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Job DescriptionCompany Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide. Job Description Engineer the Edge of Mission-Driven Innovation in Hawaii SOSi is seeking a forward-thinking Senior Network Engineer to join our elite team at Joint Base Pearl Harbor Hickam in Honolulu. Here, you’ll architect and support cutting-edge IT solutions that empower over 5,000 users across the Pacific theater. From enabling time-sensitive Command and Control (C2) strategies to solving complex technical challenges, your work will directly impact national security and global readiness. If you're ready to engineer resilience where mission meets momentum—this is your next move. Essential Job Duties: As a Senior Network Engineer at SOSi, you will serve as a Subject Matter Expert (SME) for network/transport (LAN/BAN/WAN) initiatives within the customer's Area-of-Responsibility (AOR). Your role includes conducting network systems analysis and recommendations, configuring Layer-2/Layer-3 devices, implementing approved changes on the production enterprise/data center networks, and coordinating and participating in the customer's IT architecture/engineering efforts alongside the Systems Engineering, Systems Operations, Network Operations, and the Enterprise Service Desk (ESD) teams. • Design, develop, and implement approved LAN/WAN/cryptographic architectures to support data integration plans. Determine functional testing strategy and document results., • Design, develop and implement National Security Agency (NSA) approved Commercial Solutions for Classified (CSfC) capability packages and Taclane encryption methods., • Configures, supports, and troubleshoots External Border Gateway Protocol (eBGP) routing within a Palo Alto environment., • Provides Tier-3 support to network-related issues., • Reviews and troubleshoots network, transport, and protocol related issues., • Acts as a point of incident escalation and coverage., • Develops, documents, and standardizes network configurations., • Performs network discovery and assessment: inventories & identifies network architecture and components (e.g., network devices, IOS versions, device capabilities/configurations, IP addresses/subnets, VPNs, circuit information, WAN protocols etc.)., • Employ scripts and related network tools to automate data-collection of networking components and relevant network device configurations., • Coordinates internal and external resources relevant to network and secure transport engineering initiatives., • Reviews Customer requirements and recommends solutions to include List of Materials (LOM), proposals and related supporting documents (e.g., solution diagrams, implementation timelines, etc.), • Interact with circuit providers (e.g., DISA) and manage (coordinate) required circuit actions., • Upholds the integrity and security of network devices and systems according to Department of Defense (DoD) Secure Technical Implementation Guidelines (STIGs)., • Reviews work efforts/implementations and contributes to analysis, After-Action-Reports (AAR)., • Regularly collects and summarizes pertinent network-related accomplishments, issues, and concerns., • Completes activity reports in accordance with contract requirements., • Ensures compliance of custody and ownership of Government equipment and related components., • Participates in related solution technologies and special projects, as required.Qualifications Minimum Requirements: • An Active in-scope TOP SECRET clearance with SCI eligibility., • Bachelors degree in IT, Networking, or similar or 8+ years of experience in enterprise IT network engineering and operations involving complex classified DoD environments and mandatory security controls (e.g., STIGs)., • 5+ years implementation and support to Layer-3 networking., • Extensive experience with Cisco’s routing and switching portfolio., • Prior experience in implementing and supporting DoD secure network environments (firewalls, encryption/SSL, network separation, VLANs, tunnels, TACLANES etc.), • 3+ years firewall experience and highly familiar with firewall implementation, routing, protocol analysis and troubleshooting., • DoD 8570 IAT-II compliant (Security+ CE, CCNA, CND, CySA+, GICSP, GSEC, or SSCP)., • Cisco Certified Network Professional (CCNP) Enterprise or Security certification., • Team-player, attention to detail, and able to communicate effectively, verbally and in writing., • Excellent planning and time-management skills., • Prior experience with NSA CSfC requirements including Multi-Site Connectivity Capability Package (MSCCP) and Mobile Access Capability Package (MACP)., • Prior experience with Cross Domain Solutions (CDS) and/or DISA Trusted Network Environment (TNE), • Customer-service oriented with a willingness to participate and assist., • Able to support 24/7 operations (including support to exercises), when necessary., • Cisco Certified Internetwork Expert (CCIE) certification or higher., • Additional IT certifications in relevant technology platform (e.g., Cisco, Citrix, Dell, HPE/Aruba, ITIL, Juniper, Microsoft, Nutanix, Palo Alto, VMware), • Prior experience with Palo Alto Network Security Platform and/or Cisco Secure portfolio., • Prior experience with Forcepoint, Brocade, and/or Juniper technologies., • Familiarity with Zero Trust Architecture (ZTA)., • Familiarity with VDI/Virtual Environments and solutions (VMware Horizon, Citrix VDI), • Familiarity with Hyperconverged Infrastructure (HCI), Multi-factor Authentication (MFA) and C2 applications., • Experience in ITIL framework and best practices (e.g., Change Management, Configuration Management, Capacity Planning), • Prior Help Desk/software experience (e.g., Jira, Remedy, ServiceNow). Additional Information Work Environment: • Working conditions are normal for an office environment., • Fast paced, deadline-oriented environment., • May require periods of non-traditional working hours including consecutive nights or weekends. All interested individuals will receive consideration and will not be discriminated against for any reason.

