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  • Local Client Relationship Manager
    Local Client Relationship Manager
    7 days ago
    Part-time
    Manhattan, New York

    We are an established full-stack software development and custom AI execution firm looking to hire a dependable Client Relationship Manager based in the United States. In this role, you will serve as the local face of our software unit during high-level client interactions. You will join video calls as our US client representative, maintain clear communication with project stakeholders, and ensure local clients feel confident in our project delivery. All technical scoping, proposal writing, backend architecture, coding, and delivery are 100% handled by our core engineering team. We provide complete talk tracks, agendas, and technical prep before every meeting. Key Responsibilities • Client Interface: Attend discovery calls and project status meetings with prospective and active US clients as our primary local contact., • Communication Management: Act as the US-based bridge between clients and our technical team to maintain trust and smooth updates., • Account Coordination: Manage local administrative details, project sign-offs, and communication logs., • Low Time Commitment: Flexible part-time schedule (approx. 2–5 hours per week). Core Requirements • Location & ID: Must be a legal resident of the United States with valid government-issued photo ID., • Hardware & Setup: Must possess a reliable personal computer/laptop (physical laptop) and a high-speed, stable internet connection., • Communication: Exceptional verbal and written English communication skills with a professional call presence., • Technical Background: Basic familiarity with business, IT, or digital platforms is preferred, but no coding or hands-on technical skills are required

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  • Student Success & Pathways Officer
    Student Success & Pathways Officer
    20 days ago
    $25–$30 hourly
    Part-time
    Manhattan, New York

    The Part-time Student Success & Pathways Officer at The Cooper Union expands access to The Cooper Union’s precollege STEM programs by actively managing the student recruitment and engagement pipeline from initial outreach through application, enrollment, and early academic persistence. Student Success & Pathways Officer — Revised Job Description TITLE: Student Success & Pathways Officer DEPARTMENT: STEM Pre-College Programs (STEM Outreach), School of Engineering REPORTS TO: Director of STEM Outreach TYPE: Part-time: 25 hours/week, Exempt, Non-Union Last Edited: 08.15.2026 JOB SUMMARY The Part-time Student Success & Pathways Officer expands access to The Cooper Union’s precollege STEM programs by actively managing the student recruitment and engagement pipeline from initial outreach through application, enrollment, and early academic persistence. This is a high-autonomy, hands-on role for a fast-paced thinker and exceptionally strong independent operator who can move fluidly between strategy and execution. The successful candidate must be able to identify what needs to happen next, investigate details, solve problems, make sound judgment calls, and move work forward without waiting for step-by-step direction or administrative support. The Officer serves as a one-person recruitment, engagement, and student-pathways operation within the STEM Pre-College Programs team. This individual must be equally comfortable developing a recruitment strategy, calling a school counselor, analyzing application conversion data, cleaning a CRM record, following up with a family, troubleshooting an enrollment issue, creating a tracking system, and noticing that an important detail has fallen through the cracks. This role is best suited for someone who: • Thinks quickly and critically and can assess a situation, determine priorities, and act., • Is naturally inclined to get into the weeds and investigate details rather than assuming someone else will handle them., • Demonstrates exceptional follow-through and is persistent about closing loops., • Can manage multiple active recruitment and student-engagement priorities simultaneously., • Works independently and does not require an assistant or extensive administrative infrastructure to remain organized and effective., • Understands that successful recruitment depends not only on outreach, but also on meticulous tracking, timely follow-up, relationship management, and conversion., • Can distinguish between what is urgent, what is important, and what requires escalation to the Director., • Takes ownership of outcomes rather than simply completing assigned tasks. This is a student-facing, partner-facing, strategic and execution-oriented position grounded in relationship-based recruitment, pathway navigation, operational excellence, and data-informed decision-making. It is not a clerical or administrative “catch-all” position; however, the successful candidate must be willing and able to personally execute the detailed operational work necessary to produce results. CORE RESPONSIBILITIES AND TIME ALLOCATION 1. Strategic Access, Engagement & Recruitment — 6.5 Hours Strategic