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🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as ___ and ___ bank accounts, we offer ___, ___, a ___ and ___ in the UK, with more exciting things to come beyond. Our UK customers can also ___, ___and ___ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Remote (US) | 💰 $47,000 - $51,200 +___ |___ ✨ At Monzo, we’re building the future of digital banking — one that puts people first, not fees. We believe money should work for everyone, helping you grow, save, and spend in ways that actually fit your life. We started in the UK and became one of the most loved digital banks, trusted by millions. Now, we’re bringing that same energy, innovation, and heart to the U.S. — empowering people to take control of their finances with clarity, simplicity, and confidence. Our U.S. team is on a mission to make digital banking that grows your money, your way. Whether it’s cashback rewards that fit your real habits, high-yield savings with no hidden catches, or smart budgeting tools that simplify life, everything we build is designed to lift people up, not trip them up But what truly sets Monzo apart isn’t just our product — it’s our people. We’re a team of builders, problem-solvers, and big thinkers united by a shared belief that finance can (and should) be fair, transparent, and empowering. We care deeply about the work we do and the impact it has on real people’s lives. If you’re ready to make a difference and help build a bank that rewards people for being themselves, come join us. Let’s grow together. About Us Monzo Group is a leading financial technology company, with over 13 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, and others - most recently at a $5.9 billion valuation in 2024. We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone. About You: You're keen to get involved in an early stage startup and excited for the opportunity to build Monzo in the US. You see customer support as central to the product we are building, and might use the knowledge you develop in this role to scale an operational area at Monzo in the future. You’ll be a problem solver and a strong advocate for customer experience We're looking for someone who isn't afraid to troubleshoot tough problems. When something comes up that no one has seen before you'll work directly with the rest of the team to solve the issue, and help build a process to tackle the same problem in the future. You'll listen to customers' concerns with positivity, empathy and patience. You'll fix whatever's up and help us stop it from happening again. Customers are the heart of Monzo In the UK we're known for our outstanding customer support. We're looking for help building the foundation for our Customer Operations team in the US. You'll be the first point of contact for some of our early US customers. You'll be tackling questions, identifying bugs, and feeding back directly to our product and engineering teams. Our mission is to make money work for everyone, and while having a great app is part of that, having access to world class customer service is another. By solving customers' problems, treating them fairly and being transparent, we believe we can make banking better. This is a unique opportunity to help us shape what customer service will look like as we expand into the US. 💬 Your day-to-day: • You know what great customer support looks like and you're passionate about delivering it at scale, • Investigate and resolve customer complaints and disputes in a professional and empathetic manner, • Providing the best customer support by talking directly and honestly with our customers through a variety of different mediums, focusing on calls and in-app chat, but can include social media platforms and email when needed, • Developing a deep understanding of what our community really wants from a digital banking product and helping us prioritize what we build accordingly, • Proactively spotting patterns in customer feedback to see where we can make positive changes to our processes, tools, or product, • Working closely with our financial crime team to act as the first line of defence to help spot and investigate trends, • Dealing with tricky payments-related queries; investigating when things go wrong and making sure we set it right, • Supporting other members in the customer support team by being a point of escalation and mentoring new joiners. Making sure the rest of the company stays customer-focused and fixated on building the best banking product in the world ✅ You should apply if: • You’re willing to work hours between: 9 am-6pm EST Tuesday - Saturday, • You know what great customer support looks like and you're passionate about delivering it at scale, • You're great at explaining things to people, and have flawless written English, • You delight in investigating complex problems, getting to the root cause, and fixing them, • You're friendly, focused, and super organized, • You're comfortable working in a fast-paced environment and adaptable to constant change, • You're comfortable with ambiguity and able to work independently, • You're excited for a challenge and want to be part of the team that makes Monzo! 🧰 In addition to the above, we'd also love to hear from anyone with: Experience in a support/service role for a financial services company or technical support organization • Interest in financial technology, • Previous experience in a training or coaching role or experience managing cross-functional projects The interview process: Our interview process involves a few main stages: • A quick call with a Recruiter, • A role specific task (written exercise), • Behavioural Interview with a member of the Operations team, • Role specific Interview with a member of the Operations team Our average process takes around 4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process where you can ask any specific questions you might have. What’s in it for you: 💰 $47,000 - $51,200 📍This role is fully remote. We can only consider candidates who work from one of the following states: Florida, Pennsylvania, Kansas, North Carolina, New Jersey, Nevada, Tennessee, Utah, Idaho, Virginia, and South Carolina. 🏥 Great Health, Dental and Vision Insurance 📈 Stock Options 💰 Generous 401k with 4% employer match 🏝 32 days of vacation and public holidays per year (and we require that you take all of your days each year as we believe that well rested employees are more effective!) 🏡 Maternity / Paternity leave ➕ much more, see our full list of benefits___ #LI-REMOTE #LI-FA1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2024 ___ and 2024 ___ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Are you passionate about technology and enjoy explaining complex solutions in a way that everybody gets excited? If so, read on! About PicusPicus Security, the leading security validation company, gives organizations a clear picture of their cyber risk based on business context. Picus transforms security practices by correlating, prioritizing, and validating exposures across siloed findings so teams can focus on critical gaps and high-impact fixes. With Picus, security teams can quickly take action with one-click mitigations to stop more threats with less effort. The Picus Security Validation Platform easily reaches across on-prem environments, hybrid clouds and endpoints coupled with Numi AI to provide exposure validation. The pioneer of Breach and Attack Simulation, Picus delivers award-winning threat-centric technology that allows teams to pinpoint fixes worth pursuing, offering a 98% recommendation in Gartner Peer Review. About PicusPicus Security is looking for a seasoned, hardworking, and overachieving Customer Success Account Manager (CSAM) with proven experience and a passion for executing value-driven security solutions. You will be responsible for retention and expansion of our platform capabilities within our Enterprise customer base. The CSAM will drive customer value and contribute to the overall sales team and business success. This position requires that the candidate be an industry subject matter expert with business acumen. The role will align with the Regional Sales VP, Technical Director, Product Management, as well as supporting roles in Channel, Marketing, Solutions Architecture, and Customer Success. The CSAM will work within our Customer Value Office and collaborate within the Sales organization to define solutions for Enterprise Customers while aligning with Partners to accelerate revenue and strategic growth initiatives. The position requires a seasoned Customer Success profile with a proven track record of revenue growth and team collaboration. • Refine and scale core customer success processes such as onboarding, adoption planning, platform expansion, health monitoring, and quarterly business reviews, • Partner with customers and internal stakeholders to drive product adoption, demonstrate value realization, and identify expansion opportunities, • Lead customer advocacy initiatives including case studies, reference calls, and participate in customer advisory boards, • Collaborate with Sales, Product, and Support teams to ensure seamless customer experience and resolution of escalations., • Provide customer-driven feedback on product enhancements and feature requests, • Willing to travel within the US for on-site customer meetings, training sessions, and key industry events, • BS degree or combination of education and pre-sales/customer success experience in Security, Cloud, and Network Systems, • At least five (5) years of experience working within a Sales Engineering or Customer Success role, • Demonstrated success building executive relationships and driving strategic account planning, • Broad technology experience including risk visibility and prioritization, cloud architecture, networking, security, and IT transformation, • Experience managing complex customer lifecycles from onboarding through renewal and expansion We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, sex, race, color, national origin, religious belief, gender or gender reassignment, sexual orientation, marriage or civil partnership, pregnancy and maternity, disability, protected veteran status, or any other characteristic protected by International law. Upon conditional offer of employment, candidates are required to complete reference and identity checks in line with local labor laws and as per the Company’s employment policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role: To support our growth, we are looking for a manager to lead our Reference and Entity Data Systems team. This group resolves entities across datasets to serve as the single source of truth for all other AlphaSense systems when they reference companies, industries, securities, and other core concepts in the market intelligence domain. The right manager will provide unique, diverse perspectives and bring experience in data feed ingestion, data modeling, and API development. Superior communication and collaboration skills are critical for building relationships and managing expectations across the entire R&D organization. Who You Are: • You have managed engineers with a passion for developing and growing people as they progress in their career journey., • You enjoy working in a fast-paced environment and leverage agile development principles to consistently deliver results., • You are an experienced software engineer who has solved complex engineering problems with an eye towards business results. Even if you aren’t coding regularly, you are a technical thought leader and can provide code review feedback., • You are a great communicator who can partner well with your customers, stakeholders, and your team to keep everyone aligned and motivated., • You are forward-thinking and able to analyze and anticipate project, technology, and team solutions to ensure successful project delivery., • You have a team-first mentality and collaborate with diverse stakeholders to define the technical direction for our products, developing easy-to-use solutions for our customers., • You are highly organized. In a dynamic company, with many people doing many things, strong organizational skills—both for yourself and for the team—will be required., • You may have experience with Python, Java, GraphQL, and different datastores, including relational, columnar, and graph. Additionally, you have embraced AI tools in your workflows and expect your team to leverage AI in their toolchains and, where appropriate, integrate it into the systems they build. What You’ll Do: • As a technical leader, you’ll manage a growing team of seven engineers distributed across North America and work closely with two product managers., • You will hire and mentor a team of top-tier engineers and foster a culture of predictable delivery of secure, reliable systems used by teams around the world. You will help create an environment where everyone feels respected, included, and empowered to contribute., • You will work directly with multiple stakeholders, including product managers, other engineering leads, and managers, to ensure we’re building solutions that solve business problems., • You will guide the build of robust, well-designed, and effective software that solves complex problems. AlphaSense values technical leaders who can guide architectural and technical decisions and get hands-on as needed., • You will contribute to the definition and adoption of software engineering practices. AlphaSense needs engineering managers who will define and shape our team for success as we continue to scale. For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be offered a performance-based bonus, equity, and a generous benefits program. Base Compensation Range $212,000 - $250,000 USD AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: • AlphaSense never asks candidates to pay for job applications, equipment, or training., • All official communications will come from an @___ email address., • If you’re unsure about a job posting or recruiter, verify it on our ___. If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

RIA Solutions Group is looking for a talented .NET Team Lead based in the United States (East Coast) to join our team and contribute to the development of high-quality software solutions for a FinTech client in the United States. The client’s mission is centered around their unwavering dedication to ensuring customer satisfaction, providing innovative solutions, and maintaining a steadfast commitment to efficiency in its work field. As a .NET Team Lead you will be responsible for contributing across the full software development lifecycle, and you will have the opportunity to work on mission‑critical financial features used by professional investors and advisors. The utilized Tech Stack in the development process: C# .NET, ASP.NET, .NET Core, ReactJS, SQL, Swagger, Kubernetes Responsibilities: 1. Technical Leadership & Hands-On Development • Perform hands-on development as the most senior developer on the team, leading the design and implementation of features and services, • Provide guidance on architecture, design patterns, coding standards, and best practices, • Mentor staff on technical skills, providing constructive coaching and feedback., • Identify technical risks and propose mitigation strategies early in the lifecycle; raise and track technical debt, ensuring visibility and prioritization, • Coordinate with other team leads (e.g. PHP, JavaScript, Java) to ensure cross-language deliverables maintain high quality, • Promote effective use of CI/CD, logging, monitoring, and performance optimization, • Refactor legacy, stateful MVC views and controllers to stateless, message-driven patterns, • Design and implement backend endpoints that expose functionalities to internal and external consumers, • Update and validate cryptography and messaging-related dependencies for backend services, • Implement and evolve shared infrastructure for functionalities used across systems. 2. Onshore Lead & Restricted-Access Activities • Own and execute tasks that require onshore/on-premises or elevated permissions, including but not limited to:, • Operations in upper environments (e.g., UAT, pre-prod, staging, production), • CI/CD actions related to upper-environment and production deployments, • Access-controlled operations on infrastructure, databases, or secret-management systems, • Act as a primary onshore owner for deployments to upper environments, production releases, and associated coordination, • Coordinate with DevOps/operations teams to ensure repeatable, auditable, and safe deployment processes, including proper validation, smoke testing, and rollback plans, • Contribute to the planning and execution of product version upgrades and hotfixes, in collaboration with platform leads and DevOps. 3. Scrum & Delivery Process • Participate in the agile development process, reporting to the development manager on team status and ensuring all agile processes are followed, • Provide leadership and oversight of the Scrum/delivery process, in partnership with Product and Scrum Master roles where applicable, • Translate user stories into technical tasks with the team; support backlog refinement by ensuring technical clarity, feasibility, and clear decomposition into estimable stories, • Promote disciplined use of branching, merging, testing, and deployment practices, • Participate in or facilitate standups, planning, refinement, retrospectives, and change control or release meetings. 4. Architecture & Governance • Participate in the architecture committee., • Identify items that require architectural review (e.g., significant design changes, new patterns, major integrations, or data changes), • Prepare and present options and recommendations for architectural decisions, • Ensure implementations adhere to agreed architecture decisions, security/performance/compliance requirements, and shared frameworks and standards 5. Collaboration & Coordination • Work with product management to completely understand desired deliverables and set the plan for how the team will deliver the solution., • Work with development management, other leads, QA leaders, and the architect to ensure the technical solution fits into the overall product architecture and design., • Work closely with offshore leads and developers to ensure clear division of responsibilities, smooth handoffs across time zones, and shared understanding of priorities, risks, and dependencies., • Participate in cross-team impact analysis for new features and platform changes, • Provides updates to the company’s technology community and IT leadership about relevant technology and industry changes, through technical, architecture, and leadership forums. Requirements: • Bachelor’s or Master’s degree in Computer Science or related technical field, • 7+ years of experience developing C# .NET, ASP.NET, .NET Core and microservices, • Strong experience with MS SQL/relational databases, including view generation, stored procedures, and dynamic/custom field data scenarios, • Experience with ReactJS, TypeScript, JavaScript, • Experience with API mechanisms (Swagger), • RESTful API design, including pagination, filtering, versioning, and secure access control, • Experience/understanding developing and/or working with front end technologies, containers & container orchestration (Kubernetes), encryption and CI/CD pipelines, • Proficient in leveraging LLM-based tools and platforms (e.g., OpenAI, Anthropic) to support and accelerate development workflows, • Hands-on experience working with AI-assisted development environments and multi-agent tools to enhance code quality, debugging, and delivery speed, • Strong analytical ability to quickly debug complex issues with a variety of system debugging tools, • Ability to grasp difficult concepts, large architectures, and sophisticated designs quickly, • Ability to provide short tactical and long-term strategic solutions and provide the risks associated with each, • Experience with configuration management, • Experience modernizing legacy web applications, especially converting stateful/session-based flows to stateless patterns, • Committed to ongoing professional development, • Fluent in English, both verbal and written. About Us: Headquartered in Winston-Salem, North Carolina, RIA Solutions Group is a visionary software development company. With extensive expertise across industries and a global presence, we work closely with international clients to accelerate innovation and boost business performance. Looking for a dynamic and driven team to be a part of? Our company of highly skilled professionals is in search of talented individuals like you to join our one-of-a-kind environment. We are eagerly waiting for your response. And if you happen to know someone who would be a great fit, please reach out to us at ___

Acquisition Transformation Lead The defense market is surging, but the data that drives it hasn’t kept up. Companies, government, and investors are forced to perform heavily manual processes and piece together hundreds of disparate sources to make decisions. Obviant is building a data source of truth and AI tools for defense acquisition to solve this. We fuse information from thousands of sources – structured + unstructured – to provide a cohesive picture of budget, programs, the organizations running them, and much more. Whether it’s a company navigating GTM or a program manager developing capabilities, we’re providing all sides with the intelligence they need to execute effectively. We’re growing fast and backed by top funds and DoD/national security veterans. We believe that public sector mission sets matter above anything else. If you feel the same way, we’d love for you to join us. The Role You will serve as an embedded acquisition expert and trusted partner to our government collaborations. In this strategic role, you will provide hands-on guidance to help our customers navigate the complexities of federal acquisition, and develop the vision for how our platform can help transform that process. You will work closely with both customer stakeholders and Obviant’s product team to identify gaps, articulate emerging needs, and inform product evolution—helping shape platform capabilities and workflows that reflect the ideal end state for modern defense acquisition. This is a unique opportunity to pair acquisition domain expertise with the ability to make a huge impact. Responsibilities * Serve as the primary liaison between the government, key stakeholders, and our team * Advise government users on acquisition processes, innovation, and how to navigate/execute effectively * Work with users to identify product solutions & workflows that can address challenges in the acquisition process. You’ll work hand-in-hand with end-users to build future products. * Determine how our data & platform can be applied to create the acquisition tools that you wish you had * Scope future product development efforts, and work hands-on with engineering and product teams to execute. You’ll be a product owner. * Drive adoption, including user training, feedback loops, and continuous improvement initiatives * Identify pathways to expand pilots into expanded deployments with future product development * Monitor and report on program progress, identifying risks, opportunities, and impact Qualifications * Deep expertise in government/DoD acquisition processes, policies, and pain points—especially around technology and innovation programs. * Knowledge of defense acquisition information sources * Strong understanding of the capability development & requirements processes * Superior communication and facilitation skills, able to translate complex needs between end users, technical teams, and leadership. * Passion for innovation, mission-driven work, and transforming acquisition to better support national security objectives. Our Working Style – Why We Might Work Well Together * You care about government & are mission-oriented - Our work is important, and is critical to improving a system that impacts us all. * Perseverance and endurance - Hard problems are worth solving, and solving them can take a long time. There is no such thing as exhausting all options, it’s just time to look for new ones. * Empowerment > micro-management – We’re building a culture of high-performers. Our job is to equip them with what they need and eliminate roadblocks for them to succeed. We trust their judgment, skills, and experience from there. * We’re collaborative and communicate well - Constructive dialogue that takes all viewpoints into account is the only way we get to the right decision. Respect, trust, and complete transparency with each other is critical - keep it all in the open * You’re really good at what you do… but it speaks for itself – High output, no ego. Being humble is extremely important to us * You don’t mind change and are comfortable with uncertainty - We’re deliberate about setting goals, but we’re comfortable changing course and dealing with discomfort to get there. We’re still figuring things out, and that demands being flexible and iterative. * Work doesn’t feel like “work” to you – We’re passionate about what we’re going after, and we devote more time to it than a typical 9-5. That often means putting in extra time at night and occasionally on weekends. However, maintaining your own personal balance comes above all else, and you should establish that however you need to - flexible schedule, taking advantage of time off, or anything else you need. * You like to move fast and have a bias towards action - Our roadmap is directional at this stage - speed and a feeling of urgency is key to prove it out. We expect each other to proactively determine what needs to get done and go for it. * Integrity is never negotiable – Transparency, honesty, and respect comes above all else. Benefits & Structure * We’re a tight-knit team headquartered in Arlington, VA. We work in the office together most days, and believe being in the same place is a competitive advantage. * Flexible schedule - We all have other things going on in our lives. Doctor visits, kids’ activities, dog walks - take care of it whenever you have to. And work from home when you need to. * Competitive compensation + Sizeable equity - We’re building something with massive upside potential, and you’ll have ownership in that. This is ours. * Flexible vacation time - Use what you want, as long as you’re taking care of what needs to get done. * Full health, dental, and vision insurance. * And more…

Join a team of professionals who are passionate about their work, love cross-training and the adoption of cutting-edge technologies. We care about our employees and foster an environment in which they can thrive by providing them the tools and training necessary to get the job done. Our team is a place where we encourage self-starters, and everyone’s ideas are heard and valued! We are looking for an experienced Product Owner to join the ClearlyAgile team. What you'll be doing is functioning as a Product Owner in a complex technical environment. • Collaborate and communicate with various product teams, BA’s, testers, etc. to understand product features, • Collaborate with stakeholders and product teams to decompose large epic stories into features and user stories that can be understood and approved by members of the development team, • Lead/facilitate product backlog refinement, • Provide support to the Product Owner with backlog prioritization, feature sequencing and organization, user acceptance testing, etc., • 1+ year of recent experience in a Product Owner role plus 3+ years of previous hands-on technical experience in a cloud environment, • Strong understanding of cloud technologies: AWS, Azure, GCP, • Able to read architecture diagrams and break down infrastructure work into user stories, • 3+ years working in an agile environment, strong agile mindset, • Self-starter with focus on PEOPLE and BUILDING RELATIONSHIPS, • Be committed to product, able to offer alternative solutions when appropriate, • Prior experience as an infrastructure architect or similar technical role, • Familiar with containers, kubernetes, GenAI, and/or artificial intelligence, • Experience working with offshore teams, • Bachelor's degree in IT or related field, • Technical certification in a cloud technology: AWS, Azure, GCP, • CSPO, CSM, or related Scrum certifications, • SAFe knowledge LOCATION AND OTHER REQUIREMENTS • Able to work east coast hours from your home office in the US ClearlyAgile is one of the fastest growing Agile companies in the Tampa Bay area. We foster career growth and are focused on having fun while delivering quality products and services to our clients. With Unlimited Paid Time Off; 10 Paid Holidays; Medical, Vision, and Dental benefits; Employee Ownership; 401(k); paid training certifications; and very competitive compensation plans, ClearlyAgile strives to listen to and invest in its most important asset…its people. Our Mission: Transform our customer’s businesses using Agile methodologies and principles to help them succeed in a flexible, collaborative, self-organizing and fast-paced environment. Our Values: We hire and reward based on our core values. • Show Your Passion - Have passion for what you do. Be an active learner with a commitment to grow. Attend and participate in events!, • Be a Champion of Agile - Spread the word. Back it up with examples, case studies, and data points. Lead by example., • Teamwork - Be cooperative and collaborative while maintaining a team-first mindset., • Customer-centric - Always focus on the client and their customers. See the world from their perspectives., • Quality - Maintain a sense of pride in the quality of your work and the collective work of the team., • Be a Leader - Empower yourself to make decisions and don’t be paralyzed by fear of failure. We are an equal opportunity employer and committed to a diverse workforce. To learn more about us visit our website at .

