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Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: • Contact caregivers and family to schedule services, • Willingness to accept assignments which could include daytime, evenings, and/or weekends., • Travel to patient’s homes and health care facilities to provide services, • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®, • Program LifeVest® according to the prescribing physician’s orders, • Measure the patient and determine correct garment size, • Review with patient, and have patient sign, all necessary paperwork applicable to the service., • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment, • Manage device and garment inventory, • Have 1 year patient care experience, • Patient experience must be in a paid professional environment (not family caregiver), • Patient experience must be documented on resume, • Completion of background check, • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL, • Disclosure of personal NPI number (if applicable), • Valid driver’s license and car insurance and/or valid state ID, • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order, • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR p1c7ORROkC

Job Description Insight Global is looking for a highly motivated, self-starter who is seeking a challenging career with a fast-growing company in the specialty pharmacy management services. It is critical this person can work independently and establish strong and credible relationships with patients, clinicians and internal staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Mature, approachable, professional and comfortable in dealing with others both in-person and on the phone. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Must Haves: • 2+ years’ experience as a pharmacy liaison, patient care coordinator, or other pharmacy technician role that is focused on patient care in a pharmacy lens, • Prior-auth experience, • Experience working with systems like EPIC, RxConnect, Pioneer, CoverMyMeds, Rx30, etc. and general technical aptitude, • Highly proficient in Microsoft Office products (Teams, Excel, Word, etc.), • Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication; strong organizational/administrative skills a must, • Provide "legendary" care to hospital patients by providing a full suite of custom medication management services, • As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone, • Educate prospective pharmacy patients on how hospital serves patients and improves their overall care, • Support outpatient retail and specialty prescription medication needs, • Grow the specialty pharmacies patient population, • Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions, etc., • Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list, • Help develop new processes to ensure smooth operations and patient care, • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication, • Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids, • Answer, resolve and triage inbound inquiries, • Perform refill reminder calls under the supervision of a pharmacist, • Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance, • Ensure appropriate documentation in all required systems/tracking mechanisms, • Manage, organize, and update relevant data using database applications, • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards, • Identify trends, resolves problems; recommend improvements; implement change, • Actively participate in process improvement initiatives, • Act as a value-added business partner to stakeholders throughout the organization, • Protect organization's value by keeping information confidential

Job Description Overview Furniture Assembly Technician Opportunity is part-time, on-going Assembly work for both in-store (Nationwide Office supply chain) and in-home furniture assembly. As an Independent Contractor with SFS, Inc. you will be assembling RTA Furniture but we also have great opportunities for those who possess experience with TV Wall Mounts, and assembling Gas Grills, Sporting Goods, Bicycles, and Display Racks. Let’s get started as an independent contractor, it’s quick & easy; CLICK APPLY Things to Consider: • You control when and how much you work, • Create your work schedule, • Competitive pay, • Must possess merchandising and/or commercial furniture assembly experience, • Ability to assemble products according to client’s written instructions, • Able to understand plan-o-grams and perform customized category resets independently, • Able to carry and lift up to 50 lbs., • Able to bend and stand for extended periods, • Internet access & active email address, • Report client work completions on the same day as service, • Reliable transportation, some travel involved, • Have own tools SFS, Inc. is a leading supplier of field services to Fortune 1000 manufacturers and retailers in the U.S. We contract retail merchandising, auditing, installation and assembly projects in almost every zip code in the country, including Puerto Rico and the Virgin Islands. Our services are critical to sustaining the retail industry and our team of professionals are responsible for advancing it. Follow us on Social Media! Instagram: SFS Instagram Facebook: SFS Facebook Linkedin: SFS Linkedin

Job Description Job Title: On-Site Prior Authorization Specialist (Senior Level Pharmacy Technician) Location: New York, NY (10017) Compensation: $30-$31/hour Hours: Monday - Friday 8a-5p About the Role We are seeking an experienced and motivated Prior Authorization Specialist to join our on-site pharmacy team in NYC. This role is considered a senior-level pharmacy technician position, requiring strong attention to detail, excellent communication skills, and the ability to seamlessly integrate with clinical staff. You will work closely with patients, providers, and insurance companies to ensure timely medication access, adherence, and financial assistance support. Key Responsibilities • Work directly with patients in specialty clinics, encouraging utilization of pharmacy services to maximize patient care outcomes., • Collaborate with clinic teams (physicians, nurses, staff, pharmacists) to support continuity of care., • Facilitate approvals of medications through insurance prior authorizations and financial assistance programs., • Provide patient support by adjudicating claims, refilling medications, and promoting adherence through outreach calls., • Review prescriptions with physician offices and communicate with insurance companies to resolve prior authorization barriers., • Document all patient interactions, prior authorization statuses, and assistance efforts across EMRs, databases, and email systems., • Track and meet performance metrics including:, • Prescription refill queue times, • Patient outreach efforts (timestamped), • 31+ completed activities per week, • 24-48 hour turnaround time on submissions, • 98% approval rate on prior authorization requests Training & Tools • Comprehensive 6-week training program including remote learning, shadowing, and hands-on system training., • Gain expertise in EPIC and other pharmacy applications. Qualifications (Must-Have Skills) • National certification (PTCB or NHA) required unless located in a state with licensure requirements., • Minimum 1 year of pharmacy experience with prior authorizations., • Strong background in insurance adjudication., • Excellent communication, organizational, and teamwork skills., • Proven ability to work in a fast-paced, patient-centered environment. Why Join Us? This is an opportunity to play a key role in delivering high-quality, patient-centered medication access and adherence support. The right candidate will be joining a selective and collaborative team committed to excellence in patient care. For California Applicants: We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients. Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine. Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Job DescriptionSalary: CathWorks, with offices in Israel, USA, Japan, and the Netherlands, is a fast-paced medical device start-up focused on digital health innovations to improve patients' lives globally. The CathWorks FFRangio System combines artificial intelligence (AI) and computational science to provide physicians with comprehensive physiologic information, enabling them to make better treatment decisions for patients with coronary artery disease. Recently, CathWorks entered into a strategic partnership with Medtronic to market and sell the FFRangio System globally. Medtronic is the global leader in medical technology and has more than 90,000 employees worldwide in more than 150 countries. The partnership with Medtronic will expand CathWorks footprint globally, enabling more patients to benefit from its revolutionary technology that is poised to disrupt the current coronary physiology market. As a Physician Trainer, you will be responsible for training physicians and hospital staff on use and adoption of the FFRangio System, enabling physicians and staff to reach expert proficiency and deliver positive patient diagnostics decisions. In addition to ongoing support of existing customers through continuous education and support of cases, Physician Trainers support the evaluation and commercial launch of new customers. Physician Trainers partner with and support local Medtronic representatives as the regional product expert. As part of the commercial team reporting to the Vice President of Sales and Physician Training, Physician Trainers must collaborate with multiple functions including Sales, Marketing, Medical Affairs, Regulatory, Quality R&D, and Customer Service. Field positions being considered in Dallas, Central/South Florida, Northern Virginia, NYC/NJ. Job Responsibilities: Works independently, training Cardiac Cath Lab physicians and staff on how to utilize the CathWorks FFRangio System. Plays a key role in the planning, development, and execution of growth strategies in collaboration with the Marketing & Sales Leadership team. Collaborates with cross functional team in the development, implementation, and delivery of educational and commercial materials/programs for use with clinicians and staff. Works directly with physicians to develop clinical champions among current and potential customers for FFRangio. Lead the delivery of training and educational materials during physician training sessions to develop proficiency and drive utilization of the FFRangio technology. Support the activation and launch of accounts nationally working closely with the VP of Sales, Operations, and local Medtronic representatives. Provide on-site and/or remote clinical application support to customers by providing scientific, technical information in response to inquiries regarding use of FFRangio. Provide feedback to Marketing & R&D on clinical performance of products. Communicate in a highly professional manner and develop effective relationships with customers to learn and stay up to date regarding clinical environments. Partner with the Product Marketing Team in product development, in the development of product requirements and product validations Participate in the execution of clinical trials as needed. Job Requirements: A bachelor or equivalent 4-year degree in Life Sciences, Bio Medical Engineering, related field or equivalent work experience is required. Minimum of six (6) years of experience, including a minimum of three (3) years of experience as a commercial or Clinical Specialist within the medical device industry. A minimum of three (3) years of experience working in the sterile environment of a cath lab or operating room required. Previous experience with physician education and training in a clinical setting preferred. Commercial and/or clinical skills specifically in diagnostic & interventional cardiology space are strongly preferred; candidates with other relevant medical device clinical sales support experience will be considered. Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines Customer facing skill-set that includes being driven and self-motivated, holding strong communication & interpersonal skills, being organized, and have proven record of closing and delivering The ability to travel extensively (approx 60-70%) and the flexibility to easily change hats between technical, clinical and sales requirements. The ability to potentially travel abroad for training purposes. Candidates medically trained to the technician or nurse level are highly preferred. Experience with coronary angiography and/or coronary interventions highly preferred. Excellent customer service skills, interfacing with multiple constituencies including cardiologists, support staff and sales to effectively build relationships with external customers and internal team members. Entrepreneurial spirit with a competitive drive, and a work ethic conducive to success. Follow-through on tasks, collaborative across different functions and extend your role beyond the expressed Physician Trainer requirements. ABOUT CATHWORKS CathWorks is the leader in digital health innovations that can improve the lives of patients globally. The CathWorks FFRangio System combines AI and computational science to obtain physiologic information from routine angiograms (X-rays), eliminating the need for drug stimulation and invasive pressure wires. It provides physicians with a quick and reliable intraprocedural physiologic assessment for the entire coronary tree, making it practical for every patient. For more information on CathWorks, visit and follow @CathWorks on LinkedIn. EQUAL OPPORTUNITY EMPLOYER CathWorks, Inc. is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-mentioned items. Unless stated otherwise, all positions posted for CathWorks are not intended for or open to third party recruiters/agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals. remote work

