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  • Real Estate Operations & Lead Coordination Manager
    Real Estate Operations & Lead Coordination Manager
    hace 6 horas
    Jornada completa
    Crown Heights, Brooklyn

    🚨 New Role! Real Estate Operations & Lead Coordination Manager 💰 Starting Pay: $1,000 per week, with growth to $1,500 per week 📍 Location: Bed-Stuy, Brooklyn 🕘 Full-Time | In Office A growing real estate company is seeking an organized and driven Operations & Lead Coordination Manager to coordinate between the CEO, administrative staff, marketing team, and showing agents. This is a fast-paced, startup-style role for someone who works with urgency, takes ownership, and is eager to grow with the company. Because the company's team is often the first to reach prospective clients, speed, follow-through, and attention to every lead are critical. Requirements • Real estate experience required, • Strong organizational and leadership skills, • Able to manage employees and hold team members accountable, • Excellent communication and follow-through, • Comfortable keeping pace with a very busy CEO, • Flexible availability and willingness to work beyond a strict 9-to-5 mentality, • Strong sense of urgency and ability to prioritize quickly, • Tech-savvy and comfortable learning systems, APIs, and new processes, • Motivated to grow within a fast-moving company Responsibilities • Coordinate closely between the CEO and administrative staff responsible for calls and unit scheduling, • Oversee staff performance and ensure calls, appointments, and follow-ups are completed promptly, • Make sure every incoming lead is contacted quickly and fully pursued, • Coordinate incoming lead data with the marketing team, • Track the progress of leads and prevent opportunities from falling through the cracks, • Gather feedback from showing agents and ensure it reaches the appropriate team members, • Create, improve, and maintain SOPs for lead handling, scheduling, and internal communication, • Help manage systems, integrations, and API-based workflows, • Keep the CEO updated while adapting quickly to changing priorities, • Identify operational gaps and implement solutions that improve speed and accountability To apply: Apply directly through JOB TODAY — send us a message here!

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  • Front of House Manager
    Front of House Manager
    hace 3 días
    $50000–$55000 anual
    Jornada completa
    Piscataway

    Pay: $50,000.00 - $55,000.00 per year Job description: Tacoria was founded as a way of bringing the authentic tastes, vibrant colors, rich culture, and warm hospitality of Mexico to our community. Our food is made fresh daily, our ingredients come straight from local farms. (visit our website: www.tacoria.com.) Due to our current growth and expansion, we currently have a Front of House Manager position available at our restaurant. If you have experience managing a team of cashiers and front of house staff, enjoy working in a fast-paced environment, and want to join a growing company we want to hear from you. RESPONSIBILITIES: • Hiring, scheduling, managing, and training the front of house team, • Maintaining a clean and organized front of house, • Creating an exceptional guest experience, • Ensuring compliance with health and safety regulations, • Participating in audits and inspections, • Providing conflict resolution and ensuring disciplinary procedures are followed and that all standards are upheld What skills do you bring to the table? • Previous experience working in a fast-paced environment, • One (1) year of previous restaurant experience, • Ability to lead a team, • Excellent communication skills, • Bilingual in Spanish is a PLUS What else do you need? • US work authorization (required), • High school or equivalent (GED), • Serve Safe certification (preferred), • Flexibility and an open schedule to allows you to cover shifts as needed, • Reliable transportation, • Ability to work an 8 hour shift, which includes weekends What do we offer? • Salary of $50,000 - $55,000 per year (depending on your experience), • Benefits & Perks including:, • Flexible schedule, • Health insurance, • Paid time off, • Paid training, • Free shift meals and discounts on your day off This Job Is Ideal for Someone Who Is: • Dependable, • People-oriented -- enjoys interacting with people, • Flexible -- enjoys doing work that requires shifts in direction, • Detail-oriented, • Achievement-oriented -- enjoys taking on challenges, • Independent -- enjoys working with little direction, • High stress tolerance -- doesn't mind a high-pressure environment If you’d like to be part of a friendly and fun environment, with growth potential, then come interview with us. Help us share our culinary expertise with our customers while providing them with a taste of Mexican culture. We are dedicated to ensuring the safety of both our employees and our customers. We have sanitizing, disinfecting, and cleaning procedures in place and we require our employees to: • Employees wear personal protective equipment (provided) Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Paid time off, • Paid training, • Vision insurance Work Location: In person