Location:. This role is based remotely as a full-time employee in the US, Canada, UK, Ireland, Estonia, Netherlands, Sweden, Israel, Mexico and Colombia. We are also open to contractors in Eastern Europe. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. About DoiT's PerfectScale Platform DoiT offers PerfectScale, a pioneering Kubernetes optimization and management solution that empowers DevOps, SRE, and Platform Engineering teams to optimize cloud performance while minimizing costs. We combine advanced technology with SME-human expertise to help organizations achieve peak Kubernetes efficiency. The solution delivers a seamless onboarding experience, an intuitive UI, and a powerful autonomous optimization engine that ensures Kubernetes environments run efficiently with minimal human intervention. The Opportunity As a Technical Product Owner, you will be responsible for: Fast iteration and backlog leadership • Translate the VP’s strategy into a sequenced backlog of problems, user stories, and acceptance criteria that the Engineering team can deliver continuously., • Keep work “thin-sliced” so the team can ship frequently, learn quickly, and reduce risk through iteration., • Maintain a disciplined cadence of backlog refinement, sprint readiness, and scope negotiation to keep delivery predictable without slowing innovation. Deep user and workflow understanding • Leverage your hands-on DevOps experience and expertise in the real-world workflows of the professionals you’re building for - especially cloud operators and practitioners., • Use firsthand domain knowledge and ongoing customer conversations to identify friction, gaps, and opportunities for differentiation., • Prioritize enhancements that materially improve outcomes: speed, reliability, clarity, safety, governance, cost impact, or operational simplicity. Customer validation and external communication • Often speak with customers (aiming for 3-5 calls a week) and cross-functional DoiT stakeholders regularly to test ideas, validate assumptions, and pressure-test tradeoffs., • Communicate clearly and confidently: share concepts early, take feedback openly, synthesize input into decisions, and explain “why” in a way that builds trust., • Rely on your hands-on, DevOps experience to go deep with stakeholders (internal/external) into the technical details of the problem, our solution, and the contexts and environments in which both of these exist., • Support beta/design-partner motions where appropriate by shaping hypotheses, success criteria, and rollout plans. Engineering-embedded technical product ownership • Operate as a core member of the component’s Engineering team - present in daily collaboration, crisp in decision-making, and pragmatic about constraints., • Partner with Engineering leads on sequencing, technical tradeoffs, and delivery planning - ensuring product intent survives implementation realities., • Ensure the component is cohesive across UX, APIs, data, and operational behavior - and that it meets a high bar for reliability and customer trust. Quality, outcomes, and measurement • Define what “success” means for the component with clear metrics (adoption, activation, workflow completion, time-to-value, retention, reliability signals, customer-reported impact)., • Instrument learning: make sure releases are measurable and that insights reliably flow back into prioritization., • Own release readiness for your component: documentation, enablement inputs, and clear communication of what’s new and why it matters. Safety, governance, and trust by design • Ensure product requirements account for real-world cloud environments: IAM boundaries, auditability, guardrails, and safe defaults., • Partner with security, support, and customer teams to anticipate edge cases and ensure the component earns trust over time. Qualifications • Experience working in a similar role of a Product Manager / Technical Product Owner., • 2–5 years of experience working closely with public cloud infrastructure, with a strong understanding of how it is operated and managed in production environments., • 3+ years of experience in the Kubernetes space, • A strong product sense for turning messy problems into clear scope and shipped value - without waiting for perfect information., • Deep curiosity and technical fluency in cloud fundamentals (identity/IAM, networking, compute, Kubernetes, observability, automation, and cost/billing concepts), and experience building solutions that leverage or focus on these technologies, • Coding experience is a plus - enough to collaborate effectively with engineers, reason about feasibility, and understand system behaviors., • Excellent communication skills: you can explain complex ideas simply, facilitate alignment, and confidently engage with customers and experts., • A bias for action and continuous improvement: you ship, measure, learn, and iterate - building a component that becomes a meaningful competitive differentiator. Bonus Points • Experience with developer tools, infrastructure, and SaaS platforms, • Experience working directly with a founder or early-stage startup, • Background in analytics, growth, or UX research How success will be measured • The component’s roadmap advances through frequent, high-quality releases with clear customer value., • Customer feedback loops are strong: you can show how insights translated into shipped improvements., • Adoption and outcomes improve measurably (usage, engagement, workflow completion, reliability, and customer impact)., • The Engineering team consistently has clarity on the next most valuable increment to build - and why. Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our . We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits: • Unlimited PTO, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do'ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

1Kosmos enables secure, user-controlled digital identities for citizens, customers, and workforces. Through advanced passwordless authentication and identity verification, our platform reduces fraud, secures access, and simplifies identity management at scale. We’re trusted by leading organizations across government, telecom, retail, banking, and tech, and are now expanding our federal footprint with a focus on impactful partnerships and mission-critical use cases. We are seeking a Customer Success Manager (CSM) to join our high-growth team with a focus on the federal government sector. This role is critical to ensuring adoption, engagement, and value realization for public sector agencies deploying the 1Kosmos platform. The CSM will work closely with federal program stakeholders, security/compliance teams, and our internal Implementation, Product, and Support functions to deliver exceptional onboarding, support, and expansion outcomes. This is a 6-month contract role with a strong opportunity to convert into a full-time permanent position, based on performance and federal program growth. · • Own the post-sales relationship with federal customers, ensuring successful onboarding and long-term adoption. · • Drive user engagement and manage project milestones through onboarding, enablement, and early usage. · • Serve as the primary point of contact for federal agency stakeholders (IT, InfoSec, program managers). · • Ensure delivery aligns with customer security, compliance, and operational needs (e.g., FedRAMP, FIPS, NIST 800-63). · • Partner with Implementations to track timelines, proactively identify risks, and remove blockers. · Monitor usage, identify adoption gaps, and lead regular business reviews. · Advocate for customer needs internally and identify upsell or expansion opportunities as trust deepens. · Become an expert in 1Kosmos identity offerings and how they align with federal digital identity mandates (e.g., Executive Order 14028, Zero Trust architecture). · • Share best practices and thought leadership with federal stakeholders. · U.S. Citizen (mandatory for federal work) · 3–7 years of experience in Customer Success, Program Management, or Federal Account Management · Experience working with U.S. federal agencies (civilian or defense), either directly or as a vendor · Experience at an identity, cybersecurity, or SaaS platform company · Strong communication and relationship-building skills with technical and non-technical stakeholders · Ability to project manage complex onboarding/deployments across functions · Comfortable with identity/security concepts: SSO, MFA, PKI, FIDO2, FedRAMP, Zero Trust · Understanding of federal procurement and compliance (ATO, TIC 3.0, ICAM frameworks) · Previous experience in startup/growth-stage environment · Ability to obtain a Top Secret/SCI clearance is required; active clearance strongly preferred. · Join a mission-driven company transforming how federal agencies secure identity · Influence a fast-growing federal portfolio and help shape our approach to public sector partnerships · Work cross-functionally with leaders across Product, Engineering, and Security · Be part of a collaborative, values-driven team making real impact

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to ___ and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role: We are seeking a motivated and detail-oriented Revenue Accountant to join our growing finance team. This role is essential to our daily financial operations, owning key aspects of the general ledger, accounts payable, and the order-to-cash cycle. The ideal candidate is eager to learn, comfortable with high-volume transactional data, and capable of maintaining accuracy in a fast-paced environment. You will partner cross-functionally with Sales, Operations, and the broader Finance team to ensure accurate billing, timely vendor payments, and a smooth month-end close. You’ll be a key contributor to our Revenue team’s operational efficiency, audit readiness, and reporting integrity. What You'll Do: 1. Revenue Recognition & Month-End Close * Revenue Execution: Manage NetSuite revenue plans, post system-generated journals, and execute revenue recognition for key product lines and subsidiaries. * Adjustments & Professional Services: Book professional services revenue , manage implementation journals/amortization and perform specific revenue corrections for Athelas subsidiaries. 2. Billing Operations & Invoicing * Invoicing: Execute monthly NetSuite billing operations, including generating invoices/credit memos and managing billable date roll-forwards and EOM dating. * Specialized Billing: Calculate and import invoices for implementation fees and usage-based overages for enterprise clients. * Credits & Outages: Process credit requests from ReTool and calculate/upload outage adjustments into NetSuite. 3. Data Integrity & Reconciliations * System Reconciliation: Reconcile Customer POs, Salesforce data, and NetSuite monthly to ensure completeness. * Validation: Review "Invoice Compare" files (NetSuite vs. Salesforce) for high-volume products (Live/Assist, Go/Assist) to resolve discrepancies. * Deferred Revenue: Reconcile deferred revenue mastersheets (Strongline, Memora) to NetSuite balances. 4. Technical Accounting & Analysis * Analysis & Review: Partner with Legal to review new contracts for revenue implications and conduct monthly flux analysis to explain variances. * Reserves: Calculate and record sales return reserves for Athelas RCM, Athelas Scribe, and Commure Scribe. What You Have: * 1-3 years of revenue accounting experience, with exposure to month-end close procedures and AR cycles. * Bachelor’s degree in Accounting, Finance, or related field. * Hands-on experience with NetSuite and Salesforce is highly preferred. * Familiarity with operational platforms such as retool, netsuite billing is a strong plus. * Strong Excel skills (pivot tables, VLOOKUPs) and comfort managing large datasets. * Strong organizational skills with excellent attention to detail - ability to manage daily transactional deadlines (billing/posting) alongside monthly reporting deadlines. * Exceptional communication skills with the ability to resolve billing discrepancies with customers and internal teams. * Comfortable in a fast-paced, scaling private company environment. At Commure, success comes from: * Acting with urgency and accountability — delivering results quickly without compromising accuracy or compliance. * Partnering across functions to proactively identify and resolve high-impact challenges. * Building solutions that are both effective today and scalable for tomorrow, especially with IPO-readiness in mind. * Leading with collaboration, empathy, and a commitment to our mission. * Thriving in an environment where priorities can shift quickly, and adaptability is key. Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ or @___. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at ___ All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email ___ The Lead Accountant is a hands-on individual-contributor leader responsible for driving the company’s external financial reporting, technical accounting analyses, and compliance with U.S. GAAP, SEC regulations, and SOX requirements. This role leads the preparation of quarterly and annual filings, coordinates disclosure inputs across functional teams, supports earnings release materials, and develops governance processes that enhance reporting accuracy and efficiency. Although the role does not initially include direct reports, it requires a professional who can operate with leadership-level ownership—setting standards, guiding contributors, and supporting future scalability of the reporting function. Experience with Form S-1 initial registration statements and IPO-readiness activities is strongly preferred. What you will do: SEC Reporting – Ownership + Hands-On Preparation • Lead the preparation, drafting, and review of Forms 10-Q, 10-K, 8-K, and related SEC filings., • Prepare and update financial statements, footnotes, MD&A sections, and disclosure checklists., • Support development of quarterly earnings release materials and non-GAAP reconciliations., • Perform and/or review XBRL tagging and filing validations., • Manage the SEC reporting calendar and disclosure committee workflow., • Coordinate with Legal, FP&A, HR, Tax, and Treasury., • Serve as a key point of contact for external auditors. IPO / Registration Statement Experience • Support or lead preparation of Form S-1 filings., • Support IPO readiness and control enhancements., • Technical Accounting & Research, • Research complex accounting issues and prepare technical accounting memos., • Provide guidance on ASC 606, ASC 842, share-based compensation, FX, capitalized software, and other areas., • Evaluate new accounting standards and support policy development., • Partner with business stakeholders on accounting implications of new transactions. Internal Controls, SOX Compliance & Audit Support • Ensure SEC reporting processes comply with SOX 404 expectations., • Maintain and enhance process narratives and control documentation., • Support quarterly reviews and annual audits with schedules and reconciliations. Month-End Close & Operational Accounting • Perform and review journal entries and reconciliations., • Validate consolidation results and data flow accuracy., • Ensure seamless integration of close-to-reporting activities., • Cross-Functional Collaboration & Leadership Influence, • Serve as central point of contact for reporting matters., • Communicate deadlines, risks, and requirements to leadership., • Provide informal mentorship and support future function scalability. What we are looking for: • Bachelor’s degree in Accounting or Finance; CPA strongly preferred., • 5–8+ years of progressive accounting experience., • Strong experience with SEC reporting (10-Q, 10-K, 8-K)., • Hands-on disclosure drafting experience., • Knowledge of GAAP, SEC rules, internal controls, and SOX., • Experience ERP software (Sage Intacct preferred); advanced Excel skills., • Ability to manage competing priorities and operate independently., • Exceptional attention to detail., • Strong written and verbal communication., • Analytical, structured problem solver., • High ownership mindset., • Collaborative and influential across teams. Preferred Qualifications • Experience with Form S-1 filings and IPO readiness., • Multi-entity consolidation or regulated industry experience., • Public accounting or public company background., • Exposure to SOX and process documentation., • Experience guiding others without direct reports. Kapitus Total Rewards Package Includes: • Competitive Base Salary Range of $89,700-$143,900 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience., • Annual Incentive Compensation Eligibility – Up to 10% annually, • Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools, including a fully covered annual subscription to The Calm App., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events., • Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time, • Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

📍 Locations: San Francisco (Hybrid), New York (Hybrid), or Remote (US) We’re hiring an OpenAPI (OAS) Engineer to own and evolve the systems that power our API Explorer and API Designer - two of the most critical surfaces in the ReadMe product. This role sits at the intersection of developer experience, API design, and product engineering. You’ll shape how thousands of companies design, validate, and interact with their APIs. You won’t just be implementing specs…you’ll help define how APIs should feel. We're a small team of humans (and___) working together to do big things — and that’s where you come in. In this role you’ll have a transformational impact on ReadMe across both the trajectory of the business and our thriving culture. ReadMe helps more than 5,000 leading startups and tech companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for PagerDuty, Samsara, or Nvidia, you’ve used ReadMe! We love what we do because it’s so much more than just documentation. We’re providing tools for teams to build a better developer experience and make their products and APIs easier to use. We’ve got great support from our investors at Accel who led our___, and___ reflects the open, caring, and whimsical culture we want to maintain as we scale. This isn’t a feature team where a PM hands you tickets. You’ll help decide what gets built, why it matters, and how it works end-to-end. But you won’t be doing it alone. ReadMe is a highly collaborative environment where people show up for each other. Ownership here means you’re driving, but not driving solo. You’ll specifically own: * The API Explorer and API Designer: the tools thousands of companies rely on to design, test, and interact with their APIs through ReadMe. * The OAS pipeline: how we parse, validate, transform, and render OpenAPI specs across the product. * The technical vision: where these surfaces go next as the API landscape evolves (new spec versions, AI-assisted workflows, shifting developer expectations). * The developer experience: you’ll think deeply about what it feels like to use these tools, not just whether they work. Day-to-day that means you’ll: * Ship meaningful improvements early, changes that customers notice, even before the full vision takes shape. * Define a technical roadmap for the OAS-powered surfaces that the team can get behind and build toward together. * Make the big architectural calls. Decide what to evolve, what to reimagine, and how to get there. * Stay ahead of the curve. The API tooling landscape is shifting fast. You’ll keep an eye on where things are heading and make sure ReadMe stays out in front. * Care deeply about developer experience and API usability. * Have strong opinions on what makes a “good” API - and can back them up. * Enjoy working on tools that other developers use every day. * Like turning complex systems into simple, elegant interfaces. * Are excited about how AI can improve how developers understand and use APIs. * Deep familiarity with OpenAPI / Swagger. * Strong JavaScript/TypeScript experience. * Experience building or working with API explorers or API clients. * Understanding of: * Authentication flows (OAuth, API keys, SSO) * REST API design patterns * JSON Schema and validation systems * Comfort debugging real API requests (headers, payloads, errors). * Familiarity with frontend systems (React, rendering structured data). * Experience designing developer-facing tools is a big plus. * Learn how ReadMe ingests and renders OpenAPI specs. * Ship your first improvements to the API Explorer or Designer. * Pair with engineers across the product and platform teams. * Own meaningful parts of the API Explorer or Designer experience. * Identify gaps in how we handle OpenAPI and propose solutions. * Become a go-to resource for API-related decisions across the company. * Define the direction of API tooling at ReadMe. * Have shipped major improvements used by thousands of developers daily. * Help shape how modern APIs are designed and consumed. * We can’t wait to read your resume and (hopefully personality-filled) cover letter! Let us know what excites you about full stack engineering, and help us get to know you better! * If we think we might be a good fit for you, we’ll set up a 30 minute phone chat with our VP Engineering Moses! He’ll tell you more about the role, and get a chance to hear about your experiences. * Next will be a second 30 minute phone interview with one of our Engineering Managers where we’ll dive a bit more into your background. * We’ll then do a technical assessment with a couple of ReadMe engineers. * Finally we’ll invite you to an "onsite" interview conducted over Zoom! These usually take 3.5 to 5 hours including an hour break in between. We are able to be flexible with the schedule and split it up over two days if that works best for you! We start with a 15-minute get-to-know-you with the people you’ll be interviewing with, and then have you talk with people one-on-one later on. * We’ll let you know how things went within a week! If it still seems like a good fit all around, we’ll extend you an offer! If not, we will update you to let you know so you aren’t left hanging. * Unlimited PTO with a three-week minimum. 🏝️ * Fully covered medical, dental, and vision insurance for you, and 100% for your dependents. * A One Medical membership. 👨‍⚕️ * A gym or fitness stipend of up to $150 per month. 🏋️‍♀️ * One-to-one donation matching of up to $1,000 per year. 💸 * Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣 * Work from home. 🏠 * Three offsite retreats per year to get together with coworkers and plan for the quarter ahead. ✈️ * Take a look at our___ for more information on our benefits! 📘 Not sure if you’d be the right fit? Apply anyway! We’d love to see your application. At ReadMe, we’re committed to cultivating a diverse and inclusive workplace. We welcome people of all different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here! ReadMe is open to hiring folks fully remote in the US, hybrid, or in-person at our New York or San Francisco HQ.

Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we’ve built our platforms from the ground up—not on outdated legacy systems—so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we’re leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses. Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We’re not only reshaping what servicing and lending look like today—we’re creating opportunities for talented people to help drive the future of the industry. As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning—we’re building the future of regulated finance, and we want you to be part of it. We are seeking a Senior Analytics Engineer to take ownership of our external client reporting pipelines. This crucial role involves managing the layer of our data platform responsible for transforming raw data into reliable, structured, and performant assets for reporting, analysis, and AI initiatives. This role sits at the intersection of engineering and analytics, ensuring data is production-grade, auditable, and easily accessible across the organization. You will own client reporting, standardize our data modeling practices, manage the orchestration of analytical workflows, and provide hands-on analytical support for high-stakes operational business functions, including reporting and performance management. * Client Reporting & Infrastructure: Scope and develop new client reports, while also maintaining and enhancing existing reporting pipelines. Collaborate with external clients and our internal client success team to effectively manage and triage inbound requests. Partner with Valon Technologies' data team to improve the underlying infrastructure for client reporting. * Data Modeling & Transformation: Design, build, and maintain the production-grade data models and analytical layers using our existing stack of dbt Cloud and Airflow to ensure reliability and structure at scale. * Data Governance & Quality: Partner with engineering and product teams to define and implement data contracts and observability frameworks (e.g., Great Expectations) to guarantee data quality and auditability for a regulated environment. * Analytical Support: Write complex SQL queries, build dashboards (in tools like Hex or Looker), and conduct ad hoc analysis to empower operational leaders and provide deep root-cause insights into business performance. * Compliance & Reporting: Own and fulfill third-party audit, exam, and regulatory reporting requirements, managing timelines and delivering clear, defensible outputs to clients and regulators. * Experience: 7+ years of combined experience in data engineering, analytics engineering, or a highly technical data analytics role, ideally at a mortgage servicer or financial institution (Series B–E startup experience is a plus). * Technical Stack: Expertise in SQL (required), strong proficiency in Python, and proven experience with core modern data stack tools like dbt and Airflow. * Communication: Communicate effectively with external clients, clearly synthesizing their requests, establishing realistic timelines, and proactively managing expectations, including pushing back when necessary to ensure successful outcomes. * Architecture & Quality: Deep understanding of data architecture patterns (e.g. medallion architecture) and experience implementing data quality frameworks, observability tools, or data contracts at scale. * Analytical Tools: Experience with data visualization tools (Hex, Looker, or equivalent) and proficiency in Google Sheets/Microsoft Excel. * Mindset: A strong product mindset, focusing on the usability, reliability, and developer experience of the data systems you build. * Problem-Solving: Proven ability to solve complex problems independently and build repeatable processes around novel situations. * Bachelor’s Degree or equivalent professional experience in Computer Science, Data Analytics, or a similar field. * Compensation: competitive salary and 401(k) plan * Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback * Generous time off: 17 days paid time off, sick days, and 11 company holidays * Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition Throughout the interview process, please remember that emails will only be from ___ email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: ___ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: ___ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across European timezones. Currently, this role will be working Monday to Friday, although we appreciate flexibility in occasionally out with coverage over the weekends in cases of absence of other teammates. For this position, we are looking to recruit someone in a European time zone. Candidates in based in other timezones will not be considered. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive and caring team environment, where you are trusted, not managed., • The total budget for this role is within US$78,300 - US$106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer an extra incentive into our equity with RSUs through ___., • Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as paid sick leave and parental leave when needed., • Mental-health and emotional support with therapists on call through Slack., • Recognized on Inc.’s list of ___.

