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Job DescriptionJob Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Work Conditions EXPOSURE TO Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Far vision and night vision for driving. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required. Additional Information Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.

Job Title: Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy. Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations. Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow. Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: • Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy, • Meeting character and conduct standards, including background screening, • Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs, • Eligibility for a security clearance when required for your rating or designator, • Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter. Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet. Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailor’s status, training, and current Navy policy. Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance. Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Our values start with our people, join a team that values you Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE : Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Position Highlights • Onsite position in Oklahoma City, OK, • Full-time, Mo-Fri 8:00 am-4:30pm, • Front desk processing medical records requests - customer service, • Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance, • Tremendous growth opportunities both locally and nationwide What We're Looking For • Strong customer service and clerical skills, • Proficient in Microsoft Office, including Word and Excel, • Comfortable working in a high-volume production environment, • Medical office experience preferred, • Willingness to learn and grow within Datavant You will: • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures., • Maintain confidentiality and security with all privileged information., • Maintain working knowledge of Company and facility software., • Adhere to the Company's and Customer facilities Code of Conduct and policies., • Inform manager of work, site difficulties, and/or fluctuating volumes., • Assist with additional work duties or responsibilities as evident or required., • Consistent application of medical privacy regulations to guard against unauthorized disclosure., • Responsible for managing patient health records., • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards., • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record., • Ensures medical records are assembled in standard order and are accurate and complete., • Creates digital images of paperwork to be stored in the electronic medical record., • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately., • Answering of inbound/outbound calls., • May assist with patient walk-ins., • May assist with administrative duties such as handling faxes, opening mail, and data entry., • Must meet productivity expectations as outlined at specific site., • May schedules pick-ups., • Other duties as assigned. What you will bring to the table: • High School Diploma or GED., • Ability to commute between locations as needed., • Able to work overtime during peak seasons when required., • Basic computer proficiency., • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis., • Professional verbal and written communication skills in the English language., • Detail and quality oriented as it relates to accurate and compliant information for medical records., • Strong data entry skills., • Must be able to work with minimum supervision responding to changing priorities and role needs., • Ability to organize and manage multiple tasks., • Experience in a healthcare environment., • Previous production/metric-based work experience., • In-person customer service experience., • Ability to build relationships with on-site clients and customers., • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Join Our Team at True North Group! Position: Entry-Level Sales Agent Number of Openings: 1 Territory Role Available Start Your Career with True North Group If you're ready to stop clocking in and start leveling up, welcome to True North Groupa company built around protecting families, growing leaders, and unlocking potential. We partner with small business owners to bring world-class supplemental benefits to their employees, and we're looking for energetic, coachable individuals to help us expand. We want you to provide real conversations that make a real difference. This is a ground-floor opportunity for those ready to hustle, learn, and grow into something more. What You'll Be Doing As a Sales Agent, you'll work face-to-face with business owners and employees in your area. This is an outside sales positionyou'll be out in the field, not stuck behind a desk. Your role will include: Setting and attending appointments with small businesses Presenting supplemental benefit packages to employees in group settings Helping individuals select the right coverage for their needs Following up with clients and providing ongoing support Using CRM tools to track your progress and set goals Plugging into a structured, supportive team culture What You'll Get At True North Group, we reward hustle with real benefitsnot just promises. You can expect: Weekly Draw Pay with commission and bonuses Day-One Training and ongoing mentorship Incentive Trips, Stock Bonuses, and Weekly Recognition Career Advancement Paths into Leadership and Training A Team That Invests in Your Personal Growth What We're Looking for We don't require sales experience, just the right mindset. We train the skills, you bring the energy. We're looking for someone who is: Comfortable talking with people Motivated by growth, achievement, and team wins Positive, coachable, and adaptable A fast learner who can follow systems and plans Willing to get licensed in Health & Life insurance within 30 days -we reimburse the fees and support your preparation. Extra Credit If You've Got: Bachelor's degree or associate's degree recent graduates welcome. 2 years customer service or hospitality experience A background in sports, leadership, or team-based environments Entrepreneurial drive or interest in business ownership This Isn't Just a JobIt's a Launchpad If you're looking for a "clock-in, clock-out" job, this isn't it. But if you want to grow, get paid what you're worth, and be part of something that matters then you're in the right place. Apply now, and let's get you started.

Job DescriptionEntry -Level Retail Sales Representative (Full-Time or Part-Time) Our Retail Sales Representatives earn $50,000/yr - $60,000/yr. TOP Performers make $80,000+ per year! Full-Time | W2 Employee Statewide Remodeling, a Renuity Company Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube What We Offer * Guaranteed base pay plus performance bonuses. * Uncapped bonuses * Benefits, PTO, 401K for Full Time employees. * Receive PAID training! * Advancement opportunity! * Work with a team of talented, professional, and fun individuals who enjoy what they do About the Role What You’ll Do: * Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest * Represent our brand with confidence and professionalism * Initiate conversation and help customers arrange free in-home consultations for home renovation services. * Set appointments and assist customers in a clear and friendly way * Collaborate with a high-performing team to meet daily and weekly goals We’re Looking for People With Experience or Transferable Skills From: * Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience – a plus! * Customer Service Roles (in-person or call center) * Retail (sales associates, cashiers, team leads, merchandisers) * Restaurants (servers, bartenders, hosts, front-of-house staff) * Hospitality (hotel front desk, concierge, event staff) * Fast Food & Quick-Service Restaurants (cashiers, shift leads, drive-thru) Key Qualifications: * Must have weekend availability * Friendly, fun, and positive attitude * Genuine interest in working with the public and creating great experiences * Comfortable working independently and personal drive for excellence. * Retail and customer service experience highly valued * Entry-level candidates welcome—we’ll teach you everything you need to succeed. * Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit. About Statewide Remodeling - Statewide Remodeling At Statewide Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we’re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Criminal background checks required Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $50K - $80K

