It specialist jobs in Medford, New York (NY) State

Responsibility for availability and user support within NASA for the following architectures:. Assignments may be complex in nature where judgment and initiative are required in resolving problems and making recommendations. Troubleshoot, diagnose and resolve PC related failures and initiate corr...

Up to $80K per year / Medical, dental & vision - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls i...

Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, ...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...

Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...

Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

At Home - JobID: 16198 [Retail Associate / Team Member] As a Customer Support Specialist at At Home, you'll: Provide customers a positive shopping experience; Be responsible for building opening and closing tasks; Perform and train team on all customer support responsibilities; Submit facilities,...

The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. The IT Technician’s role is to ensure system operation and fu...

At Home - JobID: 16199 [Retail Associate / Team Member] As a Customer Support Specialist at At Home, you'll: Provide customers a positive shopping experience; Be responsible for building opening and closing tasks; Perform and train team on all customer support responsibilities; Submit facilities,...

The IT Technician role at Oscar is an escalated IT support position for all technical needs at Oscar. We're hiring an IT Technician to join our IT team. This role requires more in depth technical troubleshooting skills & professional communication with end users for full resolution in accordance ...

An extensive knowledge of computer hardware and operating systems common to a business environment. Experience with hosted/cloud-based systems based on MS Azure. ...

Fastly helps people stay better connected with the things they love.Fastlys edge cloud platform enables customers to create great digital experiences quickly, securely, & reliably by processing, serving, & securing our customers applications as close to their end-users as possible at the edge of ...

Provide telephone switchboard operator functions when switchboard is not staffed. Experience with maintaining a computer facility preferred. Provide timely and effective communication with vendors’ support staff and IS Analysts. Monitor interface engine display for possible issues. ...

Assists in coordination with vendors on infrastructure projects. Experience with O365 and MS Office software. Ability to work on multiple projects at the same time. ...

All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or...

The Support Analyst, will be involved in :- Support local of application users (mainly Sales) for the NY Sales desk- Monitor the application with the implementation of procedures and dashboards (Kibana)- Analyze and follow up incidents reported by users- Interact daily with European and Asian loc...

Engage in Level 1 Help Desk support for end users via account support, troubleshooting, and other technical support needs. Handle incoming helpdesk phone calls and email, ensuring appropriate prioritization and escalation of tasks and courteous, timely, and effective resolution of support issues....

Work closely with IT leadership to keep the teams work in line with company priorities, identifying & removing roadblocks to keep our workflow running smoothly. ITIL, ITSM, ITGC, or IT Fundamentals certification. A expert agile practitioner whos worked with a team of engineers to push changes in ...

Benefits: Our organization offers benefits that are the best fit for you at every stage of your career: * Fully paid Pension plan and 401k with Generous Match * Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA) ...

The ideal candidate has prior IT auditor experience and is familiar with SaaS (Software-as-a-Service) Architecture, security, support and operations. Liaison with IT stakeholders, IT Compliance, external auditors, third-party internal audit co-source partner, and other stakeholders as part of pro...