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Job Description Job Type: Full-time, 100% in-office at our Headquarters in Northgate, Seattle Salary: $21.00/hour Are you looking for a supportive and fast-paced atmosphere? Do you have entry-level office or customer service skills that you're hoping to turn into a career? Push yourself to reach new goals alongside your team in our Accounts Receivable department! Candidates with restaurant and hospitality backgrounds are encouraged to apply! About the Company Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 2,00 providers throughout our 19 locations and we are continuing to grow! We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. We encourage qualified applicants from all industries to apply, especially front desk, hospitality, and retail. Responsibilities include: • Communicate with clients regarding balances, partner with them to ensure accurate information and payment is received., • Strategize with clients on ways to complete their overdue payments., • Educate clients on insurance benefit details and financial responsibility., • Navigate escalated calls with empathy and healthy boundary-setting. What you'll need to be successful: • Experience in a customer service role with performance metrics, • Ability to communicate professionally, respectfully, and effectively, • A resilient mindset to work through difficult calls with compassion, • Motivation to receive feedback and continually grow, • A team-oriented mindset to foster collaboration and new ideas, • Experience with high call volume, • Working knowledge of Excel (preferred but not required) We provide our full-time employees with: • 75% coverage of health, dental, and vision insurance, • Free virtual health plan, • Health Savings Account, • 15 PTO days accrued annually, • 6 paid holidays per year, • 401(k) with employer matching, • Life Insurance Salary: $21.00/hour We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.

Job DescriptionRooms Controller PURPOSE OF POSITION Reporting to the Director of Front Office the Rooms Controller is responsible for ensuring room blocking, assignments, inventory balancing, OPERA system upkeep of packages, posting codes etc. post stay billing/routing matters are handled timely and accuracy. This role will work with also assist with any reservation requests. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Excellent organizational and computer skills., • Possess a gracious, friendly, and fun demeanor., • Ability to multitask, work in a fast-paced environment and have a high-level attention to detail., • Strong verbal and written communication skills in English., • Ability to work independently and to partner with others to promote an environment of teamwork., • Ability to analyze data and trends and create strategies for improvement., • Creative, effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills and the ability to make sound and timely business decisions., • Results oriented with the ability to be flexible and work well under pressure., • Must possess excellent computer skill and property management system skills., • Must have excellent communication skills. Must be able to receive instructions and make reports with accuracy., • Must show excellent computer proficiency such as with MS Office (Word, Excel, Powerpoint, etc.), • Answering incoming phone calls (when available), • Assign room according to guest request and preferences whenever possible., • Pre-register designated guests and prepares key packets., • Organize and coordinate check-in/pre-registration procedures for arriving groups., • Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff., • Ensure rates match market codes and document exceptions., • Verify and adjust billing for guests, • Ensure daily arrivals have accurate method of payment, communicate and address or correct accordingly, • Responsible for maintaining, tracking & updating airline reservations through the Alaska Airline extranet, • Perform duplicate reservation checks; block rooms, • Maintain OPERA PMS system changes of rooms packages, transaction codes, auto post transaction code., • Maintain OPERA PMS allowances and adjustments report to Executive team seven days a week for daily allowances and adjustments with proper explanation reason codes and manual explanations., • Work with Revenue Management and Finance on keeping all rooms package in place for smooth guest check out., • Supporting in the management of front desk general email inbox., • Follow up with guests to ensure their requests or problems have been met to their satisfaction., • Follow the company's brand standards and code of business conduct., • Maintain positive and productive working relationships with other employees and departments, • Adhere to hotel grooming standards at all times, • Use professional and polished language in all written and oral communication, • Dedicated to creating personalized experiences and lasting memories for our guests, • Ensure the implementation of the highest standards in guest service, constantly seek out ways to improve product and service as well as increase volumes and profits, • Follow department policies, procedures and service standards, • Follow all safety policies, • Answering phone calls for guests who are interested in making reservations or have questions about their reservations, • Maintain a high level of knowledge concerning hotel services in communicating with customers, • Adhere to Forbes standards at all times, • Respond to customer requests promptly and with accuracy, • Providing customers with information about the hotel’s accommodation options, rates, and amenities, • Collecting and processing payments from guests or from Canary (third party authorization form), • Communicating with other departments, such as housekeeping and maintenance, to ensure that guests’ requests are met, • Updating and maintaining customer information in the reservation system, • Assisting with guest complaints by resolving it or escalating it to a MOD, • Other tasks as assigned by management, • 30% Confirming, processing, modifying or cancelling reservations, • 30% Reviewing all the routing and billing set up for all transient and group arrivals, looking at traces and flagging any VIPs., • 20 % Pre- registering and pre-keying