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Job Description The Team Member plays a vital role in delivering the KFC brand experience by providing excellent guest service, preparing high-quality food, maintaining a clean and safe restaurant environment, and strict adherence to uniform standards and company policies (including but not limited to no cellphone use during work hours, professional appearance, and proper uniform compliance). Team Members are cross-trained to perform multiple positions including Front Counter, Drive-Thru, Cook. Key Responsibilities: • Guest Service & Hospitality, • Greet guests with a positive attitude and friendly demeanor., • Take accurate orders, process payments, and ensure prompt service., • Deliver food that meets KFC’s quality and freshness standards., • Maintain a professional appearance and follow uniform standards., • Food Preparation & Safety, • Prepare and assemble food according to KFC standards and procedures., • Follow all holding times, portion controls, and product rotation standards., • Ensure proper use of equipment and report maintenance needs., • Follow handwashing and sanitation procedures at all times., • Cleanliness & Organization, • Maintain clean work areas including lobby, kitchen, restrooms, and exterior., • Complete cleaning tasks and checklists as assigned by the Shift Supervisor., • Follow waste management and recycling procedures., • Teamwork & Communication, • Work collaboratively with team members to meet shift goals., • Communicate effectively with supervisors and managers., • Support other areas of the restaurant as needed. Expectations: • Greet Guests:, • Every guest must be greeted with a warm, friendly smile and eye contact within 5 seconds of entering or approaching the counter or drive-thru., • Use polite and positive phrases such as:, • “Hi, welcome to KFC! How are you today?”, • “Thank you for coming in! What can I get started for you?”, • Provide Efficient Service:, • Take accurate orders quickly and confirm them clearly before processing., • Maintain professionalism and a calm attitude, even during busy periods., • Ensure that every order meets KFC quality and accuracy standards., • Implement Upselling:, • Offer guests value items or upgrades that complement their order, using suggestive selling language. Examples:, • “Would you like to make that a combo today?”, • “Would you like to add a dessert or drink to your meal?”, • “Our new chicken sandwich has been a favorite — would you like to try it today?”, • Upselling is not optional; it is part of our guest service standard and contributes directly to restaurant performance., • Close with Appreciation:, • Thank each guest sincerely and invite them back., • Example: “Thank you for choosing KFC! We’ll see you next time.”

