A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Brand: Potbelly Address: 501 7th Ave, New York, NY 10018, United States
We are looking for Barista , at our cafe located in midtown. We're looking for someone with an extensive experience, strong work ethic and desire to grow. We offer a very competitive starting pay rate, with a potential for a gradual increase. Hudson 34 coffee is located at 455 west 34th street between 9 and 10 Ave. You should have the following qualities: At least 2 years of coffee shop experience in NYC Experience in high-speed, high volume, high consistency restaurants Interested in being an integral part of our growth as a hospitality company Ability to move and work neatly, quickly and efficiently in a fast paced environment A mindset that value organization and attention to detail A mindset that values integrity, honesty and teamwork A firm understanding of sanitation practices and health department standards Reliable Extremely clean, organized Able to multitask NYC food handlers permit
We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE. Since 1951 we have successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting. We work with "blue collar" workers such as teachers, constructions workers, nurses, home health aids, electricians, actors, MTA workers and many more. Since the Corona virus began, we have gone 100% remote and our company has grown over 38%! We are looking to grow again this year by continuing to hire, train and promote our new remote hires. To accomplish this, we seek applicants who want a career position with an option of being groomed into management. TO APPLY YOU MUST LIVE IN EITHER: NY or NJ. Ask yourself: -Are you a “people person”? -Can you work remotely (from home or elsewhere) while being part of a team? -Are you organized and can you multitask? If you answered “Yes” to the above questions, please continue to read…. You must: :Have a good work ethic :Be coach-able and goal orientated :Have integrity & ethics and pass a background check :Possess excellent communication skills :Want a "career" position, not just a "job", which offers promotions to management (optional) *Bi-lingual not a requirement but a PLUS! (We do have Spanish speaking clients.) *Be authorized to work in the United States We offer: • Initial and continuous training with an ongoing mentor, • Benefits after 90 days including union membership, • Stock options, • Health benefits available, • Promotions based on results not seniority for remote workers, • Yearly incentive trip for 2, • Weekly productivity bonuses for remote workers
We are seeking a dedicated and enthusiastic individual to join our team in the role of Busser. This position is integral to ensuring a high standard of cleanliness and service within our establishment. The ideal candidate will possess a strong background in the food industry, with experience in cleaning, food handling, and customer service. If you thrive in a fast-paced environment and have a passion for hospitality, we encourage you to apply. Duties Maintain cleanliness and organization of dining areas, kitchens, and restrooms to ensure a welcoming environment for guests. Assist with bussing tables and resetting them for new guests promptly. Support food service operations by preparing dining areas before meals and assisting in serving food as needed. Collaborate with kitchen staff to ensure efficient food handling and preparation processes. Provide excellent customer service by addressing guest inquiries and ensuring their needs are met during their visit. Uphold health and safety standards in all cleaning and food handling practices. Assist with catering events as required, ensuring that all aspects of service meet our high standards. Experience Previous experience in a restaurant or hotel environment is preferred. Familiarity with food service operations, including serving, catering, and kitchen duties. Strong communication skills to effectively interact with team members and guests. A background in customer service is essential for providing an exceptional guest experience. Knowledge of cleaning techniques and safety protocols within the hospitality industry is advantageous. Join us in creating memorable experiences for our guests while working in a supportive team environment! Job Type: Full-time Work Location: In person
We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE. Since 1951 we have successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting. We work with "blue collar" workers such as teachers, constructions workers, nurses, home health aids, electricians, actors, MTA workers and many more. Since the Corona virus began, we have gone 100% remote and our company has grown over 38%! We are looking to grow again this year by continuing to hire, train and promote our new remote hires. To accomplish this, we seek applicants who want a career position with an option of being groomed into management. TO APPLY YOU MUST LIVE IN EITHER: NY or NJ. Ask yourself: -Are you a “people person”? -Can you work remotely (from home or elsewhere) while being part of a team? -Are you organized and can you multitask? If you answered “Yes” to the above questions, please continue to read…. You must: :Have a good work ethic :Be coach-able and goal orientated :Have integrity & ethics and pass a background check :Possess excellent communication skills :Want a "career" position, not just a "job", which offers promotions to management (optional) *Bi-lingual not a requirement but a PLUS! (We do have Spanish speaking clients.) *Be authorized to work in the United States We offer: • Initial and continuous training with an ongoing mentor, • Benefits after 90 days including union membership, • Stock options, • Health benefits available, • Promotions based on results not seniority for remote workers, • Yearly incentive trip for 2
Barista / Server – Duties and Responsibilities Customer Service Greet customers warmly and provide a welcoming experience Take customer orders accurately and answer questions about the menu Ensure customer satisfaction by checking on guests regularly Resolve complaints or refer to management when necessary Drink & Food Preparation Prepare and serve espresso drinks, coffee, tea, and other beverages to standard Assist with light food preparation (e.g., sandwiches, pastries, salads) as needed Maintain consistency in taste, quality, and presentation Follow all health, safety, and hygiene regulations during preparation Cash Handling & POS Operate the POS system to process sales accurately and efficiently Handle cash, credit, and mobile payments Issue receipts and return correct change Follow opening and closing register procedures Cleanliness & Organization Maintain a clean and organized workstation, front counter, and dining area Regularly clean espresso machine, grinders, and utensils Restock cups, napkins, lids, condiments, and supplies Ensure compliance with sanitation standards Team Collaboration Communicate effectively with team members and kitchen staff Assist coworkers during busy periods Follow shift checklists and complete assigned tasks promptly Attend team meetings and training sessions as required Other Expectations Arrive on time and in proper uniform Maintain a professional, friendly, and positive attitude Follow all company policies and procedures Uphold brand standards and represent the company with integrity