About ___Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our visionWe’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Our tractionSince 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an ___ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our teamOur team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we workOwner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. Why we’re looking for you As the Manager of Customer Success, you will play a vital role in ensuring our customers are engaged, satisfied, and successful with our online ordering, delivery, and marketing solutions. You will lead a team focused on driving the growth and retention of our customer base. This role requires a customer-first mindset and a strategic approach to improving customer lifetime value (CLTV) and maximizing the adoption of our platforms. You’ll collaborate with the SVP of Customer Success, along with cross-functional teams, to continuously improve the customer experience. This role is 100% remote and can be based anywhere in Mexico or Colombia. • As the Manager of Customer Success, you will be instrumental in shaping the overall customer experience and long-term success of our clients. Your work will directly impact the company’s growth by:, • Reducing Customer Churn: Through proactive monitoring and tailored retention strategies, you will help reduce churn, ensuring customers continue using and benefiting from our platforms., • Increasing Customer Lifetime Value: By fostering deeper relationships with customers and identifying opportunities for upselling or cross-selling, your efforts will significantly contribute to higher customer lifetime value (CLTV)., • Improving Customer Experience: You will be at the forefront of identifying and addressing customer needs, ensuring their experience with our platform is seamless, successful, and consistently improved over time., • Driving Customer Advocacy: Your role will cultivate satisfied customers who become advocates, helping build a positive reputation for our brand and encouraging referrals through word-of-mouth or formal programs., • Your leadership in retention efforts will be pivotal in sustaining the company’s growth, revenue, and market position in the competitive restaurant technology space., • SVP of Customer Success, • Other Managers of Customer Success, • Leaders of Customer Support, Launch, and Sales, • Product Leaders, • Operations + Enablement, • Experience: 5+ years of experience in customer retention, customer success, or account management, preferably in the SaaS, POS, or restaurant technology sector., • Leadership: Experience managing a customer-facing team, with proven ability to drive performance and nurture team growth., • Objection Handling: 2-3 years in software sales, preferably to small business owners. Strong understanding of objection handling and isolation best practices with the ability to up-level reps on these critical skills, • Customer-Centric Mindset: A deep commitment to delivering an exceptional customer experience, with a track record of building and maintaining strong relationships with clients., • Analytical Skills: Strong analytical skills with the ability to interpret customer data and metrics, turning insights into actionable strategies for customer retention., • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with customers and collaborate cross-functionally with internal teams., • Problem-Solving: Proven problem-solving skills, with the ability to anticipate customer needs and proactively address challenges before they escalate., • Adaptability: A highly adaptable individual who thrives in a fast-paced environment and is able to manage multiple priorities and meet deadlines., • Technical Aptitude: Ability to demonstrate using AI to drive business efficiency. Familiarity with SaaS platforms, restaurant tech, online ordering systems, or POS solutions is a plus., • The estimated base salary range for this role is $60K - $70K USD, • Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!🚩 Notice - Employment ScamsCommunication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. Stitch Fix is transforming the way people find what they love, and enables our clients to be their best selves. Our Product and Technology teams have created unique, innovative software for our customers as well as employees in merchandising, styling, warehouse systems, and inventory management. We leverage data, personal stylists and user research to personalize our service and make smart bets. The result is a delightful offering for our customers and a successful business serving millions of women, men, and kids. We're looking for outstanding people to contribute to our evolution. As a Senior Product Manager for Financial Systems, you will play a pivotal role in shaping the product vision and roadmap for critical financial applications that underpin our operations. Reporting to the Sr. Director of Business Systems Product, you will drive initiatives that automate end-to-end financial processes, enhance data quality, and provide robust reporting and analytics. This role is pivotal in guiding the organization towards a modern, AI-ready financial technology landscape moving beyond traditional methods to unlock new capabilities. This role requires a strategic thinker with a hands-on approach, deep functional expertise in Finance and Oracle ERP systems and processes, and a passion for delivering scalable solutions that directly impact deliver immediate business value. • Lead Product Strategy & Roadmap: Own the product vision, strategy, and roadmap for a diverse portfolio of financial systems and processes enabling Financial Transaction Processing, Data, and Reporting & Analytics., • Drive Business Impact: Identify opportunities, develop compelling business cases based on relevant data, and define clear goals (OKRs) for initiatives that automate processes, deepen insights and support strategic business objectives., • AI and Financial Process Modernization: Champion the development and implementation of AI-driven solutions to revolutionize financial processes, including discovery of innovative opportunities to enhance financial data analysis, automate workflows for greater efficiency, and leverage machine learning to generate deeper, more actionable insights, • Cross-functional Collaboration: Partner closely with key stakeholders across Finance (Accounting, FP&A), Merchandising, Technology, Strategy and Business Operations to understand complex business problems and pain points, facilitate design discussions, and secure alignment on solutions., • End-to-End Execution: Translate business requirements into technical solutions, articulate use cases, and drive successful execution and delivery of high-impact product experiences., • Have 8+ years of product management experience in financial consulting, accounting, finance, or similar roles, specifically focused on supporting or managing financial systems applications., • Possess functional expertise in Financial and ERP processes and Retail and Supply Chain applications. Merch Planning and eCommerce experience is strongly preferred., • Have a strong understanding of core finance processes, including accounting practices, monthly close, financial reporting and forecasting, Merchandise Planning, and SOX controls., • Are passionate about automating business processes, innovating with AI solutions and integrating financial systems with broader enterprise applications., • Experience with data modeling, data warehousing, and ETL concepts, with experience translating complex financial requirements into technical product strategies that deliver accurate and reliable data., • Demonstrate exceptional collaboration and communication skills, with a proven ability to facilitate design and end-to-end process analysis, align diverse stakeholders, and navigate ambiguity., • Are a strategic and data-driven thinker capable of quickly grasping complex financial, business, and technical concepts and articulating the story to influence stakeholders, • Have a Bachelor's degree in finance, accounting, IT/computer science, or a related field. MBA preferred., • We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix., • We cultivate a community of diverse perspectives— all voices are heard and valued., • We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail., • We win as a team, commit to our work, and celebrate grit together because we value strong relationships., • We boldly create the future while keeping equity and sustainability at the center of all that we do., • We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact., • We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$145,100—$242,000 USD ___ leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: ___ Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ___ or ___. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email ___. You can read more about Recruiting Scam Awareness on our FAQ page here: ___

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. The Stitch Fix Finance team enables our clients to be their best self. We broadly define our clients as customers, business partners, and shareholders. We drive value through business partner support, innovative and insightful analysis, and financial integrity. We are looking for bright, kind, and motivated-by-challenge individuals who succeed in a fast-paced environment and thrive in building and improving processes to scale the business to the next level. Stitch Fix is seeking an Accounts Payable Manager to join our dynamic Finance organization. In this role, you will serve as a high-impact leader capable of balancing rigorous accounting integrity with business practicality. This is a highly cross-functional position where you will direct the accounts payable and T&E team. You will manage daily operations within the procure-to-pay lifecycle, overseeing vendor relations, travel and business expense activities, and master vendor data. Additionally, you will serve as a key stakeholder in partnership with Accounting, Merchandising, Operations, Engineering, and Financial Systems teams to evaluate the impact of organizational changes on our P2P processes and provide strategic input on system design and UAT approaches. The ideal candidate is an inquisitive, system-savvy self-starter who possesses superior attention to detail and a commitment to continuous process improvement and team development. • Manage and develop a high-performing Accounts Payable team, including supervisors, coordinators, and processors, fostering a culture of professional excellence., • Partner with Accounting, Merchandising, Engineering, and IT to design and implement system updates that support new business initiatives and enhance AP functionality., • Oversee the administration of the company’s T&E platform and corporate card program, ensuring seamless expense reporting and reimbursement processes for all employees., • Champion the thoughtful use of agentic AI to improve our workflows and proactively enable new AI functionalities rolled out by our technology vendors, • Collaborate cross-functionally with Merchandising and Operations to identify efficiencies and drive continuous improvements within the AP process., • Manage the monthly close for accounts payable and related accounts within an agile, data-rich environment, including oversight of AP aging and Goods Received Not Invoiced (GRNI) accounts., • Oversee day-to-day operations involving high-volume invoicing and 3-way matching of inventory receipts (~10K+ per month)., • Ensure prompt payment and accurate account reconciliation while providing professional, diplomatic resolution assistance to vendors and internal partners., • Prepare detailed analyses, schedules, and presentations for Accounts Payable to support internal audits and tax filings., • Utilize our rich financial datasets to develop meaningful business reporting for management and identify upstream opportunities for process optimization., • Develop robust metrics to monitor volume and efficiency. Perform root-cause analysis on critical issues to provide visibility to management and influence the Financial Systems/IT roadmap., • You possess a Bachelor’s degree in Accounting, Finance, or a relevant business field., • You bring 10+ years of work experience with a deep background in managing accounts payable functions; experience at a public company and/or in the retail sector is highly preferred., • You have 4+ years of supervisory experience, with a proven ability to lead and motivate teams of both hourly and salaried employees., • You have extensive experience with financial reporting systems, ERP implementation, and maintaining SOX compliance., • You are a "key player" in systems implementation, embracing technology to drive decision-making and operational scalability., • You are well-versed in supply chain operations and the procure-to-pay lifecycle, including invoice ingestion, three-way match, and master data management., • You are proficient in Excel and PowerPoint; experience with Oracle Cloud is a plus, • You possess an analytical mindset, meticulous attention to detail, and the problem-solving skills necessary to navigate complex financial landscapes., • You have a solid foundation in technical accounting and a firm understanding of GAAP standards., • You are a dedicated mentor who establishes clear goals for the professional development of your team members., • Above all else, you are bright, kind, and motivated by challenge., • We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix., • We cultivate a community of diverse perspectives— all voices are heard and valued., • We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail., • We win as a team, commit to our work, and celebrate grit together because we value strong relationships., • We boldly create the future while keeping equity and sustainability at the center of all that we do., • We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact., • We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range $78,800 - $131,000 USD ___ leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: ___ Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ___ or ___. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email ___. You can read more about Recruiting Scam Awareness on our FAQ page here: ___

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Sr. Customer Success Manager to manage a set of large enterprise accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership. You will report to a Sr. Manager of Customer Success and may work remotely from the Western US territory. You Will: • Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifecycle, • Accomplish a comprehensive engagement and communications strategy that maintains high customer satisfaction, • Be the Smartsheet expert providing guidance to allow customers to create impact and increase collaboration across their organization and with external parties, • Perform periodic customer success reviews that confirm satisfaction, resolve issues with the help of the Technical Support team, and expand Smartsheet use throughout the account, • Implement and share best practices to ensure customers are realizing the greatest possible value from Smartsheet, • Use usage patterns to gain insights, provide guidance and increase customer adoption and satisfaction, • Be the primary interface to manage and resolve critical situations, • Work with the Sales, Training and Professional Services teams to identify new opportunities to expand customer use of Smartsheet, • Provide expert customer insight to Product Management, Marketing and Sales on innovation and continuous improvement opportunities, • Exceed all performance targets, including maintaining high retention and growth rates, • Accomplish other tasks as assigned You Have: • 3+ years of Customer Success or Account Management experience (or equivalent), • Health & Life Sciences (HLS) experience (preferred), • The ability to explain technical subjects to non-technical personnel in large enterprises, • Good at building credibility and trust with customers and internal stakeholders by understanding their requirements, • Experience maintaining valuable and outcome-based relationships with a diverse customer account base, • Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet's benefits, use cases, and technical elements, • Bachelor's degree in relevant field, or equivalent experience, • Willing to travel based on customer and business need Current US Perks & Benefits: • Medical/vision and dental coverage options for full-time employees, • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay), • Monthly stipend to support your work and productivity, • Flexible Time Away Program, plus Sick Time Off, • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans, • US employees receive 12 paid holidays per year, • Up to 24 weeks of Parental Leave, • Personal paid Volunteer Day to support our community, • Opportunities for professional growth and development including access to Udemy online courses, • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account, • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $112,500 - $142,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

About Toast: Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? (Team Info) Toast is building a Toast-owned Networking Platform that makes restaurant connectivity secure, performant, and effortless to deploy and support at scale. As Product Manager for Network Engineering, you will drive strategy and execution across our managed networking stack (Pronto, Meraki, UniFi) and partner deeply with Engineering, Hardware Ops, Care/Onboarding, and Security & Compliance to deliver platform capabilities that improve restaurant uptime, accelerate onboarding, and reduce operational burden. A day in the life (Responsibilities) • Product strategy & roadmap for Toast-managed networking across hardware, firmware, dashboards, observability, and support tooling, • Owning the end-to-end connectivity experiences and building the next generation management tools for Toast networking devices, • Discover customer pain points and unmet needs and drive for high quality feature requests, • Develop Product Requirements Documents to drive hardware development, as well as communicate feature requests to the engineering team in a fast-paced environment, • Deeply understand the competitive landscape and strategize and prioritize resources so we build the best products to win, • Lead by influence. Work closely with the Toast product, UX, engineering and operations teams to support business needs, develop business case, justify the ROI, and owning the product roadmap, • Work closely with the Marketing, Finance, Operations and Customer Success teams to execute flawless launches, • Source new networking products and drive the qualification of the product internally and externally, • Analyze and track product KPIs to understand how hardware products are performing in the field post launch Do you have the right ingredients*? • 5+ years of Product Management experience (or equivalent), • Proven ability to lead products that sit at the intersection of software + hardware + operations, with many internal stakeholders., • Strong technical fluency in networking fundamentals such as VLANs, SSIDs, firewalls, captive portals, observability and telemetry., • Track record of shipping products that measurably improve reliability, operational efficiency, or support outcomes., • Excellent cross-functional leadership: you can align teams without direct authority and drive execution in ambiguity. Special Sauce* (Nice to Haves) • Experience with managed networking ecosystems (e.g., Meraki/UniFi), ISP/carrier concepts, IoT devices or cellular failover solutions., • Experience building support tooling: automation for operations teams, • Familiarity with AI-assisted support systems (retrieval + telemetry lookup, action execution with guardrails)., • Experience in user experience design and research is a plus, • Experience in data mining and/or querying skills is a plus AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$115,000—$184,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Title: Web Services .NET/C# Developer Location: Maxwell AFB, Gunter Annex, Montgomery, AL or Remote Job Summary: The Web Services Developer will support the design, development, enhancement, and sustainment of enterprise-level Air Force aircraft communications, equipment maintenance, and training simulation systems. This role focuses on developing secure, scalable web services and APIs using .NET, C#, and Azure cloud technologies to support mission-critical applications. The candidate will apply industry-standard software engineering practices to design, develop, integrate, and maintain service-oriented solutions that support both legacy and modernized system architectures. Responsibilities: • Design, develop, and maintain web services and APIs using C# and the .NET framework (.NET Core / .NET 6+), • Develop and support SOAP-based and RESTful web services for system integration, • Implement secure service endpoints in compliance with DoD cybersecurity and RMF requirements, • Deploy and manage Azure cloud resources using Azure Resource Manager (ARM) templates, • Support Azure-based services including App Services, Azure Functions, Storage Accounts, and API Management, • Integrate web services with Oracle and/or SQL Server databases, • Develop scalable backend business logic to support enterprise applications, • Troubleshoot, debug, and optimize service performance in production environments, • Prepare technical documentation, interface control documents (ICDs), and API specifications, • Participate in Agile ceremonies including Sprint Planning, Backlog Refinement, Reviews, and Retrospectives, • Collaborate with architects, cybersecurity teams, QA, and DevSecOps engineers to ensure compliance and maintainability, • Contribute to CI/CD pipeline development and automated deployments in Azure environments, • Apply secure coding practices and conduct peer code reviews Required Experience & Abilities: • 5+ years of professional experience developing .NET applications and web services, • Strong proficiency in C#, • Experience developing and consuming SOAP web services, • Experience building RESTful APIs using ASP.NET Web API or .NET Core, • Hands-on experience with Microsoft Azure cloud services, • Experience creating and deploying infrastructure using ARM templates, • Solid understanding of service-oriented architecture (SOA) and distributed systems, • Experience with SQL and database integration, • Strong debugging, troubleshooting, and performance optimization skills, • Ability to work independently and within a collaborative Agile team, • Strong written and verbal communication skills Desired Experience & Abilities: • Experience with Azure DevOps and CI/CD pipelines, • Familiarity with DoD cybersecurity frameworks (RMF, STIG compliance), • Experience in enterprise system integration within large operational environments, • Experience with ARM Templates and writing IaC, • Knowledge of authentication and authorization protocols (OAuth, Azure AD, SAML), • Experience with containerization technologies (Docker, Kubernetes), • Familiarity with DevSecOps practices, • Experience supporting Air Force or DoD IT systems Job Stipulations: • Must maintain DOD 8570 required certification (e.g., CompTIA Security+ or equivalent), • Must have the ability to obtain and maintain a Secret Security Clearance Minimum Education: HS diploma with 9 years’ IT experience Associates with 7 years’ IT experience Bachelors with 5 years’ IT experience Job Stipulations: Must maintain DOD 8570 required certification, CompTIA Security+ or equivalent Must be compliant with DOD vaccination policies Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Company Benefits: Competitive health care package, vision, and dental, life insurance coverage, 401k matching, training expense, competitive PTO, Holiday and sick leave. Zigabyte is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: ___ Want to know what it’s really like to work at Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us: ___ Cyara’s Diversity, Equity, Inclusive and Belonging Statement: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. The Procurement Leader will develop and implement long-term procurement strategies aligned with company objectives, while guiding innovative solutions and ensuring compliance with industry best practices. This role requires a high level of collaboration with senior leadership across finance, legal, and operations (including Telco, Cloud, and NetOps teams). • Build and scale procurement processes that support rapid company growth while maintaining cost efficiency and compliance., • Negotiate and manage contracts with strategic vendors, ensuring favorable terms and high ROI., • Evaluate, develop, and refine procurement processes and models for efficiency, innovation, and risk mitigation., • Partner cross-functionally with teams in finance, legal, information security, IT, and engineering to align procurement strategies with technical and operational needs., • Manage supplier relationships, performance, and risk, including vendor evaluations and quarterly business reviews., • Coordinate budgeting and forecasting efforts related to procurement and vendor spend; drive transparency and cost control., • Identify cost-saving opportunities through spend analysis, vendor consolidation, and renegotiation., • Collaborate with key financial and business leaders on strategic vendor relationship opportunities., • Oversee implementation and optimization of procurement systems, workflows, and policy adherence, including compliance with applicable regulations and standards in the Company’s various geographies and industries., • Manage and mentor procurement team members, supporting growth and alignment with business priorities., • Track key metrics (e.g., cost savings, vendor utilization, renewal timelines) and present insights to senior leadership., • Bachelor’s degree and 10+ years of related experience, • Proven leadership experience managing and growing procurement teams., • Demonstrated expertise in global procurement operations and cost optimization., • Strong negotiation and vendor management skills, with experience handling high-value contracts and strategic supplier partnerships., • Advanced understanding of financial principles, budgeting, and cost analysis as they relate to procurement., • Familiarity with compliance and regulatory requirements within procurement and supply chain., • Strong understanding of software licensing models, SaaS contract structures, and cloud cost management., • Demonstrated ability to build procurement operations in a high-growth, dynamic startup or scale-up setting., • Excellent negotiation and vendor management skills with a track record of driving strategic sourcing success., • Familiarity with procurement systems (e.g., Coupa, Zip, Airbase, SAP Concur) and contract management platforms., • Collaborative, data-driven, and comfortable working across technical and non-technical teams. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply. This position may be filled anywhere in the United States. ABOUT THE ROLE Facility Optimization Solutions (FOS), a subsidiary of CannonDesign, is seeking an experienced and highly skilled Senior Software Engineer to join our FOS products team. Reporting to the Director of Software Engineering, you will play a key role in designing, developing, and implementing robust and scalable SaaS solutions. You will contribute significantly to technical architecture, ensuring our engineering practices meet high standards and align with the overall enterprise strategy. This role requires both people leadership and a strong individual contributor mindset with a passion for technical excellence, mentorship, and collaborative problem-solving. You will work closely with cross-functional teams, including product management, design, and other engineering functions, to translate business requirements into technical specifications and deliver high-quality products that delight our internal and external clients. As part of the recruitment process, selected candidates will be required to complete online skills assessments through Karat, including a 15-minute assessment measuring proficiency in Algorithms, Data Structures, and Back-end, and a one-hour technically based interview. HERE'S WHAT YOU'LL DO • Contribute to the design and implementation of scalable, robust, and secure application architecture under the guidance of the Director of Software Engineering., • Lead a team of developers through the full software development lifecycle — from design and development to deployment and ongoing support of SaaS products., • Drive the adoption of best practices in software engineering within your team, focusing on DevOps competencies (CI/CD), monitoring and observability, performance, and automated testing., • Oversee modernization efforts - including maintenance and migration of legacy applications while ensuring minimal disruption to existing customers., • Ensure compliance with SOC2 controls by embedding evidence collection, access management, and secure development processes into daily workflows., • Set high standards for code quality by modeling clean, maintainable coding practices and guiding the team through effective peer reviews., • Work across teams to ensure seamless integration and successful deployment of applications., • Assist in the architectural design of SaaS software systems and implement key architectural initiatives as directed., • Continuously assess and improve system performance ensuring accuracy, reliability, and scalability and drive root cause analysis for production issues., • Stay current with industry trends, emerging technologies, and best practices in software engineering and architecture. HERE'S WHAT YOU'LL NEED • Bachelor’s degree in computer science, software engineering, or a related field required. Master's degree preferred., • Minimum of 10+ years of qualifying experience in software engineering., • Minimum of 5 years’ experience in SaaS application development., • Working knowledge of VB.NET along with proficiency in multiple programming languages is highly preferred - especially C#, React, Node.js, Python, and TypeScript., • Experience with implementing and maintaining SOC2 type2 certification in SaaS products is preferred., • Demonstrated ability to architect, design, build, and integrate frontend user interfaces, backend services, and APIs., • Strong understanding of software architecture patterns, cloud computing, APIs, deprecating services, and DevOps practices such as CI/CD and source control (Git)., • Experience leading hybrid onshore and offshore software engineering teams is preferred., • Excellent communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders. The salary range for this position is $148,000 to $175,000 annually. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at ___. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. FOS is a multidisciplinary professional services and software consultancy founded on the core value that clients are our most important partners. FOS began with a good idea – seeing the need to help facility managers identify what they own, the condition of their facility, and how best to use this data for future capital planning. FOS started as a small operation in 2009 and has grown into a major, multi-office practice that is ranked #1 world-wide for facility-related services by World Architecture 100. Please note that candidates can only apply to our positions on our company Careers site. It is not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying. As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required time frames and adhere to our internal policies and our Code of Conduct. Facility Optimization Solutions LLC. and CannonDesign is an Equal Opportunity Employer. CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm’s policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign’s policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints. ABOUT WORKING HERE • We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about., • We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives., • We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.