Job DescriptionJOB PURPOSE: The KFC of Pollys General Manager will lead their Team through continual demonstration of Accountability and Ownership as related to the individual operation of a single store location. This includes all facets of store operations, front-of-the-house and heart-of-the-house, in addition to managing P&L, marketing, sales projections and analysis. The managing GM is the face of KFC of Pollys in our local communities and is the key driving force for the store in Delivering the Promise" Every Day! Fresh, Friendly, Above & Beyond Expectations by adding Extraordinary Value FIRST to Our Team and then to Our Guests Daily! JOB ACCOUNTABILITIES: • Deliver high quality results through execution of workforce planning: recruitment, selection, on boarding, education and coaching to support the continuity of standards related to KFC corporation and Pollys Inc., • Proficient management of store through application of policies, service standards and continual improvement of standard operational procedures., • Demonstrate effective leadership and efficient labor/team member management: Scheduling, monitoring, communication of job expectations, planning, counseling and enforcement of policies and procedures., • Commitment to team building through rapport, support, coaching, delegation of tasks and team development., • Support the long-term development of your management-level staff, holding them accountable for contributing to team and company objectives., • Continually support all management-level staff through leadership, direction, and training to achieve effective growth, increased business knowledge and overall skillset., • Build relationships with Guests daily and support continued satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; responsible to initiate effective improvements., • Adhere to and upholds cash handling policies and procedures to ensure proper cash management practices are being followed by all levels of team members. Responsible and accountable for all company moneys, which include: Verifying safe, making change, balancing cashier drawers, and handling bank deposits., • Lead store and team to achieve breakthrough targets through implementation of all tools available to optimize production, quality guest-service standards and productivity., • Alignment of store to strategic and annual forecasts and budgets, monitor variance analysis to develop financing; establish and enforce financial controls to achieve and sustain financial targets., • Provide added value by driving Brand Team initiatives, public and community relation programs in an effort to retain and attract business. Propose local store marketing recommendations suitable to location., • Development and implementation of strategies to support the increase of store sales., • Adhere to company service level standards to increase sales and minimize costs. (To include food, beverage, supply, utility and labor costs), • P & L responsibility to include forecasting of sales, controllable profit and making adjustments as business conditions indicate to maintain and increase acceptable level of sales., • Control profit & loss of Store by adhering to cash control/security procedures, inventory control, labor management, evaluate financial reports, and take appropriate corrective actions., • Proficient estimation levels of food and beverage costs. Work with the Home Office for efficient provisioning and purchasing of supplies. (Excludes: Autoship), • Oversee proper portion control and quantity of food/bake goods in order to minimize waste., • Approximate the food needs of the store, place orders with distributors, and schedule fresh food and supply deliveries. Control and report the store inventory through Merit inventory system, make recommendations as needed., • Responsible to ensure accurate, timely completion of store financial (invoices, audits, reporting) and personnel/payroll related duties in accordance with company standards, policies and procedures., • Ensure compliance with operational standards, company policies, federal/state/local regulations and laws., • Ensure proper security procedures are in place and upheld to protect our Team Members, guests and company assets., • Certify store satisfies required state standards to assure sanitary practices and maintenance of premises to pass internal/external regulatory inspections. Responsible to perform periodic audits and execute timely resolution., • Ensure a safe environment for team members and guest to reduce the risk of accident/injury and promptly reports to appropriate parties in the event of injury., • Ensure a safe environment for team members and guest to reduce the risk of accident/injury and promptly reports to appropriate parties in the event of injury., • Maintain excellent communication with Area Director to keep them fully informed of all issues (i.e. Issues, unusual matters of significance and positive events) and takes prompt corrective action where necessary or proposes alternative courses of action., • Demonstrate excellent people management skills, providing timely and meaningful coaching to direct the work of team members and motivate a diverse team., • Work in conjunction with Human Resources to oversee time and attendance issues, counsel, work ethics, conflict resolution, and other related HR issues. When necessary, you will coach and discipline., • Responsible to comply with all CA wage and hour laws including, Pollys meal and rest policy., • Required to work daily dinner rush (minimum of five) shifts per work week., • Required to work varied hours, weekends and holidays; A minimum of two closing shifts per work week., • Holidays are black out days as they are considered peak periods for the business, and are subject to change based on business needs (calendar available upon request) SKILLS AND EXPERIENCE REQUIRED: • 1 5 years of related experience in supervisory role, • Mandatory to have a valid drivers license and proof of auto insurance, • Strong working knowledge of store operations, management principles, including scheduling, cost control, continuous improvement and inventory control policies, • Must have basic level computer skills (POS, Microsoft Office), • Must have food preparation skills as they relate to restaurant business, • Must be up to date on food safety and health codes, • Customer focused with the ability to work independently or as part of a team, • Must have extensive working knowledge in customer relations, • Successful completion of all levels of the companys management development training program (MIT)* Position is eligible for bonus

Job Description The Restaurant General Manager is responsible for leading the restaurant team to deliver outstanding guest experiences, achieve sales and profit targets, and ensure compliance with all brand standards. The RGM drives culture, training, and execution, serving as the key leader in the daily operation of the restaurant and strict adherence to uniform standards and company policies (including but not limited to no cellphone use during work hours, professional appearance, and proper uniform compliance). The position requires a valid driver’s license, reliable vehicle for transportation, active car insurance, and basic computer skills. The RGM must successfully pass all ROCC evaluations at all times, complete bank deposits as required, and be available for relocation if business needs require. Key Responsibilities: • Operational Leadership, • Ownership of your restaurant’s success metrics and lead restaurant team to reach goals, • Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals, • Manage all daily restaurant operations including food preparation, service, safety, and cleanliness., • Maintain full compliance with KFC standards and all local/state health regulations., • Execute marketing promotions and ensure product quality and consistency., • People Leadership, • Recruit, train, and develop Shift Supervisors and Team Members., • Grow and mentor your KFC family through training, development and onboarding new team members, • Lead communications of your team’s goals, upcoming promotions, business updates, etc, • Inspire the overall positive and collaborative family environment, • Conduct daily pre-shift meetings and weekly performance reviews., • Create a positive work environment focused on teamwork and accountability., • Financial & Administrative, • Control labor, food cost, and other controllable expenses to meet budget goals., • Accurately complete all reports including sales, inventory, and cash handling., • Review daily sales and labor performance and take corrective action as needed., • Customer Focus, • Ensure every guest receives exceptional service and product quality., • Address guest feedback promptly and professionally., • Implement programs to drive repeat business and increase sales., • Compliance & Safety, • Enforce all safety, sanitation, and security procedures., • Maintain accurate team records, schedules, and timekeeping., • Ensure the restaurant is always inspection-ready., • Communication & Reporting, • Communicate daily with Area Coach regarding performance and opportunities., • Ensure all training certifications, recertifications, and brand programs are completed on schedule., • Success Factors, • Leads by example with high standards in customer service, food quality and cleanliness, • True business partner and has an ownership mindset relating to business results, • Mentors and coaches team effectively through training and development resources, • Builds a team through selecting and onboarding new hires, • Takes absolute pride in everything you do, • Goal-oriented leader that enjoys a fast-pace environment, • Deep appreciation and commitment to customer service and our guest’s experience Expectations: • Greet Guests:, • Every guest must be greeted with a warm, friendly smile and eye contact within 5 seconds of entering or approaching the counter or drive-thru., • Use polite and positive phrases such as:, • “Hi, welcome to KFC! How are you today?”, • “Thank you for coming in! What can I get started for you?”, • Provide Efficient Service:, • Take accurate orders quickly and confirm them clearly before processing., • Maintain professionalism and a calm attitude, even during busy periods., • Ensure that every order meets KFC quality and accuracy standards., • Implement Upselling:, • Offer guests value items or upgrades that complement their order, using suggestive selling language. Examples:, • “Would you like to make that a combo today?”, • “Would you like to add a dessert or drink to your meal?”, • “Our new chicken sandwich has been a favorite — would you like to try it today?”, • Upselling is not optional; it is part of our guest service standard and contributes directly to restaurant performance., • Close with Appreciation:, • Thank each guest sincerely and invite them back., • Example: “Thank you for choosing KFC! We’ll see you next time.”

Job DescriptionJOB PURPOSE: Our Food Production team members are Passionate and take Pride in the preparation of KFC of Pollys products. They are expected to prepare and cook quality products within company standards with speed and accuracy while adhering to KFC of Pollys specifications and procedures. JOB ACCOUNTABILITIES: • Prepare and cook menu items that meet our specifications, procedures, and quality standards., • Ensure that all product holding times are strictly observed by using the Time Tag system., • Filter and clean all fryers at the designated times while following ALL guidelines of safety (including the use of provided safety equipment)., • Maintain sufficient shortening to ensure proper shortening levels., • Ensure dish sink is set up to wash, rinse, and sanitize., • Maintain a safe and clean work area by following the guidelines/procedures of sanitation and safety., • Verify all necessary products and supplies are stocked and available., • Ensure floors remain free of obstacles, debris, and are kept dry., • Receive orders, check invoices, and put deliveries away as needed., • Perform any other duties as assigned by the Manager in charge of the shift. SKILLS AND EXPERIENCE REQUIRED: • Effective communication, good organization skills, • Ability to act on and solve minor problems as they arise, • Time management, • Clear understanding of kitchen and food safety guidelines, • Ability to multi-task and work under pressure, • Cooperative and team oriented

Job Description The Assistant Manager supports the Restaurant General Manager in the daily operation of the restaurant. This role ensures that all brand standards for food quality, service, cleanliness, and safety are consistently met. The Assistant Manager acts as the second-in-command, driving team performance, assisting with administrative tasks, and serving as a key leader in the absence of the RGM and strict adherence to uniform standards and company policies (including but not limited to no cellphone use during work hours, professional appearance, and proper uniform compliance). The position requires a valid driver’s license, reliable vehicle for transportation, active car insurance, and basic computer skills. The AUM must successfully pass all ROCC evaluations at all times, complete bank deposits as required, and be available for relocation if business needs require. Key Responsibilities: • Operational Leadership, • Support the RGM in overseeing daily restaurant operations., • Ensure proper staffing, scheduling, and labor control in alignment with sales trends., • Monitor product quality, hold times, and food safety procedures to meet KFC standards., • Verify completion of opening, shift, and closing checklists., • People Management, • Lead, motivate, and develop Shift Supervisors and Team Members., • Conduct ongoing coaching, evaluations, and performance feedback., • Ensure team compliance with uniform, appearance, and attendance standards., • Participate in hiring, onboarding, and training new employees., • Customer Experience, • Maintain high service standards and respond quickly to guest concerns., • Monitor Speed with Service metrics and drive improvements in order accuracy and hospitality., • Promote a positive and welcoming guest environment., • Financial & Administrative, • Assist in controlling food, paper, and labor costs to achieve profit targets., • Accurately complete cash handling and daily deposit procedures., • Support in inventory counting, ordering, and waste control., • Compliance & Safety, • Ensure compliance with all local health and safety regulations., • Maintain cleanliness, sanitation, and maintenance throughout the restaurant., • Follow up on brand and internal audit results and execute corrective actions. Expectations: • Greet Guests:, • Every guest must be greeted with a warm, friendly smile and eye contact within 5 seconds of entering or approaching the counter or drive-thru., • Use polite and positive phrases such as:, • “Hi, welcome to KFC! How are you today?”, • “Thank you for coming in! What can I get started for you?”, • Provide Efficient Service:, • Take accurate orders quickly and confirm them clearly before processing., • Maintain professionalism and a calm attitude, even during busy periods., • Ensure that every order meets KFC quality and accuracy standards., • Implement Upselling:, • Offer guests value items or upgrades that complement their order, using suggestive selling language. Examples:, • “Would you like to make that a combo today?”, • “Would you like to add a dessert or drink to your meal?”, • “Our new chicken sandwich has been a favorite — would you like to try it today?”, • Upselling is not optional; it is part of our guest service standard and contributes directly to restaurant performance., • Close with Appreciation:, • Thank each guest sincerely and invite them back., • Example: “Thank you for choosing KFC! We’ll see you next time.”

Getting Started * Job you are applying for: KFC Assistant Restaurant Manager at the following location(s): C301032 - Santa Ana, CA Resume Application View Job Description - KFC Assistant Restaurant Manager Description: At KFC, we feed the world.But we do more than fill people up.Our meals m

Getting Started * Job you are applying for: KFC Assistant Restaurant Manager at the following location(s): C301033 - Garden Grove, CA Resume Application View Job Description - KFC Assistant Restaurant Manager Description: At KFC, we feed the world.But we do more than fill people up.Our meal

Getting Started * Job you are applying for: KFC Assistant Restaurant Manager at the following location(s): C301031 - Fullerton, CA Resume Application View Job Description - KFC Assistant Restaurant Manager Description: At KFC, we feed the world. If you're looking to be a manager of your own

Getting Started * Job you are applying for: KFC Assistant Restaurant Manager at the following location(s): C301028 - Orange, CA Resume Application View Job Description - KFC Assistant Restaurant Manager Description: At KFC, we feed the world.But we do more than fill people up.Our meals matt

Getting Started * Job you are applying for: KFC Assistant Restaurant Manager at the following location(s): C301034 - Stanton, CA Resume Application View Job Description - KFC Assistant Restaurant Manager Description: At KFC, we feed the world. If you're looking to be a manager of your own b

Getting Started * Job you are applying for: KFC Assistant Restaurant Manager at the following location(s): C301027 - Anaheim, CA Resume Application View Job Description - KFC Assistant Restaurant Manager Description: At KFC, we feed the world. If you're looking to be a manager of your own b

Getting Started * Job you are applying for: KFC Assistant Restaurant Manager at the following location(s): C301026 - Garden Grove, CA Resume Application View Job Description - KFC Assistant Restaurant Manager Description: At KFC, we feed the world. If you're looking to be a manager of your

Getting Started * Job you are applying for: KFC Assistant Restaurant Manager at the following location(s): C301036 - Fullerton, CA Resume Application View Job Description - KFC Assistant Restaurant Manager Description: At KFC, we feed the world. If you're looking to be a manager of your own

Getting Started * Job you are applying for: KFC Assistant Restaurant Manager at the following location(s): C301029 - Santa Ana, CA Resume Application View Job Description - KFC Assistant Restaurant Manager Description: At KFC, we feed the world.But we do more than fill people up.Our meals m

But we do more than fill people up.Our meals matter, and when we serve them with southern hospitality, we make our customer's day.So our jobs are more than a paycheck – they're about being independent, having fun, and making new friends.If you're already a successful manager, you need to check out

Job DescriptionJOB PURPOSE: Contributes to KFC of Pollys success by assisting the management team to oversee operations during scheduled shifts. This position models and acts in accordance with KFC of Pollys guiding principles. The Shift Supervisor will Communicate service knowledge and standards while Making the Connection with our Guests and Team Members. Most of all, display superb Teamwork skills to set a positive work environment through our Core Values. JOB ACCOUNTABILITIES: • Acts with integrity, honesty and knowledge that promote the culture, values and mission of KFC of Pollys., • Maintain calm demeanour during periods of high volume to keep store operating to standard and set a positive example for the shift team., • Anticipates guest and store needs by continually evaluating environment and guests for cues., • Assist with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to General Manager on team member performance., • Create positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team members to support improvement and ensure operational excellence., • Contribute to positive team environment through development of rapport with team members and is able to recognize issues or changes in morale and performance and communicates matters with managers., • Deliver KFC of Pollys Brand service by acting with a People Always First attitude and connecting with the guests. Discovers and responds to guest needs., • Support management to execute store operations during scheduled shifts. Organize opening and closing duties as assigned., • Follow KFC of Pollys operational policies and procedures, including those for safety and security to ensure safety of team members during each scheduled shift., • Uphold and adhere to cash handling policies and procedures to ensure proper cash management practices are being followed by all levels of team members. Responsibilities include: Verifying safe at start and end of shift, making change, balancing cashier drawers, and handling bank deposits until official shift change occurs., • Serves to help oversee maintenance of food inventory, supply levels, ordering and receiving as needed., • Provide quality products consistently for all guests by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products and store., • Utilize existing organizational tools in collaboration with managers to find new, creative, and effective methods of team member recognition., • Ensure compliance with operational standards, company policies, federal/state/local regulations and laws., • Responsible to comply with all CA wage and hour laws including, Pollys meal and rest policy., • Required to work varied hours; May be needed to work daily dinner rush, closing shifts, weekends and/or holidays. SKILLS AND EXPERIENCE REQUIRED: • 1 -3 years related experience and/or training preferred, • Basic working knowledge of store operations and guest relations, • Must have basic computer fundamentals (POS, Microsoft Office), • Should have food preparation skills as they relate to restaurant business, • Must be up to date on food safety and health codes

As a Team Member, you could be the smiling face that greets and serves customers.Or you could be the cook that prepares our world famous chicken (and tell your friends you know the secret just kiddin).Whatever job you do, you know what you do Team Member, Restaurant, Retail.

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KFC - - Responsibilities: Prepare and cook food to recipes standards; Prep sides and cook chicken to food safety standards; Maintain a clean kitchen and cooking area; Assist cashier/packline operator in transactions; Follow all company standards and procedures to prepare and fulfill orders.

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KFC - - Responsibilities: Provide friendly customer service and assist in cooking and food preparation at KFC.

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KFC - - Responsibilities: Oversee shift operations and staff, ensuring smooth service and customer satisfaction.

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KFC - JobID: 100-167888639 [Restaurant Shift Lead] As a Shift Supervisor at KFC, you'll: Assist the Restaurant General Manager in day to day operations; Assist in managing customer service, and food quality; Ensure safety and security; Assist in payroll, costs, and training.

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