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  • Floor Manager
    Floor Manager
    hace 6 días
    $30–$35 por hora
    Jornada parcial
    Manhattan, New York

    Floor Manager (Part-Time to Full-Time) – Italian Restaurant, Financial District ($30–$35/hr)We're a longtime downtown family-owned Italian restaurant in the Financial District. It's a fast-paced, warm room serving weekday lunch, dinner, group dining and private events. We're looking for a polished, hands-on Floor Manager who thrives on a busy service and treats every guest like family.Schedule: 28–36 hours/week. Weekend and evening availability required.Pay: $30.00–$35.00 per hour, based on experience. Hourly, non-exempt (overtime paid when applicable).What you'll do: • Run the floor during service: open/close, assign sections, lead pre-shift, • Greet and look after guests; resolve issues with warmth and judgment, • Support and coach servers, bartenders, bussers and runners, • Work with the kitchen on pacing and communication, • Handle reservations, seating and group/event bookings on shift, • Manage end-of-shift cash out and reports in Toast, • Uphold NYC health and safety standards What we're looking for: • 2+ years of front-of-house supervisory experience in full-service dining, • Comfortable leading a high-volume, fast-paced floor, • Solid knowledge of Italian wine and cocktails, or eagerness to learn our program, • Toast POS experience a plus, • NYC Food Protection Certificate preferred (or willingness to obtain), • Calm under pressure, organized, guest-first, • Conversational Italian a plus, not required To apply: Reply with your résumé and a short note about why you'd be a great fit.We are an equal opportunity employer.

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  • Assistant Cafe Manager
    Assistant Cafe Manager
    hace 9 días
    $18.75–$20 por hora
    Jornada completa
    Bensonhurst, Brooklyn

    Cafe/Coffee Shop management experience is required Please only apply if you have relevant experience. Join a welcoming bakery and café team and help support smooth daily operations while delivering excellent customer service. Key responsibilities • Greet customers, take orders, and assist with menu selections., • Prepare and serve coffee, tea, and other beverages to high presentation standards., • Process cash and card payments accurately using a POS system., • Keep tables, counters, display cases, and customer seating clean and organized., • Restock beverages, pastries, and other supplies as needed., • Follow food safety, hygiene, and sanitation standards., • Assist with light food preparation, including plating pastries, warming items, and simple assembly., • Respond to customer questions and concerns promptly and courteously. Qualifications • Previous experience in a café, bakery, or customer service role preferred., • Excellent communication and interpersonal skills., • Ability to stay organized and composed in a fast-paced environment., • Basic math skills for cash handling and order processing., • Strong attention to cleanliness and organization., • Ability to stand for extended periods and lift up to 25 pounds., • Flexibility to work mornings, evenings, weekends, and other assigned shifts.

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  • Safety Coordinator
    Safety Coordinator
    hace 13 días
    $27–$28 por hora
    Jornada completa
    Inwood