About Us We are a leading gastrointestinal health company delivering minimally invasive diagnostics to transform access to esophageal care. Our ___ combines a simple, swallowable device with cutting-edge laboratory biomarkers and analytics to detect esophageal cancer and its precursor, Barrett’s esophagus. Operating across the US and UK life-science hub, with hybrid, remote and onsite teams, we are expanding our pipeline to address new high-impact targets across gastroenterology and related fields. You’ll join a close-knit team of experts in our field who collaborate daily to translate breakthrough ideas into real-world solutions. At ___, every voice matters. Whether you’re in R&D, Commercialisation, Medical Affairs or Operations, you’ll have the chance to lead projects, influence strategy, and broaden your skill set across the company. We champion diverse backgrounds and perspectives, fostering an inclusive culture where everyone can thrive and innovate. If you’re inspired by purpose, motivated by challenge, and eager to make a meaningful impact on patient lives, we’d love to hear from you. We usually recruit on a rolling basis with the following four stages: • Initial Conversation – An online meeting with Maddie, a member of our People team, to learn about your skills & experiences and for you to explore what it is like to work with us., • Line Manager Interview – An online meeting with the hiring manager(s) to specifically discuss the role further., • Team Interview & Assessment – An onsite opportunity to meet the wider team, sometimes accompanied by an assessment or presentation on a topic related to the role., • Final Interview – An online meeting with our CEO to discuss your goals and the company’s history and vision. Job Summary As the Customer Success Manager you will play a hands-on role in setting up and owning end-to-end success for Cyted’s early-stage diagnostics. Partnering closely with the Chief Commercial Officer - US and the Sales team, you will directly lead customer onboarding, training, and ongoing engagement - building trusted relationships with clinicians, administrators, and operational staff. As a highly client and site facing role, you will set the tone for communication with US healthcare customers, ensuring seamless adoption, retention, and growth of Cyted’s medical device. You will be the operational backbone of customer delivery, including scheduling, logistics, reporting, and CRM management. Establishing Cyted’s customer success function from the ground up, you will design processes, systems, and best practices while personally managing key customer accounts. As the business scales, you will lay the groundwork for future team growth and leadership, ensuring a strong foundation for predictable renewals, adoption, and customer satisfaction. Acting as a strategic partner, you will clarify customer objectives, define success measures, and drive utilisation to deliver clinical and operational value. This requires proactive monitoring of account health, identifying risks and opportunities, and ensuring feedback informs Cyted’s products and processes. You will triage and resolve customer enquiries, serving as a key liaison across sales, billing and laboratory teams to ensure timely and effective issue resolution. Working Pattern and Location The role is a full-time position with a standard 40 hour working week. The role holder may be required to work flexibly. The Customer Success Manager - Diagnostics will be remote based, located on the eastern time zones and may need to visit other company sites when and if required. What you will be doing Operational Implementation, Delivery and Team Ownership • Build Cyted’s customer success function end-to-end, designing customer-focused, regulatory-aware frameworks, processes, and tools to support healthcare providers using medical device and diagnostics solutions., • Own delivery of high-value clients, ensuring adoption, renewals, and growth through responsive, problem-solving account ownership and scalable best practices., • Set clear goals, success measures, and reporting methods to monitor customer health and performance., • Lead collaborative, cross-functional partnerships with product, support, operations, and commercial teams to ensure seamless delivery and rapid issue resolution., • Establish and oversee all customer operational workflows and account administration, ensuring accuracy, consistency, and regulatory compliance., • Track and analyse customer performance data to identify adoption trends, usage gaps, and opportunities for improvement or expansion., • Create the groundwork for future team growth by defining smooth and scalable structure, capabilities, and onboarding processes., • Proactively monitor account health through regular check-ins, usage analysis, and performance reviews - proactively identifying risks early and taking corrective action., • Act as the primary point of contact for healthcare customers, leading end-to-end success with minimal oversight and high ownership., • Build and maintain relationship-driven, trusted partnerships with clinicians, administrators, and operational teams to drive satisfaction, retention, and growth., • Earn customer confidence as the first line of support for customer enquiries, problem-solving across technical, operational, clinical, and administrative domains., • Maintain clear, transparent, and responsive communication with customers throughout issue triage, progress, and resolution., • Record all interactions, escalations, and outcomes in CRM or ticketing systems to ensure traceability and learning. How we work At Cyted, how we work matters just as much as what we build. Our values shape how we partner with healthcare providers, support clinicians, and ultimately deliver earlier, better care for patients. As a Customer Success Manager in the US, you’ll bring those values to life through the way you work with customers every day - hands-on, accountable, and deeply invested in outcomes. We care deeply about the patients and clinicians who rely on our diagnostics. For you, care means being close to the detail: making sure sites are set up properly, workflows actually work in real clinical settings, and customers feel supported at every step. You’ll take the time to understand the pressures on healthcare teams and do whatever it takes to remove friction - whether that’s solving a scheduling issue, fixing a process gap, or jumping on a call to unblock a site. This is a role for someone who will own the basics as well as the bigger picture. You won’t just design customer success processes - you’ll run them. You’ll manage onboarding, training, troubleshooting, reporting, and follow-up yourself. You will be happy to execute with any task, if it helps a customer succeed. You’ll build credibility by being reliable, responsive, and willing to get your hands dirty. We aim high, but we’re practical. We’re scaling in a complex, regulated healthcare environment, and we need people who are comfortable operating in that reality. You’ll help establish what great customer success looks like for Cyted in the US - building repeatable processes while staying flexible enough to handle the nuances of each clinical partner. Experience in healthcare, diagnostics, or medical devices will help you navigate regulatory expectations, clinical workflows, and stakeholder dynamics with confidence. You’ll be expected to dive deep into the details. You’ll understand how our diagnostic fits into clinical workflows, how sites operate day to day, and where things can go wrong. You’ll spot issues early, connect the dots across commercial, operations, lab, and product teams, and solve problems rather than passing them along. We encourage you to challenge and then commit. You’ll have a voice in shaping how customer success works at Cyted - what we prioritise, how we engage customers, and how the function grows over time. You’ll question what isn’t working, propose better approaches, and then commit fully once a direction is set. Above all, we deliver. This role is about momentum and follow-through. You’ll be the person customers rely on, the one who closes loops, fixes issues, and ensures adoption actually happens. Every site you support, every problem you resolve, and every relationship you strengthen helps Cyted bring earlier cancer detection to more patients. This is how we work at Cyted. If you’re a hands-on, healthcare-aware Customer Success Manager who takes pride in doing the work, we should talk. Person Specification We’re seeking a proactive, hands-on and relationship-driven Customer Success Manager who thrives in fast-moving environments and combines strategic insight with operational excellence. The ideal candidate will have excellent experience managing healthcare or diagnostics partnerships, with empathy, communication skills, and analytical mindset to ensure Cyted’s customers are fully supported and set up for success. • Bachelor’s degree in Life Sciences, Healthcare, Business, or a related field (preferred, but not essential with relevant experience)., • 3–5 years’ experience in a customer-facing role such as customer success, account management, operations, or support., • Experience working in healthcare, diagnostics, or medical technology environments., • Proven ability to triage, manage, and escalate customer issues in a structured, professional, and timely manner., • Excellent communication and interpersonal skills, with confidence engaging clinicians, administrators, and operational teams., • Strong organisational and time-management skills, able to manage multiple customers, workflows, and priorities simultaneously., • Hands-on, practical problem-solving approach, comfortable resolving routine issues independently and escalating when appropriate., • Understanding of healthcare operational workflows, including onboarding, training, scheduling, and customer support processes., • Experience using CRM, ticketing, or reporting tools to track customer interactions, issues, and outcomes., • Customer-first mindset with a proactive, solution-oriented approach to driving adoption and satisfaction., • Adaptable and self-directed, comfortable working in a fast-paced, remote-first environment., • Collaborative team player, able to work effectively across commercial, operations, laboratory, and product teams., • Resilient and dependable, able to stay calm and effective in regulated, high-stakes healthcare settings. Benefits At Cyted, we believe people do their best work when they’re supported, trusted, and cared for. We offer a comprehensive and competitive benefits package that reflects our commitment to your wellbeing, development, and long-term success. Financial & Retirement Benefits: • 401(k) Safe Harbor Plan with employer match:, • Dollar-for-dollar match on the first 1%, • 50 cents on the dollar up to 6%, • Automatic enrolment after 2 months, • Equity Participation: Share grants subject to board approval, giving you a stake in our mission and long-term growthHealth & Insurance Coverage:, • Access to the company's medical insurance with company contributions of up to $1000/month, • Access to self-pay vision and dental insurance options, • Life Insurance: 3x your annual base earnings, employer-paid, • Long-Term Disability (LTD): 60% of base salary up to $10,000/month,, • Short-Term Disability (STD): 60% of salary up to $2,500/week for up to 13 weeks, • Employee Assistance Program (EAP): Full access to our EAP platform including courses and resources to support your wellbeingLeave & Time Off:, • 20 vacation days per year, • 8 sick days, • 8 paid holidays, • Parental Leave:, • 6 weeks fully paid primary caregiver leave, • 2 weeks fully paid secondary caregiver leave, • Holiday Purchase Scheme: Buy up to 5 extra vacation days per yearLearning, Development & Culture:, • Annual CPD Allowance: $1,000 per year for professional development activities relevant to your role, • Regular Company Events: Including summer and holiday parties, team socials, and more

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Team: The Telecom and Media Outbound Product Management team is responsible for all outbound GTM and commercial aspects of the ServiceNow Telecom and Media portfolio. We collaborate closely with multiple cross-functional teams (e.g., marketing, sales, solution consulting, pricing strategy, and operations, customer outcomes, product success, training, and certification, etc.). The Role: ServiceNow is looking for a Senior Staff Outbound Product Manager to lead customer adoption initiatives for our Teleco and Media offerings. This role focuses on empowering customers to build transformative solutions on the ServiceNow AI Platform, while ensuring their voices directly influence our product roadmap and strategy. You’ll collaborate with customers and internal teams to drive adoption, align solutions with business priorities, and gather insights that shape the future of our products. This is a strategic, hands-on role with significant visibility and impact across the organization. You’ll have the opportunity to shape the next wave of enterprise AI, working with passionate teams and forward-thinking customers. Help us drive meaningful innovation while ensuring ServiceNow continues to be a leader in AI-powered workflow transformation. What You'll Do: • Develop a deep understanding of our Telecom and Media customers, their use cases, challenges, and goals., • Guide and support the adoption of our Telecom and Media products across high-impact accounts., • Serve as a primary advocate for the Voice of the Customer (VoC) within product, engineering, and leadership teams., • Lead early access programs to gather feedback and validate new product capabilities., • Create technical enablement and adoption content that highlights product value., • Conduct onboarding and enablement sessions to scale adoption across customers and partners., • Manage community engagement and create content that drives interest and success., • Collaborate with analysts, partners, and thought leaders to share ServiceNow’s vision., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • 10+ years of total experience, including 5+ years in customer-facing roles (e.g., product management, technical consulting, presales, or business development)., • 10+ years of experience in the telecommunication industry., • Willingness to become an expert in our products including hands-on demonstrations and configuration, • Experience launching and scaling adoption of emerging technologies in enterprise environments., • Strong sense of accountability, with the ability to influence, lead, and execute effectively., • Action-oriented mindset and motivation to deliver impactful outcomes., • Proven ability to collaborate across diverse, cross-functional teams., • Customer-centric approach with strong problem-solving skills., • Excellent written and verbal communication, including the ability to convey technical concepts to varied audiences. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Senior ServiceNow Developer We are seeking a highly skilled and experienced Senior ServiceNow Developer to join our team full-time in support of our proprietary PaaS platform. This role is critical to advancing our ServiceNow capabilities and delivering scalable, high-impact solutions for both internal operations and external client workflows. The ideal candidate brings deep ServiceNow expertise, strong architectural thinking, and a forward-looking approach to automation. Key Responsibilities Platform Strategy & Development • Provide strategic input on ServiceNow best practices, emerging features, and platform efficiencies., • Translate complex business requirements into scalable, maintainable ServiceNow solutions., • Lead development initiatives end-to-end, including planning, stakeholder engagement, and execution., • Design and implement configurations compatible with a domain-separated ServiceNow architecture., • Architect and extend custom applications, integrations, and workflows aligned with platform standards. Operational Support • Act as a subject matter expert (SME) for ServiceNow platform components, custom applications, and integrations., • Troubleshoot and resolve platform issues in accordance with standard change and release management procedures., • Perform regular audits, maintenance, and optimization to ensure data integrity, performance, and platform consistency. Client-Facing Delivery • Support technical proposal development and onboarding activities for new clients., • Deliver ServiceNow-based automation initiatives that meet or exceed defined ROI and operational objectives., • Collaborate with client stakeholders to align platform capabilities with business outcomes. Documentation & Communication • Maintain and evolve platform standards, architectural documentation, and development best practices., • Update internal process and technical documentation to reflect new features and enhancements., • Communicate platform changes and their impacts clearly and proactively to both technical and non-technical stakeholders. AI & Emerging Capabilities • Work with ServiceNow AI and Generative AI features (such as Now Assist) as part of broader automation and platform initiatives., • Incorporate AI into workflows including incident or case summarization, resolution assistance, or knowledge support, where it adds value., • Participate in prompt design and tuning within ServiceNow’s AI tooling to improve accuracy and usability., • Support or extend Conversational AI, Virtual Agents, or AI Search through configuration, scripting, or flow development., • Contribute to responsible adoption of AI to enhance efficiency, user experience, and operational outcomes across the platform. Required Skills & Experience • Minimum 5 years of hands-on ServiceNow development experience., • Proven experience working within domain-separated ServiceNow environments (strongly preferred)., • Strong proficiency across core ServiceNow modules, including:, • ITSM (Incident, Change, Request, Problem), • Service Catalog, • ITBM / PPM, • ITOM, • Reporting & Performance Analytics, • Experience with third-party integrations and custom application development., • Strong business process mapping, workflow design, and automation skills., • Excellent communication skills and the ability to engage effectively with stakeholders at all levels., • Proven ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines, • ServiceNow Certified Application Developer (CAD) Required, • ServiceNow Certified System Administrator (CSA) Required Benefits of Working for Abacus: • Exposure to diverse array of technologies, • Part of a team of experienced engineers who aim to deliver exceptional service, • Competitive compensation, • Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO, • Opportunities to further technical education through online courses, • Positive, friendly, supportive work environment

About ZumaZuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property manager alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market. Off the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers. Zuma has raised over $17M in funding to date and has support from world-renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC’s former COO, Qasar Younis. As a Front-End Engineer, you will: Architect and build user interfaces that bring our AI assistant, Kelsey, to life—transforming complex workflows into clean, intuitive experiences Own the front-end stack, making critical decisions about component design, performance, and scalability as our first dedicated front-end hire Develop self-serve tools that allow property managers to onboard, configure, and train AI agents without needing engineering support Design and implement real-time feedback loops, analytics dashboards, and status indicators to help customers build trust in AI-driven workflows Collaborate closely with design, product, and full-stack engineers to translate nuanced user needs into elegant, frictionless UIs Bring consistency and polish to the platform through a shared design system and UI standards Push the boundaries of human–AI interaction design by prototyping and launching interfaces that guide, explain, and empower Champion usability, accessibility, and performance, ensuring our platform is fast, inclusive, and delightful Lay the foundation for front-end engineering best practices, tooling, and developer experience as we scale the team Iterate quickly, incorporating feedback from real users and customers who rely on your work daily to run their communities • You'll work directly with cutting-edge LLM technology in a real-world application, • You want to work at a company where customers feel your impact every day., • You'll architect AI-powered systems that are transforming the real estate industry, • You'll have autonomy to design and implement innovative technical solutions, • Your work will directly impact thousands of apartment communities and millions of renters, • You'll receive significant equity in a venture-backed company with strong traction, • As we scale, your role and influence will grow with the company, • This is a demanding role that will often require extended hours and deep commitment, • As a founding team member, you'll need to wear multiple hats and step outside your comfort zone, • You'll need to make thoughtful tradeoffs between innovation and immediate needs, • You'll interact directly with customers to understand their needs and occasionally travel to their offices, • We're a startup - priorities can shift rapidly as we respond to market opportunities and customer needs, • If you're not comfortable getting your hands dirty with legacy code or speaking directly with customers, this isn't the job for you, • Leading critical system rewrites to transform our architecture into a highly scalable foundation, • Working closely with our product team to translate customer needs into technical solutions, • Architecting and building advanced systems for our LLM-based AI leasing agent, • Creating intelligent configuration interfaces that allow our AI to adapt to customer needs, • Designing and implementing integration frameworks connecting our AI with customer systems, • Establishing modern engineering practices and infrastructure for an AI-first product, • Implementing robust analytics to measure and improve our AI's effectiveness, • Leading the development of innovative features that push the boundaries of AI in real estate, • Mentoring engineers and elevating the team's capabilities with LLM technologies, • 5–10+ years of front-end engineering experience, ideally in startup or product-focused environments, • Deep fluency in React, TypeScript, Tailwind, and modern build tools (Vite, Webpack, etc.), • Experience building admin interfaces, configuration workflows, and data visualizations, • Passion for user experience and close collaboration with designers, • Familiarity with backend integration (___, GraphQL, REST, or gRPC), • Experience working with AI/LLM-powered products is a big plus—but not required, • Comfort navigating ambiguity, owning outcomes, and shipping fast, • Excellent communicator, collaborator, and craftsman Customer‑First OutcomesEvery commit should trace back to resident or operator value. Whether it’s a new feature, infra investment, or AI capability, if it doesn’t solve a real problem, it doesn’t ship.Bias for SimplicityWe favor composable primitives over clever abstractions. Open standards, clean APIs, and clear contracts win over custom complexity, even if the custom version is cooler.Quality Is a Gate, Not an After‑ThoughtQuality is built-in from day one. Our definition of done includes: test coverage, performance checks, basic observability, and internal docs. Shipping fast doesn’t mean skipping craftsmanship.Data‑Driven ChoicesWe use data to guide, not paralyze, our decision-making. We track leading indicators (cycle time, defect rate, NPS) and lagging signals (retention, revenue impact). We keep instrumentation lightweight but meaningful signal over spreadsheet.Transparency & Written CultureGood ideas don’t expire in Zoom. We operate in public inside the company, TDDs, PR reviews, and Linear tickets tell the story. This keeps us async-friendly, auditable, and aligned across time zones and functions. • Great health insurance, dental, and vision., • Gym and workspace stipends., • Computer and workspace enhancements., • Unlimited PTO., • Company off-sites with the team., • Opportunity to play a critical role in building the foundations of the company and Engineering culture.

