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  • Facilities Supervisor
    Facilities Supervisor
    1 month ago
    $65000–$68000 yearly
    Full-time
    Manhattan, New York

    About The Shed The Shed is a cultural institution of and for the 21st century. We produce and welcome innovative art and ideas, across all forms of creativity, to build a shared understanding of our rapidly changing world and a more equitable society. In our highly adaptable building on Manhattan’s west side, The Shed brings together established and emerging artists to create new work in fields ranging from pop to classical music, painting to digital media, theater to literature, and sculpture to dance. We seek opportunities to collaborate with cultural peers and community organizations, work with like-minded partners, and provide unique spaces for private events. As an independent non-profit that values invention, equity, and generosity, we are committed to advancing art forms, addressing the urgent issues of our time, and making our work impactful, sustainable, and relevant to the local community, the cultural sector, New York City, and beyond. About the Position The Shed is designed to be a highly adaptable, flexible, and technologically advanced art and performance facility. There are many kinetic elements that provide for a fully deployable building structure and that require specialized maintenance and operational procedures. The Shed seeks a Facilities Supervisor to support these facility operations, including daily maintenance, event operations, and building cleanliness. This position will directly supervise and assist with the repairs, maintenance, and cleaning assignments performed by the Facilities staff as well as vendors and contractors. Reporting to the Associate Director of Facilities, the Facilities Supervisor will assist in coordinating event and programming set-up requirements. Key responsibilities include, but are not limited to • Responsible for aligning customer service with The Shed’s mission to create a best-in-class visitor experience that is welcoming to all, • Lead and motivate the full- and part-time Facilities staff including scheduling, performance management, work assignments, and training, • Responsible for supervising and assisting the Facilities staff in roles including custodial/housekeeping, loading dockmaster, handyperson, laborers, etc., • Assist with the storage, inventory, and distribution of house equipment and cleaning machines, • Perform daily shift updates and pre-event briefings to keep the Facilities team engaged and informed of all activations, • Monitor, track, and record performance of all custodial/housekeeping, loading dockmaster, and handyperson staff, • Complete end-of-shift reports and communicate with management for updates on requests, incidents, and work completed by Facilities staff, • Provide training to Facilities staff that includes cleaning techniques and repairs Other duties as assigned • Qualifications and Qualities, • High school diploma or GED equivalent, • Must have a professional demeanor, • Experience supervising a union workforce in facilities/operations, • Experience in mechanical and technical repairs of a commercial building, • Detail-oriented with exemplary verbal and written communication skills, along with proven leadership ability, • Responds well to constructive feedback, • Ability to stand for the duration of the shift and lift up to 75 pounds, • Able to work a variable schedule including nights, weekends, and holidays, • Able to handle multiple projects simultaneously and manage priorities in fast-paced and high-demand situations while remaining extremely professional and customer-service oriented, • Able to take initiative and think ”bigger picture”, • Ability to communicate effectively with external departments Work Environment Time will be spent in an office with a quiet to moderate noise level and in our gallery and live performance spaces, with often loud and amplified noises. The office environment requires using a computer, phone, and other routine office equipment. Compensation The salary range for this position is $65,000 – 68,000 annually. Compensation will be commensurate with experience. Application Process Interested candidates should complete an application and submit a résumé and cover letter in a Word or PDF document saved as the candidate's first and last name to The Shed's Career Page. The Shed is dedicated to building an equitable environment that is mixed across lines of difference and strongly encourages applications from Black, Indigenous, people of color, women, transgender, and nonbinary candidates. This position will remain open until filled and until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the arts field are strongly encouraged to apply. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.

