It service desk jobs in New York, New York (NY) StateCreate job alerts

Here are the key responsibilities of a front desk manager: Staff Management: Hire, train, and supervise front desk staff. Schedule shifts and manage staff workloads. Conduct performance evaluations and provide feedback. Customer Service: Ensure clients receive a warm welcome and efficient service. Handle guest complaints, requests, and inquiries promptly and professionally. Maintain a high standard of customer service and hospitality. Operations Management: Oversee daily front desk operations to ensure efficiency. Ensure that the front desk area is clean, organized, and well-maintained. Implement and enforce policies and procedures. Reservation Management: Manage bookings. Billing and Payments: Oversee the check-in and check-out process, including billing. Ensure accurate recording of guest charges and payments. Handle cash, credit card transactions, and financial reports. Communication: Maintain open and effective communication with staff and other departments. Relay important information to staff and ensure they are informed about policies and procedures. Handle incoming calls, emails, and messages. Client Experience: Monitor and enhance the overall client experience. Address and resolve any issues that affect client satisfaction. Implement initiatives to improve client services and experiences. Problem-Solving: Handle emergencies and difficult situations with composure. Resolve conflicts between staff and clients. Make quick decisions to ensure client satisfaction and operational efficiency. Reporting and Analysis: Prepare and analyze reports on front desk activities and performance. Track key metrics such as occupancy rates, revenue, and client satisfaction. Identify areas for improvement and implement changes. Inventory and Supplies Management: Manage front desk supplies and equipment. Ensure an adequate stock of essential items such as keys, forms, and stationery. Coordinate with vendors and suppliers as needed. Compliance and Security: Ensure compliance with company policies, local laws, and regulations. Maintain security protocols to protect clients and staff. Ensure confidentiality of guest information. Training and Development: Provide ongoing training and development opportunities for front desk staff. Keep staff updated on new policies, procedures, and technologies. Foster a positive and collaborative team environment.

Frederic fekkai salon is currently hiring a professional, positive and energetic assistant salon manager to work in our busy, upscale salon located in the mark hotel. A successful candidate has excellent organization and people skills and can multi-task. Ultimately, the assistant salon manager is responsible for boosting client satisfaction, supporting the luxury service environment of the salon, and supporting the growth of the business. Job responsibilities: assist in managing day to day operations of the salon front desk and salon operations duties such as scheduling clients, manage and stock inventory, and track employee work hours, sales, and pto usage. Ensure our fekkai standards and values are embraced and maintained by salon staff effectively manage a variety of personality types with clients and team members to create and maintain a luxury experience and environment manage potential conflict with poise, calm, and ease to ensure client satisfaction and employee engagement responsible for addressing client issues greet and interact with clients and customers as they book services/appointments, arrive at the salon, engage in our services, purchase products, and schedule follow up appointments looks for opportunities to assist team members and clients at all times assist managers with writing and conducting employee performance evaluations requirements: minimum 3 years salon experience is required. Available for full time work, with a flexible schedule that may include evenings, saturdays and sundays. Schedule changes week to week and the salon is open 7 days per week experience with cash operations and past work in a luxury salon is a requirement for the position. Must possess excellent communication skills, both verbal and written. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail must possess exceptional strong customer service and problem-solving skills ability to compute basic mathematical calculations. Ability to decipher and update various reports. Create reports upon request. Weekend availability. Schedule for this position is not set. Must be available to work all shifts and be able to flex schedule based on business demands. Must possess a positive, “whatever it takes” attitude. Candidate must be well groomed and professional. We offer a competitive salary and an excellent benefits package including the following: medical/dental/vision/insurance – life insurance – 401(k) savings plan – commission on retail sales – paid time off if you are a professional, positive, energetic individual who enjoys working with people and you are interested in working with us, forward your resume/qualifications for immediate review. Job type: full-time pay: from $60,000.00 per year benefits: 401(k) 401(k) matching dental insurance employee discount flexible spending account health insurance paid time off parental leave retirement plan vision insurance experience level: 3 years shift: 8 hour shift experience: management: 3 years (required) salon: 3 years (required) keyholder: 3 years (required)