any group arrivals, • 10 % Assisting with any guest requests, • Maintain a close, cooperative relationship with other departments to guarantee effective communication., • Supervise employees' compliance with sanitation, cleanliness, fire prevention, health and safety standards., • Supervise and maintain the availability, cleanliness and tidiness of items used in the department., • Represent Lotte Hotel’s service standards to all customers and provide them with distinguished services., • Respond to customer requests promptly and with accuracy, • Predict customer needs and strive to resolve complaints, • Protect the privacy and security of guests and coworkers., • Maintain confidentiality of proprietary materials and information., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. BENEFITS AT LOTTE: • Competitive wages, • Medical, Dental, and Vision plans that become available on Day 1 of employment, • Retirement Savings Plan (401k) with company matching, • Two weeks of Vacation Days, • Nine paid Holidays, • Three Personal Days to use every calendar year, • Public Transportation Discount (ORCA), • A rich culture of Team Member Recognition, • A Learning and Development program for our top performers

Job Description About the Company Armada is an edge computing startup that provides computing infrastructure to remote areas where connectivity and cloud infrastructure is limited, as well as areas where data needs to be processed locally for real-time analytics and AI at the edge. We're looking to bring on the most brilliant minds to help further our mission of bridging the digital divide with advanced technology infrastructure that can be rapidly deployed anywhere. About the Role Armada is seeking a Customer Experience Engineer – Federal based in the U.S. to provide hands-on technical and operational support for our growing customer base. This role combines leadership, problem-solving, and technical expertise to ensure an exceptional customer experience from first contact through resolution. You'll take ownership of customer issue resolution across L1, L2, and L3 support, while overseeing critical support operations - including ticketing workflows, reporting, and process optimization. This role involves supporting Federal and public-sector customers, ensuring compliance with government requirements and maintaining the highest standards of data security and operational integrity. This position is highly collaborative and customer-facing, serving as a trusted technical advisor and escalation point. As Armada continues to scale, this role offers the opportunity to evolve into a more strategic leadership position. Please note: this role may require participation in an on-call rotation, including occasional off-hours and holiday coverage. Location. This role is office-based at our Bellevue, Washington office. What You'll Do (Key Responsibilities) Customer Support & Escalations (L1-L3) • Serve as the primary technical support for both commercial and Federal customers, ensuring adherence to compliance and security standards (e.g., FedRAMP, ITAR, or equivalent)., • Handle L1 (basic troubleshooting), L2 (technical support), and L3 (escalations to engineering) based on issue complexity., • Act as a customer advocate, driving resolution for high-priority issues and ensuring a smooth support experience, and ensuring fast response times and SLA compliance., • Own and manage ticketing systems (Zoho Desk, ServiceNow, or equivalent), ensuring efficient issue tracking and resolution., • Develop and refine support processes, escalation workflows, and automation strategies to improve efficiency., • Monitor support metrics (CSAT, response times, resolution rates) and provide insights to leadership., • Identify trends in customer issues and proactively work on solutions to reduce ticket volume., • Conduct post-incident reviews to improve root cause analysis and drive continuous improvement., • Train and mentor new support hires as the team scales. Required Qualifications • 5+ years of experience in Customer Support or Technical Support within SaaS, telecom, or a related industry., • Strong background in troubleshooting, ticket management, and escalation handling (L1-L3 support)., • Familiarity with ticketing and support platforms (e.g., Zoho Desk, Zendesk, Salesforce Service Cloud)., • Ability to work independently and manage multiple priorities in a fast-paced environment., • Experience in Support Operations, including reporting, process improvement, and automation., • Knowledge of compliance and security requirements for government customers (FedRAMP, NIST, etc.)., • Exposure to AI-driven customer support tools and self-service enablement strategies., • Basic scripting or API troubleshooting skills. Citizenship Requirements For select roles, due to the nature of our clientele and the technologies involved, there may be specific nationality or citizenship indicated in the required qualifications section. These roles may involve access to sensitive information that is subject to export control regulations or other legal restrictions. In such cases, employment offers will be contingent upon your ability to comply with these requirements. Compensation & Benefits For U.S. Based candidates: To ensure fairness and transparency, the base salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. In addition to the salary, this role will also be offered equity and subsidized benefits (details available upon request). Benefits • Competitive base salary and equity, • Medical, dental, and vision (subsidized cost), • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA), • Retirement plan options, including 401(k) and Roth 401(k), • Unlimited paid time off (PTO), • 15 paid company holidays per year #LI-AB1 #LI-Hybrid Compensation$96,600—$120,000 USD You're a Great Fit if You're • A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge, • A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude, • Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company, • A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda, • Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you Equal Opportunity Statement At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time. Unsolicited Resumes and Candidates Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.