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  • Head Barista
    Head Barista
    1 month ago
    $14–$18 hourly
    Full-time
    Bedford-Stuyvesant, Brooklyn

    Apartment Ra’el is a lifestyle concept space where design, culture, and connection intertwine. Enjoy thoughtfully made espresso drinks or matcha, browse curated homewares, and relax in an environment reminiscent of a chic Brooklyn apartment. The Role We are looking for a friendly and skilled barista to join our team. You should be able to craft the perfect espresso and whisk a velvety matcha while making guests feel at home. If you have a passion for coffee, interior design, and culture, this is the place for you. What You’ll Do • Lead coffee program, • Craft espresso drinks, teas, and matcha with care and consistency, • Develop and implement steps of service, • Maintain a clean, organized, and visually appealing bar, • Engage with guests and share the Apartment Ra’el story, • Support the daily operations from preparation to opening and closing duties You Are • Experienced with an espresso machine (1+ year preferred), • Experience developing recipes and leading coffee program, • Passionate about coffee, tea, and café culture, • Drawn to design, aesthetics, and creative spaces, • Naturally welcoming, friendly, and thoughtful, • Detail-oriented, reliable, and thrive in a fast-paced environment Perks • Competitive hourly pay plus tips, • Employee discount on coffee, pastries, and home goods, • Be part of a growing, creative concept space Schedule • Part-time or full-time availability, including weekends

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  • Front of House Team Member
    Front of House Team Member
    2 months ago
    $16–$25 hourly
    Full-time
    Manhattan, New York

    Do you love tea, people, and creating beautiful moments? We are seeking a Front Desk Ambassador to embody our brand's warmth, grace, and energy, making every guest feel welcome the moment they step in. We are a new-generation premium bubble tea brand bringing authentic tea craftsmanship to New York. Every detail in our shop reflects our belief that tea is more than a drink; it’s an experience. Your Role • Be the face of our shop by greeting guests and taking orders., • Represent our brand’s quality and culture with confidence and kindness., • Assist during busy hours and help maintain an inviting space. Responsibilities • Greet every customer with warmth and professionalism., • Handle orders accurately and efficiently., • Maintain a polished and welcoming counter environment., • Collaborate with team members for smooth operations., • Embody our brand’s aesthetic and service values., • Offer tasting samples to customers. You’re a Perfect Fit If You: • Are fluent in English (Mandarin is a strong plus)., • Have a friendly, approachable personality with a natural sense of presentation., • Care about customer experience and attention to detail., • Enjoy being part of a fast-paced, team-oriented environment., • Are reliable, positive, and motivated to grow with us., • Have prior experience in the food and beverage or hospitality industry. Perks • Competitive hourly pay & daily staff drinks., • Supportive, friendly team atmosphere., • Opportunities for advancement as we expand., • Be part of redefining modern tea culture in NYC. If you take pride in your presentation, love connecting with people, and want to be part of something stylish and meaningful, we’d love to meet you.

    No experience
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  • Social Media Creator & Operations Assistant
    Social Media Creator & Operations Assistant
    2 months ago
    $17–$25 hourly
    Part-time
    Bedford-Stuyvesant, Brooklyn

    Job Title: Part-Time Social Media Creator & Operations Assistant Location: Brooklyn, NY (Bed-Stuy/Williamsburg) Schedule: 15–30 hours/week with flexible hours About Us Paper Love makes premium pop-up cards and keepsake paper gifts. We’re a small creative team based in Brooklyn, working in a small studio filled with samples, prototypes, and paper art. You’ll be part of a fast-moving, hands-on environment where no two days look the same. The Role This role is split between two things: 1. Social Media Content (primary role) • You’ll be filming yourself with our products: cards, pop-ups, flowers, for TikTok and other social platforms. Think reactions, reveals, behind-the-scenes, etc., • You’ll film in the office and also around NYC, at home, or wherever feels right., • You’ll keep up with trends and find creative ways to make people feel something through our products. 2. Operations Support • Help with orders, unpacking, organizing, printing labels, prepping shipments., • It’s an office, not a warehouse, but we do need things to run smoothly. Who You Are • You’re on camera often and know what performs on TikTok or Reels., • You’re reliable, organized, and communicate well., • You’re based in or near Brooklyn and can come in 3–5x/week., • You’re looking for a flexible role where you can grow. Must-Have • A public TikTok or YouTube or Instagram account, with examples of you creating short-form video content. If you don’t have that, this isn’t the right role. Bonus Points If You Have • Experience editing videos (CapCut, Reels, TikTok tools), • Shopify or e-commerce experience, • An interest in creative brands, design, or stationery Great Fit for Students This is a paid internship-style opportunity ideal for students or recent grads with no prior full-time work experience or degree. You’ll learn how a small brand operates behind the scenes, from content and customer engagement to logistics and product launches. Perks • Flexible hours, location, and filming freedom, • Chill, relaxed environment, • Creative work with real impact, • Small, friendly team, • On-the-job learning in e-commerce and brand-building How to Apply • A short video (30–60 sec) introducing yourself and showing your on-camera style, • A couple of sentences on why you’d be a great fit