Job Description Seeking candidates who are able to a make a long term commitment (minimum 6 months)| Competitive Pay | Flexible Hours | Free Training | Sign-On & Referral Bonuses Are you seeking a career that makes a meaningful impact on the world? Join us in our mission to empower children with Autism to achieve their full potential and lead joyful, fulfilling lives. Explore lucrative opportunities in the Applied Behavior Analysis (ABA) field, where you can bring about real change for children and their families. Become a part of a devoted community of professionals in ABA, driven by a shared passion for enhancing lives. Perks: • Enjoy job security and advancement opportunities in the thriving ABA industry., • Experience flexibility and autonomy in your schedule, making it an ideal opportunity for college students., • Great opportunities for anyone in Education or related fields, as many positions offer afternoon or evening hours., • Receive competitive compensation., • Ideal for those seeking part-time positions., • A fantastic entry point into the field of psychology, providing valuable real-world experience., • Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior., • Serve as an integral member of our clinical team, responsible for the direct implementation of skill building and care plans., • Record session data accurately using electronic devices., • Foster a positive learning environment for clients and connect with families., • High school diploma or equivalent., • Willingness to learn and passionate about making a difference for children with Autism., • Services will be provided in clients' homes or in the community-based locations., • All positions start off part-time., • Required to take the 40-hour Registered Behavior Technician course. Apply today to join our team, begin your career in ABA, and make that positive difference!

Job Description Seeking candidates who are able to a make a long term commitment (minimum 6 months)| Competitive Pay | Flexible Hours | Free Training | Sign-On & Referral Bonuses Are you seeking a career that makes a meaningful impact on the world? Join us in our mission to empower children with Autism to achieve their full potential and lead joyful, fulfilling lives. Explore lucrative opportunities in the Applied Behavior Analysis (ABA) field, where you can bring about real change for children and their families. Become a part of a devoted community of professionals in ABA, driven by a shared passion for enhancing lives. Perks: • Enjoy job security and advancement opportunities in the thriving ABA industry., • Experience flexibility and autonomy in your schedule, making it an ideal opportunity for college students., • Great opportunities for anyone in Education or related fields, as many positions offer afternoon or evening hours., • Receive competitive compensation., • Ideal for those seeking part-time positions., • A fantastic entry point into the field of psychology, providing valuable real-world experience., • No experience required!, • Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior., • Serve as an integral member of our clinical team, responsible for the direct implementation of skill building and care plans., • Record session data accurately using electronic devices., • Foster a positive learning environment for clients and connect with families., • High school diploma or equivalent., • Willingness to learn and passionate about making a difference for children with Autism., • Services will be provided in clients' homes or in the community-based locations., • All positions start off part-time., • Required to take the 40-hour Registered Behavior Technician course. Apply today to join our team, begin your career in ABA, and make that positive difference!

Job Description Title: Point of Sale (POS) IT Support Specialist The position you are interviewing for is a POS Expert position with tourist attraction experience. The client is looking for someone that has Retail experience, especially with Epson printer, Cabling, Wire Management. Also, someone that is familiar with the concept of POS devices and that can take on direction and handle shifting priorities. A Self Starter that is eager to take on projects. Hours Per Week: 40 Must be able to work Weekends and Evenings Responsibilities: • POS Support on various hardware and software, • POS Troubleshooting and Repair, • Provide Windows, software, and hardware support, onsite in a corporate environment, • Diagnose and repair printers, • Setup, configure, and test hardware and software components;, • Provide telephone, remote, and on-site support for clients in order to provide quick resolution to problems;, • Maintain technical knowledge related to our suite of hardware and software product lines including POS Systems, • Prioritize and complete work in a group and independently with minimal supervision, • Communicate technical information to non-technical audiences, • Provide 'White Glove' support for senior leadership and VIPs, • Maintain a professional demeanor around celebrity personnel, • Guide and mentor team members advanced technical level procedures, • Experience using ticketing systems (Viva ticketing systems a plus), • +2 years corporate deskside support or equivalent experience, • Ability to work independently with little to no supervision, • Ability to solve both hardware and software issues pertaining to POS Systems with little or no supervision, • Capable of walking long distances, • Walk, bend, stand for prolong periods of time, and lift equipment up to 50 pounds, • Demonstrate high level of professionalism and strong personal interaction skills, • Maintain neat and professional work area and appearance in compliance with site policies, • Ability to pass standard panel drug screening and background check, • Adhere to assigned shift schedule, • Ability to maintain composure while handle challenging, dynamic, rapid-response user support, • Experience with Microsoft Office / Office 365 suite, • Expertise in Microsoft Office, various Windows operating systems, and networking;, • Good written and oral skills;, • Must be able to pass a Criminal Background Check;, • Ability to manage and prioritize multiple tasks while in the office or in the field;

Job Description Job Desc: Contract Length - Anticipated to end in December • Needs 2 techs (one in NY and one in NJ) for 5 months until Dec 31st for a Windows 11 update project., • Phase 1: VDI estate to be migrated to Windows 11 - before mid-October, • Needs to have windows 10-11 migration experience 2/3 of their environment is vdi • Needs to have VIP support, • Needs to have vdi experience-Citrix

Job Description About Us We are a fast-growing cannabis retail management firm overseeing multiple licensed dispensaries in New York. Our mission is to provide exceptional and compliant retail experiences in a complex and rapidly evolving industry. We are currently seeking a Senior IT Technician to take ownership of our IT systems across all locations and build out sustainable tech infrastructure for the future. About the Role As the most senior IT professional on our team, you’ll be responsible for overseeing, maintaining, and improving all IT systems across multiple cannabis dispensary locations. You’ll be expected to troubleshoot and resolve issues across a wide range of hardware and software, lead setup and scaling efforts during new store launches, develop internal processes and documentation, and ensure seamless operation of tech systems critical to sales, compliance, and customer service. This role is on the ground and hands-on, requiring site visits across NYC, Westchester, and Long Island. You must be proactive, solutions-oriented, and capable of independently managing priorities in a dynamic retail environment. Key Responsibilities Technical Support & Troubleshooting • Diagnose and resolve hardware/software issues across devices: POS systems, tablets, desktops/laptops, printers (Epson, Star), ID scanners (Verascan), and payment terminals., • Provide Tier 1–2 support for staff, escalating issues only when necessary., • Lead IT setup for new store openings, including cable configuration, device installations, and system integrations., • Configure and maintain Windows-based systems, Microsoft Surface devices, printers, scanners, card readers, routers/modems, and Wi-Fi networks., • Create and maintain thorough IT documentation, SOPs, and equipment inventories across locations., • Standardize workflows for common troubleshooting procedures and onboarding new IT team members., • Build trust and rapport with store managers and staff to proactively anticipate tech needs., • Represent the IT department with professionalism in both staff and customer-facing situations., • Regularly travel to retail stores throughout NYC, Yonkers, and the Hamptons to support tech systems on-site., • Support cross-departmental projects such as inventory hardware rollouts or compliance tech integrations., • 5+ years of experience in IT support, systems administration, or retail tech operations, preferably in multi-location environments., • Strong working knowledge of:, • Windows OS and Microsoft Surface devices, • Printers (Epson, Star), scanners (Verascan), and POS systems (e.g., Treez, Dutchie, etc), • Networking fundamentals: Wi-Fi setup, IP troubleshooting, cable management, • Remote support tools and ticketing systems, • Excellent documentation and organizational skills, • Strong communication and customer service mindset, • Must be a self-starter who thrives in fast-paced, minimally structured environments, • Comfortable working independently and taking initiative, • Valid driver’s license and reliable vehicle required for travel as neededCompany DescriptionWe are proud to be a minority-owned and justice-involved business, committed to fostering diversity, inclusion, and social equity in the cannabis industry. Our team is driven by a shared mission to not only provide top-quality products to our customers but also to change the stigma of cannabis in our communities. Working with us means you'll be part of a dynamic, forward-thinking environment where your contributions are valued and your voice matters. You'll have the chance to be a part of history as we shape the future of cannabis retail in one of the world's most vibrant cities.We are proud to be a minority-owned and justice-involved business, committed to fostering diversity, inclusion, and social equity in the cannabis industry. Our team is driven by a shared mission to not only provide top-quality products to our customers but also to change the stigma of cannabis in our communities.\r\n\r\nWorking with us means you'll be part of a dynamic, forward-thinking environment where your contributions are valued and your voice matters. You'll have the chance to be a part of history as we shape the future of cannabis retail in one of the world's most vibrant cities.