Job DescriptionJob Summary:The Support Engineer is a customer focused ticket-oriented roll. This role is a hybrid of traditional Tier 1 support responsibilities—such as user support, troubleshooting, and service desk operations—and more advanced Tier 2 functions, including remote server administration and network troubleshooting. The Support Engineer will be resourceful, technically adept, and passionate about delivering exceptional user support while also maintaining critical backend systems.Key Responsibilities: • Serve as the first point of contact for users via phone, email, chat, or ticketing system., • Troubleshoot and resolve basic hardware, software, and peripheral issues (Windows, macOS, Office365, etc.)., • Assist users with password resets, application access, and basic account management., • Document all support interactions in the ticketing system and ensure timely follow-ups., • Provide remote support for servers, including diagnostics, patching, and reboot coordination., • Troubleshoot and escalate more complex networking issues (VPN, firewall, connectivity)., • Manage Active Directory user and group configurations, including security permissions., • Assist with onboarding and offboarding processes, including provisioning and deprovisioning accounts and devices.Operational Duties:, • Participate in the deployment, maintenance, and upgrade of IT assets and systems., • Maintain accurate inventory and documentation of support procedures and IT assets., • Escalate unresolved issues to Senior Support Engineers or third-party vendors when necessary., • Contributes to the creation and refinement of knowledge base articles and documentation in IT Glue., • Support Engineers are required to obtain or maintain at least One technical certification a year. The certification path must be in line with the services that we provide and be approved by the Service Delivery Manager and or the General Manager. E04JI800nloo40899vb

Job DescriptionSalary: Arcetyp LLC is a growing small business that provides a broad range of consulting services to US Federal Government, US Military, and Commercial clients. Services include Management & IT Consulting, Program & Project Management, and Professional & Admin Services. We accept direct hire candidates only, W2 employee hires. We do not accept 1099 independent consultants. We do not accept staffing firms. We do not accept corp-to-corp (C2C) candidates. We can't sponsor H1B. Arcetyp LLC is looking for a Psychiatric Technician. This position is onsite and located in Okinawa, Japan. POSITION RESPONSIBILITIES: Essential Job Functions: • Inpatient Care for Acute Psychiatric and Intermediate Units., • Assist in initial intake assessments and triage interview., • Assist in counseling and orient patients to the unit procedures and policies., • Perform ward searches., • Monitor use of dangerous items., • Answer telephone calls and relay pertinent information to providers if required., • Assist in a variety of treatment modalities including but not limited to biofeedback, stress management, and group therapy., • Coordinate and perform routine training in prevention and management of assaultive behavior., • Assist with patient education., • Perform routine ward procedures for admission, discharges, and patient transfers., • Monitor patient safety; be able to do physical restraint procedures such as applying manual and mechanical restraints., • Manage agitated patients; identify and report symptoms of homicidal or suicidal patient; perform line of sight one-on-one observations., • Understand the rules of confidentiality as applies to patient and health care provider during all aspects of care; instructpersonnel in psychiatric patient rights., • Outpatient Care, • Perform ongoing risk assessment; assist in maintaining therapeutic milieu., • Transcribe physicians orders., • Foster a therapeutic relationship with psychiatric patients; observe patient progress during treatment., • Organize and facilitate patient groups and activities., • Escort patients safely on and off the unit, know the patient management for elopement risks; take patients out on field trips., • Monitor patient safety; be able to do physical restraint procedures such as applying manual and mechanical restraints., • Manage agitated patients; identify and report symptoms of homicidal or suicidal patient; perform line of sight one-on-one observations., • Maintain all records required on patients to include data entry and retrieval on CHCS and CIS computer systems., • Perform a range of diagnostic support duties which include but is not limited to drawing blood for lab studies; collect and label specimens; take vital signs; and assist the doctor in a variety of diagnostic examinations., • Understand the rules of confidentiality as applied to patient and health care provider during all aspects of care; instructpersonnel in psychiatric patient rights., • Respond to emergency situations within area of competence and initiate appropriate action and documentation (restraint calls, fire calls, and disaster situations)., • Monitor and discontinue IV fluids as directed by government supervisor if certified., • Run the outpatient front desk areas; assist patients with questions and information; offer courteous and attentive assistance., • Follow the Commands mission and values of Service, Professionalism, Teamwork, Respect, and Compassion, • Schedule patient appointments through the CHCS computer system. Coordinate and assist the Primary Care Provider incontacting patients who miss appointments., • Ensure that all records are properly maintained, constructed, and secured in a controlled access area, • Dispose of the Secondary Convenience Record after maintaining for three years., • Prepare and pull all outpatient records for scheduled appointments., • Perform End of Day processing in accordance with local instructions., • Perform psychiatric testing/screening evaluations if certified and as directed by government supervisor MINIMUM QUALIFICATIONS: • Possess a National Certification as a Psychiatric Technician from the American Association of Psychiatric Technicians., • Possess a minimum of one year of experience as a psychiatric technician within the last 2 years., • Provide two letters of recommendation written within the preceding two years from a manager, director, or direct supervisor of a Mental Health Clinic attesting to the HCWs applicable clinical skills., • Letters shall attest to the HCWs communication skills and ability to relate to patients as well as professional and other inter-personal skills among staff members and must include: name, title, phone number, date of reference, address and signature of the individual providing the recommendation. Min. Citizenship Status Required: U.S Citizenship. LOCATION: Okinawa, Japan COMPENSATION: Pay and benefits information for this position will be provided to interested candidates that apply. Arcetyp offers a package of compensation and benefits to full-time salaried employees. Pay and Benefits from our client: we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities. Arcetyp is an Equal Opportunity Employer and we highly value diversity of our workforce. We accept resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status.