    Immediate start!
    No experience
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  • JOB TITLE: Prep Cook – Russian, Ukrainian, or Spanish Speaking
    JOB TITLE: Prep Cook – Russian, Ukrainian, or Spanish Speaking
    2 months ago
    Part-time
    Manhattan, New York

    DESCRIPTION: StoryCourse, founded by Adam Kantor, Benj Pasek, and Brian Bordainick, collaborates with world-class chefs, writers, musicians and performers to create a bespoke experience that reframes what “dinner theatre” can be. Over the span of a multi-course meal, interactive stories of the chefs’ lives are theatrically interwoven between courses. Featured in NYTimes, Today Show, CBS News, & more! StoryCourse’s newest experience, Diaspora, is a four-course dinner that takes guests through a theatrical exploration of four Jewish chefs’ immigration stories from Ethiopia, Mexico, Iran, and Ukraine to New York City. Each scripted chapter excavates a unique tale of a chef’s diaspora experience, culminating in a signature dish. LOCATION: Midnight Theatricals 245 W 18th New York, NY 10011 JOB DESCRIPTION: Seeking 2 prep cooks (ideally who can speak either Russian or Ukrainian or Spanish) to support our Head Chef in executing 4 dishes seamlessly. You'll be working behind the scenes to prep and help execute 4 culturally distinct dishes as part of this unique theatrical dining event. Responsibilities: • Support prep and plating of 4 signature dishes from the chefs of Diaspora, • Maintain a clean and organized prep station, • Work closely with the Head Chef to ensure timing and presentation standards, • Assist with kitchen setup and breakdown during event days Requirements: • Fluency in Russian or Ukrainian (conversational Spanish or English also helpful), • Experience in fast-paced culinary environments, • Strong knife skills and knowledge of prep techniques, • Ability to follow detailed plating instructions and plating specs, • Respect for cultural cuisine and storytelling through food, • A team-player mindset and professional attitude DEADLINE: Wednesday October 29 COMPENSATION: Rehearsal Saturday Nov 1: $150 Shows: $20/hour (Approx. 8-9 hours/show) DATES & HOURS: Culinary Rehearsal: Saturday, November 1st | Approx. 6 hours Dress Rehearsal: Friday, November 7th | 8-9 hours Performances | 8-9 hours per show, including all dates below: Show #1: Saturday, November 8th Show #2: Friday, November 14th Show #3: Saturday, November 15th Show #4: Thursday, November 20th Show #5: Saturday, November 22nd Show #6: Friday, December 5th Show #7: Saturday, December 6th Show #8: Saturday, December 13th Show #9: Friday, December 19th Show #10: Saturday, December 20th Potential added performances December 12th, 18th, as well as Winter 2026, pending availability. APPLICATION INSTRUCTIONS: Message if interested. You will answer the following questions: • Resume (or brief description of your experience), • Are you available for all shows and hours, including daytime prep hours?, • Any conflicts?, • Why are you interested in this position? What makes you a good fit for this role?, • Languages comfortable speaking?, • Do you have your own insurance, or need?, • Are you licensed to work in NY?, • Do you have a food handler permit or ServSafe certification? (Ok if not).