Job Description About ISNY: ISNY is a top-tier IT provider based in NYC, recognized on INC. 5000 list. We deliver innovative, scalable, and secure technology solutions with exceptional customer service. About the Role: We’re looking for a IT Field Services Technician who will be the go-to resource when client issues require an on-site presence. This role is ideal for someone who enjoys working directly with clients, solving technical problems in real time, and representing ISNY’s commitment to excellence in the field. You’ll spend most of your time at client locations across the NY area, handling escalated support needs, troubleshooting, and ensuring our solutions are delivered smoothly on site. Key Responsibilities: • Travel to client sites across NY to provide in-person support., • Set up and deploy new workstations, printers, network gear, and other IT equipment., • Assist with office moves and onsite infrastructure changes., • Provide “hands and eyes” support for senior engineers during remote projects., • Ensure clients have a smooth, professional onsite experience that represents ISNY’s standards. Required Skills & Qualifications: * 2+ years in IT support, system ideally field services. * Working knowledge of networking, M365/Google Workspace, and desktop environments. * Strong organizational and multitasking abilities. * Excellent communication skills, both technical and client-facing. Preferred Experience: * MSP Services background. * Experience with project delivery and post-deployment support. Why Join ISNY? • Attractive Compensation: Competitive salary with room to grow., • Career Growth: Opportunities for advancement in a fast-paced, high-impact environment., • Innovative Culture: Join a team that values innovation, collaboration, and customer success., • Comprehensive Benefits: Health, dental, retirement, and more., • Award-Winning Team: Proud to be named an INC. 5000 company.

Job DescriptionSalary: $35 - $ 55 DOE About Us AB Facility Service is a trusted provider of professional cleaning and facility maintenance solutions. We work with commercial, industrial, and retail clients to ensure their spaces are clean, safe, and operating at their best. Known for our reliability, attention to detail, and commitment to quality service, we take pride in creating environments where people can thrive. As a growing company, were always looking for dedicated, hardworking individuals to join our team. If youre someone who values professionalism, takes pride in your work, and wants to be part of a supportive and respectful team, wed love to hear from you. Job Summary: We are seeking a skilled and reliable HVAC Technician to install, maintain, and repair heating, ventilation, and air conditioning systems in residential, commercial, and industrial settings. The ideal candidate will have strong technical knowledge, problem-solving skills, and a commitment to safety and customer satisfaction. Key Responsibilities: • Install, inspect, maintain, and repair HVAC systems and components, • Diagnose mechanical and electrical issues in HVAC systems, • Perform regular preventative maintenance on heating and cooling systems, • Replace or repair worn or defective parts on equipment, • Ensure systems are operating efficiently and within manufacturer specifications, • Interpret blueprints, wiring diagrams, and technical manuals, • Comply with all applicable standards, policies, and procedures, including safety procedures and the maintenance of a clean work area, • Maintain records of work performed, materials used, and time spent on each job, • Provide excellent customer service and communicate effectively with clients regarding system issues and solutions, • Journeyman level skills in troubleshooting and servicing HVAC Equipment., • Service equipment to include recovering refrigerant, repairing leaks, replacing components, etc., • Some smaller replacements may occur in-house., • Proper usage of HVAC tools to include recovery machine, vacuum pump, manifold gauges, oxy-acetylene torches, etc., • Performs other duties as assigned. Requirements: • 2-year degree in air conditioning or similar field or at least 5- 10 years of industry experience or experience in servicing mechanical systems in the HVAC industry., • Knowledge of various types of HVAC equipment to include split systems, air handlers, chillers, VRF, and pumps., • EPA 608 Universal (CFC Certification) Required, • Effective interpersonal skills to properly represent AB Facility Services to customers and other outside contacts in an ethical and professional manner., • Ability to explain technical information to technical and non-technical people. Leadership skills to support the activities of Mechanics working on non-complex, non-critical Building Automation equipment on a job site., • Computer experience required and the ability to program HVAC related software. Licenses/Certifications: • Valid drivers license., • Trades Certifications/Licenses a plus. Why Youll Love Working Here: • Competitive Salary:We recognize your skills and reward your expertise., • Comprehensive Benefits Package:Medical, dental, and vision insurance plans to keep you and your family healthy., • Retirement Savings:401(k) plan with company match to help you build your future., • Paid Time Off:PTO and holidays to maintain work-life balance., • Professional Development:Opportunities for training, certifications, and career growth., • Supportive Team Environment:Collaborative culture that values your input and encourages innovation WORKING FOR ABFS ABFS promotes a culture committed to the growth of individuals through continuous learning, mentoring, and other career growth opportunities. We believe it is important for our employees roles to be meaningful through active participation in corporate cultural and operational initiatives. We support these values and help them thrive in each employee. ABFS has built the company based on an employee-focused environment that offers a pathway to lifelong learning and career advancement. ABFS is an EEO/AA/Minority/Female/Disability/Veteran employer. remote work

Job DescriptionBenefits: • Health insurance, • Opportunity for advancement, • Paid time off Field Technician - IT/Computer Network/Equipment installations Part-Time or Full-time position NYC-based, IT consulting company operating in the fashion industry and several other sectors, seeking candidate for a position as Field Technician for installation of computer networks, equipment and infrastructure, computer servers and AV equipment. Possibility to grow in the area of network management and AV/Digital Signage. Evade Solutions will support such individual in achieving network certifications line CCNA or others. Required Skills: • Fast learning individual with good communication skills and ability to work independently and in team., • Experience with computer network configurations and good skills for network infrastructure installation (patch panels and network cable terminations, equipment rack mounting)., • Experience in a Microsoft operating system environment and Microsoft Office programs (Word, Excel, Outlook). Evade Solutions Inc. 800 Second Avenue, Site 809 New York, NY 10017

Job Description Desktop Support Technician Position Description We’re looking for a motivated and reliable Desktop Support Technician to join our team. This is a great opportunity for someone with solid technical support experience who’s eager to learn and grow into more advanced infrastructure work over time. Office Location Hybrid (3 days on-site) – Midtown New York City, NY Summary of Essential Job Functions As a Desktop Support Technician, you’ll work closely with clients and internal teams to resolve day-to-day IT issues and keep systems running smoothly. You’ll provide support for desktops, laptops, mobile devices, and cloud-based applications, while assisting senior engineers with larger projects. Core Responsibilities • Provide front-line support for Windows and macOS environments, both remotely and onsite, • Troubleshoot hardware, software, and user issues across desktops and laptops, • Support commonly used tools such as Office 365, Zoom, Slack, and Okta, • Assist with basic network troubleshooting (Wi-Fi connectivity, printers, VPNs), • Help with patching, updates, and maintaining endpoint security tools, • Keep documentation for client environments clear and up to date, • Support IT projects such as computer upgrades and system rollouts, • 3 years of experience in IT support or helpdesk roles (MSP or multi-client experience a plus), • Good knowledge of Windows desktop, macOS, and Office 365, • Basic understanding of networking concepts (IP, DNS, DHCP), • Experience with collaboration tools (Zoom, Slack, G Suite, etc.), • Familiarity with cloud platforms (Azure or AWS) a plus but not required, • Strong troubleshooting skills and willingness to learn, • Excellent communication and customer service skills, • Organized and dependable, with the ability to manage multiple tasks#itacceljobs

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description We are seeking a Desktop Support Technician to join our team! You will resolve computer-related issues for our client. Must troubleshoot things quickly and efficiently. Must be able to prioritize issues important to least. Act professional in office setting. Responsibilities: • Provide technical assistance with computer hardware and software, • Resolve issues for clients via phone, in person, or electronically, • Recommend hardware and software improvements, • Track customer issues and resolutions, • Knowledge of O365 Applications / Windows 10 & 11, • Networking experience, • AV experience - meeting room technology - Polycom, ClickShare, YeaLink etc, • Digital printing solutions – Printex, • ServiceNow experience, • CompTIA A+ certified (nice to have), • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills

Job Description Job Summary: The Level 1 Deskside Support Technician will serve as the first point of contact for resolving hardware, software, and network issues. This role involves troubleshooting, configuring, maintaining IT systems, and delivering excellent customer service. Key Responsibilities: • Provide first-level technical support to end-users via phone, email, in-person, and deskside interactions., • Ensure all assigned tickets are resolved within the agreed-upon Service Level Agreements (SLAs) to maintain organizational efficiency and client satisfaction., • Create, manage, and maintain workflows, dashboards, and reports within the ServiceNow platform to improve tracking and visibility of support activities., • Troubleshoot and resolve hardware, software, and network (wired and wireless) connectivity issues, including desktops, laptops, printers, and mobile devices., • Install, configure, and maintain computer systems, operating systems, applications, printers, and other peripherals., • Assist with setting up and maintaining conference room technologies, such as Microsoft Teams and/or Zoom Rooms equipment., • Configure, deploy, and track IT equipment, including workstations and mobile phones, via MDM solutions., • Respond promptly to service tickets and escalate complex issues to higher-level support teams when necessary., • Assist with user account setup and maintenance in Active Directory and other IT systems., • Ensure IT inventory is managed and properly tracked., • Document and track all support requests in the helpdesk ticketing system and update the knowledge base for common issues., • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job DescriptionSalary: $50,000-$60,000 Location: Brooklyn, NY (Onsite Only) Department: Hardware & Inventory Reports To: Hardware & Inventory Team Lead Job Type: Full-Time (9am-6pm) Position Summary At My IT Crew (MY IT CREW), we dont just fix things, we make sure our partners are always up and running. As an Onsite Hardware Technician, youll play a critical role in ensuring the reliability, performance, and accuracy of the hardware that powers our clients businesses. From desktops and laptops to kiosks, switches, and other endpoints, youll diagnose, repair, and maintain it all while keeping inventory processes sharp and organized. This full-time onsite role in Brooklyn is ideal for someone who loves hands-on work, thrives in fast-paced environments, and takes pride in keeping systems and stockrooms equally efficient. Key Responsibilities Hardware Troubleshooting & Repair • Diagnose and repair a variety of hardware systems including desktops, laptops, kiosks, and networking equipment., • Install, upgrade, and replace hardware components., • Follow established procedures for receiving, labeling, storing, shipping, and tracking hardware assets., • Maintain accurate inventory logs and participate in regular audits., • Provide hardware and basic application support in coordination with the Service Desk., • Work cross-functionally with procurement, logistics, and service teams to ensure timely deployment and recovery of hardware., • Adapt to shifting priorities based on departmental workload and urgent business needs., • Maintain workspace and equipment areas in a clean, organized, and secure manner. Required Experience & Skills Hard Skills • Proven experience with hands-on hardware troubleshooting and repair., • Strong understanding of PC components, operating systems (Windows/Linux), and networking basics., • Familiarity with switches, routers, and network protocols (TCP/IP)., • Asset/inventory tracking systems and hardware lifecycle management., • Detail-oriented and highly organized., • Calm under pressure, dependable, and adaptable., • Polite, professional, and effective communicator., • Self-starter who thrives with minimal supervision., • Strong critical thinking and common-sense problem-solving. Preferred Qualifications • Associates or Bachelors degree in Computer Engineering, Information Technology, or equivalent experience., • CompTIA A+ or similar certification., • Experience supporting kiosks or other specialized endpoint hardware., • Basic knowledge of server hardware and peripherals. Performance Metrics (KPIs) • Hardware issue resolution time (diagnosis to completion), • Inventory accuracy and audit results, • SLA compliance for shipping/receiving and RMA turnaround, • Number of successfully completed hardware deployments or recoveries, • Internal and end-user satisfaction scores (CSAT) Culture Fit & Philosophy At My IT Crew, we're builders, fixers, and partners. We believe every piece of tech matters, from the servers in the rack to the keyboard at a front desk. As a Hardware Engineer/Technician, youre not just maintaining devices youre helping our partners stay productive and connected. If youre hands-on, reliable, and serious about quality, we want you on our team.

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Allbirds we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. As a Revivn technician you will provide hardware diagnostics and repair on computer desktops, laptops, printers and server equipment. We are seeking an individual with some experience working with electronics (desktops, laptops, etc..) who are willing to take charge and thrive in a challenging and fast paced environment. What Revivn offers you: • Full exposure to the logistical and mechanical operations of a tech startup, • Ownership in assessing technology, repurposing hardware, and streamlining processes, • Assess conditions of incoming electronics, • Install and configure hardware, software, and peripherals, • Technically inspect, classify, sort, disassemble and repair computer hardware, • Record configuration, repairs performed and cosmetic information in the Revivn inventory system We're ideally seeking: • Focus on data accuracy and production quality, • Knowledge of different computer operating systems and hardware, • Knowledge of Apple and Microsoft applications and operating systems, • Knowledge of BIOS configuration and upgrade utilities, • Ability to identify and install both PC and Apple hardware/peripherals

Job Description Onsite IT Technician- is responsible for providing local operational support for an office or group of offices. This position requires both excellent customer service and problem-solving skills. The candidate must possess a process and project orientated mindset and be efficient working individually as well as part of a larger team. The ideal candidate would be knowledgeable on a wide range of technology and adaptable enough to be able to leverage it against a wide range of technical issues. The candidate must be highly motivated and self-reliant individual with a desire to better themselves. Issues Management and Resolution • Analyze issues and formulate solutions, • Troubleshoot system, application and hardware issues, • Ensure customer is updated on ticket progress, • Work directly with customers to solve problems, • Utilize internal IT Knowledge Base to both provide and find solutions to known issues, • Use external information to research and resolve issues when needed, • Consistently update the ticket tracking system with status and fixes, • Perform routine system maintenance on laptops and desktops, • Track computer assets according to organizational standards, • Perform backups and restores, • Strong interpersonal skills with heavy focus on customer service, • Demonstrate sound written, oral and organizational skills, • Collaborate with local and remote teams using provided tools, • Consistently share solutions with peers, • Works effectively as an individual and as part of a team, • Complete assigned tasks on time, • Ability to follow documented commonly used concepts, practices, and procedures, • Ability to manage multiple constituencies, issues, priorities, projects and goals Work Schedule • Local travel between sites may be required, • Occasional travel to sites outside the local area may be required Education and Certifications • Minimum 1 year IT experience, • Experience delivering IT solutions within a corporate and/or enterprise environment, • Experience working in a mixed Mac and Windows environment Additional Skills • Experience in the Advertising and/or Marketing industry preferred, • Experience in centrally managed computer environments, • Experience supporting A/V environments not required, but is a plus • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionLead/Senior Service Desk Technician *US Citizens or GC holders *On-site daily in Jersey City, NJ The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities • Advanced Technical Support, • Troubleshoot and resolve complex hardware, software, and network-related issues., • Serve as an escalation point for junior Service Desk Analysts, providing expert guidance and problem-solving., • Actively contribute to maintaining and improving technical documentation, procedures, and knowledge base articles., • Customer Service Excellence, • Demonstrate a high level of professionalism and empathy when engaging with end users., • Ensure communication about issue status and resolutions is timely, clear, and customer-focused., • Provide feedback to the team on best practices for handling difficult or complex customer situations., • Reporting & Documentation, • Track and analyze service desk metrics (e.g., response times, resolution rates) to identify trends and opportunities for improvement., • Assist in preparing regular reports on team performance and technical issues for management review., • Maintain documentation on complex resolutions or system changes to facilitate knowledge transfer., • Continuous Learning & Development, • Stay updated on emerging technologies, tools, and best practices in IT support., • Team Lead or Supervisory Experience, • Demonstrated success in leading or mentoring teams, even if informally., • Experience in scheduling, delegating tasks, and ensuring quality control for a service desk or technical support function., • ITIL or Similar Framework Knowledge, • Familiarity with incident, problem, and change management processes., • ITIL Foundation certification (or higher) is a strong plus., • Technical Certifications, • Industry certifications such as CompTIA A+, Network+, Microsoft (MCSA/MCSE), Cisco (CCNA), or similar credentials., • Proven track record of advanced troubleshooting in diverse environments (Windows, macOS, cloud platforms, etc.)., • ServiceNow or Other Ticketing Systems, • Hands-on experience configuring and troubleshooting popular ITSM (IT Service Management) platforms., • Ability to generate reports, dashboards, and manage automation within ticketing systems., • Strong Communication & Soft Skills, • Proven ability to communicate complex technical concepts to both technical and non-technical audiences., • Adept at conflict resolution, active listening, and building rapport with users and team members., • Project Involvement, • Involvement in process improvement or technology rollout projects., • Education: Associate or Bachelor’s degree in Information Technology or related field; or equivalent work experience., • Experience: 3+ years of hands-on Service Desk or Help Desk experience with a focus on advanced troubleshooting. Prior leadership/mentoring experience is highly desired., • Certifications: ITIL Foundation, CompTIA, Microsoft, or relevant vendor certifications are a plus., • Technical Proficiency: Experience with desktop, laptop, and mobile hardware; operating systems (Windows, macOS); office productivity suites; network fundamentals; active directory account management; and remote support tools., • Soft Skills: Excellent communication, organizational, and customer service skills. Strong ability to prioritize, multitask, and remain calm under pressure.

Job Description We are seeking an Entry Level Network Technician to join our team! This position is not a remote position, as one of the technician's primary roles will be onsite troubleshooting for customers. We are a managed service provider that provides IT support for companies who do not have their own in-house support. Applicants would be responsible for working with a small team to service a large number of computers and servers across multiple types of businesses in varying locations. You will work directly with lead Network Technician to learn the foundational network infrastructure of existing customers before being expected to take on jobs solo or large jobs as a team. Our Perfect Candidate: • Someone who is looking for their first job in Network Administration or just graduating from a Computer / Information Science related curriculum. A technical knowledge of network related concepts is desired, such as: DHCP, DNS, IPv4, and Software & Hardware Installation., • Customer service oriented and able to discuss technical topics to clients who may not be the most technically proficient., • Willing to learn and grow with evolving technology and security trends., • Someone who is down to earth., • Isn't afraid to occasionally get dirty in a crawl space., • Has basic working knowledge of tools., • Must have clean driving record., • Must not have a criminal record., • Must be able to lift 50lbs. After training with lead technician, your responsibilities will include but not be limited to: • Maintain computers, servers, and networks via onsite diagnostics and remote troubleshooting., • Analyze, troubleshoot, and evaluate existing wired and wireless network systems., • Handle repairs and exchanges of defective devices., • Collaborate on the improvement of network design and connectivity., • Perform routine network maintenance., • Current holder of an accredited certificate preferred, but not required (CompTIA A+, Network+, etc)., • Fundamental knowledge of networking, hardware, and software, • Ability to prioritize and multitask., • Strong troubleshooting and critical thinking skills., • Deadline and detail-oriented.Company DescriptionLifeline is a managed service provider (MSP) that provides IT support for small to medium sized local businesses. We are very busy, and there are always multiple projects being worked on, so it is usually a fast paced environment. We have a great team, and look forward to adding another member!Lifeline is a managed service provider (MSP) that provides IT support for small to medium sized local businesses. We are very busy, and there are always multiple projects being worked on, so it is usually a fast paced environment. We have a great team, and look forward to adding another member!

