941 Best it help desk Jobs in New York, New York (November 2026)

For more than three decades California Closets has built a reputation on delivering truly custom products and unparalleled service to our clients. We have helped transform spaces, enhanced homes and allowed people to get more out of life. As the first point of contact, it is paramount that this candidate is personable and able to establish a professional relationship with clients. The ideal candidate will bring a positive, friendly, and helpful personality to lead our showroom teams in delivering on the California Closets experience. Job Summary: The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in the showroom. This is a fantastic opportunity for someone who enjoys working in a team environment focused on exceptional client experiences. Responsibilities: • Answer & direct incoming phone calls, • Schedule appointments for clients with our Design Consultants, • Complete COI’s [certificate of insurance] for upcoming installations, • Assist customers in the showroom, providing information about product and services, • Assist clients picking up or dropping off material at the showroom [shelving, hardware, etc.], • Maintain white glove cleanliness of the showroom, • All other duties as assigned. Required Skills/Abilities: • Customer Service experience in retail, hospitality, call center, or similar., • Must be available 9-5pm 2-3 weekdays and 10-3pm Saturday., • Experience with CRM software, MS Office, email, and internet, • Professional appearance, • Reliable and punctual Personal Qualifications: • Self-motivated and the ability to work independently with minimal supervision., • Ability to multi-task and deal with a wide variety of people., • Personable with effective communication skills – both written and verbal, with a wide variety of people., • Ability to enter data while on the phone with a client., • Manage time effectively., • Ability to quickly learn the features and benefits of our products., • Problem solving skills. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 20 pounds at times. California Closets provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Position Summary As a Host at NORTE, you are the first and final point of contact for our guests and play an essential role in creating the energy, hospitality, and professionalism of the restaurant. Hosts are expected to provide warm, confident, polished, and engaging hospitality to every guest entering and leaving the venue. You are responsible for managing the arrival and departure experience, reservations, guest profiles, coat check, telephone communications, and other guest-facing areas while maintaining the standards expected of an upscale dining and nightlife environment. This position requires exceptional communication skills, strong attention to detail, professional presentation, discretion, organization, and the ability to remain composed and hospitable in a fast-paced, high-volume environment. Essential Responsibilities You are responsible for the following duties, including but not limited to: Guest Reception & Hospitality • Warmly acknowledge, welcome, and engage every guest entering the restaurant., • Provide a gracious and professional farewell to guests departing the venue., • Maintain awareness of the entrance, lobby, waiting areas, and overall guest flow at all times., • Follow the 15-10-5 hospitality rule consistently:, • At approximately 15 feet, acknowledge the guest and establish awareness., • At approximately 10 feet, make eye contact, smile, and prepare to engage., • At approximately 5 feet, provide a verbal greeting, welcome, or appropriate hospitality interaction., • Anticipate guest needs and proactively offer assistance rather than waiting to be approached., • Maintain a calm, confident, and welcoming demeanor during high-volume periods, delays, special events, and challenging guest interactions., • Develop familiarity with regular guests, VIPs, special occasions, and returning clientele while maintaining appropriate discretion and confidentiality. Reservations & Guest Profiles • Accurately manage reservations, waitlists, seating information, and guest notes through the restaurant's reservation platform., • Create and maintain detailed guest profiles to support personalized service and future visits., • Record relevant guest preferences, seating requests, allergies, special occasions, VIP information, and service notes accurately and professionally., • Ensure guest information is kept current and useful for management and service teams., • Review upcoming reservations and guest notes before service to identify VIPs, special occasions, large parties, and other service considerations., • Communicate reservation changes, cancellations, late arrivals, special requests, and other important information to management., • Previous Resy experience is strongly preferred. Telephone & Guest Communications • Answer restaurant telephone calls promptly, professionally, and with appropriate hospitality., • Assist guests with reservations, directions, hours of operation, general restaurant information, and other appropriate inquiries., • Accurately document messages and ensure important communications are delivered promptly to the appropriate manager or department., • Maintain professional tone, language, and etiquette during all telephone and guest communications. Coat Check & Guest Areas • Operate and maintain the restaurant's coat check with accuracy, organization, security, and professionalism., • Properly tag, store, retrieve, and return guest belongings., • Maintain organization and cleanliness of the coat check area throughout service., • Monitor guest-facing restroom areas and communicate cleanliness, maintenance, supply, or service issues immediately to the appropriate team member or manager., • Maintain awareness of entrance and guest waiting areas and ensure they remain clean, organized, and presentation-ready. Delivery & Third-Party Order Support • Assist with restaurant delivery and third-party delivery systems as assigned., • Professionally greet and communicate with delivery drivers and couriers., • Confirm orders and deliveries with drivers before items leave the restaurant when required., • Help ensure orders are released to the correct driver and that appropriate confirmation procedures are followed., • Communicate delays, missing orders, incorrect pickups, or other delivery issues promptly to management or the appropriate team. Professional Presentation & Venue Standards • Maintain a polished, sophisticated, and fashion-forward professional appearance appropriate for an upscale restaurant and nightlife environment., • Adhere to all established uniform, grooming, hygiene, and presentation standards., • Maintain professional body language and posture while stationed at the entrance, host desk, coat check, or throughout guest-facing areas., • Avoid personal phone use, eating, leaning, congregating, or other behavior inconsistent with the professional presentation of the venue while in guest view., • Understand that the Host team contributes directly to the atmosphere and visual presentation of the restaurant while maintaining professionalism at all times. Communication & Teamwork • Maintain constant communication with management, servers, bussers, runners, bartenders, security, and other members of the service team regarding guest flow and reservations., • Communicate guest arrivals, VIPs, special occasions, seating requests, and service concerns promptly., • Assist management with controlling guest flow during peak arrival and departure periods., • Support fellow Hosts and other Front of House team members whenever necessary., • Remain flexible and assist with additional guest-service responsibilities as directed by management. Qualifications • Previous Host, Guest Relations, Reservations, or upscale hospitality experience preferred., • Experience in a high-volume, fine-dining, luxury hospitality, or nightlife environment is strongly preferred., • Resy experience is a plus., • Excellent verbal communication and interpersonal skills., • Strong organizational skills and attention to detail., • Comfortable working with reservation software, tablets, phones, and restaurant technology., • Ability to recognize guests and retain information regarding preferences and previous visits., • Ability to remain professional and composed while managing multiple priorities simultaneously., • Strong sense of hospitality, urgency, discretion, and situational awareness., • Must be comfortable interacting professionally with VIPs, regular clientele, and guests from diverse backgrounds., • Ability to work nights, weekends, holidays, and late-night service periods as required by the business. Physical & Professional Requirements • Ability to stand and remain active for extended periods during service., • Ability to move throughout the restaurant and guest areas as required., • Ability to safely handle guest coats and personal belongings., • Ability to communicate clearly in a busy restaurant and nightlife environment., • Maintain consistent professional grooming, hygiene, uniform, and presentation standards throughout the shift. Service Expectations A NORTE Host is expected to understand that hospitality begins before the guest reaches the door and continues until the guest has left the property. Every arrival should feel acknowledged. Every interaction should feel intentional. Every departure should leave the guest with a positive final impression. Hosts are expected to know who is coming, recognize who has arrived, understand relevant guest preferences, communicate that information to the team, and help create a personalized experience that encourages guests to return. The Host is not simply responsible for seating guests—the Host is responsible for managing the guest's first impression, supporting their experience throughout the visit, and delivering their final impression of NORTE.