    No experience
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  • Speech-Language Pathologist
    Speech-Language Pathologist
    2 months ago
    $70–$75 hourly
    Part-time
    Mid Island, Staten Island

    Paradigm Rehabilitation is seeking passionate Speech-Language Pathologists (SLPs) to join our multidisciplinary team and provide high-quality care for pediatric and geriatric patients across the five boroughs of NYC. As an SLP, you will conduct home visits to assess patients' speech, language, cognitive-communication, and swallowing abilities. You will develop personalized treatment plans and provide therapeutic interventions to improve communication skills, enhance swallowing safety, and boost overall quality of life. With the flexibility to set your own schedule, you'll make a meaningful impact in home care settings while working in a supportive and compassionate environment. We value both our therapists and the families we serve, offering ongoing mentorship, professional development, and a rewarding opportunity to help others. If you're dedicated to making a difference and seeking a fulfilling career, apply today! Speech Language Pathologist Requirements: • Graduate from an accredited Speech-Language Pathology (SLP) program, • Unencumbered Speech-Language Pathologist (SLP) license and registration in New York, • Conduct home visit assessments for referred patients, providing direct care to evaluate speech, language, cognitive-communication, and swallowing abilities, • Basic computer literacy skills, • Proficient in EMR documentation (experience with Hello Note preferred but not required), • Interest in working with both pediatric and geriatric patients (preferred but not required), • Excellent communication skills with office staff and fellow therapists, • Assess, identify goals, measure progress, and provide plans for re-evaluation for children with a variety of developmental delays, • Maintain up-to-date CPR certification and adhere to all safety protocols, • Manage a minimum caseload of 4-5 patients (preferred but not required), • Provide speech-language services to school-aged students in home settings Why join us? • Competitive Pay: Earn between $70 - $90 per hour, with additional opportunities for increased rates based on experience and location., • Location Flexibility: Choose where you work with cases available across all five boroughs of New York City., • Flexible Schedule: Enjoy the freedom to set your own hours and work around your lifestyle with no minimum caseload requirement., • Diverse Caseload: Treat a variety of pediatric and geriatric patients, from school-age children to seniors., • Independent Contractor Role: Take control of your career while working as an independent contractor., • Compensation for Documentation Time: Get paid for the time spent documenting patient progress (for pediatric patients)., • Referral Bonuses: Earn up to $3000 in bonuses for referring new therapists to our team., • Comprehensive Clinical Support: Receive ongoing mentorship and support from experienced professionals to help you grow in your career., • Continuous Education: Access opportunities for ongoing professional development, workshops, and training to enhance your skills., • Weekly Pay: Enjoy the convenience of weekly pay.

    Immediate start!
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  • Supermarket Sales Associate
    Supermarket Sales Associate
    2 months ago
    $16.5–$17 hourly
    Full-time
    Brooklyn, New York

    Clerk / Stocker – Mahfood Market (Full-Time) Location: prospect heights Schedule: 5 days a week About Us Mahfood Market is a community-focused neighborhood grocery store. We pride ourselves on offering the everyday essentials our customers need, keeping our store clean and welcoming, and providing friendly, consistent service. We’re looking for a mature, reliable person who enjoys food, knows ingredients, and understands what customers expect from their local supermarket. This role is perfect for someone who likes working with people, cares about cleanliness, and wants to help keep the store stocked and running smoothly. Responsibilities Greet and assist customers with friendliness and respect Stock shelves and coolers; rotate items and check for freshness Price products clearly and accurately Help receive deliveries, unpack, and organize inventory Pay attention to what sells, listen to customer requests, and make suggestions for new items to stock Assist with placing orders to avoid ever running out of key products Maintain a clean, sanitary store environment (aisles, shelves, checkout, backroom) Operate the cash register when needed What We’re Looking For Dependable and consistent — someone we can count on Friendly and good with people Loves cooking or is familiar with ingredients and common supermarket staples Pays attention to detail (pricing, stock rotation, cleanliness) Comfortable lifting boxes and being on your feet during shifts Retail or grocery experience is a plus, but not required — we’ll train the right person What We Offer Stable 5-day schedule Training on store systems and procedures A clean, supportive, community-based workplace Opportunity to grow with the business and take on more responsibility

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  • Barista / Cashier
    Barista / Cashier
    2 months ago
    $16.5–$18 hourly
    Full-time
    Bulls Head, Staten Island