Job Description Overview We are seeking a versatile Field Services Technician who combines Tier 1/2 IT support skills with strong hands-on experience in structured cabling and onsite technology installations. This role involves a mix of technical troubleshooting, physical installation work, and customer-facing service across New York City and the greater NYC metropolitan area. Key Responsibilities • Perform cable runs (Cat6, coax, snake cable) including punch-downs, keystone terminations, patch panels, toning, and labeling., • Terminate and test Cat6 cabling; fiber termination experience is a strong plus., • Install, configure, and troubleshoot network equipment including switches, routers, firewalls, and wireless access points., • Handle onsite hardware tasks such as device setup, office reconfigurations, and equipment relocations., • Mount and install office and AV equipment (TVs, cameras, speakers, etc.)., • Provide support for copier/printer installation and troubleshooting., • Deliver desktop and end-user support including hardware issues, printer/copier setup, and basic Microsoft 365 troubleshooting., • 2+ years of experience in a Managed Service Provider (MSP) or field services role., • Proven ability in structured cabling installation, termination, and troubleshooting., • Familiarity with network equipment installation and configuration., • Strong troubleshooting skills for desktop hardware, networking, and peripherals., • Basic Microsoft 365 administration ability (account setup, password resets, Outlook issues)., • Excellent communication skills with a customer-first mindset., • Ability to work independently, follow instructions, and maintain high attention to detail., • Physically capable of lifting 50+ pounds, working on ladders, and performing manual installation work., • Ability to travel throughout New York City and the greater NYC metropolitan area for onsite assignments., • Fiber termination experience., • Relevant certifications (CompTIA A+, Network+, BICSI, OSHA)., • Competitive salary and benefits package., • Opportunities for professional growth and development, including 100% training and certification reimbursement.Company DescriptionAt Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.At Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.

Job Description Read before applying: Only considering candidates with 2+ years IT support experience AND a stable job history. We’re ISNY, a fast-growing Inc. 5000 IT & Cybersecurity company serving NYC. We’re looking for a Help Desk Supp technician to join our top-tier support team (fully remote). About Us ISNY is recognized on the Inc. 5000 list of fastest-growing private companies in America, and we pride ourselves on delivering high-quality IT services with a strong focus on security and client satisfaction. Our culture is close-knit, fast-paced, hungry to learn, and relentlessly quality-driven. (For real.) Responsibilities * Troubleshoot and support Windows OS issues * Basic networking troubleshooting and support * Handle user maintenance requests (permissions, access, etc.) * Troubleshoot basic WiFi issues * Provide printer and scanner support * Support content filtering systems * Troubleshoot 3rd-party applications * Perform new user onboardings * Navigate basic O365 functions * Maintain and update customer network documentation in near real-time Required Experience * 2+ years Windows desktop support * 2+ years printer and scanner support * Windows NTFS management * Basic LAN networking * Managed WiFi systems configuration & troubleshooting * MSP experience preferred Must Haves * Extremely committed and responsible * Strong troubleshooting skills * Quick learner, resolution-oriented, hungry to grow * Excellent customer service skills (phone & email) * Self-starter who looks for ways to improve processes & services ⚠️ Important: Stability matters. If you have a history of multiple short-term jobs, please do not apply. Nice to Have (Not Required) * Bachelor’s in Computer Science or Information Systems * Certifications (Microsoft, CompTIA A+, Network+, etc.) * Prior MSP experience Benefits * PTO & vacation * Contributions toward health benefits * Paid training & certification support * Competitive pay If you’re a dedicated IT professional with proven experience and stability, join us at ISNY – an Inc. 5000 recognized company – and grow your career with one of the fastest-growing MSPs in the country!

Job Description About BlackHawk Data BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country trusted by private and public sector clients to deliver secure, scalable infrastructure and innovative network solutions. Here, you won’t just do a job—you’ll build a career that matters. We’re a team of bold thinkers, problem solvers, and changemakers committed to doing things the right way, not the easy way. Our culture thrives on curiosity, collaboration, and grit. We invest in our people, challenge them to grow, and celebrate wins together. If you're driven to lead, learn, and leave your mark, BlackHawk Data is where you belong. Come build what’s next with a team that’s going places. Position Title : Onsite Technician Location, Hours and days onsite required: • Provide support for office location in Manhattan NY., • Days – onsite as Needed may be 3-5 days. Mon and Fri., • Time – standard workday of 8:30-5:30pm Expectations – highlights include: • Provide highly professional and polished operational support for users, network, systems, cabling, and any other technical needs to support the customer, • Develop operational knowledgebase and infrastructure documentation both internally and customer-facing, • Skillset – knowledgeable and capable of providing support for the following technologies:, • Extremely strong customer service interaction with varied user base, • Familiarity with ITSM tools and ticketing systems, • Logging all incidents and requests into the ITSM system, • Software installations and updates, • Software error investigation and resolution, • Experience with hardware/software troubleshooting, • User access management and password resets, • Knowledge of user equipment and peripherals (printers, scanners, etc), • Networking with Cisco, Fortine, Aruba, and others in a multi-vendor environment, including network diagnostics, troubleshooting, configuration, management, and operational capability, • Ability to perform proactive system monitoring, • Capability to coordinate with vendor support teams, • Properly escalating unresolved issues to upper level support, • Coordinating with IT Service Desk for accurate documentation, • Configuration changes for business critical systems, • Maintaining physical inventory of connections and equipment in each IDF/MDF, • Establish documentation and operational protocols, • Maintain full documentation of all systems and procedures, • Knowledge base articles for recurring problems What We Offer • Competitive Pay., • Comprehensive health, dental, vision, and 401(k), • Regular coaching, career development, and advancement path., • A collaborative culture that celebrates learning, innovation, and high performance tVBD5bI5dn

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job Description A. Duie Pyle is looking for an experienced, Fleet Maintenance Shop Supervisor to join our Fleet Maintenance Department at our Bronx, NY shop. As the Fleet Maintenance Supervisor, you’ll have the opportunity to oversee the maintenance and repair of Pyle equipment, coordinate and build work schedules, and monitor the distribution of work flow between employees. Why Pyle? • Up to $110,000 annually, depending on experience, • Start time: 7:00 AM, Monday-Friday, • Annual Benefits; Top competitive pay rates, • New, modern equipment to work on in clean shops Your main responsibilities will include, but are not limited to: • Monitoring and coordinating daily work schedules; monitoring Technician’s daily productivity and prioritized distribution of work flow between 1st, 2nd, and 3rd shifts, • Overseeing maintenance of all company-owned equipment in the fleet including but not limited to Tractor Trailers, Heavy Duty Trucks and Forklifts, • Performing quality repair audits ensuring standardization and excellence, • Counseling employees about work related issues and provide guidance, • Maintaining a safe and clean working environment for all employees ensuring OSHA standards are met, • Ensuring timely preventive/predictive maintenance is performed, • Effectively managing road calls to minimize driver downtime, • Communicating with Operations Leadership to ensure all equipment requirements are fulfilled, • Overseeing parts / stock room inventory and parts ordering on a daily basis, • Medical, Dental, Vision, and Life Insurance, • 8 paid annual holidays – in addition to vacation and personal time off, • 401(k) with company match, • Paid Weekly via Direct Deposit, • Paid Vacation and Personal Time, • Annual Tool Allowance Program, • Annual, continual training, • Possess 3 - 5 years of experience in Class 8 truck repairs including electronic diesel engine repair and air brake systems, • High School Diploma or equivalent, • Excellent working knowledge of all heavy-duty truck and material handling equipment systems with proven diagnostic / troubleshooting skills set, • Valid driver's license (CDL) preferred, • Proven interpersonal skills with the ability to interact effectively with shop technicians and Operations Management, • Excellent record-keeping and organizational skills For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Description NOC Technician Location: East Hanover, NJ or NYC or remote options available. Department: Engineering Division: Corporate Job Status: Full-Time Work Shift: Must be available all shifts About BlackHawk Data BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country trusted by private and public sector clients to deliver secure, scalable infrastructure and innovative network solutions. Here, you won’t just do a job—you’ll build a career that matters. We’re a team of bold thinkers, problem solvers, and changemakers committed to doing things the right way, not the easy way. Our culture thrives on curiosity, collaboration, and grit. We invest in our people, challenge them to grow, and celebrate wins together. If you're driven to lead, learn, and leave your mark, BlackHawk Data is where you belong. Come build what’s next with a team that’s going places 💻 Learn more about us: 🤝 Connect with us on: LinkedIn, Facebook, Twitter, YouTube, and Instagram Position Overview We are seeking a self-motivated and high-potential NOC Engineer to join our innovative and dynamic team. As a NOC Engineer, you will have the opportunity to provide exceptional service to our diverse range of clients in industries like Commercial, Healthcare, Financial, Education, and Public-sector. Daily responsibilities: • Manage all incoming customer tickets, ensuring timely responses and resolution within SLAs (Service Level Agreements). This includes opening, tracking, and closing service tickets, as well as answering incoming calls and monitoring various e-mail accounts., • Conduct daily preventative maintenance checks and services on managed devices within client infrastructure., • Collaborate with field personnel to validate repairs and system testing, identifying recurring performance issues., • Network Troubleshooting: Diagnose and resolve network issues, including connectivity problems, packet loss, latency, and performance degradation., • Generate performance reports on managed service devices and collaborate closely with NOC & Field Engineering teams for issue resolution., • Communicate directly with customers regarding issues, outages, and maintenance activities, while maintaining detailed notes within ticketing systems on all resolution activities., • Maintain customer technical information in accordance with defined documentation standards., • Develop and maintain installation and configuration procedures with Runbooks, while obtaining and maintaining necessary technical/professional certifications., • Perform OS patching and vulnerability sweeps on Customer environments., • Provide flexible shift scheduling based on operational needs and offer emergency on-call support on a rotating schedule., • Perform any other duties as assigned. System responsibilities: • Manage and monitor IT infrastructures including Microsoft Active Directory, Exchange, DNS, DHCP, PowerShell scripts, Azure services, AWS services, VMware technologies, and server infrastructures., • Manage server infrastructures including Dell VXRail, Cisco UCS, standalone servers, and hyper-converged solutions., • Manage and maintain monitoring and alerting system like Zabbix to ensure system integrity and performance., • Troubleshooting desktop and Windows OS issues., • Assess and identify appropriate solutions for system integration, providing recommendations for implementation and troubleshooting., • Manage customer’s overall Fortinet environment, including making firewall policy changes as well as updating firmware., • Minimum 5+ years of technical support experience with event/alert management, incident, and change management processes., • Minimum 3 days on site at East Hanover, NJ office., • Demonstrated expertise in networking, routers, switches, firewalls, wireless devices, and security protocols., • Proficiency in network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols (EIGRP, OSPF, BGP)., • Strong understanding of Route/Switch and Wireless technologies., • Demonstrate a good understanding with Voice/VOIP technologies, including but not limited to IP Phones, Voice gateways, and old land lines., • Previous experience in Help Desk or NOC roles is required, with Cisco Certification considered advantageous., • Exceptional interpersonal skills, strong work ethic, communication skills, and customer service abilities., • Proactive approach to problem-solving and troubleshooting techniques., • 5+ years of experience in systems engineering or related IT roles, with desktop support experience aligned with stated technologies., • In-depth knowledge of Microsoft ecosystems, cloud services (Azure & AWS), VMware technologies, and various server technologies., • Strong understanding of Fortinet product suite, including FortiGate’s, FortiManager and FortiSwitches., • Strong understanding of Cisco product suite include catalyst, nexus, and wan routers., • An active Fortinet certification such as FCP or FCSS, • An active Cisco CCNA, CCNP certification, • Any course certifications/accreditation, • Any equivalent certification (Palo, Arista, F5 etc.) What We Offer • Competitive Pay., • Comprehensive health, dental, vision, and 401(k), • Regular coaching, career development, and advancement path., • A collaborative culture that celebrates learning, innovation, and high performance 1ic4eZJ2Ps