Job DescriptionCONTINGENT UPON CONTRACT AWARDOverview: Job Title: Senior Help Desk Manager Security Clearance: Secret Location: Fort Shafter Flats, HI (Due to the nature of the work and contract requirements, U.S. Citizenship is required.) Description: C3EL is seeking a cleared Senior Help Desk Manager to join our on-site team at Fort Shafter Flats in Honolulu, Hawaii. This position is responsible for managing and providing leadership to a tiered Help Desk team supporting multi-classification network environments. The Senior Help Desk Manager will oversee daily IT support operations, ensure service level compliance, and provide expert troubleshooting across hardware, software, and network systems in support of Department of Defense missions. Responsibilities will include, but not be limited to: • Lead and manage Tier I–III Help Desk operations supporting SIPR, NIPR, and CENTRIX networks., • Supervise Help Desk staff to ensure timely incident resolution and adherence to established Service Level Agreements (SLAs)., • Manage and track service tickets using Altiris Help Desk and Remedy systems., • Oversee incident response, escalation procedures, and shift coverage to maintain continuous support., • Troubleshoot and resolve complex hardware and software issues across workstations, servers, and mobile devices., • Provide support for A/V equipment, Active Directory, and command-specific applications (ITRS, iPERMS, DTS, etc.)., • Manage OS delivery and deployment methods using Altiris Deployment Solution (DS) and SCCM., • Support and troubleshoot USARC-specific application servers, including RCAS, RLAS, and DMO., • Ensure compliance with DoD and organizational cybersecurity policies and procedures., • Develop and maintain Help Desk documentation, knowledge base entries, and performance metrics. Minimum Qualifications: • U.S. Citizenship., • An active, in-scope US Government issued Secret clearance., • Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent)., • Minimum of eight (8) years of experience providing IT support services in a tiered Help Desk environment., • Extensive experience in:, • Altiris Help Desk and Remedy ticket tracking systems, • Managing Help Desk personnel and ensuring SLA compliance, • Troubleshooting within SIPR, NIPR, CENTRIX, and STAMIS environments, • Active Directory, A/V, servers, and mobile devices, • OS deployment and software delivery (Altiris DS, SCCM, etc.), • USARC-specific systems such as RCAS, RLAS, and DMO, • Troubleshooting command applications (ITRS, iPERMS, DTS, etc.) Preferred Qualifications: • Experience supporting DISA, USARPAC, and USARC IT Tiered Support Services., • Extensive knowledge of Altiris Help Desk Solution, Altiris Deployment Solution, and Altiris Software Delivery environments. Education: • A minimum of a High School diploma or equivalent is required.

Job Description Job Title: Lead Sales Worker Location: Honolulu, Oahu Schedule: Full Time Position – Must be flexible to work weekends and Holidays as needed Compensation: Based on experience plus competitive benefits package! Summary: As our Lead Sales Worker, you would assist the Retail and Assistant Store Manager in the supervision and coordination of activities of employees and in the management of day to day operations. We’re looking for someone who has previous experience in retail, can engage and lead the staff, and who has excellent customer service. If you’re looking for a job that’s not sitting at your desk all day but engaging with others, then this is the job for you! Essential Duties: • Assigns duties to workers and schedules break periods, and work hours. Ensures sales floor is adequately covered, • Trains and supervises workers in store policies, department procedures, and job duties., • Orders merchandise, supplies, and equipment. Communicates and coordinates with facility staff., • Records delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels., • Inspects merchandise to ensure its quality and that it is correctly priced and displayed., • Recommends additions to or deletions of merchandise to be sold in department., • Prepares sales and inventory reports. Ensures sales and cash reporting accuracy and daily bank deposits., • Professionally addresses customer complaints, handles returned merchandise, and resolves problems to restore and promote good public relations., • Assists sales workers in completing difficult sales., • Sells merchandise. Assists in stocking of merchandise, ringing up of customer purchases, and customer service., • Responsible for meeting/exceeding retail quotas and goals through the management of day to day operations., • Responsible for regular and situational communication with the Store Manager Assistant Store Manager and Director of Retail Sales., • Ensures store security., • Assists donation and production operations as assigned., • Plans production operations, establishing priorities and sequences for processing products., • Works closely with management in reviewing product quality and modifies production and inventory control programs to maintain and enhance profitable operation of division., • Monitors workers to ensure compliance with productions and sales standards., • Works with the Retail Store Manager/Operations Supervisor and Safety Coordinator to communicate safety standards imposed by OSHA and State regulatory agencies to ensure a safe working environment. (Includes proper attire, safety and protective equipment, and practices). Minimum Qualifications: • One-year certificate from college or technical school; or, • Three to six months related experience and/or training; or, • Equivalent combination of education and experience., • Must be/become CPR and First Aid certified., • Must be able to frequently lift up to 50lbs and maneuver wheeled containers weighing up to 300 pounds. At Goodwill Hawaii our mission is simple, yet powerful, we help people with employment barriers reach their full potential and become self-sufficient. We are the third largest non-profit agency in Hawaii and our motivation is sustaining Hawaii’s community through the power of work. Last year we placed nearly 1,500 people into employment, resulting in $22 million in annual wages earned as a result of these job placements. Join the Goodwill Hawaii family and help strengthen our Hawaii community, one job at a time. Goodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.