    Bora bora smoothie cafe is a small business in Staten Island, NY. We are professional, agile and professional. Our work environment includes: Modern office setting Food provided Job Overview We are seeking a skilled Barista to join our team. The ideal candidate will have a passion for delivering exceptional customer service and creating delicious beverages in a fast-paced café environment. Duties - Prepare and serve a variety of hot and cold beverages, such as coffee, tea, and smoothies - Operate cash registers and handle customer payments - Maintain cleanliness and organization of the café area - Take customer orders accurately and efficiently - Provide excellent customer service by addressing customer inquiries and resolving any issues promptly - Follow food safety standards to ensure the quality and safety of all products - Upsell products to increase sales revenue. Requirements - Prior experience in a customer service or food service role is preferred - Familiarity with Aloha POS or similar point-of-sale systems is a plus - Strong mathematical skills for handling transactions and making change - Knowledge of retail math concepts for inventory management - Understanding of food safety guidelines and practices - Ability to work in a fast-paced environment while maintaining a positive attitude - Passion for the food industry and café culture Join our team as a Barista and be part of an exciting café environment where you can showcase your skills in customer service, beverage preparation, and sales. Job Types: Full-time, Part-time Pay: $16.53 - $17.05 per hour Expected hours: 30 per week Benefits: Employee discount Paid training Shift: Day shift Evening shift Morning shift Experience: Guest services: 1 year (Preferred) Barista experience: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to Commute: Staten Island, NY 10314 (Required) Ability to Relocate: Staten Island, NY 10314 : Relocate before starting work (Required) Work Location: In person

    Immediate start!
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  • Young Barber shop assistant to become a Barber
    Young Barber shop assistant to become a Barber
    2 months ago
    $18 hourly
    Full-time
    Greenpoint, Brooklyn

    We are looking for a person that do the Barber school or is just finished it that start as assistant , able to keep the shop clean during the services hours -Able to take care of towels, wash-dry and folder two times a day (when needed) -Able to clean the shop at the end of the day and make sure is ready for the day after. -Able to clean the window when needed -Able to clean the mirrors every day -Able to clean the floor with vacuum everyday and mop 2 day x week at the end of the working hours -Able to check the inventory ( through our system) and place orders- receive and check the new arrivals and add on our System -Able to check in and out clients, so make sure that all the payments (cash Zelle or c/c) are done -Able to answer at phone calls and book appointments through our system Vagaro (very easy to learn) -Able to closing the shop report at the end of the day -We need Barbers and we like to grown each of them with our methods. So beside to be an assistant we work on your skills with models at list 2/3 times a week where we teach you the hair cut, shaves, beard trim techniques. Plus we will teach you the way to talk and interview the clients before -during and after the services, how to sell products and all is realted to the Barbering world. So evenctually in a few months (2/3) you'll be able to start working in the chair as Junior Barber. With our 43 years of experience and after many work shops and school degree we can deliver our method to everyone is willing to learn and become part of our Team/Family We are looking for person respect full of the other person, the shop rules, the working time, ready to learn a work in the proper way, good in team work, and focused in learn . We offer to start $18 per hour included the learning in model hours We need 5/6 day per week Wed, Thurs, Fri, Sat, Sun. and Tues for the 6 day. Hour to be determinate From 10 Am till 8 Pm with 2h break (if needed) during week day and 9 Am till 7 pm o Sat and Sunday

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    No experience
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  • Barber
    Barber
    2 months ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Location 667 9th Ave, New York, NY 10036 Overview Join our vibrant team as a Licensed Barber, where your creativity and expertise will shine! In this dynamic role, you’ll provide exceptional grooming services while fostering a welcoming atmosphere for clients. You’ll utilize your skills in hair styling and barbering techniques to create stunning looks that leave clients feeling their best. With a focus on customer service and retail sales, you’ll help build lasting relationships with our clientele while contributing to the overall success of the salon. What you’ll do • Deliver high-quality haircuts, shaves, and grooming services using straight razors and other tools., • Utilize salon software, including Booksy, for appointment scheduling and client management., • Maintain a clean and sanitary work environment in accordance with sanitation standards., • Mentor junior staff members in hair styling techniques and customer service best practices., • Engage with clients to understand their needs and recommend products or services through upselling., • Manage front desk operations, including greeting clients and processing transactions efficiently. Basic qualifications • Valid barbering license as required by state regulations., • Strong communication skills to effectively interact with clients and team members. Preferred qualifications • Experience with straight razor, clippers, scissors, and retail math., • Proven track record in customer service and retail sales within a salon environment., • Familiarity with salon management software such as Booksy. Why you’ll love it here We’re dedicated to creating an environment where our team can thrive both personally and professionally. Our commitment to your growth is reflected in the supportive culture we foster. Our benefits include: • Opportunities for professional development and continuing education., • Employee discounts on services., • A collaborative team atmosphere that values your contributions. About us As part of our passionate team, you’ll play a vital role in transforming lives through exceptional grooming experiences. At Hell's Kitchen Barbers, hair matters. We believe in empowering our employees to express their creativity while providing outstanding service to our valued clients. Join us in making every day a great hair day! Job Types: Full-time, Part-time Work Location: In person

