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  • Front Office Supervisor
    Front Office Supervisor
    2 days ago
    $20–$24 hourly
    Full-time
    Manhattan, New York

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. The Office Supervisor is an important part of the front office team and reports directly to the Office Manager. The successful candidate will have a strong work ethic, be self-motivated and organized, and possess strong conflict resolution and leadership skills. The Supervisor will have responsibility for overseeing daily operations of the front desk and clinical support areas by managing employee and patient relations and achieving operational goals. This position will also oversee patient appointment scheduling, collection of appropriate patient out-of-pocket expenses, staff productivity and patient satisfaction. Operational responsibilities include learning all aspects of the front desk, training new employees, and managing front office and clinical support processes and procedures. Duties & Responsibilities • Ensure all office staff are arriving ready to work on time and all positions are filled, • Keeps patients, technologists and manager informed with regard to patient flow, • Maintain office schedules, following company policies and procedures, • Ensure that staff members are following office policies and operational procedures, • Directly supervise the front office and clinical support team and proactively manage their performance and development including, but not limited to, performance feedback, corrective actions, reviews and appraisals, • Regularly communicate with the front office and clinical support teams to ensure they have the tools, support, and information necessary to perform their jobs effectively and are helping to deliver superior patient care, • Respond to patient complaints and feedback in a professional manner, • Provide a welcoming, compassionate and culturally competent environment, • Other duties as assigned Education & Training • High School diploma or equivalency Knowledge & Experience • Minimum of two (2) years of experience in a lead or supervisor position, preferably in a medical office., • Knowledge of medical terminology, strong computer skills and a working knowledge of IT, • Knowledge of Microsoft Office Suite including Outlook, Excel and Word Skills & Abilities • Bilingual in Spanish and English is required, • Excellent communication skills, both verbal and written, • Excellent organizational skills and attention to detail, • Ability to work and communicate well with providers, patients, managers and employees, • Ability to multi-task while appropriately managing stress, • Excellent phone skills and calm, cheerful voice, • Able to work in an energetic, busy, fast-paced environment that sees a high volume of patients Physical Requirements • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Additional Information • Schedule: Full-Time, Monday-Friday, • Salary: $20-$25/hour, depending on experience

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  • Room Attendant
    Room Attendant
    10 days ago
    $17–$18 hourly
    Part-time
    Clinton Hill, Brooklyn

    Email your resume to ops.myrtleave @ dogtopia.com 504 Myrtle ave Brooklyn NY Also on Indeed Shifts are Monday- Friday, 1:00pm-7:00pm. Saturday and Sunday 9am -6pm Dogtopia (BKBM LLC), the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized individual to be the star of our playroom as a Canine Coach. Extensive training is provided for this position and we have both morning and afternoon part-time positions available. Core Competencies: Consistent and timely attendance Ability to learn dog recognition Completion of all E-learning platforms Meal recording Proper control of all dogs in all rooms Ability to help in Grooming tasks Safety is always number 1! Have Fun on Camera! Maintain control of large groups of dogs All rooms are equipped with cameras for pet parents to stay engaged Caring for all furry friends as if they were a part of your family Keep data accurate with current dogs Engage, Play and Enjoy the furry friends! Understanding our Dogtopia-isms The rules by which we, as Dogtopians live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like It’s the Most Exciting Day Ever! Health and Grooming Will learn how to perform grooming tasks such as baths and nails, ear and teeth cleaning Will learn how to identify dog breeds and behaviors Report dog scuffles right when they occur for safe wound cleaning if needed Work with team to assure our Quality of Care sets the standards for dog care Clean and Safe Environment to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards Inventory management of cleaning, dog and First Aid supplies Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues As the Canine Coach you are responsible to work closely with our furry friends in creating a safe and fun environment while still setting the highest standards and satisfaction of our customers. Requirements Primary Responsibilities: Supervising the dogs in the playrooms Ensuring all play by dogs are safe and friendly Cleaning after the dog's urine and feces Correctly and safely removing and putting on dog collars, harnesses, etc. Take dogs from the owner to enter the playroom or take dogs from the playroom to return to their owner Communicating any dog health or safety issues Administering food and medications Maintaining a clean and sanitary facility Perform Meet and Greets to a high standard (dog temperament tests) Perform cross-trained duties to a high standard whenever needed (front desk/bathing/rover) Additional projects or tasks may be assigned as needed to support the team, facility or clients Qualifications: Must be able to respond quickly if a scuffle breaks out Must be confident around all dog breeds and sizes Must love dogs Ability to spend up to 100% of work time standing Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fun, fast paced environment Strong customer service skills Ability to “own” a room of dogs Personal Characteristics: Detail oriented Quick thinker Emotionally intelligent Outgoing, enthusiastic by nature Excellent communicator Strong observance skills Strong multitasker Confident

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