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Job Type Full-time Description Erie Home is hiring Field Marketing Agents to help generate leads by knocking doors, sparking conversations, and getting homeowners excited about our top-of-the-line roofing and basement solutions. This isn’t a desk job—and it’s not for everyone. It takes hustle, energy, and confidence. But if you’re outgoing, hungry to learn, and want to get paid while building skills, this is your shot. What’s in It for You: • Weekly Pay – Hourly base plus bonuses every week, • Benefits – Medical, dental, vision, life insurance, 401(k) with company match, PTO, • Military Perks – Tenure-based bonuses up to $5,000 & inclusive retreat, • Ride with the team to canvass neighborhoods (transportation provided), • Knock doors, talk with homeowners, and book appointments for our sales reps, • Create a sense of urgency and bring energy to every conversation, • Full-time: Monday–Thursday, 11 AM–8 PM, • Have reliable transportation to and from the office, • Love talking to new people and making things happen, • Can stay upbeat even when it’s a tough day This is a challenging, fast-paced role. You’ll be on your feet, knocking doors, and hearing “no” a lot—but the rewards are real. You’ll build confidence, communication skills, and a strong foundation in sales. Show up, work hard, and there’s serious opportunity to grow. About Erie Home: Founded in 1976, Erie Home is a national leader in home improvement with over 100 locations and over $600M in annual revenue. We’re consistently ranked in the Top 10 of Qualified Remodeler's Top 500. Our mission? Transform houses into homes with premium roofing and waterproofing solutions. Want in? Apply now and let’s see what you’ve got. Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Salary Description $600-$1000/weekly

Job Description Job Title: Sr. Systems Engineer Location: Albany, NY Or Fishkill, NY Schedule: Mon-Fri Flexible options between 7a-6p Acture Solutions is seeking a highly skilled and versatile Sr. Systems Engineer to join our Corporate Centralized Services team. This hybrid role supports a wide range of government, education, and commercial clients. If you have a passion for designing, implementing, and managing server environments and enterprise software applications—this is your opportunity to thrive in a collaborative, fast-paced environment. What You’ll Do • Design, implement, and maintain Windows and Linux server environments., • Administer and support enterprise software applications, including installations, updates, and troubleshooting., • Manage user accounts and access controls across Active Directory and Azure (Entra ID)., • Implement and enforce IT security policies to protect system integrity., • Monitor and optimize system performance proactively., • Develop and maintain backup and disaster recovery plans., • Provide advanced support and collaborate with Help Desk teams., • Manage OS/application patching and system updates., • Maintain technical documentation and support knowledge sharing., • Lead and participate in IT infrastructure projects. What You Bring • Bachelor's degree in IT, Computer Science, or equivalent experience., • 6 + years in systems engineering or enterprise IT environments, with demonstrated responsibility in server administration, system design, and project implementation., • Proven experience designing and managing complex Windows server environments., • Expertise in both Windows and Linux systems and Azure infrastructure (Azure AD-Entra ID required), • Mobile Device Management experience, • Effective communication and documentation skills., • Relevant certifications (e.g., CompTIA Server+, Azure Fundamentals, Microsoft Certified: Windows Server) preferred., • Applicants must currently reside within an hour commute of the job posting location. Skills for Success • Customer-first mindset with a knack for solving problems., • Organized, detail-oriented, and eager to learn., • Able to prioritize tasks and manage multiple issues effectively. Physical Requirements • Ability to lift and transport equipment up to 40 lbs. (e.g., servers, network gear), • Ability to sit or stand for extended periods while working on a computer or configuring systems, • Occasional travel to client sites or data centers may be required, • Manual dexterity to operate tools, keyboards, and standard office/IT equipment, • Ability to bend, kneel, or reach as needed to access hardware in server racks or under desks Who We Are Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. Why Join Acture Solutions? At Acture Solutions, we don’t just support IT—we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We're committed to professional growth, high-quality work, and a workplace where your contributions matter. What We Offer • Salary range: $100,000–130,000 (based on experience), • Medical, dental, vision, 401k, EAP, and generous paid time off, • A culture that values collaboration, respect, and real impact