Job Description Desktop Support Technician This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. Desired Skills & Experience Responsibilities: ● Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support ● Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices ● Printer break-fix and installation ● Disposal, redeployment and Asset reclaim ● Shipping coordination ● Data Backup and Data Recovery coordination ● Hardware Refresh ● Warranty and Out-of-warranty repair and replacement ● Depot Services ● Walk Up Support ● Spare parts management ● Executive (VIP) Support ● Audio and Video Support including Health Checks ● Inventory and Asset Management – Depot Operations ● Coordinate with external vendors for dispatch support ● Identify and resolve hardware and software application conflicts ● Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents ● Responsible for asset tagging and entering all incoming equipment into our asset management system ● Collaborate with cross functional teams to properly onboard incoming new hires ● Ensure that hardware is properly assigned and updated into our management system ● Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment ● Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware ● Ensure that resolutions are consistent with company standards and policies Requirements/Qualifications: ● Prefer 3-5 years IT experience, including technical training ● Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications ● Experience with imaging windows 10 OS. ● Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet) ● Networked printer experience (queue creation, server maintenance, etc.) ● Experience in using PC-based word processing, presentation, and e-mail software preferred ● Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred ● Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations ● Outstanding customer service and interpersonal skills ● Excellent organizational skills and ability to prioritize tasks among many competing requests ● Experience working in or supporting a call center or help desk environment ● MCP and or A+ Certifications ● Aptitude for learning ● Excellent oral and written communication skills ● Ability to work in teams and in a team environment ● Able to lift up to 50 pounds ● Own car for transportation (mileage will be reimbursed by policy) ● Valid driver’s license

Job Description POSSIBLE HYBRID WORKPLACE OPPORTUNITIY New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State. This position is on HCR's Housing Trust Fund Corporation (HTFC). HTFC is a public benefit corporation, and a Civil Service exam is not required for this position. Candidates must meet the minimum qualifications outlined below to be considered. NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency. Job Summary HCR operates a federal Section 8 Housing Choice Voucher program that provides rental assistance to approximately 46,000 low-income families. HCR also recently received state funding to provide rental assistance to homeless households and those at risk of homelessness. Rental assistance is delivered through a combination of state staff and a network of public and private, county-based “Local administrators” (“LAs”) who accept applications from families, determine eligibility and subsidy amounts, inspect properties, and facilitate payments to landlords. Administration takes place using a centralized, on-line data solution known as Emphasys Elite – which includes internal case management functionality as well as external, customer facing portals to collect applications and process annual certifications. Approximately 500-1,000 users working for the State and the LAs are trained to use Elite. A centralized team of state staff based in New York City provide Help Desk assistance to those users. HCR seeks a qualified help desk specialist to assist users with questions and problems arising from the use of Emphasys Elite. This position will work with users remotely and in person, guiding them through systems configuration, troubleshooting, tracking and triaging problems, and identifying and referring larger system-wide issues to Emphasys. Standout candidates will need excellent problem-solving, communication and customer service skills. Duties and Responsibilities: • Take training and become certified as a Section 8 HCV specialist and learn the basic rules and requirements of federal Section 8 and state rental assistance programs; participate in other trainings as required., • Take training and become fully proficient in the use of Emphasys Elite, including case management systems, reports, customer facing portals, and system user authentication., • Receive help desk inquiries from state staff and Local Administrators who are using the Elite system to process rental assistance. Also respond to landlords, tenants and other users of public facing portals; track inquiries and follow up as necessary., • Guide users remotely and in person through systems configuration, troubleshooting, and maintenance via email, phone, online chats or in person; Listen attentively to users’ questions and concerns and offer optimal instruction and solutions to basic problems., • Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel; Walk customers step-by-step through the problem-solving process; Help with troubleshooting hardware and software issues that arise; educate to reduce user error., • Help orient and guide news users on basic Elite functionality; assist in the coordination of in person and on-line training with Emphasys., • Aggregate observed issues and trends in system and user error., • Provide accurate, written summaries of problems; develop responses to frequently asked questions; summarize larger system-wide issues and suggest possible options for change management and additional user training., • Work with Emphasys and the New York State Office of Information Technology Services to detect vulnerabilities and reduce risk to confidential data; report any incidents that could jeopardize data security and confidentiality., • Generate reports on behalf of HCR management and executive staff using Elite., • Inform users about the system, system enhancements, downtime and available patches/fixes., • Maintain oversight over new user credentialing and authentication; remove users from access as necessary., • Communicate user feedback to the appropriate internal team members., • Two-year associates degree* or training program -or- high school diploma and at least 4 years relevant experience., • Excellent problem-solving and analytical skills., • The ability to break down technological processes and deliver clear, step-by-step instructions., • Patient, friendly demeanor with a great aptitude for listening., • Strong verbal and written communication skills., • Commitment to providing exceptional customer service., • Tech savvy, with experience working in a tech-related field, and an eagerness to learn new systems., • Experience working as an IT help desk technician or in a similar customer support role, • Experience using Emphasys Elite, Crystal Reports and Microsoft Power BI is preferred but not required. This job description is not intended to be all inclusive and employee will be expected to perform other reasonably related duties as assigned. APPLICANTS MUST INCLUDE RESUME AND COVER LETTER WHAT WE OFFER AT NYS HCR: • Extensive benefits package including paid leave, including excellent health, dental, vision and retirement benefits with the New York State & Local Employees’ Retirement System., • Promotional opportunity for dedicated professionals, • Work life balance benefits including a 37.5 hour work week and paid time off benefits including, vacation, sick, personal days, and Federal Holidays, • Opportunity for compressed scheduling, • 12 weeks of Paid Parental Leave, • Paid Family Leave Under the leadership of Governor Kathy Hochul and Commissioner RuthAnne Visnauskas, HCR is a vibrant, innovative agency that integrates and leverages New York State’s housing resources. We have offices in New York City, Albany, Buffalo and Syracuse, and employ a diverse workforce of professionals who are hard-working and committed to serving low and moderate income families. Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing subsidies, and community development. We partner regularly with a variety of public and private stakeholders. Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, construction. finance, law, and many other areas of expertise. We seek to provide a workplace environment that is productive, flexible, accountable, ethical, and caring. Our employees are empowered to make a difference where they live and work. We offer competitive pay and a comprehensive benefits package, including paid leave, health, dental, vision, retirement, and family-friendly policies. New York State is an Equal Opportunity Employer (EOE)