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 76, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: Managed Services Provider (MSP) Implementation Engineer II will be responsible for supporting MSP clients and ISG leadership, as well as professional services engineers with technology and managed services implementation. The Engineer will participate with the onboarding/transitioning of new and existing clients and any future changes for ISG Managed Service products and services. Responsible for assisting external clients in the implementation of technical systems, software, hardware, or solutions. Evaluates client needs, develops configurations that support business processes. Defines and executes on delivery and implementation plans. Tests, audits, and troubleshoots final system setups. Provides internal training and end-user support as required during and after the implementation process. What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis., • You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will provide STRATEGIC OVERSITE to the position by: • Assist with the planning, tracking, documentation, and status updates for the project., • Provide timely, accurate, professional, and responsive support, verbally and via email, to internal and external customer/clients to resolve all issues reported and take proactive steps to prevent the conflict/problem from reoccurring., • Effectively work with teams to identify/mitigate delivery risks and participates in the creation of risk mitigation plans., • Recognize areas for internal improvement and work with teams to develop plans for implementation., • Collaborate across all business units to control resource requests while aligning to budgets and project plans., • Provides regular updates on the progress and status of specific projects and MSP activities., • Work closely with ISG leadership, including Practice Leads, Technical Project Managers, and Technical Account Mangers to implement the best solutions for customer needs., • Partner with Technical Account Managers and Project Managers to provide an excellent technical onboarding process for new customers., • Develop partnerships and be the expert for internal resources regarding integrations, technical solutions, and security questions., • Work closely with Technical Project Manager to plan and prioritize work., • Provide feedback and suggestions to management for improved customer satisfaction, process improvements and system enhancements, • Take responsibility for onboarding activities, quality, on go-live as required for account(s)., • Ensure proper change management review and approval for any client related changes across services., • Maintain a full understanding of each Managed Services solution including technical design and contractual terms and conditions for each client., • Support technical implementation tasks for new customers., • Implement software solutions and provide a world-class experience for customer onboarding and account management., • Develop scalable solutions and systems., • Work collaboratively to design, develop, test, and deliver high-quality code on a rapidly evolving product roadmap., • Solve problems in the customer environments relating to service development and integration. You will use your CUSTOMER SERVICE SKILLS to: • Act as focal point during onboarding activities and day-to-day client interaction for client owned activities and deliverables related to any services provided. As a successful employee, you will demonstrate the following professional skills as you carry out your position: • Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings., • Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information., • Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations., • Presentation – Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals., • Leadership – Lead people and get results through others in a positive and inspiring manner., • Management – Organize and manage multiple priorities., • Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values., • Organizational Support – Follow company policies and procedures and complete other duties as assigned., • Judgment – Include appropriate people in decision-making process., • Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well., • Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions., • Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks., • Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments., • Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events., • High School Diploma or equivalent required., • Experience in Technical Operations function, including solid experience dealing with customers, and internal teams, typically gained over 4 or more years., • Experience working for an established IT organization, managed services, or cloud services provider (MSP/CSP) preferred., • 2+ Years project coordination support or client onboarding / offboarding / assessment experience., • Experience with Microsoft Office Suite, Word, Excel and Outlook., • Experience with Managed Services PSA or RMM tool (or ITSM tooling)., • Experience with MSP Cloud based administration and licensing portals; Microsoft, Auvik, RMM, Webroot, Barracuda, Knowbe4, Umbrella, etc., • Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique., • Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves., • Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation., • “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team., • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • Travel to client and prospect locations with varying conditions., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job DescriptionMEMBER SERVICES REPRESENTATIVEFront Desk Associate Part Time or Full Time, Hourly Job Family: Club Staff Location: 7515 SE 15th Street, Midwest City, OK 73110 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff at Crunch Fitness - Undefeated Tribe. Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is the fastest growing franchise group and is expanding the Crunch Fitness brand across Texas, Oklahoma, New Mexico and Missouri. The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery. From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being. Position Overview The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.” You are an optimistic person that has a naturally persuasive style. You are good at communicating in a demonstrative instructional way, as you like to chit-chat when meeting others. You enjoy harmony within the workplace and prefer being the facilitator of information as opposed to the resident technical resource. You are energetic and like variety when it comes to doing multiple tasks. Your communication is loaded with details and delivered in quick bursts. You prefer things being tidy, done correctly and being put away in their proper place. You require direction, rules and structure in your format. Once you become familiar with a process, you will tend to become more comfortable and develop your skills and decisions based on history. Responsibilities • Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process, • Assists with membership, retail and tanning product sales, • Promotes membership privileges including tanning, group fitness, small group training and childcare, • Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOne Kickoff standards, • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert, • Answers phones in a courteous, helpful, professional manner, • Communicates special events to members and guests, • Facilitates all member requests or forwards to a manager, • Maintains a professional and courteous disposition, • Is an expert in all club facility, services, programs and schedules/hours of operation, • Maintains a clean and organized work area, • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales, • May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility, • Performs opening and closing checklist and duties Required Skills & Experience, • Minimum 1 year of experience in a service-oriented position preferred, • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required, • Strong customer service orientation, • CPR/AED certification required (can be obtained within 30 days of hire) Physical Requirements, • Must be able to lift or move up to 50 lbs, • Physical effort required for daily duties include prolonged standing and walking Education Requirements, • PTO, • Subsidized health insurance coverage (health, dental, vision) for full time positions, • Basic Life and AD&D, • HSA, • Short-term disability EQUAL OPPORTUNITY EMPLOYER UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship. At Crunch Fitness - Undefeated Tribe, we are always on the lookout for exceptional talent to join our team. Some of the roles listed are part of our evergreen hiring strategy, meaning we consistently seek to build a pipeline of qualified candidates. While not all positions may be actively hiring at this time, we encourage you to apply if the role aligns with your career goals. Your application will be considered as opportunities become available. Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.

Job DescriptionJob Description: As one of the fastest-growing insurance agencies in the country, Comma Insurance is looking for a full-time Service Desk Technician to add to our team. In this role you will report directly to the Chief Technology Officer and you will be responsible for troubleshooting technical issues on the front lines for the organization. Job Responsibilities: •\tAct as the primary contact for IT systems related troubleshooting and issue resolution to support day-to-day operations\t\t -\tAct as the technical liaison between IT and all other functional departments within the organization -\tAssist with access control, security, configuration, and optimization of all IT systems/platforms

