
Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

We are seeking an Assistant Project Manager to support a large-scale Device Replacement/Upgrade Project focused on replacing or upgrading all iPhones and iPads that are over five (5) years old or incompatible with the upcoming iOS 18 update. The Assistant PM will coordinate across multiple departments to assess current device inventories, develop a detailed replacement plan, and ensure all new devices comply with IT and security standards. The role also involves managing logistics, overseeing deployment schedules, and ensuring the project is delivered on time, within budget, and within scope. Key Responsibilities • Support the planning, coordination, and execution of the Device Replacement/Upgrade Project., • Collaborate with IT, procurement, and user departments to assess existing devices and replacement needs., • Develop and maintain detailed project plans, schedules, and progress reports., • Oversee logistics for device deployment, configuration, and user transition., • Ensure all new devices meet organizational IT and cybersecurity compliance standards., • Manage project communications, coordinate issue resolution, and track deliverables., • Perform hardware/software evaluations and recommend appropriate strategies., • Adhere to established System Development Methodology (SDM) practices., • Utilize project management tools such as Microsoft Project or Primavera for scheduling and tracking., • Support development and documentation of technical standards and procedures. Qualifications • Bachelor’s degree in Information Technology, Computer Science, or a related field., • 4–6 years of experience in systems/business analysis, application implementation, or related technology projects., • Minimum 2 years of experience as a Project Manager or Assistant Project Manager on enterprise-level technology projects., • Experience managing technology refresh, device replacement, or IT infrastructure upgrade projects., • Strong understanding of technical systems and deployment logistics., • Excellent planning, scheduling, implementation, and evaluation skills., • Strong verbal and written communication skills with both technical teams and business users., • Familiarity with software engineering tools and techniques, including Microsoft Project or Primavera. Preferred Skills • Experience with mobile device management (MDM) systems., • Knowledge of IT security compliance and asset lifecycle management., • Proven ability to manage multiple stakeholders and competing priorities.

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential. Hiring for School Year 2025-26! At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. Why Success Academy? More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves. What We Look For: Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar. A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners. Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel. Here’s What You’ll Get: A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential. Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder. Key Responsibilities: Lesson Planning and Instruction: Study and implement lesson plans that align with curriculum standards. Utilize a variety of instructional strategies and technologies to enhance learning. Manage a classroom of 20+ scholars. Assessment and Evaluation: Assess student progress through assignments, tests, and observations. Provide timely feedback and support to help students improve. Maintain accurate records of student performance and progress. Classroom Management: Establish and enforce classroom rules and procedures to maintain a productive learning environment. Communication and Collaboration: Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues. Collaborate with other teachers, staff, and administration to support student success. Minimum Qualifications: A bachelor’s degree before your first day of work with Success Academy (a background in education is not required) Strong communication and interpersonal skills Passion for learning and commitment to student development Ability to work in person in New York City ($2500 stipend for qualified relocations) Exact compensation may vary based on skills and experience. Compensation Range $65,000 - $65,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy. Current Success Academies Employees: We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page. Success Academy Charter Schools does not offer employment-based immigration sponsorship. Job Type: Full-time Pay: $65,000.00 per year Work Location: In person

