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Are you passionate about providing excellent customer service and making laundry day a breeze? We’re looking for a dedicated Laundromat Attendant to join our team! What You’ll Do: Assist customers with wash and fold orders (80% of the work) Must be prompt with this and able to fold clothes neatly and organize correctly for wash and fold orders Maintain a clean and welcoming environment Laundromat must be swept and cleaned throughout the day to maintain high standards of cleanliness Handle laundry equipment and ensure proper operation Provide top-notch customer support and guidance we need someone who is very friendly and thoughtful to all of our customers What We’re Looking For: Someone who is CLEAN, and considerate Friendly, outgoing personality Trustworthy and Reliable Ability to work in a fast-paced environment Previous experience in laundry or customer service is a plus! If you’re ready to help our community tackle laundry day with ease, apply now! Send your resume and cover letter over, and hours of availability.
Responsibilities: As an Operations Manager, you will be the face of the store and take full ownership of responsibilities including: Delivering high levels of customer satisfaction, retention, and store growth Ensuring store cleanliness and proper function of all amenities (carts, folding tables, TVs, etc.) Enforcing safe practices and managing emergency situations (fires, floods, weather) Monitoring and maintaining security systems (alarms and surveillance) Conducting regular inventory checks and maintaining strong visual presentation of products Addressing equipment issues immediately; performing minor repairs as needed Training employees in retail sales, customer service, and upselling techniques Monitoring and minimizing operating costs (equipment selection, detergent use, card system, etc.) Accurate and timely reporting; immediately notifying District Manager of discrepancies Overseeing daily operations across up to 4 laundromat locations Managing employee schedules, timesheets, payroll, vacations, and sick days Operating and troubleshooting POS system (Cents), including system updates and sales accuracy Managing vendor relationships, utility bills, and invoices Create training materials (English/Spanish); onboard and train new hires Maintaining VTM machines, handling network outages (Spectrum/Verizon), and providing tech support as needed Qualifications: Prior experience in a managerial role within a laundromat or similar retail/service environment preferred Spanish-speaking ability is strongly preferred Strong leadership, communication, and multitasking abilities Proficient in POS systems, spreadsheets, and vendor coordination Experience with employee scheduling, HR duties, and payroll management Tech-savvy and comfortable with troubleshooting minor equipment or software issues
Job Title: Laundry Folder Location: 285 Grand St, Brooklyn, NY, 11211 Type: Part-Time, Full-Time Store Operating Hours: Open Daily; 7:00 AM - 10:00 PM Compensation: $18/hour About Us: Launderette New York is a community-focused, sustainable laundromat dedicated to providing a clean, safe, and efficient environment for our customers. We pride ourselves on exceptional customer service and maintaining a comfortable atmosphere for everyone. Job Overview: We are seeking a hardworking, trustworthy and organized Laundromat Attendant to join our team. This role is essential in ensuring the smooth operation of the laundromat. Primary responsibilities include sorting, washing, and folding customers’ Drop-Off and Delivery orders, as well as assisting in maintaining the cleanliness and organization of the facility. Key Responsibilities: Sort, wash, dry, fold and package customer Drop-Off and Delivery laundry orders with exceptional care and attention to detail. Handle delicate and specialty fabrics according to customer preferences and care labels. Ensure orders are completed accurately and on time. Keep the laundromat clean by sweeping, mopping, wiping surfaces, and more throughout shifts. Regularly inspect and clean machines to ensure they are operating efficiently, including lint removal, etc. Qualifications: High School Diploma/GED preferred. Prior work in a laundromat or dry cleaner is a plus. Quick learner and/or previous understanding of fabric types, washing instructions, and stain treatment. Ability to prioritize tasks, manage multiple orders, and maintain high-quality service. Physical ability to stand for extended periods and lift up to 30 lbs. Trustworthy and reliable team player who takes pride in their work. Benefits: Competitive hourly wage. Flexible scheduling. Employee discounts on all laundry services. Opportunities for advancement within the company. How to Apply: Interested in applying? Apply here on Job Today. Launderette New York is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.