About the Job: The Digital Led Customer Success Manager reports directly to the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts, guiding our new and existing customers through implementation and adoption with a heavy focus on 1:many outreach tactics and leveraging data to engage with the right customers at the right time. This is a relatively new team at LaunchDarkly, and the best candidate for this role will have a passion for customer success, experience leveraging data to manage a large customer portfolio, and an interest in helping to build a best-in-class Digital Led CS organization while executing at a high level. Responsibilities: • Customer Onboarding: Leverage customer journey data to understand which customers need additional support through onboarding. Drive them to 1:many marketing engagements or work with them 1:1 to ensure all customers in your portfolio are onboarded and activated correctly., • Risk Identification and Mitigation: Use data and product signals to proactively identify risks. Develop both 1:many and 1:1 risk mitigation strategies and coordinate across the account team to steer customers towards success., • Technical Guidance: Maintain a deep level of LaunchDarkly product knowledge and provide customers with direction on implementation and adoption best practices., • Prescriptive Selling: Monitor how customers are tracking against their key goals and outcomes. Identify opportunities for customers to purchase additional products, services, and adopt new features to maximize the value of our solution., • Trusted Advisor: Build trust quickly and provide prescriptive guidance to help customers get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: Identify and support key advocates within customer organizations who actively promote the value of LaunchDarkly. Leverage success metrics and value-driven insights to gain executive sponsorship in partnership with your Champion., • Renewal and Expansion Focus: Own and forecast the renewal process on a weekly basis. Work directly with customers, sales, and deal desk to execute renewal agreements on time and identify expansion opportunities within accounts. About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a highly ambiguous, start up environment. This is a new team at LaunchDarkly and you will be helping to build the organization while executing within it!, • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it., • Highly Data Driven: You enjoy identifying trends in data and have a proven track record of leveraging data to make informed decision making on behalf of your customers, • Intellectually Curious: You have a hunger for knowledge and are naturally a question-asker., • Excellent Communication: Your written and spoken communication skills are outstanding., • Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You are able to prioritize a large customer portfolio to engage with the right customers at any given time. You do not require a lot of external direction to organize and manage your workload., • Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization., • Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner., • Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: • Located in the Continental US, • 5+ years in a customer-facing role, ideally in scaled/1:many/tech touch onboarding/implementation, account management, customer/partner success, or customer support, with a track record of exceeding targets., • Proven success in a 1:many/tech touch/tech-led Customer Success organization., • Highly data-driven with experience using product telemetry and growth/risk signals to target the right customers at the right time., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Digital Led Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC, or another sales methodology is preferred., • Strong project management skills with experience holding customers and cross-functional teams accountable to a timeline., • Experience working with a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space is preferred., • Exceptional time management and organizational skills., • An existing level of technical knowledge and know-how. We will teach you all about LaunchDarkly, but you should already have foundational knowledge in the space!, • Proven ability to advocate for both customers and the company, mediating between customer requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,000 - $187,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,000 - 168,000**, • Zone 3: All other US locations - $116,000 - $159,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

ABOUT THE TEAM Adaptive ML is a frontier AI startup building a Reinforcement Learning Operations (RLOps) platform that enables enterprises to specialise and deploy LLMs into production with measurable impact. We provide the core infrastructure to tune, evaluate, and serve specialised models at scale — pioneering task-specific LLM development and running production-ready workflows that serve millions of requests while optimising for both cost and performance across distributed systems. Our tightly-knit team was previously involved in the creation of state-of-the-art open-access large language models. We raised a $20M seed led by Index Ventures and ICONIQ in early 2024, and we’re already live in production with customers including Manulife, AT&T, and Deloitte, across travel and financial services — with much more to be announced soon. ABOUT THE ROLE We’re looking for a Customer Success Engineer to be the technical backbone of our customer relationships — from the first technical conversation through to long-term production success. Based in New York City, you’ll operate across the full customer lifecycle: deep enough technically to win enterprise deals in pre-sales, and commercially minded enough to grow and retain the accounts you help land. The best people in this kind of role run rigorous discovery, design architectures that solve real business problems, and earn the kind of trust that makes customers come back for every major decision. You won’t just hand off after a deal closes. You’ll stay embedded: owning deployment success, driving adoption, and becoming the trusted technical advisor your customers rely on in production. The role suits someone who has operated at the intersection of Solutions Engineering and Customer Success before, or a strong Solutions Architect ready to own the full arc of customer value. WHAT YOU’LL DO Pre-Sales * Lead customer-facing workload planning — understanding model usage patterns, expected throughput, and infrastructure constraints to scope solutions accurately from day one. * Own solution architecture in the sales cycle: infra selection, TCO calculation, and performance benchmarking tailored to each prospect’s environment and LLM workloads. * Design and deliver compelling technical demos and proof-of-concept implementations that map Adaptive ML’s capabilities directly to customer pain points and existing infrastructure. * Respond to technical evaluations, RFPs, and security reviews; go deep with engineering and data science counterparts on architecture decisions and integration requirements. * Partner with Account Executives to shape deal strategy, accelerate procurement timelines, and remove technical blockers standing between a prospect and a signed contract. Post-Sales * Own technical onboarding end-to-end — designing integration architectures, working directly with customer engineering teams, and driving time-to-first-value. * Support and continuously optimise live deployments: cost optimisation, performance tuning, and workload expansion across multi-geo and multi-team customer environments. * Be the escalation point for production issues — investigating and debugging problems spanning k8s deployments, Helm configurations, model serving infrastructure, and distributed systems. * Drive workload expansion proactively: surface new use cases, additional model workflows, and untapped product capabilities that create value across your account portfolio. * Conduct regular technical and business reviews with customer stakeholders, translating infrastructure metrics into business impact and building the case for renewal and growth. Internal & Cross-Functional * Build reusable technical assets — reference architectures, integration guides, runbooks, and demo environments — that scale knowledge and accelerate future deals. * Act as the voice of the customer internally: channel field insights directly to Product and Engineering to shape the roadmap and prioritisation. * Contribute to infra sizing and workload planning discussions alongside Solutions and DevOps colleagues, with particular focus on the NA region (NYC/Toronto coverage). YOUR (IDEAL) BACKGROUND We encourage candidates to apply even if their experience doesn’t match every point below. Experience * 3–6+ years in a customer-facing technical role — Solutions Engineer, Solutions Architect, Customer Success Engineer, or Technical Account Manager — ideally in B2B SaaS, cloud, or infrastructure. * Proven ability to operate across both pre-sales and post-sales: you’re as comfortable running a technical architecture review for a VP of Engineering as you are debugging a production incident with a DevOps team. * Track record with enterprise customers in complex technical environments — multi-stakeholder deals, long sales cycles, and durable post-sale technical relationships. * Demonstrable outcomes: successful deployments, adoption growth, expansion revenue, or strong renewal rates. You own the result, not just the activity. * Experience at a fast-growth or early-stage company is a strong plus — you know what it takes to build things from scratch under pressure. Technical Skills * Strong infrastructure instincts: you can confidently size GPU and storage requirements, reason about TCO trade-offs, and produce architecture diagrams that a CTO would trust. * Skilled at architecture design — you can whiteboard a solution live, document it clearly, and defend design decisions with technical rigour. * Hands-on with Kubernetes (k8s): you can investigate deployment issues, read and edit Helm charts, and navigate distributed systems problems in production environments. * Python proficiency — enough to build proof-of-concepts, write integration scripts, and benchmark model performance against real customer workloads. * Familiarity with ML infrastructure concepts: model serving, LLM fine-tuning, inference optimisation, and the operational realities of running models at scale is a strong plus. * Comfortable working alongside DevOps and SRE teams; you understand their tooling, constraints, and language. The Right Profile * You ask sharp discovery questions, design clean solutions, and earn trust through genuine expertise rather than commercial polish. * Strong communicator across audiences — you can simplify a complex distributed architecture for a CFO and go deep on inference latency with a staff ML engineer in the same afternoon. * You own outcomes. In fast-moving, ambiguous environments you figure out what matters and act — you don’t wait for a brief. * Genuine curiosity about generative AI and LLMs. The technology you’re selling and supporting moves fast; intellectual interest in the space makes a real difference. * Based in New York City, comfortable in the NA time zone for customer-facing coverage. BENEFITS * Comprehensive medical (health, dental, and vision) insurance. * 401(k) plan with 4% matching. * Unlimited PTO — we strongly encourage at least 5 weeks each year. * Mental health, wellness, and personal development stipends. * Visa sponsorship available if required.

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: • Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis., • Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success., • Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices., • Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution., • Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level., • Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment., • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it., • Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker., • Excellent Communication: Your written and spoken communication skills are outstanding., • Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work., • Highly Adaptable: You excel in a fast-paced and dynamic organizational setting., • Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization., • Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner., • Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: • 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred., • Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline., • Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred., • Experience with both proactive and reactive customer success motions., • We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how., • Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: 171,200 - 235,400 Zone 2: 154,100 - 211,860 Zone 3: 145,500 - 200,090 • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**, • Zone 3: All other US locations - $145,00 - 200,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

It's a new day with a new opportunity at 8am! About the role: 8am is looking for a Cloud Platform Engineer to help us build and maintain our next-generation platform. You will be a member of the Platform Engineering Organization, which is responsible for the software and infrastructure management focusing on availability, performance and security of core service layers supporting our payments platform and practice management software. We serve over 200,000 legal professionals and process over $18 billion in payments every year! You will work closely with our development teams to ensure they have the tools needed to build, test, and deploy code with ease and ensure software and quality engineer success. You will engineer and maintain configuration management environments, software delivery pipelines, IaC processes, technical governance and observability tools among other areas of platform availability. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: • Automate deployment, monitoring, and management for 100% AWS cloud based infrastructure, • Develop, implement and own developer focused internal tooling and automation as your product, • Share in new feature design as the cloud SME supporting container/k8s first designs, • Create and maintain automated Ci/CD pipelines that streamline the release process and ensure high-quality code is delivered rapidly and continuously in a safe and compliant manner, • Leverage agentic and generative AI and AI tooling in the development, management and enhancement of the Internal Developer and Production Platforms, • Collaborate with developers to identify pain points and bottlenecks in the development process and design and implement solutions that improve the developer experience and increase overall productivity, • Put together comprehensive onboarding programs and training resources to seamlessly integrate new developers into the organization, • Participate in an on-call rotation and provide emergency support occasionally outside of normally scheduled hours as needed, • Evolve and extend observability tools and systems to determine and resolve performance and usability issues About you: • 5+ years of professional technical experience in software engineering, cloud operations, or a related function., • 3+ years of professional experience implementing and maintaining infrastructure in a public cloud environment such as AWS (heavily preferred), Google Cloud Platform, or Azure, • Experience and demonstrated proficiency with Infrastructure as Code (Terraform preferred), • Experience implementing and maintaining Kubernetes clusters (EKS preferred), • Demonstrated proficiency with networking as it pertains to cloud infrastructure (VPCs, subnets, route tables, NACLs, security groups, peering connections, etc), • Experience implementing and maintaining relational database systems/clusters (RDS or Aurora preferred), • Experience with security systems such as Web Application Firewall, HIDS/FIM, intrusion detection systems, and vulnerability detection systems, • Experience developing and maintaining internal tooling consumed by others, • Experience with Linux container technologies, such as Docker, OCI, LXC and ability to administer, build and deploy images in an automated manner., • Proficiency in at least two of the following programming or scripting languages: Ruby, Python, Java, Javascript (NodeJS), Bash, • Working understanding of relational database systems such as MySQL (preferred) and PostgreSQL, • Experience with Kafka is a plus (MSK preferred), • Experience with generative and agentic AI in an infrastructure management and implementation capacity is a plus, • Experience working in a PCI DSS environment is a plus, • Bachelor's degree in Computer Engineering, Computer Science, or a related field (or equivalent experience)., • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: • Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees., • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members., • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents., • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching., • Learning and Development: Continuous learning through ___, leadership programs, professional development funds, and individually focused talent development., • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually)., • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

As a Senior Product Manager on the Flexible Credentials team, we are looking for you to help drive the next generation of fintech products around Stablecoin payments, and Card Issuing in the embedded finance space. You will own the strategy, execution, and go-to-market for our emerging product lines, working cross-functionally to launch and scale innovative financial solutions. We're looking for a product leader who excels in a fast-paced, high-growth environment and highly collaborative environment between customers and partners. If you are passionate about creating customer-centric, next-gen financial products, and are eager to build from the ground up and beyond, we’d love to chat! The Flexible Credentials team is revolutionizing global embedded finance, enabling seamless integration of financial products into business platforms. We provide instant card issuance, commercialization of flexible credentials technology, and incubate new solutions based on Stablecoin payments, making financial services more accessible and scalable. As builders and innovators, we thrive on making an impact and pushing fintech boundaries. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define & Drive Product Strategy – Own the roadmap for our new Stablecoin-based fintech products, aligning business goals with customer needs, • Build & Scale Embedded Finance Solutions – Develop innovative products in card issuance, or Stablecoin payments, collaborating with engineering, design, and data teams, • Execute with Excellence – Work cross-functionally with design, engineering, data science, legal, compliance, and external partners to build, launch, and scale compliant financial products, • Customer & Market Research – Deeply understand customer pain points, new Payments industry trends, and competitive dynamics to shape product decisions, • Prioritize with Data – Leverage analytics, user insights, and industry trends to identify high-impact features, optimizations, and experiments, • Partner with Fintech Ecosystem – Work closely with banks, networks, and fintech partners to drive innovation and enhance our platform’s capabilities Who You Are • 5+ years of product management experience in Cards Issuance, and stablecoin payments, • Proven experience building and scaling financial products from 0 to 1 in a high-growth environment, • Strong technical acumen – ability to work closely with engineering teams and understand API-driven products, • Deep understanding of card issuance, payment processing, Crypto/Stablecoin payments, or banking-as-a-service (BaaS) models, • Ability to thrive in ambiguous, fast-paced environments, balancing strategic vision with execution, • Strong analytical and problem-solving skills, with a data-driven mindset, • Excellent communication and stakeholder management skills – ability to work with both internal teams and external partners Nice-To-Haves • Experience working with legal, compliance, risk, and regulatory frameworks in fintech is a plus, • Hands-on experience in creating Stablecoin based solutions with technology partners. Your Manager Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. The Data Center Operations Energy Planner is responsible for forecasting, monitoring, optimizing, and governing energy usage across one or more mission-critical data center facilities. This role serves as the central point of accountability for power capacity planning, energy cost management, utility coordination, and operational energy efficiency initiatives. The Energy Planner partners closely with Operations, Engineering, Finance, Sustainability, and external utility providers to ensure reliable, cost-effective, and compliant energy delivery while supporting business growth and uptime commitments. • Develop short-term and long-term energy demand forecasts based on IT load growth and expansion plans., • Perform power capacity planning to maintain redundancy requirements., • Analyze energy consumption data using EPMS, BMS, and utility metering., • Track and report KPIs such as PUE, peak demand, and load factor., • Support energy budgeting and cost forecasting., • Coordinate with utility providers on capacity, upgrades, and outages., • Identify and drive energy efficiency initiatives., • Support compliance, sustainability reporting, and risk mitigation., • Collaborate cross-functionally to align energy strategy with operations., • Bachelor’s degree in Engineering, Energy Management, or related field., • 5 + years of experience in energy management or data center operations., • Strong understanding of data center electrical systems., • Experience with EPMS/BMS platforms and energy analytics., • Experience supporting multi-site or large-scale data center environments., • Knowledge of utility tariffs and demand response programs., • Familiarity with sustainability and renewable energy programs., • CEM or similar professional certification., • Analytical and data-driven mindset, • Strong communication and stakeholder management, • Risk-aware and detail-oriented The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description. The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• 7+ years in Product Management focused on data platforms or analytics infrastructure, leading scalable, compliant, AI-ready data ecosystems in regulated environments., • Strategic technical leader driving end-to-end data platform initiatives that enable trusted analytics, production AI, and long-term scale., • Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office Start your adventure with Zip The Senior Technical Product Manager (Data Platform) owns the strategy, roadmap, and execution of Zip’s foundational data platform. This is a platform-focused role, not a business use-case PM position. You will be responsible for building and scaling reliable, compliant, and AI-ready data infrastructure that powers analytics, risk modeling, fraud detection, regulatory reporting, and production AI capabilities across the company. This role ensures our data assets are trusted, governed, scalable, cost-efficient, and accessible through self-serve capabilities—while meeting the regulatory standards required in fintech. You will partner closely with Data Engineering, ML Engineering, Agentic AI, Enterprise Architecture, Risk, Compliance, and Product teams to define platform priorities and deliver durable infrastructure that scales with the business. Interesting problems you’ll get to solve Data Platform Strategy & Roadmap • Define and execute the multi-year vision and roadmap for Zip’s enterprise Data Platform., • Own foundational capabilities, including ingestion, storage, transformation (ETL/ELT), orchestration, metadata management, and access control., • Ensure alignment with company-wide analytics, AI, and regulatory priorities., • Balance speed, reliability, scalability, compliance, and cost in roadmap decisions. Data Governance, Controls & Compliance • Define and operationalize data contracts between producers and consumers., • Ensure lineage tracking, auditability, and regulatory reporting integrity., • Partner with Risk and Compliance to align with data privacy and regulatory requirements (e.g., SOX, KYC, AML, GDPR where applicable). Reliability, Quality & Platform Health • Define data quality standards, SLAs, freshness requirements, and certification processes., • Establish measurable platform health metrics (uptime, quality scores, adoption, cost efficiency)., • Drive proactive monitoring and observability for pipelines and datasets., • Reduce friction for AI and analytics teams by improving data discoverability and trust. AI & Advanced Analytics Enablement • Ensure the data platform supports production-grade AI/ML workloads., • Enable reusable, well-governed data foundations for feature engineering and experimentation., • Partner with ML Engineering to ensure model-ready, high-quality datasets., • Transition the organization from AI experimentation to scalable, production-ready AI capabilities. Self-Service & Adoption • Enable self-service analytics capabilities while maintaining governance guardrails., • Improve discoverability and usability of certified datasets., • Drive adoption of standardized, governed data assets across teams. Cost Optimization & Scalability • Partner with engineering to optimize warehouse, compute, and storage costs., • Drive architectural decisions that scale efficiently as data volume and AI usage grow., • Continuously evaluate tradeoffs between performance, reliability, and cost. What you’ll bring to the team • 7–10+ years in Product Management or equivalent experience, with a focus on data platforms, data engineering, or analytics infrastructure, • Strong understanding of modern data architectures (lakehouse, warehouse, ELT/ETL, streaming/event-driven systems), • Experience defining and managing data contracts, governance frameworks, and quality standards, • Experience operating in regulated environments (SOX compliance strongly preferred; fintech or financial services experience a plus), • Deep familiarity with data platforms such as Snowflake, BigQuery, Redshift, Kafka/Kinesis, or similar ecosystems, • Strong ability to translate complex technical capabilities into measurable business impact, • Demonstrated experience driving cross-functional alignment across engineering, compliance, and business teams, • Comfortable making principled tradeoffs between speed, reliability, compliance, and cost What Sets You Apart • Experience enabling AI/ML workloads through reusable, governed data infrastructure, • Systems thinker who understands interconnected platform tradeoffs, • Strong technical fluency with data engineering patterns and architecture decisions, • Ability to influence without authority and lead through alignment. What you’ll get in return Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back. We think these are just some of the best things about being a Zipster. We will also offer you: • Flexible working culture, • Incentive programs, • Unlimited PTO, • Generous paid parental leave, • Leading family support policies, • Company-sponsored 401k match, • Learning and wellness subscription stipend, • Beautiful Union Square office with a casual dress code, • Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available The Pay Range for this position: $155,000-165,000 based on the industry benchmark for position, function, level and Zip's compensation strategies. However, actual base salary will depend on varying circumstances and individualized factors, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. #LI-Remote Be a part of a team that reflects the diversity of our customers We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience. And finally…get to know us Zip is a global ‘Buy Now, Pay Later’ company that gives our millions of customers simpler and fairer ways to pay. We are proud to be a global business built around our US and ANZ core markets working with merchant partners including Amazon, Best Buy, eBay and Uber. United by our mission, purpose and values - Customer First, Own It, Stronger Together & Change The Game - we are the next generation We are Zip, and we are just getting started. Zip participates in the federal government’s E-Verify program