Location: Remote, On-site, or Hybrid Job Category: Web & IT Solutions Specialist – Administrative Experience Level: Senior Level Office Time: 08:00 A.M. (EST) – 05:00 P.M. (EST), Monday to Friday Employment Type: Full-time Salary: Based on Discussion 🌐 Web & IT Solutions Specialist (Administrative) Are you passionate about technology and eager to bring innovative web and IT solutions to life? At Brand Clamp Inc, we build digital experiences that deliver real results. We’re looking for a proactive Web & IT Solutions Specialist (Admin) to manage the backbone of our web and IT operations. 🔧 What You’ll Do: Maintain hosting servers, domains, cPanel, and other panels Develop, maintain, and optimize websites (WordPress, Laravel, HTML, etc.) Streamline billing and client management apps (WHMCS) Design and improve UX/UI Apply AI tools (ChatGPT, DeepSeek, etc.) for workflow improvements Troubleshoot and fix website/software issues Boost online visibility using SEO and social media tools (Facebook Ads Manager, Business Manager, etc.) Ensure smooth system performance and resolve challenges Collaborate with designers, developers, and marketers Stay updated with the latest IT and digital marketing trends 📌 What We’re Looking For: Bachelor’s degree in computer science engineering, IT, or related field engineering degree 1–3 years of experience in web administration, hosting, or IT support Experience with WordPress, Laravel, WHMCS, cPanel, and control panels Strong knowledge of coding (C++, PHP, HTML, JavaScript, Python, etc.) SEO and online visibility expertise Problem-solving skills, attention to detail, and strong work ethic Ability to work independently and in teams Portfolio of web/IT projects (preferred) Demonstrated loyalty, honesty, and punctuality Willingness to share your screen during work 💡 Why Join Brand Clamp Inc? ✅ Work with cutting-edge tools and platforms ✅ Unlock growth opportunities and continuous learning ✅ Be part of a dynamic, innovative, and collaborative team ✅ Opportunity to work with an international company ✅ Competitive compensation with additional benefits ✅ Flexible remote-friendly environment