Job DescriptionDescription: About ISG Technology At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Key Accountabilities: • Meet / Exceed Sales Goals, • Nurture Clients to Grow ACV, • Ensure Alignment to Tech Stack What you bring to the position: • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate., • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations., • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction., • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor., • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis., • You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will utilize your ADMINISTRATIVE SKILLS to efficiently: • Manage contacts, opportunities and sales activity via CRM and other software in an accurate and timely fashion, • Update reports as required by management (e.g., forecasts, A/R tracking, expense reports, etc.), • Developing a robust prospect pipeline by reaching out in both traditional means and looking for new ways to identify and qualify potential clients and business opportunities. This might include establishing meaningful meetings, sales campaigns, educational events, phone calls, emails, attending community events and other creative approaches that lead to client/prospect lead development. Effectively, sales activities lead to MEETINGS, which lead to OPPORTUNTIES, which lead to DEALS., • Identifying client needs and suggest appropriate products and services; prepare formal proposals in response to RFPs., • Proactively seeking new business opportunities in the market, as well as upsell and cross-sell to existing clients, • Leading negotiations, coordinating complex decision-making process, and overcoming objections to closure, • Develop and maintain positive relationships with vendors, • Participate in internal meetings, • Grow existing business by cultivating long-term relationships with customers by maintaining contact to propose new solutions to ongoing or newly developing needs, • Consult with customers to assess their business needs, • Identify and promote sales opportunities to existing customers, • Follow up with customers post-installation for feedback, • Communicate details of technology implementation to service and purchasing departments, • Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings., • Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information., • Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations., • Presentation – Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals., • Leadership – Lead people and get results through others in a positive and inspiring manner., • Management – Organize and manage multiple priorities., • Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values., • Organizational Support – Follow company policies and procedures and complete other duties as assigned., • Judgment – Include appropriate people in decision-making process., • Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well., • Strategic Thinking – Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions., • Planning and organization – Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks., • Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments., • Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events., • Detail & Task Oriented – Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification and work experience requirements: • Hold a high school diploma or GED; Bachelor’s degree preferred, • Have 2-3 years of successful outside sales experience, • Have experience and working competence in computer skills including CRM software, internet software; spreadsheet software; word processing software; virtual meeting software, email and communications software and PC knowledge and understanding of basic technology components, • Have a proven track record of successfully selling advanced technology solutions, • Travel to client sites required; must possess valid driver’s license and driving record must meet the criteria of ISG’s insurance carrier for acceptance of coverage Humor & Fun • We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails., • We collaborate and value sharing our unique perspectives., • We pride ourselves in meeting high-pressure challenges, • We demonstrate courage in having crucial (and sometimes “tough”) conversations., • We’re creative thinkers who can adapt to evolving situations., • We’re humbly confident, know our stuff, are willing to coach and be coached., • We are pro-active and stay on top of training and certifications., • We willingly take on more responsibility if we see a need and can assist., • We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: • Prolonged periods of sitting at a desk and working on a computer and phone., • Work in a general office environment., • Travel to client and prospect locations with varying conditions., • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Job DescriptionWe are seeking a motivated and detail-oriented IT / Security Operations Technician to support real-time monitoring of critical systems and infrastructure. This role is ideal for someone looking to grow their career in IT, cybersecurity, or network operations while working in a fast-paced, mission-critical environment.You will serve as a first point of contact for system alerts and incidents, helping ensure reliability, security, and rapid response to operational events. Pay: 25.00 Location - On-Site Downtown Oklahoma City Key Responsibilities • Monitor systems, networks, and security platforms for alerts and potential issues, • Respond to incidents by troubleshooting and escalating as needed, • Analyze alerts and determine appropriate actions to resolve or mitigate issues, • Coordinate with internal teams and external partners to support resolution, • Track and document incidents using ticketing systems, • Monitor alarms including video surveillance, intrusion detection, and access control systems, • Support investigations and maintain accurate logs and reports, • Assist with system maintenance, updates, and routine operational tasks, • Provide professional and timely communication during incidentsQualifications, • 1–3 years of experience in IT support, help desk, or technical operations preferred, • Familiarity with:, • Windows environments, • Basic networking (TCP/IP, DNS, etc.), • Monitoring or ticketing systems (ServiceNow, Remedy, etc.), • Strong problem-solving and troubleshooting skills, • Excellent communication and customer service skills, • Ability to multitask and prioritize in a fast-paced environmentPreferred, • Certifications such as CompTIA A+, Network+, Security+, • Experience with monitoring tools or event management systems, • Exposure to cybersecurity or infrastructure environmentsWork Environment, • Fully onsite position, • Fast-paced operations environment requiring quick decision-making, • May require non-standard schedules (nights, weekends, holidays), • Extended periods working at a computerWhy This Role, • Great entry point into IT, cybersecurity, or network operations, • Hands-on experience with real-time systems and incident response, • Opportunity to grow into more advanced technical roles#ZR

Job Description Field Engineer Rounding in Oklahoma City metro area PURPOSE: The successful candidate is a disciplined, self-motivated IT generalist who enjoys working with people as much as they enjoy working with technology, servers, and applications. The position requires the ability to be in a mobile role, meeting our business partners onsite to provide technical resolution and expertise at the client’s business location. RESPONSIBILITIES: • Responsible for onsite rounding at the client’s location(s) responsible for technical support for desktops using Microsoft Windows or MacOS., • Provide first level onsite systems support for various Microsoft products, third-party software, and cloud applications., • Provide hands-on system and network support serving as an onsite resource assisting with performance or outages when needed., • Onsite tier 1-2 technical support at the network level: WAN and LAN connectivity, firewalls, and security., • Assist client with remote access solution implementation and support including VPNs and Remote Desktop Services., • Provide recurring on-site maintenance and end-user support., • Manage multiple issues concurrently with successful results., • Effectively track status and time in ticketing system., • Update technical documentation as needed., • Troubleshoot and manage escalations from the help desk, project team, and managed services group., • Regular communication with clients, keeping them informed of incident progress, upcoming changes or agreed outages., • Taking support calls live for immediate triage., • Relay client observations to Client Relationship Managers and Technical Account Managers regarding opportunities to increase efficiencies for the client., • Ability to interact with varying levels of associates (CEO down) translating technical jargon to a consumable message where the client understands the business impact., • Detailed oriented and must follow through on tasks deliverables., • Good communication skills comfortable engaging with various levels of leadership., • Good documentation skills., • Strong time management skills., • Knowledge in all supported Microsoft Desktop Operating Systems Windows 7-11., • Knowledge in all supported Microsoft Server Operating Systems 2008-2021., • Strong oral and written communication skills., • Ability to switch tasks frequently., • Intermediate skills with Microsoft technologies including AD, Group Policies, Office 356, Exchange, and Microsoft Hyper-V., • Solid network troubleshooting skills: TCP/IP concepts and LAN/WAN issues., • Experience troubleshooting issues related to DHCP & DNS., • Experience and familiarity with firewalls, routers, managed switches, wireless controllers and WAPs., • Experience with malware remediation., • Associate degree or higher with a focus in Computer Science-related field is preferred., • Experience with ConnectWise and Kaseya is a significant advantage., • Mac/iOS Experience is desirable but not required. CORE VALUES We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values: • Committed to Client Success: Our actions and our words always align with the best interest of the client., • One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions., • Integrity: We are unquestionably committed to doing the right thing even when it is hard., • Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another. Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s). Salary Expectations: $55,000/yr. The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary. Along with a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, retirement savings options, flexible time off (FTO), and professional development opportunities. We are open to discussing compensation and benefits further during the interview process to ensure alignment with the candidate’s expectations and experience. PHYSICAL DEMANDS: Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s). Powered by JazzHR iA1rs85yru