Job Description HVAC Service Technician You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Staten Island. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. What We Do We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating, and air conditioning systems. What We Offer • Our top performers are among the highest-paid technicians in Staten Island. You’ll have unlimited earning potential. Starting at $35-40/hr + commissions., • Company supplied, take it home at night, new and safe, super-cool company truck., • Medical Insurance -- we pay 100% for you and your family's insurance premiums for health, dental, vision, life insurance, short-term and long-term disability., • New technology, including iPhone, iPad & access to integrated software., • State-of-the-art tools, parts and supplies., • 401k Plan with a company match. You will diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions by providing an extraordinary customer experience. Key Sub Tasks • Maintain communication with dispatch, your manager, parts, and installation teams., • Keep your company truck clean, inside and out., • Keep your truck inventory up to date., • Properly complete paperwork., • Join the on-call rotation., • Maintain a clean and professional appearance., • Have and maintain a clean driving record., • Participate in training allowing you to grow and develop as a professional. If you can achieve the above and you find it fun and challenging - you have just the right amount of skill and experience. If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. Apply today! Equal Opportunity Employer Powered by JazzHR oQTheGyPdv

Job DescriptionSalary: Competitive Job Title: Level 2 Help Desk Technician (Hybrid) Location: Stamford, CT (Hybrid Remote & Onsite) Job Type: Full-Time About Us: We are a fast-paced and client-focused Managed Service Provider (MSP) based in Stamford, CT. We support a wide range of businesses with their IT needs, providing exceptional service, reliable solutions, and a security-first mindset. As we continue to grow, were looking for a skilled and motivated Level 2 Help Desk Technician to join our team. Position Summary: As a Level 2 Help Desk Technician, you will be responsible for providing both remote and onsite support to our clients in the Stamford, CT area. Youll act as an escalation point for Level 1 issues and handle more complex technical problems related to networks, systems, and software. This hybrid role is ideal for someone who is technically adept, eager to grow, and passionate about cybersecurity and customer service. Key Responsibilities: Provide Level 2 support for desktops, laptops, printers, mobile devices, and networking issues Manage and troubleshoot Microsoft Office 365 environments (including Exchange, Teams, SharePoint) Support and maintain Active Directory, DNS, and Group Policy Perform onsite visits to client locations as needed for installations, troubleshooting, and project work Document work thoroughly in ticketing and knowledge base systems Escalate unresolved issues to higher-level engineers when appropriate Maintain a strong focus on cybersecurity best practices across all client environments Stay up to date with new technologies and participate in ongoing training and certifications Qualifications: 2+ years of experience in a help desk or technical support role, preferably with an MSP Proficient in Microsoft Office 365 administration and support Strong knowledge of Active Directory and DNS Familiarity with remote monitoring and management (RMM) tools and ticketing systems Excellent communication and customer service skills Self-motivated, detail-oriented, and able to manage multiple priorities Must have a valid driver's license, reliable transportation, and be located within commuting distance of Stamford, CT Strong understanding of cybersecurity principles and a commitment to securing client environments Preferred: Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Certified, etc. Experience supporting Windows servers, firewalls, and backup solutions Why Join Us? Be part of a close-knit team that values your input and growth Exposure to a broad range of technologies and industries A hybrid work environment with flexibility and autonomy Ongoing professional development and training Competitive compensation and benefits remote work

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Desktop Technician plays a key role in supporting and maintaining MCU’s end-user technology environment. This position provides hands-on technical support for desktops, laptops, virtual desktops, and peripherals, while ensuring systems are compliant, secure, and optimized for productivity. The Desktop Technician works closely with IT teams to resolve technical issues, support business operations, and contribute to technology initiatives. Responsibilities: Specific duties include, but are not limited to, the following: • Provide support for desktops, laptops, peripherals, and mobile devices., • Troubleshoot and resolve hardware, software, connectivity, and printing issues., • Support end-users in Citrix, VMware Horizon, or AVD environments., • Assist with PowerShell scripting and execution for system tasks and automation., • Deploy devices using Microsoft Intune, MECM, or JAMF., • Support identity management, MFA enrollment, and encryption policy enforcement., • Ensure endpoints meet security and compliance standards., • Provide in-person support to branches and VIP users as needed., • Maintain asset inventory and perform IT lifecycle operations., • Collaborate with other IT teams to support infrastructure and project delivery., • Adhere to BSA/AML/OFAC compliance requirements., • Perform other duties as required. Requirements: • Minimum of 4 years of experience in a similar IT support role., • Proficient in Windows 10/11, with basic macOS and IOS experience., • Working knowledge of TCP/IP networking (IP addressing, DNS, DHCP)., • Experience using and troubleshooting VDI (Citrix, VMware, or Azure Virtual Desktop)., • Understanding of PowerShell scripting and ability to run and troubleshoot scripts., • Familiarity with endpoint management tools such as Intune, MECM, or JAMF., • Strong communication and documentation skills., • Ability to prioritize and manage multiple tasks in a fast-paced environment., • Technical Expertise – Strong diagnostic and technical troubleshooting abilities., • Compliance Awareness – Follows security procedures and compliance standards., • Customer Focus – Delivers professional and helpful service to all end-users., • Accountability – Takes ownership of support tasks and ensures completion., • Collaboration – Works cooperatively with IT team members and stakeholders., • Adaptability – Learns and applies new technologies and procedures quickly. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Title: Billing Specialist The Impact You Will Have: Liberty Home Guard is seeking a Billing representative to join us in helping our customers with their needs relating to their home repairs (HVAC, Plumbing, Electrical). While previous direct experience in home warranties is a plus, it is certainly not a prerequisite. We welcome candidates with strong character who demonstrate the ability to work hard, think creatively, and put the customers first. Your duties and responsibilities include but are not limited to the following: * Serve as the primary point of contact for technicians and customers, addressing financial queries and resolving issues promptly and professionally. * Independently handle simple problems while efficiently escalating complex issues to higher tiers or relevant departments for swift resolution. * Maintain detailed records by accurately documenting interactions, solutions, and financial transactions for future reference and analysis. * Strictly follow established protocols and guidelines to ensure consistent and high-quality handling of inquiries or problems related to all payments, ensuring the validity of authorizations, payable invoices, and verified completion of work. * Process payments meticulously, ensuring accuracy and attention to detail in financial transactions. * Remit payments using electronic methods and phone calls, maintaining professionalism and persistence while resolving issues. * Handle technician and customer requests efficiently through various communication channels, including Slack and email, ensuring timely and satisfactory resolutions. * Respond promptly to inter and intra-departmental messages, resolving billing-related issues in a timely manner. * Conduct outbound calls and emails to customers and technicians to confirm claim completion and payment processing. * Collaborate with policyholders, potential customers, third-party institutions, and other team members to resolve billing inconsistencies and errors. * Handle complaints, provide solutions within time limits, and follow up to ensure resolution. * Reconcile all payments with customers' accounts to ensure all outstanding balances are paid. * Input payment history, upcoming payment information, or other financial data into an individual account.. * Predictable, reliable, and punctual attendance is an essential function of this job. What You’ll Bring to the Team: * Excellent communication and presentation skills. * Ability to multitask, prioritize tasks and manage time effectively. * Strong decision-making and analytical skills. * Flexible, proactive, and self-motivated. * Experience is not a prerequisite but preferred. * A minimum of one year of previous call center experience. * Additional Note: This is NOT a medical billing position. It is a customer service position within our billing department. *** THIS IS AN IN PERSON POSITION Salary: $16.50 - $19.00 per hour based on experience Company DescriptionLiberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.Liberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.

Job Description At Bit By Bit, we’ve been helping organizations thrive since 1987. Originally founded as a database application development and networking company, we’ve grown into a full-service IT firm and a recognized leader in delivering reliable, cost-effective managed IT services across the Tri-State area. Our team specializes in building and managing solutions that solve critical business challenges. With a unique blend of business technology expertise, certified technicians, and proven processes, we provide our clients with tailored IT solutions that improve productivity, streamline communications, and reduce costs. Beyond technology, our culture is rooted in humility and curiosity, and our vision is simple: to help untangle people and process challenges so businesses can move forward with confidence. We are seeking a Level 2 Field Technician to join our team. This role is ideal for a technically skilled and customer-focused professional who thrives in a fast-paced environment and is committed to providing high-quality IT support. You will work directly with clients on-site, managing installations, troubleshooting, and ongoing technical support, while also collaborating with Bit By Bit’s broader technical team. This is a full-time, temporary position based in New York City, with field work required around the NYC Metro area. There's a strong possibility of this position being converted into permanent. Requirements Key Responsibilities • Provide service and customer support during field visits or dispatches., • Perform on-site installation, repair, maintenance, and testing of systems., • Diagnose errors or technical problems and determine proper solutions., • Use Bit By Bit’s ticketing system to track issues, time, schedules, and escalations., • Document processes and procedures in ITGlue., • Follow company protocols and standard operating procedures., • Collaborate with technical team members and communicate via Microsoft Teams and email., • Act as remote hands for Level 3 engineers as needed., • Manage new employee setup (PC, phone, mobile, cloud services)., • Troubleshoot Windows, Mac, iOS, and Android devices., • Support network and server infrastructure, Active Directory, O365, Google Apps, Exchange, DNS, and backup software., • Administer antivirus and spam filtering solutions., • Support VMware Vsphere ESXi virtual servers., • Liaise with ISPs, vendors, and OEMs to resolve issues and facilitate service. Additional Desirable Skills • Experience with Virtual Desktop Technologies (VMware, Citrix)., • Certifications or training in Microsoft, Apple, CompTIA, or Cisco., • Firewall and switch administration knowledge., • Familiarity with VOIP, telephony, and cable management., • Ability to identify, diagnose, and remediate Ethernet/wiring issues., • Basic programming knowledge a plus. Qualifications • Excellent interpersonal, oral, and written communication skills., • Strong troubleshooting and problem-solving ability., • Ability to build relationships and deliver outstanding client service., • Minimum of 1 year experience with a Managed Services IT company preferred., • Bachelor’s degree in a technical field, trade school education, or equivalent experience., • Valid U.S. driver’s license and reliable transportation required. Salary: $35–40 per hour (based on experience and skills).