[Company Description] 私たちは、NYで何百ものお客様から★5の高評価を誇る、Williamsburg, Upper East SIdeと2店舗で事業拡大中のLash│Browサロンです。今年10月で6周年を迎え、"まつ毛、眉毛を通して、心身ともに、モチベーションを上げ、自分を再生できる場所"をコンセプトに、NYでは珍しい個室やインテリアに拘った内装、ホスピタリティ、NYの他店にない日本の最上級の技術を日々心掛け、毎月多数のご新規様を獲得しながら、現在は80%以上リピーター様で埋まっております。 We are an eyelash and eyebrow salon, boasting hundreds of 5-star reviews from customers in NY. We operate at two locations in popular areas of NY, Williamsburg and the Upper East Side. This October marks our 6th anniversary. We strive daily to provide a unique experience in NY, with private rooms, interior design, and exceptional hospitality, along with the highest level of Japanese techniques not found in other NY salons. We attract many new clients each month, and currently, over 80% of our clientele are repeat customers. Our concept: "A place where you can rejuvenate yourself, both physically and mentally, and boost your motivation through your eyelashes and eyebrows." Our staff work with the same feelings. [Role Description] 当店では、近い将来に更なる増店、海外支店も見据え活動している為、当店のコンセプトに共感し、安定した環境で共に長く成長して行けるメンバーを募集しております。高い水準の顧客サービスを保証し、顧客と相談してニーズを理解し、清潔で衛生的な作業環境を維持していただきます。メンバーの安定と将来も見据えた成長を目指し、技術者として以外でも、世界で活躍できるオンライン講師、接客講師、店内でのトップトレーナー、チーフ業、マネージメント、ブランドアンバサダー、等の様々な将来的なポジション、そしてメンバーをサポートするい以下のような雇用形態をとっております: ・閑散期でも安定給与保障 ・現役メンバーから他店より高時給と好評 ・結果がお給料へ反映 (チップ全額+月毎インセンティブコミッションあり) ・当店の技術とレーニングは無料で毎月受けられます ・集客はお店がする為、技術と接客に集中できる ・将来を見据えた、施術者以外のポジションや技術サポート ・他店に無い最新技術を学べる (ハリウッドブロウリフト、2Dエクステンション、アンドヘルシー、ブリスラッシュ等他) We are actively planning further expansion in the near future, including overseas locations. We seek people who share our vision and can grow with us over time. This is a full-time, on-site role for a Lash & Brow Technician located in New York, NY. The Lash & Brow Technician will be responsible for providing various beauty treatments, including eyelash extensions, lash lifts, brow shaping, tinting, and other related services. The technician will ensure a high standard of customer service, consult with clients to understand their needs, and maintain a clean and sanitary working environment. We aim for the stability and future growth of our members, not only as engineers but also in various future positions such as online instructors who can thrive globally, customer service instructors, top trainers within the store, chief roles, management, brand ambassadors, and we have the following types of employment support for our members: ・Stable salary guaranty even during the off-season ・Highly praised by current members for having higher hourly wages than other stores. ・Results are reflected in your salary. (Full tip + monthly incentive commission available) ・Our training is available for free every month. ・The shop handles new customer acquisition, so you can focus on your skills and customer service. ・Positions and technical support beyond practitioners, with a focus on the future. ・You can learn Japanese latest technology not available at other stores. (Hollywood Brow Lift, $Healthy, 2D Extensions, Bliss Lash, etc.) [Salary] お店に貢献してくれた分還元します。チップ全額+月毎インセンティブコミッションあり。頑張って貢献してくれた方、チップ込みで月のお給料$6000(gross) 以上見込めます。ですが、もう少しゆっくりした働き方も可能です。 We'll give back to you based on your contribution to the store. Full tip amount + monthly incentive commission available. For those who work hard and contribute, you can expect a monthly salary of over $6000 (gross), including tips. However, it's also possible to work at a slower pace. [Job Type / Shift] 要相談 (週末金土日、平日の夕方、週4回以上可能な方優遇) (繁忙期の5-7月、9月、12月出勤可能な方優遇) 相談の上、旅行等のお休み考慮します。 Negotiable, Preference given to those available on: -weekends (Friday, Saturday, Sunday), weekday evenings -at least 4 times a week -during peak seasons (May-July, September, December) -Consult your vacation: we will consider time off for travel, etc. [Qualifications] ・USで合法で働ける方 ・自己流にならず、当ブランドコンセプトに合わせ、フレキシブルに対応出来る方 ・NY州のコスメトロジーのライセンス所持者もしくはすぐに取得可能な方 ・未経験でも手先の器用な方、アイリストへの興味がある方 ・英語:日常会話が出来る程度 ・NY にきたばかりの方もご相談ください。英語の練習もお手伝いいたします。 ・経験者(シングルラッシュもしくはラッシュリフトの施術が出来れば残りの技術は出来なくても応募可能です。他はお教えします) #シングルエクステンション #ラッシュリフト #ハリウッドブロウリフト #ブロウラミネーション #2Dエクステンション #アンドヘルシー #ラップアップ ・legally authorized to work in the US ・Someone who can be flexible and adapt to our brand concept without being self-taught. ・Hold a cosmetology license in New York State or be able to obtain one immediately. ・Experienced (If you can perform single lash extensions or a lash lift, you can apply even if you don't know the other techniques. We will teach you the rest. -Excellent customer service and client consultation skills -Ability to maintain a clean and sanitary working environment -Strong attention to detail and commitment to quality work -Good communication skills and ability to work effectively in a team environment -Previous experience in a beauty salon or spa setting is preferred サロン見学や、zoom で面接前に質問等お受けしお話する事も可能。是非、お気楽にお問い合わせください。 Salon visits and pre-interview Q&A sessions via Zoom are also available. Please feel free to contact us with any questions.

We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of Scott Group Studio Key Responsibilities Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms. Provide information regarding company services, project updates, and general support inquiries. Assist clients and vendors in navigating company processes, documentation, and service requests. Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently. Track, log, and follow up on customer requests in line with company service standards. Qualifications High school diploma or equivalent required; Bachelor’s degree preferred. 2+ years of customer service experience, Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus). Ability to multitask, prioritize, and work independently in a fast-paced remote environment. Excellent problem-solving and organizational skills. A professional, client-focused attitude with the ability to handle sensitive information discreetly. What We Offer Competitive compensation and benefits package. Remote work flexibility with opportunities for professional growth. Training and development programs to enhance skills and career advancement. The opportunity to be part of a global leader in engineering and construction projects. Company Details For 55 years, Scott Group Studio has been a maker of beautiful carpets and rugs for the world’s most discerning designers and architects. A resolute dedication to excellence sets us apart, from our commitment to using the finest materials to developing innovative techniques that honor our legacy while embracing the future. Our unique approach blends exceptional craftsmanship with modern technology, ensuring each piece is a work of art. Welcome to a tradition of excellence.