Job Description Join Our Team at True North Group! Position: Entry-Level Sales Agent Number of Openings: 1 Territory Role Available Start Your Career with True North Group If you're ready to stop clocking in and start leveling up, welcome to True North Groupa company built around protecting families, growing leaders, and unlocking potential. We partner with small business owners to bring world-class supplemental benefits to their employees, and we're looking for energetic, coachable individuals to help us expand. We want you to provide real conversations that make a real difference. This is a ground-floor opportunity for those ready to hustle, learn, and grow into something more. What You'll Be Doing As a Sales Agent, you'll work face-to-face with business owners and employees in your area. This is an outside sales positionyou'll be out in the field, not stuck behind a desk. Your role will include: Setting and attending appointments with small businesses Presenting supplemental benefit packages to employees in group settings Helping individuals select the right coverage for their needs Following up with clients and providing ongoing support Using CRM tools to track your progress and set goals Plugging into a structured, supportive team culture What You'll Get At True North Group, we reward hustle with real benefitsnot just promises. You can expect: Weekly Draw Pay with commission and bonuses Day-One Training and ongoing mentorship Incentive Trips, Stock Bonuses, and Weekly Recognition Career Advancement Paths into Leadership and Training A Team That Invests in Your Personal Growth What We're Looking for We don't require sales experience, just the right mindset. We train the skills, you bring the energy. We're looking for someone who is: Comfortable talking with people Motivated by growth, achievement, and team wins Positive, coachable, and adaptable A fast learner who can follow systems and plans Willing to get licensed in Health & Life insurance within 30 days -we reimburse the fees and support your preparation. Extra Credit If You've Got: Bachelor's degree or associate's degree recent graduates welcome. 2 years customer service or hospitality experience A background in sports, leadership, or team-based environments Entrepreneurial drive or interest in business ownership This Isn't Just a JobIt's a Launchpad If you're looking for a "clock-in, clock-out" job, this isn't it. But if you want to grow, get paid what you're worth, and be part of something that matters then you're in the right place. Apply now, and let's get you started.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off, • Wellness resources, • Company parties, • Free food & snacks Are you ready for an opportunity thats as rewarding as it is fun? At Constance Anns State Farm office, were all about protecting what matters most and doing it with a smile! If you love helping people, building relationships, and working with an awesome team, this is your chance to shine. Meet Constance Ann Our Fearless Leader! Constance Ann has been part of the State Farm family since 2008 and brings years of experience, passion, and a commitment to excellence. Shes not just the owner; shes the heart of our Kirkland office, leading with kindness and a can-do attitude. When shes not helping clients or mentoring her team, you might find her exploring Totemlake or cheering on local sports teams! What Youll Be Up To: • Be the friendly, helpful face our Kirkland clients love to talk to answering questions, solving problems, and making insurance simple (and dare we say, enjoyable?), • Help customers update policies, handle billing, and navigate claims like a pro!, • Share your superpowers by explaining coverage options in a way that just makes sense, • Team up with Constance Ann and the gang to find new leads, set appointments, and grow our community of happy clients, • Keep our office organized and running like a well-oiled machine (bonus points if you love a tidy desk!), • Stay sharp on all things State Farm from products to policies and everything in betweenWho You Are:, • A people person with a sunny attitude that could brighten anyones day, • A multitasking wizard who loves keeping things organized and on track, • Comfortable with computers and quick to learn new tech tricks, • Ready to jump in, help out, and grow with a team thats got your back, • Bonus points if you have experience in customer service, sales, or insurance, but your enthusiasm and willingness to learn are what really matter!Why Youll Love Working With Us:, • Competitive pay that rewards your hard work (because superheroes deserve it!), • Training that turns you into a State Farm insurance ninja, • A fun, supportive team environment think casual Fridays, team lunches, and plenty of high-fives, • Benefits like health, dental, and retirement plans to keep you covered Lets protect Kirkland together with a smile!

Job DescriptionPOSITION SUMMARY: The Manager Data Management & IT Development provides both technical leadership and strategic coordination to ensure the reliability, security, and efficiency of ULMSs data and technology environment. Under the guidance and direction of the Director of Data Management & IT Development, this role oversees the organizations data systems, IT infrastructure, and digital tools, ensuring that information is accurate, accessible, and actionable across all departments. Combining hands-on systems administration with supervision of IT and data management staff, the Program Manager leads cross-functional initiatives that improve service delivery, organizational effectiveness, and digital equity. The ideal candidate is a mission-driven, collaborative leader who can translate technical concepts into practical solutions that strengthen ULMSs technological capacity to empower communities and advance equity. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • High school diploma or equivalent required. Bachelors degree in Information Technology, Computer Science, Public Administration, or related field preferred., • 5+ years of progressive experience in IT systems, data management, or network administration., • 2+ years of supervisory experience managing IT or data teams., • Proficiency in Windows/Linux environments and cloud platforms (Microsoft 365, Google Workspace, Azure, AWS)., • Strong understanding of cybersecurity, data privacy, and risk management., • Experience with Salesforce, Apricot, Raisers Edge, or similar nonprofit CRMs., • Knowledge of networking, VPNs, firewalls, and backup/recovery systems., • Familiarity with help desk, RMM, and endpoint security tools., • Commitment to ULMSs mission of empowerment, equity, and community service., • Strong communication skills with the ability to translate technical concepts for non-technical audiences., • Excellent leadership, problem-solving, and decision-making abilities., • Strategic thinker with organizational and time management strengths., • Collaborative, adaptable, and solutions-focused., • Ability to work evenings and weekends as needed., • Nonprofit or community-based program experience preferred., • Certifications such as CompTIA Network+/Security+, MCSA, PMP, or ITIL are strongly preferred. ULMS Total Compensation ** Most Benefits will take effect on the 1st of the month following a 60-day waiting period • Medical - $8,741.40 per year, • Dental - $570 per year, • Vision - $65.04 per year, • Group Life & ADD - $41.70 per year, • Employee Assistance Program - $57.60 per year, • 403(b) retirement - $100 per month, • Health & Fitness Benefit - $419.88 per year, • LinkedIn Learning Account, • Professional Development Funds up to $1500 per year for approved professional development activities Paid Time Off • ~ 3.5 weeks of PTO accrued annually during first 24 months of employment, • 8 annual personal holiday/health and wellness days* At Urban League of Metropolitan Seattle, we dont just accept difference we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment or services on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.