Job DescriptionMEMBER SERVICES REPRESENTATIVE (OVERNIGHT)Front Desk Associate Part Time or Full Time, Hourly Job Family: Club Staff Location: 8490 NW Expressway, Oklahoma City, Ok 73162 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff for the overnight shift at Crunch Fitness - Undefeated Tribe. Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is expanding the Crunch Fitness brand across Texas and Oklahoma over the next two years and will be inviting over 500 individuals to join their team to help their community experience fitness, wellness, relaxation, and recovery. From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being. Position Overview The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.” You are an optimistic person that has a naturally persuasive style. You are good at communicating in a demonstrative instructional way, as you like to chit-chat when meeting others. You enjoy harmony within the workplace and prefer being the facilitator of information as opposed to the resident technical resource. You are energetic and like variety when it comes to doing multiple tasks. Your communication is loaded with details and delivered in quick bursts. You prefer things being tidy, done correctly and being put away in their proper place. You require direction, rules and structure in your format. Once you become familiar with a process, you will tend to become more comfortable and develop your skills and decisions based on history. Responsibilities • Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process, • Assists with membership, retail and tanning product sales, • Promotes membership privileges including tanning, group fitness, small group training and childcare, • Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOneKickoff standards, • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert, • Answers phones in a courteous, helpful, professional manner, • Communicates special events to members and guests, • Facilitates all member requests or forwards to a manager, • Maintains a professional and courteous disposition, • Is an expert in all club facility, services, programs and schedules/hours of operation, • Maintains a clean and organized work area, • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales, • May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility, • Performs opening and closing checklist and duties Required Skills & Experience, • Minimum 1 year of experience in a service-oriented position preferred, • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required, • Strong customer service orientation, • CPR/AED certification required (can be obtained within 30 days of hire) Physical Requirements, • Must be able to lift or move up to 50 lbs, • Physical effort required for daily duties include prolonged standing and walking Education Requirements, • PTO, • Subsidized health insurance coverage (health, dental, vision) for full time positions, • Basic Life and AD&D, • HSA, • Short-term disability EQUAL OPPORTUNITY EMPLOYER UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.

Job DescriptionWEEKEND MEMBER SERVICE REPRESENTATIVESaturday & Sunday Part Time, Hourly Job Family: Club Staff Location: 12508 N May Ave, Oklahoma City, OK 73120 Reports to: Managing Partner / Assistant General Manager Looking for a member service representative who is responsible for providing exceptional customer service to our club members and staff at Crunch Fitness - Undefeated Tribe. Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is the fastest growing franchise group and is expanding the Crunch Fitness brand across Texas, Oklahoma, New Mexico and Missouri. The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery. From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being. Position Overview The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.” You are an optimistic person that has a naturally persuasive style. You are good at communicating in a demonstrative instructional way, as you like to chit-chat when meeting others. You enjoy harmony within the workplace and prefer being the facilitator of information as opposed to the resident technical resource. You are energetic and like variety when it comes to doing multiple tasks. Your communication is loaded with details and delivered in quick bursts. You prefer things being tidy, done correctly and being put away in their proper place. You require direction, rules and structure in your format. Once you become familiar with a process, you will tend to become more comfortable and develop your skills and decisions based on history. Schedule • Saturday & Sunday (Operation hours from 5am - 10pm), • Distribute marketing materials within a 5 to 8 mile radius of the club to build excitement and awareness of the new Crunch gym opening., • Utilizing your own transportation/ fuel on each shift, you will drive business to business to distribute marketing materials, have conversations with prospective members and business owners about all Crunch has to offer, and develop relationships and partnerships in the community., • Developing community partnerships with local businesses to set up cross-promotions, on-site events and drive brand awareness., • Each employee will be held responsible for individual goals regarding lead generation, social media, pictures taken with potential members and in businesses, marketing distributed, and number of businesses visited each day worked., • Participate in daily pre-opening activity planning and events., • Identify potential leads and sign-up new members both in the pre-opening membership office and in the field through guerilla marketing tactics, • Duties may be performed outside in all types of weather to include business to business efforts, sign holding and waving, working at the tent or trailer table, on-site events, or other duties outlined to support the Pre-Sale., • Meet expectations determined by the Team Leader in terms of daily grassroots outreach efforts., • Dress according to the Crunch uniform policy. This includes looking professional in a clean Crunch uniform with a Crunch name tag, worn on the right chest area, at all times., • Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process, • Assists with membership, retail and tanning product sales, • Promotes membership privileges including tanning, group fitness, small group training and childcare, • Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOne Kickoff standards, • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert, • Answers phones in a courteous, helpful, professional manner, • Communicates special events to members and guests, • Facilitates all member requests or forwards to a manager, • Maintains a professional and courteous disposition, • Is an expert in all club facility, services, programs and schedules/hours of operation, • Maintains a clean and organized work area, • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales, • May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility, • Minimum 1 year of experience in a service-oriented position and/or sales preferred, • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required, • Strong customer service orientation and professional attitude, • CPR/AED certification required (can be obtained within 30 days of hire), • Active driver’s license and insurance, • Reliable transportation, • Must be able to lift or move up to 50 lbs High school diploma or GED required Compensation (Hourly) • $12-14/hour + Commission (Tx & Ok), • PTO, • Subsidized health insurance coverage (health, dental, vision) for full time positions, • Basic Life and AD&D, • HSA, • Short-term disability No travel required EQUAL OPPORTUNITY EMPLOYER UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship. At Crunch Fitness - Undefeated Tribe, we are always on the lookout for exceptional talent to join our team. Some of the roles listed are part of our evergreen hiring strategy, meaning we consistently seek to build a pipeline of qualified candidates. While not all positions may be actively hiring at this time, we encourage you to apply if the role aligns with your career goals. Your application will be considered as opportunities become available. Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.