Focus: Build strong, productive referral pathways that generate qualified applicants while personally managing the details required to move prospective students from awareness to action. Responsibilities: • Build and deepen referral pathways with STEM teachers, guidance counselors, school departments, school leaders, and community-based organizations., • Identify high-potential schools, communities, organizations, and recruitment channels rather than relying solely on broad-volume outreach., • Prioritize fit, preparedness, and conversion over outreach volume alone., • Conduct school visits, information sessions, recruitment presentations, and Zoom meetings for prospective students, families, educators, and partners., • Proactively contact schools and community partners by email and phone rather than waiting for inbound inquiries., • Develop and maintain a comprehensive High School and Community Partner Database., • Maintain accurate records of outreach, responses, follow-ups, referrals, and recruitment outcomes., • Identify stalled relationships or recruitment opportunities and independently determine appropriate follow-up., • Track prospective students and referral sources through the recruitment funnel., • Coordinate recruitment activity with STEM Ambassadors and ensure outreach assignments are completed., • Continually assess which recruitment strategies are producing applicants and adjust efforts accordingly. 2. Student Pathway Navigation — 7.0 Hours Strategic Focus: Ensure students and families clearly understand program opportunities, admissions expectations, readiness requirements, deadlines, and next steps. Responsibilities: • Facilitate structured student and family touchpoints, including office hours, individual pathway consultations, and application support sessions., • Explain admissions standards, timelines, prerequisites, academic-readiness thresholds, and course requirements., • Help students determine which STEM Pre-College opportunities are appropriate for their interests, experience, and academic preparation., • Conduct virtual consultations to support students navigating the application process., • Identify application or enrollment barriers and actively work with families to resolve them., • Clearly communicate the Student and Parent Code of Conduct and program expectations., • Follow up with students and families when required information, documents, decisions, or actions remain outstanding., • Maintain accurate records of significant student and family interactions., • Recognize recurring areas of confusion and recommend improvements to communications, processes, FAQs, or recruitment materials. 3. Enrollment & Application First-Glance Review — 2.5 Hours Strategic Focus: Maintain momentum across active application cycles by identifying incomplete, incorrectly submitted, or stalled applications before they become lost enrollments. Responsibilities: • Conduct first-glance reviews of applications for Summer STEM, STEM Saturdays, and other assigned STEM Pre-College cycles., • Review applications for completeness, adherence to instructions, and required supporting materials., • Identify applicants requiring follow-up and act quickly to prevent unnecessary attrition., • Trigger and personally manage reminder communications through email, text, phone, or approved CRM workflows., • Move students from Incomplete → Submitted → Reviewed → Decision → Enrollment with disciplined follow-through., • Monitor patterns in application abandonment and identify opportunities to improve conversion., • Escalate substantive admissions questions appropriately while independently resolving routine application issues. 4. Persistence Supports — 3.0 Hours Strategic Focus: Identify students who may require additional academic or pathway support and coordinate timely interventions. Responsibilities: • Serve as the Student Success & Pathways Officer for students requiring bridge planning, readiness support, or referrals., • Identify students whose academic preparation, participation, or performance suggests that additional support may be beneficial., • Coordinate appropriate interventions and referrals in collaboration with the Director and instructional staff., • Maintain concise intervention records linking identified needs, actions taken, and outcomes., • Follow through to determine whether interventions were completed and whether additional action is required., • Identify recurring student-success patterns that may inform future recruitment, admissions, or program design. 