Job Description SEs (Systems Engineers) focus on project work, escalations, and mentorship for our Systems Administrators. They set the example for our Core Values (listed later) for the service desk. The SE role is for technicians who have mastered first-tier support to the point that they’re already thinking about potential fixes before they even finish reading a ticket. If everything below appeals to you, apply and come ready to impress us. Why work at Intech? With 30+ years under our belt, Intech has come up with a set of core values that guide our company. • People First (people matter to us, both in our office and in our clients' offices), • Accountability (we take ownership and responsibility for our work), • Teamwork (no one can have a good day if anyone is having a bad day), • Humor (we're funny... or at least we think we are…), • Growth (if we're not growing, we're falling behind) SEs are at a point in their career where they might be considering whether to continue on a technical track or move on into senior roles. Intech can help you get better at what you’re doing or help you get wherever else you may want to go. Requirements What do I need to bring to the table? First and foremost, be a good person. In line with the Core values above, SEs are excellent teachers of technology, both to clients and to other techs at Intech. They also take complete ownership of projects from quoting to deployment. SEs are confident enough to methodically troubleshoot any issue, but humble enough to admit when they need help. Successful SEs are IT nerds at their core. They tinker on their own time, either for fun or so they can show off by knowing stuff before anyone else in the office. If they run into something they don’t know how to do on a Friday, they come back on Monday knowing how it works because they spent Saturday labbing it out at home. At least a couple standard MSP certifications are required: any certs related to Microsoft servers, Azure/M365, CompTIA Network+, Security+. Cisco certifications are definitely nice to have, but we’re not primarily a Cisco shop, so if you’re on the fence about what to take, Azure/M365 is a more desirable route. We are also fanatical about keeping good ticket notes and documentation. If you get excited documenting annoying issues so the next tech doesn’t have to re-live your pain, then welcome. A valid driver’s license and car are also required for the position for planned and unplanned onsite visits. Technical Mumbo Jumbo The ideal SE candidate will have deep, hands-on, first person experience with most of the following. • Standard networking concepts (DNS, DHCP, routing, subnetting, VLANs), • Virtualization (VMware, Hyper-V), • SAN/NAS high-availability technologies, • Windows domain stuff (Active Directory, Group Policy, DFS, etc.), • Windows Domain Controller migrations, • Microsoft Remote Desktop Services (RD Gateway, RD Session Hosts, etc.), • Cryptography (SSL/TLS certs, symmetric and asymmetric encryption, hashing algorithms, etc.), • Scripting (Powershell preferred), automation with MSP tools in general, • Automation using REST APIs, • Email/spam security (SPF, DMARC, DKIM), • Site-to-site and client VPNs (Sonicwall preferred), • Wireless, including WPA-Enterprise with RADIUS, • Office 365/Microsoft 365 migrations and management, • Multi-factor providers (Azure MFA, Duo), • Server hardware quoting and troubleshooting (we’re a Dell shop), • Cybersecurity and compliance tools deployment for NIST/CMMC Benefits What's in it for me? • Medical, drug, dental, and vision coverage, • 401K, • Paid vacation, • Quarterly company outings, • Twelve paid holidays per year, • Quarterly performance reviews, • Monthly cell phone allowance, • Paid parking downtown, • Training and certification incentives to help you grow and make more money

Job DescriptionCONTINGENT UPON CONTRACT AWARDOverview: Job Title: Senior Systems Engineer Security Clearance: Secret Location: Fort Shafter Flats, HI (Due to the nature of the work and contract requirements, U.S. Citizenship is required.) Description: C3EL is seeking a cleared Senior Systems Engineer to join our on-site team at Fort Shafter Flats in Honolulu, Hawaii. The Senior Systems Engineer will be responsible for engineering, administering, and maintaining enterprise-level server and network environments supporting critical Department of Defense operations. This role requires expertise in virtualization, systems security, and enterprise management tools, with a strong focus on reliability, compliance, and performance optimization across mission systems. Responsibilities will include, but not be limited to: • Engineer, install, configure, and maintain enterprise servers, including Domain Controllers, File/Print servers, and Proxy systems., • Implement and enforce DISA Security Technical Implementation Guides (STIGs) across all managed systems., • Manage and maintain Altiris and SCCM solutions for patch management, software deployment, and system imaging., • Develop and deploy automation scripts (PowerShell, VBScript, etc.) to enhance system efficiency and automate Active Directory management tasks., • Administer enterprise storage solutions (NAS, iSCSI, DAS) and ensure data integrity and system availability., • Support database administration functions for MS SQL and Oracle environments., • Manage enterprise DHCP solutions (Lucent, Microsoft DHCP, etc.)., • Provide advanced troubleshooting and Tier 3 support for complex enterprise system issues., • Maintain accurate system documentation and ensure compliance with configuration management standards., • Support cybersecurity readiness through regular patching, vulnerability remediation, and adherence to DoD IA controls. Minimum Qualifications: • U.S. Citizenship., • An active, in-scope US Government issued Secret clearance., • Must possess a current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent)., • Must possess a Microsoft Certified IT Professional (MCITP) certification., • Minimum of six (6) years of experience engineering, installing, configuring, and managing enterprise-level servers and systems, including virtualization (VMware), storage (NAS, iSCSI, DAS), and directory services., • Demonstrated experience with:, • Image deployment tools (Altiris, SCCM, etc.), • STIG implementation and system hardening, • Help Desk technologies (Altiris, Remedy, etc.), • Patch management systems (WSUS, SCCM, Altiris, etc.), • Enterprise antivirus solutions (Symantec, McAfee HBSS, etc.), • Database administration (MS SQL, Oracle), • DHCP solutions (Lucent, Microsoft DHCP, etc.), • Scripting and automation (PowerShell, VBScript, etc.) Preferred Qualifications: • DISA HBSS 4.5 Administrator certification., • Over seven (7) years of experience engineering and deploying Altiris solutions (Deployment Solution, Service Desk, Inventory Solution, Patch Management, etc.)., • Experience supporting systems engineering in USARPAC and USARC environments., • Proficiency with Dell PowerEdge servers, workstations, and laptops., • Experience developing custom tools and utilities to automate Active Directory object management and reporting. Education: • A minimum of a High School diploma or equivalent is required.

