City office, hybrid remote after 90 days Full time, Non-Exempt, Salary range: $45,000-50,000 No phone calls please.

Job DescriptionCompany Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. What we offer • Impact - The work you do here matters to millions., • Growth - Philadelphia is growing, why not grow with it?, • Diversity & Inclusion - Find a career in a place where everyone belongs. The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia. Job Description The OEM mission in a 24/7/365 commitment. Mitigating, Preparing, Responding, and Recovering for planned and unplanned events requires around-the-clock dedication. The Emergency Management Liaison Officer’s (EMLO) role is to fill the OEM mission on behalf of OEM subject matter experts and to ensure that OEM is meeting the enduring needs of our partners. Specifically, the candidate will work with many different entities from governmental and non-governmental organizations. The lines of effort will focus on six main areas: • Provide essential staffing to the Regional Integration Center to maintain staffing minimums and support 24/7 emergency management activities in a remote capacity., • Provide on-scene and remote response to emergency incidents and planned events, representing OEM and coordinating response agencies, • Conduct short-term recovery activities including coordination of critical lifeline restoration, and individual and public assistance activities after disasters, • Assist in OEM’s Logistics mission, including support of OEM vehicle maintenance, transport of equipment to events, and assistance at OEM’s warehouse, • Conduct preparedness activities including leading public engagement events, conducting planning efforts, and performing readiness activities such as trainings and exercises Essential Functions Under the administrative direction of the Operational Coordination Program Manager, Operational Coordination Group Leaders, and the Response Executive, the Emergency Management Liaison Officer is responsible for a range of activities including the following: • Perform functions of the Regional Integration Center Coordinator to maintain staffing levels and support operations within the Regional Integration Center., • Perform functionality checks and supply replenishment to ensure readiness of facilities, vehicles, and equipment, • Perform field observation duties for various planned events, emergencies, and disasters gathering situational awareness and informing OEM response actions, • Coordinate emergency response and resource support at incident command posts and the emergency operations center (EOC) before a full on-call team deployment, • Deliver public education and engagement opportunities to increase the readiness of all Philadelphians, • Support of public information officer duties, including collection of photos and video, • Conduct planning functions for short-fused incidents including interagency meetings, written or verbal incident action plans, and other planning products, • Serve displaced residents in reception centers and shelters, • Coordinate short-term recovery activities at incidents including infrastructure restoration, financial and human service recovery, and public information, • Assist in development of OEM plans, including data analysis, content review, and links to OEM operations and logistics functions., • Build and maintain relationships with key stakeholders through regular visits at various stations, offices, or other worksites, • Conduct neighborhood familiarity tours, increasing awareness of neighborhood hazards, conditions, and assets, • Operate equipment including technology and communications, vehicles and trailers of various sizes, and other mechanical items all in a safe and approved manner, • Participate in trainings and exercises, • Support the EMLO program with scheduling, training, quality assurance, procedure writing and implementation, technology and data management, and other project management, • Maintain proficiency in agency equipment and technology systems for situational awareness, incident management, data visualization, and alert and warning COMPETENCIES • Strong interpersonal skills, • Effective oral and written communication skills, • Strong leadership and negotiation skills, • Confidence in front of groups, • Proven ability to operate and lead during emergencies, • Sound judgement and ethical decision making, • Professional conduct and accountability, • Ability to problem solve and work with others under pressure, • Ability to multitask effectively, • Ability to maintain effective working relationships and develop partnerships, • Ability to coordinate diverse groups toward a common goal, • Ability to complete tasks and projects in a timely manner, • Ability to contribute and coordinate work in a team, • Ability to remain calm and operate effectively in volatile, uncertain, complex, and ambiguous environments symptomatic of emergency incidents, • Ability to work with little direct oversight or supervision, • Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access, Outlook) and ability to operate other web-based platforms for situational awareness, information management, and mass notificationQualifications, • Completion of a bachelor’s degree from an accredited college or university is preferred, • Three (3) or more years’ experience working within an emergency management or other public safety organization is preferred, • Three (3) or more years’ experience supervising personnel is preferred, especially in completion of objectives under difficult circumstances or potentially hazardous situations, • Familiarity with the City of Philadelphia is preferred, • Experience working in outdoor