    Main Duties and Responsibilities: • Ensures all new hires are trained and qualified to operate company vehicles in the catering process according to GGI and Airline requirements, • Monitors ramp safety on a shift basis, • Ensures all safety books are up to date according to policy, • Ensures CSR’s and CSA’s have up to date AOA badges and renewals in a timely manner, • Conducts recurrent training, • Ensures compliance to DOT requirements (if applicable), • Monitors safety in the building for compliance, • Assists in investigations, • Ensures Motor Vehicle Reports are obtained and reviewed for compliance, • Ability to work various shifts and days Qualifications Education: • High school diploma/GED required Work Experience: • In-Flight catering experience as a CSR, or six (6) months safety experience in a transportation company Technical Skills: (Certification, Licenses and Registration) • Valid Driver’s Licenses (CDL if applicable), • AOA Security Badge. Custom Seal (if applicable), • Forklift Certification (if applicable) Language / Communication Skills: • Excellent oral and written communication skills Job Dimensions Geographic Responsibility: Type of Employment: full-time Travel %: n/a Exemption Classification: Non-Exempt Internal Relationships: Unit employees External Relationships: Customers Work Environment / Requirements of the Job: • Ability to deliver and train CSR’s and CSA’s in required material, • Computer literate, • Work in a fast paced environment, • Attention to detail and compliance oriented, • Current or previous labor relations experience is a plus, but not required, • Excellent time management skills required, • Complies with company policies, • Ability to handle multiple tasks without losing focus on priorities., • Regularly stands, bends, lifts and moves intermittently during shifts, • Must be to lift, pull, push, and move products, equipment’s, and supplies daily, • Rotation schedule over 50 hours per week Budget / Revenue Responsibility: (Local Currency) Organization Structure Direct Line Manager (Title): Mgr, Ops, Safety & Compliance or Sr Mgr, Ops, Compliance, BU Dotted Line Manager (Title, if applicable): n/a Number of Direct Reports: 0 Number of Dotted Line Reports: 0 Estimated Total Size of Team: 2 gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone: Excellence • We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires., • We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion • Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care., • We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility • We care about what we do, and we understand the impact we have on others and the planet., • We always look out for each other –creating a safe workplace environment is everyone’s responsibility. Respect • Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals., • We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf We anticipate that this job will close on: 08/16/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Assistant manager( Chinese fluent)
    Assistant manager( Chinese fluent)
    hace 15 días
    $25–$35 por hora
    Jornada completa
    Bensonhurst, Brooklyn

    🏢 WE’RE HIRING: ASSISTANT PROPERTY MANAGER | BROOKLYN, NY Alvic Property Management is looking for a motivated, organized, and people-oriented Assistant Property Manager to join our growing team in Brooklyn. 📍 Brooklyn, NY 💼 Full-Time | In-Office 🏢 Residential Property Management This is a hands-on role supporting the Property Manager with the day-to-day operations of residential buildings. The ideal candidate is highly organized, responsive, professional, and comfortable communicating with residents, Board members, vendors, supers, and building staff. 🇨🇳 CANTONESE CHINESE IS A MUST Strong Cantonese communication skills are an essential requirement for this position. The Assistant Property Manager will regularly communicate with Chinese-speaking residents, Board members, and other building contacts. The ability to communicate clearly and professionally in Cantonese is extremely important. WHAT YOU’LL DO: • Support the Property Manager with daily building operations, • Communicate with residents and respond to questions and requests in a professional and timely manner, • Communicate with Cantonese-speaking residents and Board members in their preferred language, • Help coordinate maintenance requests, repairs, vendors, and building staff, • Follow up on open issues and make sure requests are properly resolved, • Assist with resident communications, notices, inspections, and building documentation, • Help maintain accurate records and track outstanding tasks, • Coordinate with supers, contractors, and vendors as needed, • Assist with move-ins, move-outs, violations, and other property management activities, • Support the Property Manager with Board communications and meetings, • Help ensure that resident concerns and building issues are followed through to completion, • Assist with administrative and organizational tasks related to multiple properties WHAT WE’RE LOOKING FOR: • Previous experience in property management, real estate, office administration, or a related field, • Fluent Cantonese Chinese — REQUIRED, • Strong English communication skills, • Excellent communication and customer service skills, • Highly organized with strong attention to detail, • Ability to multitask and prioritize in a fast-paced environment, • Proactive approach and excellent follow-up skills, • Professional, reliable, and comfortable dealing with residents and vendors, • Ability to work independently while supporting a team, • NYC residential property management experience is a strong plus, • Experience with property management software is a plus WHAT WE OFFER: • Full-time, in-office position in Brooklyn, • Competitive compensation based on experience, • Opportunity to grow within a growing property management company, • Hands-on experience across residential property management operations, • Professional and collaborative work environment WHO WE’RE LOOKING FOR: We’re looking for someone who takes ownership, communicates well, stays organized, and genuinely enjoys helping people. If you are fluent in Cantonese, have strong interpersonal skills, and are interested in building a career in residential property management, we’d love to hear from you. 📩 TO APPLY: Please send your resume and a brief summary of your relevant experience, including your Cantonese and English language proficiency. Know someone who would be a great fit? Tag them or share this post! #Hiring #AssistantPropertyManager #PropertyManagement #BrooklynJobs #NYCJobs #RealEstateJobs #Brooklyn #NowHiring #Cantonese #CantoneseSpeaking #ChineseSpeakingJobs #PropertyManagementJobs