Job Description Our Member Relationship Consultants excel in delivering outstanding member experiences by building trust, offering consultative advice, and making relevant recommendations. They focus on nurturing member relationships and supporting financial wellness. Their expertise includes professional communication, managing lending applications, and relationship building. Occasionally, this role may involve teller functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Builds, develops, and expands Member relationships through needs-based assessments to identify and recommend deposit, credit, and lending solutions to help Members achieve their financial goals., • Processes new memberships, additional share accounts, savings services, loan requests, and loan fundings as requested by the Member., • Analyze credit and financial information for processing of loans including secured loans/lines and other credit union products for members to ensure applicable lending policies and procedures are followed, • Cross-Selling: leveraging opportunities to cross-sell other credit union products and services that complement deposit gathering, • Promotion of Credit Union Values: represent the credit union’s values and mission in daily interactions, contributing to a positive organizational culture, • Product Knowledge: in-depth understanding of various deposit products like savings accounts, checking accounts, share certificates, and IRAs, • Participate and help lead product knowledge and sales meetings, • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties, • Remains current on the HawaiiUSA practices, policies, and procedures and completes all transactions with accuracy and within guidelines, • Ensures confidentiality of all Member and credit union information, • 2 or more years of previous related experience, preferred, • Tech Savvy, able to teach Member’s how to use us digitally, • Analytical problem-solving skills, • Effective written and verbal communication skills, • Strong organization and planning skills; ability to prioritize effectively, • Notary Public preferred, • Sitting for prolonged periods at a desk working on a computer., • Standing for prolonged periods of time in a stationary position., • Walking on occasion for up to 2 hours per day., • Reaching, bending, twisting, turning frequently., • Lifting, pulling, pushing, and carrying up to 30 pounds on occasion., • We'll make reasonable accommodations for qualified applicants and employees with disabilities. BENEFITS AND PAY: The expected pay for the Member Relationship Consultant is $25.00 per hour. This pay reflects the compensation we reasonably expect to offer for this role based on typical qualifications and market data. We cover 100% of employees single medical, drug, vision, and dental monthly health insurance premiums. Employees also love receiving paid volunteer time, our pay it forward program, and matching their charitable donations up to $250 per year per employee. Tuition assistance for higher education is another special way we invest in our workforce. Benefits include, Paid Time Off and 11 Paid Holidays, 401(k) and 3% Employer Contribution, Health insurance, Paid time off, Vision insurance, Dental insurance, Prescription drug insurance, Tuition reimbursement, Life insurance, Flexible spending account, Disability insurance, Opportunities for advancement, Employee assistance program, Referral program, Retirement plan, Employee discount, Paid training, Professional development assistance, AD&D insurance, Volunteer time off, Credit union membership, Paid orientation, and more. Make a difference one life at a time! ABOUT COMPANY: HawaiiUSA Federal Credit Union is a local, not-for-profit, federally insured financial cooperative, owned and operated by our members since 1936. We are dedicated to helping members achieve their financial goals and our employees reach their career aspirations. We are committed to our community by extending ourselves through our time, efforts and resources. Our motto, Life Matters, means celebrating life’s experiences and creating fulfilling work opportunities, not just jobs.

Job Description The Fitness Instructor / Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment. Essential Duties and Responsibilities • Core Fitness Instructor Responsibilities:, • Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule., • Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment., • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies., • Frequently perform a comprehensive walk of all fitness areas to ensure a great member experience. Quickly address issues as they are identified., • Create bi-weekly updates consisting of a variety of exercises., • Meet class requirements based on club size and member traffic., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Assist in front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate needed updates to members accounts., • Assist in maintaining the neatness and cleanliness of the club., • Cleaning and sanitizing of all exercise equipment and Black Card spa amenities., • Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns., • Previous Fitness Trainer/Instructor experience preferred., • Nationally Certified Training Certificate required., • A passion for fitness and health!, • Upbeat and positive attitude., • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent preferred., • Must be 18 years of age or older.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Must be able to occasionally lift up to 50 lbs., • Will encounter toxic chemicals during shift., • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include Free Black Card gym membership. Career growth opportunities. Discounts on merchandise sold at the club. Benefits including: medical, 401k, and supplemental insurance. Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Job Description Position Title: Help Desk Manager Customer: US Army Reserve 9th Mission Support Command (MSC) Location: Ft Shafter, Hawaii Clearance Required: Secret or Top Secret (preferred) GC Associates USA (GCA) Website: Home - GC Associates USA (gcassociates-usa.com) GCA Email for application information: GC Associates (GCA) is currently seeking a Help Desk Manager (Ft Shafter Flats) for a potential contract to provide support to the US Army Reserve 9th Mission Support Command (MSC) Command, Control, Communications, Computers and Information Management (C4IM) Service and Support. The 9th MSC G6 manages all C4IM missions and C4IM Service and Support for the US Army Reserve (USAR) in the Pacific. The 9th MSC G6 provides direct C4IM support to the 9th MSC Headquarters and staff elements, Direct Reporting Units (DRU) on network functions pertaining to Operations and Plans, Network Operations, and Unified Communications. Strategic, tactical, and base sustaining C4IM support during peacetime and contingent operations are executed in support of all USAR units in the Pacific. The 9th MSC provides mission command sustainment through the Pacific LandWarNet (PLWN) for assigned and attached USAR units and personnel as a Direct Reporting Unit (DRU) and senior USAR Headquarters to the Commander and US Army Pacific (USARPAC). Any loss of access to the PLWN or its critical applications and services will severely degrade operations and mission in support of the 9th MSC Mission throughout the Pacific Theater of Operations (PTO). Qualifications: • 8+ years of experience, • Providing IT support services,, • Troubleshooting both hardware and software, • Utilizing tiered Help Desk approach, • Work ticket tracking solutions (Altiris Help Desk, Remedy),, • Extensive help desk personnel management experience ensuring high service level agreement (SLA)., • Experience in, • Troubleshooting in mixed environments (SIPR, NIPR, CENTRIX, STAMIS, etc.), • Servers, • Mobile devices, • A/V equipment, • Active Directory, • Extensive working knowledge of, • OS delivery methods (Altiris DS, SCCM, etc.), • USARC specific applications servers (RCAS, RLAS, DMO), • Troubleshooting command specific applications (ITRS, iPerms, DTS), • IAT Level II (per DoD 8570.1). Job Posted by ApplicantPro

