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Job Description Desktop Support Technician This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. Desired Skills & Experience Responsibilities: ● Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support ● Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices ● Printer break-fix and installation ● Disposal, redeployment and Asset reclaim ● Shipping coordination ● Data Backup and Data Recovery coordination ● Hardware Refresh ● Warranty and Out-of-warranty repair and replacement ● Depot Services ● Walk Up Support ● Spare parts management ● Executive (VIP) Support ● Audio and Video Support including Health Checks ● Inventory and Asset Management – Depot Operations ● Coordinate with external vendors for dispatch support ● Identify and resolve hardware and software application conflicts ● Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents ● Responsible for asset tagging and entering all incoming equipment into our asset management system ● Collaborate with cross functional teams to properly onboard incoming new hires ● Ensure that hardware is properly assigned and updated into our management system ● Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment ● Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware ● Ensure that resolutions are consistent with company standards and policies Requirements/Qualifications: ● Prefer 3-5 years IT experience, including technical training ● Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications ● Experience with imaging windows 10 OS. ● Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet) ● Networked printer experience (queue creation, server maintenance, etc.) ● Experience in using PC-based word processing, presentation, and e-mail software preferred ● Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred ● Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations ● Outstanding customer service and interpersonal skills ● Excellent organizational skills and ability to prioritize tasks among many competing requests ● Experience working in or supporting a call center or help desk environment ● MCP and or A+ Certifications ● Aptitude for learning ● Excellent oral and written communication skills ● Ability to work in teams and in a team environment ● Able to lift up to 50 pounds ● Own car for transportation (mileage will be reimbursed by policy) ● Valid driver’s license

Job Description Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people's lives more fulfilling. About The Role: The Senior Deployment Specialist will be responsible for supporting the execution of Agility's deployment strategy as well as performing robot operation onsite, general repair, troubleshooting, and support roles. This includes all technical services (at both Agility and customer sites), facilitating success in the following areas: Deployment, Break-Fix Support, Help Desk services, and all areas that will be needed to achieve the objectives of the business, achieving year-on-year growth. The candidate is responsible for helping to define, implement, and monitor processes and procedures required for successful service delivery and fleet management. The ideal candidate thrives under pressure and excels in high-stakes environments where plans may shift once onsite. They remain calm, adaptable, and solution-oriented when facing unexpected changes. This individual is confident working in the presence of executive leadership, media representatives, customers, and other high-profile stakeholders, maintaining professionalism and poise throughout. This position has great potential for advancement in a rapidly growing company. About The Work: • Support the day-to-day robot operations and service delivery for all robots including troubleshooting and repair, • Lead all robot activities for media events and customer demonstrations, • Support cross-functional teams to perform root cause analyses, • Gather metrics and KPI's for key elements to assess the quality of products and assist in operational process improvements, • Assist in the creation, implementation, and maintenance of cross-functional training, work instructions, best practices, and procedures to ensure consistency with customer needs, company goals, and industry best practices, • Identify and communicate resource needs and gaps for successful deployments, • Continually assess service performance levels and take timely action to remove performance barriers and reinforce procedures, policies, and guidelines, • Work with the engineering, service, and production teams to develop and manage preventative and predictive maintenance schedules including part consumption and order tracking along with long term forecasting, • Engage in cross-department communication to address emergent issues and service needs, • Support engineering and operations with testing and performance management, • Other activities as defined by manager to ensure successful deployments/events, • Bachelors degree or equivalent technical degree or experience, • Mechatronics troubleshooting, root causing, maintenance and repair, • Excellent hand tool skills, • Providing clear direction and detailed updates to management, • Operating in a fast-moving environment with tight deadlines, • Working both independently and collaboratively in a remote workforce environment, • Excellent analytical, verbal, written, and interpersonal communication skills, • Ability to follow cross departmental standard operating procedures, • Experience traveling independently, • Providing technical services to autonomous systems, • Experience with Jira and Confluence, • Experience with project improvement methodologies, • Proficiency in using Google Suite and the Linux Operating System, • 401(k) Plan: Includes a 6% company match., • Equity: Company stock options., • Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees., • Benefit Start Date: Eligible for benefits on your first day of employment., • Well-Being Support: Employee Assistance Program (EAP)., • Time Off:, • Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown., • Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually., • On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations., • Parental Leave: Generous paid parental leave programs., • Work Environment: A culture that supports flexible work arrangements., • Growth Opportunities: Professional development and tuition reimbursement programs. Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment. Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly. Apply Now:

Job Description The Lead Desktop Support Technician oversees the daily operations of the Desktop Support team while also providing advanced technical support to staff and faculty across the organization. This role ensures high-quality service delivery, coaches and mentors technicians, coordinates workload and ticket flow, and acts as a point of escalation for complex issues. The Lead Technician is responsible for maintaining strong communication across IT teams, upholding established procedures, and helping drive continuous improvement in service performance and end-user satisfaction. General Requirements • Associate’s Degree required; Bachelor’s Degree preferred or equivalent experience, • 3–5 years of experience in a desktop support, service desk, or IT support environment, • Experience providing technical guidance, mentorship, or team coordination preferred, • Experience supporting Apple devices is a plus, • CompTIA A+, Network+, Microsoft certifications, HDI, or ITIL preferred, • Experience with RMM tools such as N‑Able or PRTG is a plus, • Strong customer service, communication, and troubleshooting background Core Responsibilities Leadership & Coordination • Serve as the primary point of contact for Desktop Support Technicians for technical and procedural guidance, • Mentor and coach technicians to improve troubleshooting skills, communication, and efficiency, • Assist with scheduling, task assignment, and workload distribution, • Ensure team adherence to IT policies, processes, and service-level expectations, • Monitor ticket queues, proactively identify bottlenecks, and drive timely resolution, • Provide advanced troubleshooting for desktops, laptops, tablets, peripherals, software, and user profiles, • Act as an escalation point for complex incidents and determine when issues should be elevated to Tier 2/3, • Perform root-cause analysis on recurring issues and recommend preventative measures, • Maintain strong knowledge of supported platforms, tools, and services, • Ensure technicians accurately document all incidents, resolutions, and steps taken, • Maintain and update knowledge base articles to support consistent, repeatable fixes, • Communicate clearly with users at all technical levels and provide follow-up when needed, • Help drive team performance toward goals for ticket response, resolution time, and customer satisfaction, • Participate in ongoing training and encourage skill development across the team, • Contribute to process improvement efforts and standard operating procedure enhancements Qualifications • Strong ability to diagnose desktop, laptop, tablet, and peripheral issues, • Solid understanding of networking concepts, including wireless, DHCP, DNS, and VPN basics, • Proven ability to follow and enforce documented procedures and troubleshooting steps, • Strong leadership, communication, and interpersonal skills, • Ability to manage multiple tasks, prioritize effectively, and handle escalated issues, • High attention to detail—especially when documenting tickets and coaching others tdaMjJd6hG