We are seeking an energetic and highly organized and EXPERIENCED Salon Front Desk Coordinator to be the welcoming face of our salon. In this vital role, you will manage daily front desk operations, ensuring a smooth and efficient experience for clients and staff alike. Your positive attitude, excellent communication skills, and ability to handle multiple tasks will help create a warm, professional environment that keeps clients coming back. This paid position offers an exciting opportunity to be the first point of contact in a vibrant salon setting, supporting both customer satisfaction and operational excellence. Responsibilities • Greet clients warmly upon arrival and assist with check-in procedures, • Answer multi-line phone systems promptly using proper phone etiquette, • Schedule appointments accurately using salon management software or Microsoft Office tools, • Manage client communications, including confirming appointments and responding to inquiries, • Handle administrative tasks such as data entry, proofing documents, and maintaining client records, • Support office management by organizing supplies, maintaining cleanliness, and ensuring the front desk area is welcoming, • Assist with clerical duties including typing, proofreading, and managing correspondence, • Provide exceptional customer service by addressing client needs efficiently and professionally, • Coordinate with stylists and staff to ensure smooth daily operations and timely service delivery Experience • Previous office or front desk experience in a salon is preferred, • Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and basic office management and salon software, • Excellent organizational skills with the ability to multitask effectively in a fast-paced setting, • Demonstrated experience in phone answering, multi-line phone systems, and phone reception best practices, • Bilingual abilities are a plus to serve diverse clientele better, • Clerical experience including typing, proofreading, and handling administrative support tasks, • Proven ability to communicate clearly with clients and team members while maintaining professionalism at all times, • Strong time management skills with the capacity to prioritize tasks efficiently, • Personal assistant or salon support experience is advantageous for this role

