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Field Tech Officer (FTO) - Job Title: Field Tech Officer (Level 1 / 2 depending on experience) - Reports To: Technical Operations Lead / Service Manager - Location: On-site at client premises (and remote when needed) **Technical Responsibilities** - Install, configure, and maintain desktops, laptops, printers, routers, and network devices. - Perform on-site troubleshooting of hardware, software, and network issues. - Install and configure operating systems (Windows/macOS) and common business software. - Manage device replacements, backups, antivirus, and patching. - Document every site visit, ticket resolution, and issue escalation. - Set up and support VoIP phones, surveillance systems, and other peripherals. - Provide basic support for cloud systems (Office 365, Google Workspace). - Report recurring issues to leadership for root-cause analysis. - Handle emergency calls during business hours (or rotational after-hours if needed). **Client-Facing / People Skills** - Communicate clearly with non-technical clients — especially under pressure. - Listen actively and extract exact pain points. - Represent your company with professional appearance and punctuality. - Document notes for hand-off to other techs and for record-keeping. - Educate clients gently when necessary, without sounding arrogant or rushed. - Stay calm and composed even when dealing with frustrated clients. - Maintain confidentiality and respect client data. **Requirements** - 1+ years in IT support or technical field work (desktop/network support) - Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools - Willingness to travel between client sites - Ability to lift and move equipment (~30lbs) - Comfortable using ticketing systems, documentation tools, remote access tools - Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals **Soft Skills** - Problem-solver mindset — doesn’t freeze under pressure. - Doesn’t guess — knows when to escalate or double-check. - Treats clients like partners, not a burden. - Self-motivated — doesn’t need micromanagement - Detailed — writes accurate ticket notes and documentation - Time aware — knows how to triage onsite tasks under a schedule - Curious — learns new tools, doesn’t stay stagnant

Role Overview Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 100 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate Restaurant Manager (Bilingual) who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career. For those who are result-driven, enthusiastic, and looking to join a one-of-a-kind team, KPOT is the place to be! The Restaurant Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential. RESPONSIBILITIES - Full Operational Oversight: Hold full P&L accountability, manage prime cost control (food, labor, purchasing), inventory, and ensure compliance with federal, state, and local regulations. - Team Leadership & Staffing: Lead hiring, staffing to required levels, corrective actions, and integrated company initiatives across teams. - Standards & Procedures: Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures. - Customer & Floor Management: Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service. - Facilities & Special Projects: Conduct operational audits, resolve facilities issues, and manage weekly special projects. Core Qualifications - Restaurant & Bar Management Experience: 2+ years leading full-service restaurant operations and bartending, with a hands-on approach to service and team supervision. - Certified Food Safety: Holds a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards. - Tech-Savvy Operations: Proficient in POS systems, scheduling software, inventory/purchasing platforms, streamlining daily operations. - Professional Communication: Demonstrates clear, high-level communication skills to effectively lead teams and enhance guest satisfaction. - Financial Acumen: Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs. - Bilingual, English and Mandarin required Preferred Qualifications - Advanced Leadership: 3+ years in full-service restaurant management and bartending, with a proven track record of operational excellence. - Food Safety Expertise: Holds a State-Mandated Food Manager Certification, reflecting advanced food safety and regulatory knowledge. - Operational Technology Mastery: Deep familiarity with restaurant tech tools, including advanced POS, scheduling, and inventory systems. - Guest Experience Champion: Strong communication and a passion for delivering world-class service at every touchpoint. - Strategic Financial Insight: In-depth understanding of P&L metrics with the ability to implement strategies that drive profitability and improve key KPIs. Perks & Benefits - Flexible Scheduling: Enjoy a healthy work-life balance with shifts that fit your lifestyle. - Generous Employee Discount: Receive 30% off meals to enjoy your favorite dishes anytime. - Vibrant Work Culture: Be part of a fun, high-energy team with opportunities for career growth and advancement. - Performance-Based Bonus Potential: Earn additional income through performance and goal-driven incentives. ABOUT KPOT KPOT offers both worlds of Korean BBQ and Asian Hot Pot. What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue. Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience. KPOT Korean BBQ & Hot Pot provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws. Job Type: Full-time Pay: $65,000.00 - $85,000.00 per year Benefits: - Employee discount - Flexible schedule - Paid time off - Paid training Shift: - Day shift - Evening shift - Night shift - Work Location: In person

