Are you a business? Hire laundromat candidates in New York, NY
Are you passionate about providing excellent customer service and making laundry day a breeze? We’re looking for a dedicated Laundromat Attendant to join our team! What You’ll Do: Assist customers with wash and fold orders (80% of the work) Must be prompt with this and able to fold clothes neatly and organize correctly for wash and fold orders Maintain a clean and welcoming environment Laundromat must be swept and cleaned throughout the day to maintain high standards of cleanliness Handle laundry equipment and ensure proper operation Provide top-notch customer support and guidance we need someone who is very friendly and thoughtful to all of our customers What We’re Looking For: Someone who is CLEAN, and considerate Friendly, outgoing personality Trustworthy and Reliable Ability to work in a fast-paced environment Previous experience in laundry or customer service is a plus! If you’re ready to help our community tackle laundry day with ease, apply now! Send your resume and cover letter over, and hours of availability.
Responsibilities: As an Operations Manager, you will be the face of the store and take full ownership of responsibilities including: Delivering high levels of customer satisfaction, retention, and store growth Ensuring store cleanliness and proper function of all amenities (carts, folding tables, TVs, etc.) Enforcing safe practices and managing emergency situations (fires, floods, weather) Monitoring and maintaining security systems (alarms and surveillance) Conducting regular inventory checks and maintaining strong visual presentation of products Addressing equipment issues immediately; performing minor repairs as needed Training employees in retail sales, customer service, and upselling techniques Monitoring and minimizing operating costs (equipment selection, detergent use, card system, etc.) Accurate and timely reporting; immediately notifying District Manager of discrepancies Overseeing daily operations across up to 4 laundromat locations Managing employee schedules, timesheets, payroll, vacations, and sick days Operating and troubleshooting POS system (Cents), including system updates and sales accuracy Managing vendor relationships, utility bills, and invoices Create training materials (English/Spanish); onboard and train new hires Maintaining VTM machines, handling network outages (Spectrum/Verizon), and providing tech support as needed Qualifications: Prior experience in a managerial role within a laundromat or similar retail/service environment preferred Spanish-speaking ability is strongly preferred Strong leadership, communication, and multitasking abilities Proficient in POS systems, spreadsheets, and vendor coordination Experience with employee scheduling, HR duties, and payroll management Tech-savvy and comfortable with troubleshooting minor equipment or software issues