environments for prolonged periods is preferred, • Experiencing training or teaching audiences of different ages, • Possession of a valid proper class motor vehicle operator’s license issued by the Commonwealth of Pennsylvania within six months of hire; commercial driver’s license to be pursued after employment, • Successful completion of FEMA Independent Study courses (IS 100.a, 200.a, 700.a, and 800.b) within first month of appointment., • OEM personnel are essential, working during states of emergency or other city closures., • All OEM personnel are “emergency managers first.” During times of disaster, work assignments and schedules may be altered to meet the incident objectives., • Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire. There are no exceptions to this policy., • Ability to physically perform the duties during and outside of normal business hours, to include driving and working outside., • Nature of work inherently has risks, certain functions will require the use of various personal protective equipment (PPE) in hazardous situations. Additional Information TO APPLY: Interested candidates must submit a cover letter, resume, writing sample and references. Salary Range: $65,000 - $75,000 Discover the Perks of Being a City of Philadelphia Employee: • Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more., • Parental Benefits: The City offers its employees 8 weeks of paid parental leave., • We offer Comprehensive health coverage for employees and their eligible dependents., • Our wellness program offers eligibility into the discounted medical plan, • Employees receive paid vacation, sick leave, and holidays, • Generous retirement savings options are available, • Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to . For more information, go to: Human Relations Website:

Job Description • Greet visitors and direct them to the appropriate departments or individuals, • Answer telephones and respond to inquiries via telephone or email, • Schedule meetings, set up conference calls and take messages, • Perform administrative tasks, including filing and photocopying, • Write emails, memos and letters, • Implement and/or develop office procedures and record systems, • Manage database entry and client files, • Order and maintain supplies, • Document financial information, • Organize and distribute messages, • Assist the Manager with daily operations and tasks, • Prepare and mail outgoing correspondence, • Maintain confidential department files/records, • Assist the Patient Care Coordination Department with daily operations, • Assist the Human Resource Department with daily operations

Job Description Case ManagerCUA Cares Center Employment Status: Full-time FLSA Status: Non-Exempt Reports to: CUA Case Management Supervisor Grade: Location: CUA Cares Center Schedule: Revision Date: 5/9/24 Statement of General Purpose The CUA case manager provides on-going service and support to assigned children/families ensuring the development and implementation of comprehensive delivery plans based on team assessments of client's needs. The case manager will also assist families in developing parenting practices and skills which reduce safety risks while enhancing abilities to provide a nurturing environment for children. Examples of Essential Functions and Responsibilities • Conducts intakes and provides assessments to determine the needs of the families., • Provides home, school and community visits to assess needs and assists in accessing resources according to policies, procedures, practices and County, State regulations., • Develops a comprehensive service plan, as expected via policies and procedures., • Facilitates access to additional resources, as needed., • Provides team collaboration with other components of youth and family services., • Creates and maintains client files and completes all required documentation in a timely manner according to regulations., • Provides on-call services, as requested., • Provides written and/or oral reports to the Department of Human Services and Family court, as needed., • Participates in required trainings., • Participates in supervision., • Other duties as assigned. Core Competencies • Enthusiasm to work with people from diverse racial, ethnic, and socioeconomic backgrounds., • Demonstrates and promotes a culture of diversity, equity and inclusion., • Knowledge of child welfare services issues, child and family service systems and social work values., • Ability to analyze and interpret professional and governing regulations., • Ability to write reports, business correspondence and procedural manuals., • Ability to effectively present information and respond to questions from managers, children and families, customers and the general public., • Required skill level to solve practical problems and deal with a variety of complex situations., • Must be proficient in Microsoft Word and basic computer applications. Minimum Requirements • Bachelor's degree in Social Work or related field including but not limited to sociology, psychology, counseling, criminal justice, education, divinity, or public health administration, • Two years of working with children and/or families, • Driver’s license with clean driving record. ADA Component • This role requires regular hearing, talking, walking, and sitting; occasional standing, driving, and lifting up to 25 pounds. Requires regular travel. This is not intended to be an exhaustive list of all responsibilities and duties. Employees may be directed to perform job-related tasks other than those specifically described in this description. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Caring People Alliance is an equal opportunity employer.