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  • Local Client Relationship Manager
    Local Client Relationship Manager
    hace 18 días
    Jornada parcial
    Manhattan, New York

    We are an established full-stack software development and custom AI execution firm looking to hire a dependable Client Relationship Manager based in the United States. In this role, you will serve as the local face of our software unit during high-level client interactions. You will join video calls as our US client representative, maintain clear communication with project stakeholders, and ensure local clients feel confident in our project delivery. All technical scoping, proposal writing, backend architecture, coding, and delivery are 100% handled by our core engineering team. We provide complete talk tracks, agendas, and technical prep before every meeting. Key Responsibilities • Client Interface: Attend discovery calls and project status meetings with prospective and active US clients as our primary local contact., • Communication Management: Act as the US-based bridge between clients and our technical team to maintain trust and smooth updates., • Account Coordination: Manage local administrative details, project sign-offs, and communication logs., • Low Time Commitment: Flexible part-time schedule (approx. 2–5 hours per week). Core Requirements • Location & ID: Must be a legal resident of the United States with valid government-issued photo ID., • Hardware & Setup: Must possess a reliable personal computer/laptop (physical laptop) and a high-speed, stable internet connection., • Communication: Exceptional verbal and written English communication skills with a professional call presence., • Technical Background: Basic familiarity with business, IT, or digital platforms is preferred, but no coding or hands-on technical skills are required

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  • Restaurant Team members/ Cashier / Shift manager/Assistant managers
    Restaurant Team members/ Cashier / Shift manager/Assistant managers
    hace 27 días
    $19–$26 por hora
    Jornada completa
    Manhattan, New York