We are a dynamic, growing restaurant group seeking a Regional Director of Operations to oversee our portfolio of fine dining and casual dining restaurants. This is a high-impact leadership role for an experienced operator with an exceptional eye for detail, organizational excellence, and a proven ability to elevate both guest experience and operational performance. Responsibilities: Oversee daily operations across multiple restaurant locations, ensuring consistency in quality, service, and brand standards. Lead and mentor management teams to drive efficiency, accountability, and guest satisfaction. Implement systems and procedures that enhance organizational effectiveness. Collaborate with ownership on financial performance, staffing, and long-term growth strategies. Maintain the highest standards of service and presentation, ensuring every detail contributes to a world-class dining experience. Requirements: Minimum 3+ years of progressive leadership experience in fine dining and casual dining operations. Exceptional attention to detail with the ability to identify and correct operational gaps quickly. Strong organizational and project management skills, with the ability to manage multiple priorities across locations. Proven track record of driving revenue growth while maintaining brand integrity. Excellent leadership, communication, and team development skills. What We Offer: Competitive salary and performance-based incentives. Opportunity to lead a prestigious restaurant group with both iconic and growing brands. A culture that values precision, innovation, and hospitality at the highest level. Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: New York, NY 10007 (Required) Ability to Relocate: New York, NY 10007: Relocate before starting work (Required) Willingness to travel: 50% (Preferred) Work Location: In person
We’re seeking a Hospitality Service Technician to join our Operations team. The Hospitality Service Technician will report directly to the Service Manager/Supervisor. What You’ll Do: The Hospitality Service Technician will provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services. In this position, you will interact with our clients and ensure they have a great experience at Convene. You will work in partnership with the Culinary, Production, Technology teams to ensure we are exceeding the expectations of our clients. At all times, the Service Technician is expected to be attentive to our clients’ needs and make them feel welcomed, important, and relaxed. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork. • Greet all clients with enthusiasm and friendliness, • Maintain a warm and friendly demeanor at all times, • Provide world-class service, in accordance with our Brand Standards, • Set up, replenish, maintain, and breakdown Food and Beverage stations, • Accommodate special client needs and last minute requests, • Develop relationships with clients, • Accurately answer client questions about culinary and our spaces in a friendly manner, • Read, understand, and execute Program Execution Orders, • Follow checklists and Standard Operating Procedures, • Set up and breakdown conference rooms and refreshing rooms as needed, • Perform facility maintenance, • Maintain safe, clean, organized, and well-stocked work areas, • Responsible for constant sanitation, organization, and proper food handling, • Have full knowledge of menus, recipes, and other pertinent information, • Perform opening, mid-shift, and closing duties in accordance with company standards, • Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups, • Maintain a professional appearance at all times, • Maintain professional working relationships with team, • Follows all Company drink recipes and procedures, • Proficiently prepares blended and cold drinks provided by the cafe, • Full knowledge of coffee and tea menu, • Perform additional duties as assigned What We Look For: • Minimum 2 years server experience, • 1 year of coffee experience a plus, • Basic knowledge of food and beverage, • Proven excellent communication and interpersonal skills, • Proven good organizational skills, • Must be highly motivated and ready to lead other team members, • Proficient in multitasking, • Food Hygiene or Food Handling Certificate preferred, • TIPS Certification preferred, • Flexible and long hours are sometimes required., • Ability to move, carry, push, pull and place objects up to 25 pounds without assistance, • Ability to reach overhead and below the knees, • Ability to stand, sit, and walk for an extended period of time Compensation: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Full Time Hourly Rate: $21 This role is also eligible for Convene's annual incentive performance bonus plan. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Who We Are: Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. We’re Here For You: At Convene, you’ll receive: Health and Wellness • Excellent health coverage for you and your family starting day one, • 24/7 virtual care through Centivo Care, • Employee Assistance Program: emotional well-being and support for everyday life, • Fertility & family planning through Kindbody Time Off and Work-Life Balance • Generous paid time off plus time off for your birthday, • A Holiday closure each year to allow all employees to unplug and recharge, • Paid time off for new parents: maternity, paternity, adoption Financial Support and Benefits • 401K plan with company matching, • Financial support for education: for attending conferences, taking courses, or gaining certifications Professional Development and Recognition • Continuous professional and personal development support, • Employee recognition and reward programs to mark achievements and milestones Community and Impact • Opportunities to volunteer, donate, and participate in community give-back initiatives, • The opportunity to have a significant impact on your team and the business in the work that you do