Job Description * Administrative assistant duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Administrative assistants are responsible for confidential and time sensitive material. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. This role will report to the Manager, Office & Culture for Farson Enterprises Administrative assistant responsibilities: • Answer and direct phone calls, • Coordinate appointments and schedules and Partners calendars, • Maintain contact lists, • Produce and distribute correspondence memos, letters, faxes, and forms, • Co-ordinate schedules, appointments and bookings, • Develop and maintain a filing system, • Order office supplies, • Book travel arrangements, • Attending business travel meetings, • Provide general support to visitors, • Handle multiple projects, • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques, • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies, • Contribute to team effort by assisting all team members when needed, • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc., • Ensure security, integrity and confidentiality of data, • Book conference calls, rooms, couriers, etc., • Cover the reception desk when required, • Maintain computer and manual filing systems, • Handle sensitive information in a confidential manner, • Coordinate office procedures, • Reply to email, telephone, or face to face inquiries, • Arranges travel processes, including flight and hotel booking, and car rentals for Partners, • Receive, sort, and distribute the mail, • Manage staff appointments, • Greet and assist visitors to the office, • Photocopy and print out documents on behalf of other colleagues, • Provide polite and professional communication, • Maintain office flow, • Organize, maintain, and distribute documents Administrative assistant requirements: • Proven administrative or assistant experience, • Knowledge of office management systems and procedures, • Excellent time management skills and ability to multi-task and prioritize work, • Attention to detail and problem-solving skills, • Excellent written and verbal communication skills, • Strong organizational and planning skills, • Proficient in MS Office, • Proficient in Powerpoint, • At least 5 years of experience in the field or in a related area, • College Degree, • Notary or ability and willingness to become one Company DescriptionCommercial Cleaning CompanyCommercial Cleaning Company

Job Description We offer the following excellent benefits including: Loan forgiveness, Free parking, Medical, Vision, Prescription, Paid Time Off, Paid Parental Leave, Retirement Plan, Tuition Reimbursement, Dental, Life and Disability, Flexible Spending Accounts, Referral program, Employee Assistance Program and more! Position Summary: CTT is mandated to provide service to those individuals within the mental health system who present the greatest degree of severity of symptomatology as evidenced by their multiple physical, psychiatric and legal conditions, extensive use of services and lack of follow through with treatment. This population requires the highest level of medical necessity as defined by the state Adult Environmental Matrix. The Teams that provide multidisciplinary clinical review and assessment of individuals who may be young adults, heavy users of service, or actively involved in the criminal justice system and may also have ccoccurring behavioral health diagnoses are generic and specialized. The Case Management Specialist (CM Specialist) provides case management supports based on the Community Support Program of Philadelphia with assisting individuals in developing skills required to enhance his/her comfort and abilities to function as a productive member of the community. The CM Specialist takes the lead in one of five (5) areas of specialty: vocational, housing, D&A, forensic or Benefits/Entitlements; and works in collaboration with the primary case manager to identify goals, develop, implement and monitor the service plan. The CM Specialist will ensure that the mission, goals and philosophy of the CTT are operationalized within the team. The incumbent works with individuals in their community environment assisting them in understanding, acquiring and maintaining independent living skills in the areas of: (a) their daily living situation; (b) interpersonal skills and social support/network building; (c) leisure and recreational support/skill development; (d) maintenance and enhancement of physical and mental needs; (e) obtainment of benefit entitlements and the skills to manage same; (f) vocational and educational needs. Duties and Responsibilities: • Assesses individual’s strengths, needs and wants utilizing instruments to operationalize data on the consumer’s behalf. This includes completion of Strengths Assessment and client-centered Unified Personal Plan for each assigned individual, involving all treatment team principles for comprehensiveness., • Works collaboratively with multidisciplinary team internally on daily basis and external, as needed, to ensure coordination between systems; provides linkage with primary care physician to ensure integration of medical and psychiatric service needs; maintains linkage with CBH to minimize person’s reliance on acute services., • Periodically completes Environmental Matrix to determine level of care needed and delivers services according to individual’s needs; ensuring appropriate frequency of contact., • Monitors individual’s progress toward attainment of identified goals through monthly meetings to review same. Goals should be short term, measurable and obtainable. Plans