Are you a business? Hire it service desk candidates in New York, NY
Coaching. Mentoring. Leading. These are the core values of our management team. Our goal is to train and develop our new guys to reach success and achieve their goals in record time. We are an outsourced marketing and sales firm, specializing in business development, customer service & acquisitions, and sales and marketing. We bridge the gap between our clients and their customers to truly build a concrete relationship. We’re looking to bring new candidates on board to help us forge those connections. Regardless of their experience, we coach our guys on how to best form those relationships. Responsibilities: Conducting events-based presentations for our clients Creating brand awareness and business development Learning the foundations of sales and marketing techniques Training and developing new representatives Creating and updating customer accounts Giving creative ideas regarding sales and customer service Completing the sales process from start to finish Benefits: Learn transferable sales, marketing, customer service and business development techniques Top performers will receive opportunities to travel and advancement Not a desk job! A bright and uplifting work environment Mentors and leaders who are encouraging and care about your success Learn how to run a business from the ground up Requirements: Do-it-now type of attitude Can easily overcome obstacles and roadblocks; be solution oriented Ability to work in a fast-paced environment Great work ethic Solid written and verbal skills Excellent customer service and people skills Ability to work independently and with little to no supervision
Responsibilities: This position supports the management of the New York Branch application portfolio. This includes the following responsibilities for New York’s in-house applications and purchased third-party applications: · Incident Management · Monitoring of Application Services and Processes · Change Management and Implementation · Management of internal IT controls and policies related to the applications · Coordination of tests and documentation of enhancements This position supports NY changes, processes, and issues in Head Office Applications (e.g. LoanIQ, Front Arena, EDW, etc.) This position requires coordination with Head Office colleagues and third-party vendors/consultants. Limited implementation work with SSIS, .Net, Python, and Tableau. (SQL Server Integration Services) ** Specific Tasks / Responsibilities** · Participating in status calls with business users, Head Office, and external consultants related to the application. · Ensuring all internal guidelines and requirements for the applications’ documentation, change management, and incident management are met. · Troubleshooting and resolving technical issues that arise in the applications. · Managing and implementing changes to the applications Miscellaneous Tasks /Responsibilities · Support local Help Desk Function when needed. Requirements/Qualifications · .NET Framework, C#, PowerShell, HTML, CSS, JavaScript, Visual Studio · Azure DevOps · Python · MS SQL, SSIS, SSRS (SQL Server Reporting Services) · Tableau is a plus · Windows Server, IIS · Effective communications & organizational skills · Able to work, self-sufficiently · Service orientation and attitude · Project Management, Test Management, & Business Analysis Skills · Bachelor’s Degree (Computer Science, Information Technology) ·** Financial Industry background** ** · 2 + years’ experience** BENEFITS: · 100% of the health insurance premium paid by the Bank…medical, dental, vision, Group Term Life up to 2X’s base salary, STD, LTD · Health Reimbursement equal to: Single -$2,050 / Family - $4,050 · FSA · Commuter Benefit Subsidy - $65 · Tuition Reimbursement