At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 45,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s ___ list and LinkedIn’s ___ for more than 3 years, as well as the Forbes ___, CNBC ___, and TIME Magazine’s 100 ___. Growth engineering builds the systems that power nearly every growth channel at Ramp. As an engineer here, you’ll own some of the most foundational problems in our growth stack: managing complex data flows, ingesting diverse sources, applying LLMs to unstructured information, and building internal platforms that scale growth across the company. You’ll partner with product, data, and design, and work directly with stakeholders across growth, sales, marketing, and finance to accelerate Ramp’s growth. This role offers the opportunity to shape Ramp’s growth engine with high ownership and direct impact. Check out our ___ to learn more about our tech stack, mission, and values! * Build software to grow Ramp to its next millions of users * Build data ingestion and activation pipelines between Ramp products, business systems, external systems, and third-party data * Architect and implement internal platforms (e.g. experimentation, incentives) that power all growth channels at Ramp * Leverage AI for unstructured data processing, data acquisition and normalization, and growth signal derivation * Drive business goals through experiments and metric-driven software development * Work in a dynamic engineering team with partners in product, data, and design * Minimum of 3 years of experience in a software development role * Experience shipping fast, reliable, real-time applications using modern development tools and infrastructure * Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions * Ability to improvise and develop creative solutions when common approaches fail. Strong value of pragmatism over idealism in times of uncertainty * Perpetual curiosity and passion for honing your craft * Start up experience as a technical co/founder or early engineer * Experience with the modern data stack - including ETL tools like Fivetran, workflow orchestrators like Airflow, and data platforms like Snowflake * Experience with applying AI/LLMs in production use cases * Strong perspective on engineering development cycle (system design, documentation + testing, best practices for codebase development) * Experience building user-facing data applications * Understanding of the tools that power marketing/sales automation, personalization, and analytics * 100% medical, dental & vision insurance coverage for you * Partially covered for your dependents * One Medical annual membership * 401k (including employer match on contributions made while employed by Ramp) * Flexible PTO * Fertility HRA (up to $5,000 per year) * WFH stipend to support your home office needs * Wellness stipend * Parental Leave * Relocation support to NYC or SF (as needed) * Pet insurance If you are being referred for the role, please contact that person to apply on your behalf. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats. Through the Flashpoint Ignite platform, we deliver unparalleled depth, breadth and speed of data from highly relevant sources, enriched by human insights. Our solutions span cyber threat intelligence, vulnerability intelligence, geopolitical risk, physical security, fraud and brand protection. The result: our customers safeguard critical assets, avoid financial loss, and protect lives. Discover more at ___ Flashpoint National Security Solutions (FNSS) is seeking a high-tenacity Associate Customer Success Manager to serve as the tactical nerve center for our most discrete mission partners. In this high-impact role, you will act as a strategic trusted advisor, translating complex threat intelligence into actionable mission outcomes for partners across the national security landscape. You will balance a dynamic portfolio of high-priority requirements, leveraging your impeccable eye for detail and superb judgment to eliminate friction and ensure maximum adoption of our elite intelligence capabilities. This is a unique opportunity for an ambitious professional with a "mission-first" mantra to operate with high independence, influence internal product evolution, and force-multiply the efforts of global security teams in a rapidly scaling, industry-leading organization. We have a role for you if, you: * translate critical mission partner requirements into executable intelligence objectives; proactively anticipate and mitigate operational friction points and complex intelligence challenges specific to the mission environment. * drive collaborative mission integration by synchronizing efforts across internal and external stakeholders—including intelligence analysts, operators, technical units, and interagency partners—to deliver precision solutions for complex mission challenges. * make sense of an infinite number of data points from across your mission partner portfolio to make recommendations on how products should be leveraged to maximize mission impact. * proactively anticipate team objectives in support of discrete mission partner needs, particularly in dynamic, high-stakes environments. * Identify, synthesize, objectify, and prioritize intelligence problems while working cross-functionally to effectively mitigate those issues for our discrete mission partner base. * Are able to work independently, make rapid decisions, and recruit additional resources within the organization as needed to accomplish larger, complex and discrete mission partner goals. What you will get to do on our team: * Leverage your knowledge of Flashpoint’s tools, datasets, and analytic capability, paired with a keen understanding of customer outcomes, to make Flashpoint an extension of the customer’s intelligence team and maximize the attainment of customer goals. * Develop a deep rapport with customers, building trust so Flashpoint can assist with their most sensitive and difficult challenges. * Maintain Flashpoint's industry-leading reputation by handling diverse, urgent, and sensitive global requests with resourcefulness and expert judgment. * Advocate for customers internally by communicating feedback and requirements to ensure Flashpoint products evolve with their needs. You will document and prioritize this input, collaborating with product managers and engineers to recommend mission-specific enhancements. * Deliver tactical, operational, and strategic support to all customer levels to drive product adoption. You will train personnel on Flashpoint tools covering source collections, geospatial data, and APIs—while sharing best practices from our expert teams. * You will use domain expertise to identify warm leads for sales and collaborate with FNSS Account Executives, Solutions Architects, and support teams to improve customer outcomes and drive expansion opportunities. What you will achieve: Within 30 days * You will have learned about Flashpoint’s vision, mission, strategy and culture * You will meet with key stakeholders across the Flashpoint organization * You will learn about Flashpoint’s various product offerings * You will be provided training on how we support our customers and attend customer calls with colleagues * You will learn about your client base and how our tools support their mission and goals * You will get an introduction to our technical data capabilities and integrations Within 60 days * You will have completed training on all our products and services * You will be assigned accounts and will start working customer requests and answer product related questions By 90 days * You will have a robust understanding of the core uses cases within your assigned accounts * You will be functioning independently in support of customer needs * You will have a solid understanding of our technical data capabilities and the integration of those data sets To be successful in this role, you will need: * Cybersecurity, IT Security, Military, Law Enforcement, Government or Intelligence Community Experience is a plus * Superb communication skills, both written and verbal * A demonstrated ability to communicate at all levels of a customer’s organization * Proficiency and speed with email and project management tools * Excellent analytical and problem-solving skills * Willingness to travel to engage with customers in person if necessary * Desired, not required, to possess an active Secret security clearance, or be eligible to attain an appropriate clearance. Base pay range: $82,700-$85,000 p/yr plus bonus Why Flashpoint is a Great Place to Work: * Diversity. Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity. We recognize that diversity is key to achieving our vision. We believe that every person and their experiences contribute to building a work environment and products and services that will change the world. * Culture and Belonging. Our company’s culture isn’t something you join, it’s something you build and shape, and each person's unique backgrounds and experiences contribute to who Flashpoint is and will become. You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more. * Perks. Flashpoint understands that personal wellness is one of the keys to a happy, healthy and productive work environment. That’s why we also prioritize health and wellness perks like gym reimbursements, expensed lunches, cool cultural initiatives and inclusive employee events. * Career Growth. Flashpoint is invested in the growth of our team members and understands that frequent, two-way feedback is critical to that growth. We encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral move to gain breadth of knowledge and experience. Are you unsure if this role suits you or not? Unsure about the timing? Interested in future opportunities? Stay connected by joining our ___. By doing so, you'll stay updated with Flashpoint news and upcoming career opportunities. Even if you're not ready to apply now, being part of our Talent Network ensures you won't miss out on exciting opportunities in the future.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. The Sales Account Executive is a client facing outside sales role operating within an assigned region of the New England states. This involves identifying and managing client accounts and business opportunities for Eurofins Built Environment Testing Division. Built Environment is a group of laboratories that provides Indoor Air Quality (IAQ) testing for things such as mold, asbestos, Legionella, etc. The Account Executive will travel throughout the region to meet with clients. This individual must be comfortable with cold calling and taking initiative to bring in new business as well as cultivate existing relationships. Knowledge and understanding of environmental laboratory testing is ideal, specifically in indoor air quality testing, USP797 testing or Legionella testing. This role will travel throughout the territory (New England states). Approximately 50% travel. As part of the sales team, you will focus on: • Maximizing market share, profitability, competitive advantage and capacity utilization in the environmental analytical services market., • Establish and maintain productive relationships with Eurofins clients., • Provide vision and acquire new accounts to sustain growth of the business by representing Eurofins, clearly communicating Eurofins services to new customers and markets., • Identify opportunities and profitable work by following up on leads, negotiating, and closing., • Responsible for meeting individual revenue as well as the goal for assigned region., • Establishes and maintains a productive working relationship between the client and laboratory., • Ensures customer awareness of Eurofins Environment Testing capabilities and services to improve selling opportunities., • Provides sales plan forecast for assigned region., • Reviews credit status of both new and existing customers prior to submitting bids or proposals for new work., • Monitors accounts receivable status for accounts assigned and resolves collection issues as required., • Develops and recommends strategies to facilitate pricing and bid/no bid decisions, establish Master Service agreements and provide budgetary information., • Develops client profiles and determines potential and ability to fund work., • Develops, qualifies, tracks, and closes leads to increase revenue., • Reports sales activity within assigned area., • Updates customer databases to identify business opportunities., • Maintains productive relationships between customers and the Eurofins Environment Testing organization., • Develops and implements account plans detailing specific clients, revenue goals and related account objectives to attain regional revenue quotas., • Identifies key target markets and major accounts and develops strategies within assigned area of responsibility to attain market position for Eurofins Environment Testing and maintain profitability., • Establishes, coordinates, negotiates, and completes Master Service, • Agreements with customers which both defines customers’ specific needs and streamline processes., • Within area of market responsibility collects and documents information to establish pricing and evaluate Eurofins Environment Testing’s ability to meet customer requirements to meet win/loss ratios, average discount percentages and profitability., • Effectively communicates customer needs and wants to Eurofins Environment Testing, • Customer Service Managers and Project Managers to facilitate successful completion of work., • Completes summaries of sales development activities as directed by GM., • Communicates all business opportunities (e.g. bids, quotes, proposals, and pricing inquires) by providing copies or entering information into Eurofins Environment Testing’s database., • Follows up on all outstanding bids, quotes, proposals, and price inquiries in order to achieve successful completion of the sales cycle., • Negotiates pricing and contractual issues within area of responsibility with the approval of the GM., • Presents Environment Testing as a network of laboratories not limited to lab facilities within a geographical region to improve operational efficiencies., • Controls expenses with respect to the selling function pursuant to Eurofins Environment Testing’s policy and with approval by GM., • Assumes role as “sponsor” for National Accounts as needed., • Provides feedback on market conditions within area of responsibility to facilitate the development of new products and services., • Maintains relationship with one or more of Eurofins Environment Testing’s network facilities to sustain awareness of operational issues related to Eurofins Environment Testing’s ability to meet customer requirements., • Provides information concerning business opportunity outcomes with respect to win/lose ratios and future pricing strategies., • Provides forecasting information to Customer Service Managers to assist operational staff with resource and operational planning., • Assists with the development of sales materials., • Gathers and communicates intelligence information on competitors within area of responsibility., • Identifies and communicates opportunities for new products and services within assigned region. Basic Minimum Qualifications: • Degree in Sciences or related field preferred but not required, • Minimum 2-3 years progressively successful sales experience in a service industry, • Ability and willingness to travel throughout the assigned territory. Approximately 50% travel. Some overnight travel may also be required., • Environmental industry knowledge., • Sales specific skills of identification of prospects, interviewing, negotiating, and closing, • Strong interpersonal skills, • Excellent written and verbal communication skills, • Sales acumen/sales skills, • Lab experience and exposure to environmental industry preferred., • Writing sales and account plans, • Working computer skills, • Familiarity with lab functions and terminology, • Analytical skills, • Planning skills, • Self-directed, • Ability to work in an unstructured environment Requirements: • Authorization to work in the United States indefinitely without restriction or sponsorship Salary Range: minimum of $70,000/yr base + Commission with benefits, PTO and company matching 401K plan. **Salary range could be higher for candidates with specific sales experience in environmental testing, especially Indoor Air Quality (IAQ) testing. Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. we offer excellent benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. *The benefits package offered will vary based on the employee's full-time or part-time regular status. To learn more about Eurofins, please explore our website ___. We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! At Eurofins, we believe sustainability is at the heart of everything we do. Guided by our vision to be the Global Leader in “Testing for Life,” our mission to contribute to a healthier and safer world, and our core values, we are building a strong foundation for Environmental, Social, and Governance (ESG) initiatives. Eurofins’ commitment to sustainability begins within our own companies through a shared responsibility to people and the planet. With climate change posing an imminent threat, Eurofins and its many companies recognize their duty to proactively reduce or offset the environmental impact of essential operations while also helping our clients do the same—serving as a true ESG Enabler. Find out more in our career page: Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2025, Eurofins generated total revenues of EUR 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Company DescriptionSwiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations. Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship. Engineering at SwiftlyEngineering at Swiftly is not only about writing code – we believe in creating empowered product teams that work together to conceptualize new features and bring them to life. Each team aims to strike a balance between delivering incremental improvements, creating prototypes to test new ideas and mitigate risks, and building scalable software using industry best practices. We’re guided by a mission to positively impact transit riders, and we embrace humility and intentionality in how we make technical decisions so that we best meet our customers’ needs. The RoleSwiftly is looking for an Engineering Manager to lead a cross-functional product team that builds the real-time operational tools transit agencies rely on every day. Your team owns Live Operations (a real-time, map-based dispatch dashboard), GPS Playback (historical trip analysis), and an expanding suite of communication and coordination capabilities that connect dispatchers, operators, and field supervisors. We seek Engineering Managers who are curious about problems to solve and orient toward impact by being flexible in their specific contributions to help their team succeed. You will be responsible for growing and supporting a high-performing team, driving delivery of complex web-based products, and ensuring your engineers have the context, support, and technical direction they need to do their best work. You should bring deep familiarity with modern web technologies, real-time data systems, and map-based applications — enough to guide architectural decisions, mentor engineers, and engage credibly in technical discussions. The team is at an exciting inflection point: sustaining and improving established products that agencies depend on daily while building new capabilities that will define how transit operations teams communicate, coordinate, and resolve issues in real time. You'll need to balance these priorities, collaborate closely with partner teams, and help the team navigate the transition from early-stage features to scalable, enterprise-ready products. We encourage you to apply if you meet half or more of the requirements and are excited to learn about the rest. Above all else, we value candidates with a growth mindset, the aptitude to learn, and strong motivation to deliver impact to customers. If this is exciting to you, we'd love to talk! • We use AI tools for scheduling and summarization in our hiring process. We do not use AI tools to make decisions about who moves forward or to assess the strength of candidates. Every application is reviewed and all hiring decisions are made by Swiftly team members. This is an active, open role that we are currently hiring for at Swiftly., • Partner with the team's Product Manager, Designer, and Engineers to understand customer needs, define impactful solutions, set milestones and goals, and deliver valuable products to market, • Facilitate technical discovery, translating rapid learning into product designs and guiding engineers as plans solidify, • Guide the team to balance technical excellence with rapid delivery, evolving practices as products scale, • Proactively seek feedback and communicate progress, learnings, and blockers to drive alignment across teams, • Manage team members with a focus on enabling a supportive, inclusive, growth-oriented, and outcome-focused culture on the team, • Balance investment across sustaining established products and delivering new capabilities, adjusting priorities as the team's product portfolio evolves, • Stay apprised of developments in AI tooling, capturing improvements that drive efficiency and effectiveness of the team as product development evolves, • Collaborate with partner product teams to ensure cohesive cross-team solutions, particularly where your team's products integrate with mobile, embedded, and backend systems, • Create an environment where your direct reports are proud to work at Swiftly, as measured by employee retention and employee satisfaction scores, • 3+ years of experience in engineering team leadership and people management, with a track record of developing engineers and building high-performing teams, • Proven experience guiding teams toward outcomes and delivering end-to-end products in cloud-based SaaS environments, • Broad experience across the stack (frontend, backend, data). Bonus if you have experience with AWS, JavaScript/___, Postgres, Java, • Familiarity with real-time data systems, including technologies like WebSockets, pub/sub architectures, or streaming data pipelines, • Experience with map-based or geospatial web applications is a strong plus (e.g., MapLibre, Mapbox, Leaflet), • Comfortable applying modern AI tools and techniques in the software development lifecycle to accelerate development, • Strong ability to support team execution by clarifying goals, breaking down work effectively, and managing competing priorities across multiple product surfaces, • You seek and internalize feedback (a core Swiftly value!) and approach technical debates with humility

Who is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The Impact You Will Have: The Channel BDM wins, maintains, and expands the relationship with Partners by building out a sustainable, scalable GTM that drives incremental revenue for our Channel.The Channel ecosystem is a critical part of Sonar’s 2025 imperatives for success and we need someone with a strategic mindset, fearless in execution to build out the key markets and geographies. • Own the relationship with Focus Partners, execute against business objectives and be the “go to” for all things Partner related., • Establish productive, professional and strong relationships with key personnel at SHI and our respective territories, • Build momentum and executable next steps in the joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship, • Proactively assess, clarify, and validate Partner’s needs on an ongoing basis, • Proactive management with Sonar’s channel policies, stringent expectations management of partners to minimize channel conflict, • Ensure Partners receives and completes the required enablement program, • Ensure Partners and Sonar’s continuous business, human capital investment, and their technology aligns and complies, • 5+ years or more of channel experience in the North America market, • Previous experience working with AWS, Azure and Google Cloud Marketplaces, • Proven record in building, maintaining, and expanding high-performance partners in required territories, • Experience in building out enterprise-level partnerships at the strategic level, • Experience working in both enterprise and mid-size organizations and ready to bring the best and most applicable ideas to us, • Ability to execute thought-out plan end-to-end, • Challenge status-quo, leading and contributing to improvement, • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members., • We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization., • Flexible comprehensive employee benefit package that is 90% paid by the company., • We encourage usage of our robust time-off allocations., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities.