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  • Pizza Chef
    Pizza Chef
    2 months ago
    $18–$25 hourly
    Full-time
    Manhattan, New York

    At Madison Pizza, we’re passionate about crafting delicious, high-quality pizzas that bring smiles to our customers. We pride ourselves on using fresh ingredients and traditional techniques to create mouthwatering flavors. We’re looking for a talented Pizza Maker to join our friendly team and help us deliver that pizza perfection! Responsibilities: • Prepare and stretch pizza dough to the perfect thickness., • Assemble pizzas with a variety of toppings, sauces, and cheeses., • Bake pizzas in the oven to achieve optimal crispness and taste., • Maintain a clean and organized workspace., • Assist in inventory management and ingredient preparation., • Uphold food safety standards and regulations., • Collaborate with team members to ensure efficient service during peak hours. Requirements: • Previous pizza-making or culinary experience preferred, but we’re happy to train passionate individuals!, • Strong attention to detail and a love for food., • Ability to work in a fast-paced environment and under pressure., • Excellent communication and teamwork skills., • Flexibility to work evenings, weekends, and holidays as needed. What We Offer: • Competitive pay., • Opportunities for growth and advancement., • A fun, supportive working environment., • Employee discounts on pizzas and menu items., • A chance to share your creativity and put your unique spin on our offerings! Join our team and help us create pizza magic! 🍕✨ Madison Pizza is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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  • Sales Advisor
    Sales Advisor
    2 months ago
    $13–$20 hourly
    Part-time
    Manhattan, New York

    Job Opportunity: Work from home: B2B Sales Representative - lead generation Hourly Rate: $13per hour Plus potential $100 bonus per week, 25 hours per week 5 hours per day 10.00a.m.-3.00p.m. We are seeking motivated and professional individuals to join our team as Remote B2B Sales Representatives. If you're fluent in English, have excellent communication skills, and want to work from the comfort of your own home, this role is perfect for you! We provide quality call out data for you. This is a self employed position. Responsibilities: Make outbound calls to potential customers on behalf of our clients to generate quality leads Follow the provided script to ensure consistency and clarity in messaging. Provide accurate information about our clients' products or services. Capture conversation notes and actions (calls also recorded) Target of 100 calls per day (5 hour shift) Minimum 1 meeting booked per day target $100 bonus paid for 10 meetings booked per week Requirements: Fluent in English with excellent verbal communication skills. Reliable internet connection and a quiet workspace. (Essential for effective remote working.) Reliable laptop or PC (we provide the software for call outs) Professional demeanour and commitment to meeting goals. Work Hours: Monday to Friday: 10.00a.m. - 3.00p.m. Paid 30 minute break between 12.15 - 12.45 Self employed role Payment is made fortnightly by bank transfer Additional Information: Onboarding session provided on Day 1 to set you up for success. Ongoing support from the friendly, small team. This is a fully remote position—work from home and enjoy flexibility while delivering outstanding service. Call out software provided. Apply Now to join our dynamic team and start earning between $13 and $15 per hour as a Remote B2B Sales Representative.

    No experience
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  • Front of House Manager
    Front of House Manager
    2 months ago
    $80000–$95000 yearly
    Full-time
    Manhattan, New York

    Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

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