Job DescriptionTemp W2 Support Clerk (Tax Season) LHH Recruitment Solutions is seeking a Temp W?2 Support Clerk to provide high?volume, customer?focused assistance to our clients' individuals who need help retrieving or understanding their W?2 forms during tax season. This role is phone? and email heavily, requiring excellent communication, accuracy, and the ability to follow verification protocols while handling sensitive information. This position mirrors the inbound?call support structure used in your Benefits Hotline roles, but with a narrowed scope focused on W?2 access, delivery troubleshooting, and wage?statement questions. Location: Pittsburgh, PA 15222 - Onsite Compensation: $20.00 - $21.00 Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Employment Type: On-Site - Temporary 6 to 8 weeks - Monday through Friday 8am - 4:30pm Daily Responsibilities • Answer inbound calls and emails from participants needing assistance accessing or receiving their W?2s., • Verify caller identity following internal data?privacy and security protocols., • Walk callers through portal login, password resets, troubleshooting download/view issues., • Confirm W?2 mailing dates, reissue requests, and address discrepancies using internal systems., • Submit tickets or escalate complex cases (missing wages, incorrect SSNs, corrections requests) to the appropriate Zenith team., • Document all calls and interactions accurately in the employee/participant record., • Support general year?end tasks such as confirming contact information, assisting with portal navigation, and queue management., • Maintain confidentiality of all tax?related and personal identifying information.Qualifications, • 1+ year of customer service or call?center experience; experience handling sensitive data strongly preferred., • Comfort navigating HRIS, payroll portals, or benefit portals., • Strong communication skills with the ability to explain steps clearly over the phone., • High attention to detail with exceptional documentation accuracy., • Ability to handle high call volumes and maintain professionalism during peak demand., • Must be able to work onsite in downtown Pittsburgh during standard business hours., • Payroll support, • HR/benefits call centers, • Administrative or clerical roles requiring documentation accuracy, • Help?desk style troubleshootingPay Details: $20.00 to $21.00 per hour Search managed by: Jason Timothy Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Do you thrive on building connections, supporting others, and making workplaces better for everyone? Do you believe that care starts with how we treat one another? If so, you may be the perfect fit for our One Senior Care family of businesses — including Mountain View PACE and Buckeye PACE. Job Summary: As a Field HR Specialist, you’ll bring warmth, organization, and accuracy to every interaction. You’ll support managers, teams, and employees across multiple care centers — helping everyone feel valued, informed, and supported. This position is ideal for someone who is friendly, detail-oriented, and enjoys building relationships. You’ll work closely with others while following established HR policies and processes to ensure consistent, high-quality outcomes. Schedule: First shift, full-time hours. Some travel required (up to 40-50%). Specific work hours will be established in consultation with your supervisor. Benefits: • 9 Paid Holidays, • PTO starting at 3 weeks + 1 day per year (accrued from date of hire for full-time employees), • Medical, Dental, & Vision, • Free Life and AD&D Insurance Plan, • Health Savings and Flexible Spending Accounts, • Short Term Disability Insurance, • Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents, • Paid Parental Leave, • Tuition Reimbursement and Paid Training Opportunities, • Retirement Plan with company annual match, • Mileage Reimbursement at annual IRS rate as applicable Duties and Responsibilities: • Build and maintain strong relationships with employees and managers across multiple locations in Pennsylvania., • Partner with managers to recruit, hire, and onboard the right talent for each center., • Provide guidance on HR policies, procedures, and programs, ensuring clarity and consistency., • Support employee relations, performance management, and compliance initiatives., • Follow up carefully and supportively to maintain quality and consistency in HR processes., • Communicate policies, procedures, and updates clearly, politely, and professionally., • Assist with projects and special initiatives to improve employee engagement and HR operations. Everyone’s journey is unique. Even if you haven’t done it all, your dedication to learning and helping others is what counts. With our training, mentorship, and career development programs, we’ll help you grow and succeed. What Makes You a Great Fit: • Friendly, approachable, and genuinely interested in helping others succeed., • Highly organized and attentive to detail while managing multiple tasks., • Able to communicate clearly, persuasively, and professionally., • Team-oriented and collaborative; leads by example and provides supportive follow-up., • Comfortable adhering to established guidelines and HR policies while working with others. Education and Experience: • Bachelor’s degree preferred., • Minimum 3 years of HR field operations, employee relations, or related experience., • Experience with HRIS and ATS systems., • Knowledge of employment laws and HR best practices., • Experience supporting senior care or healthcare teams is a plus. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times., • Must be able to access various departments of a given location., • May include occasional overnight travel for in-service training programs, temporary coverage for another Center, etc., • Must be able to drive a motor vehicle. Join Us! At One Senior Care, you’ll be part of a compassionate team that makes a tangible difference in seniors’ lives — working together to keep participants safe, healthy, connected, and at home. One Senior Care is an Equal Opportunity Employer. Employment is contingent upon successful completion of required background checks, health and safety screenings, and any clearances required for healthcare programs.

Job Description United Way of Southwestern Pennsylvania Pittsburgh Office The Desktop Support Specialist (DSS) assists United Way of SWPA employees, contractors, and other partners (End Users) with organization provided and supported hardware and software systems. The DSS receives reports of technology related concerns from End Users through in person interactions, telephone calls, email, and other electronic communications (e.g., instant messaging, chat, SMS), managing these requests using the service desk management ticketing system. The DSS identifies root causes for the symptoms reported, researches ways to remediate or mitigate these root causes, selects the most appropriate resolution, and coordinates corrections with the affected End Users. The DSS is responsible for installing, monitoring, and maintaining End User computers and related peripherals through the entire system life cycle. The DSS assists in the monitoring and maintenance of other technology systems and network infrastructure under the direction of other Information Technology (IT) staff. An associate's degree in a Technical field such as Computer Science, Information Science, Engineering or related field is required. A bachelor's degree in a Technical field and one to three years as a Help Desk Specialist is preferred. An equivalent combination of experience and education may be considered in lieu of education. Annual Salary Pay Grade 103 Salary Range - $38,007 - $44,702 Visit our website at United Way Careers page to view job description and apply for this position. Submissions will only be accepted electronically. The United Way of Southwestern Pennsylvania is an equal opportunity employer committed to workplace diversity, serving Allegheny, Butler, Westmoreland, Fayette, and Armstrong counties.