Job DescriptionJoin the Aloha Hospitality Workforce Solutions Talent Network – Future Opportunities At AlohaHP Workforce Solutions, we believe great service starts with great people. Our mission is to bring the Aloha Spirit into every placement, connecting exceptional talent with the businesses that help our islands thrive. We partner with hotels, resorts, event venues, restaurants, and other top employers across Hawaiʻi to provide staffing solutions that keep guests smiling and communities strong. Whether you're an experienced professional or just starting out, AlohaHP can connect you with opportunities that match your skills, schedule, and career goals. Why Join the AlohaHP Talent Network? * Access to Top Employers – We work with some of the most respected names in hospitality, events, culinary, housekeeping, and customer service. * Personalized Job Matching – We take the time to learn about your experience, preferences, and availability so we can connect you with roles that truly fit. * Advocacy & Support – From resume submission to your first day on the job, we advocate for you and provide guidance every step of the way. * Flexible Opportunities – Whether you're looking for part-time, full-time, seasonal, or on-call work, we help you find the right fit. Who We're Looking For We're always seeking reliable, motivated, and community-minded individuals in roles such as: * Hospitality & Guest Services * Event Staff & Coordination * Culinary & Kitchen Support * Housekeeping & Janitorial * Customer Service & Front Desk * And more across the service industry If you take pride in your work, enjoy helping others, and value teamwork, you'll feel right at home with AlohaHP. How It Works Joining our talent network is simple: * Send us your resume – Apply today with your most up-to-date experience. * We match your skills – We'll keep you in mind for current and future openings. * Get connected – When the perfect opportunity comes up, we'll reach out right away. You don't need to wait for a specific job listing-becoming part of our network means we'll think of you first when a great role opens. Ready to Take the Next Step? Submit your resume today and let AlohaHP connect you with opportunities that showcase your skills and bring you closer to your career goals. For Businesses: Looking for top-notch talent? Contact us at (808) 735-7788 to learn more about our pre-screened staffing solutions. AlohaHP Workforce Solutions Tel: (808) 735-7788

Job Description SAs (Systems Administrators) are our first-tier support desk techs. They handle most of the day-to-day user-facing and alert-generated issues. Our SA role is the ideal entry point into the IT world. SAs get deep exposure to a wide range of areas: networking, hardware, servers, workstations, wifi, internet/WAN, email/spam filtering, security, scripting, etc. Why work at Intech? With 30+ years under our belt, Intech has come up with a set of Core Values that guide our company. • People First (people matter to us, both in our office and in our clients' offices), • Accountability (we take ownership and responsibility for our work), • Teamwork (no one can have a good day if anyone is having a bad day), • Humor (we're funny... or at least we think we are…) Whether you’re looking to move up or move on in your IT career, a few years at Intech as an SA can get you where you want to go. Requirements What do I need to bring to the table? First and foremost, be a good person. In addition to exhibiting our Core Values, successful SAs at Intech tend to be excellent troubleshooters. They tend to be methodical, self-critical, thorough, and creative. They’re hungry to learn new things and humble enough to ask for help. We’re also fanatical about keeping good ticket notes and documentation. If you get excited documenting annoying issues so the next tech doesn’t have to re-live your pain, then welcome. Certifications are also a plus, but if you don’t have them, we can help you get there. A valid driver’s license and car are also required for the position for planned and unplanned onsite visits. Technical Mumbo Jumbo The ideal SA candidate will know about at least some of these things, but not necessarily all. • Mainstream Microsoft apps and Windows 10/11, • Microsoft 365 (formerly Office 365), • Standard networking stuff: DNS, DHCP, wireless Work Benefits • Medical, drug, dental, and vision coverage, • 401K, • Paid vacation, • Quarterly company outings, • Twelve paid holidays per year, • Quarterly performance reviews, • Monthly cell phone allowance, • Paid parking downtown, • Training and certification incentives to help you grow and make more money

