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Job DescriptionAbout Us Synergy Nutrition and Wellness is a rapidly growing integrative wellness center dedicated to whole-person health and root-cause healing. We blend eastern and western modalities, functional muscle testing, and family practice medical services to help individuals and families achieve long-term, sustainable wellness. Our team is collaborative, mission-driven, and passionate about creating a welcoming experience rooted in education, empowerment, and holistic healing. Position Overview We are hiring a motivated and wellness-aligned Medical Assistant to support our busy holistic medical practice. This is a temporary maternity leave position, with strong potential for continued employment and advancement into other roles within the company. Possible future opportunities include: • Front Desk, • Ordering & Inventory, • Patient Coordination, • Wellness Support Roles If you are a self-starter with strong customer service skills who thrives in a fast-paced, purpose-driven environment, we want to meet you. Responsibilities (Immediate Medical Assistant Role) • Assist practitioners with patient care using traditional and holistic modalities, • Address and manage provider messages in Praxis, • Create new patient charts, ensuring accurate documentation and labeling, • Copy daily schedules from MindBody into Praxis, including provider notes, • Scan and upload physical medical records into the appropriate charts, • Sort PraxDocs with accurate service and collection dates, • Request medical records from outside facilities as needed, • Manage incoming and outgoing faxes, • Create patient charts for HBOT clearance requests and attach documentation, • Schedule patients per provider request, • Handle medical-related calls from pharmacies, labs, insurance companies, and medical offices, • Process medication and supplement script requests, imaging orders, and medical/surgical clearances, • Assist with prior authorizations and appeals, • Submit Boston Heart inquiries as directed, • Assist with EKGs, vitals, and Alpha-Stim devices, • Provide scribing support when necessary, • Assist patients during checkout, schedule follow-up visits, and support supplement purchases Qualifications • Medical Assistant experience preferred but not required for the right candidate, • Experience with Praxis preferred but not required, • Strong computer skills; familiarity with Google Workspace, • Interest in holistic wellness, functional medicine, and integrative healthcare, • Excellent communication and interpersonal skills, • Positive, dependable, and team-oriented, • Strong organizational and multitasking abilities, • Quick learner with high adaptability, • Customer service mindset is essential Ideal Candidate • Wellness-minded and open to holistic health approaches, • A supportive and collaborative team player, • Thrives in a learning-focused environment, • Empathetic, professional, and patient-centered, • Proactive and able to take initiative What We Offer • Opportunities for advancement across multiple departments, • Supportive and collaborative team culture, • Exposure to both eastern and western medical practices, • Competitive pay and company discounts How to Apply Please submit your resume and three references to: Open Interviews Thursday, 12/11/25 & 12/16/25 9:00 am–11:00 am 6622 Main Street, Suite 7, Williamsville, NY No appointment required.