    Restaurant Team members/ Cashier / Shift manager/Assistant managers Job details $19 - $26 an hour Paid training, 401(k), Health insurance, Paid time off, Employee discount, Vision insurance, Dental insurance, Paid sick time Show 1 more Part-time, Full-time Morning shift, Evening shift Manhattan, NY 10036 Match overview Here's how the job details align with your profile. Qualifications: 1 of 2 • Food Handler Certification (required), • Customer communication Full job description JOB FAIR — JOIN OUR NEW INTERNATIONAL CAFÉ TEAM!... BRAND-NEW HONG KONG STYLE CAFÉ COMING TO THE TIMES SQUARE AREA! We are building an exceptional hospitality team for a brand-new, high-level Hong Kong–style café opening in the heart of New York City! We are looking for motivated, polished, energetic hospitality professionals who take pride in providing exceptional customer service and creating an unforgettable guest experience. WE ARE HIRING: • Shift Managers, • Team Members / Café Staff, • Morning & Evening Shifts Available, • Cashiers, • Prep WHAT WE'RE LOOKING FOR: • Exceptional customer service skills, • Professional, positive, and energetic personality, • Restaurant or hospitality experience preferred, • Strong communication and teamwork skills, • Ability to work in a fast-paced environment, • Mandarin or Cantonese is a PLUS!, • Managers: Food Handler Certificate/Card REQUIRED to apply INTERVIEW & GET HIRED ON THE SPOT! This isn't just another job fair. Interview well → Impress our team → Get hired on the spot! Come prepared to make a great first impression. We are looking for people who are ready to join us and grow with a brand-new international café concept in NYC. JOB FAIR DATES Wednesday, September 23, 2026 11:00 AM – 4:00 PM Friday, September 25, 2026 4:00 PM – 6:00 PM 323 West 42nd Street New York NY 10036 COME PREPARED! ✅ Bring your updated resume ✅ Come dressed professionally and ready to interview ✅ Be prepared to discuss your restaurant/hospitality experience ✅ Managers: Bring your Food Handler Certificate/Card WHEN YOU ARRIVE: Come inside and interview and Come ready. Come prepared. Come ready to become part of something NEW. New Concept. New Team. New Opportunity. NYC. Hong Kong Style Café | Times Square Area Job decription Summary Join our dynamic team as a Restaurant Team Member, Cashier, Shift Manager, or Assistant Manager and become a vital part of delivering exceptional food and service experiences! In this energetic role, you will engage with customers, manage food preparation and service, operate POS systems, and ensure smooth daily operations. Whether you're passionate about culinary arts, customer service, or leadership, this position offers an exciting opportunity to grow within a fast-paced food industry environment. Paid positions are available at all levels, including internships, with a focus on fostering your skills and career development. • Previous experience in quick service or fast food restaurant environments is preferred but not required; training will be provided, • Strong knowledge of food preparation techniques and food safety management practices, • Familiarity with POS systems such as Aloha POS or Micros POS is highly desirable, • Excellent time management skills to handle multiple tasks efficiently during busy periods, • Demonstrated ability to deliver exceptional customer service with a friendly attitude, • Basic math skills for processing cash transactions accurately and managing sales reports, • Ability to operate kitchen equipment safely and maintain sanitation standards at all times, • Retail sales experience or café experience is a plus but not mandatory; enthusiasm for the food industry is essential8 Join us to be part of a vibrant team dedicated to creating memorable dining experiences! We value energetic individuals who are eager to learn, lead, and grow within our fast-paced restaurant environment. All roles are paid positions designed to support your professional journey in the food industry. Pay: $19.00 - $26.00 per hour Benefits: • 401(k), • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Vision insurance

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  • Apparel Production Manager
    Apparel Production Manager
    hace 29 días
    $75000–$95000 anual
    Jornada completa
    Manhattan, New York

    Apparel Production Manager Ealytex Global Inc. is an apparel manufacturing and importing company. We are looking for an Apparel Production Manager to join our fast-growing business. Responsibilities: Apparel Production Manager will have the following responsibilities: Product Development · Able to analyze fashion trend and recommend fabric collections to customers · Forsee potential quality issues during development stage to avoid production issues. Costing · Manage seasonable cost sheets, seeking ways to hit target from customers while maintaining our marginal goal. · Partner with customers and our internal team for cost saving options · Analyze costing data and maintaining costing histories and continue to look for strategies to improve the margin Production Management · Responsible for full apparel production process from product development to production and ensure delivery on track. · Monitor WIP, identify risks, communicate with oversea office and customers to resolve the potential issue. · Follow up factory compliance status with factories and customers. · Maintain accurate production records, order information, and production tracking reports. Job Type: Full-Time Salary: $75,000-$95,000 a year Education: · Bachelor's degree (preferably in Apparel) Experience: · 5-10 years of work experience in apparel production or garment industry is a must. · Have proficient knowledge in garment construction, knit / woven fabric contents and construction. · Have experience in managing product development/costing/vendor negotiations. · Have strong analytic skills and organization with excellent attention to details · Manage customer accounts independently. Benefits: · 401 (K) · Health Insurance · Dental Insurance · Vision Insurance · Paid time off Physical Setting: · Office Schedule: · Monday to Friday Supplemental pay types: · Bonus pay Ability to commute/relocate: · New York, NY 10018, Reliably commute or planning to relocate before starting work (Preferred)

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  • Automotive service advisor
    Automotive service advisor
    hace 2 meses
    $50000–$90000 anual
    Jornada completa
    Mineola