should be updated according to regulatory standards and all related activities documented on appropriate agency forms., • Liaises, communicates with and represents individuals via telephone contact and face to-face meetings. This includes regular contact with individual and community service providers in order to respond to individual’s changing needs, assist in problem resolution and provide advocacy mechanisms to ensure that needs are met., • Participates in in-patient treatment team and discharge planning meetings; monitors individual’s treatment and progress during hospitalizations., • Maintains and updates community resource file on housing, vocational, D&A, forensic and benefits resources; assists individual in accessing same and provides necessary training around use in order to facilitate individual’s ability to use resources independently; attends DBH or Community sponsored training within their specialty area; provides periodic training to and shares information with team; participates in internal specialist meetings, as scheduled., • Accompanies individuals to appointments (financial entitlements, housing, ed/voc sites, court, probation, etc.) to provide support and assistance., • Provides training to individual on use of public transportation, job seeking skills, identification and use of social and recreational resources, etc., • Participates in daily team meetings and Clinical Care Meetings to problem solve around persons needing extensive services for specific times; attends Open Forum and other required agency meetings., • Participates in daily team meetings and Clinical Care Meetings to problem solve around persons needing extensive services for specific times: attends Open Forum and other required agency meetings., • Attends in-service and other trainings in order to meet mandated training hours., • Completes required documentation in timely manner., • Assists individuals to increase community tenure, enhance quality of life and attain highest level of independent functioning., • Provides after hours work including: a) participation in weekly on call rotation schedule to permit 24 hour/7 day a week access to service; b) participation in evening and weekend shift work schedules required for delivery of services to CU’s assigned caseload. Must have good verbal/written communication skills and work well with others; good, creative problem-solving skills; ability to work independently and be flexible/adaptive in handling changing priorities in a fast-paced work environment; computer skills preferred. Education and Experience: Bachelor’s Degree in (including but not limited to) sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling or education with two (2) years related experience preferred; Bachelor’s Degree in nursing with 3 years mental health direct care experience; be a Registered Nurse (RN). Expertise in behavioral health with one or more of the following required: criminal justice system, substance abuse, vocational, geriatric, MR, housing or entitlement issues. Physical Demands/Essential Functions: Able to sit for at least one (1) hour at a time. Able to climb stairs when visiting participant residences. Able to lift up to 20 pounds when assisting participants with residential moves. Able to work in the community, some part of every work day. Must have a valid driver’s license, auto insurance and access to a vehicle; able to share office space and work as a part of a team; able to work evenings and weekends and have a good knowledge of City transit system. Equal Opportunity Employment: PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the lob with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law

Job Description Position Title: Case Manager Reports to: Program Director Department: Administration Adoption Behavior Health HBDS IPS PEP Face Forward Foster Care Residential TIPS CERC Program: FLSA Status: Exempt Non-exempt Location: 100 West Coulter Street Hours: Days: POSITION SUMMARY: The Case Manager will assist at-risk youth in achieving socially and academically through intensive comprehensive programming; and prevent at-risk youths’ entry or re-entry into the Child Welfare system. The program will provide comprehensive, intensive early intervention services for youth exhibiting high or at-risk behaviors. The programming builds upon youths’ resiliency and sense of self-worth for positive outcomes and redirection. There are no traditional office hours. Case Managers will work primarily in the afternoon and evenings, specifically during the school year and at weekends to provide maximum involvement with the family and the identified clients. There may need to be a need to start early to help a participant get to school. The Case Manager will be placed on an on-call roster and will be responsible for providing emergency assistance to clients assigned in the program 24 hours a day while on duty. EDUCATION/CREDENTIALS/ EXPERIENCE: • A bachelor’s degree in human services, preferably social work (BSW) or counseling, plus two years’ experience in family-based social work., • An annual physical form verifying that the employee is “free from contagion"., • Act 168, FBI, child abuse and PA criminal Clearances within one year of hire., • A proven and demonstrated ability and experience in working with within a team-based setting and group settings., • Ability to use a computer to send and receive written correspondence., • Ability to work collaboratively with other professionals., • The ability and willingness to adjust work hours in accord with client schedule., • The use of currently inspected car, including