5. Impact Analytics & Data Storytelling — 2.0 Hours Strategic Focus: Translate recruitment and enrollment activity into actionable information that informs decisions and demonstrates program impact. Responsibilities: • Maintain disciplined tracking of student pipeline movement:, • Interest → Application Started → Application Submitted → Accepted → Enrolled → Participated., • Produce concise, fact-based pipeline updates that quantify progress and identify areas requiring attention., • Compare recruitment channels and strategies to determine which approaches generate stronger engagement and conversion., • Produce reports such as:, • “85 applications started; 72 submitted; 51 accepted; 46 enrolled.”, • Identify bottlenecks, unusual trends, missing data, or conversion gaps rather than simply reporting totals., • Use data to recommend immediate adjustments during active recruitment cycles., • Help translate student recruitment and enrollment outcomes into clear narratives demonstrating reach, access, effectiveness, and ROI. 6. SLATE/CRM Data Hygiene & Systems Navigation — 1.0 Hour Strategic Focus: Maintain accurate systems and reliable student records so that recruitment and enrollment decisions are based on trustworthy information. Responsibilities: • Manage application bins and communication workflows using Bin Manager and related SLATE tools., • Update applications and processes for each new program cycle., • Create and run queries required for recruitment, admissions, enrollment, and reporting., • Generate and send Admission, Waitlist, and Deny communications for each program cycle., • Maintain accurate student records and identify missing, duplicated, inconsistent, or incorrect data., • Troubleshoot routine system issues independently and coordinate with the SLATE team when escalation is necessary., • Verify that reports, communications, and student statuses accurately reflect the underlying records., • Maintain disciplined data hygiene without allowing systems work to consume the broader student-facing purpose of the role. 7. Internal Collaboration & Planning — 3.0 Hours Strategic Focus: Mainta

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  • Site Supervisor
    Site Supervisor
    1 month ago
    Full-time
    Saddle Brook

    Location: New York, NY / New York Metro Area Job Type: Full-Time Travel Required: Frequent travel to project sites throughout New York and, as required, other locations Industry: Architectural Metal, Glass & Specialty Installations Hiring: Immediate POSITION OVERVIEW We are seeking an experienced Site Supervisor – Architectural Metal & Glass Installations to oversee field installation activities across multiple project sites, primarily throughout New York. This is a hands-on field leadership position requiring an experienced supervisor who can manage installation crews, coordinate union and non-union labor, communicate effectively with remote Project Managers and internal teams, and take ownership of day-to-day site execution. The ideal candidate has extensive experience in architectural metal, glass, structural/ornamental metal, signage, or specialty architectural installations and understands how to take a project from drawings and field conditions through successful installation and completion. This position requires frequent travel between active project sites. The Site Supervisor will serve as the primary field point of contact between installers, Project Managers, clients, subcontractors, vendors, and other project stakeholders. KEY RESPONSIBILITIES Field & Installation Supervision • Supervise and coordinate daily installation activities across active project sites., • Direct installers and field crews to ensure work is completed safely, accurately, and according to schedule., • Manage both union and non-union installers, depending on project requirements., • Assign daily work, establish priorities, and ensure crews understand project expectations and installation requirements., • Maintain accountability among field personnel and ensure work is completed efficiently., • Provide hands-on field leadership and assist crews with resolving installation challenges when necessary. Architectural Metal & Glass Installations • Oversee installation of architectural metal, glass, signage, and specialty fabricated components., • Verify field dimensions, site conditions, installation requirements, and readiness before work begins., • Read and interpret architectural drawings, shop drawings, blueprints, specifications, and installation details., • Identify conflicts between drawings and actual field conditions and coordinate solutions with Project Management and Engineering., • Recommend practical field modifications when necessary to facilitate installation., • Ensure installations meet project specifications, tolerances, and workmanship standards. Remote Team & Project Management Coordination • Communicate daily with remote Project Managers and internal teams regarding project status, manpower, scheduling, materials, site conditions, and outstanding issues., • Participate in Zoom/video meetings, project calls, and virtual coordination meetings as required., • Provide photographs, videos, measurements, field reports, and other documentation to remote teams., • Escalate potential delays, material shortages, design conflicts, or other project risks promptly., • Coordinate with Engineering, Production, Purchasing, Logistics, and Project Management teams to keep projects moving. Crew & Subcontractor Management • Coordinate installers, subcontractors, vendors, and other trades working at project sites., • Ensure adequate manpower is available based on project schedules and installation requirements., • Monitor crew productivity and quality of workmanship., • Address performance, attendance, communication, and field coordination issues., • Build