Job DescriptionEntry -Level Retail Sales Representative (Full-Time or Part-Time) Our Retail Sales Representatives earn $50,000/yr - $60,000/yr. TOP Performers make $80,000+ per year! Full-Time | W2 Employee Statewide Remodeling, a Renuity Company Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube What We Offer * Guaranteed base pay plus performance bonuses. * Uncapped bonuses * Benefits, PTO, 401K for Full Time employees. * Receive PAID training! * Advancement opportunity! * Work with a team of talented, professional, and fun individuals who enjoy what they do About the Role What You’ll Do: * Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest * Represent our brand with confidence and professionalism * Initiate conversation and help customers arrange free in-home consultations for home renovation services. * Set appointments and assist customers in a clear and friendly way * Collaborate with a high-performing team to meet daily and weekly goals We’re Looking for People With Experience or Transferable Skills From: * Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience – a plus! * Customer Service Roles (in-person or call center) * Retail (sales associates, cashiers, team leads, merchandisers) * Restaurants (servers, bartenders, hosts, front-of-house staff) * Hospitality (hotel front desk, concierge, event staff) * Fast Food & Quick-Service Restaurants (cashiers, shift leads, drive-thru) Key Qualifications: * Must have weekend availability * Friendly, fun, and positive attitude * Genuine interest in working with the public and creating great experiences * Comfortable working independently and personal drive for excellence. * Retail and customer service experience highly valued * Entry-level candidates welcome—we’ll teach you everything you need to succeed. * Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit. About Statewide Remodeling - Statewide Remodeling At Statewide Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we’re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Criminal background checks required Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $50K - $80K

Job Description Position Summary The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager must have demonstrated the ability to lead a program similar in size and complexity as the EUS Services. Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Oversee the entire program for the contract and all associated teams., • Ensure that all deliverables are provided in accordance with contract requirements and that SLAs are adhered to., • Communicate with key government personnel including, but not limited to, the SDOD Director, Call Center Manager, and COR., • Provide administrative directions to subordinate leads and task managers., • Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance., • Oversee all contract task areas including Tier 1 Service Desk, Advanced Problem Resolution, USPTO Contact Center, Knowledge Management, Accounts Management, and Executive Support., • Lead performance oversight of high-volume contact center and service desk operations., • Manage risk, contingency planning, surge staffing, and COOP readiness., • Ensure compliance with NIST, FISMA, ATO, and federal IT security requirements., • Oversee AI-enabled service enhancements and continuous service improvement initiatives., • Leads executive-level operational reviews and performance briefings. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • Fifteen (15) years of management experience or equivalent combination of education and experience. Experience/Education Substitution Guidelines: 1 year of study/experience equates to 1 year of relevant IT experience/education., • Must have ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred, • Experience overseeing enterprise IT service desk or contact center operations supporting large federal or similarly regulated environments with:, • 10,000 or more users, • High-volume, multi-channel support operations, • Formal Tier 1 and Tier 2 escalation processes, • Strict Service Level Agreement (SLA) performance requirements, • Demonstrated experience ensuring contract deliverables and SLAs are met in a federal IT environment. Bachelor's degree in the related subject area., • FedRAMP cloud environments., • Knowledge-Centered Service (KCS) Skill & Certification Requirements • Executive communication, • Contract governance leadership, • Risk management, • Operational analytics, • Strategic workforce planning, • Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)., • Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests, • Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner., • Personnel must possess administrative and project management skills., • Microsoft Project Professional and Microsoft SharePoint for documentation version control and repository needs., • Skilled with these tools to electronically update project plans and upload documents to our EMS., • This position is considered contingent upon award.

Job Description This role supports an enterprise IT infrastructure planning and management system used for processing IT requirements, infrastructure funding requests, portfolio management, cable plant documentation, and geospatial-layer data. The position provides Tier II technical support, troubleshooting, documentation, testing, and collaboration with software engineering teams to ensure system stability and user satisfaction. The system operates on an Oracle and Microsoft .NET Framework (4.8) architecture. The Tier II Help Desk Technician serves as the escalation point for user inquiries, technical issues, and defect identification. Responsibilities include system sustainment, issue triage, work order creation, software testing, and coordination with Tier I and engineering teams. Primary Responsibilities • Respond to and resolve Tier II support inquiries promptly and professionally., • Create and manage customer work orders within the enterprise web application., • Provide advanced technical assistance via phone, email, and collaboration tools., • Coordinate with Tier I support and software engineering teams to identify issues and escalate defects., • Prioritize and respond immediately to high-priority or VIP support requests., • Build and maintain positive working relationships with end users to understand support needs., • Diagnose, research, and resolve complex software and hardware issues., • Perform end-user testing of software releases/builds and log defects in Azure DevOps (ADO)., • Document, track, and monitor issues to ensure timely and accurate resolution., • Collaborate with Help Desk leadership to meet support metrics and customer requirements., • Provide guidance and mentorship to Tier I help desk personnel., • Identify and communicate potential risks affecting users or the software environment., • Maintain current knowledge of emerging IT tools, technologies, and support practices.Required Skills & Qualifications, • Demonstrated exceptional customer service capabilities., • Strong commitment to high-quality user support., • Excellent verbal and written communication skills across phone, email, and chat channels., • Broad understanding of IT networks, systems technologies, troubleshooting methodologies, and support processes., • Proven ability to diagnose and resolve complex technical issues.Preferred Qualifications, • Bachelor’s degree in computer science or equivalent combination of education and experience., • 3+ years Help Desk or technical support experience., • 3+ years customer service experience, preferably in a call center or enterprise environment., • 3+ years' experience in the IT field., • 2+ years' experience performing user software testing., • Active DoD Secret Clearance, • Proficiency with:, • Azure DevOps (ADO), • Ticketing/support systems, • VPN technologies, • Microsoft 365 Suite, • Windows 11, • Microsoft Teams JiKFgutzEH