the possession of current automobile insurance and driver's license., • The ability and willingness to work with a wide range of ages, neighborhoods, cultural views, and parenting experiences., • The ability to walk, drive, see, bend, stand, and verbally communicate. POSITION RESPONSIBILITIES:, • IPS is a program designed to provide a safe and holistic environment for at-risk youth to develop themselves and their confidence, through an engaging, supportive and strength-based environment. IPS staff will develop programs and activities that include the 7 core concepts of resilience, which are the program’s core values., • The major responsibility, therefore, is to resolve issues, ensure stability and to develop positive youth development and academic support., • The IPS Case Manager is responsible for providing service linkages for all members of the family as appropriate., • The IPS Case Manager will facilitate all academic progress in collaboration with the youth’s school., • The Case Manager will collect all academic records to determine current academic status of youth and make personal contact with school counselor and teachers to gather all necessary educational information including attendance, behavior reports and Statewide testing reports., • The Case Manager will develop an academic support action plan with the school counselor thorough n inter-agency meeting with the goal of improving and supporting the youth academic progress, • Coordinate and monitor the implementation of the academic support action plan., • Engage care givers to take a more active role in the youth’s school settings by accompanying them to school meetings and attending school functions., • Assist the parent/caregiver to advocate for their child’s educational needs and helping them navigate through the school support system and introducing them to the Educational Law Center and other educational advocacy groups and parent groups., • Coordinate with school counselor to develop post-secondary plan for older youth., • Ensure prior to and during the discharge planning the enrollment in after school or other remedial or enrichment activities as needed, especially beyond the youth’s involvement in the IPS program., • The IPS Case Manager will co-facilitate the site based program in which each youth will participate three times a week., • The main tenets of the role include identification of, and referral to, needed services, agency leadership in coordination, and active goal-directed support for the youth and family., • The Case Manager will work collaboratively with the assigned counselor and develop activities and coordinate community service/engagement programs. At crisis times, there may be a need to “double team”., • The maximum caseload is 17 clients. Case longevity is determined by court and or DHS personnel., • The Case Manager’s role is to be able to report to the court that identified issues have been resolved through a collaborative effort with school personnel and community resources and through the site-based programming activities., • Case Manager must meet with the supervisor weekly for supervision., • Case Manager must meet with the family and see all children once each week, and must coordinate work with others involved with the family, possibly including parent aides. Minimum DHS contact stipulations must be adhered to., • Case Manager will form an “after hours on call” roster, with alternating back up of the program director. In this way, families can access our staff round-the-clock., • Case Manager will ensure that services and counseling are commensurate with identified issues, and may need to be increased beyond minimum standards., • Following assessment of family’s identified needs, Case Manager will identify community resources, and work collaboratively with the Counselor to assist families with linking them to the appropriate community resources., • Case Manager is responsible for ensuring that school age children receive the appropriate services that meet their educational needs., • Case Manager will ensure that he/she keeps accurate documentation specifically all unsuccessful efforts to maintain the expected level of intensity and monitoring. All documentation and communication will be directed to the assigned DHS worker or court personnel via e-mail correspondence, telephone calls, and with hard copies to be kept in client’s file., • Case Manager will facilitate the family’s transportation for appointments with other service providers by providing directions, tokens, as needed, and accompanying on public transportation or driving them to appointments and meetings in their own vehicles., • Case Manager must attend monthly team sessions to determine and monitor service appropriateness for each youth and to inform the team of the client’s adherence to orders of the Court and to the program., • Case Manager must attend all mandatory IPS trainings and activities hosted by the Department of Human Services or designee., • Participates in meetings to ensure priorities are clear, coordination is good and communications are open., • Cooperates and communicates as a multi-discipline staff team member through formal meetings, informal discussion and other participation as necessary., • Models traits of a responsible team member, executing job responsibilities, open communication, good follow-through; supports team members to do the same. Ensures compliance with all JJC’s policies and procedures, including confidentiality and reporting suspected abuse in accordance with CPSL, 23 Pa.C.S. § § 6301—6385, and JJC policies and procedures