Job DescriptionCompany Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide. Job Description Shape the Future of Command and Control in the Pacific! Join SOSi’s cyber and IT team at Joint Base Pearl Harbor Hickam in Honolulu, Hawaii, where innovation meets mission-critical impact. As a Senior Enterprise Architect, you’ll lead the design and delivery of cutting-edge IT solutions and its 5,000+ users across the Pacific theater. This is your opportunity to architect resilient systems that drive real-time decision-making and enable strategic command and control at the speed of relevance. Essential Job Duties As a Senior Architect at SOSi, you will provide leadership and guidance to the IT Engineering Team, which consists of Subject Matter Experts (SME) of both Systems and Networks Engineering. Your role ensures projects/initiatives/tasks are properly scoped, planned, prioritized, resourced, executed, and documented. Oversees the transition of architecture/engineering efforts from Design and Implementation to Sustainment and Operation, in accordance with the Service Delivery Lifecyle. Functions as the Operations Person-In-Charge when both the Operations Manager and the Operations Deputy are unavailable or away. • Design, develop, deliver, integrate, and document, Enterprise IT Services and Architecture., • Evaluate technology strategy, organization, applications, and infrastructure., • Coordinate on enterprise architecture landscape, including technology, information, data, security, and integration., • Evaluate new services, technologies, software, tools, and devices that may improve Enterprise capabilities for automation and orchestration., • Assess current work processes and workflows, propose recommendations for improvement and efficiencies., • Validate in place SOPs and TTPs against Subject Matter Expertise of relevant technologies, • Design and Deliver solutions for customer requirements to include List of Materials (LOM), proposals and related supporting documents (e.g., solution diagrams, implementation timelines, etc.), • Regularly collect and summarizes pertinent IT Architecture accomplishments, issues and concerns, • Acknowledge, categorize, and validate Request for Information (RFI’s) for Enterprise Management and Government customer(s), • Ensures compliance of custody and ownership of Government equipment and related components., • Participates in and provides feedback to IT-relevant special projects, as required.Qualifications Minimum Requirements • An Active in-scope TOP SECRET clearance with SCI eligibility., • Bachelors degree in IT Architecture, or similar or 10+ years of experience in Enterprise IT Engineering and Operations involving complex classified DoD environments and mandatory security controls (e.g., STIGs) including 5+ years in analysis, design and delivery of complex IT infrastructures., • DoD 8570 IAT-III compliant (CASP+ CE, CCNP Security, CISA, CISSP, GCED, or GCIH)., • Relevant IT Certification (e.g., Cisco, Citrix, Dell, Forcepoint, HP, HPE, ITIL, Microsoft, Nutanix, Palo Alto, VMware)., • Advanced knowledge in delivery and support to classified VDI/virtual environment platforms (e.g., Citrix, VMware, Azure Cloud/Hyper-V, Nutanix AHV) including thin-clients and Hyper-Converged Infrastructure (HCI)., • Advanced knowledge in IT security mechanics (e.g., Zero-trust, authentication protocols: MFA/hardware tokens, AD/ADFS, certificates and encryption, auditing, and logging)., • Extended knowledge of modern operating systems (e.g., MS Windows, Red Hat Enterprise Linux) and associated secure-access configurations., • Prior experience with NSA CSfC requirements including Multi-Site Connectivity Capability Package (MSCCP) and Mobile Access Capability Package (MACP)., • Prior experience with Cross Domain Solutions (CDS) and/or DISA Trusted Network Environment (TNE)., • Experience in ITIL framework and best practices (e.g., Change Management, Configuration Management, Capacity Planning)., • Able to communicate effectively, verbally and in writing., • Able to work within a distributed organizational environment., • Customer-service oriented with a willingness to participate and assist., • Comprehensive knowledge of the principles, methods, and techniques used in IT solutions implementation, administration, troubleshooting and support., • Able to support 24/7 operations (including support to exercises), when necessary. Preferred Qualifications • Bachelors degree in IT Architecture, or similar., • Experience in ITIL framework and best practices (e.g., Change Management, Configuration Management, Capacity Planning)., • Certifications in TOGAF, AWS Certified Solutions Architect, and Google Professional Cloud Architect., • Additional IT certifications in relevant technology platform (e.g., Cisco, Citrix, Dell, HPE/Aruba, ITIL, Juniper, Microsoft, Nutanix, Palo Alto, VMware)., • Advanced understanding and delivery on storage components (e.g., NAS/SAN storage), data availability (e.g., high availability/clustering, MS DFS-R) and archiving., • Familiarity with installation and support to Microsoft back-end services in a distributed data center environment (e.g., SQL Server, Exchange Server, SharePoint)., • Extended knowledge of networking (switching and routing protocols, installation, and configuration)., • Prior experience using Cisco, Brocade, HPE/Aruba and Palo Alto network solutions., • Well-versed in Department of Defense (DoD) protocols, procedures, and regulations., • Familiarity with C2 applications and program support., • Prior Help Desk/software experience (e.g., Jira, Remedy, ServiceNow). Additional Information Work Environment • Working conditions are normal for an office environment., • Fast paced, deadline-oriented environment., • May require periods of non-traditional working hours including consecutive nights or weekends. All interested individuals will receive consideration and will not be discriminated against for any reason.