Job DescriptionSalary: EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. Were looking for an IT professional who enjoys solving problems, supporting people, and growing their technical skillset. This position bridges front-line help desk support and systems administration, playing a key role in maintaining a stable and secure environment for staff and the clients we serve. About the Position The IT Help Desk II provides Tier 1 and Tier 2 technical support to staff across the organization, resolving a wide range of hardware, software, and connectivity issues. This role also assists with maintaining a hybrid IT environment, including on-premises systems and Microsoft 365, helping ensure reliable and secure day-to-day operations. Requirements • High school diploma or GED required; associates degree or technical certification in Information Technology preferred, • Minimum of 2 years of experience in help desk or technical support, with exposure to Tier 2 troubleshooting or systems administration, • Reliable transportation and valid Oklahoma driver's license Skills • Strong troubleshooting and problem-solving skills across hardware, software, and network-related issues, • Ability to communicate technical information clearly to non-technical users, • Customer-focused mindset with a professional and respectful approach to support, • Effective time management and ability to prioritize tasks in a ticket-based environment, • Attention to detail with strong documentation and follow-through habits, • Ability to work both independently and collaboratively within a team, • Adaptability and willingness to learn new systems, tools, and processes, • Basic understanding of IT infrastructure, including user management, device deployment, and system access, • Organizational skills to maintain orderly systems, equipment, and documentation, • Ability to remain composed and solution-focused in high-pressure or fast-paced situations We Offer • Competitive Compensation, • Full Benefits, including 100% paid health and dental insurance, • Life Insurance, • Over 2 weeks of PTO in your first year, • 11 Paid Holidays per year (time and a half for worked holidays), • Bereavement Leave (5 days per year), • 8 Hours of Volunteer Pay, • 10% Retirement Contributions with no match required, • Paid Professional Development Time, • And more!

Job Description Position Summary LCI is seeking dedicated IT Help Desk Specialist to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining the hardware and software infrastructure that powers the USPTO’s mission. We are looking for professionals who combine technical troubleshooting expertise with elite customer service skills. Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Technical Support: Provide installation, setup, configuration, troubleshooting, diagnostics, maintenance, and repair for PCs, printers, and peripherals., • Specialized IT Support: Deliver support across key USPTO areas, including:, • Desktop Deployments, Moves, and Field Support., • Warehouse Operations and Audio-Visual Support., • Network Operations, Cabling, and Maintenance., • Security Operations, Enterprise Monitoring, and A&A (Authorization & Assessment)., • Remote Site and Electronic Business Center support., • Documentation: Utilize Microsoft SharePoint for documentation version control and repository needs; contribute to technical writing and document development., • Project Coordination: Use Microsoft Project Professional to electronically update project plans and upload documents to the Enterprise Management System (EMS)., • Analysis (Principal/Staff levels): Provide analysis and recommendations for information technology requirements., • Leadership (Principal/Staff levels): Oversee assignments, assist in technical/administrative planning, and perform in a supervisory or management capacity as required. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • Technical Support Specialist: 1-5 years of experience providing technical support for microcomputer hardware, networks, and office automation software in-person or via the telephone, as appropriate., • Ability to successfully obtain and maintain a Tier 1 Investigation (Low Risk). Skill & Certification Requirements • Possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)., • Personnel must possess administrative and project management skills., • Microsoft Project Professional, • Microsoft SharePoint Staff should, • Ability to establish professional rapport, active listening, and the ability to explain complex technical matters to non-, • technical personnel., • Ability to produce accurate, clear, and straightforward documentation., • Skilled in Microsoft Project Professional., • Skilled in Microsoft SharePoint for version control and repository management., • Ability to uphold USPTO interests and influence others by making valid, relevant points in a professional manner., • Must be able to see things from the customer’s perspective and maintain a high standard of customer service.

Job Description Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining Tier I and Tier II information technology related help desk duties through phone and email support. Provide support for members of USPTO in carrying out the agency’s mission, including working on proprietary software and systems. Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Analyze and resolve network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes., • Create service desk tickets utilizing ticketing software and ensure proper ticket escalation and resolution., • Maintain and troubleshoot business line applications which could include remote installation or redeployment of software., • Install and maintain the following products, as directed: Cisco AnyConnect, Cisco WebEx, Microsoft including Office, Bit Locker, etc., • Provide technical support over the phone and/or via email., • Implement solutions based on client needs, such as ensuring that all hardware and software work properly is installed or deleted as needed., • Troubleshoot client computer equipment, ensuring it runs correctly, and recovers any lost or accidentally deleted data when/if possible., • Meet customer needs and ensure customer satisfaction., • Use standard operational procedure documentation to assist customers. Work with team members to establish and maintain documentation. Education & Experience Requirements • Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree., • 5-10 years of supervisory in information technology environment., • Technical experience with current network hardware, protocols, and standards., • Application support experience., • Knowledge of applicable data privacy practices and laws., • Excellent troubleshooting skills., • Proficiency in Word, Excel, Outlook, database management., • Exceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations., • Highly organized with attention to detail and accuracy, and the ability to effectively troubleshoot and prioritize meeting multiple deadlines/priorities., • Experience working in a team-oriented, collaborative environment.

Job Description IT Support Specialist (Help Desk I/II) Location: Oklahoma City, OK Department: Information Technology Reports To: Network Administrator / IT Manager Wheeler Bio is a rapidly growing biomanufacturing company based in Oklahoma City, working at the forefront of biologics development and manufacturing. The team partners with innovative biotech companies to accelerate the delivery of life-changing therapies through a collaborative, science-driven approach. Position Summary We’re looking for someone who can handle day-to-day support while also stepping into systems and infrastructure work as needed. This role is critical to daily operations—supporting end users, maintaining core systems, and assisting with infrastructure tasks in a fast-paced, regulated environment. The right candidate will operate across support, systems, and light network responsibilities, with exposure to servers, cloud services, and business-critical applications. Key Responsibilities End User Support (Primary Focus) • Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, and peripherals, • Troubleshoot hardware, software, and network connectivity issues (onsite and remote), • Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) issues including authentication and access, • Manage user accounts in Active Directory and Azure AD (create, modify, disable), • Support VPN connectivity and MFA (Duo or equivalent), • Assist with administration of Windows Server environments (2016/2019/2022), • Support file servers, shared drives, and permissions management, • Assist with virtualization platforms (VMware or Hyper-V), • Monitor system health and respond to alerts (backups, storage, performance), • Assist with troubleshooting LAN/WAN connectivity (switches, VLANs, Wi-Fi), • Support firewall and VPN user access (Fortinet or similar preferred), • Onboard and offboard employees (account setup, hardware provisioning, access control), • Maintain IT inventory and asset tracking, • Coordinate with third-party vendors/MSP for escalations and projects, • Experience with Windows Server administration, • Familiarity with VMware ESXi or Hyper-V, • Experience with Fortinet, Cisco, or similar network equipment, • Exposure to backup solutions (Veeam, Synology, or similar), • Self-starter who can operate without constant direction, • Strong customer service mindset with clear communication, • Ability to prioritize and manage multiple issues simultaneously, • Comfortable working in a startup environment with evolving processes, • Willingness to learn and grow into more advanced technical responsibilities

Job DescriptionJob Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Work Conditions EXPOSURE TO Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Far vision and night vision for driving. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required. Additional Information Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.