    Job Summary Join our dynamic automotive team as a dedicated Service Advisor, where your enthusiasm for cars and exceptional customer service skills will drive customer satisfaction and business success. In this energetic role, you will serve as the vital link between our valued clients and our skilled technicians, ensuring a seamless experience from vehicle drop-off to pickup. Your mechanical knowledge and sales acumen will help customers understand their vehicle’s needs while maximizing service opportunities. This position offers an exciting chance to grow within a fast-paced, customer-focused environment that values your automotive expertise and proactive approach. Duties • Greet customers warmly, listen attentively to their vehicle concerns, and accurately record service requests., • Provide detailed explanations of necessary repairs and maintenance services, utilizing estimating software and auto service management tools., • Upsell additional services such as oil changes, tire rotations, brake repairs, alignments, suspension work, and transmission diagnostics to enhance customer satisfaction and dealership revenue., • Prepare clear, detailed service estimates using computer-aided vehicle damage estimating systems and communicate these effectively to clients., • Coordinate with technicians to prioritize repairs, monitor progress, and ensure timely completion of all services., • Manage cash handling procedures accurately while processing payments and issuing receipts., • Maintain ongoing client communication throughout the service process, ensuring transparency and building trust., • Document all work performed in the dealership’s service writing system and follow up with customers post-service for feedback or additional needs. Skills • Proven experience as an automotive service advisor or in auto service management within a repair shop environment., • Strong mechanical knowledge with hands-on experience as a mechanic or service technician preferred., • Proficiency with estimating software, auto estimating tools., • Excellent customer service skills with the ability to communicate complex technical information clearly and professionally., • Ability to upsell services confidently while maintaining integrity and customer trust., • Knowledge of automotive diagnostics, collision repair processes, oil change procedures, brake repair, wheel alignments, suspension systems, shocks & struts, brake systems, transmissions, tire services, and other automotive repair specialties., • Experience with auto service writing software and familiarity with dealership operations is highly desirable., • Strong organizational skills with attention to detail in documentation and client communication., • Valid driver’s license with a clean driving record; ability to drive various vehicles safely. Join us in delivering exceptional automotive care by combining your technical expertise with outstanding customer engagement!

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  • Local Client Relationship Manager
    Local Client Relationship Manager
    hace 2 meses
    Jornada parcial
    Manhattan, New York

    We are an established full-stack software development and custom AI execution firm looking to hire a dependable Client Relationship Manager based in the United States. In this role, you will serve as the local face of our software unit during high-level client interactions. You will join video calls as our US client representative, maintain clear communication with project stakeholders, and ensure local clients feel confident in our project delivery. All technical scoping, proposal writing, backend architecture, coding, and delivery are 100% handled by our core engineering team. We provide complete talk tracks, agendas, and technical prep before every meeting. Key Responsibilities • Client Interface: Attend discovery calls and project status meetings with prospective and active US clients as our primary local contact., • Communication Management: Act as the US-based bridge between clients and our technical team to maintain trust and smooth updates., • Account Coordination: Manage local administrative details, project sign-offs, and communication logs., • Low Time Commitment: Flexible part-time schedule (approx. 2–5 hours per week). Core Requirements • Location & ID: Must be a legal resident of the United States with valid government-issued photo ID., • Hardware & Setup: Must possess a reliable personal computer/laptop (physical laptop) and a high-speed, stable internet connection., • Communication: Exceptional verbal and written English communication skills with a professional call presence., • Technical Background: Basic familiarity with business, IT, or digital platforms is preferred, but no coding or hands-on technical skills are required

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  • Program Director
    Program Director
    hace 2 meses
    $55000–$65000 anual
    Jornada completa
    Mott Haven, The Bronx