Job DescriptionSt. Anne Institute JOB DESCRIPTION • TITLE: Director – Information Technology (IT), • SUPERVISOR: Chief Financial Officer, • HOURS PER WEEK: 35 (Exempt Status), • FUNCTIONS: To work with each department analyzing the need for systems application and to develop and implement a master plan for integrated computerization of the agency, including identifying appropriate hardware and software., • RESPONSIBILITIES:, • Maintain all network system (wired and wireless) hardware and software components ensuring network reliability and integrity., • Maintain integrity of agency-wide IT system software and modify and update system as needed., • Provide daily help desk assistance to staff in all agency departments., • Become familiar with the agency EHR and provide helpdesk assistance to staff using that database., • Administer Payeezy, the agency credit card utilization software., • Perform daily monitoring of the agency data and email backup system., • Update and edit the SAI Website as needed., • Perform daily monitoring and security of all network functions., • Meet periodically with the agency Executive Team, Program Administrators and Department Supervisors to evaluate individual departmental needs., • Supervise the Assistant Director - IT and any other personnel assisting in agency IT. activities., • Recommend network system expansion, modifications, and enhancements as needed., • Install new network components and expand or upgrade services as needed., • Confer with software and hardware vendors and consultants to solve computer and network problems., • Represent the agency as Security Manager for the OMH Security Management System (SMS), • Represent the agency as Security Coordinator and Application Security Coordinator on NYS OCFS Connections Application., • Submit IT reports, written plans and budget estimates., • Update and edit SAI Webpage as needed through WordPress Webpage Application as requested by Executive staff, • Monitor all expenditures for agency IT systems., • Help with telecommunications applications where applicable and manage the agency telephone system extensions through the use of the Avaya IP Office Manager Software., • Follow all Agency and Governmental Health and Safety Regulations and report all hazards and emergencies as soon as possible., • Attend all mandatory agency in-services and other trainings as needed or required., • Abide by the NYS Justice Center Code of Conduct for Custodians of People with Special Needs and the SAI Codes of Conduct/Ethics., • Complete special assignments/duties as requested/required. I have read and understand my job description duties: Director - IT Employee Signature: Date: Print Name: Supervisor Signature:

Job DescriptionAbout the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: Octave is hiring Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in New York at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care. We are seeking out Licensed Clinicians who are willing to work both in-person and remotely. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is ideal that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space within the state of New York. You are able to see virtual clients from your home office, but we do require that you see in-person clients from a commercial office setting. You are a good fit if you are: • Passionate about expanding access to high-quality mental health care., • Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients., • Adept at building and maintaining a strong therapeutic alliance., • Willing to deliver feedback-informed care using standardized measures., • Expert at providing culturally responsive and culturally competent care., • Open to learning from your colleagues and clients., • Someone who thrives in a culture of thoughtful feedback and transparency.Qualifications:, • LMFT, LPCC, LCSW, LMHC, PsyD, • Current License in New York., • Master's Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling., • Must be licensed and in good standing with your governing licensing board., • Preferred 1 year of related post-license clinical experience required., • At least 2 years of experience preferred in one or more of the following areas:, • CBT for depression or anxiety, • DBT for emotion dysregulation, • Unified Protocol for emotional distress, • CPT or PE for trauma, • We're human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future.System Requirements: Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools:, • Computers that are Mac OS (Ventura or later) and Windows OS (10/11), • Computers kept up with the most recent security updates The hourly compensation range for this role is listed below dependent on licensure and insurance payor that the client is using to pay for their session: In-Person Rates: $88-$123/hour for master's level license. $88-$143/hour for doctoral level license. Virtual Rates: $85-$130/hour for master's level license. $85-$140/hour for doctoral level license. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth. Ensure compliance with safety and company policies.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Health insurance, • Opportunity for advancement As a customer service manager, you will have the unique ability to work with customers, service them, and cash them out. We sell pavement sealer and all the tools and equipment to go with it. This is an industrial setting where you may get dirty from time to time while assisting the customer with the hose to pump the sealer. You will have the interesting opportunity to resolve problems with customers and help them find solutions to do their job better. You can implement your friendly nature, your problem-solving ability and your desire to produce results as a customer service manager. As you manage the store, you will be asked to come up with innovative, unique problem-solving solutions and procedures to ensure that the needs of both the company and the customers are being met. Responsibilities • Maintain store inventory and equipment, • Keep a clean and welcoming storefront and service area, • Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business., • Update all customer service information on a regular basis to keep departments ready for review at all times., • Determine system improvements, identify customer service trends and always be willing to implement change to improve the environment as well as the product the customer is getting., • Provide technical advice, help desk resources, solutions and new techniques on a consistent basis, even while dealing with technological problems and breakdowns., • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Ability to work with industrial equipment, • Forklift experience is preferred, • Comfortable using computers and customer management software, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectivelyBenefits/Perks, • Competitive Compensation, • Career Growth Opportunities