productive working relationships with installers and ensure crews remain focused on project deadlines. Site Coordination & Problem-Solving • Serve as the company's primary field representative on assigned projects., • Coordinate installation schedules with General Contractors, Construction Managers, clients, architects, and other trades., • Identify and resolve field conflicts before they impact schedules., • Make practical and informed field decisions while keeping Project Management informed., • Coordinate deliveries, staging, equipment access, material handling, and installation sequencing., • Ensure sites are prepared for upcoming installation activities. Quality Control • Inspect materials and completed installations for quality and compliance with approved drawings and specifications., • Identify deficiencies and coordinate corrective action., • Maintain high standards for fit, finish, alignment, appearance, and overall workmanship., • Document installation progress and completed work through photographs and field reports. Safety & Compliance • Ensure crews comply with all applicable job-site safety requirements and company policies., • Conduct or participate in toolbox talks and site safety meetings when required., • Ensure installers use appropriate PPE and follow safe installation practices., • Coordinate with General Contractors and site safety personnel regarding project-specific safety requirements., • Immediately report accidents, incidents, unsafe conditions, and safety concerns. Project Documentation • Maintain accurate daily records of manpower, installation progress, materials, delays, site conditions, and outstanding issues., • Submit daily/weekly field updates to Project Management., • Document change conditions and additional work that may affect project cost or schedule., • Maintain organized photographs and records for each assigned project. REQUIRED QUALIFICATIONS • 10+ years of relevant field experience in architectural metal, glass, structural/ornamental metal, signage, specialty fabrication, or related construction installations., • Significant experience supervising field installation crews., • Strong hands-on understanding of architectural metal and/or glass installation., • Experience managing multiple installers, subcontractors, and trades on active construction sites., • Experience working on commercial construction projects., • Ability to read and interpret architectural drawings, shop drawings, blueprints, and specifications., • Strong understanding of field measurements, installation sequencing, fabrication requirements, and construction tolerances., • Strong leadership and people-management skills with the ability to direct experienced field crews and get work completed., • Excellent communication skills and the ability to coordinate effectively with both field personnel and remote teams., • Comfortable using technology for daily communication and reporting, including Zoom, email, smartphones/tablets, digital drawings, photographs, and project-management systems., • Strong organizational and problem-solving abilities., • Ability to work independently and make appropriate field decisions., • Ability and willingness to travel frequently between project sites throughout New York and outside New York when required., • Valid driver's license and ability to travel as required. PREFERRED QUALIFICATIONS • Experience working on New York City commercial construction projects., • Experience coordinating union and non-union labor., • Experience working with architectural metal, miscellaneous metals, ornamental metals, structural steel, glass, glazing, signage, railings, stairs, canopies, storefronts, or other specialty architectural products., • Familiarity with NYC construction practices, site requirements, and General Contractor/Construction Manager coordination., • OSHA safety training/certification., • SST or other NYC-required safety training/certifications, where applicable., • Experience with construction/project-management software and digital field-reporting tools., • Bachelor's degree in Construction Management, Engineering, or a related discipline is preferred but relevant field experience may substitute for formal education. WHAT WE ARE LOOKING FOR We are looking for someone who is not simply an office-based Project Manager. This position requires a strong field professional who is comfortable being on active construction sites, managing installers, resolving problems, coordinating with multiple parties, and taking responsibility for getting installations completed. The successful candidate will be someone who can lead people, communicate clearly, stay organized, use technology effectively, and get the job done while maintaining safety, quality, and project schedules. TRAVEL REQUIREMENTS This is a field-based, travel-intensive position. The Site Supervisor will travel frequently between project sites throughout New York City, the New York metropolitan area, and other locations as project needs require. Candidates must be comfortable working at different project locations and adjusting schedules based on active installation requirements.

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