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview • Jurisdictions: Hawaii, • Licenses: Hawaii adjusters license required, • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims., • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution., • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process., • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. • Claims Background: Minimum of 3-5 years of hands on workers compensation adjusting experience including handling a lost time/indemnity desk plus litigation., • Jurisdictional Experience: Hawaii, • Active Adjusters' licenses: Hawaii adjusters license As a key member of our experienced Claims Adjuster team, you will: • Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution., • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process, • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants REQUIRED QUALIFICATIONS: • High School Diploma., • Minimum of 5 years related claims experience., • Appropriately licensed and/or certified in all states in which claims are being handled., • Knowledge of accepted industry standards and practices., • Computer experience with related claims and business software. DESIRED: • Bachelor's Degree #LI-HS1 #LI-Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Description Position Title: Help Desk Technician Customer: US Army Reserve 9th Mission Support Command (MSC) Location: Alaska – FT Richardson/FT Wainwright Clearance Required: Secret or Top Secret (preferred) GC Associates USA (GCA) Website: Home - GC Associates USA (gcassociates-usa.com) GCA Email for application information: GC Associates (GCA) is currently seeking a Help Desk Technician (Alaska – FT Richardson/FT Wainwright) for a potential contract to provide support to the US Army Reserve 9th Mission Support Command (MSC) Command, Control, Communications, Computers and Information Management (C4IM) Service and Support. The 9th MSC G6 manages all C4IM missions and C4IM Service and Support for the US Army Reserve (USAR) in the Pacific. The 9th MSC G6 provides direct C4IM support to the 9th MSC Headquarters and staff elements, Direct Reporting Units (DRU) on network functions pertaining to Operations and Plans, Network Operations, and Unified Communications. Strategic, tactical, and base sustaining C4IM support during peacetime and contingent operations are executed in support of all USAR units in the Pacific. The 9th MSC provides mission command sustainment through the Pacific LandWarNet (PLWN) for assigned and attached USAR units and personnel as a Direct Reporting Unit (DRU) and senior USAR Headquarters to the Commander and US Army Pacific (USARPAC). Any loss of access to the PLWN or its critical applications and services will severely degrade operations and mission in support of the 9th MSC Mission throughout the Pacific Theater of Operations (PTO). Qualifications: • 5-7 years of experience providing IT support services troubleshooting both hardware and software issues in mixed environments that include, • Workstations & laptops (SIPR, NIPR, CENTRIX, STAMIS, etc.), • Servers, • Mobile devices, • A/V equipment., • Extensive working knowledge of, • Active Directory, • OS delivery methods (Altiris Deployment Solution, SCCM, etc.), • Tiered Help Desk approach, • Work ticket tracking solutions (Altiris Help Desk, Remedy), • Networking support, • IAT Level II (per DoD 8570.1) Job Posted by ApplicantPro

Job Description Location: Honolulu, Hawaii Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance About Us Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations. Job Summary The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards. Key Responsibilities • Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person., • Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues., • Coordinate with third-party vendors and service providers for specialized support and warranty services., • Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns., • Assist with configuration and management of network devices such as routers, switches, and firewalls., • Monitor network performance and security, addressing issues proactively., • Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation., • Resolve complex login and access control issues, including advanced password resets and multi-factor authentication., • Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization., • Assist with software updates, patches, and upgrades to ensure security and compatibility., • Provide technical support during organizational events, ensuring stable IT operations and connectivity., • Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment., • Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations., • Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users., • Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance., • Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems., • Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction., • Generate detailed reports and recommend process improvements and technology enhancements based on performance data. Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience. • Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment., • Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance., • Active Security Clearance or higher, • Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire:, • CompTIA Security+ CE, • CompTIA CySA+, • Cisco CCNA Security, • Equivalent IAT Level II certification, • Training Requirements (must be completed within 30 days of hire, then annually):, • DoD Cyber Awareness / IA Training, • DoD AT Level I (Anti-Terrorism Awareness), • OPSEC Awareness Training (Level I) Active DoD security clearance (Secret or higher). * Experience with NIST SP 800-171, DFARS, or CMMC frameworks. * Familiarity with enterprise-level software applications and IT ticketing systems. * Prior experience supporting government or defense contracting environments. Work Conditions • Onsite work required at our Honolulu, Hawaii location., • Standard duty hours: Monday – Friday, 0800–1600 HST, excluding federal holidays., • Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents. Powered by JazzHR WvmFP7Ogol

Job Description Position Title: Help Desk Technician (Guam/Saipan) Customer: US Army Reserve 9th Mission Support Command (MSC) Location: Ft Shafter, Hawaii Clearance Required: Secret or Top Secret (preferred) GC Associates USA (GCA) Website: Home - GC Associates USA (gcassociates-usa.com) GCA Email for application information: GC Associates (GCA) is currently seeking a Help Desk Technician (Guam/Saipan) for a potential contract to provide support to the US Army Reserve 9th Mission Support Command (MSC) Command, Control, Communications, Computers and Information Management (C4IM) Service and Support. The 9th MSC G6 manages all C4IM missions and C4IM Service and Support for the US Army Reserve (USAR) in the Pacific. The 9th MSC G6 provides direct C4IM support to the 9th MSC Headquarters and staff elements, Direct Reporting Units (DRU) on network functions pertaining to Operations and Plans, Network Operations, and Unified Communications. Strategic, tactical, and base sustaining C4IM support during peacetime and contingent operations are executed in support of all USAR units in the Pacific. The 9th MSC provides mission command sustainment through the Pacific LandWarNet (PLWN) for assigned and attached USAR units and personnel as a Direct Reporting Unit (DRU) and senior USAR Headquarters to the Commander and US Army Pacific (USARPAC). Any loss of access to the PLWN or its critical applications and services will severely degrade operations and mission in support of the 9th MSC Mission throughout the Pacific Theater of Operations (PTO). Qualifications: • 5-7 years of experience providing IT support services troubleshooting both hardware and software issues in mixed environments that include, • Workstations & laptops (SIPR, NIPR, CENTRIX, STAMIS, etc.), • Servers, • Mobile devices, • A/V equipment, • Extensive working knowledge of, • Active Directory, • OS delivery methods (Altiris Deployment Solution, SCCM, etc.), • Tiered Help Desk approach, • Work ticket tracking solutions Altiris Help Desk, Remedy), • Networking support, • VTC support, • IAT Level II (per DoD 8570.1). Job Posted by ApplicantPro