Job Description Summary: The Administrative Assistant works closely with the Sales Manager to provide necessary support to the agents and branch to create a more effective and efficient branch operation. Schedule: Monday thru Friday; 8:30am to 4:30pm Essential Job Function: • Schedule, promote and support agents individually and in group settings on the Howard Hanna Mar/Tech tools with a goal of increasing adoption and efficiency, • Onboarding new and experienced agents, • Process paperwork for agent departures and transfers, • Maintain all office purchasing/supplies, • Maintain all branch workrooms, supplies and equipment, including building maintenance supplies, directional signs, office supplies, warehouse stock items, copier/printer toner, • Manage branch floor duty/opportunity schedules, • Assist sales managers with recruiting packages, • Provide assistance to agents with copiers, computers, and phones – assisting IT department as needed, • Troubleshoot agent ordering, • Submit appropriate Help Desk Tickets to receive tech support/troubleshooting for office equipment, • Assist sales manager with office social media posts including Facebook and Instagram, • New agent training including business systems/technology, paperwork procedures, • Sales meetings agendas, • Process outgoing mail and distribute incoming mail, • Other various administrative agent training and or support to sales managers with RVP approvalTransaction Support:, • Process earnest money and commission check deposits, • Co-ordinate and process files in conjunction with the TC teamQualifications:, • Associates degree or 3-5 years branch operations preferred, • Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner with all levels of management, agents and staff in person and in writing, • Ability to communicate in a clear, concise and professional manner with all levels of management, agents and staff both in person and in writing, • Proficiency in Outlook, • Proficiency in managing social media platforms including Facebook and Instagram, • Ability to train one on one or in small group settings, • High organizational skills in managing multiple projects simultaneously, • Ability to adjust direction when situation warrants, • Work independently without regular direct supervision HowardHanna.com Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees. Powered by JazzHR IYzMk2ZmgZ

Job DescriptionSalary: $75-100K cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. We are seeking a skilled and motivated IT Services & AV Support Technician to join our team. This position is responsible for delivering outstanding technical support to our customers across IT infrastructure, end-user services, and AV systems. The ideal candidate will have a strong background in help desk operations, managed services, and audiovisual support in both remote and onsite environments. Key Responsibilities can include: Set & Installation Install AV equipment like projectors, screens, speakers, microphones, and video conferencing systems. Mount TVs, displays, and wall panels. Set up cabling (HDMI, VGA, XLR, Ethernet, etc.) for AV systems. Configure control systems Testing & Troubleshooting Test AV systems to ensure functionality before events or meetings. Diagnose and resolve issues with video, sound, or connectivity. Perform routine maintenance checks on equipment. Replace or repair damaged components (cables, connectors, speakers, etc.). Live Event and Meeting Support Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Configuration & Integration Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Training & User Support Train users on operating AV systems and conference room equipment Create simple user guides or cheat sheets for non-technical staff Offer basic troubleshooting support over phone, email, or chat Required Skills & Qualifications: • Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services., • Hands-on experience with installing and supporting AV systems and infrastructure hardware., • Strong understanding of Microsoft Operating Systems and basic networking protocols., • Excellent troubleshooting, documentation, and communication skills., • Ability to work independently and as part of a team in fast-paced environments., • Willingness to provide after-hours support and participate in on-call rotations.

Job DescriptionSalary: $25.00/HR NETWORK AND SYSTEMS TECHNICIAN DISTINGUISHING FEATURES OF THE CLASS: Incumbent in this class designs, installs and maintains personal computers, local and wide area networks and the associated peripheral equipment. Incumbent has the responsibility for the identification and correction of network and system problems. Incumbent performs duties during normal business hours or during the night and weekends as required. Work is performed under the general supervision of a Senior Network and Systems Technician or other professional. Does related work as required. TYPICAL WORK ACTIVITIES: Installs and maintains personal computers and networks, including all peripheral equipment; Installs wiring and fiber optic cables; Installs and configures file servers, print servers, communications servers, network switches, personal computers and printers (network and desktop); Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations; Works with vendors to configure and troubleshoot routers, circuit problems, and various third party software applications; Upgrades computers and peripheral equipment; Tests wiring; Maintenance of various non-personal computer user interfaces (KRONOS Time and Attendance keypads, etc.); Assists in the testing of new operating systems and software titles for interoperability and functionality with existing systems and software; Attends seminars and technical education classes to keep abreast of current trends in information technology. FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Working knowledge of modern personal computers and local and wide area networks; Working knowledge of installation procedures relating to personal computers, local and wide area networks, peripheral equipment and software; Ability to install office computer systems and networks; Ability to evaluate equipment configuration requirements; Ability to diagnose computer system and network problems and assist in their resolution; Ability to direct users in system and network use; Ability to understand written material; Ability to follow oral and written directions; Physical condition commensurate with the demands of the position. MINIMUM QUALIFICATIONS: A. Graduation from a New York State or regionally accredited college or university with at least a Bachelors Degree in management information systems, computer science, information resources management, information technology, or a closely related field and one (1) year of full-time, paid experience in the installation, configuration, troubleshooting and maintenance of computer systems and networks; OR, B. Graduation from a New York State or regionally accredited college or university with an Associates Degree in management information systems, computer science, information resources management, information technology, or a closely related field and two (2) years of full-time, paid experience in the installation, configuration, troubleshooting and maintenance of computer systems and networks; OR, C. Graduation from high school or possession of a high school equivalency diploma and three (3) years of full-time, paid experience in the installation, configuration, troubleshooting and maintenance of computer systems and networks. NOTE:

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Desktop Support Technician This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. Desired Skills & Experience Responsibilities: ● Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support ● Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices ● Printer break-fix and installation ● Disposal, redeployment and Asset reclaim ● Shipping coordination ● Data Backup and Data Recovery coordination ● Hardware Refresh ● Warranty and Out-of-warranty repair and replacement ● Depot Services ● Walk Up Support ● Spare parts management ● Executive (VIP) Support ● Audio and Video Support including Health Checks ● Inventory and Asset Management – Depot Operations ● Coordinate with external vendors for dispatch support ● Identify and resolve hardware and software application conflicts ● Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents ● Responsible for asset tagging and entering all incoming equipment into our asset management system ● Collaborate with cross functional teams to properly onboard incoming new hires ● Ensure that hardware is properly assigned and updated into our management system ● Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment ● Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware ● Ensure that resolutions are consistent with company standards and policies Requirements/Qualifications: ● Prefer 3-5 years IT experience, including technical training ● Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications ● Experience with imaging windows 10 OS. ● Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet) ● Networked printer experience (queue creation, server maintenance, etc.) ● Experience in using PC-based word processing, presentation, and e-mail software preferred ● Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred ● Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations ● Outstanding customer service and interpersonal skills ● Excellent organizational skills and ability to prioritize tasks among many competing requests ● Experience working in or supporting a call center or help desk environment ● MCP and or A+ Certifications ● Aptitude for learning ● Excellent oral and written communication skills ● Ability to work in teams and in a team environment ● Able to lift up to 50 pounds ● Own car for transportation (mileage will be reimbursed by policy) ● Valid driver’s license

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Bring your energy to the role of Netflix IT Help Desk Technic

IT experience in a helpdesk, support role - preferably have managed an organizations helpdesk for 3+ years. The successful candidate will lead all IT operations & IT infrastructure, manage a team, and be responsible for all hardware, software, networking and mobile devices across this organization!

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Work closely with your team to maintain high performance and efficiency.

Candidates seeking an Officer position in this community must have a bachelor’s degree from a regionally accredited institution in a technical field, preferably in one of the following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Scien

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Work closely with your team to maintain high performance and efficiency.

Candidates seeking an Officer position in this community must have a bachelor’s degree from a regionally accredited institution in a technical field, preferably in one of the following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Scien

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Other duties include provide excellent service to customers a

Medicaid Data Warehouse Position. The Medicaid Data Warehouse (MDW) is the primary repository for Medicaid in New York State and is the main provider of Business Intelligence about Medicaid Data.

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Bring your energy to the role of Netflix IT Help Desk Technic

Self-motivated to deliver an excellent customer/end user experience with the ability to communicate (both verbal and written) complex IT information, policies, and procedures clearly and accessibly to a variety of audiences/stakeholders. Working knowledge in major IT technologies, such as data stora

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Bring your energy to the role of Netflix IT Help Desk Technic

Primary areas of responsibility include end user support, providing modern devices to employees, elevating employee experience, ensuring site availability and performance, as well as supporting or running projects at the site, regional, or global levels. Partners with the Global Service Desk to ensu

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As an IT Helpdesk Specialist, you will be responsible for assisting the Helpdesk Team in the day-to-day operations and performing technical duties. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, volunta

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The Information Desk Specialist will serve as the first point of contact for veterans, visitors, employees, and others entering or within the facility. Business Technology Integrators (BTI), with over 25 years of experience delivering innovative IT and facility support solutions to the Federal Gover

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