Job Description Position Summary The Contact Center Supervisor is responsible for overall project management of complex, multi-task contact center operations supporting high-volume inquiries from the general public across multiple communication channels. The UCC Supervisor ensures service quality, workforce management, operational efficiency, SLA compliance, and continuous service improvement within a structured federal IT environment. UCC Supervisor to oversee public-facing contact center operations supporting the USPTO Office of the Chief Information Officer (OCIO) Service Desk Operations Division (SDOD). Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Responsible for overall project management of complex, multi-task IT contact center operations., • Plan, organize, and manage groups of employees engaged in technical and customer service duties., • Provide administrative and technical direction to personnel and work without supervision., • Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance., • Coordinate approved task orders and ensure that all services meet required schedules and/or production standards., • Establish improved procedures and controls, where necessary, to ensure that all services meet schedule, production, and quality requirements., • Provide customer representatives with the status and activities of personnel covered under the contract., • Respond to administrative or technical requests from Government customer representatives., • Apply continuous evaluation and control measures to ensure operational effectiveness and SLA compliance., • Oversee Customer Service Representatives (CSRs) handling public inquiries via phone, email, and web-based platforms., • Ensure compliance with approved scripts, knowledge articles, and email response templates., • Monitor Automated Call Distribution (ACD), Interactive Voice Response (IVR), and Customer Relationship Management (CRM) systems., • Manage documentation and case tracking within CRM platforms., • Oversee workforce forecasting, call pattern monitoring, and real-time schedule adjustments., • Ensure compliance with UCC training program modules and onboarding requirements., • Conduct quality assurance reviews and trend analysis to identify operational improvement opportunities., • Collaborate with Government stakeholders to enhance automation capabilities, including AI-enabled virtual agent solutions. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • Education (Required); BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or equivalent, • Five (5) years of experience in a high-volume contact center supporting the general public., • Clearance Requirement: Ability to successfully obtain and maintain a Tier 1 Investigation (Low Risk)., • One or more Help Desk Institute (HDI) certifications or formal training from the International Customer Management Institute (ICMI) or similar organization Skill & Certification Requirements • Demonstrated experience managing multi-channel customer support operations including phone, email, and web-based platforms., • Experience overseeing workforce management, SLA adherence, and performance reporting within a structured service environment., • Contact center operations management, • Customer Relationship Management (CRM) systems (Salesforce or similar), • Automated Call Distribution (ACD) and Interactive Voice Response (IVR) systems, • SLA tracking and performance reporting, • Workforce management and call pattern monitoring tools, • Quality assurance and customer service best practices, • Public-facing customer service leadership, • Team supervision and performance management, • Operational oversight of high-volume environments, • Workforce forecasting and scheduling optimization, • Quality assurance and continuous improvement, • Strong written and verbal communication skills, • Ability to work independently without supervision, • Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)., • Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests of the USPTO and convince others by making valid and relevant points in a professional manner., • Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner., • Personnel must possess administrative and project management skills., • The USPTO uses Microsoft Project Professional for all project management needs and Microsoft SharePoint for documentation version control and repository needs., • Staff should be skilled with these tools to electronically update project plans and upload documents to our EMS, • This position is considered contingent upon award.

Job Description About Bering Global Solutions Offering a broad range of information technology solutions, Bering Global Solutions (BGS) provides service under multiple North American Industry Classification System (NAICS) codes to include information management, information protection, and information assurance. Our business competencies are information technology management, asset/inventory program management and configuration management, e-authentication, and information protection/assurance. Bering Global Solutions provides network and systems administration; enterprise architecture and resource planning; email operations; certification and accreditation; software design, programming, implementation & testing; maintenance of telecommunications and land mobile radio equipment and systems; help desk support; and IT transformation services. Wage/Salary Range: $21.00/hr. About this position: Unarmed Security Officer Location – Oklahoma, OK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities · Provide customer service with a friendly and professional attitude. · Ability to distinguish between real and counterfeit identification badges with no deficiencies. · Inspect vehicles with no incidents or complaints reported. · Identify articles that violate the weapons/contraband policies of the FAA and/or MMAC and make the proper decision to stop and either detain or deny access with no deficiencies. · Process all employee/vehicle access with no longer than a five-minute wait (dependent on service level). · Must request immediate supervisor’s advice when confirming whether proper identification has been presented for the processing of temporary vehicle passes and badges. · Must report all security incidents clearly and concisely to their immediate supervisor, both verbally and written via Form 1600-26. · Must inform immediate supervisor of any traffic abnormalities (surges or pattern changes) and provide effective solutions. · Ability to log-on to the Mike Monroney Internet Network to access all security officer systems pertaining to Access functions, Identification Databases, and Security officer Message Boards in order to fulfill security officer requirements. · Process all customer service complaints with no more than a 5% deficiency versus number of customers handled in a 30-day time period. Required (Minimum Necessary) Qualifications · Education Requirements: High School Diploma · Level of Experience Requirements: Minimum of two years of experience in facility protection at a level commensurate with the scope of work on this contract. Knowledge, Skills, Abilities, and Other Characteristics · Ability to use post security equipment (magnetometers, X-rays, CCTV). Ability to use handcuffs, baton, and firearm at any time while on duty. Must be trained in an 8-hour block on Smith Detection Systems Program with a minimum score of 70. · Ability to read post assignments, write reports, and respond to both routine and emergency dispatches/orders. · Ability to subdue violent or potentially violent, disturbed individuals, or intervene in a crisis situation (e.g., provide emergency First Aid/CPR while waiting for arrival of paramedics or other emergency personnel). Preferred · Current Federal background investigation and access or ability to obtain. · Active Federal government security clearance. Supervisory Responsibilities · This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements · This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · Frequent and prolonged walking, standing, sitting, and stooping, up to twelve (12) hours per day, either indoors or outdoors, during daytime or nighttime. Outdoor posts may require the Officer to withstand extreme heat, humidity, cold, and/or severe weather (e.g., snow, sleet, rain, hail, wind) for up to four hours without shelter. Many posts have no chair/seating available; thus, the Officer must be able to stand for up to four consecutive hours. · Ability to remain on post for up to four consecutive hours without eating, drinking, or receiving comfort breaks. · Ability to maintain a high degree of alertness for up to twelve (12) hours, with the ability to mentally and physically react quickly to a variety of unexpected and dangerous situations. · Use of senses (sight, hearing, smell, touch) is necessary to discern unusual or dangerous situations. · Occasional running, sprinting, lifting heavy weights, moving heavy objects, climbing stairs (e.g., in responding to emergencies, ensuring timely and complete facility evacuations, giving pursuit, etc.). Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: Work may be performed inside and outside the property with exposure to inclement weather and unpredictable crisis situations. Schedule and Flexibility: This assignment may require the applicant to work any day and any shift. No guarantee is made for a particular shift or schedule. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Other Pertinent Work Details: Frequent contact with the general public, law enforcement, and dispatch center, requiring the ability to speak clearly and distinctly and remain calm in stressful situations (e.g., confrontations with angry, distraught, disturbed, or violent persons). Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