NHLA Executive Assistant Role – Ideal for a Law Graduate or Law Student Near Completion NHLA is a forward-thinking organization committed to supporting small landlords and homeowners in managing and protecting their property interests. We are currently seeking a detail-oriented, long-term Executive Assistant to work closely with our leadership team—including the President, CEO, and Owner. This position is ideal for a recent law graduate or a law student nearing completion who is looking to build a meaningful, impactful career in real estate, housing, and property law. In this role, you will be trusted with high-level administrative responsibilities, including managing executive calendars, preparing legal and business reports, coordinating travel, and assisting in strategic decision-making. Your legal background will be especially valuable in supporting document review, compliance tracking, and communication with stakeholders and public agencies. Additional responsibilities include: Drafting and reviewing internal communications and legal correspondence Supporting light accounting and recordkeeping tasks Managing confidential files and maintaining organizational systems Creating presentations, reports, and summaries for internal and external use Acting as a liaison between NHLA leadership and a diverse clientele—bilingual fluency in Spanish is strongly preferred We are looking for a candidate with: A strong foundation in legal research, writing, and administrative procedure Proficiency in Microsoft Office and Adobe Suite Excellent judgment, communication skills, and a professional demeanor A proactive, problem-solving mindset and the ability to work independently Interest in housing law, landlord-tenant issues, and small property ownership At NHLA, we don’t just hire support—we invest in potential. We are committed to your continued professional growth, offering mentorship, exposure to real-world housing issues, and the opportunity to contribute meaningfully to property reform and advocacy. Whether you’re preparing for the bar or exploring a career beyond the traditional firm path, this role provides the structure, experience, and leadership access to support your next steps. Join us and help shape the future of property ownership—while building yours. If you made it this far... Trust, it'll be much cooler working here than ai makes it sound above, I'm from the Bronx too.

Location: NYC-based (approximately 90% in-person, 10% remote). Must be able to travel between program sites which are primarily in the Bronx with some additional sites in Brooklyn, Manhattan, and Queens. Compensation: $25–$28/hour (non-exempt, hourly) Commitment: We are seeking someone who can commit to the full 2024–2025 school year (August/September 2025 through June 2026) at a minimum. Hours: ~15 hours/week in summer ~30 hours/week during the school year (excluding school closures and breaks) Position Overview SNACC is seeking a dynamic, youth-focused educator with a passion for food, wellness, and community to join our team as a Food Educator & Youth Wellness Instructor. This is not a culinary role—we're looking for someone who loves food, enjoys working with students, and brings high energy, creativity, and flexibility to educational settings. The ideal candidate has a background in education, experience working directly with youth (grades K–12), and a genuine enthusiasm for food, cooking, health, and community well-being. Light cooking and food prep skills are helpful, and while a background in hospitality is a plus, it’s not required. Key Responsibilities In-School Programming (In-Person): - Lead fun, hands-on food and wellness lessons multiple times per week in NYC public schools - Deliver SNACC’s food education curriculum aligned with DOE standards and youth development practices. - Create a warm, inclusive, and engaging classroom environment. - Procure, prep and transport materials/groceries for lessons (costs covered by SNACC). - Collaborate with school staff and SNACC leadership to tailor programming to student needs. Other Duties: - Attend periodic training and team check-ins with SNACC staff to review program progress and needs. - Inventory management, expense reporting - Support documentation, reflection, and continuous program improvement. - Complete background check and adhere to SNACC’s youth safety policies. Who You Are - Educator-first: You have experience teaching or facilitating youth programs (in schools, after-school, camps, etc.). - Youth-focused: You know how to connect with young people across age ranges (K–12) and build trust and enthusiasm. - Food & wellness enthusiast: You believe in the power of food as a tool for community-building, confidence, and health. Enjoy light cooking & food preparation. - Flexible & dependable: You can adapt to shifting schedules and environments, and you communicate clearly and proactively. - Organized & responsible: You can manage materials, time, and logistics with care and attention to detail. Preferred Qualifications - Background in education, public health, social work, or youth programming - Bilingual (Spanish/English) strongly preferred - NYC-based and able to travel to school sites - Able to transport groceries, food supplies, or light equipment (up to 30 lbs) - Strong communication, facilitation, and interpersonal skills - Passionate about equity, food justice, and youth empowerment - Able to work independently and collaboratively with a small, mission-driven team - Willingness to complete CPR, Food Safety, and other certifications as required (costs covered by SNACC) What You’ll Gain As a SNACC Food Educator, you’ll be at the forefront of helping young people and their families build healthy habits, confidence, and connections through joyful food education. You’ll contribute to a mission-driven organization making a real impact in NYC communities.

NHLA is a forward-thinking organization dedicated to supporting small landlords and homeowners who need assistance with their properties. We are currently seeking a committed long-term Executive Assistant to support our leadership team, including the President, CEO, and Owner. This role offers a unique opportunity to contribute to the company's daily operations and future growth while demonstrating a strong work ethic, ambition, and initiative. The ideal candidate will possess organizational skills, some accounting knowledge, and proficiency in Microsoft Office and Adobe Suite. Bilingualism, preferably in Spanish, is required to communicate effectively with our diverse clientele. In this role, you will be responsible for high-level administrative support, managing calendars, coordinating travel, and preparing reports and presentations. You will also assist with basic accounting tasks, maintain organized files, and collaborate with team members to improve overall efficiency. We value excellent communication, professionalism, and commitment, and are looking for someone with a proactive attitude toward problem-solving. If you are motivated and eager to grow with our company, we encourage you to apply. Join us in fostering a supportive, collaborative team environment! In conclusion, I am committed to not only promoting your strengths and achievements but also fostering an environment where you can continue to thrive and develop. By providing ongoing support, mentorship, and opportunities for professional growth, I aim to ensure that you reach your full potential and contribute even more significantly to our collective success. If you made it this far... Trust, it'll be much cooler working here than ai makes it sound above, I'm from the Bronx too.