Job DescriptionOverviewAt TurnPoint, a leading Managed Service Provider (MSP), we are pioneering innovative technical solutions that are transforming the ways businesses operate. Are you someone with a background in customer service looking to break into technology? This role at a fast-paced, boutique IT firm may be for you. No previous tech experience is required, just enthusiasm for technology and a desire to help solve issues. We will provide you with the tech training necessary to succeed at TurnPoint, in this role and beyond. You will function as the administrative point person on the TurnPoint Service Desk team for this client, including: leading meetings with this client's stakeholders, reviewing tickets to identify items needing escalation/attention (and any roadblocks), escalating VIP tickets, and just generally keeping our talented team of professionals set up for success. You will work hand-in-hand with the scrum master, project managers and technicians, and even senior leadership as necessary. You will be in charge of escalating key executive and tech issues appropriately to managers. We anticipate that 80% of your time will be focused on this specific client. Required Infrastructure: This is a work from home role and we require employees to have the following (at their expense) • Home (fixed) internet with an upload speed of at least 20Mbps, • Either an iPhone capable of running the latest version of iOS or an Android device running either the current version of Android or the previous version of Android (versions Android 15 and 16 at this time)., • A mobile data plan with voice, text, and data and hotspot functionality (as a backup to your fixed broadband).Key TechnologiesExperience Preferred, • Windows 11+, • Windows Server 2022+, • Apple Operating Systems, • Microsoft 365, including Microsoft Teams and Microsoft Outlook, • Asana, • AirtableKey Responsibilities, • Customer Service Responsibilities: 60%, • Project Management:30%, • Leadership: 8%, • Special Requirements: 2%Customer Service Responsibilities: 60%, • Triaging customer requests over email and phone, • Dispatching tasks to colleagues, • Scheduling work with customers, • Perform tech tasks as self-assigned and assigned by tech managers (and ancillary procurement tasks as necessary), • Consulting with customers to determine the severity and impact of their issues, • Act as liaison between clients and technical staff., • Function as client interface on phones and ticket thread intake including:, • Provide support Monday – Friday, 8AM-5PM PT and rare after hours work as required., • Proactively identify, prioritize, diagnose, troubleshoot customer service issues and escalate accordingly., • Maintain awareness of current work and status, managing tasks through to successful closure., • Create tasks, to contribute to client onsite visits and related meetings., • Effectively utilize online tools: ZenDesk, Asana, Airtable, OneNote and other tools as required., • Monitor and update all assigned tickets on a daily basis., • Record and document tech processes to contribute to TurnPoint Tech Manual.Projects: 30%, • Prepare for and run client meetings, ensuring that the appropriate technical resources from TurnPoint are on those meetings., • Ensure that the clients inventory stays up to date and that we are being proactive about ordering equipment to stay ahead of their hiring needs., • Ensure the success of tickets and projects by helping the team plan the most efficient way of handling on-site related tasks., • In conjunction with leadership, work on various projects across departments (including operations, tech, and customer service). Leadership Responsibilities: 8%, • Exemplify and champion superior client communication and service., • Emphasize quality, continuous improvement and high performance., • Enact and champion company policies., • Track, route and redirect issues to correct resources and internal team for support., • Balance support ticket threads, task execution and project work for timely completion., • Escalate unresolved client queries to the next level of support properly and in a timely manner., • Adhere to workflow best practices: attention to detail, thoroughness and follow-through., • Train and mentor the tech team on proper customer service strategies, including issues that are specific to the client you are focused on.Special Position Requirements: 2%, • Obtain and maintain technical certifications as required., • Other duties as assigned.Physical Demands & Work Environment, • Ability to move equipment and lift 50 lbs. as required.SummaryAt TurnPoint, you'll be part of a team that values collaboration, innovation, and diverse perspectives. We believe in continuous learning and invest in the growth of our employees, including continuous growth and professional development.BenefitsOur comprehensive benefits package includes 2 weeks of paid time off, 100% employer-covered health insurance, Flexible Savings Account, 401K eligibility after 6 months, and more, and we offer flexible work arrangements.Job LocationThough our headquarters are located in Seattle, WA we are open to remote work for the right candidate.Equal OpportunityTurnPoint is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.Salary RangeCompetitive salary commensurate with experience. The salary range for this role is $45K-65K.Application ProcessInterested candidates should apply to this listing. By joining us as a Technical Account Representative, you will not just be stepping into a new job - you'll be taking a crucial role in a transformative journey, both for TurnPoint and the clients we proudly serve. If you're ready to take your customer service and technical skills to the next level in an exciting, fast-paced environment, we can't wait to hear from you. Powered by JazzHR StHGnMrqYp

Job DescriptionD.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary:The position will manage and maintain an Application Maintenance and Support Model for our enterprise platforms including HRIS/HR platforms as well as ERP/financial systems such as Workday, Microsoft Dynamics GP, and other corporate applications. The employee will have a balanced focused on daily operations across these critical platforms that are used across multiple business units, as well as maturing our support models and application roadmaps. Daily operational oversight will include incident management, user provisioning and maintenance, audit assistance, and reporting of issues and enhancements to IT Management teams. The position will report to DA Davidson IT but will work closely with the various business units to assist in projects and initiatives that provide efficiencies and further integration into the cloud strategy. This role will require extensive contact with senior management, external partners, and IT staff to identify opportunities, research upcoming releases and feature impacts across platforms. Qualifications:•Bachelor’s degree in information systems, Computer Science, or a related field; or an equivalent combination of education and experience. •ITIL v4 Foundations certification within one (1) year of hire date. Training and materials will be provided.•Several years of experience supporting enterprise business applications in a mid-sized or large organization is required, preferably with direct experience administering HRIS/HR platforms (Workday) as well as ERP/financial systems (e.g., Microsoft Dynamics GP) and other corporate applications.