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  • Front Office Receptionist
    Front Office Receptionist
    hace 10 días
    Jornada completa
    Red Hook, Brooklyn

    Seeking a professional, organized, bilingual Receptionist to manage the front desk and serve as the first point of contact for tenants, visitors, vendors, and employees. The ideal candidate must be personable, dependable, detail-oriented, and comfortable working in a fast-paced property management office. Key Responsibilities Front Desk & Customer Service • Greet and assist tenants, visitors, vendors, and employees., • Answer incoming phone calls, direct calls to the appropriate departments, and take detailed messages., • Communicate with tenants in both English and Spanish., • Respond to general tenant inquiries professionally and courteously., • Maintain a welcoming and organized reception area. Administrative Duties • Receive, sort, and distribute incoming mail, packages, and deliveries., • Monitor and respond to general office emails., • Assist with filing, scanning, copying, and organizing documents., • Maintain accurate visitor logs and office records., • Schedule appointments and coordinate meetings. Property Management Support • Direct tenant inquiries regarding rent payments, maintenance requests, leasing, and account balances to the appropriate departments., • Assist tenants with completing forms and submitting required documentation., • Forward maintenance requests and complaints to the Work Order Department., • Ensure tenant concerns are communicated to the appropriate staff members., • Assist management and administrative staff with daily office operations. Qualifications & Requirements • Must be fluent in both English and Spanish (required)., • Previous receptionist or administrative experience preferred., • Excellent verbal and written communication skills., • Strong organizational and multitasking abilities., • Professional telephone etiquette and customer service skills., • Proficiency in Microsoft Office, email, and basic computer applications., • Ability to handle difficult situations calmly and professionally., • Must be punctual, reliable, and maintain a professional appearance. Important Expectations • Maintain confidentiality regarding tenant information and company matters., • Demonstrate professionalism and accountability at all times., • Ensure phone calls and tenant inquiries are handled promptly., • Maintain communication with all departments., • Follow company procedures and management instructions. Our Goal: To provide excellent customer service while ensuring the office operates efficiently and professionally.

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  • Office Administrator
    Office Administrator
    hace 19 días
    Jornada completa
    Manhattan, New York

    NYC Cake Academy Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the Academy Department. Supports Director of Operations and head of department and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. Typically reports to a head of department and/or Director of Operations. Responsibilities: Creating and printing flyers weekly Answer, direct phone calls Organize and schedule meetings and appointments Maintain contact lists Produce and distribute correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a data system and website Add new classes to the calendar Add new classes and events online Email customers about upcoming classes Send class reminders with equipment needed and directions Add Events to the calendar Check that everything is set for events Take attendance for classes and check against registered list Maintain missed classes and makeup class lists Submit and reconcile expense reports Provide general support to visitors Provide information by answering questions and requests Generate reports Handle multiple projects Prepare and monitor invoices Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies Contribute to team effort by accomplishing related results as needed Carry out administrative duties such as filing, typing, copying, binding, scanning etc. Write letters and emails on behalf of other office staff Cover the reception desk when required Maintain computer and manual filing systems Handle sensitive information in a confidential manner Take accurate minutes of meetings Coordinate office procedures Reply to email, telephone or face to face enquiries Develop and update administrative systems to make them more efficient Resolve administrative problems Receive, sort and distribute the mail Answer telephone calls and pass them on Manage staff appointments Oversee and supervise the work of junior staff Maintain up-to-date employee holiday records Coordinate repairs to office equipment Greet and assist visitors to the office Photocopy and print out documents on behalf of other colleagues Requirements: Proven admin or assistant experience Knowledge of office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational and planning skills Proficient in MS Office At least 5 years of experience in the field or in a related area High school diploma or equivalent; college degree preferred Graphic design and social media experience preferred Take attendance of all classes and events Collect waivers for kids classes Send email reminders for upcoming classes Send out surveys when class is complete Create Blog Posts Post on Google Administrative Assistant top skills & proficiencies: Reporting Skills Administrative Writing Skills Microsoft Office Skills Analysis Professionalism Problem Solving Supply Management Inventory Control Verbal Communication Office Administration Procedures Typing Skills Attention to Detail Accuracy Multitask Telephone Skills Teamwork Discretion and Judgment Patience Job Type: Part-time Pay: $18.00 - $22.00 per hour Work Location: In person

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