Job Description At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the NYC metro area. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support. Work location Manhattan, NY candidates need to have their own car or easy commute withing 45 min using public transportation Responsibilities: • Attending customer support requests via phone, email or in person., • Performing server and network troubleshooting remotely and on site, • Doing application deployments, • Follow change control process, • Managing servers and network equipment, • Document and follow procedures, • Work on projects and tasks assigned in a timely manner, • Be available for emergencies and scheduled tasks during off business hours, • Be available for off hours on-call rotation., • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills, • This is a Full-Time position., • All standard benefits are included such as medical/dental/vision insurance and vacation time., • We encourage and reward professional certifications, • Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered. qscKr5U2zJ

Job Description Company Overview: Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs – such as food, housing, employment, health insurance, and sexual health services – across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens. This is a grant-funded position ending March 31, 2027. Program Description: Public Health Solutions seeks a Systems Support Technician to support the day-to-day upkeep of computer systems and infrastructure. He or she will be responsible for a proportionate share along with their peers of an Ethernet Wide Area Network with more than 500 nodes in 19 locations consisting of more than networked PCs, laptops, printers, 15 servers organized into one Microsoft Active Directory domain and hosted in Azure and locally, and 50 network devices including Cisco switches and routers. Additionally, PHS relies heavily on the Office 365 Suite of online tools, to support remote work for all staff. Position Summary: We are seeking an experienced System Support Technician for the following. • Function as principal contact for all end user support., • Support day to day administrative operations such as account management, application monitoring, and staff scheduling needed to maintain systems., • Perform routine computer maintenance, run regular network backups, and assure reliable and secure systems daily., • Support end-users by identifying problems with computers, printers, other hardware, and software and troubleshooting the same., • Respond promptly and clear any tickets submitted in our ticketing system and keep the ticketing information up to date., • Work closely with Management to assure seamless communication between computers and network-based systems and peripherals., • Support remote work for most PHS staff and manage VPN connectivity issues., • Perform other duties as assigned. Qualifications and Experience: • MCP or other industry certification preferred., • Minimum of 3 years’ experience supporting computers and servers in a networked environment., • Salary: $70,000 - $70,000 Desired Skills: • In depth knowledge of the Windows environment, • Extensive experience with Office 365, Azure, and Intune as a user and administrator, • Experience with Zoom VoIP Phone and conferencing a plus, • Capacity for critical thinking in order to organize, prioritize and follow through with assignments as well as test & evaluate solutions, • Familiarity with telephone systems, handheld devices, printer and scanner hardware helpful, • Some travel within five boroughs, • Good communication and interpersonal skills Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday-Friday 9:00am-5:00pm 35 Hours per week

Job Description Motor Assistance Vehicle Technician (MAVT)/ Motor Assistance Vehicle Operator (MAVO) SUMMARY: The Motor Assistance Vehicle Technician/Operator (MAVT/MAVO) is responsible for all aspects of patients’ care within the scope of certification. Essential Job Functions The Motor Assistance Vehicle Technician/Operator (MAVT/MAVO) is an integral part of the Virgo transportation team. In this position the MAVT/MAVO transports ambulatory patients to and from residences and or skilled nursing facilities to medical treatments and or appointments, and then return them. Some of the patients are able to ambulate to our vehicles while other must be moved in their wheelchairs, or are able to move on their electric scooters. No person is to ride the lift while standing, or on the electric scooter. The patients are placed in a wheelchair to go up on the lift, and they are moved inside and secured to the vehicle either on the bench seat or in the wheelchair. Should there be an aide or family member accompanying the patient, they must be secured in the vehicle as well. The MAVT/MAVO must check to see if any belongings or paperwork must accompany the patient for the transport, and then ensure that it gets dropped off with the patient. For each trip the appropriate documentation must be filled out, and where required, obtain the necessary signatures from the patient and /or facility. In the event monies are to be collected at time of service, a receipt is to be filled out and a copy given to the patient, or the person accompanying the patient. The MAVT/MAVO must be capable of good oral communications as for every leg of the trip dispatch must be communicated with, as to alert them to the status of the transport. In addition should any incident occur dispatch must be notified in a timely manner. The vehicle being used for any particular shift must be checked both prior and post usage for mechanical operations, fluids, and general cleanliness. The MAVT/MAVO must be able to utilize maps in order to locate facilities or residences that they are not aware of, with the assistance of dispatch. At the conclusion of the MAVT’s/MAVO's shift they must turn in the appropriate paperwork, and monies collected. Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected scenarios. Reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments Speaks and writes clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Balances team and individual responsibilities, objective and open to others' views; gives and welcomes feedback; builds positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Follows policies and procedures; observes safety and security procedures. Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment. Performs all duties with the utmost professionalism, reliability and integrity. Additional duties and or responsibilities may be assigned as deemed necessary by the management of Virgo. QUALIFICATIONS: Must possess a valid and clean driving record; Driver’s license Class C with Passenger Endorsement. Current MAVT/MAVO Certification. Current American Heart Association or American Red Cross Basic Life Support CPR certification. EDUCATION: Must have a minimum of a High School Diploma or GED Must obtain MAVO and CPR Certification, certification prior to employment, as well as a Class C Drivers License with Passenger Endorsement within 6 months of hire date. LANGUAGE SKILLS: Ability to read, write, and interpret using basic English language and grammatical usage. Ability to understand and follow simple directions as related to job description. Physical Demands: While performing the duties of this job, the employee is frequently required to walk, sit, use hands to finger, lift and/or move, balance, stoop, talk , hear with and without background noise, use all fine motor skills. Visual acuity required includes: close, color, distance, peripheral, depth, ability to adjust focus. Able to drive long distances daily. Work Environment While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time, walking, driving and riding in company vehicles. The noise level in the work environment is constant and moderate. It is potentially an uncontrolled hazardous environment.

Job Description Our Story With over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world's only full-service destination for photo, video, and electronics. We're more than a retailer—we're a creative partner for professionals, hobbyists, and tech enthusiasts alike. From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource. At Adorama, we don't just support creativity—we live it. Join a team that's shaping the future of how the world captures, creates and connects. Our Leadership Principles • Growth Mindset: We set high standards, embrace failure, and are open to change., • Be Customer-Centered: We focus on the end-to-end customer experience., • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts., • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win. Responsibilities * • Operate and inspect equipment for suitability, • Conduct special testing to identify any imperfections the equipment may have, • Appraises equipment based on market value and demand, • Identifies essential parts that may deter the equipment to function properly, identify missing parts and send them for repair, • Record accurately in system any equipment defects that are send for repair or sold as is., • Batch equipment for cleaning process, • Report any issues of equipment to buyer and department manager, • May be requested to perform basic duties in other areas of the department Any combination of education and training which demonstrates the ability to perform the duties and responsibilities as described. • Photography background in both film and digital photographic equipment, • Knowledge of Medium and Large Format equipment a Plus, • Ability to clearly communicate technical features verbally and in writing, • Excellent written and verbal communication skills, • Exceptional attention to detail, the ability to thrive in a team environment and an aptitude for making quick quality decisions., • Strong organizational and documentation skills., • Dependable, decisive, self-motivated, productive, • Ability to multi-task and establish priorities to meet deadlines, • Tech savvy with basic electronics, • Basic math computing skills

Job Description IT Support Technician Company Overview: At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community. Job Duties and Responsibilities: The IT Support Technician serves as a key resource for employees, providing high-quality technical support and ensuring the functionality and efficiency of our IT systems. In this role, you’ll troubleshoot hardware, software, and network issues while delivering a smooth and reliable digital experience for users across all departments. IT Support Technician Responsibilities: • Provide remote and onsite technical assistance for store and office employees., • Monitor and respond quickly and effectively to requests received through the IT helpdesk., • Exhibit end-to-end ownership and provide pro-active status updates., • Ensure prompt response and escalation for all system outages and issues, providing updates to management and end users., • Document technical problems and their resolutions clearly and accurately., • Manage user accounts and permissions (Active Directory, Office 365)., • Assist with internal IT projects and initiatives., • Set up and configure hardware/software for new hires and resolve equipment issues., • Maintain and track IT inventory., • Provide training to users on new technologies and software., • Work on-call and provide other after-hours support based on demand. Required Qualifications: • 2–4 years of relevant IT support experience., • Experience in administrator level access to windows systems (Active directory; Office 365; Windows 10; Windows Server; Linux Server), • PowerShell scripting knowledge preferred., • Familiarity with Linux systems and basic command line operations., • Familiarity with network hardware and command line operations., • High level of proficiency in Microsoft Office 365 applications, • Strong PC and server hardware troubleshooting skills., • Excellent communication and interpersonal skills; able to explain technical concepts to non-technical users., • Reliable, self-motivated, and enthusiastic about supporting a growing organization.