Full job description SevenBell Fitness is looking to add to our growing team as we continue to thrive coming out of the pandemic. We are an exclusive, limited membership fitness facility in Prospect Heights, Brooklyn, two(2) blocks behind the Barclay’s Center. Every Front Desk Associate is the face of our facility; you are the person a member sees when he or she first walks into the gym. It is important that this person has a positive, upbeat personality with great communication skills. This position wears many hats and so offers great opportunity for personal growth within a business. Any applicant should be able to multi-task between answering phone calls, organizing, and assisting customers. Room for growth increases exponentially if the applicant has experience in and an understanding of sales. The perfect candidate for this position must have the following criteria: Comfortable sending out and responding to e-mails from members is a must. Must have excellent communication skills. Skilled in managing customer interactions Highly organized individual. Loves working and connecting with people. Being open to learning and adapting quickly is important to us A positive upbeat personality. The ability to multitask. Customer service-oriented. Punctual, responsible, and detail-oriented. Responsibilities of the Front Desk include but not limited to: Greeting and checking in members as they come in. Handling the emails that come in and resolving customer issues in an effective manner. Maintaining data in our systems to make our sales funnels more productive Ensuring a safe and clean health club environment for members and staff. Opening and closing the facility if scheduled. If you fit the bill please apply for the position! Job Type: Part-time Pay: $16.00 - $17.00 per hour Expected hours: 14 per week Schedule: Evening shift Night shift Weekends as needed Work setting: In-person Work Location: In person

looking for people-oriented and energetic candidates to join our CUSTOMER SERVICE AND SALES teams. We specialize in face-to-face and need individuals excited to talk to people. If you are a highly motivated, goal-oriented, and outgoing person, our CUSTOMER SERVICE AND SALES team might be the place for you! What to Expect: Conducting events-based presentations for our clients Creating brand awareness and business development Learning the foundations of sales and marketing techniques Training and developing new representatives Creating and updating customer accounts Giving creative ideas regarding sales and customer service Completing the sales process from start to finish Benefits: Learn transferable sales, marketing, customer service and business development techniques Top performers will receive opportunities to travel and advancement Not a desk job! A bright and uplifting work environment Mentors and leaders who are encouraging and care about your success Learn how to run a business from the ground up Who We Need: Do-it-now type of attitude Can easily overcome obstacles and be solution oriented Ability to work in a fast-paced environment Great work ethic Solid written and verbal skills Excellent customer service and people skills Ability to work independently and with little to no supervision

Job description Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY people do more than diagnose and treat; we uplift the spirits and dignity of patients because we love what we do, and it shows. PAGNY is committed to recruiting and retaining productive and enthusiastic physicians and promotes our health professionals’ wellness. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. The Mission of NYC H&H is to extend equally to all New Yorker, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals (H+H) is the largest public health system in the United States. Responsibilities: The Front Desk Specialist is an integral part of the Administration support staff personnel and is responsible for all aspects of administrative support and for providing general assistance to visitors and staff in the office. • Greet all visitors and employees • Providing excellent customer service to all PAGNY employees. • Interact with clients, co-workers and the general public in a professional and effective manner. • Maintains conference rooms calendars and prioritizes meeting requests and travel logistics • Answers telephones, screens and direct calls • Prepares and submits complete and accurate invoices and expense reports • Prepares correspondence and documents • Reception and sorting of mail and deliveries • Monitors and maintain office equipment and office supplies • Assists with scheduling meetings, conference calls, catering requests, etc. • Tidy and maintain conference rooms, reception area and pantries • Provide general administrative and clerical support • Proactive and able to work independently • Provide coverage as needed for other support staff members • Other duties as assigned Qualifications: • Associates Degree required • Proficient use of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) • Minimum 1-3 years in a similar role • Attention and detail orientated • Customer service experience • Works well under pressure • Ability to prioritize tasks • Excellent interpersonal and communication skills • Benefits include: • Salary range - $45,000.00-$55,000.00 • 10% 401K company contribution after one year of service • Choice of a three-tiered nearly FREE medical plan • Excellent dental insurance including orthodontics coverage • Generous paid time off program Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.