•Strong understanding of enterprise application support and integration concepts, including experience with data workflows or integrations between systems. •Ability to interpret and create technical documentation and business process workflows.•Familiarity with Workday (or similar HRIS) configuration and security setup, and with Dynamics GP (or similar ERP) administration is highly desired. •Solid knowledge of application security best practices – able to manage user roles, permissions, and segregation of duties within enterprise systems. •Awareness of data privacy and compliance requirements when handling HR and finance data. •Experience conducting or supporting audit processes for system access or data accuracy is beneficial.•Demonstrated ability to troubleshoot complex issues across multiple systems and find root causes in an efficient manner. •Proactive in identifying system risks or inefficiencies and adept at researching and implementing solutions or workarounds.•Excellent communication skills, both written and verbal. •Capable of translating technical information into business-friendly language. •Proven ability to work collaboratively with cross-functional teams.•High degree of self-motivation and ability to work independently with minimal supervision. •Strong organizational skills and attention to detail, especially when managing system changes or simultaneous projects. •Able to adapt quickly to changing priorities or regulatory requirements in the corporate environment. Duties:•Monitor and communicate upcoming changes to enterprise platforms, ensuring stakeholders are informed and prepared.•Collaborate with IT Risk teams to implement and maintain role-based access controls (RBAC), including automation of entitlement management.•Develop and maintain technical documentation, highlighting integration points and infrastructure dependencies.•Identify and participate in relevant communities, workshops, and training to stay ahead of platform trends and updates.•Coordinate with IT and vendors to manage major incidents and ensure timely resolution across supported platforms.•Lead efforts to maintain daily operational continuity and system stability, supporting the IT Service Desk with issue resolution guidance.•Define and enforce service level agreements (SLAs) in partnership with end users to set expectations for problem resolution.•Partner with business units to implement platform changes and enhancements that support daily operations and strategic goals.•Create and manage application roadmaps for Workday, Dynamics GP, and ATS systems, aligning with organizational priorities.•Maintain training materials and procedural documentation to support platform usage and administration.•Evaluate and recommend updates to policies and procedures, especially in anticipation of business growth or expansion.•Support regulatory audits and legal requests by providing relevant system data and documentation.•Represent IT in firm-wide initiatives and projects related to core platforms.•Facilitate regular meetings with business leaders to escalate issues and drive platform improvements.•Participate in vendor-led training and conferences to gather insights and identify potential impacts to enterprise platforms.•Apply project management and Agile-Scrum methodologies to guide platform-related initiatives.•Establish and uphold change management and quality assurance standards across supported systems.•Develop and maintain quality assurance materials and actively participate in testing activities.•Perform other related duties as assigned. What we offer:Competitive salary plus excellent benefits and perks including, but not limited to: •Medical, Dental and Vision•Company 401(k)and ESOP contribution •Generous sick, vacation, and maternity/parental leave•Paid holidays•Professional Development Opportunities•Tuition Reimbursement ($15,000 lifetime cap)•Discounted personal insurance including home, auto and recreational vehicles•Charitable gift-matching program•Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work. The potential base pay hiring range for this role is $29.00 - $31.00 per hour. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson's California Resident Privacy Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCascade Asset Management Company (“Cascade”) is proud to protect and grow capital in service of Bill Gates and the Gates Foundation Trust in support of their mission-related and philanthropic activities. Mr. Gates and the Foundation Trust are committed to creating a world where every person has the opportunity to live a healthy, productive life. Located in the Seattle area, Cascade applies its fundamental, long-horizon investment approach across asset classes and geographies, primarily through direct investing, as well as through a select group of funds and segregated accounts. Cascade offers the unique blend of being part of a team that manages a multi-billion-dollar portfolio while also working with professionals in a culture that values intellectual curiosity, collaboration, and respect. Team DescriptionThe Technology Service Desk is responsible for providing high-quality technical support to our internal clients. We are a small and nimble team, and this role will have the opportunity to work on a variety of key technology systems and devices. We pride ourselves on providing a high standard of support to ensure our users can do their jobs efficiently and effectively. Position DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. The ideal candidate will have a proven track record supporting complex technology environments, a passion for customer service, and the initiative to drive process improvements. Demonstrated excellence in organization and time management, a willingness to go above and beyond, and a positive, enthusiastic approach are essential to success at our organization.Team members are expected to provide exceptional support to end users across a range of technologies, including Microsoft 365, Windows 11, iOS, A/V systems, and identity access management systems. This role involves balancing daily service requests with various projects, enabling our clients to leverage technology to its fullest potential.Key Responsibilities • Deliver prompt, thorough technical support to end-users in person and remotely via FreshService, email, Microsoft Teams, and other tools, • Manage user accounts, permissions, and objects across Microsoft 365, Active Directory, and other technology systems, • Troubleshoot hardware, software, and identity access management issues; resolve or escalate problems while proactively managing the ticket lifecycle, • Deploy, troubleshoot, and maintain Windows 11 laptops and iPhones/iPads for end-users, • Facilitate technology needs for new employee onboardings, role transfers, and departures, • Manage hardware and software inventory, • Set up, operate, maintain, and troubleshoot A/V equipment, including Surface Hubs and Microsoft Teams Room Systems, • Maintain accurate and up-to-date documentation of technology systems, procedures, and configurations, • Assist with general IT administration functions and special projects as assigned, • Participate in a weekly on-call rotation for 24/7 supportSkills and Qualifications, • 3+ years of experience in a corporate Service Desk or related IT service role, with experience supporting executive users and complex environments, • Undergraduate degree preferred, • Expertise in Windows 11, Microsoft 365, and Active Directory Users & Computers, identity management (Okta preferred), • Operational knowledge of iOS for iPhone and iPad, • Strong troubleshooting skills across hardware, software, and A/V systems (Surface Hub and Microsoft Teams Room System preferred), • Familiarity with Power Platform (Power Automate, Power Apps) and automation tools is a plus, • Excellent verbal, written, and interpersonal communication skills, • Highly detail-oriented with a commitment to data quality, integrity, and accuracy, • Ability to handle information with discretion and confidentiality, • Ethical, with sound judgment and creative problem-solving skills, • Strong time management and organizational skills with the ability to prioritize, multi-task, and meet deadlines, • Ability to develop and maintain relationships and collaborate effectively within the team and across the organization