Job DescriptionThe Desktop Support Technician provides first-level IT support, ticket monitoring, and incident documentation for staff and faculty across the organization. This role is responsible for quickly assisting users, resolving common technical issues, and escalating more complex incidents to higher tiers when needed. Technicians must follow established procedures, maintain excellent communication, and deliver a positive customer service experience. General Requirements • Associate’s Degree required; Bachelor’s Degree preferred or equivalent experience, • 1–2 years of experience in a service desk, call center, or IT support environment, • Experience supporting Apple devices is a plus, • CompTIA A+, Network+, Microsoft certifications, HDI, or ITIL preferred, • Experience with RMM tools such as N‑Able or PRTG is a plus, • Provide first-contact support via phone, email, and remote support tools, • Monitor the ITSM queue and respond to incoming tickets and alerts in a timely manner, • Document all incidents accurately and thoroughly in the ticketing system, • Troubleshoot common issues with desktops, laptops, tablets, peripherals, and software, • Use knowledge base articles to perform consistent, repeatable fixes, • Escalate incidents to Tier 2/3 when appropriate and provide necessary details, • Assist in meeting team goals for ticket response, resolution time, and customer satisfaction, • Communicate effectively with users of all technical backgrounds, • Maintain a positive, service-oriented attitude and represent the support team professionally, • Participate in ongoing learning, training, and skill developmentQualifications, • Ability to diagnose basic desktop, laptop, tablet, and peripheral issues, • Basic understanding of networking concepts, including wireless connectivity, • Ability to follow documented procedures and troubleshooting steps, • Strong verbal and written communication skills, • Ability to think logically, ask questions, and gather information from users, • Ability to work independently and as part of a team Z3CShR2iOT

Job DescriptionNovus Group is proud and pleased to collaborate with UPMC and UPMC Health Plan. Novus is a UPMC Pathways to Work Partner. Pathways is a job navigation program that connects individuals with work opportunities. Using a personal, concierge-based approach to recruitment and placement, we are able to assist job seekers.As the largest nongovernmental employer in Pennsylvania, UPMC has hundreds—sometimes thousands—of job openings at any given time. We work with each job seeker to determine their interests, then present them with information on open positions at UPMC that fit their skill set and career goals. Our recruiters can: • Offer advice on how to create a resume, or revise your existing resume for best results, • Help you prepare for interviews, • Assess your skill set, • Help you apply for jobs at UPMC and UPMC Health Plan, • Caregiving support for childcare/elderly family members, • Paid time off up to 5 weeks, • Student Loan Refinancing / forgiveness, • Medical, Dental, Vision and other coverages, • Up to 8% retirement savings match, • Up to $6,000 per year in Tuition Assistance to you and your immediate family, • Adoption Assistance, Pet Insurance and Retail Perks & Discounts, • Ongoing learning, • Accelerated Career Path, • Flexible work arrangements, • 7 holidays per year, • Direct Hire -Full-time hire as an employee of UPMC, • Access to full benefits, • Monday – Friday – Daylight Schedule (no evenings, weekends or holidays), • Minimum High School diploma or equivalent, required, • Completion of Medical Assistant Degree Program, required, • Medical Assistant Certification, required, • Proficiency with computers, required, • Knowledge of medical terminology, required, • Examination, diagnostic and treatment room experience, requiredCertified Medical Assistant will assist physicians with various aspects of patient care and ensuring patient satisfaction. The daily tasks will include both front and back-office duties, including taking vital signs, registering patients, scheduling testing, exams, and treatments, as well as front desk coverage. No evenings/weekends/holidays!Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education. Responsibilities:, • Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations., • Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and manage charts to ensure information is completed and filed appropriately., • Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms., • Check schedules and organize patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families., • Answering calls and providing pertinent information including patient education as directed., • Perform phlebotomy, EKGs, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record., • Comply with the requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures., • Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.

The Company provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, genetic information or other categories protected by law. Bui

It is open to Veterans, Transitioning Military, National Guard Members, Military Spouses, Wounded Warriors, and their Caregivers. We are assisting our partnering company, listed below, with this position. Punctuality and ability to adapt to varying customer schedules.

Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Exceptional communication (written and verbal) and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. Strong negotiation skil

This position is eligible for telecommuting and may be located anywhere within the United States excluding Alaska, Hawaii and U. Specialist IT Design with FedEx Supply Chain, Inc. Rspsble for prfmng tasks invlvd in prvdng suprt & implmntng business criticl prodctn envrnmnts utlzng best of breed Wrhs

It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. All employees have the responsibility and the accountability t

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and com

It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. Track and manage IT inventory, assist with asset collection, a

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Completion of 1 year of college/technic

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and com