    Description Position Title: Program Director Department: Early Childhood Education & Elementary Division Site/Location: Mott Haven Community Center FLSA Classification: Non-Exempt / Full Time Salary Range: $55,000 - $65,000 Reports To: Senior Director and/or Department Director MISSION STATEMENT East Side House cares for the individuals, families, and communities we serve by expanding opportunities for them to live more fulfilling lives through education, career development, and supportive services. JOB DESCRIPTION Summary/ Objective East Side House (ESH) provides high-quality, year-round programming in NYCHA community centers and public schools, serving youth and families through education, workforce readiness, recreation, and community engagement. Reporting to the Senior and/or Department Director, the Program Director oversees the development, implementation, and supervision of Early Childhood Education & Elementary Division. This includes daily operations, staff management, compliance, and creating safe, inclusive, and responsive environments that promote positive outcomes. As a member of the Early Childhood Education & Elementary Division, the Program Director is expected to lead dynamic, age-appropriate programming for Elementary age participants and community members. This role includes direct supervision of the Assistant Program Director, Group Leaders, Activity Specialist, and other frontline staff. It requires regular collaboration with Human Resources, Finance, IT, and other East Side House departments. Essential Functions and Responsibilities: Under the supervision of the Senior Director and /or Department Director, the Program Director will: • Provide strategic leadership and day-to-day oversight of youth and adult programs, including evenings, weekends, and summer., • Recruit, hire, schedule, onboard, and supervise full-time and part-time staff., • Monitor performance and ensure compliance with DYCD goals, quality standards, and contractual requirements., • Conduct staff evaluations, provide ongoing coaching, and lead monthly professional development and team meetings., • Oversee the design and delivery of engaging, age-appropriate programming focused on academics, recreation, workforce readiness, and cultural enrichment., • Ensure compliance with DOH School-Aged Child Care and Summer Day regulations, including quarterly inspections., • Train staff on safety protocols and ensure emergency preparedness., • Track attendance and maintain accurate records using DYCD Connect and internal systems., • Manage CACFP Food Program compliance and documentation., • Serve as the main point of contact for NYCHA, DYCD, schools, families, and community partners., • Build relationships with residents, tenant associations, youth councils, and community stakeholders., • Conduct quarterly community assessments and incorporate participant feedback into program planning., • Plan and execute four community events and a series of family workshops annually., • Cultivate at least three new partnerships each year to expand program offerings., • Manage the program budget, process purchase orders, and submit reports on time., • Represent the program in required meetings and maintain regular communication with NYCHA and DYCD., • Collaborate with ESH colleagues to coordinate events, share best practices, and support agency-wide initiatives., • Perform other duties as assigned. Other Duties Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, obligations, and activities are subject to change at any time, with or without notice. Qualifications Qualifications To perform this position successfully, the program director must fulfill all the elements of the job description to the highest standard and work well with colleagues in a high-energy, collaborative work environment. Additional qualifications include: Education & Experience • Bachelor’s degree 2 years experience in field, • Experience with budget management, compliance, and structured youth or intergenerational programming., • Knowledge of Bronx communities and local resources; NYCHA or DYCD program experience strongly preferred Skills & Competencies • Project Management: Manages programs, events, and schedules effectively., • Problem Solving: Applies sound judgment and youth-centered solutions., • Community Engagement: Builds partnerships with families, residents, and stakeholders., • Participant Focus: Designs responsive, inclusive, and community-aligned programming., • Team Leadership: Coaches staff, builds team culture, and promotes professional growth., • Analytical Thinking: Uses data and feedback to drive program improvements., • Organizational Skills: Excels in documentation, budgeting, and managing priorities., • Communication: Strong written, verbal, and public speaking skills., • Cultural Humility: Leads with equity and respect for diverse communities. Clearance Employees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings. Supervisory Responsibility N/A OR This position is responsible for supervising and managing the performance of all designated employees assigned to the position within the department. Physical Demands This role may involve occasional lifting or moving of items up to 25 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Expected Work Schedule The typical work schedule for this position includes the following: • COMPASS Programs: Monday through Friday, between 10:00 AM and 6:00 PM, aligned with school-based programming needs., • Cornerstone Programs: Weekday evening shifts (typically 3:00 PM-11:00 PM, with potential for Saturday and Sunday shifts, based on site-specific programming)., • Sunday programming may be required based on seasonal activities or community events. As aligned with the needs of the program/service. The schedule may be adjusted based on ESH’s operational needs, with notice provided whenever possible. EEO Statement East Side House (ESH) is an Equal Opportunity Employer and strongly encourages individuals with disabilities and veterans to apply. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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