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. You deploy Deepgram’s voice AI platform into complex restaurant environments and make it work in the real world. This role sits at the intersection of engineering, product, and customer systems, partnering closely with customer leadership and technical stakeholders to bring ambitious deployments to life. You embed with enterprise restaurant brands and restaurant technology partners, learn their systems deeply, and integrate our platform into the core of their operations. Along the way you write code, debug production issues, and adapt the platform to real world constraints. You operate as a trusted technical partner to both customer leadership and engineering teams, ensuring deployments move quickly and deliver meaningful business outcomes. You turn real world deployments into leverage for the entire platform by identifying patterns across customers, shaping product improvements, and building the tooling, reference architectures, and playbooks that make each new deployment faster, more reliable, and easier to scale across large restaurant fleets and technology ecosystems. The mission of this role is to ensure every enterprise deployment of Deepgram for Restaurants works like magic — technically flawless and delivering measurable value from day one. This role is based in San Francisco, where many of our customers and partners are located. Being close to them helps us move quickly and stay connected to their needs. While the role is anchored in our San Francisco office, Deepgram continues to be remote-first and we don't expect you to be in the office on a regular cadence. We believe a mix of in-person and remote work allows us to share context and build productively. This role also includes up to 50% travel to meet with customers, support sales engagements, and participate in key onsite interactions * Customer engineering partnership: Embed with customer engineering teams as a trusted technical peer. Lead technical discovery and solutioning for prospects and customers. * Technical integration and deployment: Own the end-to-end technical implementation of Deepgram’s voice AI platform for enterprise customers — from scoping and architecture through go-live and optimization. * Configuration and customization: Adapt and configure Deepgram’s platform to meet each customer’s unique operational requirements — menu structures, ordering flows, POS integrations, edge cases, and everything in between. * Production excellence: Monitor, troubleshoot, and resolve technical issues in live deployments. Serve as an escalation point for complex technical issues when necessary. * Deployment infrastructure leadership: Codify patterns into tools, playbooks, reference architectures, and building blocks the broader team can use for other deployments and customers. * Feedback loop to product and engineering: Translate real-world deployment challenges into actionable requirements for Deepgram’s product and engineering teams. You are the voice of the customer inside the building. * You are hands-on. You write code, read logs, and ship fixes — you don’t just coordinate. When a customer has a technical problem, you roll up your sleeves and solve it. * You operate with extreme ownership and urgency. You treat every customer deployment as if your name is on the product. * You partner closely with Sales, Product, and Engineering, but you are just as comfortable on a customer’s Slack channel walking their team through an API integration. * Technical depth: You are an excellent software engineer. You are comfortable working across APIs, SDKs, webhooks, cloud infrastructure, and customer tech stacks. You use AI coding tools to move fast and multiply your output. * Customer obsession: Deep, personal commitment to your customers’ technical success. You take their problems home with you. You are not satisfied until the deployment is bulletproof. * High slope: Learns fast, adapts quickly, and stays effective in ambiguity without needing constant structure. You figure things out and move forward. You are excited to get your hands dirty solving gritty technical problems over sexy ones. * Communication and trust: Able to build deep credibility with both technical and non-technical stakeholders on the customer side. You are calm under pressure and relentlessly reliable. * Experience with voice AI, speech-to-text, NLP, or conversational AI systems. * Previous early-stage startup or founder-led environment experience — you thrive in environments where you wear many hats and build from zero. * Previous experience embedded within a large enterprise customer’s product deployment. * Medical, dental, vision benefits * Annual wellness stipend * Mental health support * Life, STD, LTD Income Insurance Plans * Unlimited PTO * Generous paid parental leave * Flexible schedule * 12 Paid US company holidays * Quarterly personal productivity stipend * One-time stipend for home office upgrades * 401(k) plan with company match * Tax Savings Programs * Learning / Education stipend * Participation in talks and conferences * Employee Resource Groups * AI enablement workshops / sessions *For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. Opportunity Deepgram is seeking a talented, support-focused Solutions Architect (Applied Engineer) to join our Applied Engineering (AppEng) team. In this role, you will directly engage with customers to solve complex technical challenges while simultaneously building scalable solutions that enhance our support infrastructure. You'll own complete customer engagements in a post-sales capacity, and occasionally assist with pre-sales and implementation projects as needed. Your strong engineering background will enable you to resolve sophisticated technical issues, create repeatable solutions, and develop automation that allows the broader AppEng team to focus on high-impact pre-sales activities. This position offers an excellent path to grow into broader implementation and pre-sales roles while making an immediate impact on our customer support experience. As a key member of the Applied Engineering team, you'll influence our customer support strategy, and play a crucial role in ensuring our customers receive exceptional technical assistance throughout their journey with Deepgram. Location This role is based in San Francisco, where many of our customers and partners are located. Being close to them helps us move quickly and stay connected to their needs. While the role is anchored in our San Francisco office, Deepgram continues to be remote-first and we don't expect you to be in the office every day. We believe a mix of in-person and remote work allows us to share context and build productively. This role also includes up to 50% travel to meet with customers, support sales engagements, and participate in key onsite interactions About Applied Engineering at Deepgram The Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey, from initial discovery and proof-of-concept, through implementation and onboarding, to ongoing technical support. We work closely with our Customer Success and Developer Experience (DX) teams to ensure a positive, growth-focused experience for our customers. This unified approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers. As a support-focused Applied Engineer, you'll be primarily concerned with elevating our technical support capabilities while having opportunities to contribute to the broader Applied Engineering mission in pre-sales, implementation, and more. What You'll Do * Own complete post-sales customer engagements, providing direct technical guidance and solutions * Lead the technical resolution of complex customer support issues, serving as an escalation point for challenging technical problems * Design and implement systematic improvements to our support process and infrastructure * Create automated solutions and self-service tools that address common customer challenges * Analyze support ticket patterns to identify product improvement opportunities and preventative measures * Develop technical documentation, guides, and best practices that enable customers to self-solve issues * Collaborate with product and engineering teams to advocate for customer needs and influence roadmap priorities * Partner with the broader Applied Engineering team to share knowledge and balance support workload * Occasionally assist with implementation projects and pre-sales activities as needed Time Allocation * 50% - Direct customer engagement and technical problem solving * 30% - Building automation and scalable support solutions * 10% - Developing documentation and self-service resources * 10% - Contributing to broader Applied Engineering initiatives and pre-sales activities You'll Love This Role If You * Enjoy direct customer interaction and solving complex technical challenges * Are passionate about creating scalable solutions that enhance customer experiences * Find satisfaction in improving systems and processes to increase efficiency * Have a talent for identifying patterns and translating them into actionable improvements * Are energized by opportunities to apply engineering principles to customer-facing challenges * See technical support as a strategic function that drives customer satisfaction and retention It's Important To Us That You Have * 3+ years of experience in technical support, solutions engineering, or similar customer-facing technical roles * Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, Rust, C/C++, or similar languages * Experience developing automation solutions and improving technical processes * Proven ability to troubleshoot complex technical issues in production environments * Excellent written and verbal communication skills with the ability to explain technical concepts clearly It Would Be Great if You Had * Experience with speech recognition, NLP, or related AI technologies * Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s) * Experience with API-first products and developer tools * Background in support automation techniques and tools * Medical, dental, vision benefits * Annual wellness stipend * Mental health support * Life, STD, LTD Income Insurance Plans * Unlimited PTO * Generous paid parental leave * Flexible schedule * 12 Paid US company holidays * Quarterly personal productivity stipend * One-time stipend for home office upgrades * 401(k) plan with company match * Tax Savings Programs * Learning / Education stipend * Participation in talks and conferences * Employee Resource Groups * AI enablement workshops / sessions *For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.

Who We Are Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we’ve grown into a global brand with over 51 million pairs of glasses sold — and counting! Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways. Innovation is at the heart of everything we do at Zenni — from our revolutionary ___ glasses to our cutting-edge ___, we're constantly exploring new ways to improve vision and enhance lives. For more information, please visit ______ Candidate safety is important to us. Please note that all official communication will only be sent from @zennioptical.com addresses. About the Role As the product leader for Organic Growth (SEO & GEO), you are the architect of Zenni’s organic acquisition engine. This isn’t a traditional SEO role focused strictly on keywords and audits; it is a high-impact position where you will own the commercial performance and incremental revenue of our organic channels. Your mission is to transform organic search from a reactive traffic source into a proactive, scalable driver of incremental revenue. Reporting to the Sr. Director, Commerce & Growth, you will sit at the intersection of Product, Content, Marketing, and Engineering. You will be the primary steward of our organic P&L, tasked with both defending our established market share and expanding our reach through the creation of new, high-converting digital surfaces. You won’t just identify market demand; you’ll also partner with technical teams to build the programmatic experiences that capture customers at the very start of their vision-correction journey. We are seeking a strategic full-stack growth leader who views SEO and GEO as compounding assets. You are as comfortable defining a technical product roadmap as you are analyzing keyword opportunities or analyzing attribution models to prove the bottom-line impact of your initiatives. At Zenni, you won’t just manage rankings; you will build the future of how millions of people discover and purchase affordable prescription eyewear. Responsibilities: Ownership over the Organic Channel: Responsible for the end-to-end Organic Search channel, including responsibilities for driving incremental revenue, managing the organic P&L, and translating search traffic into bottom-line business impact. Product Roadmap & Strategy: Own the end-to-end roadmap for organic surfaces, including definition and prioritization of scalable or programmatic product features that capture unaddressed market demand. Growth Engineering: Partner with Design and Engineering to launch new indexable surfaces, while safeguarding the technical health, site architecture, and ranking authority of Zenni’s core web properties. Conversion & Experimentation: Own the organic click-to-cart journey. With incremental organic revenue as your north star, it will be crucial to optimize organic surfaces to maximize the value of every session. GEO & Innovation: Future-proof Zenni’s discovery engine by optimizing for GEO, ensuring our brand is the default choice for generative recommendations. Basic Qualifications: • You have ~8 years of combined experience across SEO, related Growth Marketing and/or consumer-facing Product Management, • You have a strong commercial acumen and financial literacy, with the ability to move beyond the “traffic” to discuss LTV, CAC, incrementality, and other concepts, • You’re technically literate, including a deep understanding of site architecture, structured data, and more. You don’t need to code, but you must be able to speak the language of engineers, • You have experience with content strategy, including a background building scalable content engines. You know how to balance “writing for humans” with structural requirements of search engines and LLMs, • You possess analytical rigor, including expert-level proficiency with SEO tools, web analytics, and A/B testing frameworks, • You are AI-enabled, including both a deep understanding of how Generative AI is changing search as well as proficiency to leverage AI to multiply your productivity, • You are an excellent communicator, with the ability to translate complex commercial or technical concepts into “so what?” insights for executive stakeholders Preferred Qualifications: • Experience with Programmatic SEO, • Experience in the ecommerce vertical, • Experience in the optical, healthtech, or other highly-regulated industries U.S. Perks & Benefits: • Annual bonus program, • 100% employer-paid medical, dental, and vision (dependent coverage capped at $300/month), • Life, AD&D, and disability coverage (with optional add-ons), • 401(k) with up to 4% match, • Comprehensive wellbeing programs (mental, physical, emotional support), • Lifestyle Spending Account (wellbeing + learning), • Work-from-home stipend (for eligible roles), • Generous PTO in addition to our Week of Zen - the time between Christmas and New Year’s to relax and recuperate, • Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents, • Family forming & fertility support and services through Maven, • Annual Zenni Gift Card - to use towards our products! Compensation In addition to other forms of compensation, such as perks and benefits, the estimated salary range for this role is $152,400 - $190,500 USD for candidates outside of California. For California-based candidates, the estimated salary range is $167,640 - $209,550/year USD. The final offer will be determined based on permissible, non-discriminatory factors such as skill set, experience, geographical location, market conditions, and other organizational needs. The Company reserves the right to change, modify, or revisit the salary range for various reasons including business needs. (U.S. ONLY) Please note: While we prefer Bay Area-based candidates, we are registered in some, but not all, states. If you are located full-time in one of the following states, we welcome you to apply: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Iowa, Kansas, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Texas, Utah, Virginia. #LI-REMOTE We look forward to hearing from you! We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don’t feel you meet all the qualifications. Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. Opportunity Deepgram is seeking a Pre-Sales Solutions Engineer to join our Applied Engineering team. While you'll have the opportunity to contribute across the team's various responsibilities (including pre-sales, implementation, and customer support), your primary focus will be driving technical pre-sales engagements with our prospects, customers, and partners. In this role, you will be the technical authority who bridges the gap between our state-of-the-art AI speech technology and customer business needs. You'll collaborate closely with our sales team to craft compelling technical solutions, provide technical validation, build proof-of-concepts, and demonstrate the value of our platform to technical decision makers. Your deep engineering expertise combined with consultative sales skills will be crucial in navigating complex sales cycles and establishing Deepgram as the preferred Voice AI partner. As a member of the Applied Engineering team, you'll influence the team’s vision, product strategy based on market insights, and contribute to the evolution of our pre-sales methodology. This role is based in San Francisco, where many of our customers and partners are located. Being close to them helps us move quickly and stay connected to their needs. While the role is anchored in our San Francisco office, Deepgram continues to be remote-first and we don't expect you to be in the office every day. We believe a mix of in-person and remote work allows us to share context and build productively. This role also includes up to 50% travel to meet with customers, support sales engagements, and participate in key onsite interactions About Applied Engineering at Deepgram The Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey. We work closely with our Customer Success and Developer Experience (DX) teams to ensure a positive, growth-focused experience for our customers, as well as with Product and Engineering teams to deliver solutions that meet customer needs. This unified approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers. As an Applied Engineer, you'll be primarily focused on the pre-sales aspects of this journey while having opportunities to contribute to the full customer lifecycle. This role also includes up to 50% travel to meet with customers, support sales engagements, and participate in key onsite interactions What You’ll Do * Lead technical discovery and solution design for enterprise prospects and customers * Architect and implement custom proof-of-concepts and technical demonstrations that address specific customer use cases * Provide expert guidance on API integration, performance optimization, and deployment strategies * Partner with Account Executives to navigate technical objections and accelerate the sales cycle * Contribute to technical content creation including implementation guides, reference architectures, and best practices * Mentor junior team members and share technical knowledge across the organization * Represent the voice of the customer to product and engineering teams Your First 90 Days * First 30 Days: Complete comprehensive onboarding to understand Deepgram's technology, products, and competitive landscape. Shadow senior team members on customer calls and begin building technical demos. Gain proficiency with our core APIs and documentation. * 60 Days: Lead technical discovery calls with account executives, and develop custom proof-of-concepts for prospects. Begin contributing to technical content. Participate in sales strategy sessions and provide technical insights to deals in progress. * 90 Days: Own the technical relationship with assigned accounts. Develop and present complex solutions addressing specific customer challenges. Begin mentoring newer team members and contributing to the pre-sales methodology. You’ll Love This Role If You * Are passionate about translating complex technical capabilities into business value * Thrive in consultative customer environments where you can showcase your technical expertise * Enjoy the strategic aspects of enterprise sales cycles while maintaining technical credibility * Find satisfaction in seeing your technical solutions drive customer adoption and success * Are energized by staying at the forefront of AI and speech technology It’s Important To Us That You Have * 5+ years of experience in technical pre-sales, solutions architecture, or similar customer-facing technical roles * Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, or similar languages * Proven track record of successfully navigating complex technical sales cycles * Experience building and demonstrating proof-of-concepts or technical solutions to diverse audiences * Excellent verbal and written communication skills with the ability to translate technical concepts for both technical and non-technical stakeholders It Would Be Great if You Had * Experience with speech recognition, NLP, AI/Voice agents, or related AI technologies * Experience building customer-facing demos and sample code * Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s) * Experience with API-first products and developer tools * Background in sales methodologies such as Triangle, MEDDIC, or Solution Selling * Medical, dental, vision benefits * Annual wellness stipend * Mental health support * Life, STD, LTD Income Insurance Plans * Unlimited PTO * Generous paid parental leave * Flexible schedule * 12 Paid US company holidays * Quarterly personal productivity stipend * One-time stipend for home office upgrades * 401(k) plan with company match * Tax Savings Programs * Learning / Education stipend * Participation in talks and conferences * Employee Resource Groups * AI enablement workshops / sessions *For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.

The Company: Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human. We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1M passionate learners with more than $100M in annual bookings. Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning. About The Role: Join Outschool and help redefine the future of education by leading the engineering team focused on our core initiative. As Engineering Manager, you'll play a critical role in advancing Outschool Memberships and building innovative solutions that make alternative education (Alt-Ed) more accessible and engaging for families and learners everywhere. This is a unique opportunity to bring both your technical depth and leadership acumen to a high-impact team shaping how families discover, consume, and stay engaged with learning on Outschool. You’ll work at the forefront of experimentation and iteration to build engaging experiences that turn students into lifelong learners. Outschool saw exponential growth during the pandemic, scaling 15x to meet the needs of a global community of learners. We’re now in a pivotal chapter—investing in deeper, more seamless educational pathways to serve evolving family needs. As the Engineering Manager your contributions will directly impact our mission to inspire kids to love learning by making high-quality, interest-based education more discoverable, consumable, and engaging. You might be a great fit for this role if: • You have experience as an engineering manager in a fast-paced startup or growth-stage company, and enjoy supporting teams through change and scale, • You bring strong technical judgment and a track record of leading engineering teams that ship impactful products quickly and iteratively, • You’re passionate about education, access, and user experience, and motivated by a mission-driven environment, • You demonstrate strong interest in hands-on experience with applying artificial intelligence for features like personalized learning experiences, smarter content discovery and educational recommendations, • You enjoy balancing technical decision-making with coaching, and you’re committed to building inclusive, high-performing teams, • You excel at owning and driving engineering roadmaps; collaborating with cross-functional partners to prioritize initiatives, align with business objectives, and ensure timely, high-quality execution This role is the equivalent to a senior engineering manager position. At Outschool we have decided to take an unconventional approach to titling that aligns with our values and is focused on impact above status. You can learn more about our titling philosophy ___. Core Responsibilities: • Lead an engineering team and partner closely with cross-functional leads, • Oversee the design, development, and evolution of discovery, personalization, and classroom features, ensuring they are performant, user-centric, and aligned with our mission, • Collaborate closely with product, design, marketing, and analytics to drive forward core initiatives that lower barriers to learning and encourage continuous educational engagement, • Champion technical excellence and a culture of high ownership, providing mentorship, feedback, and support for the professional growth of engineers on your team, • Collaborate with Product & Design to scope and prioritize work across all work streams Desired Experience & Skills: • 7-10+ years working as a web application developer, • 5+ years of experience managing software teams of 5-10 software engineers, • Experience managing and growing senior or staff ICs and leads, • Experience in performance management, including conducting reviews and providing feedback, • Excellent interpersonal and communication skills, both written and verbal, • Demonstrated ability to oversee multiple parallel projects from planning to execution and on time delivery, • Strong analytical and problem-solving skills, with the ability to make sound technical decisions, • Ability to align team goals with business objectives and contribute to strategic planning, • Experience in recruiting, hiring, and onboarding software engineers OTHER CONSIDERATIONS: • Practical experience applying AI to improve learning experiences, content discovery, or personalization Outschool is recruiting for this role in the Bay Area, and sets employee salaries to reflect local compensation and cost of living. Only candidates located in the Bay Area will be considered for this role. The salary range for this position would be $225,000 -$280,000 USD. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using ___ on March 21, 2024. Please see the independent bias audit report covering our use of Covey ___. Outschool Cares: At Outschool, we believe that taking care of one another enables us to do our best work. To us that means: • Shared Financial Success: Competitive salaries, stock options, and investment plans that make saving for retirement easier., • Health & Wellness: Comprehensive health, dental, vision, disability, and life insurance coverage options for employees and their families. Our medical benefits include fertility and family planning coverage. We also provide employees with online access to coaching and therapy sessions., • PTO & Family Benefits: PTO and family leave enable our team to take the time that we need to recharge, relax, and spend time with family and friends., • Fully Distributed: We create a remote culture through expensable meals, virtual events, expensable home office setup, and internet allowance., • Lifelong Learners: Annual budgets to self-direct our professional development as well as DEI learning. There’s also a budget for employees’ learners to take classes on Outschool!, • Community Impact: Outschool matches employee donations to established charities and has committed to support ___’s non-profit programs. Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience. If you require a reasonable accommodation to participate in the job application or interview process, please contact ___. Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada. Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise. Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our ___ for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.

Description Founded in 2007, Initiate Government Solutions (IGS) a Woman Owned Small Business. We are a fully remote IT services provider that delivers innovative Enterprise IT and Health Services solutions across the federal sector. Our focus is on data analytics, health informatics, cloud migration, and the modernization of federal information systems. IGS uses ISO 9001:2015, 20000-1:2018, 27001:2013, 28001:2007, CMMI/SVC3, CMMI/DEV3 best practices, and PMBOK® methods to provide clients with a strategy to build solid foundations to grow capabilities and revenue. Our range of IT services and delivery methodologies are tailored to our customers’ unique needs to achieve maximum value. IGS is currently recruiting for a remote Senior IBM z/OS Systems Programmer to join their growing team. The qualified individual will provide planning, which includes development of implementation and installation plans for IBM Mainframe projects. The implementation plan shall include: detailed steps and requirements to successfully implement OS’s, software or hardware upgrades, or installations to IBM System z/OS mainframe platform. Assignment of Work and Travel: This is a remote access assignment. Candidates will work remotely daily and will remotely access customer systems and therein use approved IGS and customer-provided communications systems. Travel is not required; however, the candidate may be required to attend onsite client meetings as requested. Responsibilities and Duties (Included but not limited to): • Provide timelines and milestones required for implementation or upgrade of the IBM mainframe platform to meet government established project deadlines., • Use required software tools, including IBM System Modification Program/extended (SMP/e), IBM system utilities (including IEBGENER (generalized copy utility), IEBCOPY (utility to copy, compress, merge partitioned data sets), IDCAMS (access method services), to create, populate, update and configure required datasets and parameter libraries and members to successfully implement software installations and upgrades on the IBM mainframe platform., • Create and deliver detailed installation/upgrade documentation, using government specified software and processes and formats. This documentation will include detailed dataset names, configuration parameters, and installation/upgrade procedures used to install/upgrade the IBM mainframe OS, software or hardware., • Use IBM SMP/e to successfully receive and apply z/OS software and other related software on an IBM Mainframe. This includes interpreting SMP/e output messages to resolve software installation issues and requirements, use SMP/e panels to manage software installation packages, define SMP/e required parameters to successfully install and maintain OS and associated software products., • Create, define and manage system and user catalogs on the IBM Mainframe platform. This includes using the appropriate catalog management utilities to create, update, merge and debug system and user catalogs., • Diagnose and resolve IBM z/OS system abends and abnormal operating environment problems using system logs, and other available logs and documents. This includes creating and interpreting system traces and dumps, job output, and monitoring tools., • Create, populate, secure and troubleshoot IBM z/OS USS (UNIX Systems Services) file systems and mount points. Manage the USS environment on an IBM z/OS mainframe platform., • Create/update and debug z/OS parameters using government processes and procedures and requirements (aka PARMLIB)., • Plan, create and update accurate, detailed documentation for IBM z/OS mainframe platform software/hardware installation/upgrades., • Use IBM z/OS mainframe job processing to analyze and debug batch processing issues. This includes an understanding of dispatching priorities and IBM z/OS mainframe security products and standard IBM mainframe software integration., • Use IBM z/OS mainframe communications products, including Virtual Telecommunications Access Method (VTAM), Transmission Control Protocol/Internet Protocol (TCP/IP), and File Transfer Protocol (FTP)., • Create, update, and debug Job Entry Subsystem (JES2) parameters and statements., • Five years' experience supporting COOP in an IBM mainframe ACE with the ability to ensure system availability during a disaster recovery or simulation. CCNA Security Network +CE SSCP • Ability to support customers across multiple time zones, • Excellent oral and written communication skills., • Excellent analytical and organizational skills., • Active Secret security clearance, • Ability to maintain a Secret security clearance., • Associate’s degree (Science, Technology, Engineering, or Math) and three years' experience or Bachelor’s degree (Science, Technology, Engineering, or Math) and two years' experience supporting COOP in an IBM mainframe ACE with the ability to ensure system availability in the event of a disaster recovery or simulation situation., • Integrity, Honesty, and Ethics: We conduct our business with the highest level of ethics. Doing things like being accountable for mistakes, accepting helpful criticism, and following through on commitments to ourselves, each other, and our customers., • Empathy, Emotional Intelligence: How we interact with others including peers, colleagues, stakeholders, and customers’ matters. We take collective responsibility to create an environment where colleagues and customers feel valued, included, and respected. We work within a diverse, integrated, and collaborative team to drive towards accomplishing the larger mission. We conscientiously and meticulously learn about our customers’ and end-users’ business drivers and challenges to ensure solutions meet not only technical needs but also support their mission., • Strong Work Ethic (Reliability, Dedication, Productivity): We are driven by a strong, self-motivated, and results-driven work ethic. We are reliable, accountable, proactive, and tenacious and will do what it takes to get the job done. Benefits: Initiate Government Solutions offers competitive compensation and a robust benefits package, including comprehensive medical, dental, and vision care, matching 401K and profit sharing, paid time off, training time for personal development, flexible spending accounts, employer-paid life insurance, employer-paid short and long term disability coverage, an education assistance program with potential merit increases for obtaining a work-related certification, employee recognition, and referral programs, spot bonuses, and other benefits that help provide financial protection for the employee and their family. Initiate Government Solutions participates in the Electronic Employment Verification Program.