Job DescriptionCompany Description Who We Are We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you Our Mission To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal. Job Description Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. ROLES AND RESPONSIBILITIES: • Provide high level customer service and hospitality to clients, • Assist the Studio Management in daily studio tasks and projects, • Maintain a positive attitude and take initiative, • Provide support to the SoulCycle instructors to ensure a successful class check-in process, • Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie, • Assist with the training and coaching of new hires for the front desk staff team, • Maintain product knowledge for all studio retail operations, • Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture, • Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors, • Common area cleaning, including, front desk, lockers, retail shelves, office and hallways, • Bathroom and changing room cleaning PAY TRANSPARENCY $21.26 per hour Qualifications • Must have customer service experience, • Must have the ability to prioritize and multi-task within a fast-paced environment, • Must be willing to initiate tasks and perform duties without direction, • Must have excellent communication skills and be able to work with a wide range of personalities, • Must have outstanding customer service and problem solving skills, • Must have a positive, can-do attitude, • Must have friendly and professional phone and email etiquette, • Must have superior organizational skill, • must have at least 3 days of availability week over week totaling 20 hours with one of those days being a Saturday or Sunday., • All employees are expected to be available to work peak holiday shifts. #LI-SC Additional Information For additional Information visit our Career Site:

Job DescriptionIt’s more than just numbers. Miller Kaplan is a different kind of CPA firm; we believe in building a legacy—yours. We want to give our clients the very best, and we understand that begins with helping our employees be their best through professional mentorship, life-work integration, and a sense of community. That starts with you!Job Summary:An Audit intern is responsible for assisting the Audit department in processing financial reports and analyzing account statements. The Audit intern will shadow tenured staff on the procedures of an audit to familiarize themselves with the process. Duties/Responsibilities • Execute and document testing of client controls and financial statement account balances with clear explanations and results using appropriate standards., • Learn to prepare audit documentation., • Support the execution of an audit through performance of assigned tasks and professional client interactions., • Make photocopies; mail, scan, and email documents; and perform other clerical functions., • Perform other related duties and projects as assigned.Education and Experience:Required:, • Must be enrolled in an accredited college or university and pursuing the following degrees/majors: Bachelor of Accountancy, Master of Accountancy, or equivalent program., • Must have a current/most recent GPA of 3.0, or above.Preferred:, • Pursuing educational requirements for CPA licensure. Required Skills/Abilities: • Able to manage multiple tasks, prioritize, and meet deadlines., • Ability to act with discretion, tact, and professionalism in all situations., • Excellent organizational and time management skills., • Excellent written and verbal communication skills., • Proficient with Microsoft Office Suite or similar software., • Proficient with QuickBooks., • Strong professional service ethic, client focused, and results driven. Physical Requirements: • Must be able to lift up to 15 pounds at a time., • Prolonged periods sitting at a desk and working on a computer. Benefits: LIFE: • Competitive Salary: We value your dedication and hard work. We offer a competitive salary of $24-28/hr. for this role., • Generous Paid Time Off: Start with 20 days and watch it grow, plus 2 extra days annually for managers., • Comprehensive Healthcare: Medical options include HMO, PPO, HDHP, with fully covered dental and vision for you., • Flexible Spending Accounts & Health Savings Accounts: Manage healthcare expenses conveniently with a benefits debit card., • Hybrid & Remote Flexibility: Work-life balance matters! Enjoy flexibility based on your role., • Insurance Benefits: Basic life insurance, voluntary life insurance, and long-term disability coverage., • Dependent Care and Pet Insurance: Covering loved ones, furry or not, with flexible spending accounts and pet insurance., • Bereavement Paid Time Off: Time to grieve and heal without work worries., • Social Events: Networking and unwinding at virtual and in-office firm social events., • Community Involvement: Volunteering events that give you and your team a chance to give back and grow stronger together., • Referral Bonuses: Earn rewards for growing our team and client base., • Commuter Benefits: Funds for transit and parking to ease your daily commute., • Retirement Plans: Tailored 401(k) Profit Sharing Plan for your financial future., • Support for Professional Certifications: Assistance on your journey to CPA or CFE, including study materials, exam reimbursements, and bonuses. Miller Kaplan does not accept unsolicited candidates, resumes, or referrals from staffing agencies or third parties unless there is a signed agreement in place. Any submissions to any employee or owner of Miller Kaplan without a pre-existing agreement will be considered Miller Kaplan’s property and not subject to fees. For existing agreements, a role must be approved by the People & Culture department in writing and open to external search; otherwise, submittals and referrals will be considered Miller Kaplan property and not subject to fees. For inquiries regarding referrals or contracts, please contact . Miller Kaplan is an equal opportunity employer and will consider all qualified applicants for employment, without regard to race, color, religion, sex, national origin, disability, or any other legally protected status in accordance with applicable federal, state, and local laws. We also consider qualified applicants with criminal histories, in compliance with federal, state, and local regulations. Miller Kaplan is unable to sponsor applicants for employment visas now or in the future, unless otherwise specified in the job posting. Miller Kaplan participates in E-Verify. Go to to learn more.