Job Description Position Title: Help Desk Technical Support Specialist (South Korea) Customer: US Army Reserve 9th Mission Support Command (MSC) Location: Ft Shafter, Hawaii Clearance Required: Secret or Top Secret (preferred) GC Associates USA (GCA) Website: Home - GC Associates USA (gcassociates-usa.com) GCA Email for application information: GC Associates (GCA) is currently seeking a Help Desk Technical Support Specialist (South Korea) for a potential contract to provide support to the US Army Reserve 9th Mission Support Command (MSC) Command, Control, Communications, Computers and Information Management (C4IM) Service and Support. The 9th MSC G6 manages all C4IM missions and C4IM Service and Support for the US Army Reserve (USAR) in the Pacific. The 9th MSC G6 provides direct C4IM support to the 9th MSC Headquarters and staff elements, Direct Reporting Units (DRU) on network functions pertaining to Operations and Plans, Network Operations, and Unified Communications. Strategic, tactical, and base sustaining C4IM support during peacetime and contingent operations are executed in support of all USAR units in the Pacific. The 9th MSC provides mission command sustainment through the Pacific LandWarNet (PLWN) for assigned and attached USAR units and personnel as a Direct Reporting Unit (DRU) and senior USAR Headquarters to the Commander and US Army Pacific (USARPAC). Any loss of access to the PLWN or its critical applications and services will severely degrade operations and mission in support of the 9th MSC Mission throughout the Pacific Theater of Operations (PTO). Qualifications: • 2-4 years of experience providing IT support service troubleshooting both hardware and software issues in mixed environments that include, • Workstations & laptop (SIPR, NIPR, CENTRIX, STAMIS, etc.), • Services mobile devices, • A/V equipment, • Extensive working knowledge of, • Active Directory, • OS delivery methods (Altiris Deployment Solution, SCCM, etc.), • Tiered Help Desk approach, • Work ticket tracking solutions (Altiris Help Desk, Remedy), • Networking support, • VTC support, • IAT Level II (per DoD 8570.1) Job Posted by ApplicantPro

Job Description Position Title: Help Desk Technician (American Samoa) Customer: US Army Reserve 9th Mission Support Command (MSC) Location: Ft Shafter, Hawaii Clearance Required: Secret or Top Secret (preferred) GC Associates USA (GCA) Website: Home - GC Associates USA (gcassociates-usa.com) GCA Email for application information: GC Associates (GCA) is currently seeking a Help Desk Technician (American Samoa) for a potential contract to provide support to the US Army Reserve 9th Mission Support Command (MSC) Command, Control, Communications, Computers and Information Management (C4IM) Service and Support. The 9th MSC G6 manages all C4IM missions and C4IM Service and Support for the US Army Reserve (USAR) in the Pacific. The 9th MSC G6 provides direct C4IM support to the 9th MSC Headquarters and staff elements, Direct Reporting Units (DRU) on network functions pertaining to Operations and Plans, Network Operations, and Unified Communications. Strategic, tactical, and base sustaining C4IM support during peacetime and contingent operations are executed in support of all USAR units in the Pacific. The 9th MSC provides mission command sustainment through the Pacific LandWarNet (PLWN) for assigned and attached USAR units and personnel as a Direct Reporting Unit (DRU) and senior USAR Headquarters to the Commander and US Army Pacific (USARPAC). Any loss of access to the PLWN or its critical applications and services will severely degrade operations and mission in support of the 9th MSC Mission throughout the Pacific Theater of Operations (PTO). Qualifications: • 5-7 years of experience providing IT support services troubleshooting both hardware and software issues in mixed environments that include, • Workstations & laptops (SIPR, NIPR, CENTRIX, STAMIS, etc.), • Servers, • Mobile devices, • A/V equipment, • Extensive working knowledge of, • Active Directory, • OS delivery methods (Altiris Deployment Solution, SCCM, etc.), • Tiered Help Desk approach, • Work ticket tracking solutions (Altiris Help Desk, Remedy), • Networking support, • VTC support, • IAT Level II (per DoD 8570.1) Job Posted by ApplicantPro

Job DescriptionSalary: Servpac is Hawaii's Cloud Solution. We offer best-in-class solutions to hundreds of local businesses, including Cloud Computing, Data Colocation, Managed IT Services, Disaster Recovery Office Space, Fiber Internet and VoIP Business Phones. We are a fast-paced company looking to add highly-motivated individuals to our team. If you have a "can-do" attitude, are a constant learner and passionate about your work, Servpac is the place for you. Our company has been recognized as one of Hawaiis Best Workplaces by Hawaii Business Magazine and Pacific Business News for the last seven years. Responsibilities • Setup new customers, including requirement analysis, provisioning, installation, training, etc., • Support existing customers with their technical issues, • Provide support to senior engineers on system customizations and product development, • Assist with the configuration, implementation, and support of Servpacs internal and customer networks and internet protocols, • Work with service coordinators, vendors and customers for smooth service activation, • Assist with setup, troubleshooting, and acceptance of new programs and circuits (including VoIP and fiber), • Assist with maintenance of cloud management and virtual machines, • Support sales for special customer requirement analysis Requirements • Bachelors degree, • Experience working with Windows Server and/or Desktop operating systems, • Excellent computer skills, • Must have exceptional organizational and multitasking skills, • Must have exceptional verbal and written communication skills, • Must have excellent customer support skills and attitude, • Ability to explain technical terms to non-technical users or stakeholders, • Prior help desk and/or technical support experience is a plus We offer employees an inclusive work environment with a competitive benefits package, including: • Comprehensive health insurance package, • PTO days, • Employer matched retirement plan, • Flexible work schedule, • Paid volunteer/community service days, • Phone and internet monthly stipend, • Work anniversary gift cards, • Weekly training seminars, • Education reimbursement, • Office snacks, • Team building events, • Smartwatch reimbursement, • Free parking For more information, visit: