Registered Nurse
3 days ago
Rochester
Description: Our client is currently seeking an Adult Care Facility Complaint Investigator (Clinical) to join their team. This is a full-time, long-term contract position. Responsibilities Include: • Conduct on-site and off-site complaint, incident, death, and questionable operations investigations at facilities as assigned., • Follow all NYSDOH-established protocols pertaining to the assigned investigation, including but not limited to:, • Interviewing residents, staff, and witnesses, • Conducting records reviews, • Site inspection, • Investigation closure process., • Document all investigation activities in the appropriate data system(s) following all documentation timeline criteria., • Participate in closures and emergency events as assigned., • Attend and complete all training, both in person and remotely, as required., • Registered Professional Nurse (RN) licensed and registered in the State of New York with:, • One (1) year of survey or investigation experience, or;, • Three (3) years of professional nursing experience in a post-licensure professional nursing experience, with at least two (2) years of which must have been professional clinical nursing experience in a licensed healthcare facility. A bachelor’s or master’s degree in nursing can be substituted for one year of the required general nursing experience., • Licensed Practical Nurse (LPN) licensed and registered in the State of New York with two (2) years of survey or investigation experience., • Surveyor Minimum Qualifications Test Certification, preferred., • Ability to work both independently and as a part of a team., • Ability to think critically, incorporating multiple factors into larger concepts., • Ability to work with and relate to others with customer relation techniques, professionalism, and respect for other cultures., • Ability to effectively use active listening and interviewing skills., • Superior organizational and interpersonal skills., • Ability to consistently interact with individuals, family members, guardians, provider staff, and others appropriately, professionally, and respectfully., • The ability to function as a part of a diverse work team., • Exceptional strength in strategic thinking, analysis, problem-solving, organizational leadership, and collaboration., • Demonstrated ability to establish and execute defined goals and objectives to ensure compliance with performance measures., • Strong verbal and written communication skills., • Compassionate and people oriented., • Proficient with MS Office: Word, Excel, Outlook, PowerPoint., • Must have a reliable internet connection., • M -F 8:00am-5:00pm, • This role requires 50–60% local travel (reimbursed), with the remaining responsibilities in the office., • Health Insurance, • PTO, Sick Time, Vacation time, • 401K