Job Description About Ardurra At Ardurra, we’re more than an engineering and consulting firm—we’re a team dedicated to shaping the future through smart solutions and strong partnerships. Our mission is simple: empower our people to deliver innovative, sustainable projects that make a real impact on communities. Guided by our core values—Client Driven, Uniquely Nimble, Low Bureaucracy, Team Collaboration, Unlimited Opportunities, Relationship Focused, and Entrepreneurial Spirit—we foster a culture that puts people first. Overview Ardurra is seeking an Aviation Senior Project Manager to join our growing team in the Pacific Northwest! This exciting opportunity is available in multiple locations, including Seattle, WA; Portland, OR; Salt Lake City, UT; Spokane, WA; Coeur d’Alene, ID; Boise, ID; and Cody, WY. We offer relocation assistance and a signing bonus to help make your transition seamless. For experienced professionals, this position is available on a hybrid or fully remote basis, giving you the flexibility to work where you thrive while contributing to impactful aviation projects. Join a company that values innovation, collaboration, and your career growth as we continue to shape the future of aviation infrastructure. Primary Function Ardurra is looking for an Aviation Client Services Manager/Project Manager for our growing aviation group. In this key role, you will be responsible for overseeing projects and serving as a client manager for airport design and construction projects within specific regions. The ideal individual will provide mentoring to junior staff, QA/QC, and pursue relationships with existing and potential clients. The ideal individual for this role will be joining a very well-established aviation group with a diverse workload in airfield service projects. From project planning, regulatory approvals, environmental compliance, financial planning, legislative strategy, land acquisition, and design phasing, this individual will be heavily involved in projects from design to completion! The individual will also be required to serve as Client Services Manager for Ardurra clients to maintain effective communication with customers, update the status of existing projects, and develop ongoing new business. Required Qualifications • Bachelor’s Degree in Civil Engineering from an ABET accredited college, • Minimum of 10 years’ progressive experience designing and delivering projects in the aviation sector, • Professional Engineer’s license, • Experience in airport design, construction administration, and project management, • Strong knowledge of FAA advisory circulars related to airport design and the FAA grant process, • Excellent communication skills, • Ability to lead and mentor existing staff and develop new staff as needed to support growth of the aviation group, • Managing projects involving development of detailed designs, plans, specifications, reports and cost estimates for airports and a variety of other aviation related projects, • Develop proposals as required in response to requests for proposals/qualifications and help identify teaming opportunities, • Ability to guide, direct, and coordinate with multiple departments and/or sub-consultants for multi-discipline projects, • Ability to create, calibrate, modify, and suggest alternatives for plans, and interpret and communicate the results to others, • Perform communication and business development duties with current and potential clients $140K to $180K (DOE) Physical Requirements • Prolonged periods sitting at a desk and working on a computer, • Ability to navigate various locations and settings of the company, • Occasionally lift and/or move up to 25 pounds, • Must possess a valid driver’s license and be able to safely operate a vehicle While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation. NOTICE TO THIRD PARTY AGENCIES: Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates. #LI-FP1

Job Description Night Auditor (Overnight Front Desk Agent) Pay Range for this role is $23.77/hour + benefits and perks! Scheduled shifts for this role is 11p-7a (overnight) (2-3 nights per week) Kimpton Hotel Monaco Seattle 1101 4th Ave (4th & Spring) Benefits & Perks • Hotel + restaurant discounts in all of Kimpton + IHG – worldwide!, • Paid Time Off – sick & vacation pay with rollover, • Paid Holidays - after 90 days, • Paid parental & medical leave after 6 months of employment for exempt managers, • Affordable medical/dental/vision/HSA plans, • Basic Life Insurance (employer provided), Supplemental Life Insurance, • Short Term Disability Insurance, • Long Term Disability Insurance, • Hospital Indemnity, Critical Illness & Accident Insurance, • Tuition Reimbursement We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Night Auditor (Overnight Front Desk Agent) is responsible for check in and check-out, phone operations, navigating guest requests & issues all while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return! Some of your responsibilities include: • Review arrivals noting special requests, blocking rooms as needed., • Check in and out hotel guests in a confident, professional and friendly manner., • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information., • Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift., • Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages and any special requests., • Follow established key control policy., • Ensure proper credit policies are followed., • Submit all lost & found articles accompanied by a completed lost & found report., • Familiar with all fire and emergency procedures., • Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty., • Verify credit limit report., • Monitor room availability throughout the day., • Review daily the selling status of the hotel using yield management system., • Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Engineering, Valet., • High school diploma or general education degree (GED)., • Previous experience in a customer-facing role., • Flexible schedule, able to work evenings, weekends and holidays., • Work well under pressure, dealing with many arrivals and departures within a short period of time., • Able to calmly handle guest problems with ease. Be Yourself. Lead Yourself. Make it Count. The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.