Panorama Education is a technology company building the leading platform for student insight and action in K-12. We help modern school systems understand what students need and take effective action. By bringing together academics, attendance, behavior, and engagement data with AI, we give educators the full picture of every student and the intelligence to decide what to do next. As a mission-driven company supporting 15 million students in 2,000 districts nationwide, the work we do has a direct line to student outcomes every day. Join us and help shape what education looks like for the next generation. Student Success is a core product line within Panorama’s platform for student insight and action. It unifies academic, behavioral, attendance, and engagement data to help districts identify needs, understand root causes, and take coordinated action at scale. By connecting data, intelligence, and workflows, it enables educators to surface early warning signals, prioritize students in need, and deliver consistent, high-quality interventions—moving districts from reactive support to proactive, system-wide impact. About the Role As Senior Product Manager, you will lead our Student Success product line, driving end-to-end outcomes (e.g., adoption, retention, impact) and empowering educators to triangulate holistic data, coordinate practices, and scale personalized student experiences that improve student outcomes. You'll own the product line's vision and roadmap and be accountable for delivering exceptional customer and business impact aligned to Panorama's strategic goals. This includes defining what success looks like, how it is measured, and ensuring execution translates into real-world usage and outcomes. AI is central to how we build and deliver our products, and this role sits at the heart of defining how AI transforms the insight → action experience for educators. You'll help shape how AI-powered features transform the insight-to-action experience for educators, and you'll use AI as a force multiplier in your own work. We're looking for a PM who has built with AI, is excited about what it makes possible, and brings a clear point of view on where it creates real value in EdTech. In close collaboration with Engineering, Revenue, Client Experience, Design, Research, and Marketing, you'll lead cross-functional strategy and execution to drive initiatives that maximize product performance and keep your team tightly focused on the highest-impact work. This role reports to the Senior Director of Product. Responsibilities Product Vision & Roadmapping: Shape a clear, compelling vision and roadmap for Student Success aligned with Panorama’s strategic goals. Determine where AI-powered capabilities can meaningfully differentiate our product and accelerate student outcomes. Business Outcome Ownership: Accountable for driving product line performance, in partnership with cross-functional leaders. Identify and activate levers (beyond roadmap) to improve adoption, retention, client satisfaction, and business impact. Drive behavior change—not just feature delivery—to ensure sustained value in customer workflows. AI-Powered Product Development: Define where intelligent automation creates the most value for educators. Partner with Applied Research & Data Science to ship AI features responsibly, including early warning systems and intervention recommendations. Champion fairness, transparency, and data privacy. Cross-Product, Platform Approach: Collaborate with other PMs to drive cross-product opportunities and cohesive, platform-level experiences with Student Success at the center. Impactful Product Execution: Lead your squad to deliver with focus, velocity, and quality, ensuring work ties to clear product and business outcomes. Operate effectively in ambiguity, defining problems before solutions. Client Engagement & Complex Problem-Solving: Engage clients and internal partners to solve complex challenges, balancing immediate needs with scalable, long-term solutions. Reporting & Analytics Expertise: Evolve our reporting suite from static dashboards to proactive, intelligent systems that drive action. Exceptional Cross-Functional Collaboration: Partner across Engineering, Design, Research, Client Partnerships, Revenue, and Marketing to develop, launch, and iterate on features. Drive continuous clarity and alignment across stakeholders. Strong Fluency with Data and KPIs: Define and own key product metrics. Regularly use data and AI tools to evaluate success, validate value, and inform high ROI prioritization. Our Ideal Candidate Has • 5+ years of product management experience, ideally in reporting, analytics, or K-12 edtech, • Proven track record owning product strategy and outcomes (not just outputs) for a major product line, with KPI-driven growth, • Strong customer empathy and discovery skills, translating needs into scalable product strategies and thoughtfully managing escalations, • Deep understanding of educator needs and the technical and adaptive challenges districts face (K-12 education/edtech experience a strong plus), • Self-starter mindset, skilled at navigating ambiguity, defining problems, driving cross-functional execution autonomously, and communicating clearly and proactively, • Collaborative spirit, leading and influencing across functions without direct authority, • Strong analytical skills and ability to use data to make strategic decisions, • Experience building or shipping AI-powered features and a clear POV on how AI changes product craft, • Hands-on use of AI tools in day-to-day PM work such as research synthesis, prototyping, and analysis, and genuine excitement about pushing that further Panorama Education is committed to building a diverse and inclusive company. We serve students, educators, and families from tremendously diverse backgrounds and identities across the country, and we believe diverse teams drive stronger outcomes. As such, we are an Equal Opportunity Employer. The “Base Salary” range represents the low and high end of the anticipated salary range for this position across all US locations. Determining this anticipated Base Salary range involves considering many factors in making compensation decisions, including but not limited to: unique skill sets, experience, training, performance, licensure and certifications, and other business and organizational needs. Additionally, our anticipated Base Salary determination is just one component of Panorama’s competitive total rewards strategy, including annual bonus or commission awards, equity awards, and other region-specific health and welfare benefits. Salary Range $144,071 - $211,869 • Competitive salary and benefits (including equity, health, dental & vision, retirement contribution, parental leave, and mental health & wellness support)., • Remote-first culture: Panoramians can work anywhere in the continental U.S., • Mission-driven colleagues who care deeply about making education more equitable and sustainable.

Location: United States (remote) Department: Product Development Reports to: Chief Product and Technology Officer WHO WE ARE At Acclaro, we're more than a localization company. We're a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world’s languages and resonate deeply across cultures by blending human expertise with cutting-edge technology. With over two decades of experience and our proprietary platform, we support some of the world’s most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one that’s loved by clients, colleagues, and communities alike. YOUR NEXT ROLE As a Product Manager at Acclaro, you’ll drive the evolution of our AI‑powered platform ecosystem, shaping experiences that help global brands scale content effortlessly and intelligently. This is a high‑impact, technically rich role where you’ll blend strategy, execution, and AI‑accelerated workflows to bring clarity and momentum to complex product initiatives. You’ll partner closely with Engineering, Data, Customer Success, and external clients to define what’s possible with next‑generation localization and content automation. If you thrive at the intersection of AI innovation, systems thinking, and user‑centric product design, this role puts you at the center of Acclaro’s future. WHAT YOU’LL DO • Build and maintain an AI‑augmented product operating system, using LLMs, agents, and automation to accelerate discovery, PRD creation, validation, and backlog management, • Own the strategic roadmap for Acclaro’s proprietary platforms, aligning product direction with business goals and customer needs, • Translate high‑level objectives into actionable feature sets, clear technical requirements, and measurable outcomes, • Shape platform scalability and ecosystem growth through API‑first strategies and third‑party integrations, • Lead research and technical discovery across LLMs, RAG, and emerging technologies to keep Acclaro on the cutting edge of AI‑driven localization, • Use data and AI‑driven analytics to track KPIs, validate product performance, and drive continuous optimization, • Partner cross‑functionally with Sales, Marketing, Engineering, Customer Success, and Linguistic Services to ensure a cohesive, high‑quality product experience THIS ROLE IS FOR YOU IF YOU • Have 8+ years of SaaS product management experience, moving products from idea to launch with autonomy, • Hold a bachelor's Degree in a related field or equivalent professional or military experience, • Bring an AI‑first approach to Product Management and actively use AI to accelerate your workflow and decision-making, • Are fluent in engineering and able to engage deeply on topics like architecture, APIs, security, and compliance, • Treat your own productivity as a product—constantly optimizing processes, systems, and workflows, • Excel in distributed, fast‑moving environments where ownership and clarity matter, • Balance user empathy with business strategy to craft intuitive, high‑impact experiences for global users YOU’LL STAND OUT IF YOU • Are an AI power user who has built personal agents or automated workflows to improve your own productivity, • Think in platform ecosystems, with experience designing API‑first products and third‑party integration strategies, • Hold advanced credentials such as an MBA, MS in Computer Science, or AWS/Azure certifications, • Bring familiarity with localization or multilingual content workflows WHY JOIN ACCLARO? • Global Team, Local Impact: Collaborate with colleagues around the world while making meaningful contributions locally., • People-First Culture: Work in a supportive, inclusive environment that values your voice and well-being., • Flexible Work Style: Enjoy remote work, flexible PTO, and a healthy work-life balance., • Career Growth: Access mentorship, development programs, and clear pathways for advancement., • Impactful Work: Help top-tier brands succeed globally while promoting cultural understanding and connection., • Competitive Compensation & Benefits: Market-leading pay, bonuses, and comprehensive medical and retirement plans., • Recognition & Support: Be seen and celebrated through regular recognition programs and supportive leadership. VALUES WE LIVE BY • Passion with a Purpose – We’re energized by our work and why it matters., • Go the Extra Mile – We strive for excellence and proactive value., • Honesty in Action – We act with integrity, openness, and respect., • Own It, Do It – We follow through, take accountability, and take pride in our outcomes. INCLUSION & EQUAL OPPORTUNITY - Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity – Customer Support Specialist III (Remote - US) We are looking for an enthusiastic Customer Support Specialist III to join our Support organization. In this role, you’ll ensure our crew members and client users have their product questions answered and technical issues resolved quickly, accurately, and with care. Customer Support Specialist IIIs at Wrapbook work across a range of case types—from high-volume, repeatable issues to complex, high-context production scenarios. Depending on business needs and your strengths, you may be aligned to a team focused on Worker users and scaled support (Express Desk) or a team focused on non-Worker users and high-touch, relationship-driven support (Partnership Team). In all cases, you’ll play a critical role in ensuring payees are compensated compliantly and on time, while delivering a concierge-quality support experience. What you’ll do * Own a portfolio of cases and inbound interactions (email, live chat, and phone via Salesforce), serving as the primary point of contact from first touch through resolution for crew members and client users. * Diagnose and troubleshoot product behaviors and production workflows: investigate issues, reproduce bugs, identify root cause, and advise on next steps or workarounds. * Manage your case backlog with clear ownership and urgency: prioritize work by customer impact, SLA, and escalation risk; proactively follow up internally and externally until issues are fully resolved. * Partner closely with Customer Success, Payroll Ops, Product, and Engineering to resolve customer issues, translating customer context into actionable technical detail. * Identify trends and product gaps: log high-quality bug reports and product requests in Linear (or similar tools), including replication steps and business impact. * Escalate urgent or production-critical issues via PagerDuty or established escalation channels and help coordinate cross-functional response through resolution. * Deliver a concierge support experience: adapt communication style to the customer and situation, explain solutions clearly, and anticipate follow-up needs. * Contribute to team knowledge and operational excellence by creating and maintaining SOPs, templates, troubleshooting guides, and other internal documentation. * Support continuous improvement efforts by sharing best practices, surfacing opportunities for workflow optimization, deflection, or automation, and incorporating QA feedback into your day-to-day work. * Mentor and support junior teammates as needed through case guidance, escalation support, and modeling strong customer judgment and communication. What you’ll have * 2+ years of experience in customer support, technical support, or an administrative role supporting film and television production (or equivalent B2B SaaS experience). * Strong knowledge of Film & Television production workflows; Production Accounting or payroll experience is highly valued. * Confidence communicating with customers via phone, email, and live chat, including comfort being on the phone for extended periods when needed. * Excellent written communication skills, with the ability to document customer issues clearly and create effective internal tickets and documentation. * Proven troubleshooting and problem-solving skills, with a habit of researching, validating, and understanding solutions before communicating them. * Demonstrated ability to manage a case queue responsibly, multitask across multiple issues, and prioritize effectively in a fast-paced environment. * Comfort working in an early-stage, high-growth company where priorities evolve and adaptability matters. * Experience collaborating cross-functionally and a genuine enjoyment of working with others to achieve shared outcomes. * Familiarity with tools such as Salesforce, Linear (or similar bug tracking tools), PagerDuty, Slack, and Notion (or the ability to learn them quickly). Nice to have * Motion Picture Union Payroll experience. * Experience supporting high-volume case environments or complex, high-sensitivity customer scenarios. * Experience creating or maintaining SOPs, workflows, or training materials for support teams. * Experience identifying deflection opportunities, improving self-serve resources, or contributing to automation initiatives. * Experience contributing to QA programs, mentoring junior support staff, or supporting team enablement. * Experience creating operating procedures or content for AI-powered support tools. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: * Unlimited Paid Time Off * Work from anywhere in Canada and USA * Health and Dental benefits * Up to $1,500 USD/ $2,025 CAD towards IT set up for your home * Up to 2% matching RRSP / 401K * Learning and Development opportunities * Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our ___. About the Role As a Senior Staff Software Engineer on the Benefits Advisory team, you will spearhead the architectural evolution of Gusto’s benefits growth as we transition to an AI-native company. This is a full-stack architecture role where you will be instrumental in designing and building the foundational platform that enables customers to explore, apply for, and maintain their benefits. Your work will focus on transforming our benefits opportunity, shopping and renewal flows, creating clear system boundaries that enable efficient reuse and increased scalability, allowing the ability to offer a wider variety of products more quickly. You will design services that continue to scale the organization while enabling novel AI-driven interfaces to deliver a delightful benefits shopping experience. You’ll operate at the intersection of marketing, sales, and engineering. If you are passionate about building highly scalable systems that can reason, predict, and personalize to unlock Gusto Benefits’ next phase of sustainable growth, we’d love to have you join our team. About the Team The Benefits Advisory team is building the next generation of infrastructure that powers benefits applications, making it easier than ever to give customers access to the absolute best benefits for their needs. Our mission is to build a robust system that informs our customers of the most relevant benefits options, making it easier than ever to confidently fulfill benefits that fit our customers current and future neds.. We’re building a world-class technology platform designed to understand customer context in real-time, and continuously improve through data and feedback. This means rapid experimentation, fast learning, and strong cross-functional partnership. We prioritize quality, observability, and uptime because these intelligent systems are fundamental to Gusto's growth and brand. We partner closely with Marketing, Sales, and Operations to build and connect the AI-powered tools they use every day. Here’s what we're looking for: • Architect and evolve our customer-facing web platforms with a focus on scale, performance, and AI-driven personalization, • Design, build, and maintain shared services to enable rapid iteration on product offerings, • Implement and optimize key workflows for a best-in-class customer experience., • Write high-quality, well-tested code across the stack, leveraging AI-powered tools to accelerate development and improve reliability, • Support, mentor, and up-level fellow engineers on the team, helping to establish best practices for AI-native design patterns., • Partner cross-functionally with Marketing, Sales, Operations and leadership to translate business needs into technical solutions that fit our needs now and in the future., • Be an owner of the long-term technical roadmap, ensuring it aligns with Gusto’s AI-native strategy Here’s what we're looking for: • 12+ years of experience building scalable and robust web applications, • Curiosity and ability to operate in an AI-native environment. Integrating intelligence, automation, and experimentation into systems., • Deep experience building modern and accessible frontend applications with technologies such as React, TypeScript, and Next.js., • Deep experience with backend API development, data modeling and database design, • Deep experience in CI/CD and observability., • Ability to act as a thought partner for both technical (Engineering, AI/Data) and business (Sales, Operations) teams., • A balance of pragmatic execution and long-term architectural thinking to build a scalable, intelligent platform., • Experience enabling productivity across large engineering organizations., • Nice to have:, • Hands-on experience designing or implementing product experiences incorporating ML/AI, such as AI-driven personalization engines, recommendation systems, or predictive intent models., • Experience with generative AI or LLMs, particularly in applications related to content personalization (for a CMS) or building intelligent customer-facing agents., • Familiarity with building in React and Ruby on Rails Compensation Our cash compensation amount for this role is targeted at $225,000 - $275,000 for San Francisco, New York, and Seattle, $205,000- $255,000 in Los Angeles, $185,000 - $235,000 in Denver, and $200,000 - $250,000 CAD for Toronto, Canada. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out ___ and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our ___. Personal information collected and processed as part of your Gusto application will be subject to ___.

About Paytient: We’re on a mission to help people better access and afford care. Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we’re unsure of what’s wrong, who to go to, how long it’ll take to be seen, when we’ll feel better, and what it’ll cost. Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan. This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care. We’re looking for passionate, collaborative builders to join our team and help us create a future where everyone can more easily access and afford care. About The Role: We're actively recruiting for a Senior Full-Stack Engineer who is motivated by solving big challenges and passionate about working closely with product managers, designers, and other engineers to build elegant software. If you're excited about working at a high-growth, venture-backed company and want to make an impact by building products that help people, we'd love to hear from you! In this role, you'll work primarily on the backend while contributing across the full stack, including frontend (React/React Native) and backend (Java/Spring Boot + Kotlin) applications. Deep backend expertise is essential, while frontend experience is a plus - we'll look to you to own complex server-side systems and collaborate on frontend as needed. This position is on our Growth & Core Ops Product Engineering team, where we build the foundational systems that power our business. As an Engineer on this team, you'll solve complex, high-stakes backend challenges, from automating intricate payroll deductions and ensuring the integrity of member census data, to transforming manual processes into elegant, automated workflows for invoicing, subscription management, and financial reporting. Our "remote with roots" model allows us to work where we thrive and gather as needed, often in our home office in Columbia, Missouri. This role can be performed from anywhere in the continental U.S., with the exception of Montana. What You'll Do: • Collaborate with product managers, designers, and engineers to build scalable, reliable backend systems that power our core financial and data ecosystems, with frontend contributions as needed., • Lead backend development using Java/Spring Boot or Kotlin to build robust systems for payroll deductions, payment processing, and automated invoicing, while contributing to our React frontend when the work requires it., • Write clean, maintainable, and well-tested backend code that balances performance with the high level of accuracy required for census data management and subscription billing., • Lead initiatives and own complex backend projects, such as architecting seamless payment integrations or scaling our subscription management engine, from concept through delivery., • Influence backend architectural decisions and contribute to a long-term technical strategy that ensures data integrity across our payroll and financial reporting pipelines., • Drive engineering excellence by authoring clear technical documentation, including RFCs and ADRs for new architectural patterns, and maintaining up-to-date runbooks to ensure our systems remain reliable and easy to operate., • Leverage AI assisted development tools to accelerate delivery, optimize workflows, and enhance code quality, while maintaining a critical eye for security and best practices., • Participate in code reviews and technical discussions, ensuring our systems handle complex business logic (like deduction calculations) with precision and security., • Provide technical mentorship and guidance to other engineers, fostering a culture of excellence in healthcare and financial engineering., • Work in a modern, cloud-native environment leveraging infrastructure-as-code and CI/CD pipelines to support rapid, high-quality delivery of mission-critical financial features. What You'll Bring: • 5+ years of professional experience with a proven track record of technical impact and leadership, with a strong emphasis on backend systems., • Strong problem-solving skills, curiosity, and the ability to navigate complex challenges in high-stakes financial environments., • Deep experience with Java, Spring Boot, or Kotlin is required - this is the core of what you'll do. Experience with or interest in React for occasional fullstack contributions is a plus., • An AI-forward mindset, with experience using AI assisted development tools (like GitHub Copilot, Claude Code, or OpenCode) to streamline workflows, refactor code, and accelerate problem-solving., • Comfort working in a cross-functional environment, collaborating closely with Product, Design, Compliance, Support, and Operations., • A history of building features for complex, high-scale backend systems, with exposure to user-facing web or mobile applications., • Strong communication skills and the ability to work effectively in a remote or hybrid setting, including the ability to write clear, concise technical documentation., • Preferred: Experience in Fintech, Healthcare, HRIS, or Benefits Administration (specifically dealing with payroll, census data, or tax logic)., • Bonus: Experience working in regulated industries within security and compliance frameworks like SOC 2 and HITRUST. If you're excited to tackle interesting backend engineering challenges, build meaningful products, and grow your career, we'd love to hear from you! Benefits We Offer for Full-Time Roles: • Medical, dental and vision insurance, • $4,400 annual HSA contribution, • Paytient Health Payment Account (HPA), • Monthly lifestyle spending stipend, • Five weeks of annual PTO, • Week-long fully paid 'summer break' for all employees!, • Ten weeks of bonding leave for new parents, • Two weeks of caregiver leave, • Employer paid short-term and long-term disability, • 401k plan access with a 4% employer match, • Stock options in Paytient, • ...and more! Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ⚠️ Important Notice ⚠️ Please note that all official Paytient recruiting emails come from @, do not respond and report it to us immediately.