Job Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with: • Highly competitive wages, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent-managed properties in North America for you & your family members, • Discounts at Marriott properties globally, • Paid time off Here is what you will be doing each day: As a Front Desk Supervisor, you will be a leader on the front lines of our guest services team overseeing shift supervision of the Front Desk Agent team and responsibilities. Does this sound like you? You enjoy a fast-paced environment. You have a calm disposition under pressure and enjoy solving problems. You always take the extra step to wow someone on a special occasion and love being a part of a team. You have a high aptitude for working with computer systems and can catch on quickly to new processes. You are able to stand for a full 8-hours shift and are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Some day to day tasks you may encounter in this position include but are not limited to: • Overseeing the completion of the daily checklist at the Front Desk., • Addressing and resolving guest concerns in a timely and professional manner., • Ensuring clear and efficient communication between the Front Desk and other departments throughout the shift., • Greeting guests immediately with a friendly and sincere welcome. Using a positive and clear speaking voice, listening to and understanding requests, responding with appropriate actions and providing accurate information such as outlet hours and local attractions., • Promoting Crescent and brand specific marketing programs., • Checking guests in and out, making appropriate selection of rooms based on guest needs. Coding electronic keys. Nonverbally confirm the room number and rate., • Responding to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business., • Implementing company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers., • Supervising and providing guidance and leadership to the Guest Service Agents. Communicating effectively both verbally and in writing to provide clear direction to staff., • Remaining calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolving customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Making decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorizing revenue allowances to remedy problems only after other alternative solutions have been offered. REQUIRED SKILLS AND ABILITIES: • Self-starting personality with an even disposition., • Maintain a professional appearance and manner at all times., • Can communicate well with guests., • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player., • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts., • Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error., • Ability to access and accurately input information using a moderately complex computer system., • Ability to stand, walk and continuously perform behind the front desk., • Ability to observe and detect signs of emergency situations., • Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Prior hospitality supervisory experience in a full service hotel setting. Marriott experience strongly preferred. Knowledge in using Lightspeed program.

Job DescriptionDescription: Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy Education & Experience • At least 2 to 3 years of progressive experience in a hotel or a related field is required. High School diploma or equivalent required., • College course work in related field helpful., • Previous supervisory responsibility preferred., • Must have a valid driver's license for the applicable state., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must be able to work well in stressful, high pressure situations, including ability to handle guest objections and disputes to satisfactory results., • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity., • Must maintain composure and objectivity under pressure., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co- workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions. Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Maintain a friendly and warm demeanor at all times., • Set the standard for guest relations at the Front Desk., • Obtain all necessary information when taking room reservations., • Monitor all V.I.P. and special guest requests., • Review Front Office log and Trace File daily., • Fully comprehend and execute all relevant phases of the front desk computer system., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Be aware of all rates, packages, and promotions currently underway., • Be familiar with all in-house groups., • Be aware of all closed out and restricted dates., • Follow and enforce all Avion Hospitality hotel credit policies., • Be able to perform all duties of Front Desk Agent., • Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed., • Maintain proper operation of the P.B.X. console and ensure that all Avion Hospitality standards are met., • Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates, be the team leader)., • Assist the G.S.M. in ensuring that associates are following and maintaining Avion Hospitality standards (i.e., answering phones, call-backs to guests, guest request log)., • Have knowledge of and assist in all emergency procedures as required., • Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner., • Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner., • Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and all other associates., • Ensure the maximization of room revenue through Rooms Merchandising., • Answer all guest inquiries in a timely and professional nature., • Be involved in departmental meeting, planning and execution., • Help maintain productivity levels at or above budgeted standards., • Perform any other duty as required by management., • Assist in training of new hires and current associates on a regular basis., • Attend meetings as required by management.

Job Description Position Summary The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager must have demonstrated the ability to lead a program similar in size and complexity as the EUS Services. Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance. Duties & Responsibilities • Oversee the entire program for the contract and all associated teams., • Ensure that all deliverables are provided in accordance with contract requirements and that SLAs are adhered to., • Communicate with key government personnel including, but not limited to, the SDOD Director, Call Center Manager, and COR., • Provide administrative directions to subordinate leads and task managers., • Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance., • Oversee all contract task areas including Tier 1 Service Desk, Advanced Problem Resolution, USPTO Contact Center, Knowledge Management, Accounts Management, and Executive Support., • Lead performance oversight of high-volume contact center and service desk operations., • Manage risk, contingency planning, surge staffing, and COOP readiness., • Ensure compliance with NIST, FISMA, ATO, and federal IT security requirements., • Oversee AI-enabled service enhancements and continuous service improvement initiatives., • Leads executive-level operational reviews and performance briefings. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor Education & Experience Requirements • Fifteen (15) years of management experience or equivalent combination of education and experience. Experience/Education Substitution Guidelines: 1 year of study/experience equates to 1 year of relevant IT experience/education., • Must have ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred, • Experience overseeing enterprise IT service desk or contact center operations supporting large federal or similarly regulated environments with:, • 10,000 or more users, • High-volume, multi-channel support operations, • Formal Tier 1 and Tier 2 escalation processes, • Strict Service Level Agreement (SLA) performance requirements, • Demonstrated experience ensuring contract deliverables and SLAs are met in a federal IT environment. Bachelor's degree in the related subject area., • FedRAMP cloud environments., • Knowledge-Centered Service (KCS) Skill & Certification Requirements • Executive communication, • Contract governance leadership, • Risk management, • Operational analytics, • Strategic workforce planning, • Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work)., • Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests of the USPTO and convince others by making valid and relevant points in a professional manner., • Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner., • Personnel must possess administrative and project management skills., • The USPTO uses Microsoft Project Professional for all project management needs and Microsoft SharePoint for documentation version control and repository needs., • Staff should be skilled with these tools to electronically update project plans and upload documents to our EMS.