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Panna Hair and Nail Spa

Operations & Social Media Manager

13 days ago

Full-time

Jamaica, Queens

Panna Hair and Nail Spa is a small, friendly family-run salon on Hillside Ave in Jamaica, Queens. We're looking for an Operations & Social Media Manager to help run the salon day to day and grow our presence online. What you'll be doing: • Help run the front desk: greet clients, answer the phone, and book appointments, • Run payments and the daily close-out on our POS system (we're putting it in place now, so you'll learn it along with us), • Manage our social media (Instagram, Facebook, TikTok): post photos and videos of our work, reply to messages and comments, • Keep an eye on supplies and inventory, and let the owner know when things are running low, • Pitch in wherever needed to keep the salon running smoothly What we're looking for: • Must speak Bengali and English — the salon runs in Bengali day to day: the owner and most of our clients speak Bengali, and English is needed too., • Comfortable with social media and posting photos and videos from your phone, • Reliable, organized, and friendly with clients, • Experience in a salon, retail, or customer service is a plus, but we're happy to train the right person Schedule and pay: • Open to full-time or part-time — we're flexible on the exact schedule for the right person, as long as the day-to-day work gets covered; at least one weekend day is needed., • $100 per day, plus commissions If that sounds like you, we'd love to hear from you!

Job Summary We are seeking a friendly, organized, and proactive Part Time Receptionist to join our dynamic team. In this vital role, you will serve as the first point of contact for visitors and callers, ensuring a positive and professional experience. Your energetic approach and excellent communication skills will help maintain a welcoming environment while efficiently managing administrative tasks. This position offers flexible hours and the opportunity to develop valuable office management and customer service skills in a supportive setting. Responsibilities • Greet visitors warmly and direct them appropriately, ensuring a positive first impression., • Manage multi-line phone systems to answer inquiries, transfer calls, and take messages with professionalism and courtesy., • Maintain the front desk area, keeping it organized, tidy, and welcoming at all times., • Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and word processing tools., • Support office management activities by organizing files, scheduling appointments, and coordinating meetings., • Provide exceptional customer support by responding promptly to inquiries via phone or email and assisting with basic information requests., • Utilize computer skills to update records, manage client communication, and perform clerical duties efficiently. Qualifications • Proven office experience or previous front desk/clerical roles demonstrating strong organizational skills., • Proficiency in Microsoft Office (Word, Excel) and familiarity with spreadsheets for data entry and record keeping., • Excellent communication skills, including phone etiquette and customer service expertise., • Ability to operate multi-line phone systems confidently and handle multiple tasks simultaneously., • Bilingual abilities are a plus to effectively serve diverse clients and visitors., • Strong technical proficiency with computer literacy across productivity software and data management tools., • Demonstrated time management skills with the ability to prioritize tasks efficiently in a fast-paced environment., • Personal assistant or office management experience is advantageous but not required. Join us as a Part Time Receptionist to be the friendly face of our organization while developing essential administrative skills! We value energetic individuals who thrive on helping others and maintaining an organized workspace in a professional setting.

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